No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Suspension › Multiple Axle22V502000
Filed Jul 13, 202268 vehiclesVan Hool N.v.
Defect. Van Hool N.V. (Van Hool) is recalling certain 2021 TDX25 motorcoaches. The front axle module welds may crack, possibly causing the front axle to fail and resulting in a loss of vehicle steering control.
Risk. A loss of steering control can increase the risk of a crash.
Remedy. Dealers will repair the welds as necessary, and install reinforcement plates, free of charge. Owner notification letters were mailed July 27, 2022. Owners may contact Van Hool's customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is SB2180.
Fuel System, Diesel › Fuel Injection System › Fuel Rail21V995000
Filed Dec 20, 2021139 vehiclesVan Hool N.v.
Defect. Van Hool N.V. (Van Hool) is recalling certain 2020-2021 CX45, TX45, and 2021 TDX25 vehicles. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Risk. A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy. Cummins dealers will replace the fuel tubes, and install vibration isolators, free of charge. Interim owner notification letters were mailed January 28, 2022. Owner notification letters were mailed on March 11, 2022. Owners may contact Cummins customer service at 1-800-286-6467. Van Hool's number for this recall is P1556-SB2095.
Fuel System, Diesel › Fuel Injection System › Fuel Rail21V385000
Filed May 25, 2021681 vehiclesVan Hool N.v.
Defect. Van Hool N.V. (Van Hool) is recalling certain 2018-2021 CX35, TDX25, 2018-2019 CX45, TX45, 2021 AG300, and 2018 TD925 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1489.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 13, 2022. Source: NHTSA Office of Defects Investigation.