DEALER DISCOVERED RUST ALL OVER MY TOYOTA TUNDRA TRUCK. HE SAID HE HAS NEVER SEEN THAT. *TR
2002 Toyota Tundra complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
PARTS FAILURE DUE TO EXCESSIVE RUST...POWER STEERING RACK AND COUPLING ASSY. REAR AXLE HOUSING FAILURE DUE TO EXCESSIVE RUST . POWER STEERING LINES RUSTED OUT.2002 TUNDRA TRD...TOTAL REPAIR COST $3900.00 OVER 1 YEAR PERIOD. ---LAST REPAIR 11 SEP 2009...AL PAPER WORK ON FILE AT NASSIEF FORD & TOYOTA JEFFERSON,OH 44047--PH 4405761010. *TR
THE SPARE TIRE JUST FELL OFF THE TRUCK WHEN THE TIRE CARRIER RUSTED THROUGH. *TR CONSUMER IS ADDING PICTURE. 10/26/09. *NJ
RUST ON UNDERCARRIAGE. *TR
FRONT DRIVERS SIDE SWAY BAR LINK IS CORRODED THROUGH. NO ACCIDENT OR INJURY BUT ONLY BECAUSE I KNEW WHAT WAS GOING ON AFTER I SAW THE BROKEN LINK AND DROVE ACCORDINGLY. AFTER FURTHER INVESTIGATION WE FIND THAT THE BRAKE CALIPERS ARE CORRODED BEYOND SALVAGE AND THE FRAME HAS HEAVY RUST IN A NUMBER OF AREAS. IT IS CLEAR THAT THIS TRUCK WILL BE WORTHLESS IN A FEW YEARS DUE TO THE HEAVY CORROSION AND WE WILL ALL BE LUCKY IF SOMEONE IS NOT KILLED DUE TO CORROSION DAMAGE CAUSING SOMETHING TO FALL OFF AND CAUSE A WRECK. *TR
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE RECEIVING AN OIL CHANGE A TECHNICIAN STATED THAT THE FRAME WAS CORRODED. THERE WAS ALSO A FUEL LEAK ON THE SEAM OF THE FUEL TANK. THE SERVICE AND PARKING BRAKES WERE REPLACED. THE OXYGEN SENSOR FOR THE CHECK ENGINE LIGHT HAD TO BE REPLACED TWICE. THE TECHNICIAN CONCLUDED THAT THE VEHICLE WAS NON-REPAIRABLE. THE FAILURE MILEAGE WAS 30,000.
YESTERDAY, HAD $1300.00 WORK DONE ON MY 2002 TOYOTA TUNDRA. MECHANIC ADVISED ME THAT MY SPRINGS NEED REPLACEMENT AS THEY ARE COMPLETELY RUSTED. THIS EVENING, SUSAN WORNICK OF CHANNEL 5 INVESTIGATIVE TEAM, DID A REPORT ON TOYOTA TUNDRAS RUSTING OUT. SPECIFICALLY SPRINGS AND FRAME. MS. WORNICK INFORMED ANY OWNERS OF TUNDRAS (2000-2001 AND POSSIBLY 2002) TO FILE COMPLAINT WITH NHTSA. HENCE THIS EMAIL. *TR
I HAVE HAD THE TUNDRA AND 5TH WHEEL TRAILER COMBINATION SINCE THEY WERE BOTH NEW IN 2002 AND TOWING HAS BEEN EXCELLENT. THIS TRIP HOWEVER, I HIT A 'BUMP' ON RT. 93 SOUTHBOUND (HEAVY TRAFFIC) IN MEDFORD, MA AND THE SPARE TIRE BROKE OFF OF THE HOLDER. IT PROCEEDED TO BOUNCE UP INTO THE FRONT COMPARTMENT OF THE TRAILER AND THEN DROPPED DOWN AND LODGED BETWEEN THE TRAILER'S AXLES. AT LEAST NO ONE WAS INJURED, BUT THE VEHICLES WERE DAMAGED. I HAD ABOUT $5,000 IN REPAIR BILLS RELATING TO THE 'ACCIDENT'. MY CONCERN IS THAT THE SPARE TIRE/WHEEL HAD NEVER BEEN OFF OF THE TUNDRA AND THEY WERE 'NEW' EXCEPT FOR THEIR AGE. IT APPEARS THAT THE AMOUNT OF RUST ON THE TIRE HANGER BRACKET WAS A MAJOR CAUSE OF THE WHEEL DROPPING. I HAVE PICTURES AND THE REPLACED PARTS FOR YOUR INSPECTION IF DESIRED; YOU CAN SEE RUST-OUT HOLES RIGHT THROUGH THE BRACKET! I AM CONCERNED THAT THIS COULD BE HAPPENING TO MANY OTHER TUNDRA'S OF A SIMILAR AGE. I WOULD LIKE TO AT LEAST OFFER SOME FORM OF WARNING TO OTHER OWNERS. AFTER TOYOTA'S EMAIL RESPONSE, BASICALLY SAYING THIS WAS NEVER HEARD OF BEFORE AND CALLING THE HOLDER BRACKET A 'COVER', I SENT A SECOND EMAIL: MY CONCERN NOW IS THAT YOU HAVE REFERRED TO THE RUSTED-OUT BRACKET THAT HOLDS THE TIRE UNDER THE TRUCK'S BED (PART # 51900-0C010 ON MY REPAIR INVOICE.) AS A 'COVER, I'M HOPING THAT WE ARE SPEAKING OF THE SAME PIECE OF EQUIPMENT. MY SUGGESTION INVOLVES SAFETY MORE THAN WARRANTY OR MONEY. IF OTHER TUNDRA'S HAVE THE SAME ROTTING OUT OF THAT BRACKET, OTHER T
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT WAS PERFORMING MAINTENANCE ON THE VEHICLE TO REPLACE THE SHOCK ABSORBERS WHEN HE DETECTED THAT THE MAIN FRAME EXHIBITED SEVERE RUST CORROSION. THE CORROSION PROGRESSED OVER A PERIOD OF TIME AND RESULTED IN THINNING AND WARPING OF THE FRAME. THE VEHICLE IS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE MANUFACTURER HAS BEEN NOTIFIED. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 92,000. THE CURRENT MILEAGE WAS UNAVAILABLE.
