Page 3 of 6 · complaints 101–150 of 260

2012 Toyota RAV4 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Vehicle Speed Control
Filed Dec 19, 201652,000 milesPA

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE STOPPED AT A RED LIGHT OR STOP SIGN, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

Air BagsCrash
Filed Nov 28, 2016105,000 milesIL

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE ATTEMPTING TO PARK, THE VEHICLE SURGED FORWARD, WENT OVER THE CURB, AND SLAMMED INTO A BRICK WALL. THE FRONT AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED AND WAS UNDER EVALUATION BY THE INSURANCE COMPANY. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

Seat Belts
Filed Oct 25, 2016FL

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V577000 (VISIBILITY/WIPER) AND 16V096000 (SEAT BELTS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Oct 24, 201640,000 milesFL

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V054000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES HYDRAULIC), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE. ..UPDATED 06/21/17 *BF INVALID VIN CONSUMER STATED DEALER REPAIRED THE PROBLEM. UPDATED 6/26/18*JB

Unknown or Other
Filed Oct 19, 201622,000 milesOH

THE DOOR LOCKS WONT LOCK WHEN YOU PUT THE CAR IN DRIVE..THEY USE TO WORK BUT NOW I HAVE TO LOCK THEM WITH THE BUTTON AND I HAVE A 21/2 YEAR OLD GRANDDAUGTER WHO SITS IN THE BACK AND AM AFRAID WHEN THE CAR IS GOING CAN OPEN THE CAR WHEN IT IS GOING DOWN THE ROAD IF THE DOORS ARE NOT LOCKED. THIS IS A HAZARD AND DEFECT.

Visibility/Wiper
Filed Oct 11, 20169,000 milesFL

THIS RECALL WAS INITIALLY ISSUED ON SEPT.17, 2015. AS OF OCT. 11, 2016 NO FIX HAS BEEN ISSUED. A YEAR IS MORE THAN SUFFICIENT TIME FOR TOYOTA TO COME UP WITH A REPAIR METHOD AND IMPLEMENTATION. TO DATE, NOTHING HAS BEEN DONE.

Visibility/Wiper
Filed Oct 5, 2016WA

I RECEIVED A RECALL NOTICE REGARDING WATER DRIPPING ONTO THE WINDSHIELD WIPER MOTOR LINK. OVER TIME THIS PROBLEM CAN CAUSE CORROSION & WEAR @ THE WIPER MOTOR LINK JOINT RESULTING IN SEPARATION OF THE WIPER LINK FROM THE WIPER MOTOR CRANK ARM. RECALL DATE WAS 9-17-15 (OVER A YEAR). I WOULD LIKE TO HAVE THIS REMEDIED IMMEDIATELY TO AVOID LOSS OF MY WIPER AND A CORROSION PROBLEM.

Seat Belts
Filed Oct 4, 2016VA

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Visibility/Wiper
Filed Oct 4, 2016VA

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Visibility/Wiper
Filed Sep 28, 2016NV

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Seat Belts
Filed Sep 21, 2016FL

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Visibility/Wiper
Filed Sep 2, 2016OH

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Seat Belts
Filed Aug 28, 2016OH

REAR OUTBOARD SEATBELTS

Air Bags
Filed Aug 23, 201618,000 milesPA

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE DIAGNOSIS AND REPAIR INFORMATION WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

Visibility/Wiper
Filed Aug 22, 2016CO

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Vehicle Speed ControlCrash
Filed Aug 18, 20169,500 milesVA

WHILE STOPPED IN A LEFT TURN LANE AT A MAJOR CITY INTERSECTION BEHIND A LINE OF ABOUT 6 STOPPED CARS, THE ENGINE SUDDENLY BEGAN TO RACE AT HIGH SPEED. THE CAR MOVED FORWARD AND HIT THE REAR OF THE CAR IN FRONT BEFORE I COULD DEPRESS THE BRAKE HARD. I DID THAT, PUT THE CAR INTO NEUTRAL, APPLIED THE EMERGENCY BRAKE, AND TURNED THE ENGINE OFF AT THE IGNITION KEY BEFORE CHECKING ON THE CONDITION OF THE FOLKS IN THE CAR IN FRONT. THERE WAS NO WAY THAT I COULD HAVE MISTAKEN WHICH PEDAL WAS WHICH, AS I WAS ALREADY DEPRESSING THE BRAKE PEDAL TO KEEP FROM MOVING.

