2015 Turtle Top Vanterra

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Equipment Adaptive/Mobility18V603000
Filed Sep 10, 2018180 vehiclesTurtle Top

Defect. Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.

Risk. If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Remedy. Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105.

Across model years

Worst on record: 2024
YearComplaintsRecallsFiresDeathsAssessment
20240100Routine
20180100Routine
20170100Routine
20160100Routine
2015 — this page0100Routine
20140300Routine
20130400Routine
20120100Routine
20110100Routine
20080200Routine
20070200Routine
20040100Routine
20030100Routine
20020100Routine
20010100Routine
20000100Routine

Compare every Vanterra year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 10, 2018. Source: NHTSA Office of Defects Investigation.