2005 Toyota Sienna complaints

LIFTGATE SUPPORT CYLINDER IS LEAKING, WON'T SUPPORT THE LIFTGATE. FELL ON MY HEAD THE FIRST TIME BEFORE I KNEW ABOUT THE PROBLEM. HAPPENED 1000 MILES OUT OF WARRANTY AND THE DEALERSHIP WOULDN'T HELP ME OUT. THE PART IS VERY EXPENSIVE FOR WHAT IT IS. $180.00 FROM THE DEALERSHIP. I ORDERED MINE ON THE INTERNET FOR $125.00. STILL WAITING FOR IT TO COME. *NM

THE RIGHT WINDSHIELD WIPER LEAVES MUCH WATER DIRECTLY IN FRONT OF ME BEFORE THE LEFT WIPER REMOVES IT. EVERY WIPE, WHILE THE WATER IS IN MY LINE OF SIGHT, I STRUGGLE TO SEE THE ROAD. THIS IS DEFINITELY A HAZARD TO MY FAMILY'S SAFETY, AND SHOULD BE EASILY REPAIRED WITH A SIMPLE IMPROVEMENT IN THE DESIGN OF THE WIPER CYCLE. *JB

I HAVE A 2005 TOYOTA SIENNA VAN THAT HAS INTERMITTENT BRAKE FAILURE. IT NORMALLY OCCURS WHEN THE CAR IS COLD. I HAVE RUN SEVERAL RED LIGHTS WITH THE BRAKE PEDAL PRESSED COMPLETELY TO THE FLOOR AND MY WIFE HAS DRIVEN THROUGH TWO YARDS. THE BRAKES FUNCTION NORMALLY ON THE FIRST SEVERAL APPLICATIONS BUT ON THE THIRD OR FOURTH APPLICATION THEY WILL OCCASIONALLY FAIL. MY DEALERSHIP HAS REPLACED THE MASTER CYLINDER AND DONE "DIAGNOSTICS" AT LEAST 8 DIFFERENT TIMES BUT CONSISTENTLY FIND NOTHING. THEY DID TELL ME THAT OTHER VEHICLES WERE EXPERIENCING THE SAME SORTS OF PROBLEM AND IT HAD SOMETHING TO DO WITH A NEW VALVE TIMING ON THE 2005 MODEL AND THE VACUUM WAS INSUFFICIENT UNTIL THE CAR WAS WARM AND THAT I SHOULD IDLE FOR 5 MINUTES BEFORE DRIVING. THIS SEEMS TO WORK MORE CONSISTENTLY BUT I STILL HAVE EPISODES OF POOR BRAKING. WE HAVE BEEN ATTEMPTING TO HAVE THIS RESOLVED FOR ALMOST 18 MONTHS. *JB

CATASTROPHIC TIRE FAILURE ON A TOYOTA SIENNA AWD VAN WITH RUN FLAT TIRES. FORTUNATELY, NO MAJOR INJURIES OR DAMAGE THIS TIME. THE TIRE PRESSURE MONITORING SYSTEM FAILED TO SENSE THE LACK OF PRESSURE IN ONE OF THE TIRES. DRIVING ON THE TIRE WITH NO AIR PRESSURE CAUSED CATASTROPHIC TIRE FAILURE. I WAS TOLD BY THE TOYOTA DEALER THE TIRE PRESSURE MONITORING DID NOT MALFUNCTION, IT SIMPLY DOES NOT WORK. IT CANNOT BE FIXED SINCE TOYOTA SAYS THERE IS NOTHING WRONG. *JB

WHEN ACCELERATING FROM 5-10 MPH, VAN HESITATES AND THEN JERKS FORWARD TRYING TO FIND CORRECT GEAR OR CATCH UP. THIS IS ESPECIALLY DANGEROUS ON SNOW/ICE. TOOK TO LOCAL DEALER 3 TIMES AND WAS TOLD ALL OF TOYOTA'S 5-SPEED TRANSMISSIONS DO THIS AND MY SIENNA WASN'T AS BAD AS OTHERS. THE DEALERSHIP DID REPROGRAM COMPUTER AND I COULD TELL NO DIFFERENCE. I WAS TOLD THERE WAS NOTHING ELSE THEY COULD OR /WOULD DO. I COMPLAINED TO TOYOTA HEADQUARTERS AND STILL GOT NOWHERE. *JB

2005 TOYOTA SIENNA XLE - CRUISE CONTROL WILL NOT HOLD WHEN GOING DOWNHILL. DEALER CHECKED IT, CONTACTED TOYOTA TECH. SUPPORT. THEY WERE TOLD THIS MODEL IS NOT DESIGNED FOR CRUISE CONTROL TO HOLD GOING DOWNHILL! I CONTACTED TOYOTA VIA E-MAIL AND WAS TOLD THE SAME THING. I HAVE OWNED MANY CARS AND NEVER HAVE HAD CRUISE CONTROL NOT HOLD ON A DOWNHILL ROAD. IT WILL BE SET AT 60 AND CONTINUE GOING AS HIGH AS 80 WHEN BRAKES APPLIED. THIS IS A DANGER, DEFECT, SOMETHING IS NOT RIGHT WITH SUCH A DESIGN. I AM PUTTING IN A RECENT DATE, BUT IT HAS OCCURRED SINCE THE VEHICLE WAS PURCHASED. NUMBER OF FAILURES IS ON-GOING. *NM

DT*: THE CONTACT STATED THE ADAPTIVE WHEEL CHAIR LIFT FAILED TO RETRACT INTO THE VEHICLE AFTER THE FUSE BLEW. THERE IS NO MANUAL OPTION TO RETRACT THE LIFT ONCE THE POWER IS INTERRUPTED. EVERY TIME THIS OCCURRED THE VEHICLE HAD TO BE TAKEN BACK TO THE BRUNO INSTALLATION SHOP FOR RESETTING. THE SEAT COMPUTER WAS RESET EACH TIME. THE LIFT IS A BRUNO LIFT-UP POWER MOBILITY SEAT WITH THE MODEL NUMBER OF TAS 5000 L.