REPORT OF SEVERE RUST TO THE FRAME STRUCTURE OF TOYOTA TUNDRA PICKUP. UPON DISCOVERY OF CORROSION OWNER CALLED TOYOTA AND WAS ADVISED TO TAKE VEHICLE TO DEALER FOR FRAME INSPECTION. FRAME WAS INSPECTED AND ONE LARGE HOLE WAS MADE BY DEALER IN FRAME ON FRONT DRIVERS SIDE. UPON QUESTIONING OF DEALER OWNER WAS TOLD THAT THE HOLE WAS MINOR COMPARED TO HOLES FOUND ON OTHER TUNDRA PICKUPS. DEALER SAID TRUCK WAS OK TO DRIVE, BUT UPON DOING RESEARCH IT SEEMS THAT TRUCK WOULD NOT HAVE PASSED INSPECTION IF HOLE HAD BEEN VISIBLE 1 WEEK BEFORE. THERE IS A CLEAR ISSUE WITH FRAME CONSTRUCTION AND UPON CONTACTING TOYOTA AFTER INSPECTION TOYOTA CLAIMS THAT THERE IS NO PROGRAM TO ADDRESS ISSUE AND WILL NOT COMMENT ON VEHICLE SAFETY WITH THIS INTENSE FRAME CORROSION. AT THIS TIME THERE IS NO DOCUMENT PROVIDED BY EITHER DEALER OR TOYOTA THAT STATES IN WRITING THAT TRUCK IS ROAD WORTHY AND SAFE TO DRIVE. *TR
TL*- THE CONTACT OWNS A 2002 TOYOTA TUNDRA/SR5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE LOWER BALL JOINTS SEPARATED FROM THE KNUCKLE, WHICH CAUSED HIM TO CRASH INTO A DITCH. AS A RESULT OF THE CRASH, HE SUSTAINED MODERATE INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER, AND REPAIRED ACCORDING TO RECALL# 05V225000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE MANUFACTURER WAS NOTIFIED. THE CURRENT AND THE FAILURE MILEAGE WERE 50,000.
TOYOTA TUNDRA 2002 THE LEFT LOWER BALL JOINT BROKE WHILE DRIVING APPROX 30 MPH. THE TRUCK LOST ALL STEERING CONTROL AND VEERED TO THE RIGHT IMMEDIATELY. *TR
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONSISTENTLY ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. AS A CONSEQUENCE IN A SITUATION THAT WARRANTS THE FRONTAL AIR BAGS COULD FAIL TO DEPLOY, WHICH INCREASED THE RISK IF A SERIOUS INJURY. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN CONCLUDED THAT THE AIRBAG SENSOR IN THE FLOOR BOARD NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 186000.
WHILE THE CONTACT WAS DRIVING 10 MPH SHE NOTICED THAT THE FRONT DRIVER SIDE TIRE HAD FELL UNDER THE VEHICLE CAUSING THE VEHICLE TO DROP ON THE DRIVER SIDE CAUSING THE VEHICLE TO SLIDE FOR AN ADDITIONAL 50 FEET. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE CURRENT AND FAILURE MILEAGE WAS AT 125000. UPDATED 09/18/09. *LJ THE CONSUMER WAS INFORMED A RECALL HAD BEEN ISSUED REGARDING THE LOWER BALL JOINT. THE CONSUMER STATED SHE WAS NOT NOTIFIED OF A RECALL. UPDATED 09/21/09. *JB
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT ON TWO OCCASIONS AFTER HAVING THE VEHICLE DETAILED THE PASSENGER SIDE AIR BAG LIGHT CAME ON WHEN THE VEHICLE WAS STARTED. THE DEALER COULD NOT FIND A HARD COMPUTER CODE TO TURN OFF THE LIGHT. THE DEALER LATER DIAGNOSED THE FAILURE AND STATED THAT THE AIR BAG SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE MANUFACTURER SHOULD ASSUME THE COST FOR THE REPAIRS. THE CURRENT MILEAGE WAS 185,000 AND THE FAILURE MILEAGE WAS 182,000. UPDATED 09/01/09 *BF UPDATED 09/04/09.*JB
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHEN THE CONTACT TOOK THE VEHICLE TO BE STATE INSPECTED, HE WAS INFORMED THAT THE FRONT PASSENGER SUSPENSION SUB-FRAME WAS RUSTED AND HAD HOLES. AS A RESULT, THE VEHICLE FAILED INSPECTION. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP TO BE WELDED, BUT THE MECHANIC STATED THAT THIS WAS NOT POSSIBLE. HE THEN TOOK THE VEHICLE TO THE DEALER AND THEY ADVISED HIM NOT TO DRIVE THE VEHICLE BECAUSE IT COULD NOT BE REPAIRED. REPORT NUMBER 0906143367 WAS FILED WITH THE MANUFACTURER, BUT THEY WOULD NOT ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 114,000.
