DT: ON DRY PAVEMENT THERE WAS AN ACCIDENT ON FRONT END AND NO AIR BAG DEPLOYED. VEHICLE WAS STOPPED AT THE TIME OF IMPACT, OWNER THOUGHT THE OTHER VEHICLE WAS GOING ABOUT 45. MPH VEHICLE WAS EQUIPPED WITH THE SIDE CURTAIN AIR BAGS AND FRONT DRIVER AND PASSENGER AIR BAGS. THE OCCUPANTS WERE WEARING SEAT BELTS. THERE WAS NO AIR BAG WARNING LIGHTS ON. THERE HAS NEVER BEFORE BEEN AN ACCIDENT WITH THIS VEHICLE, AND AIR BAGS NEVER DEPLOYED. VEHICLE WAS BOUGHT NEW. DRIVER SUSTAINED INJURIES, BROKEN AN ANKLE A TIBIA, LEFT WRIST, AND SUSTAINED MULTIPLE CONTUSIONS. DRIVER'S DAUGHTER HAS SUFFERED FROM LABOR CONTRACTIONS AFTER ACCIDENT. OCCUPANTS WERE TREATED IMMEDIATELY AFTER. THERE WAS AN INVESTIGATION BY INSURANCE COMPANY. VEHICLE WAS TOTALED, FRAME WAS BENT. OWNER CALLED TOYOTA, AND THEY REFERRED HER TO NHTSA. *AK
2002 Toyota Sequoia complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
DT: CONSUMER SAYS VEHICLE STALLS WITHOUT WARNING. CONSUMER WAS DRIVING LAST THURSDAY WHEN THE VEHICLE STALLED. ALSO, VEHICLE STALLED SIX TIMES THIS MORNING WHEN CONSUMER WAS TAKING IT TO GARAGE. SOMETIMES IT STARTS MISSING, AND ONE CAN PUSH THE GAS PEDAL AND VEHICLE WILL CONTINUE ON WITH OUT STALLING.*AK
I HAVE A 2002 TOYOTA SEQUOIA LIMITED. I'VE HAD TWO SETS OF BRAKE PADS AND REAR SHOES AND EVEN NEW ROTORS BUT I STILL HAVE A SHAKING PROBLEM. IT FIXES IT FOR A FEW WEEKS AND THEN IT'S RIGHT BACK TO SHAKING. MY BRAKING DISTANCE HAS INCREASED GREATLY
1. REAR AXLE LEAKING - ONE AT 62K MILES AND ONE AT 72K MILES. 2. WOBBLING IN REAR END ON BRAKING. 3. REPAIRED BY DEALER AT MY COST - $1300.
(1) GRINDING NOISE ON ACCELERATION. ENGINE CUTTING OFF WHEN STOPPING VEHICLE. (2) STUCK IN MIDDLE OR ROAD TRYING TO GET TRUCK TO STAY CRANKED. (3) REPLACED TRANSMISSION AT 1/2 DEALER COST AND 1/2 MY COST WHEN COMPLAINT STARTED ON PROBLEM WHILE VEHICLE WAS STILL UNDER WARRANTY.
DT: NEEDS TO CHANGE THE TIRES ON HIS CAR AND CAN NOT GET THE WHEELS OFF. CALL TOYOTA THEY SAID THAT KEEP TRING AND GO TO DEALER WILL ADISE OR TAKE CARE OF PROBLEM. TOOK OFF LUGS AND SERCURTY LOCK OFF AND STILL CANT GET THE TIRE OFF. TRIED FRONT AND REAR TIERS. THIS IS A WHEEL PROBLEM ON MY TOYOTA 4 RUNNER SR5. *AK
WHILE DRIVING AT ANY SPEED THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. THE DEALER GAVE THE VEHICLE AN ALIGNMENT, HOWEVER THE PROBLEM STILL CONTINUED. THE CAUSE HAS NOT BEEN DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
WHILE DRIVING AT 45 MPH A VERY STRONG VIBRATION, SUDDENLY THE FRONT DRIVER SIDE WHEEL CAME OFF THE VEHICLE. THE VEHICLE CRASHED, SERIOUS INJURIES TO THE DRIVER. THE AIR BAGS SYSTEMS NEVER ACTIVATED. THE COMPUTER HAVE AN IMPACT CODE, BUT THE AIR BAGS DIDN'T DEPLOY. *JB
