The headlights on my Rav4 are dangerous. When driving at night there is a dark line with no visibility. There is no reaction time if objects are in the roadway. I live in a rural area, on my way to work there was a pine tree that fell across the road way,I crashed straight into it. I did not even see it until I hit it.
2018 Toyota RAV4 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
The contact owns a 2018 Toyota RAV4. The contact stated when shifting gears to reverse, the back over prevention camera failed to function as designed. The contact stated he shifted the gear to park and back to reverse and the camera operated as designed. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
The Toyota RAV4 2018 car acceleration went out of control and crashed into a retaining wall. The airbags exploded and the steering wheel airbag burst. The car was totaled and is with State Farm. I was blessed to still be alive the car speed out of control on its own. I tried to push on the brakes but the car kept going. The accident could have been worse. No one else was injured only another car was hit. I did reach out to Toyota and they said it could take 4-6 weeks for someone to look at the car. I reach out to the dealer and waiting to hear back from the dealer. The police department issued me a ticket, I have court on July 23, 2021. State Farm insurance declared the car a total loss. No warning lamps or messages. The first same incident happened on April 3, 2021, and on June 12, 2021, was the day of the accident. The incident and accident happened at the same location. I would like to speak with someone at your organization. The car is at State Farm's collision place. I would like for your organization to look at the car. I will call to make sure that the car is still at the collision place.
2018 hybrid battery does not hold charge. Sometimes the battery dies even where it should be fully charged and driving. Drove 5 hours straight on 7/10. Does on the highway. The car battery has been dying almost from day 1 . This car is only 2 1/2 and only 20, 000 miles .
When I tried to start my vehicle this morning after a store run. the car clicked multiple times and made a weird noise, then went dead. I popped my hood immediately and saw a hole the size of a quarter next to the battery terminal and smoke was coming out the hole. I had driven it 40 miles before I had put it in park, and it drove fine before that. I have showed multiple people pictures of the battery (including mechanics) and no one had ever seen anything like that. I decided to google to see if it's a known problem/recall on the Rav4 and found that the NHTSA was investigating the batteries due to similar instances. Thankfully my car did not catch fire, and I was smart and decided not to start it again. Otherwise something bad could have happened.
06/04/21...I Had a Hit & Run Head On Collision(Side Swipe), As I Was Swerving To Avoid Oncoming Traffic & Get A Handle Of the Vehicle, No Warning Lights Came On. I Hit a Wall. My Front Nor Side Airbags Deployed. It What was A Very Forceful Hit From The Other Vehicle & Hitting The Wall. The Vehicle Is Being Inspected By My Insurance Adjuster Tomorrow.
We were driving when I made a right turn and suddenly the steering wheel locked on me and at the same time various warning lights lit up on my dashboard. The car slowed and I was able to regain control of the steering wheel to pull over. After driving a few miles further we once again came to a right turn and everything happened as before except with greater intensity. We tried to straighten the steering wheel for control and were able to pull over into an empty parking lot. By the time we came to a stop, which took all of just one or two minutes, smoke was coming out from under our hood. We quickly got out of our car and opened the hood to see the battery in flames. I called 911 while my husband poured his cup of water over the flames. It stalled the fire but it continued to spark until help arrived. I am certain if we had not had water the whole car would have caught on fire. The car was towed to a Toyota dealership where we were told that their was an issue with battery installation. At present it is being worked on but I have lost confidence in this vehicle especially since we got no warning that there was a problem and we could have been badly injured or killed if the circumstances had been different and we had not been able to pull over and get out or have water with us. We have since learned that this is an issue for many people who own this 2018 RAV4 vehicle. I also learned there is no recall on this issue. I hope that Toyota isn't waiting for someone to be seriously
I WAS WAITING AT THE TRAFFIC LIGHT TO TURN GREEN ONCE IT DID I PRESSED THE GAS PEDAL TO GO AND THE VEHICLE STALL AND LOST POWER COMPLETELY AND GAVE A MESSAGE SAYING POWER FAILURE AND A PICTURE OF A BATTERY AFTER THIS HAPPENED THE VEHICLE WAS ABLE TO START BACK UP
CAR WAS ON CRUISE CONTROL, DUE TO A CAR IN FRONT, IT WAS DRIVING 10 MILE BELOW THE CRUISE CONTROL SPEED. A NEW CAR CAME IN BETWEEN MY CAR AND THE PREVIOUS CAR IN FRONT, MY CAR STARTED SPEEDING UP SUDDENLY. I HIT THE BREAK AND CANCELED CRUISE CONTROL IMMEDIATELY TO PREVENT CRASH. THIS HAS HAPPENED AT LEAST 6 TIMES DO FAR. ONLY SEEM TO HAPPEN RARELY WHEN SOME NEW OBJECT COMES IN BETWEEN.
CAR STARTED STALLING WHOLE IN MOTION YESTERDAY. I HAVEN'T THOUGHT TOO MUCH ABOUT IT. TODAY IN MY 3RD DRIVE OF THE DAY AFTER I STOP AT A RESTAURANT, I START THE CAR TO THE SURPRISE IT JUST STALLED AND GIVE ME CHARGING SYSTEM MALFUNCTION I TRY TO START IT AGAIN WITH NO LUCK. I'M FAR FROM HOME I CALL THE LOCAL DEALERSHIP AND IS CLOSED. I WILL HAVE TO WAIT TOMORROW MORNING TO TOW THE CAR TO THEM. I WASN'T EXPECTING THIS TO HAPPEN IN A TOYOTA VEHICLE ONLY 3 YEAR OLDER. LAST YEAR THEY CHANGE THE BATTERY BECAUSE IT LET ME STRANDED SOMETHING WRONG WITH THE ELECTRIC SYSTEM FOR SURE.