DT*: THE CONTACT STATED WHILE DRIVING ROAD DEBRIS WAS RAN OVER CAUSING A FLAT TIRE. THE TIRE PRESSURE SENOR DID NOT INDICATOR THERE WAS A FLAT TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THE TIRE WAS UNABLE TO BE REPAIRED DUE TO THE DAMAGE. THE MANUFACTURER WAS NOT ALERTED. *AK

(1) NEW TOYOTA SIENNA 2005 NAVIGATION SCREEN CRACKED. SCREEN INTERMITTENTLY INOPERABLE, SCREEN WAS PRESSED SEVERAL TIMES IN ORDER OPEN TO OPEN DVD ENTRANCE . (2) NAVIGATION LCD SCREEN IS WORKING, BUT THE TOUCH SCREEN IS NOT (CRACKED) (3)TOOK TO A LOCAL TOYOTA DEALER , TOYOTA IN GENERAL SAID THEY WOULD NOT FIX IT. *JB

VEHICLE HAS EXCESSIVE SPARK KNOCK AT LOW SPEEDS, STARTING FROM A STOP AND AT NORMAL DRIVING SPEED WHEN ENGINE IS UNDER A LOAD. SPARK KNOCK WORSE WHEN ENGINE IS WARMED UP AND DURING WARM WEATHER. CHANGING OCTANE LEVEL DOES NOT HELP SPARK KNOCK. THIS HAS BEEN HAPPENING SINCE VEHICLE WAS BOUGHT IN APRIL 2005. VEHICLE HAS BEEN BACK TO THE DEALER SEVERAL TIMES TO TRY TO FIX THE ISSUE TO NO AVAIL. *JB

DT*: THE CONTACT STATED THE MIDDLE PASSENGER SEAT BELT DOES NOT RETRACT. THE VEHICLE HAS BEEN TO THE DEALERSHIP FIVE TIMES. THE DEALERSHIP REPLACED THE SEAT BELT ASSEMBLY ONCE , AND PUT THE SEAT BELT BACK ON TRACK THE OTHER TIMES. THESE ATTEMPTS HAVE NOT CORRECTED THE PROBLEM. UPDATED 06/07/2006. *AK *TS

I WAS LOADING PACKAGES INTO THE CARGO BAY OF MY 2005 TOYOTA SIENNA (MINIVAN) AND THE POWER HATCH FAILED AND CLOSED ON ME. I WAS LEANING INTO THE VEHICLE AND MY ARMS WERE PINNED. THE HATCH DID NOT GO BACK UP ON ITS OWN AND I HAD TO PUSH UP WITH MY NECK AND SHOULDERS TO FREE MYSELF. THE VEHICLE HAS APPROXIMATELY 13,500 MILES AND HAS NEVER BEEN IN AN ACCIDENT OR OTHERWISE DAMAGED (TO OUR KNOWLEDGE). I WOULD ESTIMATE FEWER THAN SOME 200 CYCLES OF USING THE HATCH. THERE WAS NO WARNING OF IMMINENT FAILURE SUCH AS A GRADUAL LOWERING OF HATCH OPENING PERFORMANCE. I AM CURRENTLY GOING THROUGH REHAB FOR A CERVICAL STRAIN (SPRAINED NECK AND SHOULDERS). I BROUGHT THE VEHICLE IN TO THE DEALERSHIP TO BE INSPECTED BY THE LOCAL TOYOTA REGIONAL REP. HE SAID HE NEVER HEARD OF THIS BEFORE AND THAT I AM THE ONLY WHO WAS EVER INJURED BY THIS TYPE OF FAILURE. I DO NOT TRUST HIM TO BE TRUTHFUL AND UNBIASED. I AM AN ENGINEER AND I DO MOSTLY COMPONENT FAILURE ANALYSIS. WITH A FAIRLY NEW VEHICLE, LOW MILES AND A LITTLE USED HATCH I DOUBT THIS COULD BE A SINGLE OCCURRENCE. I DON'T CARE TO BE BAMBOOZLED BY TOYOTA. HAD THIS HAPPENED TO SOMEONE PHYSICALLY MORE FRAGILE, THEY MAY HAVE BEEN PARALYZED OR KILLED. I REQUESTED THAT TOYOTA NOT REPAIR THE VEHICLE AT THIS POINT IN TIME IN ORDER TO MAKE IT AVAILABLE FOR OTHER INSPECTIONS OR IF THIS BECOMES LEGAL EVIDENCE.*JB

ON MY 2005 SIENNA XLE LIMITED AWD, I HAVE NOTICED AT 50+ MILES AN HOUR INTERSTATE OR EVEN DOWNHILL) THAT THE CAR FEELS LIKE THERE IS EXCESSIVE ROLLING RESISTANCE, AND IF I DON;T ACCELERATE, VERY SOON IT DOWNSHIFTS (HAVE NOTICED THIS EVEN ON A DOWNHILL SLOPE AT 45 MILES A HOUR). SERVICE ADVISOR SAID ALL TOYOTA CARS AS DESIGNED TO DOWNSHIFT AS SOON AS YOU TAKE YOUR FOOT FROM THE PEDAL (SOMETHING WHICH SOUNDS VERY STRANGE TO ME, SINCE I'M DRIVING OTHER MAKES AND MODELS AS WELL). SEEMS THE TRANSMISSION IS NOT TUNED WELL. ON A SEPARATE MATTER, I NOTICED SEVERAL TIMES THAT THE CAR HESITATES TO ACCELERATE FOR A FEW SECONDS WHEN I PUSH THE ACCELERATOR A BIT HARDER AT VERY LOW SPEEDS, SUCH AS WHEN I NEED TO MERGE INTO HEAVY TRAFFIC FROM A SIDE ROAD. IT ALSO HAPPENED WHEN I NEEDED TO CHANGE THE LANES FROM A VERY SLOW MOVING LANE TO ONE WHERE I NEEDED TO ACCELERATE RAPIDLY. AGAIN, SOMETHING FEELS WRONG ABOUT THE TRANSMISSION. *NM

