Page 3 of 8 · complaints 101–150 of 399

2003 Toyota Tundra complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Unknown or Other
Filed Aug 6, 2018118,253 milesMA

VEHICLE WAS ON RECALL FOR RUSTED FRAME, TWO DIFFERENT OCCASIONS, FOR 2000-2004 AND 2007 MODELS. WE BROUGHT TRUCK IN, THEY SAID IT WASNT BAD ENOUGH FOR A NEW FRAME, AND DID THE COATING. WE GOT HOME AND SAW THAT THE COATING DIDN'T COVER ALL IT SHOULD HAVE. WE BROUGHT IT BACK A SECOND TIME. APPARENTLY IT WASN'T DONE PROPERLY AS A STABILIZER BAR IS RUSTED CLEAN THROUGH AND IS HANGING ON BY A THREAD. WE BOUGHT THE TRUCK USED AT A DEALERSHIP. WHAT RECOURSE DO WE HAVE? CAN WE GET THEM TO REPLACE THE FRAME NOW? THEY HAD IT IN THEIR HANDS TWICE AND DIDN'T COAT IT WELL ENOUGH TO KEEP IT SAFE. NOW I NEED A NEW FRAME. OTHERWISE THE TRUCK IS IN GREAT CONDITION, AND WE MAINTAIN IT AND CARE FOR IT PROPERLY.

Suspension
Filed Jul 3, 2018190,012 milesVA

VEHICLE FAILED STATE INSPECTION DUE TO EXCESSIVE RUST OF THE FRAME.

Air Bags
Filed Jun 12, 2018CA

TAKATA RECALL AIR BAGS LIGHTS IS ON, THE PASSAGER SIDE. I TOOK TO THE SHOP TO FIX, A MONTHS LATER CAME BACK AGAIN THE LIGHTS.

Structure › Frame and Members › Underbody Shields
Filed May 23, 201878,000 milesGA

TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. UPON INSPECTION OF THE VEHICLE BY AN INDEPENDENT MECHANIC, THE CONTACT WAS MADE AWARE OF SEVERE FRAME CORROSION. THE DEALER (COBB COUNTY TOYOTA, 2111 BARRETT LAKES BLVD, KENNESAW, GA) WAS CONTACTED AND CONFIRMED THE CORROSION; HOWEVER, THEY REFUSED TO PERFORM THE REMEDY PER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE) BECAUSE THE VEHICLE WAS PREVIOUSLY SERVICED PER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VEHICLE HAD ALREADY BEEN REPAIRED PER THE RECALL. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS NOT PROVIDED.

Structure › Body
Filed May 23, 2018165,000 milesIL

FRAME RUSTED TO THE POINT OF BEING NON-REPAIRABLE AND UNSAFE TO DRIVE.

Unknown or Other
Filed May 15, 2018154,000 milesCT

STEERING COLUMN SHIFT BRACKET BROKE IN 3 PLACES WHEN TRYING TO SHIFT FROM PARK TO DRIVE, MAKING SHIFTING IMPOSSIBLE. SEE PICTURES FROM 2 OF 3 FRACTURE LOCATIONS, 3RD FRACTURE IS AT AN ATTACHMENT SCREW (NOT SHOWN). THIS IS CAUSE BY AN UNDERDESIGNED PART MADE OF INFERIOR CAST ALUMINUM. THERE ARE THOUSANDS OF REPORTS OF THIS PROBLEM ON TUNDRAS AND OTHER TOYOTA MODELS WITH SAME DEFECTIVE BRACKET. THIS DANGEROUS DEFECT MUST BE RECALLED AND FIXED BY TOYOTA WITH A REDESIGNED PART.

Structure › Body
Filed May 2, 2018144,069 milesPA

A FEW YEARS AGO MY TRUCK WAS RECALLED FOR RUST OF THE FRAME. I TOOK IT TO THE DEALER AND THEY DECIDED IT WAS FINE AND SPRAY COATED THE BOTTOM OF THE TRUCK AS A REMEDY FOR THE RECALL WORK, WHERE OTHER TRUCKS WERE GIVEN NEW FRAMES. IN MY STATE INSPECTION THIS MONTH I WAS ADVISED THAT THERE WAS SUBSTANTIAL RUST PROBLEMS (HOLES) ON THE FRAME IN THE FRONT UPPER PART OF THE FRAME, JUST 10,000 MILES SINCE THE RECALL REMEDY WAS DONE. THE DEALER TELLS ME THEY CAN DO NOTHING, IT IS A TOYOTA PROBLEM, TOYOTA TELLS ME IT IS A DEALER ISSUE SINCE THEY ALREADY "REPAIRED" THE VEHICLE UNDER THE RECALL. THE WORK THEY PERFORMED UNDER THE RECALL WAS NOT SUFFICIENT TO MAKE THEIR TRUCKS SAFE, AND I BELIEVE ANOTHER RECALL MUST BE DONE AND THE FRAMES NEED TO BE REPLACED AS THIS IS AN UNSAFE SITUATION BOTH TO MYSELF AND OTHERS ON THE ROAD.

