I WAS DRIVING A 4 LANE RD. AT APPROXIMATELY 35 MPH WHEN I HAD A COMPLETE LOSS OF ELECTRICAL STEERING CONTROL. VERY SIMILAR TO WHAT I SAW REPORTED TO NTSA. WE WERE ABLE TO WRESTLE THE CAR INTO A BUSINESS PARKING LOT. RESTARTED THE CAR WITHOUT THE ELECTRICAL SYSTEM RETURNING. A RED STEERING WHEEL WITH! APPEARED ON THE DASH. AFTER APPROXIMATELY FIVE MINUTES, DURING WHICH TIME WE CONTACTED THE LOCAL CHRYSLER DEALERSHIP. WE RESTARTED THE CAR AND ALL THE ELECTRICAL PROCESSES INCLUDING STEERING WORKED. THE CAR WAS TAKEN TO THE DEALERSHIP, THEY CHECKED THE COMPUTER SYSTEM AND CONFIRMED THE LOSS OF ELECTRIC CONNECTION. WE WERE ALSO INFORMED THAT EVERYTHING AT THIS TIME IS NOW WORKING CORRECTLY. ONE WEEK PRIOR, THE SAFETY RECALL HAD BEEN COMPLETED AND THIS WAS CHECKED AND FOUND TO BE CORRECTLY DONE. WE ARE DRIVING THE VEHICLE AGAIN WITH SOME TREPIDATION.
2018 Vmi Chrysler Pacifica
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the steering. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Steering | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsSteering
Filed Jun 28, 20196,700 milesVA
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.