Page 4 of 10 · complaints 151–200 of 466

2004 Toyota Tundra complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Suspension
Filed Jun 28, 201790,000 milesMI

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT TOOK THE VEHICLE TO CREEK SIDE AUTO MECHANIC SHOP FOR INSPECTION WHERE THE TECHNICIAN FOUND SEVERE CORROSION. TOYOTA OF GRAND RAPIDS WAS CONTACTED AND REFERRED THE CONTACT TO TOYOTA USA. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 08/29/17*LJ *CN

Structure › Body
Filed Jun 24, 201778,000 milesPA

I PURCHASED MY 2004 TUNDRA FROM A SUBARU DEALER LAST SUMMER AND DID NOT REALIZE IT WAS INCLUDED IN THE MANY TRUCKS WHICH HAD PREMATURE FRAME RUST. TOYOTA ADMITTED IT WAS AN ISSUE AND STATED THAT THE PREVIOUS OWNER HAD UNDERCOATING PUT ON THE TRUCK PAID FOR BY TOYOTA, HOWEVER, CLEARLY THIS WAS INEFFECTIVE AND A TEMPORARY BAND-AID FOR INFERIOR METAL. TOYOTA STATED THAT THEY WOULD NOT DO ANYTHING TO CORRECT THIS PROBLEM, AND AS A COLLEGE STUDENT, I NEED ACCESS TO A SAFE VEHICLE. I AM AFRAID TO DRIVE THIS TRUCK AS IF IT IS STRUCK BY ANOTHER VEHICLE, I DO NOT BELIEVE IT WOULD WITHSTAND THE IMPACT DUE TO SEVERE FRAME DETERIORATION. I UNDERSTAND THE TRUCK IS FROM 2004, HOWEVER, THE RUST ON THIS FRAME IS BEYOND A NORMAL RATE. MEANWHILE, I AM OUT $16,000 AND THE RUST HAS OVERTAKEN THE TRUCK GREATLY WITHIN THE PAST YEAR. TOYOTA STILL REFUSES TO HELP DESPITE MY GAS TANK NEEDING TO BE REPLACED AND MY PICTURES OF ALL OF THE DETERIORATION. DESPITE DOING MY RESEARCH AND SEEING HOW WELL-MAINTAINED THIS TRUCK WAS, THE FRAME ITSELF HAS RUSTED BEYOND RECOGNITION AND YET, THE OTHER PARTS REMAIN RELATIVELY INTACT. THIS VEHICLE IS OTHERWISE IN EXTRAORDINARILY GOOD SHAPE AND IS AND WAS WELL-MAINTAINED. IT ONLY HAD 58,000 MILES ON IT WHEN PURCHASED AND STILL HAS LESS THAN 80,000 MILES.

Structure › Body
Filed Jun 19, 2017118,400 milesPA

REAR CROSS MEMBER THAT TRAILER HITCH HOOKS TO HAS A HOLE THAT I PUSHED THRU WITH MY FINGER WHILE SHOWING A NEIGHBOR A 3 IN, CRACK IN THE CROSS MEMBER ON THE DRIVERS SIDE, AND OTHER METAL FLAKING ON FRONT OF FRAME. TOYOTA TREATED FRAME DEC. OF 2014. CROSS MEMBER WAS NOT TREATED.TOYOTA CORP. OR THE DEALER DID NOT TELL ME IT WAS UNSAFE TO HOOK A BOAT OR TRAILER TO THE HITCH. TOYOTA SAID THEY WOULD NOT DO ANYTHING TO REPAIR THE FRAME PER MY VIN NUMBER.

Structure › Body1 injured
Filed May 17, 2017143,000 milesRI

SHIFT CONTROLLER ASSEMBLY BRACKET (TOYOTA P/N 33501-0C011) HAS A DESIGN DEFECT IN THAT THE PART IS CAST WITHOUT THREADED BOLT HOLES, RELYING ON THE INSTALLATION OF THE SCREWS TO CUT THREADS, BY THE ACT OF INSTALLING THE PART AT THE FACTORY, THE RADIAL OUTWARD FORCE THAT THE SCREW EXERTS CREATES A CIRCUMFERENTIAL TENSILE STRESS AROUND THE HOLE, AND MICROFRACTURES IN THE CAST ALUMINUM. OVER TIME, THE MICROFRACTURES CAUSE FAILURE OF THE PART. WHEN THE PART HAS FINALLY BROKEN, UNKNOWN TO THE OWNER, THE VEHICLE MAY NOT FULLY ENGAGE INTO THE PARK GEAR, SUCH THAT THE PARKING PAWL DOES NOT ENGAGE, RESULTING IN THE VEHICLE POTENTIALLY ROLLING WHICH CAN CAUSE PROPERTY DAMAGE, INJURY, OR DEATH. MY VEHICLE WAS PARKED, AND BEGAN TO ROLL AS I WAS EXITING THE VEHICLE, AND NEARLY PINNED ME UNDER THE VEHICLE. I BARELY ESCAPED SERIOUS INJURY. I HAVE SINCE DISCOVERED TOYOTA HAS DEVELOPED A REVISED PART (P/N 33501-0C012) APPARENTLY TO ADDRESS THIS DANGEROUS DESIGN DEFECT. SINCE OWNERS DO NOT SEE THE PART TO KNOW ITS BROKEN (ITS CONCEALED IN THE STEERING COLUMN), THEY WILL BE COMPLETELY UNAWARE OF THE DANGER. TOYOTA SHOULD INITIATE A VOLUTARY RECALL OR TSB TO INSPECT THE PART, AND REPLACE IT WITH THE NEWER PART IF BROKEN OR SHOWING EVIDENCE OF FRACTURE.