Structure
Filed Apr 4, 2018MA

2003 TOYOTA TUNDRA. CONSUMER WRITES IN REGARDS TO RUST HOLES NEAR FRONT SWAY BAR AND LEFT REAR AT SHOCK MOUNT. *LD THE CONSUMER STATED THE VEHICLE WAS INSPECTED FOR RUST HOLES MULTIPLE TIME NONE WERE FOUND, BUT THE VEHICLE WAS PREVIOUSLY TREATED FOR FRAME RUSTING.*JS

Structure › Body
Filed Apr 3, 2018295,000 milesNJ

TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. WHILE THE VEHICLE WAS UNDERGOING RECALL REPAIRS FOR NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) AT GALAXY TOYOTA (750 NJ 30, EATONTOWN, NJ 07724), THE TECHNICIAN DIAGNOSED THAT THE FRONT OF THE FRAME WAS COMPLETELY RUSTED. THE TECHNICIAN STATED THAT THE FAILURE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS INSTRUCTED TO SIGN A WAVER, NOTING THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 295,000.

Structure › Body
Filed Feb 22, 201870,833 milesMA

TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. THE CONTACT RECEIVED A "BXD" RECALL IN 2014 FOR SEVERE FRAME CORROSION INSPECTION. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE VEHICLE WAS TAKEN TO THE HARR TOYOTA DEALER, LOCATED AT 100 GOLD STAR BLVD, WORCESTER MA 01606, WHERE THE TECHNICIAN INSPECTED THE VEHICLE AND SPRAYED A RUST RESISTANT COMPOUND ON THE FRAME. THE CONTACT STATED THAT THE SPRAY STARTED TO FLAKE OFF WITHIN A SHORT TIME. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TECHNICIAN STATED THAT THE FLAKING WAS NORMAL AND TOOK PICTURES OF THE FAILURE. THE CONTACT CALLED NOXUDOL,THE SPRAY MANUFACTURER, AT (301)-972-0860 AND WAS INFORMED THAT THE FLAKING WAS NOT NORMAL. THE VEHICLE WAS TAKEN TO WESTBORO TOYOTA, LOCATED AT 271 TURNPIKE RD, WESTBOROUGH, MA, 01581, WHERE THE TECHNICIAN PERFORMED A THOROUGH INSPECTION OF THE UNDERCARRIAGE AND FOUND HOLES AND RUST IN THE FRONT PASSENGER SIDE AND REAR DRIVER SIDE OF THE FRAME. THE MANUFACTURER (TOYOTA) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,833. *TT *TR

Structure › Body
Filed Feb 15, 2018138,000 milesME

TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. WHILE DRIVING 2 MPH, THE SPARE TIRE FELL FROM UNDER THE VEHICLE. THE CONTACT NOTICED THAT THE SPARE TIRE RETAINING PLATE WAS RUSTED AND CORRODED, BUT NO OTHER RUST WAS NOTICED ON THE UNDERCARRIAGE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE LOCAL DEALER (LEE TOYOTA, 115 MAIN ST, TOPSHAM, ME 04086, (207) 729-3358) WAS CONTACTED ABOUT THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THERE WERE NO OPEN RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000. THE VIN WAS NOT AVAILABLE.

Seat Belts
Filed Jan 28, 2018200,000 milesIA

MANUFACTURER RECALL ORDER OSV254 OR SUMMARY 70A

Air Bags
Filed Jan 18, 2018GA

TAKATA RECALL

Structure › Body
Filed Jan 8, 2018137,430 milesVA

TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. WHILE UNDERGOING ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT THE FRAME WAS SEVERELY RUSTED AND THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS TAKEN TO PEARSON TOYOTA (12978 JEFFERSON AVE, NEWPORT NEWS, VA 23608, (757) 874-6000) WHERE IT WAS DIAGNOSED THAT THE FRAME WAS IN POOR CONDITION AND THE VEHICLE WAS UNSAFE TO DRIVE. THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED IN 2012 PER A MANUFACTURER RECALL FOR FRAME RUST IN WHICH AN ANTI-CORROSIVE AGENT WAS SPRAYED ONTO THE FRAME. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 137,430. *BF THE CONSUMER REQUESTED AN UPDATE. *JS *TR

Air Bags
Filed Dec 26, 2017CA

TAKATA RECALL. I RECEIVED A PAPER IN THE MAIL STATING TO FILE A PPIC PROOF OF CLAIM BECAUSE I HAD BEEN IDENTIFIED AS A CURRENT REGISTERED OWNER OF A VEHICLE WITH A TAKATA -MANUFACTURED AIRBAG INFLATORS CONTAINING PSAN. DESPITE NOT HAVING SUFFERED ANY INJURY, LOSS, OR DEATH IT WAS RECOMMENDED THAT I FILE THIS CLAIM.

