Page 14 of 18 · complaints 651–700 of 884

2019 Toyota RAV4 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Service Brakes
Filed Mar 8, 20202,000 milesCA

2 ISSUES WITH THIS BRAND NEW 2019 XSE HYBRID RAV4. 1) FUEL TANK NEVER FILLS UP AS GAS PUMP CLICKS OFF AT 9.5 (3/4 FULL) AT GAS STATION. THIS IS NOW ALL OVER THE NEWS AND BLOGS, AND TOYOTA SEEMS TO HAVE ACKNOWLEDGED THE ISSUE, BUT NO SOLUTION YET . 2) AFTER TOYOTA DEALERSHIP PERFORMED BRAKE RECALL SERVICE ON DEC. 8, 2020 (AT LESS THAN 2K MILES), THE FRONT BRAKES WHISTLES OR SQUEAKS LOUDLY WHENEVER I APPLY BRAKES AT LOW SPEED (AT OR LESS THAN 5 MPH). WHEN I ARRIVED AT DEALERSHIP TO SPEAK WITH SERVICE MANAGER (SCOTT), TECHNICIAN WAS ASSIGNED AND RODE WITH ME AND CONFIRMED THE LOW BRAKE SPEED SQUEAL/WHISTLE. AFTER 2-3 HOURS, A DIFFERENT TECHNICIAN WHO WAS ASSIGNED TO LOOK AT IT CLAIMS "NO NOISE OBSERVED AFTER TEST DRIVE, OPERATING AS DESIGNED." FUNNY HOW THEY ASSIGNED 2 DIFFERENT TECHNICIANS - ONE WHO OBSERVED THE NOISE UPON ARRIVAL, AND THE 2ND ONE WHO LOOKED AT IT AND CLAIMS NO NOISE. WHEN DRIVING OUT OF DEALERSHIP SERVICE AREA, THE LOW SPEED (<5MPH) BRAKE NOISE SQUEAL WAS AND IS CURRENTLY STILL THERE. DEALER CONTINUES TO CLAIM COLD WEATHER OR MOISTURE MAY BE THE CAUSE (REALLY - THAT SOUNDS AMAZINGLY FALSE!) AND REFUSES TO ACKNOWLEDGE OR REPAIR THE BRAKE NOISE ISSUE. IT'S AS IF THE DEALERSHIP (STEVENS CREEK TOYOTA, SAN JOSE) IS WAITING FOR A RECALL VS. ACKNOWLEDGING THE ISSUE SO TOYOTA CORPORATE WILL REIMBURSE DEALERSHIP FOR THE REPAIR COST FOR THE BRAKE NOISE ISSUE. CAR CURRENTLY ONLY HAS 4K MILES.

Fuel/Propulsion System
Filed Mar 8, 2020CA

OWNERS MANUAL STATES GAS TANK HOLDS 14.5 GALLONS. HOWEVER WHEN TANK IS EMPTY I AM ONLY ABLE TO GET 10 TO 11 GALLONS INTO VEHICLE BEFORE THE PUMP AUTO SHUTS OFF. THE VEHICLE'S RANGE IS ADVERTISED TO BE 550+ MILES (DEPENDING ON CURRENT MPG), HOWEVER THE TRIP COMPUTER ONLY SHOWS AN ESTIMATED RANGE BASED ON A 10/11 GAL TANK.

Fuel/Propulsion System
Filed Mar 7, 2020OK

WHEN THE 14.5 GAL TANK IS EMPTY FUEL TANK LIGHT ON AND NO MILEAGE REMAINING SHOWING E YOU CAN ONLY FILL 8 - 8.5 GAL BEFORE PUMP SHUTS OFF. TANK CAN NOT BE FILLED PAST THAT AMOUNT. THIS CAUSES A LOSS OF AROUND 200 - 250 MILES FROM THE ADVERTISED MILEAGE PER TANK SPECIFIED BY THE MANUFACTURER DUE TO THE LOSS OF THE 6 - 6.5 GAL THAT THE TANK CAN NOT BE FILLED. DEALERSHIP WILL NOT ATTEMPT TO FIX, TOYOTA REPORTS A FIX OR TIMELINE IS UNKNOWN AND THEY CONTINUE TO INVESTIGATE THE ISSUE.

Fuel/Propulsion System
Filed Mar 7, 20203,000 milesCA

FUEL TANK FOR THIS 2019 RAV4 HYBRID WILL NOT ACCEPT FULL TANK OF GAS. ONE MUST TOP OFF AND POTENTIALLY SPILL FUEL TO GET IT TO AN ACCEPTABLE RANGE. TANK CAPACITY IS 14.5 GALLONS WITH RANGE OF APPROXIMATELY 550-580 MILE. ONLY CAN HAVE GAS FILL TO ABOUT 9 GALLON WITH RANGE OF 360 MILES. THIS IS VERY UNFORTUNATE FOR A OTHERWISE GOOD CAR. IT HAS BEEN ON GOING SITUATION GETTING WORSE SINCE LAST YEAR.