Structure › Body
Filed May 15, 2017MD

MY TUNDRA WAS UNDER THE FRAME RUST RECALL IN 2014. TOYOTA'S CLAIM WAS THAT THE SALT FROM THE ROADS CAUSED THE SEVERE CORROSION. AS WE ALL KNOW THIS WAS ACTUALLY FROM THE USE OF SUB STANDARD STEEL IN THE MANUFACTURING PROCESS. MY FRAME WAS ACTUALLY DE LAMINATING, NOT JUST SIMPLE SURFACE RUST. WHEN I HAD TAKEN IT IN FOR INSPECTION ALL THAT WAS DONE WAS WIRE BRUSH THE FRAME AND SPRAY WITH AN UNDERCOATING. NOW JUST A LITTLE UNDER THREE YEARS LATER THE COATING IS PEELING OF ALONG WITH MORE LAYERS OF METAL. MOST OF THE PEOPLE I KNOW WITH TACOMAS AND TUNDRAS HAD THEIR FRAMES REPLACED WHEN THEIRS WERE TAKEN IN. SO NOW I HAVE A TRUCK THAT IS NO BETTER THAN IT WAS BEFORE. ALSO MOST OF THE CHASSIS COMPONENTS ARE RUSTING OUT PREMATURELY AS WELL. MY SPARE TIRE WINCH MECHANISM (CARRIER) BRACKET WAS ABOUT TO RUST THROUGH, LUCKILY I CAUGHT THIS BEFORE I POSSIBLY COULD HAVE DROPPED MY SPARE WHEN TRAVELING ON THE INTERSTATE. I WOULD APPRECIATE SOMEONE FROM NHTSB TAKING A LOOK AT MY VEHICLE TO SEE THE EXTENT OF WHAT I AM TALKING ABOUT. MY VEHICLE ONLY HAS 67,000 MILES ON IT. I DID CONTACT TOYOTA SERVICE ABOUT THIS, BUT THEIR ANSWER WAS YOU HAVE WHAT YOU HAVE AND THEY WILL NOT DO ANYTHING FURTHER. I'M SURE I'M NOT THE ONLY ONE IN THIS SITUATION. MY FRAME SHOULD HAVE BEEN REPLACED. THANKS

Air BagsCrash1 injured
Filed May 8, 2017100,000 milesTX

TL* THE CONTACT OWNED A 2004 TOYOTA TUNDRA. WHILE THE CONTACT'S WIFE WAS DRIVING 40 MPH, SHE WAS STRUCK HEAD-ON BY ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE SPINE, STERNUM, AND RIBS. MEDICAL ATTENTION WAS REQUIRED AND THE DRIVER WAS TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THEIR LEGAL DEPARTMENT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Structure
Filed Apr 26, 2017118,000 milesTN

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED A NHTSA RECALL NOTIFICATION REGARDING RUST ON THE VEHICLE'S FRAME. THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED PER THE RECALL, BUT WAS INFORMED THAT THE VIN WAS NOT INCLUDED; THEREFORE, NO RECALL REPAIRS WERE COMPLETED. THE VEHICLE WAS LATER TAKEN IN FOR ROUTINE MAINTENANCE. THE INDEPENDENT MECHANIC INFORMED THE CONTACT THAT THE FRAME OF THE VEHICLE WAS SEVERELY RUSTED AND UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CASE WAS FILED. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS 118,000.

Structure › Body
Filed Apr 25, 2017NY

CAR A RUSTY MESS. PARTS FALLING OFF. TOYOTA SAID TOO BAD, WE ARE NOT REPLACING FRAMES ANYMORE. WON'T PASS INSPECTION NEXT TIME. LESS THAN 35,000 MILES ON CAR.

Unknown or Other
Filed Apr 21, 2017175,000 milesTN

JUST PURCHASED AS A USED TRUCK, THE BODY IS IN REAL GOOD SHAPE BUT THE FRAME IS RUSTED. CALLED TOYOTA TO BE TOLD THAT THERE WAS A LIMITED SERVICE CAMPAIGN TO UNDERCOAT THE FRAME BUT THAT CAMPAIGN HAS ENDED. I TRIED TO REMOVE THE HITCH FROM THE RECEIVER A COUPLE DAYS AFTER I TOOK DELIVERY OF THE TRUCK, IT WOULD NOT COME OUT. I CRAWLED UNDER THE TRUCK TO SEE IF IT HAD BEEN WELDED UP OR SOMETHING TO KEEP IT FROM COMING OUT, NO WELD JUST RUST. I DIDN'T NOTICE THE RUST AS IT IS UNDER THE BACK SIDE OF THE FRAME AT THE RECEIVER. THE REST OF THE FRAME LOOKS AS IF THE UNDERCOATING IS HOLDING WITHOUT ADDITIONAL RUST. I HOPE THAT TOYOTA WILL DO RIGHT BY THIS AT SOME POINT.

Unknown or Other
Filed Apr 21, 2017126,000 milesMI

THE FRAME IS RUSTED THROUGH I HAVE BEEN TOLD BY TOYOTA THAT THE ORIGINAL OWNER SHOULD HAVE HAD IT INSPECTED I HAVE BEEN TOLD NOW THAT IT IS UNSAFE TO DRIVE HAVE NOTIFIED TOYOTA THEY SAY THAT THEY ARE NO LONGER LIABLE THE UNIT STILL DRIVES

Structure › Body
Filed Apr 19, 2017CT

MY 2004 TUNDRA FRAME IS ROTTING OUT, AND TOYOTA WANTS NOTHING TO DO WITH IT. OR TO HELP ME..