THERE WAS A BURNING SMELL COMING FROM THE DRIVER'S SIDE WHEEL WELL. OVER TIME THE SMELL BECAME WORSE AND WAS ACCOMPANIED BY SMOKE. *NM THE CONSUMER HAD THIS PROBLEM A TOTAL OF 4 TIMES WHERE THE SMELL OF BURNING AND SMOKE WAS EXCESSIVE AND OVERWHELMING UNDER THE WHEEL HUB. THE SEAL, BEARINGS, AND AXLE WAS REPLACED BUT THE PROBLEM STILL EXISTED. *TC *SC
I HAVE TOYOTA SEQUOIA 2002 - THE DEALERSHIP REPLACE A FUEL SENSOR AND NOW THEE VEHICLE GET ABOUT 6 MILES PER GALLON. *NM
DRIVESHAFT WAS DEFECTIVE. AFTER COMING TO A COMPLETE STOP IF FELT AS IF CONSUMER HAD BEEN REAR ENDED. VEHICLE WAS SERVICED SEVENTEEN TIMES, AND THE DEALER STATED IT WAS NORMAL.*AK THERE IS ALSO A THUMPING NOISE AND VEHICLE LURCHES FORWARD ASSOCIATED WITH A HARD START CONDITION. BRAKES GRAB AT TIMES. REAR SPEAKERS INOPERATIVE 3RD ROW. SUNROOF RATTLE. WATER INSIDE MARKER LIGHT COVERS WHEN RAINING. RUBBNG NOISE FROM REAR WHEELS. CENTER WHEEL CAP WAS TIGHTENED. *TT *TC
WHILE DRIVING, THE FRONT DRIVERS SIDE WHEEL CAME COMPLETELY OFF THE VEHICLE. THE CONSUMER STATED THAT THERE WAS SOME TYPE OF POLE STICKING OUT. THE CONSUMER HAD THE VEHICLE TOWED. TOYOTA TOLD THE CONSUMER THERE WAS NOTHING THEY COULD DO. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
PROBLEM WITH 02 SEQUOIA WHERE BRAKES VIBRATE THE CAR, AND STOPPING ABILITY IS DIMINISHED. PROBLEM TO OCCURS WHEN BRAKES BECOME HEATED. (DRIVING DOWN A LONG HILL IN SECOND GEAR, USING THE BRAKES TO KEEP THE VEHICLE UNDER CONTROL WHEN I WOULD GET TO THE BOTTOM OF THE HILL, THE VEHICLE WOULD VIBRATE AND THE BRAKES WOULD LOOSE SOME STOPPING ABILITY. I WOULD BE UNABLE TO MAKE AN EMERGENCY STOP IN THIS CONDITION. I TOOK IT TO THE DEALER ON 9/22/04 WHO STATED THAT THE ROTORS WERE WARPED & THE PADS BAD. NOT COVERED UNDER WARRANTY. I EXPLAINED THAT THIS VEHICLE IS FOR LONG TRIPS & VACATIONS. LITTLE USE OF BRAKES IN THESE DRIVING CONDITIONS. I EXPLAINED THAT I HAVE ANOTHER VEHICLE WITH OVER 236,000 MILES, AND THAT I KNOW HOW TO USE MY BRAKES. (95 NISSAN PATHFINDER WITH ORIGINAL ROTORS) HE THEN STATED THAT THE SEQUOIA IS A MUCH HEAVIER VEHICLE AND TO COMPARE THEM ISN'T THE SAME, AND IT WILL TAKE MORE TO STOP THE SEQUOIA. I AGREED BUT STATED THAT THE SEQUOIA SHOULD HAVE A BRAKE CAPABLE OF STOPPING IT, ESPECIALLY SINCE I AM SUPPOSED TO BE ABLE TO TOW A LOAD OF UP TO 6000 LBS. I CONTACTED TOYOTA CORPORATE. THE PERSON THERE STATED THERE WAS A TSB FOR THIS & THE TUNDRA CONCERNING THE BRAKES, AND THE DEALER SHOULD HAVE CORRECTED IT. I INFORMED HER THAT THE DEALER HAD WRITTEN NO TSBS ON THE WORKORDER HIGHLIGHTED IN YELLOW. SHE TOLD ME THE DEALER WILL CORRECT THE PROBLEM. AFTER 3 DAYS I CONTACTED TOYOTA AGAIN, AND THEY PUT ME ON HOLD. THEY SAID THE SVC MANAGER HAD BEEN OUT & WOULD CALL LATER.
