Page 6 of 8 · complaints 251–300 of 364

2007 Toyota Sienna complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Structure › Body
Filed Oct 15, 201179,300 milesWI

PASSENGER POWER SLIDING DOOR NOT WORKING PROPERLY. PASSENGER SIDE POWER SLIDING DOOR OPENS ON ITS OWN. PASSENGER POWER SLIDING DOOR WILL NOT CLOSE ON ITS OWN. TOYOTA DEALER DIAGNOSED AS POWER SLIDING DOOR MOTOR AND CABLE FAILURE. THE COST WAS QUOTED AT $1700. THIS IS A SAFETY CONCERN BECAUSE WHEN THE DOOR IS MANUALLY CLOSED IT WILL JUST AUTOMATICALLY OPEN WHEN DRIVING DOWN THE ROAD. *TR

Structure › Body › Door
Filed Sep 27, 201130,000 milesAK

LEFT SIDE REAR MECHANISM BROKE. CABLE SNAPPED ON THE SLIDING DOOR. ALMOST HIT MY CHILD IN THE FACE. POWER SLIDING NO LONGER OPERABLE MUST OPEN MANUALLY WHICH IS VERY HARD FOR A CHILD. COST TO REPAIR IS $2000.00 BY THE LOCAL TOYOTA DEALERSHIP. TOYOTA DID COVER IT UNDER WARRANTY AFTER I CALLED THE TOYOTA CUSTOMER CARE NUMBER BECAUSE IT WAS JUST DAYS AFTER THE 3 YEAR WARRANTY HAD EXPIRED. 8/11 RIGHT SIDE REAR MECHANISM BROKE (OTHER DOOR). CABLE SNAPPED AGAIN. TOLD WE SHOULD NOT USE DOOR UNTIL REPAIRED WHICH WE WILL BE PAYING FOR THIS TIME. SEEMS LIKE THESE DOORS ARE POORLY DESIGNED AND DANGEROUS WHEN INOPERABLE. *TT

Structure › Body
Filed Sep 8, 201155,000 milesCA

POWER REAR HATCH WILL OPEN NORMALLY, BUT WILL RELEASE WHEN IT REACHES THE TOP OF IT'S TRAVEL, ALLOWING THE UNIT TO COME CRASHING DOWN ONTO THE UNSUSPECTING OWNER WHILE THEY ARE TRYING TO RETRIEVE ITEMS FROM THE BACK OF THE VEHICLE. THE TRAPPED OWNER MAY TRY TO FIGHT OFF THE HATCH, BUT THE DRIVE MOTOR CONTINUES TO CLOSE UNTIL CONSIDERABLE RESISTANCE (I.E. SHOULDER) IS USED TO FEND IT OFF. *TR

Engine and Engine Cooling › Exhaust System
Filed Sep 2, 201140,000 milesMN

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT EXHAUST FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

Structure › Body › Hatchback/Liftgate
Filed Aug 19, 201127,500 milesTX

I OWN A 2007 TOYOTA SIENNA MINI-VAN. THE LIFTGATE IS OPENED BY DEPRESSING A RUBBER COVERED BUTTON. THE RUBBER HAS MELTED TO A POINT THAT IT IS MOLTEN. EACH TIME YOU TOUCH THE LATCH YOUR FINGERS ARE TURNED BLACK AND IT IS EXTREMELY DIFFICULT TO REMOVE. I LIVE IN TEXAS AND WE ARE EXPERIENCING VERY HIGH TEMPERATURES. I HAVE READ MANY ONLINE ACCOUNTS OF OTHER PEOPLE HAVING THIS PROBLEM AND I THINK TOYOTA SHOULD RECALL THE AFFECTED VEHICLES. THE AREA MANAGER FOR TOYOTA TOLD ME THAT THE PROBLEM IS OCCURRING ON OTHER TOYOTA MODELS BUT THERE HAVE BEEN NO RECALLS.THIS TO ME IS A SERIOUS DEFECT THAT THE LOCAL DEALERSHIP QUOTED ME A COST OF $350 TO REPAIR AND REPLACE WITH THE SAME LATCH COVER.WHY WOULD I PAY THAT MUCH WHEN I KNOW IT WILL SELF DESTRUCT NEXT SUMMER. *TR

Latches/Locks/Linkages
Filed Aug 14, 201170,000 milesME

THE SLIDING DOOR FOR OUR 2007 TOYOTA SIENNA ON THE PASSANGER SIDE DOES NOT LATCH PROPERLY. THIS LEADS TO THE POSSIBILITY OF IT OPENING WHILE DRIVING AND SOMEONE FALLING OUT. *TR

Seat Belts
Filed Aug 2, 2011NY

DRIVER SIDE SEATBELT STUCK IN SHOULDER RETRACTOR, AND NOW DOES NOT WORK AT ALL

Engine and Engine Cooling › Engine
Filed Aug 1, 201119,450 milesOH

2007 TOYOTA SIENNA ENGINE STOPPED, AND FAILED TO START WITHIN ABOUT 15 MINUTES AFTERWARDS AT HOT WEATHER ABOVE 95F WITH AIR CONDITIONING ON. *KB