I HAVE RUN FLAT TIRES ON MY 2005 SIENNA (PURCHASED OCTOBER 2004). I ALSO BOUGHT A SET OF WINTER TIRES & RIMS) IN DECEMBER 2004 AND SINCE THEN I AM ALTERNATING THEM 6 MONTHS OF THE YEAR. HAVE CURRENTLY 21,000 MILES ON MY VEHICLE. THE DUNLOP TIRES ARE ALMOST WORN OUT, ALTHOUGH I PROBABLY PUT ON THEM MO MORE THAN 12-13,000 MILES. PART OF THE REASON I BELIEVE IS THAT WHEN I BOUGHT THE CAR(EVEN WHEN I TEST DROVE IT) I NOTICED A ROUGH RIDE AND A PULL TO THE LEFT, BUT COULD NOT WAIT FOR THE DEALER TO ORDER ANOTHER CAR, SO I TOOK IT HOME (I BOUGHT IT FROM A DEALER OUT OF TOWN). ALSO I WAS BLAMING THE TIRE THREAD GEOMETRY FOR THE ROUGH RIDE, AND THE DEALERSHIP OFFERED ME TO CHANGE THE TIRES FOR THE CHEAPER ONES BRIDGESTONE, BUT I HAD TO PAY LIKE $80 FOR THE OPERATION, SO I DECIDED NOT TO. THE ROUGH DRIVE CONTINUED UNTIL I DECIDED TO TAKE IT TO MY LOCAL DEALERSHIP WHO FOUND OUT THAT IT WAS MISALIGNED. THE DID A FREE ALIGNMENT BUT THE CAR WOULD STILL PULL TO THE LEFT. THIS, I WAS TOLD, WAS NORMAL, SINCE THE TIRES HAD BEEN WORN UNEVENLY, SO NOW THEY HAD TO GET THE NORMAL WEAR AGAIN. NOW THE CAR NO LONGER PULLS, BUT THIS COMES A THE COST OF HAVING EXCESSIVELY WORN TIRES. I SEE THAT THIS IS NOT AN UNIQUE CASE. *NM

I HAVE NOTICED RATTLES IN MY SLIDING DOORS DURING WARMER WEATHER. MADE NUMEROUS VISITS TO THE DEALERSHIP TO FIX THE PROBLEM DURING SUMMER 2005 (IN MY ESTIMATES 8 VISITS, BUT SOME WERE NOT RECORDED BY THE DEALERSHIP). AT LAST A FIELD MANAGER FROM OUR REGION DRIVES WITH ME. 5 MINUTES LATER, HE SUGGESTS THAT I USE DOOR-EASE (HE WAS AWARE OF THIS KIND OF NOISE -CREEK- WHEN ACCELERATE AND DECELERATE - IN OTHER SIENNAS.) INCREDIBLY, THIS SEEMS TO ERADICATE THE NOISE. MARCH 2006 I START NOTICING THE CREAKING NOISE AGAIN. IT TAKES ME ANOTHER THREE DAYS TO FIGURE OUT THAT THE SERVICE ADVISOR HAS A PROBLEM COMMUNICATING WITH HIS TECHNICIANS, FINALLY, A TECHNICIAN MENTION TO ME THAT THERE MIGHT BE A TSB EXACTLY FOR MY CAR AND FOR THE SLIDING DOOR RATTLE. BUT THE SERVICE ADVISOR DISMISSES THIS INFORMATION INITIALLY, SAYING THAT SUCH A TSB ONLY EXISTS FOR 2002 MODELS. I GO HOME AND TO MY SURPRISE, I SEE THE TSB DATED JANUARY 26, 2006, WHICH ADDRESSES EXACTLY THIS PROBLEM. BRING THE CAR BACK TO THE DEALERSHIP (SET UP AN APPOINTMENT IN ADVANCE) AND ASK TO MAKE SURE THAT THEY FOLLOW THE TSB RECOMMENDATIONS. THEY REASSURE ME THAT IT WILL HAPPEN. GET THE CAR IN THE AFTERNOON AND LEARN THAT THEY REPLACED THE STRIKER PLATES ON BOTH SIDES (PROCEDURE 1 ON THE TSB). WHEN I CONFRONT THE SERVICE MANAGER (BY THAT TIME NO SERVICE ADVISOR WANTS TO DEAL WITH ME) ABOUT THE DEALERSHIPS LACK OF KNOWLEDGE OF THE SPECIFIC TSB, HE TELLS ME THAT THE TSB DOES NOT APPLY TO MY VIN, HENCE THEY DID NOT HAVE TO REPLA

2005 SIENNA AWD. HAD A FLAT TIRE FOR A COUPLE OF DAYS BUT DID NOT NOTICE IT (ONLY DROVE IN TOWN, NOT INTERSTATE SPEEDS). THE WARNING LIGHT APPEARED BUT DISAPPEARED, AND THEN IT WAS INTERMITTENT (IT LOOKED LIKE IT WOULD TURN ON ONLY AFTER SOME DRIVING.) LUCKILY THIS DID NOT DAMAGE THE TIRES, BUT I WONDER WHAT WOULD HAVE HAPPEN IF I WERE ON THE INTERSTATE IN THE MIDDLE OF NOWHERE AND EXPERIENCED THE SAME PROBLEM (NO WARNING LIGHT). I SEE THAT A RECALL MAY BE IN PROGRESS. *NM

I HAVE A 2005 SIENNA XLE LIMITED AWD AND NOTICED FOR THE PAST TWO WINTERS THAT WHEN I START DRIVING THE CAR AFTER A COLD NIGHT, THE FIRST FEW TIMES I USE THE BRAKES THEY'RE NOT RESPONSIVE. IN FACT I CANNOT SEEM TO BE ABLE TO APPLY THE BRAKES SUFFICIENTLY HARD TO BRING THE CAR TO A STOP IF NEEDED (FROM MY HOUSE I HAVE A STEEP DOWNHILL AND THEN A STOP SIGN BEFORE CONTINUING ON A LARGER STREET.) HAVE NOTICED THIS ALSO IN OTHER PLACES/DIFFERENT CIRCUMSTANCES. BROUGHT UP THIS ISSUE WITH THE SERVICE ADVISOR WHO TOLD ME THAT THEY COULD NOT REPLICATE THE PROBLEM (LEFT THE CAR OVERNIGHT AT THE DEALERSHIP TWICE ALREADY). HE SAID THAT THE BRAKES FUNCTION PROPERLY. NEVERTHELESS, EVERY COLD MORNING I NOTICE THE SAME PROBLEM. *NM