Structure › Frame and Members
Filed Mar 15, 2017130,000 milesIN

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. WHILE DRIVING 55 MPH, THE FRAME RODS FRACTURED DUE TO EXCESSIVE RUST AND CORROSION. THE CONTACT TEMPORARILY LOST STEERING FUNCTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

Structure › Body
Filed Mar 13, 2017154,000 milesOH

I JUST GOT OFF THE PHONE WITH A CASE MANAGER NAME MARQUITA FROM TOYOTA. I HAD CALLED THREE DAYS EARLIER AND WAS TOLD A CASE MANAGER WOULD CALL. I RECEIVED NO PHONE CALL, AND HAD TO CALL THEM MYSELF. MY TUNDRA IS ONE OF THE VEHICLES AFFECTED BY THE LACK FRAME PROTECTION RESULTING IN A SEVERELY RUSTY FRAME. I HAD THE FRAME INSPECTED BY A LOCAL TOYOTA DEALER AND WAS TOLD THAT THE UNDERCOATING THAT WAS MEANT TO SOLVE THE PROBLEM WAS POORLY APPLIED. HUGE CHUNKS ARE MY FRAME ARE FALLING OFF AND THE FRAME IS EXPOSED CAUSING IT TO CONTINUE TO RUST. THE MASTER TECHNICIAN BROUGHT ME BACK TO SHOW HOW THE FRAME WAS NOT ORIGINALLY PREPPED AND THE UNDERCOATING WAS THINLY APPLIED. SO BACK TO THE CONVERSATION WITH THE CASE MANAGER. MARQUITA PROCEEDED TO TELL ME THE UNDERCOATING WAS A ONE TIME REMEDY TO THE FRAME RUST PROBLEM. WHETHER OR NOT THE UNDERCOATING WAS DONE WELL OR NOT, TOYOTA IS NOT WILLING TO RECTIFY A POORLY DONE "SOLUTION". THE SAME RUSTY FRAME IS UNDER ALL THE SLIME THEY APPLIED AND NOW IT IS GOING TO CONTINUE TO GET WORSE. THIS IS A KNOWN ISSUE, AND I BELIEVE TOYOTA SUED THE MANUFACTURER OF THE FRAMES. AND ME AND THE OTHER OWNERS ARE LEFT TO RUST.

Unknown or Other
Filed Feb 19, 2017153,000 milesKY

THE FRAME IS RUSTING THRU ON THE ENTIRE TRUCK. RUST HAS OVERTAKEN THE ENTIRETY OF THE FRAME AND NEEDS REPLACED. I COULD NOT LOCATED ANY RECALLS OR INFORMATION ON RECALLS FOR THIS YEAR MODEL TRUCK. I LOOKS LIKE THE YEAR PRIOR AND AFTER HAVE HAD RECALLS. THIS NEEDS TO BE ADDRESSED IMMEDIATELY AND I HAVE SEEN OTHER VEHICLE OWNERS WITH THIS YEAR MODEL DESCRIBE THE SAME PROBLEMS. WHILE DRIVING STARTED TO NOTICE STEERING ISSUE AND HAD IT LOOKED AT AND IT WAS NOT GOOD. BAD RUST. I HAVE NOT HAD IT REPAIRED YET AND JUST FOUND THIS ABOUT A WEEK AGO AND TRYING TO FIND INFORMATION ON WHAT TO DO AND IF ANY RECALLS. I CALLED TOYOTA AND THEY SAID THEY SENT OUT SOMETHING TO PREVIOUS OWNERS AND THERE IS NOTHING THAT THEY CAN DO NOW.

Suspension
Filed Feb 17, 2017150,000 milesTX

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DROPPED TO THE LEFT TWICE. DURING THE SECOND DROP, THE CONTACT NOTICED THAT METAL TO METAL WAS RUBBING ON THE LOWER BALL JOINT. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND NOTICED THAT THE LOWER CONTROL ARM WAS RESTING ON THE WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BALL JOINT SEPARATED AND DAMAGED THE FRONT SUSPENSION AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V013000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Suspension
Filed Feb 15, 2017150,000 milesTX

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. WHILE DRIVING 65 MPH, THE STEERING BECAME DIFFICULT TO OPERATE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SUSPENSION FRACTURED, WHICH CAUSED THE WHEEL TO BUCKLE UNDER THE WHEEL WELL. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LOWER BALL JOINT LOOSENED, WHICH CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V013000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Suspension
Filed Feb 13, 2017299,756 milesRI

DRIVING AT LOW SPEED ON CITY STREET. FRONT LEFT WHEEL COLLAPSED DUE TO BROKEN BALL JOINT. ALL WHEELS HAD BEEN REPLACED A COUPLE OF DAYS PRIOR BY TIRE DEALER. VEHICLE HAD A RECALL IN 2005 FOR BALL JOINTS WHICH WAS COMPLETED AT 75K MILES ON MARCH, 2007. CURRENT MILEAGE IS 299,525 MILES ON THAT REPLACEMENT. I DO NOT THINK MANY OWNERS KEEP VEHICLE FOR THAT NUMBER OF MILES. HOWEVER VEHICLE IS IN GOOD CONDITION AND POTENTIAL SEEMS TO EXIST FOR BEARING FAILURE. I DO NOT THINK THAT WHEEL REPLACEMENT WAS THE CAUSE THOUGH SOMETHING MAY HAVE LOOSENED DURING WHEEL INSTALLATION. I DID NOT FILE A POLICE REPORT OR INSURANCE CLAIM. NO OTHER VEHICLE WAS INVOLVED. ORIGINAL RECALL NUMBER: 05V225000, MAY 17, 2005.

Structure › Body
Filed Dec 30, 2016135,000 milesNC

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR SCHEDULED MAINTENANCE. THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE FRAME WAS SEVERELY RUSTED. THE CONTACT STATED THAT THE VEHICLE WAS EVALUATED BY THE DEALER TWO AND A HALF YEARS AGO WHERE IT WAS DIAGNOSED THAT THE FRAME WAS FINE. THE VEHICLE WAS DIAGNOSED A SECOND TIME AND THE DEALER DETERMINED THAT IT WAS NOT SEVERE ENOUGH FOR THE FRAME TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS ADVISED BY THE MANUFACTURER THAT THE RECALL HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

