Page 2 of 2 · complaints 51–76 of 76

2016 Toyota Sienna complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Back Over Prevention › Camera System
Filed Apr 24, 2017100 milesTX

TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. WHILE OPERATING THE VEHICLE, THE REARVIEW CAMERA, WHICH WAS INTEGRATED INTO THE RADIO SYSTEM, MALFUNCTIONED AND STOPPED OPERATING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE CAMERA/RADIO UNIT WAS REPLACED, BUT THE FAILURE CONTINUED. THE CONTACT INDICATED THAT THE CAMERA/RADIO WAS REPLACED ON FOUR SEPARATE OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.

Latches/Locks/Linkages
Filed Apr 24, 2017VA

TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (LATCHES/LOCKS/LINKAGES). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT NOT TO USE THE FEATURE FOR THE POWER DOORS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Structure › Body
Filed Apr 10, 2017KS

TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Structure › Body
Filed Mar 22, 2017WA

TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Structure › Body
Filed Mar 17, 2017NY

TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Feb 19, 201719,000 milesWA

THE DASH BOARD LIGHTS AND ALL INTERIOR LIGHTS CONTINUE TO GO OUT WITH OUT WARNING. IT REQUIRES STOPPING THE VAN SHUTTING IT OFF AND RESTARTING IT. THE HEADLAMP DIM THEMSELVES AND THEN BRIGHTEN WHILE DRIVING. TOOK IT TO DEALERSHIP TWICE NOW FOR ISSUE. DEALER STATED SINCE PROBLEM WAS NOT OCCURRING AT THAT MOMENT THERE IS NO TEST THEY COULD DO. SERVICE MANAGER ALSO STATED THAT TOYOTA DOESN'T LIKE THE DEALERSHIPS TRYING TO GUESS AT WHAT MAYBE WRONG. THIS IS A MAJOR SAFETY ISSUE WHEN DRIVING AT NIGHT.

Structure › Body
Filed Feb 17, 2017FL

TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE: BODY) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Structure › Body
Filed Feb 9, 2017CA

TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Structure › Body
Filed Feb 8, 2017NJ

RECEIVED NOTICE IN THE POWER SLIDING DOOR MALFUNCTIONING. TOYOTA HAS FAILED TO PROVIDE A SOLUTION AND REFUSES TO PROVIDE A LOANER CAR. TOYOTA INDICATED THAT ONE SHOULD NOT DRIVE IN THE BACK SEAT BECAUSE THE DOOR COULD POTENTIALLY OPEN. WITH SOMETHING THIS SERIOUS, HOW CAN THEY NOT PROVIDE A LOANER CAR TO THEIR CUSTOMERS UNTIL A RESOLUTION IS FOUND?! THIS IS HIGHLY UNACCEPTABLE AND HORRIBLE CUSTOMER SERVICE FROM TOYOTA.

Service Brakes
Filed Jan 31, 201714,300 milesCA

TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 15 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT IT WAS DIFFICULT TO STOP THE VEHICLE. THE CONTACT HEARD A CLICKING NOISE AT THE TIME OF THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,300.

Electrical System
Filed Jan 24, 2017WA

TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL FOR THE ELECTRICAL SYSTEM. THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/17*LJ UPDATED 08/29/2017*JS

Unknown or Other
Filed Jan 21, 2017MN

NOTHING HAS HAPPENED YET WITH MY VEHICLE BUT TOYOTA JUST SENT A LETTER WITH A RECALL ON THE AUTOMATIC DOORS ON THEIR VANS FROM 2011-2016. CHILDREN RIDE IN THE BACK SEAT OF VANS AND THEY ARE PUTTING THEM IN DANGER. THEY DON'T HAVE A FIX FOR THIS BESIDES TO TURN OFF AUTOMATIC DOORS WHICH IS A MAIN FEATURE OF THE VAN INCLUDED IN THE COST OF THE VEHICLE. IT IS UNACCEPTABLE THAT THEY HAVE NO FIX FOR THESE AND AREN'T OFFERING PARTIAL REFUNDS TO OWNERS THAT HAVE PAID FOR THOSE FEATURES. TOYOTA NEEDS CLOSER REGULATIONS ON THEIR VEHICLES BECAUSE THEY HAVE HAD SO MANY RECALL ISSUES IT IS RIDICULOUS. NOT TO MENTION PUTTING CHILDREN IN DANGER WITH THIS NEW DOOR ISSUE. I HOPE THAT THEY ARE FINED AND REGULATED MORE IN THE FUTURE SO THAT THEY DON'T CONTINUE TO PUT OUR CHILDREN AND FAMILIES IN DANGER.