Equipment › Appliance › Air Conditioner
Filed Jul 11, 201144,900 milesOH

MY COMPLAINT INVOLVES THE TOYOTA SIENNA MINIVAN (MINE IS A 2007). I BELIEVE TOYOTA IS AWARE OF A DEFECT IN THE REAR AC LINES WHICH CAUSES THEM TO PREMATURELY CORRODE NEAR THE REAR AXLE. THIS CAUSES A RELEASE OF THE REFRIGERANT INTO THE ATMOSPHERE AND MANDATES THE LINES BE REPLACED BY THE OWNER AT A COST OF APP. $1200. MY VEHICLE WAS PURCHASED NEW IN MAY 2007 AND HAS 45K MILES- NO ACCIDENTS, ALWAYS PROPERLY MAINTAINED. THIS VAN WAS RECENTLY RECALLED FOR EXCESS CORROSION IN THE SPARE TIRE CARRIER WHICH CAUSES THE SPARE TIRE TO FALL OUT. THE FOLLOWING IS A QUOTE FROM THEIR PRESS RELEASE: THE RECALL INCLUDES CERTAIN 1998 THROUGH 2010 MODEL YEAR SIENNA 2WD VEHICLES EQUIPPED WITH A SPARE TIRE AND OPERATED IN COLD CLIMATE AREAS WITH HIGH ROAD SALT USE. IN ADDITION TO THE DISTRICT OF COLUMBIA, VEHICLES CURRENTLY REGISTERED IN THE FOLLOWING COLD CLIMATE STATES WITH HIGH ROAD SALT USAGE ARE COVERED BY THIS RECALL: CONNECTICUT, DELAWARE, ILLINOIS, INDIANNA, KENTUCKY, MASSACHUSETTS, MARYLAND, MAINE, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VIRGINIA, VERMONT, WISCONSIN AND WEST VIRGINIA. THE CORROSION RESISTANCE OF THE SPARE TIRE CARRIER IN INSUFFICIENT WHEN VEHICLES ARE OPERATED IN AREAS WHERE A LARGE AMOUNT OF ROAD SALT IS APPLIED. IN THE WORST CASE, THE CARRIER CABLE MAY FAIL AND THE SPARE TIRE COULD BECOME SEPARATED FROM THE VEHICLE... THE DEALERSHIP SERVICE REP STATED TO ME THAT HE SEES THIS FAILURE VERY OFTEN, AND THE PARTS DEPT. KE

Air BagsCrash
Filed Jul 5, 201169,000 milesOH

I HAVE A 2007 TOYOTA SIENNA VAN. THE SRS LIGHT INTERMITTENTLY COMES ON. I TOOK IT IN FOR GENERAL MAINTAINANCE AS WELL AS TO CHECK THE AIR BAGS. I GOT AN ERROR CODE OF BO111 AND WAS TOLD IT WOULD BE SEVERAL HUNDRED TO FIX. I CHOSE NOT TO HAVE IT FIXED AT THIS TIME AS IT WAS THE PASSENGER SIDE. NOW THE LIGHT HAS GONE OFF. IM NOT SURE IF IN FACT IT IS AN AIRBAG PROBLEM OR ELECTRICAL. I WAS ALSO IN AN ACCIDENT IN 2009 WHICH I COULD NOT EVEN OPEN MY DOOR AND THE VEHICLE WAS NOT DRIVEABLE AND THE AIRBAGS DID NOT DEPLOY. TOYOTA IS LOOKING INTO THIS. HOPEFULLY, IT WILL BE COVERED BECAUSE I DO BELIEVE THIS IS A MANUFACTURERS ISSUE. *KB

Visibility
Filed Jul 1, 201168,000 milesFM

REMOTE CONTROLLED REAR VISION MIRROR QUIT FOLDING, AGAINST OR AWAY AS DESIGNED. SERVICE WRITER AT TOYOTA REFUSED REPAIR UNLESS OWNER PAID $450. REPAIRS NOT PERFORMED SINCE MIRRORS REMAINED FOCUSED. IN JUNE 2011, THE MIRROR ON THE PASSENGER SIDE FRONT DOOR BEGAN FOLDING BACK AND FORTH WITH THE WIND, ABOUT AN INCH FROM MECHANICAL FAILURE. MIRROR DESIGNED WITHOUT A WAY TO STOP MIRROR FROM FOLDING. VEHICLE HAS ZERO ACCIDENTS, MIRROR HAS NEVER BEEN DAMAGED OR REPAIRED AND FOLDING OPTION RARELY USED SINCE NEW. HOW MANY TOYOTA'S ARE BEING DRIVEN WITH UNRELIABLE VISION DUE TO FAULTY MIRRORS THAT WILL NOT LOCK INTO PLACE?

Latches/Locks/Linkages
Filed Jun 7, 201131,700 milesTN

REAR PASSENGER AUTOMATIC DOOR WILL NOT OPEN. IN 2009, WHILE THE VEHICLE WAS UNDER WARRANTY, A SIMILAR PROBLEM OCCURRED AND THE DEALERSHIP REPLACED PART # 69631-08020 (CONTROL, SLIDE DR). WHEN I DISCOVERED THE NEW PROBLEM, MY 3-YEAR OLD SON WAS IN HIS CAR-SEAT ON THE PASSENGER SIDE, SO I HAD TO ENTER THROUGH THE DRIVER SIDE REAR DOOR. I'M GLAD THIS WAS NOT AN EMERGENCY SITUATION, FOR HAD IT BEEN, MY SON'S LIFE COULD HAVE BEEN ENDANGERED. EDMUNDS.COM LISTS NUMEROUS INSTANCES OF SIMILAR PROBLEMS. CLEARLY TOYOTA NEEDS TO ISSUE A RECALL ON THIS CRUCIAL SAFETY ISSUE. *TR

