[XXX] the motorcycle accelerated on its own and then stalled out in the middle of the street. [XXX] the next time the dealership was open was May 14, 2024 the vehicle was returned to House of Kawasaki (HOK)_May 15, 2024 HOK told me to pick up my bike that they could not find any issues. On [XXX], I went to pick up the bike and when Kevin the service person pulled it to the front it stalled on him. He scanned the bike codes and the bike had no codes showing error so he provided me the bike and stated it was safe to drive. I drove down the street approx 1 mile to the gas station, as I was filling up the tank. Gas starting going on the grown. The gas gauge did not work properly, it went from a full tank to a quarter of a tank immediately. I went to leave the gas station and the bike accelerated into traffic without me pressing it and then stalled again. I started and immediately returned it to the dealership. Wayne the owner got into the bike with me and drove it around the block. The bike accelerated on him as well and then stalled as well. We returned the dealership. The dealership provided a loner for the weekend. When I returned the loaner and inquired about my bike. I recorded the conversation as he stated he stated he had no idea what was wrong with the bike and he has never seen it do that before. On May 23, I sent mulitple leaders to the HOK and also Vanderhall certified inquiry on a resolution. I spoke with someone from the corporate office in July and she said she woul
2023 Vanderhall Carmel
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the vehicle speed control. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Vehicle Speed Control | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsVehicle Speed Control
Filed Dec 2, 2024AL
1 of 1 complaints, reproduced as filed.
Other Vanderhall models
All Vanderhall models →Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.