2023 Van Hool CX35

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports

Equipment24V332000

Filed May 13, 2024329 vehiclesAbc Bus Inc

Defect. ABC BUS Inc. is recalling certain 2023-2024 Van Hool CX35 and CX45 vehicles equipped with Hydronic L-II heaters. The burner units may release excessive exhaust gas.

Risk. Excessive exhaust gas can result in smoke poisoning or cause a vehicle fire, increasing the risk of injury.

Remedy. Owners are advised not to use the heaters until they have been repaired. Dealers will inspect, rework, and calibrate the heaters to avoid excessive exhaust gas values, free of charge. Owner notification letters are expected to be mailed May 27, 2024. Owners may contact ABC Bus customer service at 1-407-287-3184. ABC Bus number for this recall is 24E030.

Across model years

Worst on record: 2017

Year	Complaints	Recalls	Assessment
2024	0	1	Routine
2023 — this page	0	1	Routine
2022	0	1	Routine
2021	0	2	Routine
2020	0	2	Routine
2019	0	2	Routine
2018	0	3	Routine
2017	1	2	Routine
2016	0	3	Routine

Compare every CX35 year →

Other Van Hool models

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T2140 4

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 13, 2024. Source: NHTSA Office of Defects Investigation.