Fuel/Propulsion System
Filed Mar 7, 20204,600 milesMO

THE GAS TANK OF MY 2019 TOYOTA RAV4 LE HYBRID WILL ONLY FILL TO ABOUT 3/4 OF A TANK. MY RAV4 HAS A 14.5 GALLON FUEL TANK. WHEN I AM NEAR ZERO MILES OF RANGE REMAINING, I OFTEN GET LESS THAN 8 GALLONS AT FILL UP. THERE IS NOT A PROBLEM WITH THE GAS GAUGE. THE TANK READ FULL ONLY ONCE, WHEN THE DEALER FILLED THE TANK PRIOR TO DELIVERY TO ME. I DON'T LIKE TO DRIVE WITH LESS THAN A 1/4 TANK OF GAS, AS GAS IS USED TO COOL THE FUEL PUMP. THIS RESULTS IN MOST FUEL STOPS ONLY ACCEPTING BETWEEN 4 AND 6 GALLONS OF GAS. I RECENTLY TOOK A 3000 MILE TRIP THAT WAS 95% HIGHWAY DRIVING AND THAT WAS MY EXPERIENCE DURING THE TRIP.

Engine
Filed Mar 6, 20204,200 milesAZ

TWICE THIS VEHICLE HAS STUMBLED WHEN TRYING TO MAKE A LEFT TURN ACROSS TRAFFIC, APPLYING GAS FROM A NEAR DEAD STOP. BOTH TIMES WOULD HAVE BEEN AN ACCIDENT IF OTHER DRIVER WAS NOT DRIVING DEFENSIVELY. THIS RAV 4 IS UNSAFE! LESS THAN 5,000 MILES SINCE WE BOUGHT IT NEW.

Fuel/Propulsion System
Filed Mar 5, 2020IL

GAS TANK DOES NOT FILL FULLY. ONLY FILLS TO 10 GALLONS EACH TIME I FILL IT UP, WHICH ONLY GIVES ME AROUND 400 MILES OF DRIVING.

Fuel/Propulsion System
Filed Mar 4, 2020CA

I'M UNABLE TO PUT NO MORE THAN 10 GALLON OF GAS EVEN THO MAX GAS TANK IS 14.5. A LOT LESS MILEAGE THAN TOYOTA CLAIM.

Fuel/Propulsion System
Filed Mar 4, 202015 milesMI

PURCHASED A 2019 RAV4 XSE ON JULY 6TH 2019. THE FUEL TANK WILL NOT ACCEPT A FULL TANK OF GASOLINE. THE GAUGE NEVER DISPLAYS MORE THAN 3/4 - 7/8 OF A TANK. ATTEMPTS TO TOP OFF LEADS TO FUEL OVERFLOW. DEALERSHIPS ALL PROVIDE A "WE'VE NEVER HEARD OF THIS" DESPITE MULTIPLE CLASS ACTION LAWSUITS.

Visibility/Wiper
Filed Mar 4, 20202,000 milesCO

AT HIGHWAY SPEEDS, OVER 45 MPH, THE DRIVER'S SIDE REAR VIEW MIRROR VIBRATES. THIS OCCURS ON MOST SURFACE WHETHER SMOOTH OR ROUGH. WHEN THE MIRROR IS VIBRATING, IT MAKES IT DIFFICULT TO CLEARLY VIEW WHAT IS OCCURRING TO THE LEFT AND BEHIND THE VEHICLE. DURING NIGHT TIME DRIVING, HEADLIGHTS CREATE A DISTRACTION AS THE MIRROR IS DISTORTING AND SHIMMERING THE LIGHTS IN THE DRIVER'S VIEW. THIS MAKES DRIVING UNSAFE. REPORTED THIS PROBLEM TO TOYOTA SERVICE DEPARTMENT. INVOICE SHOWS THAT VEHICLE "OPERATING AS DESIGNED" AS SERVICE REP INDICATED THEY HAVE HAD SEVERAL COMPLAINTS FOR THIS SO THIS IS NORMAL FOR THE 2019/2020 RAV4.

