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2019 Toyota RAV4 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Unknown or Other
Filed Apr 14, 2024NC

The coolant bypass vavle is going bad and needs to be replaced. If it goes bad then it could cause significant damage to my engine. The car Toyota car dealership stated that it is an a common issue with this year, make, and model.

Power Train
Filed Apr 12, 2024TX

Faulty Coolant Bypass Valve. Toyota dealership told me it is the 20th one this week.

Engine
Filed Apr 10, 2024KY

Bypass Coolant Valve failed. Engine Maintenance Required message came up on dash and the dealership said this is happening in multiple Toyota models and to save my receipts for possible recall. Getting is repaired today [XXX] for $1,042.00 at Toyota Dealership Service in Nicholasville, KY INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Apr 7, 2024GA

2019 RAV4 with persistent check engine light. Dealership states it is a faulty coolant bypass valve. Valve is not leaking, it appears to be an issue with the part.

Engine
Filed Apr 7, 2024FL

Engine maintenance required message. The issue is the coolant bypass valve. I’ve seen hundreds of others complain about the same issue.

Vehicle Speed Control
Filed Apr 4, 202436,000 milesNC

The contact owns a 2019 Toyota Rav4. The contact stated that upon accelerating from a stop, the vehicle lunged forward. The vehicle was uncontrollable. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact that there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The approximate failure mileage was 36,000.

Electrical System
Filed Apr 4, 2024TX

Coolant Bypass Valve leaking onto electrical systems. If not fixed, electrical system will fail. Toyota is aware that it's a common problem.

Engine
Filed Apr 2, 2024NY

2019 Toyota RAV4 Hybrid XSE with 42000 miles on it. Engine light with message came on. “Malfunction in the electronic control of the engine, throttle or automatic transmission has been detected”. Toyota dealership said it was Code P0128. Seems like this is prevalent in the RAV4 when checking forums and owner sites. Why is there not a Recall for this matter for my VIN number. Toyota has other “engine coolant” recalls and I believe this one should be included! I am being charge almost 600$ for this repair!

Fuel/Propulsion System
Filed Mar 28, 2024CA

The engine maintenance required turned on at55k miles for the coolant bypass. After trying to get it repaired they had 500 on back order. Thousands of Rav 4’s are experiencing this with over $800 quote to repair , this cannot just be a basic issue this is bigger.

Unknown or Other
Filed Mar 26, 2024AL

Engine maintenance light on for coolant by pass valve

Unknown or Other
Filed Mar 26, 2024VA

Engine Maintenance Required Alert popped up on my vehicle. It’s a 2019 RAV4 with barely 60k mileage on it that I bought new off the dealership back in 2019. They are charging me $800 to get the coolant bypass valve repaired, but this is a known issue that all RAV4’s are experiencing (regardless if it’s at 20k or 100k miles)

Unknown or Other
Filed Mar 19, 2024CA

On [XXX], I brought my car in for its 60,000 mile check up. Everything was marked in the green zone including the “coolant.” On [XXX], car brought back in due to message on the car stating “Engine Service Required.” I went to the dealer and the advisor Daniel already had an idea it was the coolant bypass valve was most likely leaking coolant. Per advisor, he stated he has seen this many times before for these types of car bought within this year always has this problem. Upon inspection, the advisor was correct and it was the coolant bypass valve leaking coolant and needing to be repaired. I had to pay $1,278.55 just to fix this in a low mileage car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Mar 14, 2024CA

Coolant Bypass Valve went out. Causes the car to overheat if coolant leaks from the valve. HVAC system will not properly work if valve is bad. This is a common problem and should be addressed.

Engine and Engine Cooling
Filed Mar 4, 202447,800 milesMS

The contact owns a 2019 Toyota Rav4. The contact stated while driving approximately 65 MPH, the "Engine Maintenance Required Please See Dealer" message was displayed. The contact stated that the vehicle was driving normally, however the message was intermittent. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the coolant bypass valve needed to be replaced. The dealer advised the contact that the failure was associated to DTC code: P26815; and that coolant was leaking into the engine. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 47,800.