I HAVE A 2002 TOYOTA TUNDRA THAT HAS BEEN RUSTING AWAY SINCE THE DAY I BOUGHT IT NEW OFF THE LOT. IT STARTED WITH THE WHEELS RUSTING. I BROUGHT THIS UP TO THE DEALERSHIP MANY TIMES AND THEY SAID NOTHING COULD BE DONE ABOUT IT. NEXT WAS THE TAILGATE AND NOW THE UNDERSIDE OF MY TRUCK LOOKS LIKE A 20 YEAR OLD VEHICLE THAT WAS SITTING FOR YEARS. I HAVE HEARD AND READ THAT OTHER TUNDRA OWNERS ARE HAVING THE SAME PROBLEM AND I AGREE THAT TOYOTA NEEDS TO DO SOMETHING ABOUT THIS. TOYOTA'S ARE NOT CHEAP, I BOUGHT THIS VEHICLE BECAUSE I THOUGHT THE QUALITY WAS SUPPOSE TO BE EXCELLENT. I ALSO HAVE A CLAIM IN WITH TOYOTA. *TR
I HAVE HAD NOTHING BUT PROBLEMS WITH MY 02 TUNDRA. .THE TRUCK SHAKES VIOLENTLY WHILE BRAKING I HAVE HAD BRAKES AND ROTORS REPLACED 3 TIMES WITHIN 4 MONTHS I LEARNED ABOUT THIS SERVICE BULLETIN THROUGH ANOTHER WEBSITE WHILE LEARNING THAT HUNDREDS IF NOT THOUSANDS OF PEOPLE ARE HAVING THE SAME PROBLEM. *TR
WHILE DRIVING ON THE FREEWAY MY TRUCK MADE A BAD SOUND FROM THE TRANSMISSION A GEAR GRIND CLUNK NOISE. I PULLED OFF THE FREEWAY ASAP AND PUT IT IN PARK. THERE WAS NO FLUID DRAINING OR ANY THING. WHEN I WENT TO PUT IT IN DRIVE IT WAS HARD TO GO INTO GEAR. BUT IT DROVE OK SO I WENT TO MY APPOINTMENT LESS THAN A MILE AWAY. FROM THERE MY WIFE PICKED ME UP AND WE DID SOME CHRISTMAS STUFF AND GOT BACK TO THE CAR LATER THAN EXPECTED AND I HAD TO DRIVE IT HOME (APROX 5-7 MILES). AT FIRST IT WAS OK THEN CLUNK GRIND JUMP NEUTRAL IN A BAD SPOT ON THE FREEWAY. I WAS ABLE TO GET IT ABOUT ANOTHER MILE TO SAFETY IT JUMPED AGAIN AND NO GEARS. I HAD TO PUSH IT OUT OF HARMS WAY AND JACKED UP MY BACK. I WAS TRYING TO STAY OFF THE OPERATING TABLE FOR MY BACK NOW IF IM ON MY FEET MORE THAN COUPLE OF HOURS I AM BED RIDDEN FROM DAYS TO WEEKS. AT THE BEGINNING OF THE DAY PERFECT VEHICLE WITH 34000 MILES NOW NEEDING A $4500 TRANSMISSION. I CHECKED WITH SOME SHOPS AND A COUPLE OF DEALERS AND THEY ALL SAID THE SAME THING BROKEN MAIN SHAFT, FACTORY DEFECT WEAK MAIN SHAFT. TOYOTA WOULD NOT PAY FOR IT. 2002 VEHICLE. I NOTIFIED TOYOTA THE VEHICLE WAS IN STORAGE IN CALIFORNIA AND WOULD BE STARTED FROM TIME TO TIME TO KEEP MY WARRANTY AS I AM HANDICAPPED AND COULD NOT GET BACK TO IT. NOW THEY HAD NO INFO ON THIS AND I HAD TO PAY TO FIX A 34K MILE TOYOTA FOR A DEFECT AND NOW GET A BACK OPERATION. *TR
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE VEHICLE FAILED INSPECTION DUE TO A FRACTURE ON THE FRAME CAUSED BY EXCESSIVE RUST. THE MANUFACTURER ADVISED THE CONTACT TO SPEAK WITH A DEALER. THE DEALER STATED THAT SINCE THE VEHICLE EXCEEDED ITS WARRANTY THEY WOULD NOT ASSUME ANY RESPONSIBILITY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 40,000. UPDATED 05/15/09 *BF UPDATED 05/18/09.*JB
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE VEHICLE WAS PURCHASED IN JULY OF 2008. APPROXIMATELY SIX MONTHS LATER, THE CONTACT NOTICED THAT THE BRAKES WOULD PULSATE WHEN PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED UNDER RECALL. THE MECHANIC ALSO STATED THAT THE BALL JOINTS AND ROTORS NEEDED TO BE REPLACED. IN ADDITION, THE BALL JOINTS WERE REPAIRED DUE TO A SAFETY RECALL, BUT NOT THE ROTORS. AFTER THE REPAIRS WERE MADE, THE VEHICLE WAS DRIVEN TO A LOCAL REPAIR SHOP WHERE THE ROTORS AND BRAKE PADS WERE REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT UNDER RECALL FOR THE ROTORS; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 108,000 AND FAILURE MILEAGE WAS 86,000.