I LIVE 4 MILES FROM THE BEACH, AND RARELY NEED TO USE MY AIR CONDITIONER. IN THE PAST FEW WEEKS HOWEVER, I DID ATTEMPT TO USE IT, ONLY TO FIND OUT THAT ALL THAT WAS BLOWING WAS HOT AIR - I TOOK IT TO AN INDEPENDENT SERVICE AGENCY, THAT TOLD ME THE COMPRESSOR NEEDS TO BE REPLACED. MY CAR IS A 2002 TOYOTA SEQUOIA. THE DEALER TELLS ME THAT IT IS PAST THE WARRANTY PERIOD, SO THEY HAVE NO RECOURSE, AND THAT I SHOULD CALL TOYOTA DIRECTLY. TOYOTA REFERRED ME BACK TO THE DEALER - I DON'T EVER RECALL HAVING TO REPLACE AN AIR CONDITIONING COMPRESSOR IN ANY CAR THAT I HAVE OWNED. I HAD TOLD FAMILY TOYOTA ABOUT TWO YEARS AGO THAT MY AIR CONDITIONING BUTTON WOULD BE FLASHING WHEN I WOULD ATTEMPT TO USE IT, BUT OF COURSE, WHEN I TOOK IT IN FOR SERVICE, IT WAS WORKING FINE, AND THEY LOOKED AT ME LIKE I WAS CRAZY. NOW, I HAVE NO AIR CONDITIONING AND I THINK THIS SHOULD BE INVESTIGATED, ESPECIALLY SINCE TOYOTA SENT OUT A SERVICE BULLETIN INFORMING DEALERS THAT SOME CARS DID, IN FACT, HAVE COMPRESSORS THAT HAD POOR DURABILITY. - THEY WANT TO CHARGE ME $1100 TO REPLACE THIS PART, AND I DON'T BELIEVE I SHOULD BECAUSE THIS SHOULD BE SOME TYPE OF DEALER RECALL. *AK
THE BRAKES WERE DEFECTIVE. WHILE MERGING ONTO THE HIGHWAY THE SKID LIGHT CAME ON AND THE BRAKES WERE APPLIED. VEHICLE WOULD NOT ACCELERATE, THEN, IT SUDDENLY PICKED UP SPEED. VEHICLE WAS SERVICED ONE YEAR AGO FOR THE SAME PROBLEM. A COMPUTER SENSOR WAS DEFECTIVE. *AK
WHEN ATTEMPTING TO STOP THE DRIVESHAFT PRODUCED A KLUNCKING NOISE. AS A RESULT, CONSUMER FELT LIKE THAT VEHICLE WAS BEING HIT FROM BEHIND. *AK
CONSUMER SMELLED A STRONG CHEMICAL ODOR IN THE CABIN OF THE VEHICLE. THE SMELL CAUSED THE CONSUMER TO FEEL NAUSEOUS, AND MADE IT IMPOSSIBLE TO DRIVE THE VEHICLE. (ISOLATED REMOVE BLOWER MOTOR, CHECKED ALL A/C DRAINS AND DEODERIZED) *AK *SC *JB
2002 TOYOTA SEQUOIA WITH SEVERE FRONT END VIBRATION ON BRAKING WHILE VEHICLE HAD APPROXIMATELY 35000 MILES. DEALER FOUND ROTOR WARPING AND CHANGED DISC BRAKE PADS AND "TURNED"ROTOR. PROBLEM RECURRED IN VEHICLE NOW WITH 56000 MILES AND HAD TO REPLACE DISC PADS AGAIN AND TURNED ROTOR TO MINIMUM SAFETY STANDARD. FIRST OCCURRENCE AT 35000 MILES COVERED BY WARRANTY, THIS MOST RECENT EPISODE HAD TO PAY FOR. WAS TOLD THE VEHICLE IS A VERY HEAVY ONE AND NOT UNUSUAL TO REQUIRE FREQUENT BRAKE PAD REPLACEMENT AND ROTOR REPLACEMENT. I FEEL THIS IS A SAFETY HAZARD AS THE VIBRATION CAN COME ON UNEXPECTEDLY AND INITIALLY WAS VERY SEVERE DURING THE 35000 MILE DEALER SERVICE BUT NOTICED A VERY SLIGHT VIBRATION MOST RECENTLY AND THEREFORE BROUGHT INTO DEALERSHIP BEFORE THE PROBLEM WAS OVERT. I ALSO BELIEVE THIS IS AN ENGINEERING FLAW IN WHICH BRAKE PADS/ROTOR MISMATCH CAUSES PREMATURE WEAR AND POTENTIAL SAFETY AND HANDLING PROBLEMS DURING SUDDEN BRAKING. HAVE CONTACTED MANUFACTURER WHO HAS FILED A COMPLAINT NUMBER BUT WAS TOLD TO NOT EXPECT ANY RESPONSE. *JB
THE VSC SYSTEM ENGAGED AND DOES NOT TAKE POWER FROM THE DRIVE TRAIN. AS A RESULT, A VERY LOUD METAL SHEARING NOISES FROM UNDERCARRIAGE. TOYOTA IS SAYING THIS IS NORMAL VEHICLE IS OPERATING AS DESIGNED BY THE MANUFACTURER. *LA
