Within the first 30 miles of new vehicle purchase the instrument panel gave an error message with a picture of a tire and then the engine suddenly quit at about 50 mph in heavy traffic. My safety was put at risk as I was in the middle lane on a motorcycle that the engine quit with traffic behind me. Fortunately the car to my right slowed and allowed me to cut in front of it as I rolled off the road at 20 mph. I returned the motorcycle to the authorized dealer the day of purchase. A few days later the dealer re-delivered the motorcycle to my residence with no paperwork and no notification that they did not fix it. For months after the purchase I tried to have Triumph and the Dealer fix the engine quitting problem or return the motorcycle with no success. The dealer again attempted to fix it on 8/27/2024 but again failed to fix it. After the bike was re-delivered on 8/27/2024, and the bike was moved the instrument panel displayed another error, “service due”, and within 13 miles the instrument panel again displayed a tire picture error, exactly like it did on 12-9-2023 before the engine suddenly quit. I stopped and checked the tire pressures and verified they were correct. Having an engine quit suddenly on a motorcycle in traffic is extremely dangerous. The problem is a circuit board or software, as shutting everything off and then re-starting, the engine starts normally and the error message is no longer displayed until later.
2023 Triumph Tiger 1200 GT Explorer
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the engine. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Engine | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsEngine
Filed Dec 11, 2024FL
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.