THE VEHICLE USE PURCHASED IN DEC '18. IN DEC '19 THE BATTERY WENT DEAD AND WAS REPLACED. TOYOTA SAID THE BATTERY HAD A BAD CELL.. IN APR '20 THE BATTERY WENT BAD AGAIN AND WAS REPLACED. TOYOTA SAID THE WRONG SIZE BATTERY WAS INSTALLED THE LAST TIME. IN AUG '20 THE BATTERY WENT BAD AGAIN AND WAS REPLACED, TOYOTA SAID IT WAS BECAUSE OF A GPS DEVISE THAT WAS INSTALLED BY THE SELLING DEALERSHIP AND WAS NEVER MADE AWARE TO THE BUYER. IN DEC '20 THE BATTERY WENT BAD AGAIN AND WAS REPLACED. THIS TIME TOYOTA SAID IT WAS BECAUSE THE CAR WAS NOT BEING DRIVEN ENOUGH. THE DRIVING PATTERN HAS BEEN THE SAME WITH THIS VEHICLE SINCE IT WAS PURCHASED. IF THAT WAS THE PROBLEM THEN WHY WAS IT NOT A PROBLEM IN THE FIRST YEAR OF OWNERSHIP. ALSO IT WAS NOT A PROBLEM WITH THE PREVIOUS VEHICLE THAT WAS USED AS A TRADE-IN ON THIS VEHICLE. THERE SEEMS TO BE AN OBVIOUS PROBLEM WITH THE ELECTRICAL SYSTEM OF THE VEHICLE.
TL* THE CONTACT OWNED A 2018 TOYOTA RAV-4. WHILE DRIVING AT 55 MPH, ANOTHER VEHICLE FAILED TO YIELD WHILE TURNING INTO THE LEFT LANE COLLIDING INTO THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE ON THE PASSENGER SIDE OF THE VEHICLE. THE DRIVER SIDE CURTIN AIR BAG AND DRIVER FRONT AIR BAG FAILED TO DEPLOY. THE CONTACT HAD A FRACTURED A FINGER ON HER RIGHT HAND, CHEST CONTUSIONS AND RIGHT KNEE BRUISE. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTAL LOSS HOWEVER THE EVALUATION WAS NOT COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
THE EVENING OF SUNDAY, MARCH 28TH, 2021 I WAS DRIVING ON INTERSTATE 84 IN IDAHO NEAR WENDELL, AT APPROXIMATELY 83 MPH WHEN THE SUNROOF OF MY 2018 RAV4 EXPLODED WITHOUT ANY WARNING. LUCKILY THE SHADE PANEL WAS DRAWN, SO NO GLASS DEBRIS WENT INTO THE CAR. MY HUSBAND WAS IN THE PASSENGER SEAT, AND OUR 16 YR OLD DAUGHTER WAS SITTING BEHIND HIM. WHEN I FIRST HEARD THE EXPLOSION, I THOUGHT WE HAD A TIRE BLOWOUT, BUT I DIDN'T FEEL A PULL ON THE STEERING WHEEL. MY NEXT THOUGHT WAS THAT THE RV NEXT TO ME HAD A BLOWOUT, BUT THEY KEPT ON DRIVING. WE COULD HEAR A LOT OF WIND COMING FROM THE SUNROOF, SO I PULLED OVER AT THE NEXT EXIT, WHICH WAS CLOSE, AND ASSESSED THE SITUATION. THE SUNROOF WAS GONE! THE REMAINING GLASS AROUND THE EDGES WAS ALL CRACKED AND CURVED UPWARDS, SO IT WAS OBVIOUS THAT IT HAD EXPLODED FROM THE INSIDE OUT. THERE WAS ALSO A LOT OF GLASS DEBRIS INSIDE THE SHADE PANEL. NOBODY PULLED OVER AND APPROACHED US, SO WE DON'T BELIEVE THERE WERE ANY EYE WITNESSES. WE WERE ON OUR WAY HOME TO BOISE AFTER SPENDING SPRING BREAK IN UTAH. WE CONTINUED DRIVING THE REMAINING 2 HRS. HOME, WITH MY HUSBAND HOLDING THE SHADE PANEL CLOSED, SINCE WE WERE AFRAID IT MY GET SUCKED OUT. THE WIND WAS PRETTY DEAFENING. THE WEATHER CONDITIONS AT THE TIME WERE CLEAR AND SUNNY, 75* WITH STRONG WINDS. WE WERE NOT AWARE OF ANY FLYING DEBRIS, NOR DID WE HEAR ANYTHING HIT THE CAR BEFORE THE EXPLOSION.