Structure › Body
Filed Dec 20, 2017108,000 milesVA

ENTIRE FRAME HAS SEVERE RUST DESPITE ANTI-RUST/CORROSION INHIBITOR APPLIED IN 2010-2012. SMALL HOLES ARE NOW PRESENT IN FRAME AND THE VEHICLE ONLY HAS 108K MILES. RECENTLY, THE POWER STEERING RACK AND PINION HAD TO BE REPLACED, AS IT RUSTED OUT. THE TECHNICIAN NOTICED RUST ON OTHER SUSPENSION COMPONENTS, INDICATING THAT RUST HAD MADE THE SYSTEM WEAK AND BRITTLE. COPIOUS AMOUNTS OF CORROSION INHIBITOR HAS NOW MADE IT ALMOST IMPOSSIBLE TO OBTAIN A CORRECT ALIGNMENT. THE RUSTED FRAME WILL SOON, IF NOT ALREADY, DIMINISH THE VEHICLE'S SAFETY. TOYOTA INSTITUTED A FRAME RECALL CIRCA 2010 FOR JUST THIS ISSUE. SOMEHOW THIS VIN WAS OMITTED. THE CORROSION INHIBITOR HAS PROVED INEFFECTIVE. I AM REQUESTING THAT NHTSA DEMAND TOYOTA INSTITUTE ANOTHER RECALL FOR THE EXCLUDED VINS. THESE OMITTED TUNDRAS, IN THEIR CURRENT POOR FRAME CONDITION, PRESENT A HAZARD TO DRIVERS AND OTHER MOTORISTS AND MUST BE REPAIRED.

Structure › Body
Filed Dec 18, 2017WI

I RECENTLY PURCHASED MY VEHICLE FROM A AUTO DEALER AND A FEW MONTHS AFTER THE PURCHASE I NOTICED THE FRAME WAS ROTTED. I TOOK IT BACK TO THE DEALER AND THEY WOULD NOT REPLACE THE PARTS. I WENT TO TOYOTA WHO STATES THAT THEY WILL NOT DO ANYTHING EITHER MY TRUCK IS NOT SAFE TO DRIVE ON ANY ROAD FOR MYSELF OR OTHER DRIVERS.

Air Bags
Filed Nov 6, 2017CA

TAKATA RECALL ON PROPOSED AIRBAG INFLATOR. AIRBAG LIGHT IS ON

Air Bags
Filed Nov 2, 201730,000 milesHI

"TAKATA RECALL"

Air Bags
Filed Oct 30, 201773,880 milesAL

AIRBAG LIGHT IS ON INSTRUMENT PANEL. PER TOYOTA DEALER SERVICE DEPT,DRIVERS SIDE AIRBAG NEEDS TO BE REPLACED.

Air Bags
Filed Oct 29, 2017MA

TAKATA RECALL-DATE FOR "WHEN DID THIS HAPPEN?" IS APPROX. DATE VEHICLE WAS MANUFACTURED (ACCORDING TO STICKER ON DRIVER'S DOOR)

Air Bags
Filed Oct 27, 2017GA

MY AIRBAG LIGHT ON AND I WENT TO DEALER THEY SAID IS BEEN REPLACE BEFORE I BOUGHT THE CAR AND THEY I WENT TO MY MECHANIC THEY BEEN REPLACE SOME NEW PART RELATED TO THE AIRBAG IS BEEN OK FOR ONE MONTH NOW THE LIGHTS ON AGAIN.