Fuel/Propulsion System
Filed Mar 3, 2020500 milesCA

BOUGHT A 2019 TOYOTA RAV 4 HYBRID XLE SEPTEMBER 27 2019.. REPORTED GAS FILLING PROBLEM TO TOYOTA ON DECEMBER 23 2019 AFTER COMING TO WITS END ON PUTTING GAS IN VEHICLE..CAN ONLY GET ABOUT 9 GALLONS INTO THE 14,5 GALLON TANK. WHEN I TRY TO GET MORE GAS IN IT IT BACK SPLASHES AND SPILLS OUT WHICH IS A MAJOR ENVIRONMENTAL AND SAFETY ISSUE.. ALSO HAD DEALER LOOK AT IT AND THERE IS NO FIX AT THIS TIME SO THEY SAY SO HAVE REQUESTED FULL REFUND ON VEHICLE AS ONE OF THE DEALER OPTIONS GIVEN ME. SO I HAVE THREE CASE NUMBERS. ONE THRU TOYOTA MAIN HEADQUARTERS THEN ONE THRU DEALER THEN ANOTHER FOR REFUND REQUEST THRU TOYOTA.. ON ANOTHER NOTE I ALSO REPORTED TO TOYOTA THAT MY GAS GAUGE GETS STUCK ON FULL AFTER GOING DOWN PROPERLY FOR 100 PLUS MILES DRIVEN THEN THE GAS GAUGE ALL OF A SUDDEN OUT OF THE BLUE GOES UP OVER FULL AND ITS SHOWS WELL OVER 550 MILES BEFORE RUNNING OUT OF GAS WHICH IS MILES TO EMPTY I CAN'T EVEN GET IT TO AFTER TRYING TO FILL IT SLOWLY FOR 15 -20 MINUTES.. .. TRIED MULTIPLE RESETS TO HELP CORRECT BUT THEY DON'T WORK PROPERLY AND THAT WAS CONFIRMED BY DEALER THAT RESET DOESN'T WORK CORRECTLY..

Fuel/Propulsion System
Filed Mar 2, 20202,000 milesVA

I CANNOT COMPLETELY FILL UP THE GAS TANK. WHEN THE GAUGE SHOWS EMPTY, I CAN ONLY GET 9-10 GALLONS IN. THE SPECS SAY IT HAS A 14.5 GALLON TANK, BUT IT IS IMPOSSIBLE TO GET THAT MUCH FUEL INTO THE TANK. THE CRUISING RANGE IS LESS THAN 400 MILES, FAR LESS THAN WHAT IS ADVERTISED. I'VE BEEN CALLING THE DEALERSHIP AND TOYOTA CORPORATE SINCE OCTOBER 2019 AND AM STILL BEING TOLD THAT "TOYOTA IS INVESTIGATING IT"

Exterior Lighting
Filed Mar 2, 2020100 milesTN

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE FRONT HEAD LIGHTS FAILED TO ADEQUATELY ILLUMINATE THE ROADWAY WHICH CAUSED A VISIBILITY HAZARD TO THE DRIVER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER RICK MCGILL'S TOYOTA (3145 AIRPORT HWY, ALCOA TN) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE HEADLAMPS OPERATED AS DESIGNED. THE FAILURE MILEAGE WAS 100.*DT*JB

Fuel/Propulsion System
Filed Mar 1, 20207,115 milesNY

I HAVE A 2019 TOYOTA HYBRID. THE TANK CAN NOT BE COMPLETELY FILLED. IT CAN LEAVE AROUND FOUR GALLONS UNFILLED. THE ONLY WAY I CAN FILL IT IS TO HAVE THE NOZZLE SLIGHTLY OUT SIDE OF THE FILLER NECK AND PUMP A A SLOW RATE. WHILE THIS WORKS, IT TAKES TIME AND IT IS NOT VERY ENVIRONMENTLY FRIENDLY.

Suspension
Filed Feb 29, 20201 milesGA

WHEN DRIVING MY CAR EVERYTIME I MAKE A TURN THERE IS A NOISE COMING FROM THE SHOCK OF THE WHEELS FRONT AND REAR I TOOK IT TO THE DEALERSHIP 3 TIMES AND THEY SAID THEY HEAR NOTHING THEN I TOOK IT TO MY MECHANIC AND HE SAID IT'S THE BALL BEARING ON TOP OF THE SHOCK. NOW THE NOISE IS GETTING LOUDER AND LOUDER, I'M SCARED SOMETHING WILL HAPPEN TO ME AND MY FAMILY WHEN WE ARE ALL IN THE CAR. SO PLEASE CAN YOU GUYS HELP ME OUT

Fuel/Propulsion System
Filed Feb 28, 2020TN

WHILE FEELING THE GAS, AT ALMOST EMTPY, I DIDN,'T WENT ABOVE THE 10 GALLONS. THIS REQUIERED ME TO GO MULTIPLE TIMES TO THE GAS STATION TO FILL IO THE GASTANK. MOREOVER, THE GAS RANGE HAS DECREASED FROM ALMOST 500 MILES TO LESS THAN 380 MILES IN RANGE FROM 2 MONTHS AGO TILL NOW. THE MILAGE OF THE VEHICLE IS LESS AROUND 2,800 MILES. VEHICLE WAS BOUGHT IN AUGUST OF 2019

Fuel/Propulsion System
Filed Feb 27, 2020TX

WHEN FUELING THE VEHICLE, THE AUTO SHUTOFF AT THE GAS PUMP SHUTS OFF BEFORE THE FUEL TANK IS COMPLETELY FILLED. OCCURS AT MULTIPLE GAS STATIONS REGARDLESS OF THE AMOUNT OF FUEL REMAINING IN THE TANK.

Fuel/Propulsion System
Filed Feb 26, 2020300 milesNJ

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4 HYBRID. THE CONTACT STATED THAT THE FUEL GAUGE WAS INOPERABLE. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, THE FUEL GAUGE FAILED TO REGISTER THE CORRECT AMOUNT OF FUEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300.

