No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Equipment18V133000
Filed Feb 22, 20181,130 vehiclesVactor Manufacturing
Defect. Vactor Manufacturing (Vactor) is recalling certain 2011-2017 HXX and 2100 Plus vacuum excavator trucks. The hydraulic dump body cylinder can corrode at the threaded joint over time, causing the cylinder to fail when in a dump cycle.
Risk. If the hydraulic dump body cylinder fails during a dump cycle, the dump body may unexpectedly move, increasing the risk of injury.
Remedy. Vactor will notify owners, and dealers will inspect the hydraulic cylinder, repairing or replacing the cylinder as necessary, free of charge. The recall began on June 7, 2018. Owners may contact Vactor customer service at 1-877-342-5374.
Equipment15V379000
Filed Jun 16, 2015387 vehiclesVactor Manufacturing
Defect. Vactor Manufacturing (Vactor) is recalling certain model year 2014-2015 Vactor HXX PD, HXX Fan, HXX Prodigy, and 2100 Plus, and Guzzler Guzzcavator trucks manufactured January 10, 2014, to June 2, 2015. The affected vacuum trucks have boilers that may have been assembled with incorrect hardware and/or improper tightening procedures.
Risk. If the boiler assembly was not correctly mounted, the cabinet and boiler may detach from the truck, increasing the risk of a crash.
Remedy. Vactor will notify owners and dealers will inspect and repair the units, as needed, free of charge. The recall began on July 20, 2015. Owners may contact Vactor customer service at 1-877-342-5374.
Equipment › Appliance › Electric Water Heater14V159000
Filed Mar 28, 2014106 vehiclesVactor Manufacturing
Defect. Vactor Manufacturing Inc. (Vactor) is recalling certain model year 2012-2013 HXX-Fan, 2010-2014 HXX-Prodigy, and 2012-2014 HXX-PD and Guzzler Guzzcavator vacuum excavation trucks. In the affected vehicles, the water heater and/or cabinet that is mounted to the subframe chassis may come loose due to incorrect fasteners being used to mount the water heater.
Risk. If the water heater comes loose and falls off the chassis while the vehicle is being driven, the heater may become a road hazard, increasing the risk of a crash.
Remedy. Vactor will notify owners, and dealers will correct the mounting hardware, free of charge. The recall began on May 20, 2014. Owners may contact Vactor at 1-847-622-7069. Vactor's number for this recall is SB-268.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 22, 2018. Source: NHTSA Office of Defects Investigation.