I AM HAVING FRONT BRAKE VIBRATION ON A 2002 TOYOTA SEQUOIA. I SEE WHERE TOYOTA HAS ISSUED A TSB (BR00502) ON THIS. MY CONCERN IS SAFETY. AT INTERSTATE SPEEDS WHEN I BRAKE THE VIBRATION IS SEVERE. I HAVE CONTACTED TOYOTA AND THEY REFUSE TO FIX THE PROBLEM BECAUSE I HAVE 42,000 MILES ON MY CAR. DOES NHTSA CONSIDER THIS TSB A SAFETY PROBLEM?*AK
I PURCHASED A 2002 SEQUOIA WHICH I HAVE TAKEN TO THE CHAMPION TOYOTA SERVICE CENTER TWICE FOR THEM TO LOOK AT THE AIR CONDITIONING SYSTEM. THERE WAS A MOLDY, MUSTY SMELL TO THE AIR BLOWING THROUGH THE VENTS ON BOTH THE RECYCLE AND FRESH AIR. THE FIRST TIME CHAMPION TOYOTA SIMPLY SPRAYED A DISINFECTANT IN THE SYSTEM AND THIS HELPED FOR ABOUT TWO TO THREE MONTHS. THE NEXT TIME BEFORE I TOOK THE AUTO TO CHAMPION I MADE A CALL TO WHAT I REMEMBER AS THE TOYOTA MANUFACTURING SERVICE CENTER AND THE PERSON ON THE PHONE TOLD ME THAT THE DISINFECTANT SPRAY WOULD DO NOTHING TO SOLVE THE PROBLEM AND THAT THE SERVICE CENTER MUST GO INTO THE AIR SIDE OF THE A/C SYSTEM AND MAKE SOME CHANGES AND CLEAN OUT THE SYSTEM FROM ALL THE MOLD. I THEN TOOK THE AUTO TO CHAMPION (CORPUS CHRISTI, TX) AND GAVE THEM THIS INFORMATION AND THE DEPARTMENT I SPOKE WITH. THEY, FROM WHAT I UNDERSTAND, MADE THE CALL AND THEN ATTEMPTED TO FIX THE PROBLEM. THIS WAS LATE LAST SUMMER AND WE USED THE A/C SYSTEM VERY LITTLE. WE ARE CURRENTLY USING THE SYSTEM MUCH MORE AND THE MOLDY, MUSTY SMELL IS BACK AND IT IS NOW EVEN STRONGER. I WANT TO KNOW IF THERE IS A RECALL AS CHAMPION TOLD ME THEY HAVE HAD OTHER SEQUOIA'S IN FOR THE SAME ISSUES. *JB
WHILE ON VACATION IN FLORIDA, OUR 2002 TOYOTA SEQUOIA JUST FROZE UP. IT WOULD NOT MOVE. LUCKILY, NO ONE WAS HURT, HOWEVER, WHEN THE TOW TRUCK FINALLY CAME, THE ONLY WAS TO GET IT UP ON THE FLATBED WAS TO DRIVE IT ON BACKWARDS. IT TURNS OUT ALL THE BOLTS WERE LOOSE ON THE CALIPERS. THE ONLY PEOPLE THAT HAD WORKED ON MY CAR WAS THE TOYOTA DEALER AFTER A COMPLAINT I HAD AT 15,000 MILES. I HAVE SINCE HAD MY TOYOTA DEALER LOOK AT IT, AND THEY SERVICED IT AGAIN AFTER RECEIVING SERVICE BULLETINS ON THE SUBJECT. GET THOSE BRAKES LOOKED AT EVERY TIME YOU SERVICE YOUR VEHICLE.*AK
WE HAVE A 2002 SEQUOIA. I HAVE HAD THE ROTORS REPLACED THREE TIME AT 18,277, 28,460 AND NOW AT 42,463. THE FIRST TIME THE CAR WAS VIBRATING A LITTLE, EACH TIME THE SOUND AND NOISE GET WORSE. *AK
WHILE DRIVING 20 MPH ON A ICY ROAD CONSUMER LOST CONTROL OF THE VEHICLE AND ROLLED INTO A DITCH. CONSUMER FELT THAT T STABILITY OF THE VEHICLE WAS AT FAULT. THE WERE NO INJURIES. *AK
THE FRONT BRAKES SEEM TO WEAR OUT AT AN EXCELERATED RATE. I HAD THE FRONT ROTORS REPLACED WHEN THE VEHICLE HAD UNDER 30,000 MILES, DO TO GOUGING OF THE ROTORS. THE VEHICLE IS NOW JUST OVER 30,000 MILES AND THE VCS LIGHT COMES ON, AND ANTI-SKID ACTIVATES, AND WHEN I PRESS ON THE BRAKES THERE IS HORRIBLE VIBRATIONS AND GRINDING.*AK