Fuel/Propulsion System
Filed Feb 26, 20205,009 milesKY

WHEN FUELING, THE TANK WILL NOT COMPLETELY FILL. IF YOU ATTEMPT TO CONTINUE TO FILL VERY SLOWLY THE TANK OVER FILLS AND YOU HAVE PROBLEMS WITH THE VAPOR RECOVERY SYSTEM.

Fuel/Propulsion System
Filed Feb 26, 20201,800 milesKY

FUEL TANK WILL NOT FILL CORRECTLY. IF I OVER FILL IT AFFECTS THE VAPOR RECOVERY SYSTEM OF THE RA 4 HYBRID. HAVE TO BE EXTREMELY CAREFUL NOT TO RUN OUT OR GASOLINE.

Engine
Filed Feb 26, 2020850 milesFL

1ST INCIDENT: SITTING AT STOP LIGHT FOR A FEW MINS AS NORMAL. WHEN TIME TO ACCELERATE, THE VEHICLE STARTED LURCHING FORWARD IN A HARD JERKING MOTION. 2ND INCIDENT: SLOWER TRAFFIC. WHEN DRIVING IN SLOWER TRAFFIC OR AT SLOWER SPEEDS, ~20-35MPH THE VEHICLE WILL START LURCHING JERKING FORWARD. TOOK BACK TO DEALERSHIP FOR INSPECTION, THERE WERE NO ISSUES FOUND. DEALERSHIP RESET INTERNAL COMPUTER, STATING THAT "VEHICLE IS OPERATING NORMALLY". NEITHER HAS ISSUE HAS YET TO CAUSE AN ACCIDENT WITH ANY OTHER DRIVERS AT THIS TIME. I DO TRAVEL WITH DOGS WHO ARE HARNESSED AND SEAT-BELTED IN THE BACKSEAT, THEY WOULD HAVE BEEN THROWN TO FLOOR OF CAR IF NOT SEAT-BELTED. FOR MYSELF, I GET TOSSED FORWARD SEVERAL INCHES AND HEAD THROWN FORWARD. WHEN DRIVING IN SLOWER TRAFFIC AND/OR STOP AND GO TRAFFIC, THE CAR LURCHING/HARD JERKING FORWARD WILL EVENTUALLY CAUSE AN ACCIDENT. ALL INCIDENTS HAVE HAPPEN ON DRY CITY STREETS. I WOULD ASSUME DURING THESE INCIDENTS OF THE JERKING FORWARD THAT THE BREAK LIGHTS DO NOT ALERT REAR DRIVERS THAT THE CAR IS IN A STOP/GO MOTION.

Fuel/Propulsion System
Filed Feb 21, 20203,000 milesWV

THE VEHICLE WILL NOT ACCEPT MORE THAN 10 GALLONS OF FUEL AND MILEAGE RANGE IS SIGNIFICANTLY LOWER THAN EXPECTED/ADVERTISED ON A 14.5 CAPACITY TANK

Fuel/Propulsion System
Filed Feb 20, 20205,000 milesVA

WHEN THE FUEL GAUGE INDICATES THAT THE TANK IS NEARLY EMPTY, MY VEHICLE WILL ONLY ACCEPT ABOUT 10 GALLONS OF FUEL UNTIL PUMP SHUT-OFF. AS A RESULT MY VEHICLE FAILS TO MEET TOYOTA MILEAGE RANGE SPECIFICATIONS OF 580 MILES AND ONLY MAKES ABOUT 400 MILES. MOREOVER, IF TRYING TO FILL UP WITH 15 GALLONS OF FUEL AND GOING BEYOND PUMP SHUT-OFF THERE IS A RISK OF OVERFILL AND FIRE HAZARD. KOONS DEALERSHIP REFUSES TO ACKNOWLEDGE THE DEFECT WHICH SHOULD BE COVERED BY WARRANTY.

Fuel/Propulsion System
Filed Feb 19, 202088 milesIA

THE VEHICLE'S LISTED FUEL TANK CAPACITY IS 14.5 GALLONS. I HAVE NEVER BEEN ABLE TO ADD MORE THAN 9.5 GALLONS EVEN THOUGH THE FUEL GARAGE WAS REGISTERING EMPTY AND THE COMPUTER WAS SHOWING 14 MILES TO EMPTY. TOYOTA AND THE DEALERSHIPS KNEW OF THIS PROBLEM IN THE SUMMER OF 2019 YET CONTINUED TO SELL THIS VEHICLE WITHOUT INFORMING CUSTOMERS OF THE ISSUE. THIS PROBLEM NEEDS TO BE ADDRESSED.

Fuel/Propulsion System
Filed Feb 19, 2020800 milesVA

UNABLE TO FILL GAS TANK WITH 14.5 GALLONS EVEN WHEN EMPTY. MAXIMUM AMOUNT OF GAS THAT CAN BE FILLED IS APPROXIMATELY 10 GALLONS EVEN WITH LOW FUEL LIGHT ON. COMMON ISSUE MENTIONED ON NUMEROUS ONLINE RESOURCES.