IN REFERENCE TO MY 2005 TOYOTA SIENNA LE AWD MINIVAN, EQUIPPED WITH DUNLOP RUN FLAT TIRES. I AM SCHEDULED TO REPLACE ALL FOUR OF MY TIRES TOMORROW AS A FEW WEEKS AGO I WAS TOLD BY THE DEALERSHIP WHEN I BROUGHT IT IN THAT THE TIRES SHOWED EXCESSIVE WEAR AND NEEDED REPLACING. I BELIEVE THE TIRES SHOULD BE INVESTIGATED AS THEY ARE FAILING AFTER SHORT PERIODS OF TIME. ONE YR(19,000 MILES). THEY HAVE EXTREME WEAR AND MY VAN STEERING WHEEL SHAKES EXCESSIVELY OVER 55 MPH (THE REASON I BROUGHT IT TO THE DEALERSHIP IN THE FIRST PLACE).MAKING ME VERY NERVOUS TO DRIVE IT UNTIL THE TIRES CAN BE REPLACED(AT OVER $250 A TIRE). THERE ARE OTHER CONSUMER COMPLAINTS OF EXTREME WEAR AND TIRES BLOWING OUT AS WELL AS STEEL BELTS SHOWING AND PREMATURE TREAD WEAR. THIS VAN WAS A TOP CHOICE FOR SAFETY FOR MY HUSBAND AND I AS WE HAVE THREE CHILDREN. HOWEVER, IF THE TIRES AREN'T SAFE AND THEY BLOW IT REALLY DOESN'T MATTER HOW SAFE THE VAN IS, I AM SURE I WOULD END UP CRASHING. AS WELL AS MY LAST INSURANCE BILL INCREASING DUE TO EXCESSIVE CLAIMS ON THIS TYPE OF VEHICLE. I CAN'T STATE FOR SURE BUT COULD PROBABLY ASSUME THAT OTHERS ARE HAVING PROBLEMS, AND GETTING IN ACCIDENTS DUE TO THE TIRES, THAT COULD BE PROBABLY HAVE BEEN AVOIDED. *NM

CONSUMER PASSENGER SIDE REAR TIRE DEFLATED WHILE DRIVING. THERE WERE NO WARNING LIGHTS, DEALER INFORMED CONSUMER THAT THERE WOULD BE A WARNING LIGHT SHOWN IF PRESSURE DROPPED TO 5%. *TS THE WARNING LIGHT DIDN'T ILLUMINATE TO LET THE CONSUMER KNOW THE TIRE HAD WENT FLAT. THE CONSUMER WAS INFORMED THE SENSOR WAS TIED INTO THE ABS. *JB

THE SEAT BELT WILL NOT FASTEN IN THE REAR SEAT WHEN FIRST PUT INTO THE LATCH. THE ORANGE TAB MUST BE JIMMIED WITH AND PUSHED AND THEN AFTER IT WAS TOYED WITH IT FINALLY WAS WORKED. IT CONSTANTLY DOES THIS, USUALLY THERE IS A CAR SEAT IN THAT POSITION BUT WHEN IT IS USED WITHOUT IT, IT DOES IT EACH TIME. *JB

I PURCHASED THIS CAR FROM JOE MYERS TOYOTA ON 02-09-2006. IT HAS ONLY BEEN A MONTH SINCE THEN AND THE CAR IS ALREADY GIVING ME PROBLEMS. I CONTACT THE DEALERSHIP BUT THEY WERE NO HELP AT ALL. THE CAR DOES NOT DRIVE RIGHT. I TALKED TO THE DEALERSHIP BUT THEY SAID IT IS NOT THEIR PROBLEM. I DON'T WANT THIS PROBLEMATIC CAR ANYMORE. I TALKED A MECHANIC AND HE TOLD ME THIS CAR WAS IN BAD CONDITIONS. I WANT TO CANCEL THE PURCHASE OF THIS CAR. *JB

DT*: THE CONTACT STATED THE THIRD ROW PASSENGER SIDE SAFETY BELT LEAVES A RED MARK ON THE PASSENGER'S NECK. THE SAFETY BELT MUST BE HELD BY THE OCCUPANT IN ORDER TO AVOID NECK IRRITATION. THE CONTACT IS CONCERNED IN THE EVENT OF AN ACCIDENT THE POSITION OF THE SAFETY BELT MAY CAUSE INJURY. THE MANUFACTURER, WHEN CONTACTED, SUGGESTED PURCHASING A FLEECE PAD TO PROTECT THE NECK FROM IRRITATION. THE FRONT AND SECOND ROW SEATS HAVE AN ADJUSTMENT HARNESS FOR SAFETY BELTS. THE VEHICLE WAS MODIFIED FOR A PERSON WITH DISABILITY AND THEREFORE THE SECOND ROW SEATING WAS REMOVED. THIS LEAVES ONLY THE THIRD ROW FOR CARRYING MORE THAN ONE PASSENGER.

DT*: THE CONTACT STATED THE HARNESS RELEASE BUTTON IS ACCESSIBLE TO THE CHILD. WHEN THE BUTTON IS PRESSED, THE STRAPS RELEASE AND THE CHILD BECOMES UNSECURED. THE MANUFACTURER INDICATED THEY HAD RECEIVED SIMILAR COMPLAINTS, BUT THERE WAS CURRENTLY NO RECALL OR REMEDY AVAILABLE. THE CHILD SEAT IS A BRITAX MARATHON, THE MODEL NUMBER AND DATE OF MANUFACTURER WERE UNKNOWN BY THE CONTACT.*AK

I AM CONCERNED ABOUT SAFETY AND WEAR OF THE RUN FLAT TIRES PROVIDED ON MY 2005 TOYOTA SIENNA VAN. I HAVE 12,000 MILES ON MY TIRES AND UNDERSTAND MANY COMPLAINTS OF NEEDED REPLACEMENT AT 15,000 AT A COST OF APPROX. $345 PER TIRE AND AVAILABILITY OF THE TIRES IS SPARSE. I WAS NEVER TOLD THAT THE CAR WAS EQUIPPED WITH THESE TIRES AND HAVE NO PLACE FOR A SPARE IF I WISH TO USE A REGULAR WEARING TIRE. I THINK THE CAR SHOULD BE EQUIPPED WITH A PLACE FOR A SPARE AND TIRES RECALLED. I AM TAKING A LONG TRIP AND WILL HAVE 15,000 MILES ON MY CAR SHORTLY. WHEN I AM AWAY FROM HOME, I HEAR IT CAN TAKE WEEKS TO LOCATE A REPLACEMENT RUN FLAT TIRE. *JB

I HAVE A 2005 SIENNA XLE AWD, AND THE TIRES FAILED AT 20,016 MILES (THE TREAD WAS COMPLETELY GONE ON THE INTERIOR SIDE OF THE TWO FRONT TIRES). I HAD THE TIRES ROTATED AT 4,472 MILES AND 11,048. HOWEVER, ALL 4 TIRES SHOW EXCESSIVE WEAR FOR THIS AMOUNT OF MILEAGE! THE TIRES ARE FACTORY-ISSUED DUNLOP RUN-FLATS. *JB