Air Bags
Filed Oct 24, 201760 milesTX

TAKANA RECALL // AND TOYOTA RECALL

Structure › Body
Filed Oct 20, 2017169,730 milesWI

PURCHASED MY 2003 TOYOTA TUNDRA IN MAY 2016, SHORTLY AFTER I PURCHASED IT I NOTICED THAT THE FRAME WAS ROTTING IN THE FRONT ON BOTH SIDES, I CONTACTED THE DEALER I BOUGHT IT FROM CRAZY JIMS IN MILWAUKEE WHICH WAS ABSOLUTELY NO HELP. HE APPLIED A UNDERCOAT BUT DIDN'T DO A VERY GOOD JOB AS IT HAS ALREADY WORN OFF. I THEN CONTACTED TOYOTA THINKING THEY WOULD DO SOMETHING THEY OPENED A CLAIM NUMBER WHICH RESULTED IN ABSOLUTELY NOTHING BEING DONE. I AM APPALLED THAT TOYOTA WILL NOT STAND BEHIND THEIR PRODUCT, I KNOW THAT THE TRUCK IS NOT NEW BUT TOYOTA IS KNOWN FOR THE QUALITY AND DURABILITY OF THEIR VEHICLES. I HAVE SPOKEN TO SEVERAL MECHANICS AND MANY OF MY FRIENDS AND FAMILY AND THEY CANNOT BELIEVE THAT THE TOYOTA MANUFACTURER WOULD ALLOW A UNSAFE VEHICLE TO BE DRIVEN ON THE ROADS AND HIGHWAYS. I DRIVE MYSELF AND MY CHILDREN IN THIS VEHICLE AND I FEEL THIS SHOULD BE COVERED BY THE DEALER IT IS UNSAFE TO DRIVE BUT UNFORTUNATELY I HAVE NO OTHER VEHICLE TO DRIVE IN AND NO FUNDS TO PURCHASE A NEW ONE AS I AM STILL PAYING THE LOAN ON THIS ONE. PLEASE HELP ME.

Air Bags
Filed Oct 20, 201765,000 milesMD

TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. THE CONTACT STATED THAT THE PASSENGER SIDE OF THE DASHBOARD'S AIR BAG COVER MELTED AND WAS STICKY TO THE TOUCH. THE CONTACT STATED THAT, IN THE PAST, THERE WAS AN UNIDENTIFIABLE ODOR COMING FROM THAT AREA. THE VEHICLE WAS TAKEN TO DARCARS TOYOTA FREDERICK (5293 BUCKEYSTOWN PIKE, FREDERICK, MD 21704 (301) 696-6300). BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER TOOK PICTURES AND SENT THEM TO A LOCAL TOYOTA REPRESENTATIVE FOR DARCARS. THE CONTACT MENTIONED HE WAS AFRAID TO DRIVE THE VEHICLE DUE TO SUN GLARE AND WAS UNSURE IF THE PASSENGER SIDE AIR BAG WAS SAFE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

Air Bags
Filed Oct 19, 2017FL

TAKATA RECALL

Air Bags
Filed Oct 19, 2017147,000 milesFL

THE RED LIGHT ON OUR PASSENGER SIDE IS ON AND HAS BEEN ON

Air Bags
Filed Oct 12, 2017141,000 milesCT

SPIRAL CABLE, ALSO CALLED CLOCKSPRING, FAILED, IDENTICAL TO OTHER TOYOTA SPIRAL CABLE FAILURES ON OTHER MODELS THAT WERE RECALLED. ANOTHER RECALL NEEDS TO BE ISSUED THAT CORRECTS THIS DANGEROUS PROBLEM (IT DISABLES THE DRIVER AIRBAG AND HORN) FOR AFFECTED TUNDRA MODELS.

Structure › Body
Filed Oct 10, 2017MD

EXCESSIVE RUSTING OF FRAME ON 2003 TUNDRA, CAR WAS TAKEN MULTIPLE TIMES TO DEALERSHIP, ISSUE WAS NOT FIXED AT ALL....I HAVE CONTACTED TOYOTA BUT HAVE GOTTEN THE RUN AROUND. PLEASE ADVISE.

Structure › Body
Filed Oct 4, 2017135,000 milesWI

TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. WHILE DRIVING UNKNOWN SPEEDS. THE VEHICLE BEGAN TO SWAY. ADDITIONALLY, THE FRAME WAS RUSTED AND CHUNKS OF THE FRAME WAS DETACHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 1710030430. NO FURTHER ASSISTANCE WAS OFFERED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 135,000. *BF CONSUMER STATED CALLED TOYOTA DIRECTLY TO INFORM THEM OF ISSUE OF FRAME BEING CRACKED IN SEVERAL PLACES. THIS WAS DETECTED NY MY MECHANIC WHO IS CERTIFIED AND HAS HIS OWN REPAIR FACILITY. HE INDICATED FRAME WILL NOT LAST ANOTHER YEAR. TOYOTA DENIED CONSUMER ANY CLAIM DUE TO A RE-CALL WHICH THE CONSUMER WAS NEVER NOTIFIED. VIN IS INVALID UPDATED 7/25/18*JB