Exterior Lighting
Filed Feb 19, 2020CA

PURCHASED 2019 RAV4 HYBRID 4/2019. ON WINDING ROADS USING LOW BEAMS, LIT UP DISTANCE IS ABRUPTLY AND SEVERELY SHORTENED AS THE ROADWAY DIPS AND TURNS. THESE HEADLIGHTS ARE UNSAFE, IN MY OPINION. SANTA CRUZ,CA HAS MANY SUCH ROADS, INCL. HWY. 17, AND USING HIGH BEAMS IS NOT ALWAYS AN OPTION. IT WAS UNNERVING DRIVING THIS VEHICLE THE FIRST NIGHT THAT I OWNED IT, AND STILL IS.

Fuel/Propulsion System
Filed Feb 19, 2020PA

I HAVE A 2019 TOYOTA RAV4 XSE HYBRID. I BOUGHT IT BRAND NEW WITH ROUGHLY 300 MILES ON IT AND SINCE THEN HAVE PUT ON AN ADDITIONAL 5700. I BOUGHT IT IN NOVEMBER AND IT IS NOW FEBRUARY. I WAS INFORMED AND RESEARCHED TOLD ME THAT THE FUEL TANK WAS 14.5 GALLONS. YET, EVERY TIME I GO TO FILL UP THE TANK ONCE THE LIGHT HAS CAME ON, I CAN ONLY GET ROUGHLY 8.5-9 GALLONS OF FUEL IN AND THEN THE PUMPS SHUT OFF. I HAVE FILLED UP MORE THAN 15 TIMES AND EVERY SINGLE TIME AT NUMEROUS DIFFERENT PUMPS, THIS SAME THING HAPPENS. I AM ABLE TO SQUEEZE IN ROUGHLY ANOTHER 2-3 GALLONS BUT I HAVE NEVER SEEN ANYWHERE CLOSE TO 13 GALLONS LET ALONE THE ADVERTISED 14.5. WE ARE SUPPOSED TO GET A MAX OF 580 MILES PER TANK AND THE AVERAGE I GET WITH THIS LESS AMOUNT OF GAS I CAN PUT IN IS ROUGHLY 410-430.

Fuel/Propulsion System
Filed Feb 18, 2020MN

OUR NEW IN AUGUST OF 19 HYBRID RAV4 HAS THE FUEL PROBLEM THAT IT APPEARS THOUSANDS OF OTHERS DO. IT HAS A 14.5 GALLON TANK, BUT THE SYSTEM WON'T ALLOW YOU TO FILL THE TANK. AT EVERY GAS STATION, THE PUMP IS INITIALLY SHUT OFF WITH MANY GALLONS LEFT TO GO TO FILL THE TANK. THIS LEADS TO A SITUATION WHERE YOU HAVE TRICKLE FILL TO GET IT CLOSE TO FULL. TRICKLE A LITTLE IN, THE VAPOR SYSTEM SHUTS IT OFF---AND DO THAT AGAIN AND AGAIN AND AGAIN UNTIL YOU FEEL YOU ARE CLOSE TO FULL. IT'S EASY TO OVERFILL AND EASY TO SPILL GAS ONTO THE GROUND WHILE DOING SO. WE STARTED AN OPEN CASE ON THIS WITH TOYOTA WITHIN A FEW MONTHS OF NEW LAST FALL, AND TO DATE THEY STILL HAVE NO FIX FOR THE ISSUE. IT APPEARS SIMILAR TO A BLADDER PROBLEM THEY HAD WITH PRIUS GAS TANKS SOME YEARS AGO, BUT THEY REFUSE TO DISCUSS WHAT THEY ARE DOING TO FIX IT.

Vehicle Speed Control
Filed Feb 17, 2020GA

ON LIGHT ACCELERATION FROM AN INTERSECTION AND/OR MILD CRUISING SPEED IN ECO MODE, THERE IS AN OFTEN VIOLENT LURCH FROM STOP OR SURGING AT CRUISING SPEEDS. WITH TRACTION CONTROL SWITCHED OFF, THE PROBLEM IS LESSENED, BUT TRACTION CONTROL BY DEFAULT TURNS BACK ON IN <ONE MINUTE. WE HAVE BEEN TOLD BY BOTH MARIETTA AND WORLD TOYOTA THAT THIS IS A KNOWN PROBLEM, LIKELY RELATED TO DRIVE-BY-WIRE, AND THAT TOYOTA HAS NO PLANS TO ADDRESS THE ISSUE UNTIL SOMETHING HAPPENS TO JUSTIFY THE FINANCIAL BURDEN OF A "FIX". WE LIVE IN ATLANTA, WHERE TRAFFIC IS INTENSE AND RELIABILITY IS KEY. THIS IS OUR 14TH TOYOTA AND FIRST PROBLEM THAT HAS BEEN IGNORED. THE SERVICE DEPARTMENT DOES NOT KNOW HOW TO FIX THE PROBLEM WITHOUT GUIDANCE FROM TOYOTA CORPORATE. WE ARE MARKEDLY LIMITING OUR USE OF THE VEHICLE (3K MILES IN 7+ MONTHS) DUE TO RISK OF COLLISION. THE PROBLEM BEGAN AFTER WE HAD DRIVEN THE CAR FOR ONE MONTH.