I HAVE A 2005 TOYOTA SIENNA AWD THAT IS EQUIPPED WITH BRIDGESTONE RUN-FLAT TIRES. I WAS GIVEN NO SPARE TIRE WITH MY VEHICLE. I WAS TRAVELING WITH MY FAMILY ON OCTOBER 14 2005 ON INTERSTATE 5 IN CA. AT 4 AM WHEN MY TIRE WENT FLAT AT 70 MPH. THE LOW TIRE PRESSURE WARNING SYSTEM FAILED TO NOTIFY MY WIFE WHO WAS DRIVING THAT THE TIRE HAD LOST AIR PRESSURE. SHE CONTINUED TO DRIVE UNTIL THE TIRE STARTED TO DISINTEGRATE AND SHE FELT THE VEHICLE START TO PULL TO THE RIGHT. THERE WE WERE STUCK IN THE MIDDLE OF NOWHERE WITH A DESTROYED TIRE AND NO SPARE. I WAS FORCED TO HAVE MY VAN TOWED TO BAKERSFIELD CA. AND HAVE THE TIRE REPLACED WITH A STANDARD TIRE SINCE THE RUN-FLATS ARE IMPOSSIBLE TO FIND. TOYOTA REFUSES TO COMPENSATE ME IN ANY WAY FOR THIS IRRESPONSIBLE DESIGN THEY HAVE ON THEIR AWD SIENNAS. I DON'T WANT THESE UNSAFE TIRES ON MY VAN AND I WANT A SPARE. I PAID $40,000 FOR THIS VAN AND SHOULD HAVE BEEN GIVEN A SPARE TIRE. I WAS LED TO BELIEVE THAT THESE GARBAGE TIRES WOULD TAKE THE PLACE OF A SPARE WHICH THEY OBVIOUSLY DO NOT!*JB

WHEN TRYING TO STOP BRAKE PETAL WENT TO THE FLOOR. *TS THE VEHICLE WOULD NOT STOP AND THE CONSUMER VEHICLE COLLIDED WITH ANOTHER VEHICLE WHICH WAS STOPPED AT THE STOP LIGHT. THE VEHICLE WAS TOWED TO THE DEALER AND THE BRAKE SHOES AND PADS WERE INSPECTED. THE DEALER ALSO BLED THE BRAKES AND FOUND AIR IN ALL THE LINES EXCEPT THE RIGHT REAR. THE CONSUMER ASKED THE DEALER HOW AIR GOT IN THE LINES AND THEY REPLIED THAT THEY DIDN'T KNOW. *NM

DT*: THE CONTACT STATED THE KEYLESS ENTRY FOB OPENED OTHER 2005 TOYOTA VEHICLES. THE DEALERSHIP IS CHANGING THE CODE FOR THE KEYLESS ENTRY.

DT*: THE CONTACT STATED WHILE DRIVING 15MPH OR LESS, THE AUTOMATIC TRANSMISSION SHIFTED INTO NEUTRAL. ALTHOUGH THE GEARSHIFT WAS NOT VISIBLY SEEN CHANGING GEARS, THE VEHICLE WAS PHYSICALLY FELT SHIFTING DOWN AND LOOSING MOMENTUM. THE VEHICLE WAS SEEN BY THE LOCAL DEALER. THE DEALER REPROGRAMMED THE COMPUTER, BUT THE PROBLEM PERSISTED. THE DEALER WAS UNABLE TO DETERMINE HOW TO REMEDY THE PROBLEM.

WE HAVE A 2005 TOYOTA SIENNA WHICH WE PURCHASED NEW IN OCT. 2004. NO PROBLEMS APPEARED UNTIL NOV, 2005. THE AIR BAG (SRS) PASSENGER FRONT SEAT LIGHT CAME ON INDICATING THE AIR BAG WAS TURNED OFF AND ALSO THE DASH LIGHT CAME ON. THE CAR WAS TAKEN TO TOYOTA DEALER WHO RESET THIS. BEFORE WE ARRIVED HOME THE SAME PROBLEM RECURRED. CONTACTED THE DEALER WHO INFORMED ME TO BRING IT BACK AS SOON AS THE LIGHT WOULD REMAIN ON FOR A DAY ETC. THIS WAS DIFFICULT AS WE ARE APPROX. 70 TO 80 MILES ONE WAY FROM THE DEALER. JAN. 20/06 RETURNED THE CAR TO THE DEALER WHO RESET IT AND EVERYTHING WAS FINE, SAID THEY HAD CONTACTED TOYOTA WHO SAID IT WAS THE PASSENGER IN THE FRONT SEAT WHO WAS CREATING THIS PROBLEM, THE PASSENGER IS MY WIFE WHO WAS NOT AT ALL IMPRESSED WITH THIS STATEMENT! 20 MINUTES AFTER LEAVING THE DEALERSHIP THE SAME PROBLEM RETURNED. THE DEALERSHIP WAS NOW CLOSED. PHONED TOYOTA DIRECT ON JAN. 30/06 AND RECEIVED A CLAIM NUMBER AS I WAS UNABLE TO RECEIVE ANY MORE ASSISTANCE FROM THE DEALERSHIP. LATEST WORD NOW FROM THE DEALERSHIP IS THEY ARE WAITING TO HEAR FROM THERE TOYOTA SERVICE REP. AND WILL SIT UP AN APPT. WHEN HE IS AVAILABLE. THIS AIR BAG HAS TURNED ITSELF OFF AT LEAST 27 TIMES SINCE THE END OF NOV./05. THIS IS VERY SERIOUS AS MY WIFE, FAMILY AND FRIENDS RIDE IN THIS CAR AND IN THE EVENT IF AN ACCIDENT WITH THIS AIR BAG TURNED OFF WILL NO DOUBT POSSIBLY LOSE THERE LIVES. THERE JUST DOESN'T APPEAR TO BE ANY HURRY TO SOLVE THIS PROBLEM AND HOPE YOU MAY BE ABLE TO OFFER SOME