STARTING LATE AUG2020 THE DASHBOARD STARTING TO SHOW WARNING LIGHTS RANDOMLY AND INCONSISTENTLY. ALL WARNING LIGHTS DO NOT COME AT THE SAME TIME BUT WHEN TURNING THE EXTERNAL LIGHTS ON OTHER WARNING LIGHTS TURN ON AND SO FAR THE CAR HAVE STALLED MORE THAN 4 TIMES WHILE DRIVING UNDER 40 MPH. THE LAST 3 TIMES THE CAR STARTED RIGHT AFTER BEING PARKED AND BUT THIS LAST TIME IT DID NOT AND WHILE I WAS WAITING FOR A TOW ALMOST HAD AN ACCIDENT FROM BEHIND ME AS THE CAR THAT WAS COMING BEHIND ME STOPPED AND WAS HIT BY ANOTHER CAR BEHIND HIM. I TOOK IT TO THE DEALER AND SINCE IT IS OUT OF WARRANTY THEY WOULD NOT TOUCH IT AND ALL THEY DID WAS DISCONNECT THE BATTERY SO THE WARRANTING LIGHTS TURN OFF AND SEND ME BACK OUT AND WITH IN 15 MIN ON THE ROAD THE LIGHTS STARTED TO COMEBACK ON AGAIN BUT THE CAR DID NOT DIE ON THE ROAD. THE CAR IS BARELY 3 YEARS OLD AND ONLY HAVE 14,500 MILES ON IT AND IT IS BECOMING VERY UNRELIABLE TO DRIVE.
THIS CAR STARTED A FIRE ON THE ROAD WHILE IT WAS IN MOTION, AND AFTER I DROVE IT OVER A MILE ON A CITY STREET ON APRIL 22ND, 2019. I STOPPED THE CAR AND TURNED OFF THE CAR AFTER I SAW SMOKE CAME OUT OF THE HOOD IN FRONT OF DRIVER SIDE WINDSHIELD. I LEFT THE CAR IMMEDIATELY TO CALL FOR HELP. LESS THAN A MINUTE, AFTER I LEFT THE CAR, THE FIRE STARTED, THE FLAMES WENT UP TO 10 FEET HIGH IN A SHORT 2 MINUTES, IN LESS THAN 10 MINUTES, BEFORE THE FIREMEN PUT FIRE OFF, THE CAR WAS BURNED TO THE FRAME WITH NOTHING LEFT INSIDE. THE CAR WAS DRIVEN A LITTLE OVER 6000 MILES AT THE TIME. TOYOTA HAS NOT COVERED ANY OF MY LOSS AND TAKEN THE RESPONSIBILITY.
WHILE DRIVING, THERE IS A LITTLE SHAKES ON THE CAR AND A MESSAGE APPEARED THAT THE ANTI LOCKING BRAKE FAILED. I STOP THE VEHICLE AND I SAW SMOKE COMING FROM THE HOOD. I TURNED OFF THE VEHICLE AND TOOK THE KEY FROM THE IGNITION. A FIRE START COMING OUT OF THE HOOD AND I TOLD MY WIFE TO GET OUT OF THE VEHICLE AND I GET OUT ALSO, THE DRIVER OF A VEHICLE BEHIND US CALLED THE FIRE DEPARTMENT AND IN A FEW MINUTES THE FIRE FIGHTERS ARRIVED AND START EXTINGUISHING THE FIRE. THE FIRE ENGULF THE WHOLE VEHICLE.
VEHICLE IN MOTION. I TRIED TO ACCELERATE TO PASS ON OTHER VEHICLE AND ACCELERATION STALLED OUT. THIS HASS OCCURED ON 3 SEPARATE OCCASIONS. BUT IT IS NOT CONSISTANT ON ALL OCCASIONS.
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING AT 55 MPH, WHEN THE VEHICLE STALLED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE SAW SMOKE EXIT THE HOOD. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE CONTACT CALLED LOCAL DEALER EASTERN SHORE TOYOTA (29732 FREDERICK BLVD, DAPHNE, AL 36526: (251) 250-0161) AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
CONSTANT BATTERY FAILURE ON 2018 RAV 4. REPLACED JAN 2020 AND AGAIN MARCH 2021. ALL THE LIGHTS LIT UP, BELLS & WHISTLES THEN DEAD. HAVE CALLED TRIPLE A SO MANY TIMES WE ARE OUT OF SERVICE UNLESS UPGRADE PLAN. DEALER STATES CAR NOT DRIVEN ENOUGH (DESPITE DRIVEN SEVERAL TIMES PER WEEK) BUT DEALER WOULD NOT STATE HOW MUCH CAR SHOULD BE DRIVEN TO AVOID BATTERY FAILURE ISSUE. ALSO NOTED SQUIRREL HAD BUILT NEST UNDER THE HOOD WITH INSULATION. NOTIFIED DEALER OF ALL & THEY REPLACED BATTERY WHICH WAS NOT INCLUDED IN WARRANTY THAT IS ACTIVE. VEHICLE WAS STATIONARY. CONCERNED AS OTHERS HAVING SAME ISSUE AND SOME WITH BATTERY EXPLOSION/FIRE. MY MOM IS ELDERLY AND CONCERNED ABOUT HER BEING STRANDED OUT AND ABOUT OR WORSE FIRE HAZARD.
1/30/2021 TRAVELING APPROX 74 MPH ON INTERSTATE IN LIGHT TRAFFIC AND LIGHT RAIN (HEAVY DRIZZLE) AND OUTSIDE TEMP AROUND 47 DEGREES. I WAS LISTENING TO AN AUDIOBOOK WHEN I HEARD A NOISE LIKE A POPPING SOUND AND THEN A ROAR AS WIND STARTED COMING IN THE CAR AND WHAT I NOW KNOW WAS THE SHATTERED GLASS FROM MY SUNROOF FALLING IN ON ME. SHATTERED GLASS FELL ON ME AND WHEN I MOVED IT WEDGED ITSELF BETWEEN ME AND MY SEAT MAKING IT UNCOMFORTABLE TO MOVE FOR FEAR OF BEING CUT BY THE GLASS. IT WAS NOT A ROCK THE SUNROOF SPONTANEOUSLY EXPLODED.