Service Brakes
Filed Feb 17, 20205,000 milesKY

RAV4 HAS ONLY 500O MILES ON ODOMETER. HAVE BEEN GETTING A SQUEALING SOUND FROM THE BRAKES WHEN BRAKE PEDAL IS DEPRESSED. BRAKING ABILITY IS NOT DIMINISHED, JUST A PERSISTENT SPEAK. SEEMS TO BE MORE PRONOUNCED AT FIRST MORNING BRAKING. AFTER ABOUT 5-10 MINUTES IT WILL GO AWAY FOR THE DAY.

Unknown or Other
Filed Feb 17, 2020CA

I CAN NOT FILL UP MY GAS TANK IT SHUTS OFF AT ABOUT 12 GALLONS

Fuel/Propulsion System
Filed Feb 16, 2020CA

UNABLE TO FILL 14.5 GALLONS AS ADVERTISED.MAX FILL IS 11 GALLONS. BROUGHT IT TO THE DEALER AND THEY CONTINUE SAYING THE CAR IS FINE AND THAT THERE'S A "RESERVE FUEL" WE CAN'T SEE. THEY ARE UNWILLING TO FIX THIS ISSUE

Fuel/Propulsion System
Filed Feb 16, 2020CA

MY 2019 RAV4 HYBRID HAS A TOYOTA ADVERTISED FUEL TANK CAPACITY OF 14.5 GALLONS. TILL DATE, VIRTUALLY ALL MY FUEL STOPS HAVE RESULTED IN NO MORE THAN 11 GALLONS OF FUEL. I WOULD LIKE TO RAISE THIS MATTER TO NHTSA AND URGE NHTSA TO INVESTIGATE MATTER FURTHER. THE BIGGEST QUESTION I HAVE IS IF THERE IS A LAW OR SAFETY RULE THAT TOYOTA MUST FOLLOW SURROUNDING THIS ISSUE? MY CONCERN IS THAT IF ANY RESIDUAL FUEL (WHICH IN THIS CASE IS GREATER THAN 3 GALLONS), MAY CAUSE SAFETY HAZARDS FOR DRIVERS AND THIS ISSUE NEEDS TO BE FIXED.

Engine
Filed Feb 16, 202035 milesMI

THE VEHICLE HAS AN ENGINE KNOCK/RATTLE NOISE AT COLD START UP.

Fuel/Propulsion System
Filed Feb 16, 20204,532 milesMD

THIS VEHICLE IS A HYBRID. THE GAS TANK IS SUPPOSED 14.5 GALLONS. THE GAS GUAGE NEVER SHOWS AS FULL. THE VEHICLE SHOWED 103 MILES TO EMPTY SO I FILLED IT UP. I COULD ONLY ADD 7.414 GALLONS OF GAS BEFORE THE PUMP STOPPED ON THE 2ND ATTEMPT. IT CLICKED OFF JUST A LITTLE OVER 7 GALLONS. I PULLED THE NOZZLE OUT OF THE TANK A LITTLE AND WAS ABLE TO GET ABOUT0.4 GALLONS ADDITIONAL IN THE TANK BEFORE IT CUT OFF AGAIN. THE GAS GUAGE STILL SHOWED AS A COUPLE OF LINES BEFORE BEING FILLED YET I COULD GET NO MORE GAS IN THE TANK. ALSO, IT ONLY SHOWED MY VEHICLE RANGE AS 419 MILES. AT 40+ MPG AND A 14.5 GALLON TANK, IT SHOULD SHOW OVER 580 MILES TO EMPTY. THERE IS DEFINETELY AN ISSUE WITH THIS GAS TANK. I HAVE ATTACHED PICTURES OF THE BEFORE FILL UP, AFTER FILL UP AND THE GAS RECEIPT SHOWING THE AMOUNT OF GAS I COULD GET IT THE TANK WITHOUT RISKING AN OVERFLOW. I REALLY HAVE NO WAY OF KNOWING HOW MUCH GAS IS IN THE TANK OR HOW FAR I CAN EXPECT TO DRIVE BEFORE RUNNING OUT OF GAS. I HAVE MORE INSTANCES OF THIS, ALL SHOWING THE SAME PROBLEM.

Engine
Filed Feb 15, 20203,000 milesTX

MY 2019 TORTOLA RAV4 XLE WITH 6401 MILES ON IT HAS BEEN EXPERIENCING PROBLEMS WITH STALLING SINCE I FIRST GOT IT IN AUGUST. I NOTICE IT ESPECIALLY WHEN I DON'T MAKE COMPLETE STOPS. IT WILL STALL AND YANK THE CAR FORWARD. IT IS ANNOYING AND EMBARRASSING THAT MY NEW CAR DOES NOT DRIVE SMOOTH. I WILL BE TAKING IT TO A TOYOTA DEALERSHIPS TO GET EVALUATED.