AFTER ONLY 19,000 MILES OF USE, THE RUN-FLAT TIRES ON MY TOYOTA SIENNA HAVE BEEN WORN AWAY SIGNIFICANTLY TO A DANGEROUS LEVEL. THE DEALER HAS RECOMMENDED ONLY REPLACEMENT WITH THE SAME EXACT TIRE MODEL, AS NO OTHER TIRE BRAND OR MODEL MAY BE USED WITH THIS VEHICLE. AT ONLY 6,000 MILES ONE TIRE HAD FAILED SPONTANEOUSLY WITHOUT TRIGGERING THE LOW-PRESSURE WARNING SYSTEM. I HAD BEEN TOLD BY DEALER THE NON-VISIBLE EDGE OF TIRE (SIDE FACING TOWARD THE VEHICLE) HAD WORN THROUGH THE TREAD COMPLETELY. THAT TIRE WAS REPLACED AT MY COST, ASSUMING IT WAS A UNIQUE AND ISOLATED INCIDENT. I SEE NOW THAT THESE TIRES ARE INADEQUATE. *JB

EXTREMELY RAPID TIRE WEAR ON DUNLOP RUN FLAT TIRES THAT WERE ORIGINAL EQUIPMENT ON A 2005 TOYOTA SIENNA AWD VAN. THE TIRES HAVE BEEN ROTATED SEVERAL TIMES. AT LESS THAN 17,000 MILES AT LEAST ONE IS DOWN TO THE WEAR MARKERS. THE OTHERS ARE NOT FAR BEHIND. I HAVE DISCOVERED THAT THIS IS ONGOING ISSUE FOR NEARLY ALL OWNERS OF THESE AWD VANS. THESE ARE VERY EXPENSIVE TOP OF THE LINE TIRES. NOW A DAYS 40,000 + MILES IS THE NORM! I CAN'T BELIEVE THAT A $33,000+ VEHICLE IS SOLD LEGALLY WITH SUCH INFERIOR EQUIPMENT TIRES!. *JB

MY 2005 TOYOTA SIENNA LE AWD HAS JUST 7,000 MILES ON IT. RECENTLY TOOK IT TO THE DEALERSHIP FOR A REGULAR SERVICE AND REQUESTED THAT THEY LOOK AT THE TIRES AS I WAS EXPERIENCING VIBRATION WHEN DRIVING. DEALERSHIP SAID THAT ALL FOUR TIRES NEEDED TO BE REPLACED AS SOON AS POSSIBLE AS THERE WAS CUPPING AND UNEVEN WEAR. THEY SUGGESTED THAT I CAUSED THIS PROBLEM BY DRIVING ON THE TIRES UNDER-INFLATED OR BY SOMEHOW NOT MAINTAINING THEM. HOWEVER, I AM METICULOUS ABOUT MAINTAINING MY VEHICLE AND I HAVE NOT NOTICED AT ANY TIME THAT THE PRESSURE WAS TOO LOW, AND NEVER AT ANY TIME DID THE LOW TIRE PRESSURE WARNING GO OFF. STILL HAGGLING WITH DEALERSHIP TO DETERMINE WHETHER THEY WILL PAY TO REPLACE THEM, THOUGH I'M NOT SURE REPLACING THEM WILL DO MUCH GOOD IN ANOTHER 7,000 MILES. NO FAILURES, INJURIES, OR DEATHS TO REPORT,... YET. WITH THESE POORLY MADE, DEFECTIVE TIRES, IT'S ONLY A MATTER OF TIME. *JB

I AM FILLING OUT THIS COMPLAINT BEFORE ONE OF MY BRIDGSTONE RUN FLAT TIRES ON MY NEW TOYOTA SIENNA FAILS. I AM NOT HAPPY WITH HAVING TO DRIVE ON THESE DANGEROUS TIRES. NOR AM I HAPPY WITH THE ALTERNATIVES TO REPLACE THEM. THESE 2 REPUTABLE COMPANIES ARE NOT TAKING RESPONSIBILITY FOR THESE EXTREMELY COSTLY AND POTENTIALLY DANGEROUS TIRES. *JB

2005 TOYOTA SIENNA VAN DEFECTIVE SIDE VIEW MIRRORS THAT CAN BREAK EASILY FROM MINOR VIBRATION OR BUMPING THE MIRROR HOUSING. THREE SMALL PLASTIC SECURING POSTS WILL BREAK CAUSING THE ACTUAL MIRROR WITH IT MOTOR ATTACHED, TO FALL OUT OF ITS HOUSING AND RENDERING IT ABSOLUTELY USELESS AND IRREPARABLE. 1. BACKING OUT OF GARAGE AND BRUSHED THE MIRROR HOUSING AGAINST THE DOOR FRAME VERY LIGHTLY. THE MIRROR HOUSING PIVOTED ONLY WITH SLIGHT VIBRATION AND THE ENTIRE MIRROR WITH ITS MOTOR ATTACHED FELL OUT COMPLETELY.. THE MIRROR , INTACT WITH THE MOTOR, COULD NOT BE RE-INSERTED. ON INSPECTION OF THE HOUSING IT WAS FOUND THAT A PIECE OF PLASTIC WITH ONLY THREE FLIMSY SMALL DIAMETER PLASTIC POST ARISING FROM IT WERE RESPONSIBLE FOR HOLDING THE ENTIRE MIRROR AND MOTOR FRACTURED OFF AT THEIR SMALL BASES 2. FAILURE OF THE MIRROR TO WITHSTAND A SMALL IMPACT WHEN THE MIRROR WAS DESIGNED TO PIVOT BACK AND FORTH TO REDUCE BREAKING OFF THE ENTIRE MIRROR. UNABLE TO DRIVE THE CAR SAFELY .INABILITY TO SEE BACKING UP AND SEEING CARS ON ROAD. IMPOSSIBLE TO ADJUST MIRROR OR PURCHASE PARTS FROM DEALER 3. UNABLE TO BUY INEXPENSIVE PLASTIC PART TO FIX MIRROR IMMEDIATELY . ENTIRE MIRROR SOLD AS AN UNIT AT A EXORBITANT $485, LABOR $118 AND WAIT 5 DAYS FOR PART. . WHEN COMPLAINING TO SERVICE PEOPLE ABOUT THE MIRROR BREAKING THEY STATED IT HAPPENS QUITE OFTEN IN CAR WASHES. OLD PART AT HOME AND IT LOOKS LIKE IT COULD HAVE BEEN GLUED BACK IN PLACE WITH PROPER GLUE OR BROKEN PART REPLACED FOR DOLLARS , NOT C