Structure › Body › Hatchback/Liftgate
Filed Jan 18, 20175,000 milesOH

TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT STATED THAT THE HATCH ON THE REAR OF THE VEHICLE CLOSED INDEPENDENTLY WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

Structure › Body
Filed Jan 17, 2017CA

TOYOTA NOTIFIED ME TODAY 1/17/17 OF A RECALL DATING BACK TO NOVEMBER 22, 2016. THERE IS STILL NO REMEDY FOR THE RECALL, WHICH POSES A SERIOUS SAFETY ISSUE. MY CONCERN IS DRIVING THIS VEHICLE UNDER UNSAFE CONDITIONS, WITH THE POSSIBILITY OF SOMETHING DIRE OCCURRING. *TR

Electrical System
Filed Jan 12, 20178,500 milesWA

DASH LIGHTS AND GAUGES ALL GO OUT AND HEAD LAMPS GO DIM. TOOK IT TO DEALER WHO COULD NOT DO ANYTHING AS THE PROBLEM WAS NOT HAPPENING AT THAT TIME. STARTED WITH ABOUT 8500 MILES ON CAR AND I WOULD SAY IT HAPPENS ABOUT TWICE A WEEK OR MORE.

Structure › Body
Filed Jan 10, 2017WA

TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 02/09/17 *BF THE CONSUMER STATED HE/SHE EXPERIENCED AN ISSUE WITH THE DOOR OPENING/CLOSING. UPDATED 03/01/17.*JB

Structure › Body
Filed Jan 9, 2017AZ

TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS A MODIFIED HANDICAPPED VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Jan 3, 20176,000 milesIL

IN COLD TEMPERATURES, THIS VEHICLE MODEL (ACCORDING TO THE DEALER) DOES NOT SHIFT INTO OVERDRIVE RIGHT AWAY WHEN DRIVING FROM A COLD-START. THIS CAUSING A MOMENTARY ACCELERATION WHEN BRAKING AND PRESENTS AN UNEXPECTED SAFETY ISSUE. I HAVE FOUND THIS ISSUE POSTED ON SEVERAL CAR FORUMS AND IT APPEARS TO AFFECT MORE THAN JUST THE 2016 MODEL SIENNA, BUT DOES NOT TRIGGER A FAULT OF ANY KIND. *TR

Visibility/Wiper
Filed Dec 16, 2016FL

THIS NEW TOYOTA SIENNA 2016 WAS DELIVERED WITH A DEFECTIVE FRONT WINDSHIELD WITH DISTORTION AT THE CENTER BOTTOM. IT CAUSES THE ROAD MARKINGS TO BECOME WAVY AND DISTORTED, AND IS DANGEROUSLY DISTRACTING ESPECIALLY AT NIGHT OR IN LOW LIGHT SITUATIONS. THE DEALER WAS IMMEDIATELY NOTIFIED, AND CHECKED OTHER SIENNAS ON THE LOT, ALL OF WHICH HAVE THE SAME DEFECT. THE DEALER DIRECTED US TO TOYOTA, AND TOYOTA FAILED TO RESPOND AND DID NOT CORRECT THE ISSUE.SINCE IT IS APPARENTLY A VEHICLE WIDE DEFECT, IT SEEMS A RECALL WOULD BE REQUIRED TO ADDRESS THE ISSUE.

Air BagsCrash1 injured
Filed Sep 28, 20169,000 milesCO

TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE CONTACT WAS NOT ABLE TO STOP THE VEHICLE AND THE ELECTRONIC BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT CRASHED INTO A ROAD SIGN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

Exterior Lighting
Filed Sep 18, 2016100 milesMD

BLIND SPOT MONITOR ONLY ACTIVATES WHEN PASSING CAR REACHES REAR FENDER WHICH IS INSUFFICIENT WARNING -- UNSAFE AT ALL SPEEDS. IF YOU WERE TO DEPEND ON IT WHEN CHANGING LANES IT COULD CAUSE A SERIOUS ACCIDENT. MY 2013 LEXUS ALSO HAS BSM WHICH OPERATES PERFECTLY WITH GOOD AND SUFFICIENT WARNING FOR LANE CHANGE.

