CAM CHAIN TENSIONER FAILED ON ENGINE AT AROUND 29,725 MILES, 27 MONTHS AFTER ORIGINAL PURCHASE DATE. I WAS RIDING AND WENT TO EXIT THE FREEWAY, DOWNSHIFTED SEVERAL TIMES AS I APPROACHED TRAFFIC AND THE TRAFFIC LIGHT, THE MOTORCYCLE SHUT DOWN. I WENT TO RESTART THE BIKE BUT ONLY GOT A LOUD CLATTERING SOUND COMING FROM THE ENGINE. THIS WAS TOWARDS THE END OF A ROUGHLY 2 THOUSAND MILE ROAD TRIP OVER 7 DAYS. ALL FLUIDS WERE CHECKED THROUGHOUT THE RIDE AND THE BIKE HAD BEEN MAINTAINED AT THE DEALER OR BY DEALER SERVICE MANUALS ITS ENTIRE LIFE. THE DEALER TOOK THE BIKE APART AND FOUNT A FAILURE OF THE CAM CHAIN TENSIONER LED TO THE CHAIN JUMPING OFF THE SPROCKETS AND CAUSING PISTON/VALVE CONTACT. I REACHED OUT TO TRIUMPH NORTH AMERICA AND TRIUMPH UK FOR WARRANTY/GOODWILL WARRANTY WITH NO RESOLUTION. I WAS LUCKY THAT I HAD MY CLUTCH IN WHEN THE MOTOR FAILED AS IT WOULD HAVE CAUSED THE REAR TO LOCK UP AND POTENTIALLY LEAD TO A CRASH.
2018 Triumph Tiger 800 Xca
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the engine. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Engine | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsEngine
Filed Apr 5, 202129,725 milesOH
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.