Engine
Filed Mar 2, 2024FL

"Engine Maintenance Required" message appears on dashboard for this model car is most likely need to replace coolant bypass valve. When researching what could be the problem, people of social media, car forums, etc. were all experiencing the same issue with the car. Coolant leaking in the engine can cause a combustion, overheating or stall in vehicle.

Structure › Body
Filed Feb 29, 2024CO

The hinges on the rear power lift gate are tearing off of the vehicle. This is the second time they have failed. The first time I was told it was due to a manufacturing defect in the hinges, but now they (the Toyota dealership) are saying it is because the gate struts are not strong enough to support the door. Toyota is refusing to fix the issue calling it "wear and tear". The issue began when my car had around 45,000 miles. It now has 100,000 miles, but I started noticing the symptoms of the issue at 85,000 (the dealership "couldn't reproduce" at that time). The initial symptoms were the door giving a loud, long beep and refusing to open more than 3 inches or to close. Then, it started to thump as it closed. Sometimes it simply wouldn't open or close. Now, the door sits askew, with a large gap on one side as there is a significant tear in one hinge with a smaller tear on the other.. This is a safety issue because the hinges could break, causing the door to collapse on a person or fall off the car while in motion, with items in the rear of the vehicle also potentially flying out. The weak struts could also fail and collapse the door, causing injury. There are hundreds of similar complaints on Reddit and in RAV4 forums.

Engine
Filed Feb 26, 2024CA

Engine maintenance light turned on. Found out the engine coolant bypass valve needed to be replaced. Many other reported cases for make and model of this car.

Engine
Filed Feb 26, 2024NM

"ENGINE MAINTENANCE REQUIRED, VISIT YOUR DEALER" Message came up on dash display. Took it to the dealership for diagnostic inspection. They informed me that the coolant bypass valve needed to be replaced. After much research, I found that this is a common occurance on newer model Rav 4s. If the component is not replaced, I was informed that it could cause overheating and other engine problems. Price to replace plus diagnostic check is around $650. I have read other complaints about this same issue on the NHTSA website. Will there be a recall issued on this component?

Structure › Body
Filed Feb 22, 2024NC

The back hatch was misaligned and over time became unusable. Upon inspection from the body shop the hinge the keeps the hatch attached to the vehicle at the top had pulled lose- the power hatch had essentially pulled away from the frame causing the misalignment. The manager at the body shop did some investigation and found that this was an issue that resulted in a recall for the same RAV 4 for the 2013-2017 models but had yet to be applied to our model year. After contacting the toyota dealership it was confirmed that this has been an issue that they are seeing- in fact, after paying for the repairs (since toyota refused to do so)- the body shop manager said she has had another customer with the same problem in the last 48 hours. This is absolutely not related to any accident of any kind- there wasn't one- this is clearly a manufacturer's problem.

Structure › Body › Door › Hinge and Attachments
Filed Feb 22, 2024CT

The contact owns a 2019 Toyota Rav4. The contact stated that while the vehicle was parked, the two brackets that connect the rear automatic door cracked three-quarters of the way horizontally. The contact stated that the door was jiggled in place to remain closed. The vehicle was taken to a body shop where it was determined that both rear hinges needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.

Unknown or Other
Filed Feb 16, 2024OH

The DCM failed. On 2/11/2024, a speaker was no longer working. On 2/15/2024, it was confirmed that the vehicle's microphone was not working. The vehicle was taken to a Toyota dealership on 2/16/2024. They confirmed that the speaker/microphone were not working. They identified a Toyota Service Bulletin for this issue, requiring DCM replacement at the cost of the consumer. Since there is a Toyota Service Bulletin, it seems that this is a known issue. Safety is at risk as the vehicle is no longer hands-free for communication. There were no warning signs of this failure.

Engine
Filed Feb 14, 2024IL

Coolant bypass valve

Engine
Filed Feb 13, 2024FL

Engine cooling issues can cause the engine to overheat and cause a vehicle stall. The vehicle displays "Engine Maintenance Required Visit Your Dealer" when the AC is turned on, and has been confirmed by Arlington Toyota (Jacksonville, FL) dealer as a known issue to the coolant bypass valve with potential safety risks at 2:22pm Eastern on [XXX]. The service department stated that this is common, and the valve is either stuck open or closed, and should be replaced as soon as possible to avoid failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Structure › Body
Filed Feb 12, 2024GA

When it rains, I have a puddle of water in the footboard of my backseats in the car.