Visibility/Wiper
Filed Aug 8, 2016NY

RECEIVED RECALL NOTICE IN LATE 2015. PART NEEDED TO SATISFY RECALL AS OF AUG. 2016 IS STILL NOT AVAILABLE AT LOCAL DEALER. WORRIED ABOUT POSSIBLE FAILURE OF WIPERS DURING TRAVEL.

Visibility/Wiper
Filed Aug 3, 2016OH

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V233000 (VISIBILITY); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Seat Belts
Filed Jul 9, 2016CA

I OWN A 2012 TOYOTA RAV4. I RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER), BUT HAVE BEEN UNABLE TO OBTAIN THE PART FROM THE DEALER FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. I HAVE NOT EXPERIENCED A FAILURE.

Seat Belts
Filed Jul 8, 2016KS

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER), BUT WAS UNABLE TO OBTAIN THE PART FROM THE DEALER FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Seat Belts
Filed Jul 6, 2016CA

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Visibility/Wiper
Filed Jul 6, 2016CA

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000(VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Seat Belts
Filed Jul 1, 2016MO

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Vehicle Speed Control
Filed Jun 24, 201622,000 milesVA

I WAS DRIVING IN HEAVY TRAFFIC AT APPX: 35-40MPH. ON US INTERSTATE #66. THE WEATHER WAS CLEAR, AND THE ROAD WAS RELATIVELY LEVEL. AS THE OTHER CARS SLOWED, I TOOK MY FOOT OFF THE ACCELERATOR BUT THE CAR SURGED FORWARD. UPDATED 01/11/17*LJ I --LITERALLY--HAD TO STAND ON THE BRAKE AS THE ENGINE SURGED. I MANAGED TO PUSH THE SHIFTER INTO PARK. THE ENGINE CONTINUED TO RACE BUT, WHEN I PUMPED THE ACCELERATOR SEVERAL TIMES, THE ENGINE SPEED DROPPED BACK TO IDLE. I DID NOT HIT ANY OTHER VEHICLE OR OBJECT. I HAVE HAD TWO (2) SIMILAR INCIDENTS IN THE LAST 5-6 MONTHS-- BUT THIS IS THE FIRST TIME THAT I REPORTED IT--TO BOTH NHTSA AND TOYOTA. I TOOK IT TO THE TOYOTA DEALERSHIP, EXPECTING A QUICK FIX BUT INSTEAD, THE DEALERSHIP PERSONNEL BECAME DEFENSIVE, CLAIMED THAT THE WELL KNOWN HISTORY OF TOYOTA ACCELERATION PROBLEMS WAS A FRAUD. NEVERTHELESS, THEY HAD A PREPRINTED" UNEXPECTED ACCELERATION" REPORT FORM WHICH THEY FILLED OUT WITH MY "VERBATIM" ACCOUNTS. UPDATED 06/13/18*JB

Vehicle Speed Control
Filed Jun 14, 201655,000 milesNY

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000. THE CONSUMER WROTE IN ON BEHALF OF HER MOTHER. THE CONSUMERS MOTHER EXPERIENCED SUDDEN ACCELERATION ON THE DIFFERENT OCCASIONS. EACH TIME, WHEN HER MOTHER APPLIED THE BRAKE, THE VEHICLE SHUDDERED AND THEN ACCELERATED ON ITS OWN AND ON EACH OCCURRENCES, HER MOTHER WAS ABLE TO TURN THE IGNITION OFF TO STOP THE VEHICLE. UPDATED 10/06/16.*JB

Seat Belts
Filed Jun 10, 2016WI

I WAS NOTIFIED AT THE END OF APRIL THAT THERE WAS A RECALL REGARDING THE SAFETY OF THE BACKSEAT SEATBELTS POSSIBLY SEPARATING IN THE EVENT OF A FRONTAL CRASH. I WAS PROVIDED WITH A COURTESY VEHICLE AND HAVE BEEN DRIVING IT FOR OVER 2 MONTHS WHILE STILL PAYING FOR MY VEHICLE THAT SITS IN A DEALERSHIP LOT AWAITING A FIX. I CONTINUE TO BE TOLD THAT THERE IS NOT YET A FIX FOR THIS RECALL. I FIND IT UNACCEPTABLE TO NOT HAVE IDENTIFIED A FIX OR MADE PARTS AVAILABLE TO RECTIFY THIS MATTER. AT THIS TIME, I WOULD LIKE AN ALTERNATIVE TO THIS MATTER.