Air Bags
Filed Aug 28, 2017115,000 milesCA

TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. THE CONTACT STATED THAT THE AIR BAG COMPARTMENT ON THE DRIVER'S SIDE MADE A CLUNKING/RATTLING NOISE. WHEN THE CONTACT PLACED HER HAND ON THE CENTER OF THE STEERING WHEEL, SHE FELT A HEAVY OBJECT SHIFTING AROUND INSIDE. THE CONTACT CALLED TOYOTA OF THE DESERT (LOCATED AT 68105 KYLE ROAD, CATHEDRIAL CITY, CALIFORNIA 92234; 760-328-0871) AND WAS INFORMED THAT THERE WAS NO DRIVER SIDE RECALL ON THE VEHICLE FOR THE AIR BAG NOR WAS THERE WARRANTY COVERAGE; THEREFORE, THE VEHICLE WOULD NOT BE REPAIRED FOR FREE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 1708252544. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Air Bags
Filed Aug 25, 2017100,000 milesCA

AIRBAG LIGHT CAME ON WENT TO TOYOTA IN NATIONAL CITY CA PAID ALOT OF MONEY INCLUDING A NEW BATTERY ,WITCH I GOT FROM AAA AND STILL NO FIX

Structure › Body
Filed Aug 25, 2017150,000 milesVT

TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE FRAME WAS RUSTED FROM THE INSIDE OUT AND CONTAINED HOLES. THE CONTACT STATED THAT THE FRAME WAS UNDERCOATED FOR RUST AND CORROSION ON JULY 12, 2012. HERITAGE TOYOTA IN BURLINGTON, VERMONT DISCOVERED THE SEVERE FRAME RUST AND STATED THAT THE CONTACT WOULD HAVE TO PAY FOR A NEW FRAME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE FRAME WAS UNDERCOATED, WHICH IS WHAT THEY WERE REQUIRED TO DO. THE MANUFACTURER ALSO STATED THAT THE VEHICLE WAS OUT OF MILEAGE WARRANTY COVERAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. ...UPDATED 10/23/17 *BF *JS

Structure › Body
Filed Aug 7, 201787,000 milesMD

SPARE TIRE RETAINER FAILED DUE TO RUST AND TIRE FELL OFF WHILE THE VEHICLE WAS IN MOTION

Structure › Body
Filed Jul 21, 2017189,000 milesWV

THE FRAME IS RUSTING APART WILL NOT PASS STATE INSPECTION.

Steering
Filed Jul 11, 2017VA

THIS IS THE 2ND TIME WE HAVE HAD THIS PROBLEM WITH THE TRUCK SHUTTING DOWN. THE COMPANY SHOULD BE MADE TO GUARANTEE THERE WORK AND/IT SHOULD HAVE BEEN A MASSIVE RECALL ON THE IGNITION AND STEERING SYSTEM.

Air Bags
Filed Jul 9, 2017128,947 milesGA

THE SRS SYMBOL FOR PASSENGER AIR BAGS CAME ON IN MY TOYOTA TUNDRA ON 7/8/17, WHILE DRIVING DOWN THE ROAD

Air Bags
Filed Jul 5, 201770,000 milesTX

MY AIR BAG HAS NEVER WORKED EVEN AFTER I BROUGHT IT INTO THE DEALERSHIP 5 YEARS AGO

Steering
Filed Jul 5, 2017120,000 milesMD

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). I HAD THE FRAME INSPECTION RECALL PERFORMED IN 2012 AND WAS TOLD THE FRAME IS OK SO THEY COATED THE FRAME WITH UNDER COATING. A FEW MONTHS LATER I WAS DRIVING TO WORK AND HIT A JOINT ON THE HIGHWAY AND ENDED UP IN THE NEXT LANE. AS I AM IN THE BUSINESS I PUT THE VEHICLE IN THE AIR THAT EVENING AND FOUND THE STEERING RACK MOUNT WAS DETACHED FROM THE FRAME DUE TO RUST. I THEN SPOKE TO TOYOTA CUSTOMER SERVICE AND EXPLAINED THE SITUATION AND I WAS TOLD TO BRING THE VEHICLE BACK IN AND THEY WOULD LOOK AT IT. I WAS TOLD AGAIN THE FRAME IS OK.. I DID EXPLAIN TO THE DEALER THAT I HAD TO WLD A STEEL PLATE TO THE FRAME SO THE VEHICLE WOULD BE SAFE TO DRIVE. THEY STILL SAID THE FRAME IS OK AND THEY WOULD RE SPRAY THE FRAME AS A GESTURE FOR THE INCONVENIENCE. I HAVE MADE NUMEROUS CALLS AND EMAILS TO TOYOTA SINCE THEN BECAUSE JUNE OF 2016 I FOUND RUST HOLES IN THE FRAME IN 2 DIFFERENT SPOTS.. THERE IS A RECALL TO REPLACE THE FRAME IF THERE ARE PERFORATIONS IN THE FRAME DURING THE INSPECTION. HOWEVER I HAVE BEEN TOLD SEVERAL TIMES THEY WILL NOT ASSIST ME ANY FURTHER ON THIS SITUATION. THANK YOU [XXX] [XXX] *DL