2002 TOYOTA TUNDRA FRONT BRAKE SEVERE FRONT END SHIMMY WHEN BRAKING,CAUSED ME TO RUN OFF ROAD INTO GUARD RAIL. TOYOTA REFUSED TO ADMIT TO FRONT BRAKE PROBLEM WHEN IN WARRANTY AND NOW OUT. WELL DOCUMENTED PROBLEMS WITH THESE CALIPERS NOT ENOUGH DEATHS OBVIOUSLY TO WARRANT RECALL. *TR
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE DRIVING APPROXIMATELY 35 MPH OR GREATER, THE VEHICLE AND STEERING WHEEL VIBRATED EXCESSIVELY WHEN THE BRAKE PEDAL WAS DEPRESSED. SUDDENLY, THE FRONT END BEGAN TO SHIMMY WITHOUT WARNING. THE FAILURE OCCURRED WHILE TRAVELING AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY ADJUSTED THE ROTORS. THE FAILURE OCCURRED SEVEN MORE TIMES WITHOUT ANY RESOLUTION. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 110,000.
MY 2002 TOYOTA TUNDRA LIMITED EXTENDED CAB 4X4, V-8, HAS A PULSATING BRAKE PEDAL SINCE I TOOK DELIVERY OF IT ON 2/1/02. EVERY YEAR WHEN THE TRUCK WAS TAKEN TO THE DEALERSHIP FOR THE PA.STATE SAFETY INSPECTION & EMISSION INSPECTION, I COMPLAINED OF THIS PROBLEM AND ON SEVERAL OF MY DEALER INVOICES THIS COMPLAINT IS NOTED. AT ONE POINT I TOOK A TSB,(TECHNICAL SERVICE BULLETIN) INTO THE SERVICE MANAGER AND SHOWED HIM THAT TOYOTA HAD A PROBLEM WITH THE FRONT BRAKE PADS,CALIPERS, AND ROTORS ON THE TUNDRA TRUCKS,(2000 THRU 2005).THE ORIGINAL FRONT BRAKE PADS,CALIPERS AND ROTORS WERE TOO SMALL FOR THIS SIZE TRUCK CAUSING THE BRAKES TO HEAT UP AND WARP THE ROTORS. TOYOTA WAS TRYING TO CORRECT THE PROBLEM BY OFFERING AN UPDATED FRONT BRAKE KIT, WHICH CONSISTED OF LARGER PADS AND CALIPERS. I WAS TOLD BY THE SERVICE MANAGER THAT MY TRUCK ALREADY HAD THIS UPDATED BRAKE KIT INSTALLED. THIS WAS ABSOLUTE LIE ON HIS PART BECAUSE AFTER REVIEWING THE TSB AND LOOKING AT THE PICTURES OF THE OLD STYLE PADS AND CALIPERS VERSES THE UPDATED PADS AND CALIPERS, IT WAS OBVIOUS THAT MY TUNDRA HAD THE OLD STYLE AND TSB WAS DATED 9/12/02 AND MY TRUCK WAS TAKEN DELIVERY OF ON 2/01/02. ON 7/7/08, I TOOK MY TUNDRA TO THE DEALER FOR INSPECTION AND WAS TOLD BY THE SERVICE MANAGER THAT MY TRUCK NEEDED BRAKE PADS AND NEW ROTORS BECAUSE OF THE PULSATION CAUSED BY ROTORS. HE TOLD ME THAT TOYOTA HAD A PROBLEM WITH THESE BRAKES BECAUSE THEY WERE TO SMALL FOR THIS SIZE TRUCK. MY TOTAL BILL FOR THE PAD,ROTOR,AND INSPE
PREMATURE TRANSMISSION FAILURE ON MY 2002 TOYOTA TUNDRA PICKUP TRUCK. THIS VEHICLE HAD REGULAR MAINTENANCE AND CURRENTLY HAS 67,000 MILES ON IT. THE TRANSMISSION SHOP THAT I TOOK IT TO SAYS THIS PREMATURE FAILURE IS A COMMON OCCURRENCE ON 2000 TO 2002 TUNDRAS AND REQUIRES COMPLETE REBUILD OF THE TRANSMISSION. I HAVE NEVER OWNED AN AMERICAN MADE VEHICLE THAT REQUIRED ANY TRANSMISSION WORK UNTIL WELL OVER 100,000 MILES. *TR
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT NOTICED FLUID NEAR THE REAR DRIVER'S SIDE WHEEL. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE SEALS ON THE REAR AXLE ASSEMBLY. SEVERAL YEARS LATER, THE FAILURE RECURRED AND THE SEALS WERE REPLACED AGAIN. SEVERAL MONTHS AFTER THE SECOND REPAIR, THE COMPONENT FAILED AGAIN. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE BACK TO THE DEALER. HE FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 4,000 AND CURRENT MILEAGE WAS 108,000.