Air BagsCrash1 injured
Filed Feb 10, 2024CT

The vehicle was totaled due to a front end collision. The air bags did not deploy, the seat belt did not lock and the emergency alert when in an accident did not work. The driver was trapped in vehicle and unable to get door open, the vehicle was going about 40-45 mph at the time of the collision and the driver was flung forward causing whiplash and a concussion.

Unknown or Other
Filed Feb 9, 2024TX

Coolant bypass valve is faulty. Everyone is having this issue, please please recall!

Unknown or Other
Filed Jan 9, 2024NY

Major insurance companies have been refusing to insure my car because my car was affected by the natural disasters before I purchased the car. This information was fraudulently withheld by the dealership at the time of my purchase. Thus, I would like to have full refunds equal to my purchase price and repair costs.

Structure › Body
Filed Jan 4, 2024VA

Have had issues with the power gate to the hatchback since the first year of ownership. Dealer could not replicate after numerous complaints. On Jan 1, 2024 the hatch would only ho partially up or down and would not close. Upon looking, the hinges holding the hatch were pulling away from the vehicle. No accident, no abuse, nothing done other than using the electronic open/shut. Googled for info and found MANY similar/same complaints. Body shop estimate to replace hinges around $700 plus more for a rental. Toyota says it's not warranteed but I intend this is a definite structural problem with the vehicle. In the meantime the issue of the problems with electronic hatch lift cant be addressed due to hinge issue. Im concerned driving car --will hatch fall off in traffic??Recall should be issued imo.

Structure › Body
Filed Dec 29, 2023CA

Rainwater accumulates inside of doors. Drainage holes are easily blocked by dirt debris and unable to drain water from doors. Results in water sloshing around inside of door while driving.

Unknown or Other
Filed Dec 16, 2023LA

Sunroof shattered while driving down the interstate. A chunk of glass was missing & small pieces of glass fell into the car into my hair & into my clothes. Safety put at risk due to shock of event occurring while driving. It caught me off guard & I could not just stop on the highway to inspect what happened as cars were on the side & behind me. Increased anxiety while driving. Insurance claim filed with $500 deductible & without a car for an unknown period of time until glass is repaired. Car inspected by collision shop upon arrival.

Electrical SystemCrash1 injured
Filed Dec 13, 2023DC

The vehicle is a 2019 Hertz rental RAV4 Hertz. On October 12, 2023, when I moved the gearstick to reverse the vehicle accelerated uncontrollable at extremely high speed and crashed into a wall. Braking did not stop the vehicle.

Structure › Body
Filed Dec 13, 2023WA

Tailgate hinges ripping and tailgate will not close properly. no accident no abuse, this is something that is happening to a lot of Rav4's.

Engine
Filed Dec 6, 2023FL

The car's hesitation when I try to accelerate from a slow roll or lower gear. Resulting in lurches when I try to speed up. We got this car for my daughter she is a new driver and the hesitating and lurching is a problem.

Structure › Body
Filed Dec 6, 2023IN

The available component that failed would be the liftgate hinge. My safety is put at risk because the powerlift gate is leaning toward the left side heavily and limiting away from the frame of the vehicle. Although this is latched down, others are a risk because if the liftgate detached from the vehicle, others could be seriously injured. The problem has been confirmed by the dealer. The vehicle has been reviewed by the dealer, as well as, a body shop. There were no warning lamps or messages for this problem. The problem was initially noticed when the trunk was gapping on one side and rubbing aggressively on the opposite side. The dealer said that it was with the hinge after I brought it to their attention. Toyota is not covering cost to have it repaired because they deemed it a “wear and tear” and a body shop deemed it a manufacturing issue. I am paying for said repair out of my own pocket which is not morally correct for a manufacturer issue.

Fuel/Propulsion System
Filed Nov 28, 2023MI

The vehicle does not get anywhere near the advertised fuel tank capacity. The fuel tank size IS 14.5, but when fueling it gets >10. Causing the vehicle to get nowhere near the maximum mileage until empty.

