Page 4 of 21 · complaints 151–200 of 1,004

2007 Toyota RAV4 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Suspension
Filed Jun 28, 2017NV

I FILED A COMPLAINT ON APRIL 18, 2017 (NO. 10979057). THIS A FOLLOW-UP. SINCE THE RECALL NOTICE WAS ISSUED, TOYOTA HAS DONE NOTHING TO HONOR IT. CAN TOYOTA EVADE THEIR RESPONSIBILITY INDEFINITELY?

Suspension
Filed Jun 5, 2017CA

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (WONDRIES TOYOTA LOCATED AT 1543 WEST MAIN ST AHAMBRIA, CA 91801). THE CONTACT WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE AND OPENED CASE NUMBER: 1704141065. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Seat Belts
Filed May 25, 2017115,000 milesTX

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) AND NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. LONE STAR TOYOTA (LEWISVILLE, TX 469-671-5500) STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 16V59600 WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 115,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed May 25, 2017KS

MY VEHICLE HAS BEEN EXCESSIVELY CONSUMING OIL AND THERE WAS A CUSTOMER SUPPORT PROGRAM TO ASSIST CUSTOMERS BUT I WAS FAILED TO BE PROPERLY NOTIFIED. I RECEIVE RECALL NOTIFICATIONS BUT NOTHING ABOUT THIS PROGRAM AND I'M WONDERING IF OTHERS HAVE ALSO COMPLAINED SINCE IT WAS HANDLED BY A THIRD PARTY.

Service BrakesCrash3 injured
Filed May 11, 201770,000 milesWA

I WAS TURNING MY 2007 TOYOTA RAV4 SOUTH ONTO INTERSTATE 182 TO HEAD EAST, THE CAR SUDDEN OUT OF MY CONTROL AND WENT OFF THE ROAD AND HIT A CONCRETE BARRIER AT 5:49 PM AT 5/8/17. TWO PASSENGERS WERE HURT.

Suspension
Filed May 9, 2017CA

RECEIVED NOTICE LAST FALL (AUG 2016) ABOUT AN "URGENT SAFETY RECALL" ON MY RAV4 - THE RECALL # IS 16V-596. TOYOTA DEALERS STILL HAVEN'T RECEIVED THE PARTS FOR THIS RECALL! THE RECALL NOTICE STATES THAT THE SUSPENSION ARMS COULD SEPARATE RESULTING IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH! WHY DO THEY ISSUE A RECALL IF THEY DON'T HAVE THE PARTS TO FIX IT 9 MONTHS LATER??

Suspension
Filed May 5, 2017AZ

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V596000(SUSPENSION) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Suspension
Filed May 1, 2017CA

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER PROVIDED A LOANER VEHICLE FOR TWO MONTHS. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT....UPDATED 06/23/ 17 *BF *CN

Suspension
Filed Apr 26, 2017FL

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT CALLED A LOCAL DEALER WHERE IT WAS DETERMINED THAT THE RECALL PARTS WERE ON BACK ORDER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE CONTACT WAS GIVEN CASE NUMBER: 1703031571. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Suspension
Filed Apr 20, 201782,000 milesWA

NHTSA #16V-596: RECEIVED NOTIFICATION SEPT. OR OCT 2016 AND HAVE BEEN CHECKING W/ DEALER SINCE. STILL WAITING FOR PARTS. 4/18/17 CALLED TOYOTA AND WAS TOLD JUNE 3017. NOT HOLDING MY BREATH. MEANTIME REAR ALIGNMENT IS INCORRECT FOLLOWING PREVIOUS LOWER CONTROL ARM ENCASEMENT IN EPOXY AND CAN'T BE CORRECTED. TIRES WEARING IMPROPERLY WHILE WAITING FOR TOYOTA.

Engine
Filed Apr 20, 2017132,000 milesCA

DURING COLD START AND SOMETIMES WARM START, THE ENGINE MAKES A 2-3 SECOND RATTLES COMING FROM THE CAM GEARS DUE TO LACK OF OIL LUBRICATION

Unknown or Other
Filed Apr 18, 2017NV

I GOT A RECALL NOTICE SEVERAL MONTHS AGO. I CALLED THE DEALERSHIP AND TOYOTA EVERY MONTH TO SCHEDULE THE RECALL SERVICE, BUT THEY ALWAYS SAY THAT THEY ARE WAITING FOR PARTS (LOWER EXTENSION ARM). THIS IS AN EMERGENCY SAFETY RECALL, YET THE SERVICE CAN'T BE DONE FOR AT LEAST 4 MONTHS. A LOT OF THINGS COULD HAPPEN IN THIS PERIOD OF TIME. I HAVE TO DRIVE IT AND I AM VERY MUCH CONCERNED. THIS IS TOTALLY UNACCEPTABLE. PLEASE HELP ME TO RESOLVE THIS PROBLEM. MANY THANKS.