I AM THE OWNER OF A 2002 TOYOTA SEQUOIA. SINCE DECEMBER 2002, I HAVE EXPERIENCED A PROBLEM WITH THE 4-WD SYSTEM ON THE VEHICLE. THE 4-WD PROBLEM WAS ORIGINALLY NOTICED BY ME IN LATE NOVEMBER 2002. I TOOK THE SEQUOIA BACK TO THE DEALER OF PURCHASE (BURT TOYOTA), HOWEVER THE PROBLEM WAS INCORRECTLY DIAGNOSED. SUBSEQUENTLY, SEEKING A SECOND OPINION I BROUGHT THE SEQUOIA TO STEVENSON TOYOTA EAST. THE SERVICE TECHNICIAN WAS ABLE TO VERIFY AND DOCUMENT THE PROBLEM WITH THE 4WD SYSTEM. THE SERVICE TECHNICIAN WAS UNABLE TO FIX THE PROBLEM AND THE ISSUE WAS FORWARDED TO TOYOTA ENGINEERING FOR A RESOLUTION. I WAS ADVISED AND SHOWN THAT THE PROBLEM WAS ENTERED INTO THE TOYOTA SERVICE COMPUTER SYSTEM. I WAS ALSO TOLD THAT ONCE TOYOTA DETERMINES A RESOLUTION I WILL BE NOTIFIED AND THE PROBLEM COVERED AS A WARRANTY ISSUE. TO DATE, I HAVE HAD NO CONTACT FROM TOYOTA, YET THE PROBLEM CONTINUES TO EXIST. THE 4WD PROBLEM CONSISTENTLY OCCURS IN COLD WEATHER WITH TEMPERATURES BELOW 30 DEGREES F. I HAVE FOUND DURING WARMER TEMPERATURES, ABOVE 50 DEGREES F, THE PROBLEM HAS NOT BEEN NOTICED. DURING COLD WEATHER, FREQUENTLY THE VSC ON, VSC OFF AND BRAKE LIGHT INDICATORS REMAIN LIT ON THE DASHBOARD WHILE DRIVING. SOMETIMES THE CENTER YELLOW INDICATOR IN THE 4WD DISPLAY ALSO FLASHES YELLOW. THE RESOLUTION TO THIS CONDITION MOST OF THE TIME, IS ONCE THE CAR IS COMPLETELY WARMED UP TO STOP, SHUT OFF THE IGNITION AND RESTART THE VEHICLE. MOSTLY, WE WATCH IT ALL THE WAY ON THE COMMUTE HOME AND TO WORK AS T
EXCESSIVE WEAR ON FRONT BRAKE PADS. AT 35000 MILES THE FRONT BRAKES WERE WORN DOWN TO 10%; THE REAR PADS WERE ONLY WORN DOWN TO 70%. THE DEALER DID NOT THINK THIS IS A PROBLEM, BUT IT WOULD APPEAR THAT THE REAR BRAKES ARE DOING NO WORK TO STOP THE CAR. I HAVE A 2002 TOYOTA SEQUOIA, SR5, 4X4.*AK
I HAVE A 2002 TOYOTA SEQUOIA SR5 2 WHEEL DRIVE - THE VSC AND TRAC OFF LIGHTS COME ON AND OFF RANDOMLY. I HAVE TAKEN IT IN SEVERAL TIMES AND COMPLAINED OF THIS ISSUE. THE FIRST TIME (WITH ABOUT 15000 MILES) I WAS TOLD FRONT BRAKES NEEDED REPLACED - WHICH I DID. PROBLEM RETURNED AND WHEN I TAKE IT IN, DEALER SAYS THEY CAN'T DUPLICATE THE PROBLEM, SO THERE IS NOTHING THEY CAN DO. THERE IS SOMETHING WRONG, THEY ARE IGNORING IT. *LA
WHILE DRIVING AND WHEN DEPRESSING THE BRAKES BRAKE PEDAL IS DELAYED, RESULTING IN EXTENDED STOPPING DISTANCE. *AK
CONSUMER WAS DRIVING 15-25 MPH ACROSS AN INTERSECTION WHEN ANOTHER VEHICLE MADE A LEFT TURN INTO THE INTERSECTION. THE CONSUMER'S VEHICLE BROAD SIDED THE OTHER VEHICLE ON THE PASSENGER SIDE. THE CONSUMER SUSTAINED HEAD AND NECK INJURIES ALONG WITH ANOTHER PASSENGER IN THE VEHICLE. SEAT BELTS WERE WORN, BUT THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER AND THE DEALER WERE NOTIFIED. *AK *SCC *JB *JB
THE VEHICLE WAS PLACED INTO PARK WITH THE ENGINE RUNNING, WHEN ALL OF A SUDDEN IT ROLLED BACKWARDS.*AK THE ENGINE WAS LEFT RUNNING IN THE PARK POSITION WHEN IT ROLLED OUT OF THE DRIVEWAY STRUCK THE CONSUMER AS HE/SHE WAS TRYING TO STOP IT AND CRASHED INTO A TREE *SCC *JB
WHERE TO BEGIN. WE HAVE HAD ON-GOING PROBLEMS WITH THE SEQUOIA. FORTUNATELY, THE DEALER ADDRESSED ALL BUT THE LAST ISSUE DUE TO THEIR PROXIMITY TO THE WARRANTY EXPIRING. FIRST PROBLEM WAS THE AIR CONDITIONER SEIZED. $1500 BILL DODGED. SECOND PROBLEM, THE BRAKES WORE OUT AND NEEDED TO BE REPLACED. WE WERE ADVISED TO TAKE THE VEHICLE OUT OF OVERDRIVE WHEN GOING DOWN HILL AT THE COST OF FUEL EFFICIENCY. $1,000 BILL DODGED, BUT I'M PAYING FOR IT IN LOSS OF MPG. LASTLY, THE FLIP-SEAT WHICH ALLOWS PASSENGERS TO ACCESS THE REAR-MOST SEAT IS BROKEN AND NEEDS TO BE REPLACED/REPAIRED TO THE TUNE OF $800! I'LL HAVE TO EAT THAT ONE.