Air Bags
Filed Jun 16, 2017OR

I KNOW THERE WAS A RECALL ON THE AIRBAGS FOR THE PASSENGER SIDE A FEW YEARS AGO AND EVERYTIME I WOULD CALLED TO GET REPLACED AS PROMISED THEY DID NOT HAVE ANY AIRBAGS TO REPAIR AND CLAIM IT WASN'T THAT BIG OF A DEAL YOU JUST COULDN'T HAVE A PASSENGER IN YOUR CAR AND EVENTUALLY THEY MIGHT BE ABLE TO REPLACE THE FAULTY AIRBAG. I JUST LOOKED UP INFORMATION AGAIN ON MY TRUCK AND NOW IT'S NOT EVEN SHOWING THAT THERE WAS A RECALL BUT I DO HAVE DOCUMENTATION THAT THEY'RE ACTUALLY WAS SO I DON'T KNOW IF SINCE THEY DIDN'T HAVE THE PARTS TO REPLACE IT IT'S NOT A VALID RECALL OR WHY THEY DIDN'T HAVE TO COMPLY WITH THE RECALL BECAUSE I THINK IT'S FUNNY TO NOT ENFORCE RECALLS IF THEY ARE SUPPOSED TO. NOTHING HAPPENED BECAUSE I TURNED OFF THE PASSENGER AIRBAG SO I DON'T KNOW IF IT'S FAULTY OR WHAT BUT THEY REFUSE TO REPLACE IT IS MY POINT AND REASON FOR MY COMPLAINT I DON'T REMEMBER EXACTLY WHEN THE RECALL WAS BUT IT WAS ACTUALLY A FEW YEARS AGO I HAVE CALLED NUMEROUS TIMES TO TOYOTA AND ALWAYS BEEN TOLD THEY DON'T HAVE PARTS YET I THINK THAT IT NEEDS TO BE REINVESTIGATED

Structure › Frame and Members › Underbody Shields
Filed May 18, 201789,200 milesNC

TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. WHILE DRIVING 60 MPH, THE SPARE TIRE DETACHED FROM THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND FOUND SEVERE CORROSION AROUND THE CROSS MEMBER. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE RECALL HAD EXPIRED. THE FAILURE MILEAGE WAS 89,200. UPDATED 06/21/17*LJ *JS

Structure › Body
Filed Apr 26, 201798,564 milesMI

TRUCK HAS 98K MILES. BROUGHT IN 2003 NEW. TOOK GOOD CARE OF IT. HAD A RECALL ON FRAME CORROSION AND HAVE IT RECOATED IN 2011. TOOK THE TRUCK IN TO MECHANIC FOR NON FRAME RELATED ISSUE. THE TRUCK FRAME BROKE DEAD CENTER (BETWEEN THE TRUCK AND THE BED AREA) WHILE ON THE LIFT (THANKFULLY NO ONE GOT HURT). I CALLED TOYOTA AND THEY ARE TELLING ME THEY TOOK CARE OF MY TRUCK WITH THE RE-COAT. IT IS AT OWNERS EXPENSE TO FIX IT. THEY ARE NOT ADMITTING THEIR RECALL WAS NOT EFFECTIVE IN FIXING THE UNDERLYING ISSUE. THIS IS WELL KNOW FLAW IN THEIR DESIGN. EVEN THE LOCAL DEALERSHIP TOLD ME HE HAD COUPLE BROKE THE SAME WAY WHILE ON THEIR LIFT. I AM TOTALLY DISAPPOINTED WITH TOYOTA. I BROUGHT THE TRUCK FOR TOYOTA'S RELIABILITY, BUT I WAS WRONG. HAVING A TRUCK FRAME BROKE LESS THAN 100K MILES IS LIKE HAVING SOMEONE DIED AT AGE 25. TOTALLY UNACCEPTABLE.