Structure › Body
Filed Jun 6, 201150,000 milesTX

THE REAR HATCH LATCH/OPENING MECHANISM IS SOFT AND GOOEY. THE SOFTENING/MELTING BEGAN SOMETIME LAST YEAR AND IS GETTING WORSE. IT MAKES IT ALMOST IMPOSSIBLE TO OPEN BY A CHILD OR WEAKER PERSON. DIFFICULT TO OPEN FOR THE REGULAR GUY. IF THERE WAS SOME TYPE OF EMERGENCY THE LATCH MAY OR MAY NOT WORK. THE MELTED HANDLE ALSO LEAVES A BLACK TAR-LIKE GUNK ON HANDS IN WARM CONDITIONS. THE VAN IS NEVER PARKED IN THE SUN - ALWAYS IN THE GARAGE. THE TOYOTA DEALERSHIP THAT SERVICES OUR VAN SAID THEY ARE SEEING THIS AND HEARING COMPLAINTS ALL THE TIME. THEY WANT AROUND $200 TO REPLACE.

Latches/Locks/Linkages
Filed May 20, 201114,000 milesNJ

MY 2007 TOYOTA SIENNA XLE WITH ONLY 14,000 MILES HAVING ISSUES WITH THE REAR TRUNK. FIRST TIME WAS WITH THE TRUNK NOT RESPONDING TO THE REMOTE AND THE DEALERSHIP HAD TO REPLACE THE SENSOR. SECOND WAS WHEN I OPENED THE TRUNK IT WOULD CLOSE SUDDENLY BECAUSE THE REAR HATCH STRUT IS DEFECTIVE AND DEALERSHIP WOULD NOT REPLACE IT BECAUSE IT JUST PASS THE 3 YEAR WARRANTY. *TR

Suspension › Rear
Filed May 6, 201112,000 milesGA

TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE HAVING THE REAR TIRES REPLACED BY AN AUTHORIZED DEALER THE CONTACT WAS INFORMED THE REAR AXLE WAS OUT OF ALIGNMENT, CAUSING THE REAR TIRES TO WEAR EXCESSIVELY. THE REAR AXLE WAS NOT REPAIRED BUT THE TIRES WERE REPLACED. THE REAR TIRES HAVE SINCE BEEN REPLACED THREE TIMES DUE TO EXCESSIVE TREAD WEAR. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 41,000. UPDATED 06/30/11*LJ UPDATED 2/29/12 *CN

Latches/Locks/Linkages
Filed Apr 20, 201180,000 milesSC

THE HANDLE (HATCH OPENING MECHANISM) ON OUR 2007 TOYOTA SIENNA DETERIORATED/MELTED LAST YEAR AND ONLY WORKS INTERMITTENTLY. IT IS VERY DIFFICULT TO OPEN / ENGAGE, LEAVES BLACK RESIDUE ON YOUR HANDS IN THE HOT CONDITIONS (E.G. SUMMER) AND DOES NOT WORK WELL IN COLD CONDITIONS (E.G. WINTER). *TR

Unknown or Other
Filed Apr 7, 201150,000 milesWI

2007 TOYOTA SIENNA XLE AT THE THREE YEAR AGE, THE REAR BUNGEE'S THAT MOVE THE REAR HATCH UP AND DOWN BEGAN TO FAIL. TOYOTA RELUCTANTLY (OUT OF WARRANTY) REPLACED. PRIOR TO, THE HATCH WOULD FALL CONTINUALLY AND STRIKE OUR HEADS. IN THE SIX MONTHS SINCE, THE HATCH HAS STAYED UP BUT I FEEL THE NEW BUNGEE'S ARE TOO STRONG. NOW THE AUTOMATIC CLOSING FEATURE HAS FAILED. YOU HAVE TO REALLY PULL ON THE HATCH TO CLOSE. TOYOTA DENIES ANY "HISTORY" OF ISSUES WITH THE HATCH SYSTEM ON OUR VEHICLE. *TR

Service Brakes, Hydraulic
Filed Apr 7, 201185,000 milesWI

NOTICED A VIBRATION STARTING ON A 2007 TOYOTA SIENNA XLE. INITIALLY THOUGHT IT TO BE TIRE RELATED. UPON INVESTIGATION NOTICED THE LEFT REAR WHEEL WAS TOO HOT TO TOUCH. REVEALED THAT THE BRAKE ASSEMBLY HAD SEIZED AND WAS CAUSING THE BRAKES TO OVERHEAT (BLUE DICK AND CYLINDER). TOYOTA CLAIMS THEY HAVE SEEN THIS ON MANY SIENNA'S AND THEY REGULARLY LUBE THE SLIDES THAT MOUNT THE WHEEL CYLINDER. MINE HAD NOT SEEN LUBE. BRAKE PADS ON THE REMAINDER OF THE CAR WERE ~ 50%. I BELIEVE HAD I NOT FOUND THIS, THERE WOULD HAVE BEEN A FIRE (IT WAS THAT HOT). NOW I'M STUCK ON MY $ TO PAY ALMOST $1000 FOR NEW BRAKES (OPTED TO OVERHAUL THE OTHER THREE TO ELIMINATE THE SAME PROBLEM ELSEWHERE). *TR

Latches/Locks/Linkages
Filed Apr 4, 201137,000 milesGA

THE HANDLE ON THE HATCH OF OUR 2007 TOYOTA SIENNA MELTED LAST YEAR AND ONLY WORKS OFF AND ON. IT IS VERY DIFFICULT TO OPEN, LEAVES BLACK RESIDUE ON YOUR HAND IN THE SUMMER AND FREEZES AND WON'T WORK AT ALL IN THE WINTER. UPON CALLING THE DEALERSHIP AND TOYOTA I WAS TOLD THERE WAS NO RECALL AND THIS MUST BE FIXED AT MY COST DUE TO WARRANTY EXPIRATION. *TR