Unknown or Other
Filed Feb 14, 20204,325 milesFL

AFTER ENTERING AN ADDRESS, I DECEIDED NOT TO GO THERE. THE GPS CANNOT BE READDRESSED OR DELETED WITH A SIMPLE COMAND. IT IS MOST DISTRACTING TO HEAR THE REPETITION OF THE PREVIOUS ADDRESS WHILE DRIVING. NO ONE PERSON AT THE DEALERSHIP COULD GIVE INSTRUCTIONS TO DELETE THE GPS, EXCEPT TO TURN IT OFF.

Unknown or Other
Filed Feb 14, 2020300 milesNY

UNABLE TO FILL FUEL TANK TO CAPACITY. WHEN FUELING SHUTS OFF AT ABOUT 7 TO 8 GALLONS.

Fuel/Propulsion System
Filed Feb 14, 202050 milesPA

FUEL TANK IS DEFECTIVE. DOES'T ACCEPT A FULL TANK OF GAS. 3/4 AT MOST BEFORE PUMP SHUTS OFF. NOT GETTING MILES PER TANK/EFFICIENCY THAT WAS ADVERTISED. FILED A CASE WITH TOYOTA AND DEALER BUT NO FIX AVAILABLE. PROBLEM STARTED AS SOON AS I DROVE IT OFF THE LOT IN MAY 2019.

Fuel/Propulsion System
Filed Feb 14, 2020450 milesMI

WHEN FILLING THE GAS TANK, THE PUMP WILL STOP BEFORE THE GAS TANK IS FULL, USUALLY 2-3 GALLONS SHORT OF BEING FULL. THIS HAPPENS EVERY TIME I TRY TO FILL THE TANK SINCE I BOUGHT THE CAR IN MAY, 2019. THIS RESULTS IN MORE FREQUENT STOPS AT THE GAS STATION OR MAKING EFFORTS TO TRY TO TOP OFF THE GAS TANK BY TRYING TO SLOW DOWN THE GAS BEING PUMPED IN. WITH A VERY SLOW RATE, THE GAS PUMP MAY NOT SHUT OFF THEN LEADING TO FUEL SPILLAGE.

Fuel/Propulsion System
Filed Feb 14, 20208,000 milesPA

AFTER THE LOW FUEL WARNING SYSTEM COMES ON THE TANK WILL ONLY TAKE BETWEEN 9.2 TO 9.7 GALLONS. THE FUEL TANK IS A 14.5 GALLON TANK AND SHOULD NOT NEED FILLING UNTIL THE VEHICLE GOES OVER 500 MILES. WE USUALLY GET JUST UNDER 400 MILES PER TANK FULL. SOMEHOW THERE IS 5 GALLONS LEFT IN THE TANK WHEN THE LOW FUEL WARNING LIGHT COMES ON.

Fuel/Propulsion System
Filed Feb 13, 2020UT

WHENEVER I FILL THE CAR WITH GAS, IT DOESN'T GET COMPLETELY FULL. IT LEAVES THE TANK ABOUT A QUARTER FROM FULL. ALSO, THE CAR DOESN'T ACCELERATE WELL. IT HESITATES.

Fuel/Propulsion System
Filed Feb 12, 2020MN

SINCE I PURCHASED THIS CAR IN LATE AUGUST I HAVE NOT BEEN ABLE TO GET MORE THAN 8 GALLONS OF FUEL INTO THE 14.5 GALLON TANK. DUE TO THIS ISSUE THE CAR HAS ALSO ONLY BEEN SHOWING IT'S GETTING AROUND 25 MPG WHEN IT WAS ADVERTISED BETWEEN 35-40. I HAVE ALSO BEEN HAVING COMPUTER ISSUES AND KEY FOB ISSUES WITH THE CAR. TOYOTA CORPORATE ACKNOWLEDGED SOMETHING IS WRONG BUT HAS NO ETA ON A FIX. I OFTENTIMES DO NOT FEEL SAFE DRIVING THE CAR AS I NEVER KNOW HOW MUCH GAS IS IN IT AS THE TANK AND COMPUTER SYSTEMS ARE SO OFF.

Unknown or Other
Filed Feb 12, 2020400 milesMI

THE GAS TANK DOES NOT FILL COMPLETELY. IT ONLY TAKES 10 GALLON AS AGAINST THE 14.5 ADVERTISED.