Suspension
Filed Jun 6, 201636,000 milesTX

SUDDEN ONSET INTERMITTENT HARD SHAKING VIBRATION AND METAL-LIKE LOUD RATTLING COMING FROM DRIVER BACK WHEEL/AXEL REGION BEGINS AT 35-40MPH (WHEN DRIVING STRAIGHT ON RESIDENTIAL ROADS, ESPECIALLY WHEN ROAD IS ROUGH). FEELS LIKE SOMETHING UNDER THAT CORNER OF THE CAR IS GOING TO CRACK APART/CAVE IN. IS THIS SAME REAR SUSPENSION ISSUE THAT THE 2006-2011 RAV4 WAS RECALLED FOR?

Seat Belts
Filed Jun 2, 2016CA

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Visibility/Wiper
Filed Jun 1, 2016SC

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Visibility/Wiper
Filed May 31, 2016MD

2012 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO NO REMEDY AVAILABLE TO REPAIR WINDSHIELD MOTOR CORROSION RECALL NOTICE. *SMD RECALL # 15V577000. *JB

Seat Belts
Filed May 11, 2016PA

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS) WAS RECEIVED IN OCTOBER OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Vehicle Speed Control
Filed May 6, 201639,800 milesMI

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SHUTTING IT OFF. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,800.

Visibility/Wiper
Filed May 4, 201638,000 milesFL

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD WIPERS FAILED TO FUNCTION. AS A RESULT, THE CONTACT'S VISIBILITY WAS REDUCED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V577000 (VISIBILITY/WIPER) AND 16V096000 (SEAT BELTS). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Seat Belts
Filed May 4, 2016CO

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000(VISIBILITY/WIPERS). THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A TIME FRAME THE PART WOULD BE SUPPLIED TO THE DEALER. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/12/16*LJ

Seat Belts
Filed May 4, 2016CT

IT HAS BEEN MORE THEN ONE YEAR AND THE "REMEDY" IS NOT AVAILABLE. THEY STATE IN THE SAFETY RECALL NOTICE THAT I WOULD RECEIVE A SECOND OWNER NOTIFICATION LETTER WHEN THE REMEDY IS AVAILABLE AND SO FAR I DIDN'T GET THIS SECOND LETTER. NHTSA RECALL 16V-096

Seat Belts
Filed May 3, 2016CA

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air BagsCrash1 injured
Filed Apr 29, 201659,000 milesWA

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE VEHICLE WAS INVOLVED IN A DRIVER SIDE IMPACT COLLISION WHILE DRIVING 40 MPH. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A TOW YARD. IT HAD NOT BEEN DETERMINED WHETHER THE VEHICLE WAS DESTROYED OR SALVAGEABLE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE DRIVER WAS SEVEN MONTHS PREGNANT AND REQUIRED X-RAYS DUE TO THE RISK TO THE INFANT. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

Visibility/Wiper
Filed Apr 29, 201693,232 milesNC

DRIVING IN HEAVY RAIN ON THE INTERSTATE. WINDSHIELD WIPERS JUST QUIT. VERY SCARY! SCARED MY 4 YEAR OLD TREMENDOUSLY. WAS TAKEN TO INDEPENDENT SHOP FOR REPAIR. THEN FOUND OUT ABOUT RECALL. SAME ISSUE AS RECALL STATES. LINK BROKE FOR WIPERS AND MOTOR ARM. HAD TO REPLACE WIPER TRANSMISSION.

Visibility/Wiper
Filed Apr 27, 2016TN

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/29/16*LJ

Visibility/Wiper
Filed Apr 25, 2016LA

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Apr 25, 201624,000 milesNJ

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DISCOVERED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY). THE DEALER STATED THAT THE PARTS WERE NOT YET AVAILABLE TO ANY OF THE DEALERS. A RECALL NOTICE WAS ALSO RECEIVED FOR NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS). THE CONTACT CALLED THE DEALER AND WAS ADVISED THAT THE PARTS FOR THE RECALL WERE ALSO NOT AVAILABLE AND COULD NOT PROVIDE A TIME FRAME IN WHICH THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. UPDATED 06/23/16*LJ