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. AFTER TAKING THE VEHICLE TO THE DEALER TO BE REPAIRED FOR THE BALL JOINT RECALL, THE VEHICLE BEGAN PULLING TO THE RIGHT WHILE DRIVING BETWEEN 25-65 MPH. THE DEALER STATED THAT THE TIRES WERE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
2002 TUNDRA 6 CYLINDER AUTOMATIC TRANSMISSION WITH 84,900 MILES ON IT HAD TOTAL FAILURE ON I-10 WHILE GOING 70MPH. THE ENGINE CONTINUED TO WORK BUT PUSHING THE GAS PEDDLE DID NOTHING. WE SAFELY PULLED OVER, BUT THE TRUCK WOULD NOT GO FORWARD OR IN REVERSE. I HAD COMPLAINED TO 2 DIFFERENT DEALERS OF A BUMPING FEELING AND OTHER ABNORMALITIES FOR SEVERAL MONTHS, BUT NEITHER DEALER COULD DETECT A PROBLEM. I HAVE MAINTAINED THIS TRUCK AS DIRECTED BY THE MANUFACTURER AND IT IS OTHERWISE IN EXCELLENT CONDITION. I HAVE ONLY TOWED A TRAILER ONCE WITH THE TRAILER AND CARGO WEIGHING LESS THAN 2000 LBS. HOWEVER, THE PROBLEMS I COMPLAINED OF TO THE DEALER OCCURRED BEFORE I TOWED THE TRAILER. FORTUNATELY, I HAD THE TOYOTA EXTRACARE EXTENDED WARRANTY (7 YEARS OR 100,000 MILES) WHICH COVERED THE COST OF REPLACING THE TRANSMISSION WITH A RECONDITIONED TRANSMISSION. *TR
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE DRIVING 55 MPH, THE REAR LICENSE PLATE LAMP CAUGHT FIRE WITHOUT THE CONTACT'S KNOWLEDGE. OTHER DRIVERS WAVED DOWN THE CONTACT AND RAN HIM OFF THE ROAD DUE TO THE FIRE IN THE REAR OF THE VEHICLE. THE FIRE DEPARTMENT STATED THAT IN LESS THAN TWO MINUTES, THE FIRE WOULD HAVE REACHED THE GAS TANK AND RESULTED IN THE COMBUSTION OF THE VEHICLE. A POLICE REPORT WAS FILED. TOYOTA STATED THAT THEY WERE NOT RESPONSIBLE FOR THE REPAIRS AND THE CONTACT WOULD BE LIABLE. THE FAILURE MILEAGE WAS 102,000 AND CURRENT MILEAGE WAS 103,000.
FRONT BRAKE ROTORS CONTINUALLY WARP ON 2002 TOYOTA TUNDRA. HAVE HAD ROTORS SURFACED TWO TIMES AND REPLACED PADS THREE TIMES. BROUGHT THIS UP TO DEALER DURING WARRANTY PERIOD AND WAS INFORMED THAT THIS WAS NOT A WARRANTY ISSUE. *TR
THE CHECK ENGINE LIGHT OF OUR NEW TOYOTA TUNDRA TRUCK TURNED ON. I BROUGHT IT BACK TO THE DEALER FOR INSPECTION/REPAIR/REPLACEMENT. ITS REPRESENTATIVE WROTE IN ITS EVALUATION THAT MY SON HAD ABUSED ITS USE AND DID NOT REPAIR/REPLACE THE PART. ONE EVENING, WHILE MY SON AND HIS GIRLFRIEND WERE ON THEIR WAY TO A CLASS FIELD TRIP, THE LEFT LOWER BALL JOINT OF THE TRUCK BROKE OFF WHILE TRAVELING WITHIN THE SPEED LIMIT ON A PUBLIC ROAD CAUSING THE LEFT FRONT TIRE TO COME OFF. TRAFFIC STOPPED BEHIND AND ALLOWED MY SON TO MANEUVER IT SAFELY ON THREE TIRES TO THE SIDE OF THE ROAD WHERE THE TRUCK FLIPPED ON ITS LEFT SIDE. MY SON AND HIS GIRLFRIEND WERE VERY FORTUNATE TO SURVIVE THIS HORRIBLE ACCIDENT WITH MODERATE INJURIES. SOME WITNESSES STOPPED TO HELP THEM OUT OF THE TRUCK. THE PARAMEDICS AND THE SHERIFF CAME TO THE SCENE AND HAD OUR TRUCK TOWED TO THEIR IMPOUND FACILITY. WE TOWED OUR TRUCK FROM THE IMPOUND GARAGE TO A STORAGE FACILITY. MY SON FILED A COMPLAINT WITH THE BUREAU OF AUTO REPAIR AND ONE OF THEIR TECHNICIANS CAME TO THOROUGHLY INSPECT THE TRUCK FOR ABOUT A WEEK AND INFORMED US OF AN IMPENDING RECALL ON THE LOWER BALL JOINT. THAT SAME WEEK, WE GOT A RECALL NOTICE IN THE MAIL FROM TOYOTA CORPORATION REGARDING THE DEFECTIVE LOWER BALL JOINT. ABOUT A MONTH AND A HALF LATER, WE TOWED OUR TRUCK AND MET WITH THEIR REPRESENTATIVE AT ONE OF THEIR ORANGE COUNTY DEALERSHIPS TO INSPECT THE DEFECTIVE PART AND THE EXTENT OF DAMAGE TO OUR TRUCK. WE RECEIVED A CALL FROM THEIR CLAIMS DEP