TRAFFIC STOPPED ON THE HIGHWAY AND MY CAR DIDN'T. THE AUTOMATIC BRAKING SYSTEM STARTED BUT IT DIDN'T STOP. ALMOST EVERY AIRBAG DEPLOYED EXCEPT THE PASSENGER, IT WAS OFF. MY DASH READ THAT ABS FAILED CONTACT DEALER.
STEERING WARNING LIGHT COMING ON WITH WARNING SOUND, THE DEALER CAN'T FIND THE PROBLEM TO REPAIR IT
THE VEHICLE DOWNSHIFTS 2X AT 40 MPH INTO A GEAR WHICH MAKES THE CAR LURCH AND THE RPMS GO FROM 2000 TO 4000. HAPPENS DURING MILD ACCELERATOR DEPRESSION. IF YOU ROMP ON THE GAS THIS DOES NOT HAPPEN. WHEN IT DOES UPSHIFT THE ECO LIGHT COMES ON BUT THEN IT UPSHIFTS AGAIN. THE SENSOR DOES NOT SELECT THE RIGHT GEAR FOR THE LOAD.
THE LANE DEPARTURE WARNING BUZZER'S WARNING CANNOT BE HEARD ON THE ROAD WITH THE RADIO ON LOW VOLUME OR WITH A RADIO OFF BUT DRIVING ABOVE 75MPH DUE TO THE ROAD NOISE. MULTIPLE COMPLAINTS TO DIFFERENT DEALERS RESULTED IN COMMENTS THAT THE BUZZER WORKS AS DESIGNED. CALLS TO TOYOTA'S "BRAND ENGAGEMENT ADVOCATE" RESULTED IN ADVICE TO GO TO A DEALER. THEY HAVE NO AUTHORITY TO INSTRUCT THE DEALER TO REPLACE THE BUZZER. I UNDERSTAND THAT LDW IS MANDATORY FOR 5 STARS SAFETY RATING, BUT I CANNOT FIND THE SPECIFICATION FOR THIS SAFETY FEATURE.
I HAVE AN AUTO SHIFT OFF FOR HIGH BEAM LIGHTS, I TURN MY HIGH BEAMS ON AND THEY DON'T WORK, AND WHEN I PULL THE SWITCH BACK LIKE I AM TRYING TO FLASH MY HIGH BEAMS AT SOMEONE THEY WORK BUT WHEN I TURN THEM ON TO KEEP THEM ON THEY DO NOT WORK AND MY AUTO HIGH BEAM LIGHT DOES NOT COME ON EITHER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I STOPPED THE VEHICLE ON A SMALL INCLINE WHILE THE GEAR SHIFT WAS IN DRIVE. I HIT THE POWER BUTTON (WHILE THE BRAKE WAS PRESSED) WITHOUT PUTTING THE CAR INTO PARK. WITH THE VEHICLE STILL IN DRIVE, AND NOT PROPERLY TURNED OFF, WHEN I REMOVED MY FOOT FROM THE BRAKE, MY VEHICLE ROLLED BACKWARDS SIX FEET. LATER THAT DAY I TRIED TO RECREATE THE SAME SCENARIO AND IT HAPPENED AGAIN. IF YOU PRESS THE POWER BUTTON TO TURN OFF YOUR VEHICLE WHILE IT IS STILL IN DRIVE AND YOU TAKE YOUR FOOT OFF OF THE BRAKE, THE CAR WILL ACT AS THOUGH IT IS IN NEUTRAL AND ROLL DOWNHILL. I HAVE NOT TRIED WITH THE CAR FACING DOWNHILL/ROLLING FORWARDS.
WHILE IN REVERSE WITH FOOT ON BRAKE (STOPPED) THE VEHICLE WAS REAR ENDED. WHILE FOOT STILL ON BRAKE THE VEHICLE HAD UNCOMMANDED FORWARD ACCELERATION (ENGINE REVVED UP LIKE FOOT FLOORED THE GAS PEDAL). VEHICLE ACCELERATED FORWARD ~25 FT AND HIT THE FRONT OF ANOTHER VEHICLE (FOOT ON BRAKE PEDAL ENTIRE TIME). UPON IMPACT, THE VEHICLE HAD UNCOMMANDED ACCELERATION IN REVERSE (FOOT ON BRAKE PEDAL STILL). WAS ABLE TO TURN OF IGNITION AND PULL THE EMERGENCY BRAKE TO STOP THE VEHICLE AFTER MOVING ~25FT IN REVERSE. AT FINAL STOP, THE VEHICLE'S TRANSMISSION LEVER WAS IN THE DRIVE POSITION. NOTE: TOW TRUCK DRIVER STARTED VEHICLE TO GO IN REVERSE A FEW FEET FOR POSITIONING. WITH ENGINE RUNNING, VEHICLE WAS PUT IN REVERSE AND GAS PEDAL PRESSED GENTLY. VEHICLE WENT IN REVERSE (< 2MPH) AS IT SHOULD. FOOT APPLIED TO BRAKE AND VEHICLE PUT IN PARK IN ONE MOTION. VEHICLE IN PARK AND FOOT ON BRAKE THE ENGINE BEGAN TO REV UP AGAIN. KEY WAS TURN OFF. VEHICLE TOWED.