Fuel/Propulsion System
Filed Feb 11, 20201,000 milesCA

MY 2019 RAV4 HYBRID WAS FILLED INITIALLY BY THE TOYOTA DEALERSHIP AS PART OF THE PURCHASE, AND WAS GAS GAUGE REGISTERED 'FULL'. EVERYTIME I HAVE FILLED IT AFTER THE FIRST FILL HAS GOTTEN FILLED TO ABOUT 8/10 OF A TANK ON THE GAS GAUGE BEFORE THE GAS NOOZLE CLICKS OFF. I USUALLY FILL UP WHEN MY GAS TANK IS JUST RIGHT ABOVE THE EMPTY GAUGE LINE. THE CAR IS ADVERTISED TO FILL UP TO 14.5 GALLONS

Fuel/Propulsion System
Filed Feb 11, 2020100 milesMD

TOYOTA HAS MISLED CONSUMERS WITH 41MPG AND FALSELY STATED THE SIZE OF THE FUEL TANK. IT'S SUPPOSED TO BE A 14.5 GALLON TANK, HOWEVER IT WILL ONLY HOLD 10 GALLONS EVEN WHEN COMPLETELY EMPTY. IF I TRY TO PUT IN MORE FUEL IN AFTER 10 GALLONS IT SPITS OUT FUEL AS IF OVER FULL. I BOUGHT THIS HYBRID RAV4 IN AN EFFORT TO MAKE LESS FREQUENT FULL UPS. THIS DEFECT IS CAUSING ME TO FILL UP MORE OFTEN THAN NON HYBRID VEHICLES.

Fuel/Propulsion System
Filed Feb 10, 2020500 milesWA

I AM NOT ABLE TO FULLY FILL UP THE FUEL TANK AS EXPECTED BY TOYOTA SPECIFICATIONS. IT CAN PUT BARELY 9 GALLONS (TOYOTA COMMUNICATE TANKS CAN HAVE 15 GALLONS) WHEN THE TANK IS EMPTY AND AFTER THE PUMP STOPS. THE FUEL LEVEL DOES NOT ALWAYS GO TO THE TOP OF THE DASHBOARD INDICATOR BUT I CANNOT PUT MORE FUEL SINCE PUMPS STOPS. I TRIED MULTIPLE GAS STATION AND MANY WAYS TO FILL UP THE TANK, THE ISSUE IS ALWAYS THERE. THE CAR RANGE DOES NOT GO OVER 500 MILES WHEN IT IS SOLD TO DO MORE.

Power Train
Filed Feb 10, 202020 milesIL

2019 RAV 4 XLE PREMIUM I PURCHASED A YEAR AGO CONTINUES TO LURCH WHEN SUDDENLY ACCELERATING FROM A ROLLING STOP. AN EXAMPLE IS WHEN PULLING UP TO A RED LIGHT AND THE LIGHT SUDDENLY TURNS GREEN, I'LL TAKE MY FOOT OF THE BRAKE AND TAP THE GAS AND THE CAR HESITATES THEN ACCELERATES. THIS MOTION JERKS ME AND OTHER PASSENGERS IN OUR SEATS.

Engine
Filed Feb 10, 2020TX

I FORGOT TO TURN OFF THE ENGINE (PUSH BUTTON) AFTER PARKING. THE ENGINE RAN FOR MORE THAN 5 HOURS UNTIL I RETURNED. UNLIKE THE TRADITIONAL KEY THAT MOST OF US REMEMBER TO TAKE IT AFTER PARKING. REMOVING THE KEY WILL TURN OFF THE ENGINE. I AM OF THE OPINION THAT THIS A CRITICAL SAFETY ISSUE: 1. THE ENGINE COULD OVERHEAT IN HOT SUMMER AND MAY EVEN CATCH ON FIRE 2. ANYONE CAN DRIVE THE CAR AWAY WITHOUT THE KEY. LOW OR TOTALLY NO KEY SIGNAL MEANS THE DRIVER IS NOT NEAR TO THE CAR. THE ENGINE SHOULD NOT BE RUNNING AT ALL. FOR THE LEAST, THERE SHOULD BE SHOULD BE SOME LOUD ALERT. THE RAV4 BUILT-IN TECHNOLOGY HAS AN AUTO SHUT OFF FEATURE ON ACC MODE AFTER CERTAIN PERIOD AND REMOTE ENGINE START/STOP FEATURE. ONE CANNOT START THE CAR WITHOUT THE KEY NEARBY. WHY CANNOT TOYOTA INCORPORATE THE AUTO OFF FEATURE ON THE KEY SIGNAL LEVEL, I.E. BELOW CERTAIN KEY SIGNAL LEVEL TURN THE ENGINE OFF AUTOMATICALLY. I HAVE REPORTED TO TOYOTA. IT APPEARS THAT TOYOTA IS NOT GOING TO DO ANYTHING AT THIS MOMENT.

Fuel/Propulsion System
Filed Feb 9, 2020NY

UNABLE TO REFILL A FULL TANK. REFILLING WHEN FUEL EMPTY LIGHT ON SHOULD ABLE TO FILL ABOUT 12 US GALLONS ACCORDING TO USER MANUAL BUT THE CAR CONSISTENTLY ABLE TO FILL ONLY 10 US GALLONS WHEN FUEL EMPTY LIGHT IS ON.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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