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL TO INDICATED WHAT GEAR THE VEHICLE IS IN SUDDENLY SHUT OFF AND HAVE NOT ILLUMINATED SINCE. HE ALSO NOTICED THAT WHEN THE DRIVER'S SEAT BELT IS FASTENED THE WARNING LIGHT ON THE PANEL ILLUMINATES REGARDLESS. THERE IS ALSO A RUST ISSUE ON THE ON THE REAR DOORS CAUSING A STRUCTURE DAMAGE. WHEN HE TOOK THE VEHICLE INTO THE DEALERSHIPS THEY INFORMED HIM THAT THEY WERE UNABLE TO PROVIDE ASSISTANCE DESPITE THE FACT THAT HE HAS WARRANTY ON HIS VEHICLE. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 100,000. THE VEHICLE HAS NOT BEEN REPAIRED AS OF CURRENT DATE.
BRAKES WEAR OUT PREMATURELY AND VIBRATE WHEN APPLYING THE BRAKES. NO ACCIDENT, JUST DEFECTIVE MATERIALS OR BAD ENGINEERING THAT SHOULD BE CORRECTED. BRAKES ARE TOO SMALL TO ADEQUATELY STOP THE VEHICLE. TOYOTA NEEDS TO RECALL AND PUT LARGER BRAKES IN TO ADEQUATELY STOP THE VEHICLE BEFORE ACCIDENTS HAPPEN. *TR
MY 2002 TOYOTA TUNDRA HAD THE FRONT BRAKES REPLACED 7,000 MILES AGO. WHEN BRAKING THE TRUCK SHUDDERS AND SHAKES. I WAS TOLD THAT THE ROTOR IS WARPED. THE TOYOTA DEALER SAYS THIS IS A PROBLEM DUE TO ME DRIVING HARD ON THE BRAKES. THIS IS FALSE. I AM VERY EASY ON THE TRUCK. NOW SIMULTANEOUSLY THE CHECK ENGINE LIGHT WENT ON. THE TOYOTA DEALER SAYS THE CATALYTIC CONVERTER NEEDS TO BE REPLACED. THE COST OF THE PART ALONE IS $1,000.00 ALL THIS AFTER I DEALT WITH A PROBLEM WITH THIS TRUCK IN 2005. BACK THEN, AT 58,000 MILES, THE ENGINE THREW A ROD AND THE ENTIRE ENGINE HAD TO BE REPLACED. IS THIS TRUCK A LEMON OR WHAT? I AM NOT HARD ON MY VEHICLES. I OWN A 1994 HONDA ACCORD THAT HAS 250,000 MILES. I EXPECTED THE SAME FROM TOYOTA. I AM VERY DISAPPOINTED IN THE TOYOTA TUNDRA. WHY I AM HAVING TO PAY FOR NEW BRAKES 7,000 MILES AFTER REPLACING THE FRONT BRAKES? WHY IS THE CATALYTIC CONVERTER FAILING? SOMEONE NEEDS TO HOLD TOYOTA ACCOUNTABLE FOR THESE PROBLEMS. INSTEAD TOYOTA WANTS TO BLAME THE CONSUMER AND SAY THE CONSUMER IS AT FAULT DUE THE WAY THE CONSUMER IS DRIVING. *TR
I RECEIVED THIS INFO SOMETIME AGO. I CALLED MY LOCAL TOYOTA DEALER I KAUAI ON 2/15/08 . THEY SAID THE WOULD CALL ME WHEN THE PARTS CAME IN. THEY HAVE YET TO DO THAT. SHOULD I BE CONCERNED? OR IS THIS NOT A VERY IMPORTANT RECALL? *TR
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. HE RECEIVED A RECALL NOTICE FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT (NHTSA CAMPAIGN ID 05V225000). THE DEALER STATED THAT THEY WERE UNABLE TO REPAIR THE RECALL BECAUSE OF AN AFTERMARKET FRONT END LIFT INSTALLED ON THE VEHICLE. AS OF MARCH 21, 200, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 48,782 AND THERE HAD BEEN NO FAILURE TO DATE.