MY CAR IS A TOYOTA RAV4 2018. ON OCTOBER 20, 2020, I WAS DRIVING MY CAR AROUND 60 MPH WITH MY SON ON A BRIGHT, SUNNY DAY IN ABOUT 80 DEGREE WEATHER ON HIGHWAY 605N JUST PAST HIGHWAY 60. OUT OF NOWHERE, WE WE HEARD A LOUD BURSTING NOISE THAT SOUNDED LIKE A GUNSHOT. THERE WEREN'T MANY CARS ON THE HIGHWAY AND I WAS DRIVING ON THE THIRD LANE FROM THE OUTER EDGE. WHEN I PULLED OVER, I NOTICED THE SUNROOF HAD COMPLETELY SHATTERED. WE HADN'T TRIED TO OPEN THE SUNROOF AT THE TIME OF THE INCIDENT NOR DID IT APPEAR THAT A ROCK OR OTHER OBJECT HIT THE SUNROOF. ON OCTOBER 22, 2020, I TOOK MY CAR TO THE TOYOTA DEALERSHIP IN WESTMINSTER. THE DEALERSHIP SAID THAT THEY WERE NOT RESPONSIBLE FOR THE DAMAGE BUT WOULD CONTACT TOYOTA DIRECTLY TO SEE IF TOYOTA MANUFACTURER WOULD COVER THE COSTS. A FEW DAYS LATER, I WAS TOLD THAT TOYOTA MANUFACTURER WOULD NOT TAKE RESPONSIBILITY FOR THE SHATTERED SUNROOF. I WOULD NEED TO PAY FOR PARTS AND LABOR TO GET THE SUNROOF REPAIRED EVEN THOUGH THE INCIDENT WAS NO FAULT OF MY OWN. MY CAR HAS LESS THAN 10,000 MILES BECAUSE I BARELY DRIVE IT. MY CAR SPENDS MOST OF THE TIME PARKED INSIDE MY COVERED GARAGE. I TAKE EXTREMELY GOOD CARE OF MY CAR THAT IT DOESN'T EVEN HAVE ANY SCRATCHES ON IT. UPON SEARCHING THE WEB, I NOTICED THERE WERE OTHER REPORTED INCIDENTS FROM PEOPLE WHO EXPERIENCED SHATTERED SUNROOFS FROM THEIR TOYOTA CARS. THESE TYPES OF INCIDENTS POSE A SERIOUS SAFETY ISSUE. AND WHAT SURPRISED ME EVEN MORE IS THAT TOYOTA IS NOT TAKING RESPONSIBILITY FOR REC
ON A STREET TURNING LEFT ON GREEN YIELDING TO ONCOMING TRAFFIC. IN MOTION OF TURNING AND THE OTHER CAR WHO WAS COMING HEAD ON OVER 80MPH CLIPPING MY FRONT END MAKING MY CAR SPIN 360 DEGREES AND AIR BAGS DID NOT DEPLOY.
CAR IS FAILING TO SPEED UP PAST 60 UNLESS USING CRUISE CONTROL THEN THE CAR USED A LOT MORE GAS THEN NORMAL. I ALSO TRIED TO PASS A CAR TO GET UP TO HIGHWAY SPEED AND WAS UNABLE TO, VERY DANGEROUS ON THE HIGHWAY. THEN THE CAR WOULD NOT GO PAST 40 I TRIED TO SWITCH FROM ECO TO SPORT TO NORMAL THINKING THAT MAYBE THE COMPUTER WAS CONFUSED BUT THAT DID NOTHING. SO AFTER TRYING TO SPEED UP MULTIPLE TIMES I GOT A HYBRID MALFUNCTION LIGHT AND TOLD TO PULL OVER. THIS HAS HAPPENED TO ME IN THE PAST AS WELL. TOYOTA DEALER WAS UNABLE TO DIAGNOSE ANY ISSUES WITH IT AND JUST RESET THE COMPUTER.
THE KEYLESS IS NOT FRIENDLY FOR THE DEAF. NEED TO SOMETHING FOR THE RIGHT AND SAFE. THANK YOU.