Tires
Filed Mar 14, 201127,000 milesTX

DRIVING VEHICLE EXITING HIGHWAY, TIRE BLEW OUT NEXT TO THE RIM, LEAVING THE RUBBER AROUND THE BEAD. THE TIRE BLEW TOWARD THE TREAD UP TO THE TREAD INSPECTION REVEALED CRACKING AROUND THE RIM ON TWO OTHER TIRES. *TR

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Mar 11, 201163,000 milesNC

TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT WHENEVER THE GEAR SHIFT WAS PLACED IN PARK, THE VEHICLE ROLLED FORWARD. THE DEALER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS OR RELATED WARRANTIES; HOWEVER, THERE WAS A PIECE THAT BROKE OFF THE LINKAGE WHERE THE GEAR BOX WAS LOCATED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 63,000.

Air Bags
Filed Feb 15, 201167,000 milesWA

SRS WARNING LIGHT CONTINUED FLASHING AFTER START UP. DEALER CONFIRMED ERROR CODE B0111. PASSENGERS AIR BAG AND HARNESS NEEDS REPLACED. THESE ITEMS ARE COVERED WITH "UPDATED PARTS" IN A TOYOTA TSB 0162-10, DATED 02/27/2008, COVERING SIENNA MODEL YEARS 2004 THROUGH 2008. OVER ONE HUNDRED SIMILAR OCCURRENCES ARE FOUND ON VARIOUS SAFETY RELATED AND OWNER BASED INTERNET SITES. THIS IS AN OBVIOUS OEM DEFECT OF A CRITICAL VEHICLE SYSTEM THAT TOYOTA HAS BEEN AWARE OF FOR SOME TIME NOW.

Latches/Locks/Linkages1 injured
Filed Feb 2, 201140,000 milesCA

REAR HATCH DID NOT STAY OPEN AND FELL ON MY WIFE'S HEAD AND INJURED HER. *TR

Latches/Locks/Linkages
Filed Jan 29, 201150,000 milesWA

PASSENGER SIDE AUTOMATIC DOOR NOT OPENING WITH ANY OF THE BUTTONS ON THE INSIDE OF VEHICLE. BUT IT WILL OPEN FROM THE OUTSIDE, BY PULLING ON THE HANDLE. POTENTIAL SAFETY HAZARD OF NOT BEING ABLE TO EXIT VEHICLE IN DURING AN EMERGENCY. DIFFICULT FOR YOUNG CHILDREN TO OPEN DOOR MANUALLY. WE TOOK IT TO WILSON TOYOTA. THE DIAGNOSED A $50.00 PART. $90.00/ HR RATE. THE PART WAS ORDERED, THEN SCHEDULED FOR REPAIR. THE ACTUALLY CHARGE WAS 696.08 . THEY DECIDED TO CHANGE EVERYTHING, TO COVER THEIR LIABILITY NO DOUBT. NUMEROUS FAILURES OF DOORS IN YOU TUBE AND EDMUNDS .COM FORUMS. I SUGGEST TOYOTA TAKE RESPONSIBILITY AND DO A RE-CALL AND FIX THIS POTENTIAL SAFETY ISSUE. 56206 MILES 2007 TOYOTA SIENNA LE. *LN

Unknown or Other
Filed Jan 14, 201150,000 milesCA

2007 TOYOTA SIENNA VAN, POWER SLIDING DOOR CENTER HINGE FAILING, REQUIRING REPLACEMENT, WHEN DOOR IS ON DRIVER'S SIDE AND RARELY USED. NUMEROUS SIMILAR COMPLAINT ONLINE. PLEASE CONSIDER THAT SUCH A FAILURE OF THIS HINGE CANNOT BE CONSIDERED "WEAR AND TEAR" WITH LIMITED USAGE. *TR

Service Brakes, Hydraulic
Filed Jan 13, 201165,000 milesNY

MY TOYOTA MINIVAN 07 SLID ON ICE/SNOW INTO INTERSECTION TWICE THIS WINTER AND UP ONTO SOMEONES LAWN TODAY. IT FELT LIKE THE ANTI LOCK BRAKES WERE ACTIVATED AFTER I SLID A BIT, WHILE ON A CURVE, I LOST COMPLETE CONTROL. I WAS GOING VERY SLOW FOOT, OFF HTE PEDAL ON A CURVE. *TR

Latches/Locks/Linkages
Filed Jan 11, 201160,721 milesPA

PREMATURE FAILURE OF STRUTS FOR AUTOMATIC BACK HATCH OF 07 TOYOTA SIENNA MINIVAN PREVENTS REAR HATCH FROM OPENING FULLY, CAUSING USERS TO HIT HEAD ON HATCH WHEN TRYING TO ACCESS REAR OF VAN. VEHICLE HAD APPROX. 60K MILES AND LESS THAN 4 YEARS OLD. REPAIRS TO REPLACE STRUTS COST $300; NO GUARANTEE THEY WILL NOT PREMATURELY FAIL/WEAR OUT. *TR