Structure › Body
Filed Dec 21, 201666,405 milesNH

IN FEBRAURY 2014 I RECEIVED A RECALL FOR THE FRAME RUSTING ON MY TRUCK, I BROUGHT THE TRUCK TO TOYOTA OF KEENE FOR INSPECTION AND THEY UNDERCOATED THE FRAME. THEY DID A LOUSY JOB OF UNDERCOATING AND I COMPLAINED TO TOYOTA, BECAUSE THEY DID WHAT THEY WERE INSTRUCTED TO DO THEY WOULD NOT REVIEW OR REINSPECT THE VEHICLE. MY TUNDRA HAD 58,970 MILES ON IT WHEN IT WAS UNDERCOATED FOR THE RUST ISSUE, IT NOW HAS 66,406 MILES ON IT. THE WHOLE FRAME IS RUSTED, SO BAD WHEN I DROVE DOWN MY DRIVEWAY BIG PATCHES OF RUST FELL OFF OF IT. OPEN THE HOOD AND YOU SEE NOTHING BUT RUST. I DO NOT FEEL LIKE THIS VEHICLE IS SAFE FOR THE ROAD BUT BECAUSE OF MY HEALTH SITUATION I CANNOT AFFORD TO GET A NEW VEHICLE. ALL I WANT IS THE VEHICLE TO BE REPAIRED THE WAY IT SHOULD HAVE BEEN IN THE BEGINNING. THE SPARE TIRE HOLDER HAS RUSTED TO THE POINT OF LOSS OF THE USE, CARRYING THE SPARE TIRE IN THE BED ON THE BACK OF THE TRUCK, THE GAS TANK DOOR RUSTED RIGHT OFF SO I HAD TO GET A NEW DOOR, I JUST NEED SOMEONE TO HELP RESOLVE THIS UNFORTUNATE RUST BUCKET OF A SITUATION.

Suspension › Front › Stabilizer Bar
Filed Dec 19, 2016140,000 milesVA

FRONT SUSPENSION STABILIZER BAR RUSTED OFF OF FRAME, RESULTING IN LARGE, STRUCTURALLY COMPROMISING HOLE IN THE WELDING LOCATION ON THE FRAME. WHEN TURNING INTO MY DRIVEWAY I HEARD THE STABILIZER BAR DETACH FROM THE FRAME. THE DRIVEWAY IS MODESTLY SLOPED WHICH CAUSED MY LEFT WHEEL SUSPENSION TO FLEX AS IT WOULD IN ANY ORDINARY DRIVING CONDITIONS. UPON INSPECTION OF THE FRAME, I NOTICED THAT THE DETACHMENT RESULTED IN A SMALL HOLE. UPON CLEANING UP THE EFFECTED AREA, HOWEVER, I NOTICED A MASSIVE HOLE IN THE FRAME. LITTLE DID I REALIZE THAT I HAD BEEN DRIVING ON A COMPLETELY UNSAFE VEHICLE THIS WHOLE TIME. TOYOTA HAS A RECALL IN PLACE FOR THESE EXACT SAME COMPONENTS FOR 2000 -2003 TOYOTA TUNDRAS. WHY ISN'T THERE A RECALL IN PLACE FOR THESE? THEY ARE THE SAME PARTS. THE FIRST TWO PHOTOS ARE BEFORE WIRE BRUSHING THE AREA. THE LAST TWO ARE FROM AFTER BRUSHING THEM. *TR

Structure › Body
Filed Dec 1, 2016PA

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. IT WAS TAKEN TO A DEALER FOR A FRONT END ALIGNMENT AND THE MECHANIC INDICATED THAT THE SWAY BAR FRACTURED FROM THE FRAME. IN ADDITION, THE MECHANIC STATED THAT THERE WAS EXTENSIVE RUST ON THE SWAY BAR AND FRAME. THE DEALER INDICATED THAT THE SWAY BAR AND THE FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO RECALL TO ADDRESS THE REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Air Bags
Filed Nov 3, 2016CA

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR AN AIR BAG RECALL; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Air BagsCrash2 injured
Filed Oct 31, 2016187,000 milesAZ

MY HUSBAND AND I WERE COMPLETELY STOPPED, WAITING TO TURN LEFT IN A SUICIDE LEFT TURN LANE IN THE CITY. A CAR SUDDENLY ENTERED THE TURN LANE, HEADED STRAIGHT TOWARDS US. I HONKED BUT THE OTHER DRIVER DID IT BRAKE OR SWERVE, IMPACTING US AT A HIGH RATE OF SPEED. OUR AIR BAGS DID NOT DEPLOY....UPDATED 02/23/17 *BF UPDATED 03/01/17 *BF UPDATED 9/5/18*JB

Structure › Body
Filed Oct 24, 2016162,029 milesWI

OBSERVING EXCESSIVE FRAME RUST AND FRAME DECAY. CONCERNED ABOUT STRUCTURAL SAFETY BASED ON THE SIGNIFICANT FRAME DEGREDATION. *TR

Structure › Body
Filed Oct 20, 2016147,000 milesOH

THIS IS AN ONGOING AND ESCALATING PROBLEM WITH THE RUSTING OF THE CHASSIS. I NOTICED A LEAK ORIGINATING FROM THE REAR DIFFERENTIAL. TOOK IT TO THE DEALER ON 10-20-16 WHERE I WAS TOLD THE FUEL TANK STRAPS HAD COMPLETELY RUSTED OFF AND NOTHING WAS HOLDING THE TANK. THE DIFFERENTIAL LEAK WAS ALSO A RESULT OF EXCESSIVE RUST AND THAT THE ENTIRE REAR END WOULD NEED REPLACED FOR $2K. THE DEALER GAVE ME A RENTAL DUE TO THE SAFETY HAZARD OF THE FUEL TANK SUPPORT STRAPS BEING COMPLETELY GONE. ANOTHER $400 DOLLAR REPAIR. THE BODY OF MY TUNDRA IS IN VERY GOOD SHAPE AS FAR AS RUST GOES. THE "KNOWN" ISSUE OF EXCESSIVE CHASSIS CORROSION WAS ADDRESSED BY TOYOTA WITH A "BANDAID" RECALL WHERE THEY SPRAYED THE CHASSIS WITH ANTI CORROSIVE MATERIAL WHICH I HAD DONE. A YEAR LATER MOST OF THIS ANTI CORROSIVE MATERIAL HAS FLAKED OFF DUE TO THE APPLICATION OF THE MATERIAL OVER THE EXISTING RUST ON THE CHASSIS AT THE TIME. IT IS A GOOD THING THAT THE REAR DIFFERENTIAL RUSTED OUT WHEN IT DID BECAUSE THE FUEL TANK FALLING OUT WOULD HAVE BEEN A MAJOR SAFETY PROBLEM.

