2014 Victory Cross Country Eight Ball

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the structure › body. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Body1
000
Engine1
000

2 safety recalls

Part 573 reports
Fuel System, Gasoline › Delivery › Fuel Pump15V002000
Filed Jan 7, 20152,342 vehiclesPolaris Industries, Inc.

Defect. Polaris Industries, Inc. (Polaris) is recalling certain model year 2013-2014 Victory Cross Country, Cross Roads, Hammer Eight Ball, High Ball, Jackpot, Vegas Eight Ball, 2014 Victory Cross Country Eight Ball, Cross Roads Eight Ball, Ness Cross Country, 2015 Victory Gunner, and 2013 Victory Hardball motorcycles. The fuel pump in the affected motorcycles may have been incorrectly crimped during manufacturing, which may result in the fuel pump seizing.

Risk. If the fuel pump seizes, the motorcycle will stall, increasing the risk of a crash.

Remedy. Victory will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on January 14, 2015. Owners may contact Victory consumer service at 1-877-737-7172. Polaris' number for this recall is V-15-01 A/B.

Engine and Engine Cooling › Engine14V227000
Filed May 1, 2014872 vehiclesPolaris Industries, Inc.

Defect. Polaris Industries, Inc. (Polaris) is recalling certain model year 2014 Victory Cross Country, Cross Country Eight Ball, Hammer Eight Ball, High Ball, Jackpot, Judge, Ness Cross Country, Vegas Eight Ball, Vision, Boardwalk, and 2015 Victory Gunner motorcycles manufactured January 22, 2014, through April 25, 2014. The crankcase may have been machined incorrectly causing insufficient clearance between the crankshaft and crankcase, causing the engine to unexpectedly seize.

Risk. Engine seizure may cause the operator to lose control of the motorcycle, increasing the risk of a crash.

Remedy. Polaris will notify owners, and dealers will inspect and correct the crankcase clearance, as necessary, free of charge. The recall began on May 20, 2014. Owners may contact Polaris customer service at 1-888-704-5290. Note: Owners are advised not to ride their motorcycle until the recall remdy has been performed.

What owners reported

Newest filings
Engine
Filed Aug 8, 2015400 milesMI

MY 2014 VICTORY CROSS COUNTRY EIGHT BALL MOTORCYCLE CONTINUOUSLY CUTS OFF. WHEN I DOWN SHIFT THE BIKE TO COME TO A STOP, THE BIKE MAKES A SPIT SOUND AND CUTS OFF. I HAVE ALSO HAD THE BIKE CUT OFF WHILE RIDING AND WHEN PULLING OFF FROM A DEAD STOP. I CALLED THE DEALER AND WAS TOLD NOT TO BLIP THE BIKE, BUT WHEN DOWNSHIFTING YOU HAVE TO GIVE THE BIKE GAS IN CASES WHERE YOU HAVE TO GET BACK UP TO SPEED. THE PROBLEM IS BEYOND IRRITATING BECAUSE OF THE POTENTIAL TO CAUSE AN ACCIDENT BY STALLING IN THE MIDDLE OF TRAFFIC WHICH IS WHAT HAPPENED TO ME YESTERDAY. I HAVE FOUND NUMEROUS COMPLAINTS FROM 2009 TO PRESENT REGARDING STALLING VICTORY MOTORCYCLES, HOWEVER, NUMEROUS DEALERS AND THE MANUFACTURER SAY THEY HAVE NEVER HEARD OF THIS PROBLEM.

Structure › Body
Filed Oct 2, 20145,014 milesWA

RIGHT SADDLEBAG LATCH IS DEFECTIVE AND WEARING SEVERELY AT 5000 MILES IT HAS OPENED ALREADY AT HIGH SPEED MAKING THE BIKE AERODYNAMICALLY UNSTABLE. I'M LUCKY I DID NOT CRASH. BIKE IMMEDIATELY BEGAN HANDLING TERRIBLE. FORTUNATELY I WAS ABLE TO SLOW DOWN AND WHEN I DISCOVERED THE SADDLEBAG LID WAS OPEN CLOSED IT AND HANDLING RETURNED TO NORMAL. THESE SADDLEBAG LIDS ARE VERY LARGE AND HAVE A SHAPE LIKE RESEMBLING AN AIRPLANE WING. WHEN OPEN THEY GENERATE A LOT OF LIFT IN THE WRONG DIRECTION. WHEN IT FAILS THERE WILL BE NO MECHANISM TO KEEP IT CLOSED. APPARENTLY THE MAJORITY OF BIKES OF THIS MODEL ARE AFFECTED SEE THIS THREAD ON A ASSOCIATED MOTORCYCLE FORUM HTTP://WWW.VICTORYFORUMS.COM/SHOWTHREAD.PHP?T=104498 THIS LATCH NEEDS A REDESIGN BY THE MANUFACTURER OR SOME SORT OF FIX BEFORE IT KILLS SOMEONE. *TR

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
20150100Routine
2014 — this page2200Routine

Compare every Cross Country Eight Ball year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 7, 2015. Source: NHTSA Office of Defects Investigation.