I PURCHASED THIS CAR IN FEBRUARY 2018 AND ON FEBRUARY 2019 THE FIRST FAILURE OCCURRED. I WAS DRIVING WHEN THE ENGINE STOPPED AND "CHARGING SYSTEM FAILURE" WAS DISPLAYED ON THE DASH. WITH THIS FAILURE, THE OWNERS MANUAL SAYS TAKE IT TO THE DEALER. THE CAR DID START UP AND I WAS ABLE TO DRIVE HOME. THE SELLING DEALER COULD NOT FIND ANY PROBLEMS. I IGNORED THE SAME FAILURE A COUPLE MORE TIMES, BUT WITH THE LAST FAILURE, I TOOK THE CAR TO BALL TOYOTA, CHARLESTON, WV. THEY TOLD ME THAT THERE WAS 3 ERROR CODES, PO 1603,1604,1605,P219A AND MADE A REFERRAL TO TOYOTA, TAS CASE #202130026. TOYOTA TOLD THE DEALER TO REPLACE THE TANK SUB-ASSY. AND THE CANISTER ASSY.. I BELIEVE THAT THIS IS A DANGEROUS PROBLEM THAT I'M NOT SURE THEIR REPAIR WILL BE THE CORRECT FIX
SINCE I GOT MY RAV 4 2018 I'VE HAD ISSUES WITH THE BRAKES. BOTH MY BROTHER AND MOTHER DRIVE THE CAR AND EXPRESS THE SAME ISSUE. I'VE BROUGHT IT TO TOYOTA NUMEROUS TIMES ONLY TO BE TOLD THEY CANNOT REPLICATE THE ISSUE AND THAT THE BRAKES ARE WORKING FINE. WHEN I'M PUSHING THE BRAKES DOWN THEY FEEL LIKE THEY'RE GOING TO THE FLOOR. THERE IS A TERRIBLE SCREECHING SOUND HEARD AS WELL. I WAS IN AN ACCIDENT A FEW MONTHS AGO DUE TO THE BRAKES. I CALLED TOYOTA AND EXPRESSED MY CONCERNS AND THEY SENT AN INDEPENDENT INSPECTOR TO CHECK THE BRAKES. I RECEIVED AN EMAIL THAT STATED, "WE DO NOT BELIEVE THE VEHICLE SUFFERS FROM A DEFECT IN MATERIALS OR WORKMANSHIP THAT SUBSTANTIALLY IMPAIRS ITS USE, VALUE OR SAFETY". I'M UNSURE WHAT TO DO AT THIS POINT AS I'VE EXHAUSTED MY OPTIONS. I MAINTAIN EXCESSIVE DISTANCE FROM OTHER CARS BECAUSE I KNOW I HAVE TO START BRAKING WAY AHEAD OF TIME. ITS A MAJOR SAFETY HAZARD THAT NEEDS TO BE ADDRESSED. CASE NUMBER: 2007132091
BOUGHT THE CAR BRAND NEW IN JAN/2018. IN MARCH/2019, 18,000 MILES, BRAKES WERE MAKING LOUD NOISES. AT FIRST TOYOTA SAID IT WAS NORMAL, JUST MOISTURE. MONTH LATER I INSISTED BC IT GOT WORSE, SO FINALLY THE MECHANIC AT TOYOTA DROVE MY CAR AND AGREED. THEY CHANGED THE ROTORS AND PADS, NO CHARGE (AFTER SOME ARGUES). NOW CAR IS 35,000 MILES (AFTER 17,000 MILES), BRAKES ARE MAKING NOISES AGAIN. TOOK AT TOYOTA AND AT THAT TIME I HAD TO PAY. THAT'S RIDICULOUS! THEY SAY YOU SHOULD CHANGE PADS BETWEEN 35,000 AND 70,000 MILES. RAV4 HAS PROBLEMS WITH THE BRAKES FOR SURE!
NOT SOON AFTER I LEASED MY RAV4 THE BRAKES STARTED GRINDING AS IF I NEEDED NEW BRAKES & EVERYTIME I WENT IN FOR MAINTENANCE THEY SAID NOTHING IS WRONG WITH THEM & THEY LOOK FINE. THE ROTORS ARE RUSTED JUST ON THE INNER PART ON BOTH REAR ROTORS & MY CAR IS GARAGED SO THERE ISNT ANY REASON WHY THEY SHOULD BE GRINDING OR SQUEALING. IT MAKES THE NOISE WHEN I'M IN MOTION. ALSO THE RADIO STATIONS ARE COMPLETE STATIC & I HAVE HAD 2 DIFFERENT TOYOTA DEALERS LOOK AT IT & THEY SAY NOTHING IS WRONG WITH THE WIRING BUT CAN'T FIGURE OUT WHY ALL MY STATIONS COME IN STATICALLY.
ON 7/3/20 AT ABOUT 3 PM EDT I WAS PREPARING TO TURN LEFT AND EXIT MY NEIGHBORHOOD. I WAS STOPPED. I PRESSED ON THE ACCELERATOR AND THE VEHICLE SUDDENLY ACCELERATED STRAIGHT AHEAD AT A HIGH RATE OF SPEED. I WAS UNABLE TO STOP THE VEHICLE. I TRAVELLED ABOUT 100 TO 150 FEET, CLIMBED AN ENBANKMENT AND LANDED IN A SMALL WOODED RAVINE. I WAS ATTEMPTING TO EXIT MY NEIGHBORHOOD ONTO A PAVED ROAD.
PULLED INTO DRIVEWAY AND HAD FOOT ON BREAK. GOING VERY SLOW TO PARK . WENT TO PUT CAR INTO PARK AND CAR LUNGED FORWARD AND HIT GARAGE. BACKED UP AND CAR WENT VERY FAST SO HAD TO MOVE FORWARD AGAIN OUT OF ROAD. PUT CAR INTO DRIVE AND CAT SURGED FORWARD AND OUT OF CONTROL. ABLE TO AVOID GARAGE BUT CAR WENT BESIDE GARAGE, AND INTO SLIGHT DROP OFF. I WAS ABLE TO STOP CAR BY FLOORING BREAK AND PUTTING INTO PARK. CALLED POLICE THEY MADE REPORT, CALLED ROADSIDE SERVICE AND TOWED TO DOWNEAST TOYOTA IN BREWER MAINE. IT'S NOW GOING TO HAVE INFORMATION PULLED AND RESEARCHED TO DETERMINE WHAT HAPPENED. NO PICTURES. A LOT OF DAMAGE TO FRONT AND MAYBE UNDERNEATH. CAR WENT OVER A CEMENT BLOCK.