Service Brakes
Filed Apr 4, 201779,140 milesNY

THIS IS THE SECOND TIME WITHIN THE LAST SEVERAL WEEKS WHERE I'VE HAD BRAKE-LINE FAILURE(ALSO REPORTED MY FIRST ONE HERE). MY VEHICLE WAS JUST RECENTLY REPAIRED UNDER WARRANTY AT THE DEALERSHIP I BOUGHT IT FROM FOR A CATASTROPHIC BRAKE-LINE FAILURE WHICH NEARLY RESULTED IN A MAJOR ACCIDENT. AFTER THE REPAIR TO THE EXPLODED LINES MY DEALER STATED HE INSPECTED THE REMAINING LINES UNDER THE TRUCK & SAID THEY ALL LOOKED GOOD & THERE SHOULDN'T BE ANYMORE PROBLEMS WITH THE LINES FAILING. THAT DIDN'T HAPPEN HOWEVER AS I JUST HAD ANOTHER LINE SPRING A SUDDEN LEAK WITHOUT ANY WARNING WHILE DRIVING TO WORK. MY VEHICLE IS NOW OFF ITS WARRANTY(ONLY BEEN 1500 MILES SINCE REPAIR-79,000 MILES ON IT NOW) SO I CANNOT SEND IT BACK TO THEM. IT WASN'T A SUDDEN, COMPLETE LOSS OF BRAKES THIS TIME BUT A GRADUAL SOFTENING OF THE BRAKE PEDAL WHEN TRYING TO STOP UNTIL ALL OF THE FLUID WAS GONE THEN I HAD NEXT TO NOTHING UPON ARRIVAL TO WORK. ANYHOW, I DID MAKE IT TO WORK & THEN PUT MORE FLUID IN IT TO GET IT HOME WHEN I GOT OFF SHIFT. UPON SEARCHING FOR THE LEAK I WAS SURPRISED TO NOTICE THAT THE LINES HAD BROKEN WHERE THERE WAS NO RUSTING INVOLVED, IT TURNS OUT THERE'S A MOUNTING BRACKET WHICH ONCE HAD A GROMMET IN IT THAT EITHER FELL OUT OR ROTTED AWAY CAUSING THE BRACKET TO CUT THROUGH THE LINES UNDER IT FROM METAL-TO-METAL CONTACT. THE LINES INVOLVED LOOKED AS THOUGH THEY'D BEEN CUT WITH A KNIFE AT THE LOCATION. THE DEALER NEVER WOULD'VE NOTICED THIS AS IT TOOK ME ALMOST 30 MINUTES TO FIND IT MYSEL

Suspension
Filed Feb 23, 201774,000 milesRI

TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. WHILE DRIVING 2 MPH AND MAKING A LEFT TURN, AN ABNORMAL NOISE WAS HEARD THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE UPPER CONTROL ARM WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. UPDATED 04/19/17 *LJ *CN

Air Bags
Filed Feb 20, 2017GA

TAKATA INFLATORS - I HAVEN'T HEARD BACK FROM YOU...... COMPLAINT # 10948526 SERVICEMAN WAS WORKING ON THE AIR BAG ON MY TRUCK AND SERVICE LIGHT WAS ON WHEN I LEFT THE DEALERSHIP. THIS ISN'T A WARRANTY PROBLEM, THE SERVICEMAN MADE A MISTAKE AND CAUSED THE AIR BAD BAG LIGHT COME ON.

Structure › BodyCrash
Filed Feb 6, 2017130,000 milesCA

DRIVING AND MADE A LEFT TURN WHEN THE RIGHT FRONT WHEEL WENT FLYING AND THE TRUCK STARTED SWIRVING IN CIRCLES. AND CAUSED A MAJOR DAMAGE IN WHICH THE DEALER DOESNT WANT TO RESPOND. *TR

Structure › Frame and Members
Filed Feb 2, 2017134,000 milesME

TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. THE CONTACT STATED THAT THE FRAME WAS FRACTURED. THE VEHICLE WAS TAKEN TO A CERTIFIED TOYOTA MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.

Air Bags
Filed Jan 30, 2017GA

TAKATA RECALL - I GOT THE RECALL AND WENT TO MY DEALER TO HAVE THEM CHECK IT, 4-01-14, (59,317MILES) GOT ANOTHER RECALL TO REPLACE THE INFLATOR AIR BAG PART (3-13-15). THE AIR BAG CHECK LIGHT CAME ON AFTER I LEFT THE DEALER (3-31-2015). I CAME BACK AND SHOWED THEM THE CHECK LIGHT ON FOR THE AIR BAG. THE SERVICEMAN COULDN'T FIND THE PROBLEM. I WAITED ABOUT AN HOUR AND HALF FOR THEM TO FIX THE CHECK LIGHT PROBLEM. THIS RECALL STARTED WHILE MY TRUCK WAS STILL WARRANTY. THE DEALER SAID I'M OUT OF WARRANTY BACK IN 3-31-15 WHEN I SHOWED THEM THE CHECK LIGHT AND I TOLD THEM IT HAPPENED WHEN THE SERVICEMAN REPLACED THE TAKATA INFLATOR. I'M NOT GOING TO PAY FOR ANY OF THIS, THEY PROBABLY JUST LEFT A WIRE OFF. I'VE BEEN DRIVING MY TRUCK SINCE THEN AND I'M AFRAID THE AIR BAG WILL EXPLODE ANYTIME OR WHEN I HIT A BUMP. I NEED A GOOD DEALER TO FIX IT AND PAY FOR A RENTAL CAR IF I NEED IT. I CONTACTED TOYOTA CUSTOMER AND THEY SAID, " ....OH, YOUR WERE OUT OF WARRANTY WHEN THEY INSTALLED IT..". ARE THESE PEOPLE STUPID OR WHAT????? *TR