Structure
Filed Dec 22, 2010NY

2007 TOYOTA SIENNA. CONSUMER WRITES REGARDING SPARE TIRE RECALL *TGW THE CONSUMER STATED HIS WIFE TOOK THE VEHICLE TO THE DEALER FOR THE RECALL. HOWEVER, WHEN SHE BROUGHT THE VEHICLE HOME, HE NOTICED THE SPARE TIRE HAD BEEN PLACED IN THE REAR PART OF THE VEHICLE AND SECURED WITH A STRAP. SO, WHEN THE REAR SEAT WAS PLACED IN THE STORED POSITION, THE SPARE TIRE WOULD BE PLACED ON TOP OF THE STORED SEATS. THE CONSUMER STATED THE DEALER NEVER MENTIONED THE CONDITION OF THE CARRIER AND NEVER MENTIONED THE TIRE WOULD BE PLACED IN THE REAR OF THE VEHICLE. THE CONSUMER STATED THEY COMPLETELY ALTERED THE FUNCTIONALITY OF THE VEHICLE WITHOUT HIS CONSENT AND IT ALSO CREATED A SIGNIFICANT SAFETY ISSUE, WHICH MEANT THE TIRE WAS NOT PROPERLY SECURED IN THE CAB OF THE VEHICLE. WHEN THE CONSUMER CALLED THE DEALERSHIP, HE WAS INFORMED THE PARTS TO PROPERLY FIX THE PROBLEM WERE NOT AVAILABLE. *JB

Structure › Body › Trunk Lid1 injured
Filed Dec 13, 201056,000 milesVA

TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA XLE. THE CONTACT STATED THAT WHILE PRESSING THE TRUNK RELEASE AND PUTTING HER GROCERIES IN THE VEHICLE, THE TRUNK AUTOMATICALLY RELEASED AND SHE INJURED HER NOSE WHILE SHE ATTEMPTED TO MOVE HER HEAD OUT OF THE WAY OF THE TRUNK LID. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. UPDATED 04/05/11*LJ UPDATED 04/05/11

Exterior Lighting
Filed Nov 19, 201040,000 milesIA

2007 TOYOTA SIENNA. LOW BEAM HEADLAMPS CONTINUE TO BURN OUT. DRIVERS SIDE 2 TIMES SINCE DECEMBER 2009. PASSENGER SIDE 4 TIMES SINCE DECEMBER 2009. *TR

Structure
Filed Nov 16, 201027,000 milesNY

TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 10V160000 (STRUCTURE) AND TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. THE DEALER TOOK THE SPARE TIRE FROM UNDERNEATH THE VEHICLE, PLACED IT INSIDE THE REAR OF THE VEHICLE AND TIED IT DOWN WITH A BUNGEE CORD. THE CONTACT DID NOT FEEL THAT THE REPAIR WAS ADEQUATE OR THAT THE BUNGEE CORD WOULD HOLD THE TIRE SECURELY. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 32,000. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000.

Tires
Filed Nov 4, 201030,000 milesMN

WHILE HAVING SERVICE PERFORMED ON MY 2007 SIENNA THIS PAST SUMMER, I WAS TOLD BY THE SERVICE REPRESENTATIVE THAT THE SPARE TIRE ON MY VAN NEEDED TO BE REMOVED BECAUSE OF A DEFECTIVE CABLE THAT WOULD ALLOW IT TO DROP TO THE ROADWAY FROM THE UNDERSIDE OF THE VAN'S FRAME. AT THAT TIME I WAS TOLD THAT A RECALL WOULD SOON BE ANNOUNCED SO THAT I WOULD RECEIVE A REPLACEMENT CABLE AND COULD ONCE AGAIN DRIVE WITH A SPARE TIRE. IT HAS BEEN SEVERAL MONTHS NOW SINCE MY SPARE TIRE WAS REMOVED, AND I HAVE RECEIVED NO INFORMATION WHATSOEVER FROM TOYOTA REGARDING THIS ISSUE. I AM FRANKLY UNCOMFORTABLE DRIVING WITHOUT A SPARE TIRE AND CONSIDER THIS A PERSONAL SAFETY ISSUE. *TR

Child Seat
Filed Oct 30, 2010OR

I OWN TWO SUNSHINE KIDS SUPERLATCH RADIANS (65SL) [MODEL: US16500, DOM 12/09, SERIAL # 12090124403603]. I HAVE INSTALLED THEM BOTH REAR FACING AND FORWARD FACING IN MY 2007 TOYOTA SIENNA WITH LATCH. INITIALLY, THE INSTALLS APPEAR TO BE TIGHT AND NOT MOVE MORE THAN 1 INCH IN ANY DIRECTION. THE LATCH STRAP ON BOTH CAR SEATS "SELF" LOOSEN WHILE THE CHILD RIDES IN THE SEAT. I AM ABLE TO REPLICATE THE ISSUE WITH EVERY USE REGARDLESS IF SEAT IS REAR FACING OR FORWARD FACING. I HAVE CONTACTED SUNSHINE KIDS TO REPORT THE PROBLEM AND WAS NOT GIVEN A SOLUTION TO MY COMPLAINT. I AM CURRENTLY CERTIFIED AS A CHILD PASSENGER SAFETY TECHNICIAN. MY FEAR IS, THE SEAT APPEARS TO BE CORRECTLY INSTALLED AND COMPATIBLE WITH THE VEHICLE BUT THEN IT BECOMES COMPROMISED DURING/AFTER USE. ISSUE: ADJUSTMENT BUCKLE ON THE LATCH STRAP LOOSENS OVER TIME. *TR