Structure › Body
Filed Sep 20, 2016120,000 milesKY

NOTICED LAST WEEK THE FRAME OF MY TRUCK WAS ROTTING ON MY DRIVEWAY! UPON FURTHER INSPECTION I DISCOVER LARGE HOLES COMPLETELY THROUGH MY BOX FRAME. AFTER CLEANING OUT ALMOST 5LBS OF ROTTED FRAME I CAN NO LONGER PUT MY FAMILY AND FRIENDS IN THIS VEHICLE. THAT WOULD MAKE ME IRRESPONSIBLE AND NEGLIGENT LIKE THE MANUFACTURER! I PURCHASED THIS VEHICLE IN JAN 2015 WHEN IT ONLY APPEARED TO BE A SURFACE RUST ISSUE. RECIEVED NOTICE OF THE LIMITED SERVICE CAMPAIGN THE MONTH AFTER IT WAS OVER SO TOYOTA REFUSED TO EVEN INSPECT IT. NOW THIS YEAR I HAVE HOLES YOU CAN PUT YOUR HAND THROUGH AND TOYOTA STILL REFUSES THE FRAME IS BAD. IN THE LIMITED SERVICE CAMPAIGN TOYOTA SAYS "THE CONDITION IS UNRELATED TO AND SEPARATE FROM NORMAL SURFACE RUST". HOW COULD THIS BE S VOLUNTARY LIMITED SERVICE CAMPAIGN AND NOT A MANDATORY SAFETY RECALL?? SOUNDS LIKE A LOOPHOLE CREATED BY DESIGN!

Structure › Body
Filed Jul 13, 201680,000 milesMA

FOUND 4 INCH RUST HOLE THROUGH FRAME ON 2004 TUNDRA WITH 80,000 MILES THAT WAS TREATED WITH THE COATING IN 2014. TOYOTA CORPORATE SAID THERE IS NOTHING THEY WILL DO TO FIX IT AS THE RECALL OR WHATEVER EXPIRED IN 2015. HOW CONVENIENT. FRAME ROT IS A SAFETY ISSUE! THIS IS A FAMILY VEHICLE! IF NOT REPAIRED, THE FRAME WILL FAIL.

Structure › Body
Filed Jul 8, 2016VT

RUSTED REAR DIFFERENTIAL. RUSTED FRAME AT FRONT RIGHT SWAY BAR. CAN'T PASS INSPECTION. SEEMS TO BE A COMMON PROBLEM JUST LIKE THE 2003 MODEL. I STILL HAVE PAYMENTS ON THIS VEHICLE I CAN'T DRIVE.

Structure
Filed Jul 7, 201660,000 milesME

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENACNE, THE TECHNICIAN NOTICED THAT THE FRAME WAS COMPLETELY CORRODED AND DEEMED IT UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 09/06/16*LJ

Air Bags
Filed Jul 4, 201669,785 milesFL

TAKATA RECALL; RECEIVED AIR BAG RECALL 2014, TOOK TO DAVID MAUS TOYOTA SANFORD, FLORIDA AND HAD PASSENGER AIR BAG CORRECTED WITH MY RECEIPT. 2016 JUNE, AIR BAG WARNING LIGHT WAS ON, (NOTICED WHILE DRIVING) TOOK AGAIN TO DAVID MAUS TOYOTA, THEY FOUND ERROR CODE AND CHECKED ALL DIAGNOSTICS, FOUND NOTHING WRONG. THE SIMPLY DIAGNOSIS COULDN'T DETERMINE THE CAUSE AND THEN WAS ADVISED TO PAY FOR A THOROUGHLY DIAGNOSIS, WHICH I PAID $128.00. TODAY JULY 2ND WHILE DRIVING TRUCK, FOUND AIR BAG LIGHT ON AGAIN (WHILE DRIVING) !! I SPOKE TO DAVID MAUS TOYOTA SERVICE MANAGER JULY 2ND. HE SAID I CAN BRING IT IN AGAIN AND MY $128.00 DOLLARS WOULD GO TO ANY NEEDED REPAIRS. I'M TAKING MY 2004 TUNDRA TRUCK IN, EITHER JULY 5, 6, OR 7TH. THE VEHICLE WILL STAY INSIDE MY GARBAGE UNTIL TIME TO TAKE TO DAVID MAUS TOYOTA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Structure › Body
Filed Jun 30, 2016CT

FRAME RECALL- MY 2004 TUNDRA WAS RECALLED FOR THE FRAME RUSTING OUT. TOYOTA DEEMED THAT A NEW FRAME WAS NOT NEEDED AND DID THE CRC TREATMENT WHICH IS ABSOLUTE JUNK AND ONLY CAUSES THE FRAME TO RUST EVEN WORSE. REAR DIFFERENTIAL IS COMPLETELY RUSTED AND LEAKING FLUID. PROBLEM ALSO WITH CATALYTIC CONVERTERS.

Structure › Body
Filed Jun 30, 2016109,265 milesCT

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER A NHTSA CAMPAIGN RELATED TO THE FRAME RUSTING; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,265. THE VIN AND NHTSA CAMPAIGN NUMBER WERE NOT AVAILABLE.