Service Brakes
Filed Jan 29, 201775,000 milesNY

I WAS RECENTLY APPROACHING A RED-LIGHT ABOUT A MILE FROM WORK WHEN I UNEXPECTEDLY & SUDDENLY WAS UNABLE TO STOP THE TRUCK. I NEARLY COLLIDED WITH TRAFFIC IN MY LANE & HAD TO VEER INTO THE OPPOSING LANES TO AVOID A COLLISION. TURNS OUT MY BRAKE-LINES FAILED DUE TO EXCESSIVE RUST WHICH I'VE RECENTLY COME TO LEARN IS A PROBLEM ON THESE PARTICULAR TRUCKS. I'VE NEVER HAD THIS HAPPEN BEFORE EVEN WITH VEHICLES WITH WELL OVER 200K MILES ON THEM LET ALONE WELL-LESS THAN 80,000; EVEN FROM THE SAME MANUFACTURER. MY DEALER HAD TO RETRIEVE THE TRUCK FROM MY JOB(130-MILE ROUND TRIP) & HE EVEN STATED HE HASN'T SEEN BRAKE LINES FAIL LIKE THIS ONE DID & SPECULATED IT WAS DUE TO THEM SITTING NEAR THE FRAME WHERE ROAD-SALT & "[XXX]" COLLECTS WHICH CAUSES THEM TO PRE-MATURELY ROT OUT, POTENTIALLY(OBVIOUSLY) CAUSING THEM TO BURST. IT WAS REPAIRED UNDER ITS WARRANTY BUT THE NEAR-MISS I ENCOUNTERED WITH IT NEVER, IN MY OPINION, SHOULD'VE HAPPENED PARTICULARLY WITHOUT WARNING OR WITH THE PRESENT MILEAGE OF THE VEHICLE. THE BRAKE WARNING INDICATOR ON THE DASH DID WORK BUT ONLY AFTER ALL FLUID SHOT OUT OF IT & BRAKING WAS SUDDENLY NOT ENOUGH TO STOP IN TIME. I'VE CONTACTED THE MANUFACTURER(TOYOTA) ABOUT THIS & WAS RUN AROUND TO NO AVAIL. I FEEL THIS COULD BE A DISASTER WAITING TO HAPPEN AS THERE'S NO DOUBT STILL MANY OF THESE VEHICLES STILL ON THE ROADS. I HAVE NO PICTURES TO UPLOAD BUT MY DEALER CAN VERIFY THE REPAIRS DONE AFTER THIS HAPPENED. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR

Unknown or Other
Filed Jan 23, 2017MA

MY 2003 TUNDRA FRAME IN 2009 WAS DETERMINED TO BE IN OK CONDITION ,THAT IS A RESULT OF LOW MILES , THE FRAME IS NOW 6 YEARS OLD WITH VISIBLE RUST AS I MENTIONED TO MY FALMOUTH TOYOTA SERVICE CENTER ,WITH THAT I GOT A RUST PREVENTATIVE COMPOUND . THIS COMPOUND WAS TO STOP THE RUST , I WOULDN'T BE DOING THIS IF THAT WAS THE CASE , NOW JANUARY 2017 WITH JUST 98000 MILES AND COSMETICALLY A CLEAN TRUCK WITH MY EXPECTATIONS ONLY 1/3 USED , THE NEXT 200,000 MILES I EXPECTED TO PUT ON THIS TRUCK WILL NOT HAPPEN AS FALMOUTH TOYOTA SHOWS ME THE FRAME WORK AROUND THE GAS TANK BRACKETS IS READY TO FAIL ALONG WITH OTHER VISIBLE HOLES AND CRACKS IN OTHER PORTIONS OF THE FRAME , WHY AM I NOT PROTECTED ? IT'S A KNOWN FAILURE AND ALL FAMES SHOULD HAVE BEEN REPLACED NOT A SELECTED FEW , PLEASE I WANT RESULTS . I WAS SOLD ON TOYOTA WHEN THEY ADVERTISED A TRUCK OR CAR STOPPING ON A BRIDGE AND PHOTOGRAPHED THE ODOMETER AT 500,000 , MY GUESS IS THAT IS A THING OF THE PAST AS THEY MADE THERE BILLIONS OF.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Toyota Tundra → · Every Tundra year → · How the figures are calculated →