BETWEEN 5000 AND 10000 MILES A BRAKE SQUEAL (REAR PASSENGER SIDE) BEGAN. DURING 10000 MILE SERVICE THE SERVICE DEPT AT THE DEALERSHIP CHECKED THE BRAKE AND "CLEANED". THE SQUEAL STOPPED FOR ABOUT 4 DAYS. DURING 15000 MILE CHECK THE SERVICE DEPARTMENT CHECKED THE BRAKE AND "CLEANED". AGAIN THE SQUEAL STOPPED FOR ABOUT 4 DAYS. DURING THE 20000 MILE CHECK THE "CLEANING" WAS PERFORMED AGAIN. AFTER ABOUT 4 DAYS THE SQUEAL RETURNED. I AM DRIVING A NEW SIENNA WITH A TERRIBLE BRAKE SQUEAL. GOOD ADVERTISEMENT FOR TOYOTA !!! THE SERVICE DEPT SAYS IT CAN'T BE FIXED. I THINK ON A NEW VEHICLE THE BRAKE SHOULD BE REPLACED. *JB
STRONG SMELL OF SULFUR INSIDE OF CAR. OCCURS EVEN WHEN AC SYSTEM IS SET ON RECIRCULATE. CONCERNED ABOUT PASSENGER SAFETY IF EXHAUST FUMES ARE ENTERING VEHICLE. TOYOTA SERVICE DEPARTMENT SAID AT FIRST THAT IT WAS "NORMAL" AND WOULD DISAPPEAR WITHIN 3000 - 5000 MILES OF DRIVING. WHEN SMELL WAS STILL THERE AT 10,000 MILES, WAS TOLD THAT THE SMELL IS "NORMAL" AND IS RELATED TO USING LOW OCTANE GAS. I NOW HAVE 25,000 MILES AND SWITCHED TO 93 OCTANE GAS AND STILL HAVE CONTINUING PROBLEMS WITH SMELL, IT MAY EVEN BE WORSE NOW THAN IT WAS AT FIRST. IT IS VERY EMBARRASSING WITH PASSENGERS IN THE CAR.*AK
THE BRAKES ON MY 2002 TOYATA SEQUOIA IS FAILING OR HAS FAILED. THERE ARE SEVERAL COMPLAINTS ON THE WEBSITES AND TOYOTA HAVE SOME SERVICE BULLETINS OUT. I CONSIDER THIS A VERY SERIOUS SAFTEY PROBLEM AND WOULD LIKE TO SEE AN INVESTIGATION AND POSSIBLE RECALL ON THIS VEHICLE.