MY 2018 TOYOTA RAV4 HAS 13,000 MILES. DRIVING AT 20 MPH ON A ONE-LANE SECONDARY ROAD WHEN VEHICLE SPEED INCREASED ON ITS OWN. STEPPING ON FOOT BRAKE HAD NO EFFECT. ACCELERATION WAS CONSTANT AND NON-STOP. ABOUT 30 SECONDS LATER, CAR SLOWED AS THOUGH MY FOOT HAD BEEN REMOVED FROM THE ACCELERATOR. THE PROBLEM WAS - MY FOOT HAD BEEN CONSTANTLY ON THE BRAKE PEDAL. THIS UNCONTROLLED ACCELERATION HAS HAPPENED ONLY ONCE BUT I ONLY DROVE IT TO GET HOME. NOTE: FLOOR MATS WERE PROPERLY ANCHORED. *TR
SEATBELT N THE BACK FOR CHILD DON'T CHIME WHEN KIDS ARE OUT OF SEAT AS MANUFACTURERS MADE. *TR
SINCE I BROUGHT THIS RAV4 WHEN I START DRIVING THE FIRST 5 MINUTES IN THE MORNING AND COLD WEATHER WHEN I STEP ON THE BRAKE IT'S MAKE NOISE AND WHEN I TOOK THE CAR IN FOR 5K,10K,15K AND 20K SERVICE I TOLD THEM ABOUT THE BRAKE AND THERE ANSWER WAS THAT'S NORMAL. FOR ME THIS IS A BRAND NEW CAR. *TR
I HAD BEEN USING THE ADAPTIVE CRUISE CONTROL AT HIGHWAY SPEED ON THE WESTBOUND CA 134 IN GLENDALE/BURBANK, CA. I HAD TO MERGE INTO TRAFFIC FROM THE HOV LANE DISENGAGING THE CRUISE CONTROL. I THEN USED THE AUTO TRANSMISSION TO SHIFT TO A LOWER GEAR TO GAIN MORE TORQUE IN CHANGING LANES WHEN THE CAR WENT INTO A STALL AND LOST ALL POWER. CONSEQUENTLY WE WERE REAR-ENDED BY ANOTHER CAR. OUR CAR WENT INTO A LOCKOUT AND HAD TO BE PUSHED TO THE SHOULDER BY THE CALIFORNIA HIGHWAY PATROL. I DON'T KNOW IF THIS WAS A RANDOM EVENT OR A GLITCH IN THE ON-BOARD COMPUTER.OR SOMETHING ELSE TOTALLY UNRELATED. *TR
I HIT A DEER TRAVELING AT 60MPH+ WHILE TRAVELING ON I-470. THE AIRBAG DID NOT DEPLOY, I DID SEE AN ERROR ON THE STATUS DISPLAY OF A SAFETY SYSTEM FAILURE. THE REPAIR SHOP FOUND THE FRONT SENSOR WAS CRUSHED IN THE COLLISION AND AMAZED THE AIRBAG DID NOT DEPLOY. I AM CONCERNED THIS IS A FUNCTIONAL FLAW WITH THE VEHICLE AND COULD RISK THE SAFETY OF OCCUPANTS. I HAVE PHOTOS OF THE VEHICLE IF NEEDED.
GAS NEEDLE SHOWS EMPTY WHEN GAS TANK IS HALF FULL. THIS OCCURS WHEN AUTO IS STATIONARY, AND IN MOTION.
LANE DEPARTURE WARNING, SEAT BELT WARNING, PEDESTRIAN WARNING AND OTHER AUDITORY SAFETY FEATURE WARNINGS ARE NOT ADJUSTABLE AND THEREFORE MAY BE INADEQUATE IN PROVIDING THE INTENDED SAFETY FUNCTION. THE MANUFACTURER SHOULD RETROFIT A CONTROL THAT MAKES IT POSSIBLE TO ADJUST THE SAFETY FUNCTION TO THE INDIVIDUAL NEEDS OF THE DRIVER.
I PURCHASED MY 2018 RAV4 IN NOVEMBER 2019. I HAD THE CAR FOR ABOUT 3 MONTHS WHEN I DROVE TO WORK, THE CAR ACTED SLUGGISH, WAS PRESSING ON THE GAS PEDAL BUT WASN'T GOING FASTER. THEN I HAD TO GO TO BANK, MY CAR WOULDN'T MOVE THE RPMS WENT UP TO 5 BUT CAR DIDNT MOVE, FINALLY CAR JUMPED SO I PRESSED ON GAS AN IT TRIED TO STALL SO I LET OFF, THEN CAR ACTED LIKE IT HAD POWER AGAIN THE CAR DID THIS ALL THE WAY TO BANK. IT SAT IDEAL WHILE I WAS AT THE BANK I NOTICED THE CAR SMELLED GASSY, THEN IT DID THE SAME ALL THE WAY BACK TO WORK. WHEN I GOT BACK TO WORK I CALL THE DEALERSHIP IN ENID WHERE I GOT IT AND HE EVEN SAID I MAY BE MY FUEL PUMP. LATER THAT DAY MY CAR SEEMED FINE. NOW IT FEELS LIKE IT WILL JUMP, SLUGGISH, OR STALLS LIKE IT DOESN'T GET GAS WHEN I HAVE A FULL TANK. I HAD GREAT GAS MILEAGE NOW IT TAKES 20 BUCK FOR 20 MILES NO JOKE. I CALLED THE TOYOTA DEALERSHIP IN AMARILLO TX 4 DAYS AGO ABOUT CHANGING MY PUMP, SO SHOWS I HAD ISSUES LONG BEFORE I GOT SENT THE RECALL MESSAGE FROM A FRIEND. I CALL TOYOTA DEALERSHIP IN ENID OK WHERE I GOT THE CAR AND HAVE PLANS TO TAKE IT IN ON THE 19TH TO BE LOOKED AT.