Air Bags
Filed Oct 21, 201065,000 milesMA

MY NAME IS [XXX] AND I HAVE A 2007 TOYOTA SIENNA WITH AN AIRBAG LIGHT THAT INTERMITTENTLY COMES ON AND OFF. AS A MECHANIC, I RESEARCHED MY AIRBAG LIGHT DIAGNOSTIC TROUBLE CODE B0111 OPEN IN SIDE SQUIB RH CIRCUIT AND THERE IS A TSB ON REPAIRING THE AIRBAG LIGHT. IT SAYS TO REPLACE THE AIRBAG ASSEMBLY IN THE PASSENGER FRONT SEAT. AS MECHANIC, I KNOW THAT WHEN THE AIRBAG LIGHT IS ON, THE AIRBAGS WILL NOT DEPLOY IN AN EMERGENCY SITUATION. THEREFORE, I DON'T SEE WHY A SAFETY ISSUE SUCH AS THIS IS NOT A RECALL. SO INSTEAD OF A RECALL, I MUST NOW SPEND $900 ON JUST THE AIRBAG, NEVERMIND THE COST TO INSTALL IT? I DO NOT BELIEVE THAT I SHOULD BE RESPONSIBLE FOR SUCH A COSTLY REPAIR DUE TO THE FACT THAT THIS IS A SAFETY ISSUE THAT I COULD NOT HAVE PREVENTED. THE TSB NUMBER IS T-SB-0252-08 FROM MY REPAIR PROGRAM, MITCHELL ON DEMAND AND IT SAYS TOYOTA'S REFERENCE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Structure
Filed Oct 12, 2010MD

TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE DEALER ONLY PERFORMED PART OF RECALL 10V160000 (STRUCTURE); THE CABLE WAS ON BACKORDER AND WAS NOT ABLE TO BE INSTALLED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES, BUT THE DEALER PLACED THE TIRE IN THE CENTER REAR OF THE VEHICLE AND THE CONTACT WAS CONCERNED. THE CONTACT WAS TOLD IT WOULD BE APPROXIMATELY THREE MONTHS BEFORE THE PART WOULD ARRIVE. THE CURRENT MILEAGE WAS 31,322. UPDATED 1/19/2010 *CN THE CONSUMER SOLD THE VEHICLE ON 12/28/10. UPDATED 01/27/11. *JB

Vehicle Speed ControlCrash
Filed Oct 3, 201063,000 milesOH

9/26 APPROXIMATELY 4:30 P.M. 2006 TOYOTA SIENNA SUDDENLY ACCELERATED IN DRIVEWAY AS I WAS TURNING LEFT INTO GARAGE. I COULD NOT STOP VEHICLE AND IT CRASHED INTO THE GARAGE. THE ONLY THING THAT STOPPED THE VEHICLE FROM CRASHING THROUGH THE GARAGE WAS THE BACK LEFT WHEEL HITTING THE DOOR FRAME AND METAL RAIL OF THE GARAGE DOOR OPENER, PULLING IT DOWN ONTO THE CAR. THE ENTIRE LEFT SIDE OF THE VEHICLE WAS DAMAGED ALONG WITH THE SIDE OF THE GARAGE. WE BOUGHT THE VEHICLE NEW AND HAVE HAD NO PREVIOUS MECHANICAL PROBLEMS WITH IT. WE CONTACTED TOYOTA ON 9/26, AND 9/27. THEY GAVE US A CASE MANAGER AND CASE NUMBER AND ON 9/29 STATED THAT A REPRESENTATIVE WOULD BE APPOINTED TO LOOK AT THE VEHICLE IN 10-14 DAYS AND IT WOULD TAKE ANOTHER 30 DAYS FOR THE INSPECTION. THEY STATED IF THE VEHICLE WAS MOVED, IT MIGHT BE CONSIDERED "TAMPERED WITH". WE HAD TO HAVE OUR GARAGE REPAIRED, SO HAD VEHICLE TOWED TO A TOYOTA DEALERSHIP ON 10/1 WITH INSTRUCTIONS NOT TO START VEHICLE OR DO ANYTHING TO IT. OUR CAR INSURANCE ADJUSTER WOULD NOT GIVE AN ESTIMATE ON THE VEHICLE WHILE IT WAS LODGED IN THE SIDE OF THE GARAGE AND FELT THAT IT MIGHT INCUR ADDITIONAL DAMAGE WHEN PULLED OUT IF THE OVERHEAD DOOR FELL ON IT. CONTRACTOR WAS PRESENT AT TOWING TO REMOVE OVERHEAD DOOR AND JACK UP DOOR FRAME. $3,500 DAMAGE TO GARAGE. CAR ADJUSTER WILL DO TO DEALERSHIP TO GIVE ESTIMATE ON VEHICLE . I WAS THE ONLY OCCUPANT AND WAS NOT HURT. WE HAVE BEEN PULLING IN THIS GARAGE SINCE 1983 AND WITH MINI-VANS SINCE 1987 AND KNOW H

Vehicle Speed ControlCrash
Filed Sep 27, 201019,000 milesMD

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT WAS ENTERING A PARKING GARAGE AT 20 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE GARAGE WALL. THE CONTACT WAS UNINJURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE DEALER ADVISED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. ON A LATER DATE WHILE ENTERING A PARKING LOT, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO A CEMENT POLE. THE CONTACT WAS UNINJURED AND THE VEHICLE WAS TOWED TO A LOCAL GARAGE. A POLICE REPORT WAS AVAILABLE. THE MANUFACTURER ADVISED THAT AN INVESTIGATOR WOULD FURTHER INSPECT THE VEHICLE FOR THE CAUSE OF THE FAILURE. THE CONTACT WAS AWAITING THE RESULTS BUT THE MANUFACTURER ADVISED THAT THE INVESTIGATION RESULTS WOULD NOT BE DISCLOSED TO HER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,000 AND THE CURRENT MILEAGE WAS 22,000.