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT HIS VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V225000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) THAT WAS ISSUED IN 2005. SINCE THAT TIME, THE LOCAL DEALER HAS BEEN UNABLE TO RETRIEVE THE NECESSARY PARTS FOR THE REPAIR. THE TOYOTA MANUFACTURER STATED THAT THEY WERE HAVING DIFFICULTY OBTAINING THE PARTS, BUT THE PARTS SHOULD BE AVAILABLE. THE CONTACT ALSO HEARD A NOISE COMING FROM THE VEHICLE AND WAS UNSURE IF IT WAS RELATED TO THE RECALL. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 80,000 AND FAILURE MILEAGE WAS 50,000.
LAST YEAR I PURCHASED A 2002 TOYOTA TUNDRA. NOTHING BUT TROUBLE WITH THE FRONT BRAKES AND ROTORS. BURT TOYOTA, THE DEALERSHIP WHERE IT WAS PURCHASED, ACTS LIKE NOTHING IS WRONG AND WILL DO NOTHING ABOUT IT. NOW, I HAVE LEARNED THAT THIS IS A PROBLEM WITH MOST, IF NOT ALL, TUNDRAS. THEY MAKE LARGER ROTORS AND BRAKES FOR THE FRONT AT THE COST OF $2000 WITH LABOR. WHY SHOULD TOYOTA NOT BE RESPONSIBLE FOR SUCH AN CRITICAL PART OF THE VEHICLE? DO WE NEED A FEW DEATHS BEFORE PEOPLE LOOK FURTHER INTO THIS TUNDRA NIGHTMARE? TO DATE, 16 MONTHS, I HAVE SPENT MONEY ON SHOCKS, DRUMS, ROTORS, BRAKE PADS, ALIGNMENTS, TIRES, BALANCING OF TIRES, AND MY TIME SITTING ON MY BUTT WAITING FOR THE WORK TO GET DONE, ONLY TO FIND NOTHING HAS CHANGED. NOW I SEE THE TUNDRA FORMS OF COMPLAINTS OF THE SAME PROBLEMS THAT GO ON FOREVER. WHY IS TOYOTA NOT HELD LIABLE FOR THIS? PLEASE HELP US! *TR
RECALL WAS NOT COMPLETED BECAUSE THEY SAID VEHICLE WAS NOT IN A REPAIRABLE CONDITION WHICH IT DEFINITELY WAS. *TR
HEATER/AC FAN MAKES LOUD CLICKING NOISE AT ALL SPEEDS. *TR
FRONT SUSPENSION LOWER BALL JOINT FAILURE ON 2002 TOYOTA TUNDRA. I HAVE NOT HAD ANY PROBLEMS WITH THE BALL JOINTS LEADING UP TO THIS EVENT. THEY HAVE BEEN CHECKED OFF IN ROUTINE MAINTANENCE OF THE VEHICLE EVERY 3000-4000 MILES AS BEING IN GOOD CONDITION! FOR THIS REASON AND FOR THE RECALL (SPECIAL SERVICE CAMPAIGN 50J LOWER BALL JOINT) THAT WAS ISSUED ON THE SAME EXACT PART THAT FAILED ON MY VEHICLE. AFTER READING THE RECALL I WOULD LIKE TO KNOW WHY THIS SAME PART ON MY TRUCK WAS NOT COVERED WHEN IT APPEARED IN GOOD CONDITION TO THE SERVICE TECHNICIANS, BUT THEN FAILED WHILE DRIVING UNDER NORMAL ROAD CONDITIONS? " IN EXTREME CASES, THE FRONT SUSPENSION LOWER BALL JOINT MAY SEPARATE FROM THE KNUCKLE CAUSING A LOSS OF STEERING CONTROL, THUS INCREASING A POSSIBILITY OF A CRASH." QUOTED FROM (SPECIAL SERVICE CAMPAIGN 50J) THIS IS EXACTLY WHAT FAILED ON MY TRUCK AND I WAS LUCKY THAT I WAS GOING SLOW WHEN IT HAPPENED BECAUSE THE ENTIRE PASSENGER SIDE FRONT END SLAMMED DOWN TO THE TIRE HITTING THE PAVEMENT LOCKING UP THE TIRE PULLING THE AXLE SHAFT OUT OF THE AXLE AND PUSHING THE FENDER INTO THE PASSENGER SIDE DOOR! THERE IS NO DOUBT, IF THIS WOULD HAVE HAPPENED AT A HIGHER RATE OF SPEED, THE VEHICLE WOULD HAVE ROLLED CAUSING SERIOUS INJURIES! THIS VEHICLE HAS NEVER BEEN DRIVEN HARD OR HAS IT GONE OFF ROAD INTO A HOLE, OR THAT ANYTHING, THAT WOULD CAUSE THAT TYPE OF WEAR. FOR THESE REASONS I BELIEVE THAT THIS IS A MANUFACTURER DEFECT OF SOME KIND WHETHER IT WAS THE SCRATCHED SURFACE
THERE WAS PULSATING FROM THE FRONT DISC BRAKES WHEN STOPPING. *TR
I HAVE HAD A PROBLEM WITH THE BRAKES ON MY 2002 TOYOTA TUNDRA PULSATING UPON BRAKE APPLICATION SINCE ABOUT 12K MILES I HAVE HAD THE ROTORS TURNED, INSTALLED SLOTTED ROTORS BUT NOTHING SEEMS TO WORK. I AM AT THE END OF MY ROPE. THESE BRAKES SHAKE SO VIOLENTLY THAT THEY ARE STARTING TO SCARE ME TO EVEN USE THE TRUCK. *TR
