MY MOTORCYCLE HAS A SERIOUS DESIGN FLAW THAT IS APPARENT ON MY MACHINE, AS WELL AS ALL OTHERS I PERSONALLY KNOW WITH THE SAME VEHICLE, INCLUDING 2011+ 800 AND 800XC. WHEN OPERATED IN AREAS WHERE DUST AND DIRT ARE PRESENT, SUCH AS DIRT ROADS, THE IDLE CONTROL WILL FAIL AND RENDER THE MOTORCYCLE UNABLE TO IDLE. THIS MEANS IT IS UNABLE TO START, STALLS WHEN SHIFTING AND UNABLE TO STOP WITHOUT IT STALLING. I AND OTHERS HAVE UNINTENTIONALLY BLOCKED TRAFFIC AT INTERSECTIONS, CREATING A SAFETY ISSUE, AND CAN HAVE SEVERE CONSEQUENCES ON THE ROAD IF ATTEMPTING TO SHIFT MID-TURN. I HAD A SLOW SPEED CRASH ON A DIRT ROAD WHEN MY REAR WHEEL SKIDDED BECAUSE THE ENGINE TURNED OFF RIGHT WHEN I LET THE CLUTCH OUT. THIS MOTORCYCLE IS DESIGNED FOR ON ROAD AND OFF ROAD USE, AND IS MARKETED TOWARDS ADVENTURE TRAVELING. WITH THIS ISSUE, MANY PEOPLE HAVE BECOME STRANDED OR SEVERELY HANDICAPPED IN THEIR ABILITY TO BRING THEIR VEHICLE BACK TO A REPAIR FACILITY TO ADDRESS THE ISSUE WHEN YOU ARE IN THE MIDDLE OF THE WILDERNESS OR AWAY FROM CIVILIZATION. THE ISSUE IS CAUSED BY A MALFUNCTIONING IDLE CONTROL STEPPER MOTOR AND MECHANISM THAT IS NOT ENTIRELY PROTECTED FROM THE ELEMENTS. TRIUMPH HAS BEEN CONTACTED MANY TIMES BY MYSELF AND OTHERS IN OWNERS GROUPS AND FORUMS AROUND THE WORLD, AND HAVE NOT RESPONDED AT ALL TO ADDRESS THIS ISSUE. THIS COULD HAVE LIFE THREATENING CONSEQUENCES FROM AN ACCIDENT OR STRANDING A RIDER IN A REMOTE PLACE. HERE'S SOME REFERENCE ON HOW MANY CASES AND HOW BIG OF AN ISSUE I
2013 Triumph Tiger 800 XC
Owners filed 2 complaints about this vehicle with federal regulators, most often about the engine. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Engine | 2 | 1 | 0 | 0 |
What owners reported
Newest filingsMAIN ENGINE FUSE BLOWS WHILE RIDING MOTORCYCLE CAUSING ENGINE TO STOP RUNNING. (IT HAPPENED TWICE THAT DAY.) POSSIBLY CAUSING A CRASH. *TR
2 of 2 complaints, reproduced as filed.
Across model years
Worst on record: 2012Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.