Air Bags › Side/WindowCrash1 injured
Filed Sep 20, 2010DC

2007 TOYOTA VAN. CONSUMER STATES SHE WAS HIT ON THE DRIVER'S SIDE BY ANOTHER VEHICLE AND THE AIRBAGS DID NOT DEPLOY *TGW THE CONSUMER STATED SHE HIT HER HEAD ON THE WINDOW. *JB

Tires
Filed Aug 23, 201035,000 milesMI

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA EQUIPPED WITH DUNLOP SP4000 TIRES. THE CONTACT STATED THAT THE FRONT PASSENGER TIRE WAS BULGING ALONG THE SIDEWALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE EACH TIRE, EXCEPT THE FRONT DRIVER SIDE TIRE, WAS REPLACED. APPROXIMATELY SEVEN MONTHS LATER, THE FAILURE RECURRED ON BOTH REAR TIRES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE BOTH REAR TIRES WERE REPLACED. THE FAILURE RECURRED A SECOND TIME WITHIN THE NEXT SEVEN MONTHS ON THE REAR DRIVER SIDE TIRE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS IN THE PROCESS OF HAVING THE TIRE REPLACED. AFTER EACH FAILURE, THE TIRES WERE REPLACED WITH THE EXACT SAME TYPE AS THE PREVIOUS TIRE (DUNLOP SP4000). THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 73,000.

Structure
Filed Aug 16, 201060,000 milesIN

I WAS PUMPING GAS AND MY CHILD INSIDE THE CAR HIT THE DRIVERS SIDE SLIDING DOOR BUTTON TO OPEN THE SLIDING DOOR. THE DOOR IS SUPPOSED TO STOP AND NOT OPEN WHEN THE GAS COVER IS OPEN. MY SLIDING DOOR FAILED TO DEACTIVATE AND THE SLIDING DOOR CONTINUED TO AUTOMATICALLY OPEN SMASHING THE GAS PUMP INSIDE THE SLIDING DOOR AND THE GAS TANK OPENING. ALL MEAN WHILE FUEL IS PUMPING INTO THE CAR. THIS BENT THE GAS COVER LUCKILY DIDN'T SPARK A FIRE DUE TO FRICTION. HOWEVER NOW I HAVE TO SLAM THE GAS COVER TO GET IT TO SHUT AS SOME TIMES DOORS NOW WILL NOT OPEN AUTOMATICALLY BECAUSE THE GAS COVER IS NOT LATCHED SHUT. ONCE WE BENT THE DOOR AS BEST WE COULD BACK IN PLACE AT LEAST TO ALLOW IT TO LATCH BACK SHUT. THE DOORS WILL AUTOMATICALLY OPEN AND SHUT AS THEY SHOULD. I HAVE HAD THIS OCCUR MULTIPLE TIMES. THIS IS A BIG SAFETY RISK ESPECIALLY IF YOU ARE PUMPING GAS WHEN THIS HAPPENS. *TR

Structure › Body › Door1 injured
Filed Jul 29, 201045,000 milesOH

TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THE SAFETY FEATURE ON THE AUTOMATIC PASSENGER SIDING DOOR WOULD NOT FUNCTION. THE SLIDING DOOR CLOSED ABRUPTLY ONTO THE UPPER ARM OF THE PASSENGER EXITING THE VEHICLE. IMMEDIATELY, THE AUTOMATIC DOOR MECHANISM WAS ENGAGED AND THE DOOR RELEASED OPEN. THE FAILURE OCCURRED ON TWO DIFFERENT TIMES. THE PASSENGER SUSTAINED MINOR INJURY TO THE UPPER ARM AREA. THE VEHICLE HAD NOT BEEN REPAIRED OR DIAGNOSED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS UNAVAILABLE.

Latches/Locks/Linkages
Filed Jul 29, 201040,000 milesNY

TOYOTA HAS CREATED A HAZARDOUS AND DANGEROUS SITUATION BY NOT COMPLETING A RECALL. THEY HAVE REMOVED THE SPARE TIRE FROM THE BOTTOM OF MY MINIVAN DURING A AOE RECALL, AND PLACED IT UNSECURED IN THE BACK OF THE CAR. THIS WILL NOW BECOME A DEADLY "MISSILE" IN CASE OF AN ACCIDENT OR ANY MANEUVER AT SPEED. THE RECALL WILL NOT BE COMPLETED UNTIL THE END OF AUGUST (AS PER TOYOTA). THIS IS ANOTHER EXAMPLE OF TOYOTA'S DISREGARD FOR SAFETY AND INABILITY TO RESOLVE DESIGN PROBLEMS. *TR

Steering
Filed Jul 28, 201045,000 milesCT

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THE STEERING WHEEL BEGAN TO ABNORMALLY SHAKE WHILE DRIVING AT AN UNKNOWN SPEED. SHE THEN ATTEMPTED A TURN AND THE POWER STEERING FAILED. THE STEERING WHEEL BECAME EXTREMELY STIFF AND DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE RACK, PUMP AND STEERING BELT WAS REPLACED. THE DEALER ALSO PERFORMED A STEERING FLUSH. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 45,000.