Electrical System › Horn
Filed Jun 30, 2016125,000 milesNC

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. ON SEVERAL OCCASIONS, THE HORN FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 08/16/16*LJ THE CONSUUMER STATED THE AIR BAG LIGHT FLASHED AND A BEEPING NOISE WAS HEARS. UPDATED 10/25/16/*JB

Electrical System
Filed Jun 22, 2016176,000 milesCA

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL FAILURE IN THE VEHICLE. THE HORN, DOOR LOCKS, POWER WINDOWS, AND ALL OTHER ELECTRICAL COMPONENTS EXCEPT THE ALARM MALFUNCTIONED. THE HORN SOUNDED WHILE THE VEHICLE WAS IN MOTION AND PARKED. THE CONTACT ALSO STATED THAT THE STEERING WHEEL MADE A LOUD NOISE WHILE DRIVING. THE SEAT BELT WARNING LIGHT WAS THE ONLY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT FELT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE FAILURE MILEAGE WAS 176,000. UPDATED 08/16/16*LJ CONSUMER STATED I FEEL THIS IS A SAFETY ISSUE RELATED TO STEERING COLUMN AND RELATED PARTS INCLUDING AIRBAG-DEALER STEERING IS NOT RELATED TO SAFETY CONCERNS- I FEEL THIS CAN RESULT IN ACCIDENT BY LOSING. STEERING CONSULTING CONTROL RESULTING IN POSSIBLE INJURY TO MYSELF/ AND OTHERS ON THE ROAD REGARDLESS OF THE MILEAGE CONSUMER'S VEHICLE HAD THE DEALER APPEARED NOT TO BE CONCERNED ABOUT SAFETY. UPDATED 6/18/18*JB

Air Bags
Filed Jun 20, 2016NV

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 05V254000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Structure › Body
Filed Jun 16, 2016107,000 milesKS

MY SIDE RUNNING BOARD BROKE AWAY FROM THE FRAME DUE TO THE SCREWS RUSTING OUT. SO I CRAWLED UNDERNEATH TO FASTEN THEM BACK IN PLACE. WHILE UNDERNEATH THE TRUCK I NOTICED A VERY DISTURBING AND SCARY SIGHT (SEE IMAGES ATTACHED). MY FRAME IS ALMOST MISSING IN ONE SECTION UNDERNEATH. SO I GOT ONLINE TO LOOK AND SEE IF THIS IS NORMAL, AND WHAT I FIND IS THAT THIS IS NOT NORMAL AND I'M NOT THE ONLY ONE WITH THIS ISSUE. TOYOTA KNOWS THAT THEY HAVE SUB STANDARD FRAMES UNDER THESE AND OTHER VEHICLES. THEY PUT OUT A CAMPAIGN TO REPLACE THE FRAMES ON 2000-20003 TRUCKS, AND ALSO INCLUDED A LIMITED CAMPAIGN TO CHECK ON THE FRAMES OF VEHICLES 2004-2006. THIS CAMPAIGN ENDED IN JULY OF 2015 I BOUGHT THE TRUCK IN JULY OF 2014, BUT WAS NEVER MAID AWARE OF THIS ISSUE. WHEN I CALLED TOYOTA TO SEE WHY THEY SAID NOT THERE PROBLEM. I SPOKE TO THREE DIFFERENT PEOPLE WITH THE COMPLAINTS DEPARTMENT I SPOKE WITH ONE WHO I DID NOT CATCH THERE NAME ON 6/14/2016 FROM 9:18AM-9:49AM WHERE I WAS MERELY TOLD THEY DON'T CARE THAT THERE'S AN ISSUE ALL THEY ARE LEGALLY OBLIGATED TO DO IS CHECK AND HONOR THERE CURRENT RECALL PROGRAMS. THE NEXT LADY I TALKED TOO WHO'S NAME WAS AUTUMN ON 6/15/2016 FROM 12:36-12:42 TOLD ME THE EXACT SAME THINGS. FINALLY THE LAST ONE I WILL SPEAK TOO BECAUSE I'M FALLING ON DEAF EARS IS CHRISTINE AT 2:54PM 6/16/2016 WHO I WAS TOLD WAS A SUPERVISOR IN THE COMPLAINTS DEPARTMENT. TOLD ME THE EXACT SAME THINGS. WHEN I ASKED WHY THEY ARE NOT DOING ANYTHING WITH THESE FRAMES WHEN THEY KNOW

Air Bags
Filed Jun 1, 2016TX

TAKATA RECALL : TOYOTA AND TOYOTA DEALERSHIP IN NASSAU BAHAMAS REFUSE TO BE RESPONSIBLE FOR TRANSPORTING THE VEHICLE FROM THE ISLAND OF ELEUTHERA BAHAMAS TO THE ISLAND OF NASSAU AND THEN RETURNING THE VEHICLE. WE LIVE IN THE BAHAMAS AND THERE IS NO DEALERSHIP ON THE ISLAND OF ELEUTHERA, WE DO NOT WANT TO DRIVE THE VEHICLE AND ACCORDING TO THE RECALL NOTICE "IF YOU ARE UNCOMFORTABLE DRIVING THE VEHICLE TO THE DEALERSHIP, PLEASE CONTACT YOUR AUTHORIZED TOYOTA DEALER WHO WILL ARRANGE FOR VEHICLE PICKUP." BOTH TOYOTA AND THE TOYOTA DEALERSHIP ARE REFUSING TO DO THE PICKUP.

Structure › Body
Filed May 27, 2016NC

MY 2004 TUNDRA WAS PARKED IN MY DRIVEWAY AND I NOTICED ON LEFT SIDE BACK AND FRONT WHEN IT RAINED BIG RUST SPOTS APPEARED ON MY CEMENT.

Air Bags
Filed May 24, 2016NM

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Unknown or Other
Filed May 18, 2016CA

TOYOTA SENDS RECALL LETTERS TO MY OLD ADDRESS AND BLAMES YOU FOR THE ERROR. THEY HAVE THE CORRECT ADDRESS ON FILE BUT DON'T KNOW HOW TO FIX THE PROBLEM ONLY PASS THE BUCK.