3 INTERIOR DOOR HANDLES BROKE OFF COMPLETELY STARTING IN 2004 FRONT PASSENGER DOOR, THEN IN 2005 RIGHT REAR PASSENGER, 2006 THE DRIVER HANDLE BROKE. TOYOTA DID NOT WANT TO REPAIR SAID IT WAS NOT A MANUFACTURES DEFECT. EVERYTHING IS PLASTIC AND CHEAPLY MADE, I HAD TO PAY FOR REPAIR, FEARED THAT IN AN EVENT OF AN ACCIDENT I WOULD BE BE ABLE TO EXIT MY VEHICLE UNLESS I ROLLED WINDOW DOWN AND OPENED DOOR FROM OUTSIDE HANDLE. *TR
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT PASSENGER SIDE OF THE VEHICLE COLLAPSED TO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE LOWER BALL JOINTS FAILED. THE FAILURE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 05V225000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE CONTACT STATED THAT HE NEVER RECEIVED A RECALL NOTICE, WHICH WAS ISSUED IN 2005. HE NOTIFIED THE MANUFACTURER, BUT RECEIVED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
VEHICLE PURCHASED 5/2002. BRAKES PULSATING & VIBRATION WHILE BRAKING HAVE RESURFACED NUMEROUS TIMES, HAD FRONT ROTORS REPLACED AND THEN RESURFACED AGAIN AFTER THE REPLACEMENT, YET THE PULSATING AND VIBRATIONS CONTINUE TO RECUR APPROX 3-6 MILES AFTER ANY REPAIR WORK. PROBLEM SEEMS TO BE REAR DRUM AND FRONT DISCS NOT WORKING COHESIVELY. FRONT DISCS HAVE ALL THE BREAKING BURDEN. NO FAILURES YET OR INJURIES BECAUSE WE ARE SO WORRIED THAT WE BRAKE FAR AHEAD OF TIME TO ENSURE WE STOP ON TIME WITH ALL THE VIBRATION AND SHIMMYING GOING ON. *JB
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. SHE STATED THAT SHE RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS (NHTSA CAMPAIGN ID#05V225000). SHE HAS BEEN ON THE WAITING LIST FOR A YEAR. THE DEALER WAS UNABLE PROVIDE A DATE WHEN THEY WOULD RECEIVE THE PARTS. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 70,000.
TOYOTA HAS A DESIGN PROBLEM WITH THE FRONT BRAKES ON 2002 TUNDRAS. FRONT BRAKES VIBRATE WHEN APPLIED. THERE ARE MULTIPLE TSBS ON THIS PROBLEM, BUT TOYOTA WILL NOT PERFORM THE TSB 092302 WITHOUT MY PAYING $2310, TO FIX THEIR DESIGN PROBLEM!!!!!!!*JB
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE DRIVING 40 MPH, THE VEHICLE VIBRATES WHEN THE BRAKES ARE APPLIED. THE CONTACT STATED THAT THE WEAR ON THE TIRES IS ABNORMAL AND THE VEHICLE FAILS TO REMAIN ALIGNED. THE BRAKES AND LOWER BALL JOINTS WERE REPLACED, BUT THE VIBRATION STILL PERSISTS. THE CONTACT STATED THAT TOYOTA IS NOT PROPERLY REPAIRING THE VEHICLE. THE VEHICLE OPERATES NORMALLY EVERY TWO TO THREE MONTHS, BUT THE FAILURE ALWAYS RECURS. HE IS CONSTANTLY HAVING TO ROTATE THE TIRES AND ALIGN THE VEHICLE. THE FAILURES HAVE BEEN OCCURRING SINCE THE YEAR THE VEHICLE WAS PURCHASED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 84,000 AND FAILURE MILEAGE WAS 10,000.
WHEN APPLYING BRAKES AT SPEEDS ABOVE 50 MPH A SHAKING OCCURS IN THE FRONT BRAKES, STOPPING DISTANCE IS INCREASED AND CONTROLLABILITY IS HARDER TO MAINTAIN. TOOK VEHICLE TO TOYOTA DEALER IN TOWN, AND HE SAID THE BRAKE SYSTEM NEEDED OVERHAULING, AND THAT THERE WERE TWO TECHNICAL SERVICE BULLETINS BR004-02 AND BR003-2 DETAILING THE PROBLEM AND FIX. DUE TO THE FACT THAT THE TRUCK WAS OUT OF WARRANTY, IT WOULD COST. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Toyota Tundra → · Every Tundra year → · How the figures are calculated →