Structure › Body
Filed Nov 26, 2023MO

All 4 of the doors on my 2019 Toyota RAV4 have been filling full of water whenever it rains ever since I bought it from the dealership. Then the rainwater leaks out into the interior ceiling fabric, as well as the sides of the vehicle, staining it b/c black mold is growing! Also, it sounds like a cooler full of water sounds whenever the car is moving! Weighs it down too of course...also it frequently smells like something is burning inside the cabin, but can't figure out where it's coming from.

Engine
Filed Nov 26, 2023OH

In line at a restaurant drive through around 2pm, raining, wipers on. engine cut off and power steering low message displayed. Car would not restart for several (30 minutes) Cause unknown. All battery, starter, alternator test came back fine.

Engine
Filed Nov 21, 2023TX

Coolant bypass valve failure - risk of engine overheating

Engine and Engine Cooling
Filed Nov 21, 2023123,000 milesMD

The contact owns a 2019 Toyota Rav4. The contact stated while driving at an undisclosed speed, a message displayed reading "All Wheel Drive Malfunction”. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 123,000.

Unknown or Other
Filed Nov 19, 2023GA

In my Rav4, I had a message pop up that said "Engine Maintenance Required" and it wouldn't go away. I couldn't get rid of it. So I took it to the dealership and they immediately said that I needed my engine coolant bypass valve replaced. They also said it has been a constant issue with other Rav4 vehicles, but there has not been a recall yet. So I paid $650 to get the valve replaced and the continuous message taken off.

Electrical System
Filed Nov 18, 2023AZ

Car is shaking when turned on. Will stall if car is not shifted to gear sometimes. When AC is on, car will jump rpm. car acceleration is weak and will jump to 5-6k rpm. car also smells burnt sometimes when driving. car also smells like gasoline sometimes. car does not hold proper amount of gasoline.

Unknown or OtherCrash1 injured
Filed Nov 18, 2023DC

Vehicle accelerated uncontrollably in reverse at 50-60 mph and crashed into a wall, almost killing me. I could not stop the vehicle. Braking did not stop it.

Electrical System
Filed Nov 17, 2023CA

My car ran a message of “ Maintenance engine required” and it turns out the COOLANT BYPASS VALVE has gone bad. When turning the AC on the message appears, but went off the message doesn’t appear.

Forward Collision Avoidance › Automatic Emergency BrakingCrash
Filed Nov 6, 2023NJ

Pre-Collision System (PCS) failed. My daughter during sunset (sun glare) struck the vehicle in front of her, that suddenly braked due to sun glare. Toyota hasn't look at PCS system yet and the car is at the repair shop, but I did open a case with Toyota to investigate failure and access onboard data. Auto repair shop will check the system, but no malfunction warning on the car's warning display. There were no warning present prior to accident or post-accident.

Engine
Filed Nov 1, 2023GA

Engine maintenance repair light came on and it ended up needing the coolant valve replaced. Cost over $700 out of pocket when part alone is less than $100. After research, this seems to be happening to many newer models of RAV4 when warranty is expired.

Engine
Filed Oct 30, 2023TX

Engine Maintenance Required light on due to a faulty Coolant Bypass Valve. After doing research online, there are many 2019 and 2020 RAV4 that have been having this problem. The dealer said the same thing. Would like to put this on the record in hopes that a recall will happen in the future.

Engine
Filed Oct 28, 2023MD

I have 2019 Toyota RAV4. 69,000 miles. I had issue this week when I was driving and park. The gas given by it self after I park the vehicle. and today all of the sudden stop on the road. The dash board shows me EPS light, Battery sign.

Engine
Filed Oct 24, 2023MA

Engine coolant flow shutting valve code p268115 over heating vehicle

Structure › Body
Filed Oct 23, 2023PR

It was observed several points of rust and corrosion in the middle of the roof, and the paint and clear coat was out in this rust points.

Engine
Filed Oct 20, 2023NV

Engine light came on for the engine Coolant bypass valve. Common problem. Toyota wants 800$ to repair.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2019 Toyota RAV4 → · Every RAV4 year → · How the figures are calculated →