Power Train
Filed May 17, 201617,985 milesMD

I TOOK MY 2004 TOYOTA TUNDRA TO A LOCAL SERVICE CENTER BECAUSE I THOUGHT IT NEEDED SHOCK ABSORBERS. ONCE ON THE LIFT WE FOUND THE ENTIRE REAR SECTION WAS COMPLETELY RUSTED OUT WITH SEVERAL MAJOR PARTS JUST HANGING FROM THE FRAME. TOYOTA CLAIMS THEY SENT RECALLS IN 2015 HOWEVER I DID NOT GET THEM. I DID RECEIVE A VERY RECENT RECALL FOR AN AIR BAG AND FRONT COIL SPRINGS, WITHIN A WEEK THE TRUCK WAS TAKEN IN FOR THE RECALL. AT NO TIME WAS I INFORMED OF THE DANGEROUS ISSUE OF THE REAR SUSPENSION. I CALLED TOYOTA TO DISCUSS THE MATTER AND WAS TOLD THEY WOULD NOT DO ANYTHING TO CORRECT THE PROBLEMS. I AM VERY LUCKY I DID NOT HAVE AN ACCIDENT BECAUSE THE REAR COMPONENTS COULD HAVE FAILED AT ANY TIME WHILE I WAS DRIVING. TOYOTA WILL NOT ACCEPT ANY RESPONSIBILITY AND THEY WERE QUITE RUDE WHEN WE SPOKE. PLEASE INFORM ME OF ANY RECOURSE I MAY HAVE, THE COST TO REPAIR MY TRUCK IS IN EXCESS OF $4,000. I AM RETIRED WITH A LIMITED INCOME AND DEPEND ON MY TRUCK TO PICKUP FARM SUPPLIES AT MY HOME. I LIVE IN MD AND RELY ON THE TRUCK WHEN IT SNOWS OR THE ROADS ARE ICY. TOYOTA CLEARLY HAS A PAST OF NOT TAKING RESPONSIBILITY, THEY KNEW OR SHOULD HAVE KNOWN THE QUALITY OF THE METAL MATERIALS WERE INFERIOR. THEY WAITED 11 YEARS BEFORE THEY RECALLED SOME OF THEIR TRUCKS. I DO NOT WISH TO BE RUDE HOWEVER, I FIRMLY BELIEVE TOYOTA HAS NO REGARD FOR THE QUALITY OF THEIR PRODUCT OR THE PROBLEMS ASSOCIATED WITH THEIR POOR ENGINEERING. IT IS MY HOPE YOU CAN HELP ME WITH THIS MATTER OR DIRECT ME TO SOMEONE

Air Bags
Filed May 5, 2016TX

TAKATA RECALL I CALLED IN TO MY LOCAL TOYOTA DEALERSHIP ABOUT HAVING THE DEFECTIVE AIRBAG REPLACED AND IT HAS BEEN 3 WEEKS SINCE WE CALLED IN. THEY STILL HAVE YET TO CALL US BACK TO INFORM US THAT OUR PARTS HAVE COME AND WHEN WE CALL THEY JUST TELL US THAT THEY HAVE NOT RECEIVED THE PARTS FOR THE FIX. WORRIED ABOUT MY PASSENGERS SAFETY AND I HAVE NOT OTHER WAY OF TRANSPORTATION TO WAIT ANY LONGER FOR IT TO BE FIXED.

Air Bags
Filed Apr 28, 2016SC

TAKATA RECALL I HAVE TRIED SINCE AUG. 2015 TO GET MY HUSBAND'S TRUCK TO A DEALER TO HAVE THE AIRBAG REPLACED. EVERY TIME I CALL TO MAKE AN APPT. I AM TOLD THEY DON'T HAVE THE REPLACEMENTS IN AND WILL PUT HIS NAME ON A CALL LIST. I HAVE YET TO RECEIVE A CALL. I CALL ABOUT EVERY COUPLE WEEKS. I KEEP GETTING LETTERS AND POST CARDS ASKING ME TO GET THIS FIXED, BUT IF TOYOTA ISN'T SENDING THE REPLACEMENT BAGS HOW CAN I GET THIS DONE. TRIED OF WAITING!!

Air Bags
Filed Apr 22, 2016CO

FRONT PASSENGER AIRBAG INFLATOR MODULE CONTACTED "AUTOMATION TOYOTA SCION ARAPAHOE", 10531 EAST ARAPAHOE ROAD, CENTENNIAL, CO 80112, SERVICE DEPARTMENT (303) 792-1131. MULTIPLE TIMES (FIRST TIME IN DECEMBER 2015, LAST TIME IN FEBRUARY 15, 2016 TO SCHEDULE THE RECALL SERVICE (FRONT PASSENGER AIRBAG INFLATOR MODULE REPLACEMENT). ALWAYS PROMISED TO ORDER PARTS FOR ME AND CALL ME WITHIN 2 WEEKS. NEVER HAVE HEARD BACK FROM THEM, TOTALLY IGNORED. TODAY IS APRIL 22, 2016, DRIVING HIGHLY UNSAFE VEHICLE.......UPDATED 05-12-16 *BF

Structure › Body
Filed Apr 11, 201685,000 milesPA

FRAME RECALL- MY 2004 TUNDRA WAS RECALLED FOR THE FRAME RUSTING OUT. TOYOTA DEEMED THAT A NEW FRAME WAS NOT NEEDED AND DID THE CRC TREATMENT WHICH IS ABSOLUTE JUNK AND ONLY CAUSES THE FRAME TO RUST EVEN WORSE. I WANT A NEW FRAME INSTALLED BY TOYATA AND ANY OTHER RUSTY PART- ALL SHOULD BE REPLACED FREE OF CHARGE

