No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Steering › Gear Box (other Than Rack and Pinion)17V064000
Filed Jan 31, 20171,396 vehiclesVan Hool N.v.
Defect. Van Hool N.V. (Van Hool) is recalling certain 2010-2014 C2045 and T2145 motorcoaches, 2014-2015 TX40 motorcoaches, 2014-2017 TX45 motorcoaches, 2011-2015 TD925 motorcoaches, 2014-2016 CX45 motorcoaches and 2010-2013 T2140 motorcoaches. When the vehicle is started in low temperatures, the steering wheel may be difficult to turn.
Risk. Reduced steering ability can increase the risk of a crash.
Remedy. Van Hool will notify owners, and dealers will replace the steering box, free of charge. The recall began on February 21, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P826.
Steering15V331000
Filed Jun 1, 2015555 vehiclesVan Hool N.v.
Defect. Van Hool N.V. (Van Hool) is recalling certain model year 2014 C2045, 2014-2015 CX45, TD925, TX40, TX45, and 2015 TDX25 coaches. The affected vehicles have front steering knuckle carrier that may break.
Risk. If the front steering knuckle carrier breaks, the coach wheel may separate from the vehicle, increasing the risk of a crash.
Remedy. ABC Bus will notify owners on behalf of Van Hool, and dealers will inspect and replace the affected steering knuckles, as necessary, free of charge. The recall began on July 6, 2015. Owners may contact ABC Bus at 1-877-427-7278. Van Hool's number for this recall is P750.
Seat Belts › Front › Anchorage14V304000
Filed Jun 4, 201490 vehiclesVan Hool N.v.
Defect. Van Hool N.V. (Van Hool) is recalling certain model year 2014-2015 TX40 motorcoaches manufactured January 2014 through June 2014, and TX45 motorcoaches manufactured September 2013 through June 2014. The driver seat belt assembly may not be properly secured to the B-pillar anchorage and as a result the driver may not be properly restrained in the event of a crash. As such, the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 210, "Seat Belt Assembly Anchorages."
Risk. If the seat belt is not properly secured to the anchorage, the driver is at an increased risk of injury in the event of a crash.
Remedy. Van Hool designated agent ABC Bus Companies will notify Van Hool motorcoach owners, and dealers will correct the seat belt anchorage mounting, free of charge. The recall began on September 9, 2014. Owners may contact ABC Bus Companies customer service at 1-800-222-2875. Van Hool's number for this recall is P726.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 31, 2017. Source: NHTSA Office of Defects Investigation.