THE PROBLEM OCCURRED WITH A 2005 TOYOTA SIENNA THAT I HAVE OWNED FOR APPROXIMATELY ONE YEAR. AT 24,000 MILES ON THE CAR (MOSTLY HIGHWAY DRIVING) THE FRONT 2 TIRES WERE COMPLETELY BALD AND THE REAR TIRES HAD ALMOST NO TREAD LEFT ON THEM. THE COST FOR REPLACEMENT TIRES WAS APPROXIMATELY $900 WHICH INCLUDED A $100 CREDIT PER TIRE FROM DUNLOP. I REFUSED TO PUT THOSE TIRES ON MY CAR AGAIN SINCE I HAVE THREE SMALL CHILDREN AND CAN NEITHER AFFORD THE COST OR THE RISK TO THEIR SAFETY WITH INADEQUATE TIRES. DUNLOP WILL ALSO NOT PROVIDE ANY SORT OF WARRANTY ON THEIR NEW TIRES. THE COST OF NEW TIRES (NON-RUNFLAT) WAS APPROXIMATELY $450. IN ADDITION TO THE FOUR NEW TIRES WE ALSO HAD TO OBTAIN A SPARE TIRE AND WHEEL AND PURCHASE A NEW JACK. THERE IS NOW A LOOSE TIRE SITTING IN THE BACK OF OUR VAN THAT CAN BE A SAFETY HAZARD IF WE ARE EVER UNFORTUNATE ENOUGH TO BE IN A SEVERE ACCIDENT. *JB

GOT A NAIL IN A RUN FLAT TIRE ON MY 2005 AWD SIENNA VAN. TOOK IT TO THE DEALER FOR REPAIR OR REPLACEMENT UNDER WARRANTY. DEALER TOLD ME THAT IT WAS NOT COVERED UNDER WARRANTY BECAUSE THE NAIL WAS IN THE SIDEWALL AND THEN OFFERED TO SELL ME 4 NEW RUN FLAT TIRES FOR MY 3 MONTH OLD VAN FOR $1300. HAD FOUR REGULAR TIRES PUT ON THE VAN AND ALSO BOUGHT A NEW WHEEL FOR A SPARE SINCE THE AWD VAN DOES NOT COME WITH A SPARE TIRE (BRIDGESTONE). *NM

RUN FLAT TIRES ON TOYOTA SIENNA NEARLY BALD AFTER ONLY 15,000 MILES. *JB

DUNLOP RUN FLAT TIRES WEAR EXCESSIVELY AND NEED TO BE REPLACED AFTER ONLY 14,000 MILES OR LESS AND PRESENT A SAFETY ISSUE. *JB

I BOUGHT A BRAND NEW TOYOTA SIENNA FROM PIERCEY TOYOTA LOCATED AT 2108 N. FIRST STREET SAN JOSE, CA 95131 ON JUNE 21, 2005. THE AIR BAG LIGHT WAS FLASHING AT THE FIRST TIME WE DROVE IT HOME. I TOOK THE CAR BACK TO THE DEALER ON JUNE 22, 2005 AND THEY FIXED IT. THEY REPLACED MY CAR'S ECU WITH A NEW ONE. I HAVE NOT HAD A PROBLEM WITH THE AIR BAG LIGHT SINCE THEN. HOWEVER, MY QUESTION IS HOW CAN THEY DELIVERED A BRAND NEW CAR WITH AIR BAG PROBLEM. *NM

DRIVER SIDE MIRROR SHAKES VIGOROUSLY DURING HIGH SPEED TRAVELING (65 MPH) MAKING UNSAFE FOR CHANGING LANES OR ESPECIALLY AT NIGHT, IT WILL DISTURBS THE DRIVER WITH BOUNCING LIGHTS. *NM

DT: AFTER PURCHASING A NEW 2005 TOYOTA SIENNA THE CONSUMER DISCOVERED A DISTORTION ALONG THE BOTTOM ABOUT AN INCH AND A HALF OF THE TINTED AREA OF THE FRONT WINDSHIELD. THERE WAS A CREASE DISTORTION THAT WAS DISTRACTING WHEN DRIVING. CONCERNED, THE CONSUMER TOOK VEHICLE BACK TO DEALER, WHO DISCOVERED THE DISTORTION AS WELL. THE DEALER TALKED TO THE SERVICE DEPARTMENT AND NOTED THAT THE OTHER MODEL VEHICLES HAD THIS DISTORTION ON THE WINDSHIELD AS WELL. NO CORRECTIONS OR REPAIRS WERE MADE TO THE WINDSHIELD. THE CONSUMER CONTACTED TOYOTA MANUFACTURER AND FILED A COMPLIANT WITH THE COMPANY AS WELL.*AK *JB

DT: CONTACT OWNS A 2005 TOYOTA SIENNA. THE VEHICLE HAS SEVERE HESITATION, ALMOST IMPOSSIBLE TO DRIVE THE VEHICLE ON A WET ROAD OR ON A SNOWY ROAD. GAS PEDAL AND TRANSMISSION DO NOT SEEM TO CONNECT. NO CRASHES. NO POLICE REPORTS. NO FIRES. THE VEHICLE HAS BEEN TO TOYOTA DEALER 5 TIMES; THE MECHANIC CAME BACK AND SAID THEY FOUND NOTHING WRONG WITH VEHICLE. *AK (11/08/05) THE TRANSMISSION WOULD DOWN SHIFT VERY HARSH ON TURNS AND ON HILLS. THE SERVICE DEALER PLACED AN UPGRADED COMPUTER IN THE VEHICLE BUT THE PROBLEM WORSENED. *SC

DT: FOUND OUT ON SEPTEMBER 16, 2005 THAT THE TIRES WERE EXTREMELY WORN.OUT. TOOK THE VEHICLE TO THE DEALER FOR AN OIL CHANGE AND THE MECHANIC HAD THE CONSUMER COME OUT AND LOOK AT THE TIRES, AND SAID THE TIRES MUST BE REPLACED. THE INDICATION FOR THE TIRES NEVER GAVE ANY NOTICE THAT THE INFLATION WAS NOT PROPER. THERE WAS NO VIBRATION, OR ABNORMAL BULGING AND THIS VEHICLE IS SERVICED REGULARLY AT THE TOYOTA DEALER. THESE ARE BRIDGESTONE RAN FLAT TIRES, THEY HAVE PREMATURE WEAR, HAD REPLACE ALL FOUR TIRES. HAD MAINTAINED THE TIRES ACCORDING TO THE TOYOTA MAINTENCE PLAN. THEY DID NOT WANT TO REPLACE THE TIRES BECAUSE THEY COULD NOT ISSUE A TIRE WARRANTY. CONSUMER WANTED STATES THAT THE MECHANIC'S RECOMMENDATION THAT ALL FOUR TIRES BE REPLACED. THERE WAS WEAR ON THE INSIDE OF THE TIRES AND IWASNOT VISIBLE FROM OUTSIDE. CONSUMER WANTED TO BELIEVE THAT TOYOTA WAS GOING TO HELP HIM, BUT IT WAS AT HIS EXPENSE.*AK