Structure › Body
Filed Apr 7, 2016150,000 milesME

11/2014 I BROUGHT MY VEHICLE TO TOYOTA DEALERSHIP FOR THE FRAME RECALL. IT WAS INSPECTED AND RETURNED TO ME WITH A SUMMARY THAT ALL WAS WELL AND THE FRAME WAS IN VERY GOOD CONDITION. 6 MONTHS LATER I HAD IT BACK INTO THE DEALERSHIP FOR SOME REPAIRS TO BRAKES AND INSPECTION STICKER. NOTHING WAS MENTIONED ABOUT THE FRAME CONDITION AT THAT TIME. 1 WEEK LATER, I WAS TRAVELING WITH MY FAMILY IN THE VEHICLE WHEN THE FRONT GAS TANK STRAP SNAPPED, WHILE WE WERE ENTERING THE HIGHWAY. I WAS ABLE TO STOP VEHICLE BEFORE ANY DISASTER OCCURRED. I SECURED THE TANK AND RETURNED MY TRUCK HOME. I DID NOT PURSUE ANY ACTION AT THE TIME BECAUSE OF DISTRESS AND ANGER OVER THE INCIDENT. I BROUGHT TRUCK TO DEALERSHIP THAT PERFORMED THE RECALL ON BEHALF OF TOYOTA CORP. THE DEALERSHIP INSPECTED THE FRAME AND IMMEDIATELY ADMITTED TO FACT THAT THE RECALL WORK WAS NOT PERFORMED CORRECTLY. THE ETCHANT WAS NOT PROPERLY REMOVED AND THE FRAME WAS RECOATED. THE GAS TANK STRAPS WERE ALSO COMPROMISED BY THE ETCHANT. 6 MONTHS AFTER THE RECALL WORK WAS PERFORMED THE TANK STRAP SNAPPED. I HAVE OPENED A CASE # WITH TOYOTA, BUT THEY INFORMED ME THAT IT WAS NOT THERE FAULT AND THEY WERE NOT GOING TO HELP ME. THE DEALERSHIP MENTIONED THAT THEY WOULD RE-STRIP AND RE-COAT A SECOND TIME, BUT I WANT COMPENSATION FOR THE DAMAGE THAT OCCURRED. THE DEALERSHIP IS SAYING THEY WILL NOT DO ANYTHING BECAUSE ITS TOYOTA THAT NEEDS TO DEAL WITH AND TOYOTA IS SAYING ITS THE DEALERSHIP.

Structure › Body
Filed Apr 6, 2016140,000 milesMI

2004 TOYOTA TUNDRA HAS SIGNIFICANT FRAME RUST. TOOK TO DEALER THEY SPRAYED IT WITH AN UNDER COATING WHICH WITHIN 1 YEAR ALL FELL OFF DUE TO RUST UNDERNEATH THE COATING. THE TOYOTA DEALER THEN RE SPRAYED AND NOW ITS FALLING OFF AFTER THE VEHICLE SAY IN A GARAGE WITHOUT BEING DRIVEN. ALSO THE REAR AXEL HOUSING RUST STRAIGHT THROUGH AND NOW DOESN'T OLD ANY FLUID. I FILED A CASE WITH TOYOTA AND THEY SAID THEY COMPLETED THERE PART OF THE RECALL. WHICH WAS APPARENTLY PAINT OVER THE RUST.

Unknown or Other
Filed Mar 28, 2016146,000 milesOH

UPON INSPECTION OF TRUCK FOR OIL LEAK, FOUND THAT RIGHT SIDE FRAME RAIL WAS SEVERLY RUSTED/ROTTED NEAR WHERE THE SWAY BAR MOUNT IS ATTACHED TO THE FRAME. BRACKET FOR SWAY BAR HAS SEPARATED FROM FRAME, AND MULTIPLE HOLES (FROM CORROSION) EXIST ON THE BOTTOM OF THE FRAME RAILS. I TOOK TRUCK TO DEALER WHO INFORMED ME THAT THE "LIMITED SERVICE CAMPAIGN" EXPIRED JULY 31, 2015, AND THAT MY TRUCK WAS COVERED, BUT THE PREVIOUS OWNER NEVER TOOK IT IN FOR INSPECTION. CALLED TOYOTA CORPORATE CUSTOMER SERVICE AND WAS ESCALATED TO SPECIALIZED CASE MANAGER. I GAVE THEM THE HISTORY OF THE TRUCK, THAT I BOUGHT IT IN OCTOBER 2015, AND THAT IT WAS DEALER SERVCIED IN 2013 AND 2014 - BUT THE DEALER NEVER CHECKED THE FRAME.TOYOTA HAS DENIED THE CLAIM SAYING THEY WILL TAKE NO FURTHER ACTION - EVEN THOUGH THIS IS A KNOWN ISSUE, AND NOW A SAFETY CONCERN.

Structure › Body
Filed Mar 22, 2016108,000 milesVT

I TOOK MY 2004 TOYOTA TUNDRA TO A TOYOTA DEALER IN VERMONT DUE TO THE FRAME RECALL LETTER FROM TOYOTA WHERE THE FRAME WOULD BE CHECKED AND EITHER REPLACED OR UNDERCOATED. THE TOYOTA DEALER DETERMINED IT ONLY NEEDED TO BE UNDERCOATED. THE TRUCK WAS UNDERCOATED ON JUNE 25TH 2015. I JUST HAD MY TRUCK LOOKED AT BY AN INDEPENDENT GARAGE DUE TO A FRONT END ISSUE AND THEY ASKED ME TO COME LOOK AT THE TRUCK ON THE LIFT AND THEY SHOWED ME WHERE ON THE REAR PART OF THE FRAME IT WAS SEPARATING. HOW CAN THIS BE POSSIBLE? THAT APPROXIMATELY 9 MONTHS AFTER THE FRAME WAS DIAGNOSED BY A TOYOTA DEALER TO ONLY NEED AN UNDERCOATING THAT MY TRUCK FRAME IS NOW SEPARATING AND WILL LIKELY NOT HOLD UP FOR ANOTHER YEAR PER THE MECHANIC AT THE GARAGE.

Wheels › Rim
Filed Feb 3, 201694,000 milesWI

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH 17 INCH RIMS, WHICH WOULD BECOME PITTED AND DAMAGED FROM SALT ON THE ROADS. AS A RESULT, AIR LEAKED FROM THE TIRES. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON ALL FOUR WHEELS. THE CAUSE OF THE FAILURE WAS DIAGNOSED AND REPAIRED BY AN INDEPENDENT MECHANIC BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000. UPDATED 04/20/16*LJ THE CONSUMER STATED THE RIMS LEAKED AIR, ESPECIALLY IN COLD WEATHER. UPDATED 10/17/16.*JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Toyota Tundra → · Every Tundra year → · How the figures are calculated →