WHEN FOLLOWING THE FACTORY-RECOMMENDED TIRE PRESSURE OF 32PSI, THE FRONT TIRE - A METZELER TOURANCE NEXT 120/70R19 - EXPERIENCES ABNORMAL WEAR TYPICAL OF UNDERINFLATION/OVERLOADING AND BEGINS TO DELAMINATE ONCE IT REACHES A CERTAIN POINT, THUS CAUSING A POTENTIALLY HAZARDOUS SITUATION. I AM POSITIVE I HAVE BEEN WITHIN THE FACTORY SPEC BECAUSE THE BIKE IS EQUIPPED WITH A TPMS SYSTEM AND IT HAS NEVER ALERTED ME OF A LOW FRONT TIRE. I HAVE ALSO VERIFIED THE ON-DASH READING WITH A KNOWN MECHANICAL GAUGE. I TRIED TO PURSUE THE ISSUE WITH TRIUMPH WHO ONLY REPLIED THAT TIRES ARE NOT WARRANTABLE AND THAT I SHOULD BE HAPPY WITH THE MILEAGE I GOT OUT OF IT. EVEN WHEN I POINTED OUT THAT THERE IS NO REASON A PROPERLY-INFLATED TIRE SHOULD WEAR LIKE THAT AND THAT THE REAR TIRE SHOWED NONE OF THE SAME ISSUES, THEY REFUSED TO DISCUSS IT. I ALSO EXCHANGED EMAILS WITH A REP FROM METZELER WHO CONCURRED THAT THE WEAR PATTERN INDICATED UNDERINFLATION/OVERLOADING, BUT ALSO NOT WARRANTABLE. HE DID, HOWEVER, SUGGEST THAT TRIUMPH'S SPEC WAS A COMPROMISE FOR BOTH ON- AND OFF-ROAD RIDING AND THAT A HIGHER PRESSURE OF 36PSI MIGHT BE MORE APPROPRIATE FOR ON-ROAD RIDING. LASTLY, EVERY IMAGE IN THE OWNER'S MANUAL OF THE TPMS READOUT SHOWS 36PSI FOR THE FRONT AND 42PSI FOR THE REAR AS OPPOSED TO THE SPECIFICATIONS OF 32/39. IN MY EXPERIENCE DOING TECHNICAL DOCUMENTATION, YOU ALWAYS WANT TO INCLUDE SCREENSHOTS THAT REINFORCE CORRECT SETTINGS. THAT ALONE MAKES ME QUESTION TRIUMPH'S SPECIFICATION. MY ISSUE ISN
2017 Triumph Explorer
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the wheels. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Wheels | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsWheels
Filed Jul 30, 20176,300 milesVA
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.