CONSUMER STATES THAT BRAKE ROTORS ARE WEARING, AND WHEN APPLYING THE BRAKES, VEHICLE WILL HAVE HEAVY VIBRATION AND EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK
WE HAVE A 2002 SEQUOIA, NOT LONG AFTER WE BOUGHT IT THE VSC AND TRAC OFF LIGHT STARTED COMING ON, AND THE BOOSTER ASSY WAS REPLACED BY OUR LOCAL TOYOTA DEALER. WE HAVE HAD TO REPLACE THE BRAKES OR PARTS OF THE BRAKES THREE TIMES, 8/21/02, 3/11/03, AND 5/3/03, COSTING SOME WHERE CLOSE TO $1000.00. ON JUNE 6TH, I TOOK THE SEQUOIA INTO TOYOTA FOR A SERVICE CHECK AND WAS TOLD THAT EVERYTHING WAS FINE. 3 WEEKS LATER WE FELT THAT THERE WAS SOMETHING WRONG WITH THE BRAKES AGAIN, AND CALLED TOYOTA MOTOR CORP. THEY NOTIFIED THE LOCAL DEALERSHIP, AND THE BRAKES WERE REPLACED FOR FREE. NOW TODAY MY VSC AND TRAC OFF LIGHT STARTED COMING ON AGAIN.*AK
OUR 2002 TOYOTA SEQOUIA LIMITED HAS AN ONGOING PROBLEM WITH THE AIR CODITIONING SYSTEM. THE SYSTEM DOES NOT BLOW AIR COLD ENOUGH TO COOL THE INTERIOR OF THE VEHICLE. THE VEHICLE HAS BEEN TO THE DEALER 5 TIMES IN THE LAST TWO MONTHS. THE ENTIRE SYSTEM HAS BEEN REPLACED AND "RETROFITTED." DURING OUR LAST CONVERSATION WITH THE SERVICE MANAGER, HE STATED THAT THIS IS A COMMON COMPLAINT WITH THE SEQUOIA AND THAT TOYOTA USA HAS ISSUED A BULLETIN STATING THAT AIR TEMPERATURE IN THE RANGE OF 55 TO 58 DEGREES IS TO BE EXPECTED. THIS IS UNACCEPTABLE! THE AVERAGE DAILY SUMMER TEMPERATURE HERE IS 100 DEGREES. LAST SUMMER THE SYSTEM WORKED SO WELL WE RARELY RAN IT ON HIGH. THIS SUMMER WE ARE LUCKY TO COOL THE CAR AT ALL. WHERE DO WE GO FROM HERE?
THE FRONT BRAKE ROTORS HAVE WARPED FOR THE SECOND TIME CAUSING EXCESSIVE FRONT END VIBRATION WHEN BRAKING. THE STEERING WHEEL OSCILLATES TO THE EXTENT THAT BRAKING FROM HIGHWAY SPEEDS IS UNSTABLE. I HAD TO RESURFACE BOTH FRONT ROTORS AT 8500 AND 22000 MILES TO REMOVE RUN OUT. THIS IS UNACCEPTABLE FOR A $40K VEHICLE THAT HAS ONLY SEEN NORMAL USE AND IS REGULARLY MAINTAINED. *AK
I HAVE A 2002 TOYOTA SEQUOIA. WHEN I BRAKE THE FRONT END VIBRATES ALMOST UNTIL A COMPLETE STOP. THE PROBLEM IS PERSISTENT AND I'M CONCERNED BECAUSE IT ULTIMATELY RESULTS IN LONGER TIME TO STOP AND REDUCED BRAKING ABILITY. *NLM
WHEN BRAKING GET VIBRATION AND WAS TOLD BY TOYOTA DEALER ROTORS ARE WARPED AND NEED TO BE CHANGED. CAR HAS APPROXIMATELY. 26K MILES AND WAS TOLD TOYOTA WARRANTY DOES NOT COVER WHICH SEEMS STRANGE TO ME. I HAVE NOTICED SEEMS TO BE A PROBLEM BASED ON INTERNET SEARCHES. *NLM
REAR WINDSHIELD WIPER MAKE A NOISE. TOYOTA RECOMMENDS BENDING ARM. I HAVE HAD IT BENT AND REPLACED. *NLM
VSC FREQUENTLY ACTIVATES AT LOW SPEEDS AND HIGH SPEEDS UNDER DRY CONDITIONS. BRAKES ACTIVATE ON THEIR OWN, FRONT END SHAKES AND GRINDS. DEFINITELY A SAFETY ISSUE. IN SHOP 8 TIMES FOR SAME CONDITION WITHOUT SUCCESSFUL REPAIR. TOYOTA NOW BELIEVES THEY HAVE SOLVED THE PROBLEM BUT HAS AGREED TO REPLACE THE VEHICLE AT CONSUMERS REQUEST. TOYOTA HAS BEEN DILIGENT IN TRYING TO RESOLVE THE PROBLEM AND HONORABLE IN REACHING A RESOLVE. *NLM
I OWN A 2002 TOYOTA SEQUOIA LIMITED WITH SERIOUS FRONT BRAKE PROBLEMS. I PURCHASED THE 2002 SEQUOIA TRUCK NEW IN OCTOBER OF 2001. AT 12,000-14,000 MILES, THE FRONT BRAKES WOULD VIBRATE AND GRIND VERY BADLY. THE VSC ALMOST CAUSED AN ACCIDENT DUE TO IT WOULD ACTIVATE FOR NO REASON AND I WAS UNABLE TO ACCELERATE INTO ONCOMING TRAFFIC. THE DEALER NEW ABOUT THE BRAKE PROBLEM AND REPLACED THE FRONT ROTORS AND PADS. FRONT BRAKES WORKED GREAT AFTER REPLACING THE PARTS. CURRENTLY I AM AT 30,000 MILES, THE SAME BRAKE PROBLEM AGAIN. I TOOK THE TRUCK TO A MECHANIC JUST FOR AN INSPECTION AND THE PADS LOOK NEW AND THE ROTORS NOW HAVE GOUGES IN THEM. THE BRAKES SQUEAL VERY LOUD AND THE METAL GRINDING VIBRATION IS BACK AGAIN. MY SISTER HAS THE SAME EXACT MODEL AND YEAR, HER BRAKES ARE DOING THE EXACT SAME THING. *JB
WHILE DRIVING THE VEHICLE SWAYED FROM LEFT TO RIGHT. *NLM.