I OWN A 2005 TOYOTA SIENNA AWD. AT 7500 MILES THE FRONT TIRES HAD EXCESSIVE WEAR, NOW WITH 9000 MILES THE DEALER IS RECOMMENDING ME TO CHANGE ALL 4 TIRES. CURRENTLY I AM NEGOTIATING WITH TOYOTA TO PAY FOR THE TIRE REPLACEMENT. THEY HAVE OFFERED LITTLE ASSURANCE TO HELP AND NO COMMITMENT FOR FUTURE PROBLEMS. I KNOW THIS IS A MAJOR PROBLEM WITH MANY AWD TOYOTA OWNERS. TOYOTA NEEDS TO BE HELD ACCOUNTABLE/RESPONSIBLE. *NM

TRUTH IN TOYOTA STICKER ABOUT MPG ON THEIR CARS. *NM

I HAVE A 2005 TOYOTA SIENNA XLE AWD WHICH IS EQUIPPED WITH DUNLOP RUN-FLAT TIRES. THIS CAR WAS USED FOR ONE YEAR AND HAD MILEAGE OF 17,800 WHEN WE NOTICED THAT ALL FOUR TIRES HAD THE TREAD BARRIER EXPOSED. IT WAS EXPOSED ONLY ON THE OUTSIDE AND INSIDE EDGES OF THE TIRES. THE CAR WAS HANDLING EXTREMELY STRANGELY AND WAS STARTING TO WANDER ON TURNS. THIS WEEKEND CHANGING LANES THE CAR STARTED TO WANDER INTO AN ON-COMING TRAFFIC LANE WHEN CHANGING TO THE LEFT LANE OF A FOUR LANE ROAD. I CONTACTED TOYOTA ONLY TO BE TOLD THAT THERE WAS NO MILEAGE GUARANTEE ON THE TIRES AND THEY WERE $250/PIECE TO REPLACE. WHEN TOLD THAT THEY NEARLY CAUSED HEAD ON ACCIDENT THEY QUICKLY OFFERED TO REPLACE TWO OF THEM FREE AND THEN I COULD REPAIR THE OTHERS. THEY STILL WOULD NOT GUARANTEE THE TIRES FOR ANY FUTURE MILEAGE. I HAVE SINCE GONE ON THE WEB TO FIND THAT THESE TIRES HAVE BEEN REPORTED BY A HUGE NUMBER OF THE OWNERS TO HAVE A SIMILAR PROBLEM. I DO NOT THINK WE SHOULD HAVE AN ACCIDENT TO FIND OUT THAT A TIRE HAS AN IDENTIFIED SAFETY PROBLEM. THESE TIRES DO NOT WEAR CORRECTLY, THEY WEAR MUCH TOO FAST, AND THE TOYOTA SERVICE REP AT MY DEALERSHIP TOLD ME THAT WE SHOULD RUN THE TIRES AT A HIGHER THAN RECOMMENDED TIRE PRESSURE TO HELP. THE NHTSA SHOULD GET INVOLVED IN THIS MATTER BEFORE OTHERS ARE HARMED OR KILLED. *NM

MY 2005 TOYOTA SIENNA HAS BRIDESTONE RUN FLAT TIRES. I NOTICED WEAR ON MY FRONT TIRES AT 15,741 MILES AND ROTATED MY TIRES. I WAS NOTICING A NOISE FROM THE FRONT OF MY CAR AND HAD THE BRAKES CHECKED, THEY WERE OK BUT MY TIRES WERE NOT. TOOK VEHICLE TO A BRIDGESTONE TIRE DEALER AND HE SAID THAT THE TIRES WERE SHOT WITH 17,600 MILES. THEY ARE CONTACTING THE MANUFACTURER TO SEE IF THEY WILL REPLACE OR ADJUST THE TIRES. IS IT SAFE TO DRIVE THIS CAR WITH THESE TIRES IN THIS KIND OF CONDITION? MIKE BERG. *JB

ON SEVERAL INSTANCES WHEN YOU LET OFF THE GAS TO GO AROUND A CORNER THEN WHEN YOU ACCELERATE NOTHING HAPPENS THEN THE ENGINE TRIES TO COMPENSATE BY OVER REVVING. ON ANOTHER OCCASION PULLED INTO TRAFFIC, STEPPED ON THE GAS NOTHING HAPPENED FOR SEVERAL SECONDS, ALMOST BROADSIDED. *NM

TOYOTA SIENNA DEVELOPED PROBLEMS WITH THE RUNFLAT TIRE EQUIPMENT.*MR A FEW DAYS AFTER PURCHASING THE VEHICLE, THE CONSUMER DISCOVERED THE VEHICLE DID NOT HAVE A SPARE TIRE. THE OWNERS MANUAL LEAD THE CONSUMER TO BELIEVE THAT THE RUN FLAT TIRES COULD BE REPAIRED OR REPLACED AT ANY TIRE DEALER IN THE US. THE CONSUMER WENT TO A TIRE SHOP TO HAVE THE TIRES ROTATED, HOWEVER HE WAS TOLD IF THE TIRE BECAME FLAT IT WOULD COST $250.00 FOR A NEW TIRE AND THE TIRE(S) COULD NOT BE REPAIRED. THE CONSUMER WENT TO THE DEALER AND WAS TOLD THE SAME INFORMATION, IN ADDITION IF ONE OF THE TIRES HAD OVER 15,000 MILES ALL 4 TIRES WOULD HAVE TO BE REPLACED. THE CONSUMER CONTACTED TOYOTA AND WAS TOLD THE VEHICLE WAS DESIGNED FOR RUN FLAT TIRES AND THERE WAS NO PLACE FOR A SPARE TIRE. THE CONSUMER REQUESTED THAT THE RUNFLAT TIRES BE REPLACED WITH REGULAR TIRES. *JB