THE VIEW OUT THE FRONT WINDSHIELD BECOMES OBSCURED WHEN THE SUN SHINES DIRECTLY TOWARD WINDOW BECAUSE THE FRONT OF THE DASH AREA BECOMES REFLECTED BACK IN THE WINDOW AND YOU CAN NO LONGER SEE DUE OUT THE WINDOW TO THE GLARE. I'VE NEARLY HIT PEDESTRIANS BECAUSE I COULDN'T SEE THEM WALKING IN FRONT OF MY CAR WHEN THIS IS HAPPENING.
I WENT TO THE DEALERSHIP FOR ANOTHER REASON BUT I HAPPENED TO TELL THE SALESPERSON THAT I WAS VERY DISSATISFIED WITH THE FUEL SAVINGS. MY IN-TOWN AVERAGE IS 18.3 AND THE INTERSTATE FUEL ECONOMY IS 22.4 MPG. HE TOLD ME I SHOULD BE GETTING 30 MILES PER GALLON. NOT HAPPENING!!! I BOUGHT THIS SUV FOR TRAVELING. THAT'S NOT AN OPTION WITH THIS FUEL MILEAGE!
NEXT DAY AFTER I BOUGHT THE VEHICLE, I BROUGHT THE SUV BACK TO THE DEALER (CENTENNIAL TOYOTA OF LAS VEGAS ) WITH PROBLEM ON THE GATE OPENER. DEALER REPLACED THE CONTROL MODULE IN THE REAR VIEW MIRROR BUT THE PROBLEM DID NOT GET RESOLVED. BROUGHT IT BACK TO THE DEALER AGAIN AND THE TECHNICIAN CAME WITH ME TO REPROGRAM THE CONTROL BUT CANT RESOLVED THE PROBLEM. I WAS TOLD THAT I NEED TO BUY A REMOTE CONTROL FOR THE GATE COMPATIBLE WITH THE SUV CONTROL SYSTEMS. WE HAVE TWO GATES WHICH MEANS T I HAVE TO BUY THE CONTROLS. I TRIED TO RETURN THE VEHICLE BUT THE NEXT DAY I FOUND THE VEHICLE IN MY DRIVE WAY, WITH A NOTE SAYING THE PROBLEM WAS ON THE GATE. STILL FURTHER MADE THE COMPLAIN TO THE MAIN TOYOTA MANUFACTURERS OFFICE TO NO AVAIL, STILL INSISTING THAT THE PROBLEM WAS IN THE GATE CONTROL. HOWEVER THE CONTROL BUTTON FOR THE GARAGE WORK PROPERLY. STILL THE PROBLEM IS UNRESOLVED AT THIS MOMENT.
AT AROUND 1:30 PM, FEBRUARY 7, 2020, ON A SUNNY AND WINDY DAY, I WAS DRIVING ON MD RTE. 32 HEADING TOWARDS COLUMBIA JUST PAST I-95, TRAVELING ABOUT 60 MPH. I WAS DRIVING NEXT TO A LARGE TRUCK AND BECAUSE THERE WAS A LOT OF WIND, AND THE TRUCK WAS BEING BLOWN BY THE WIND, I DECIDED TO DRIVE PASS IT. AFTER I HAD DRIVEN PAST THE TRUCK, I HEARD A VERY LOUD BANG RIGHT ABOVE MY HEAD AS IF SOMETHING EXPLODED. I DID NOT SEE ANYTHING AND THE CAR APPEARED TO BE OK, SO I KEPT DRIVING. BUT THEN I STARTED HEARING THE SOUND OF WHAT I THOUGHT WAS SOMETHING LIKE GRAVEL BOUNCING RIGHT ABOVE THE SLIDER THAT COVERS THE SUNROOF. BECAUSE I DID NOT KNOW WHAT JUST HAPPENED, I DECIDED TO HEAD HOME WHICH IS JUST A FEW MINUTES AWAY. WHEN I GOT HOME I SAW THAT THE SUNROOF GLASS WAS SHATTERED AND MOST OF THE GLASS WAS GONE. I CALLED THE SERVICE DEPARTMENT OF THE COMPANY THAT SOLD ME THE CAR ABOUT GETTING THE SUNROOF REPLACED AND THEY TOLD ME THAT EVEN THOUGH THE CAR WAS ONLY 2 YEARS OLD AND HAD A THREE YEAR WARRANTY, THAT I SHOULD CALL MY INSURANCE AGENT. I CONTACTED OUR INSURANCE AGENT AND SHE SAID TO CALL THE CLAIMS DEPARTMENT. SHE ALSO MENTIONED THAT SOMETHING MUST HAVE HIT THE SUNROOF. TO MY KNOWLEDGE NOTHING HIT THE SUNROOF TO CAUSE THE GLASS TO EXPLODE. I AM NOT AWARE OF ANY PREVIOUS CRACKS OR OTHER DAMAGE TO THE SUNROOF THAT WOULD HAVE WEAKENED IT. I CALLED THE INSURANCE AGENT, AND WAS TRANSFERRED TO SUNROOF EXPRESS, THE COMPANY THAT HANDLES THE SUNROOF CLAIMS. I WAS REQUIRED TO PAY MY DEDUCTIBLE
PASSENGER SEAT BELTS DON'T CHIME WHEN UNLATCHED LIGHT ISN'T DISPLAYED
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2018 Toyota RAV4 → · Every RAV4 year → · How the figures are calculated →