Defect. Van Hool N.V. (Van Hool) is recalling certain 2000-2014 C2045, 2016 CX45, and 1998-2013 T2145 vehicles equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these lifts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Risk. In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
Remedy. Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on November 30, 2021. Owners may contact Van Hool's customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1528-SB2067.
Engine and Engine Cooling › Engine › Diesel06V128000
Filed Apr 24, 2006870 vehiclesVan Hool N.v.
Defect. ON CERTAIN MOTOR COACHES EQUIPPED WITH DETROIT DIESEL SERIES 60 ENGINES, THE TURBOCHARGER COMPRESSORS INSTALLED IN THESE MOTOR COACHES CAN FAIL.
Risk. A FIRE CAN RESULT SHOULD THE TURBOCHARGER FAIL.
Remedy. DETROIT DIESEL IS CONDUCTING THIS RECALL (PLEASE SEE 06E019000) AND WILL REMEDY THESE MOTOR COACHES. THE ENGINES WILL BE REPAIRED FREE OF CHARGE. OWNERS MAY CONTACT DETROIT DIESEL AT 313-592-3708 OR VAN HOOL AT 1-407-656-7977.
Electrical System › 12v/24v/48v Battery02V071001
Filed Feb 26, 2002865 vehiclesVan Hool, N.v.
Defect. ON CERTAIN TRANSIT BUSES EQUIPPED WITH VANNER 60 SERIES BATTERY EQUALIZERS, THE EQUALIZER COULD FAIL TO OPERATE PROPERLY AND CAUSE MALFUNCTION OF THE BATTERY CHARGING SYSTEM.
Risk. WITHOUT FUSING, THE EQUALIZER MAY MELT, BURN, OR SMOKE, POSSIBLY RESULTING IN A FIRE OR A SMOKE FILLED BUS, THUS NECESSITATING A PASSENGER EVACUATION OF THE BUS. THE FAILURE MODE CAN CAUSE OPERATOR DISTRACTION, AND/OR POSSIBLE PERSONAL INJURY.
Remedy. VANNER IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL INSPECT THE BUSES FOR CERTAIN EQUALIZERS BY THE DATE CODE. THE AFFECTED EQUALIZERS WILL BE REPLACED BY VANNER. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VANNER AT 1-800-227-6937 OR VAN HOOL/ABC COACH AT 407-656-7977.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 14, 2021. Source: NHTSA Office of Defects Investigation.