NEW AUTOMOBILE FRONT AXEL NOISE DEALER IGNORES COMPLAINT. *NLM
BRAKES/SEAL I BROUGHT THE TRUCK IN FOR 15,000 MILE CHECKUP. THIS IS FROM THE REPAIR REPORT: "OIL LEAK FROM REAR AXLE SEAL WAS LEAKING. REMOVED BOTH SIDE AXLE SHAFT ASSEMBLIES DUE TO ONE SIDE WAS LEAKING WORSE THAN THE OTHER. REPLACED AXLE SEALS ON AXLE HOUSING INSIDE. ALSO NEEDED TO REPLACE REAR PADS AND TURN REAR ROTORS DUE TO GREASE BUILD UP ON SURFACES FROM AXLE SEALS LEAKING." THIS CAUSED LUBRICANT/FLUID TO COAT THE BREAK PADS PROVIDING NO FRICTION; NO REAR BREAKS. I SPOKE TO DEALER AT COLONIAL TOYOTA AND THEY MENTIONED THAT THEY HAD HEARD OF SIMILAR INCIDENTS BUT HAD NEVER WORKED ON ONE BEFORE. ALSO SAID IT WAS A FACTORY DEFECT THAT COULD BE FIXED. *NLM
TOYOTA IS ADVISING BRAKES NEED TO BE REPLACED. CAR HAS 260000 MILES ON IT AND IS 1YR OLD. HAVE COMPLAINED ABOUT BRAKE ISSUE TO TOYOTA AT 15000 MILES. NO SOLUTION TOYOTA DID NOTHING. BRAKES MAKE GRINDING NOISE LIKE GRAVEL. ALSO THE VSC SYSTEM ENGAGES AND DOES NOT TAKE POWER FROM DRIVE TRAIN, RESULT IN VERY LOUD METAL SHEARING NOISES FROM UNDERCARRIAGE. TOYOTA IS SAYING THIS IS NORMAL. TOYOTA IS ADVISING THE AVG LIFE OF BRAKES ON THIS CAR IS APPROX 20000 MILES THERE IS A MAJOR DESIGN ERROR BETWEEN THE VCS AND THE ABS BRAKE SYSTEM RESULTING POOR BRAKE LIFE AND THIS CAN NOT BE A SAFE SITUATION WHEN VSC DOES NOT RELEASE POWER TO BRAKES WHEN IT ACTIVATES. VCS ALSO ACTIVATES AT DROP OF A HAT. GENERAL BRAKE DESIGN MUST HAVE MAJOR DESIGN FLAW IF AVG LIFE IS ONLY 20000 MILES. *NLM
MY 2002 TOYOTA SEQUOIA IS EMITTING A FOUL, ROTTEN EGG, SULFUROUS SMELL FROM THE EXHAUST. MY VEHICE ONLY HAS 2000 MILES ON IT AND THE CATALYTIC CONVERTER HAS BEEN REPLACED ONCE. I COTACTED THE MANUFACTURER AND WAS TOLD THAT THE SMELL IS A BI-PRODUCT OF THE SULFUR IN THE FUEL NOT BEING COMPLETELY BURNED IN THE CONVERTER. I WAS ASKED TO USE HIGHER OCTANE FUEL AND THAT DID NOT SOLVE THE PROBLEM. THE MANUFACTURER IS TELLING THE DEALER THAT THEY ARE AWARE OF THE SITUATION AND THEY ARE INVESTIGATING IT. I DID NOTICE THE SMELL ON OTHER SEQUOIAS.
THE TRACTION CONTROL SYSTEM ON MY 2002 TOYOTA SEQUOIA IS DANGEROUS. IT CUTS ENGINE POWER AND TRACTION TO THE REAR WHEELS UNDER ACCELERATION IN SLIPPERY CONDITIONS. I HAVE ALMOST BEEN HIT SEVERAL TIMES AS A RUSULT OF MY VEHICAL "STALLING" UNDER ACCELERATION WHEN PULLING OUT INTO AN INMTERSECTION OR BUSY ROAD. TOYOTA CLAIMS IT CAN NOT DISABLE THE SYSEM
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Toyota Sequoia → · Every Sequoia year → · How the figures are calculated →