Seats
Filed Jul 25, 2016MA

THE HEADRESTS TILT SO FAR FORWARD THAT THEY CAUSE NECK PAIN, PARTICULARLY ON TRIPS OF LONGER THAN 15 MINUTES. THEY SHOULD NOT BE SO FAR FORWARD THAT ONE'S HEAD IS IN CONTACT WITH THE HEADREST AT ALL TIMES, OR IF THEY DO NEED TO BE THAT FAR FORWARD, THEY SHOULD NOT BE AT SUCH AN ANGLE AS TO PRESS THE HEAD FORWARD AND DOWN.

Air Bags
Filed Jun 3, 20161,600 milesCA

THIS IS A BRAND NEW CAR WE PURCHASED FROM THE DEALER. WE WANTED TO FIND OUT WHAT TYPE (THE MANUFACTURER) OF AIRBAG WAS INSTALLED IN THE CAR. THE DEALER DOES NOT KNOW. TOYOTA HEADQUARTER REFUSED TO GIVE OUT.

Visibility/Wiper
Filed May 31, 2016778 milesCA

BOUGHT THE CAR, NEW, A LITTLE OVER A MONTH AGO. 3 MILES ON THE ODOMETER AT THE TIME OF PURCHASE. HAVE DRIVEN THE CAR UNDER 800 MILES. CAR HAS BEEN COVERED, IN OUR DRIVEWAY, SINCE MAY 20TH. CAME OUT YESTERDAY (MAY 30TH) TO MOVE IT. UNCOVERED IT AND FOUND THE CRACK ALONG THE LOWER SECTION OF THE WINDSHIELD. IT WAS NOT THERE WHEN I COVERED IT ON THE 20TH. THERE IS NO EVIDENCE OF "CHIP OR DAMAGE" JUST THE CRACK (WHICH WAS NOT THERE WHEN THE CAR WAS COVERED). CAR WAS STATIONARY, IN OUR DRIVEWAY ON A PRIVATE, GATED STREET, COVERED. CONCERNED THAT THERE IS A FAULTY DESIGN ISSUE AND THAT WILL HAPPEN AGAIN. SCARES ME TO THINK IT COULD HAPPEN WHEN I'M DRIVING WITH OTHERS IN THE CAR. TOYOTA IS NOT TAKING RESPONSIBILITY. THEY HAVE TOLD ME TO BRING IT IN FOR "EVALUATION". THE DEALERSHIP IS 45 MINUTES AWAY, AND I DO NOT THINK IT IS SAFE TO DRIVE.

Unknown or OtherCrash
Filed May 16, 20165,000 milesNE

THE VANS THAT HAVE BEEN CONVERTED TO A HANDICAP/MOBILITY VAN ARE UNSAFE FOR OTHERS TO DRIVE ONCE THE DRIVER SEAT HAS BEEN REMOVED. I HAVE CONTACTED THE LOCAL COMPANY RESPONSIBLE FOR THE CONVERSION, AND THEY TOLD ME TO SIT ON A DINNING ROOM CHAIR OR A BUCKET. THAT IS DEFINITELY NOT A SAFE OPTION WHEN A NON HANDICAP PERSON NEEDS TO MOVE OR DRIVE THE VAN. I BELIEVE THERE NEEDS TO BE A SEAT MADE THAT CAN CLIP INTO THE WHEEL CHAIR CLAMPS THAT THE HANDICAP DRIVER USES.

Structure › Body
Filed May 3, 201687,701 milesCA

THE SLIDING PASSENGER DOORS STOPPED WORKING AND YOU COULD NOT OPEN THEM MANUALLY. PASSENGERS SIDE DOOR STOPPED WORKING 8/3/15 AND THE DRIVERS SIDE DOOR STOPPED WORKING 5/3/16.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Toyota Sienna → · Every Sienna year → · How the figures are calculated →