Seat Belts
Filed Apr 14, 201682,000 milesTN

THIS RECALL AFFECTS THE REAR PASSENGER SAFETY BELTS IN THE VEHICLE. THERE IS A POTENTIAL THE SEAT BELTS MAY BECOME CUT OR SEPARATED. I HAVE A FAMILY TO DRIVE AROUND SO I ASKED THAT TOYOTA PROVIDE A LOANER VEHICLE UNTIL THE ISSUE COULD BE RESOLVED. I CONTACTED BOTH TOYOTA CUSTOMER SERVICE AND MY LOCAL TOYOTA DEALERSHIP, BOTH DENIED MY REQUEST FOR A SAFE VEHICLE TO DRIVE TO PROTECT MY FAMILY. I ALSO HAVE AN INFANT AND MY INFANT CAN ONLY RIDE IN THE BACK OF THE CAR. THE RAV 4 IS A FOUR PASSENGER VEHICLE AND WE WERE ADVISED BY A CAR SEAT SPECIALIST NOT TO INSTALL THE CAR SEAT IN THE MIDDLE. WE WOULD LIKE A LOANER VEHICLE AS SOON AS POSSIBLE AND WE MAY SEEK LEGAL REPRESENTATION TO TAKE ACTION AGAINST TOYOTA IN ORDER TO PROTECT MY FAMILY FROM THIS UNSAFE VEHICLE. NHTSA RECALL 16V-096

Power Train
Filed Apr 12, 20167 milesMD

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHEN THE IGNITION WAS TURNED TO THE ON POSITION WHILE THE VEHICLE WAS PARKED ON AN INCLINE, THE VEHICLE MOVED BACKWARDS WHEN IT WAS SHIFTED INTO DRIVE. WHEN THE VEHICLE WAS PARKED ON A DECLINE, THE IGNITION WAS TURNED TO THE ON POSITION AND THE VEHICLE MOVED FORWARD WHEN SHIFTED INTO REVERSE. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 7.

Seat Belts
Filed Apr 7, 2016VA

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Visibility/Wiper
Filed Apr 6, 2016CA

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Visibility/Wiper
Filed Apr 4, 2016OH

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY, WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERINCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 29, 2016GA

ACCORDING TO NHTSA CAMPAINGN NUMBER, MY 2012 RAV4 SHOULD HAVE BEEN RECALLED IN 2013 . I WAS NOT NOTIFIED THEN OR NEVER. I AM AFRAID TO DRIVE MY VEHICLE AND CAN'T SEEM TO GET ANY ANSWERS ABOUT MY AIRBAG. ALL I WANT TO KNOW IS WHAT KIND OF AIRBAG I HAVE AND IF IT'S MADE BY TAKADA , I WANT IT CHANGED.

Visibility › Windshield Wiper/Washer › Motor
Filed Mar 22, 201625,000 milesGA

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN, THE WINDSHIELD BECAME SO FOGGY THAT THE DRIVER COULD NOT SEE THE ROAD UNTIL THE RAIN STOPPED. THE VEHICLE WAS DRIVEN TO THE DEALER AND THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR DIAGNOSTIC TESTING. IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED REPLACEMENT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER). THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EVERY TIME IT RAINED AT NIGHT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

Visibility/Wiper
Filed Mar 14, 201612,000 milesNY

RECEIVED NHTSA RECALL FROM TOYOTA IN SEPT. 2015. RECALL INVOLVES WINDSHIELD WIPERS WHICH MAY BECOME INOPERATIVE. HAVE CALLED DEALER NUMEROUS TIMES UP TO THIS DATE. I AM TOLD THEY HAVE NOT RECEIVED REPLACEMENT PARTS TO COMPLETE REPAIR. I FEEL THEY HAVE BEEN GIVEN PLENTY OF TIME TO REMEDY A SITUATION WHICH COULD ENDANGER DRIVING SAFETY. *CN

Air Bags
Filed Mar 10, 2016PA

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND ONLY STATED THAT THEY HAD RECEIVED A LIMITED SUPPLY OF PARTS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD ALSO EXPERIENCED A FAILURE IN WHICH THE REAR PASSENGER SIDE TIRE CONSTANTLY HAD TO BE REFILLED WITH AIR. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO A TIRE REPAIR SHOP FOR INSPECTION AND REPAIR BUT THE DETAILS WERE UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Toyota RAV4 → · Every RAV4 year → · How the figures are calculated →