Structure
Filed Jul 23, 201051 milesNJ

TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE DRIVING THE VEHICLE AT ANY SPEED THE CONTACT NOTICED THAT THE REAR WINDOW ON THE PASSENGER SIDES BLIND SPOT WAS VERY SMALL AND MADE IT DIFFICULT TO SEE SMALL CARS. THE FAILURE WAS NOT DIAGNOSED. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED SINCE THE VEHICLE WAS PURCHASED. THE FAILURE MILEAGE WAS 51 AND THE CURRENT MILEAGE WAS 30000. UPDATED 09/28/10 *BF THE CONSUMER ALSO STATED THE REAR SEAT WERE VERY HIGH. UPDATED 10/01/10

Fuel System, GasolineCrash
Filed Jul 20, 2010TX

I WAS PULLING UP INTO MY GARAGE DRIVEWAY, AND APPLIED THE BRAKE AND THEN WITHOUT ANY KIND OF WARNING MY TOYOTA 2007 SIENNA STARTED ACCELERATING AND I COULDN'T STOP IT, EVEN THOUGH I WAS PRESSING ON THE BRAKE AS HARD AS I COULD. IT RAN THROUGH MY GARAGE DOOR AND TOOK OFF HALF OF THE GARAGE HOUSING ON THE LEFT SIDE, AND THEN IT RAMMED INTO THE WALL SEPARATING THE GARAGE FROM THE HOUSE. OUT OF DESPERATION I SHIFTED FROM DRIVE TO PARK AND THAT FINALLY STOPPED THE VAN. SO FAR WE ARE AWAITING AN INVESTIGATION, IN THE MEANTIME THOUGH OUR LIVES ARE IN LIMBO BECAUSE OF THIS. *TR

Electrical System
Filed Jul 15, 2010140,000 milesFL

THE INSTALLED DVD NAVIGATION SYSTEM IN OUR SIENNA HAS FAILED. THIS IN IT'S SELF IS NOT A SAFETY CONCERN, BUT IT'S FAILURE HAS ALSO CAUSED THE BACK-UP CAMERA TO BECOME INOPERATIVE. WE USE THIS EXTENSIVELY AND THE SUDDEN LOSS OF IT IS ALMOST AS BAD AS LOOSING ALL YOUR REAR VIEW MIRRORS. *TR

Air Bags
Filed Jun 30, 201029,990 milesNY

AIR BAG LIGHT WAS ON. DEALER HAD TO REPLACE P/S SEAT AIRBAG. *TR

Power Train › Automatic Transmission
Filed Jun 23, 201013,431 milesCA

THE TRANSMISSION WAS DOING WHAT FELT LIKE "NEUTRAL DROPS" AT LOW SPEEDS, WHERE I WOULD SHIFT INTO DRIVE, GET THE "CLUNK" THAT I NORMALLY ASSOCIATE WITH THE TRANSMISSION DROPPING INTO FIRST, THEN DEPRESS THE GAS SLIGHTLY TO START MOVING. THE PROBLEM IS THAT THE ENGINE WOULD REV SUDDENLY, AND THEN CATCH FIRST, WHICH AS YOU KNOW, CAUSES A SUDDEN LURCH OF THE ENTIRE VEHICLE SINCE THE ENGINE HAD BEEN REVVING JUST BEFORE IT CAUGHT. IT WOULD ALSO OCCASIONALLY JUST "LOSE" THE GEAR WHILE DRIVING AT LOW SPEEDS. ON 6/12/2010 THE TRANSMISSION WENT OUT ON ME WHILE I WAS DRIVING HOME (WITH MY FAMILY) ON THE FWY (NORTH 5) FROM LEGOLAND. I HAVE TO ACROSS 5 LANES TO GET TO THE SHOULDER. I GOT THE VAN BRAND NEW ON 3/28/2007 (W/ONLY3 MILES ON THE VAN) FROM CARSON TOYOTA, CA...I PAID $28000 W/PACKAGE3 (OUT THE DOOR PRICE)...AS OF 6/12/2010 THE VAN HAS UNDER 14,000MILES. THE TOYOTA DEALER REPLACED THE TRANSMISSION WITH NO CHARGE (STILL UNDER POWERTRAIN WARRANTY). TRANSMISSIONS AREN'T SUPPOSED TO GO OUT THAT QUICKLY, IT DEFINITELY SEEMS TO BE A QUALITY CONTROL ISSUE. UNDER 14,000 MILES THERE HAS BEEN NO SERVICE DUE SO IT'S NOT A MATTER OF MISSING SCHEDULED MAINTENANCE. THIS IS OBVIOUSLY A VERY VALID SAFETY CONCERN. *TR

Wheels
Filed May 13, 201048,000 milesWI

TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT ALL FOUR TIRES WOULD BECOME FLAT EVERY THREE TO FOUR MONTHS. THE CONTACT STATED THAT THE WHEELS CONTAINED A WHITE SUBSTANCE WHICH CAUSED A METAL REACTION WHICH BROKE THE EDGE OF THE TIRE SEALS. THE VEHICLE WAS TAKEN TO A TIRE CENTER WHERE THE WHEELS WERE CLEANED AND RE-MOUNTED. THE CONTACT CALLED THE DEALERSHIP AND THE MANUFACTURER BUT WAS OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 48,000.

Vehicle Speed ControlCrash1 injured
Filed Apr 28, 2010MI

I WAS PARKING MY VEHICLE IN THE BIXBY HOSPITAL PARKING LOT. I PULLED INTO A SPACE DIRECTLY ACROSS FROM A VEHICLE, AND PUT MY FOOT ON THE BRAKE. AS I WAS PUTTING MY 2007 TOYOTA IN PARK THE CAR LURCHED FORWARD AS IF SOMEONE WAS PRESSING HARD ON THE ACCELERATOR. THE FORCE WAS SO HARD THAT I HIT A POLE AND THEN INTO THE CAR IN FROM OF ME, PUSHING THE OTHER CAR BACK ABOUT THREE FEET INTO A PEDESTRIAN.. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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