Suspension
Filed Apr 15, 201751,607 milesNC

SAFETY RECALL 16V-596 RLSA #1 WHY ARE PARTS NOT AVAILABLE AT PECHELES OF WASHINGTON NC. LAST ADVISEMENT FROM PECHELES OF WASHINGTON WAS ON 4/14/2017 NO INDICATIONS OF REAR END FAILURE AS OF 4/15/2017 LAST SERVICED JAN 10 2017 AT PECHELES OF WASHINGTON NC AT MILEAGE 52463. RECEIVED RECALL NOTICE ON 10/25/16 AT MILEAGE 51607.

Steering
Filed Apr 11, 201740,000 milesPR

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS MAKING A RIGHT OR LEFT TURN, THE STEERING WHEEL MADE A METAL TO METAL GRINDING NOISE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN MIDDLE SHAFT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Suspension
Filed Apr 7, 2017FL

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 05/03/17 *BF *AS

Suspension
Filed Apr 3, 2017160,000 milesVI

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE REAR OF THE VEHICLE FELT LIKE IT WAS FISHTAILING. THE CONTACT MAINTAINED CONTROL OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THEY WOULD HAVE TO INSTALL REAR TOW ADJUSTMENTS ON BOTH REAR SIDES OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SERVICED PER A REAR SUSPENSION RECALL IN AUGUST OF 2014; HOWEVER, THE REMEDY FAILED. THE INDEPENDENT MECHANIC STATED THAT THE RECALL REPAIRS CAUSED THE VEHICLE TO NOT HAVE A REAR END ALIGNMENT AND CAUSED UNUSUAL WEAR AND TEAR ON THE REAR TIRES. SINCE SEPTEMBER OF 2016, THE CONTACT HAD TO REPLACE THE REAR TIRES THREE TIMES. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

Engine
Filed Mar 29, 2017119,000 milesMA

SINCE I PURCHASED THIS VEHICLE IN SEPT.2006 I HAVE HAD TO REPLACE 6 IGNITION COILS. #4 HAS BEEN REPLACED TWICE AS OF YESTERDAY MARCH 28,2017. THE PROBLEM FIRST BEGAN IN 2010. I BELIEVE THIS IS A SAFETY CONCERN DUE TO THE FACT THAT WHEN THIS ISSUE ARISES MY CRUISE CONTROL DISENGAGES AND ANY VEHICLE FOLLOWING BEHIND WILL SEE NO BRAKE LIGHTS AND MAY REAR END THE VEHICLE. THE VEHICLE ALSO BECOMES SLUGGISH AND WILL NOT RESPOND LIKE IT SHOULD.

Engine
Filed Mar 23, 2017134,000 milesNY

WE HAVE A 2007 TOYOTA RAV 4 THAT HAS BEEN EXPERIENCING EXCESSIVE OIL CONSUMPTION PROBLEM FOR AT LEAST THE PAST TWO YEARS. WE HAVE BROUGHT IT IN THE OUR MECHANIC ON MULTIPLE OCCASIONS AND ALSO TO THE DEALERSHIP. THERE WAS A RECALL NOTICE LAST YEAR AND WE HAD THE REQUIRED TESTING DONE TWICE IN FEBRUARY AND MARCH OF 2016 BY THE DEALERSHIP AND THEY CLAIMED THE CAR PASSED THE TEST AND WAS NOT DEFECTIVE. HOWEVER THE PROBLEM CONTINUES TO HAPPEN. THE WE HAVE AN EXTENDED WARRANTY ON THE CAR AT THE TIME OF THE TESTING WHICH HAS ONLY JUST EXPIRED IN OCTOBER 2016. THIS PROBLEM WAS IDENTIFIED PRIOR TO THE EXPIRATION OF OUR WARRANTY BUT TOYOTA CLAIMED THERE WAS NO PROBLEM WITH THE VEHICLE. WE HAVE ALWAYS FOLLOWED THE MANUFACTURERS SUGGEST MAINTENANCE SCHEDULE AND HAVE THE SERVICE RECORDS IN OUR POSSESSION. IN THE LAST YEAR TO 18 MONTHS TO TWO YEARS WE WOULD HAVE TO BRING THE CAR IN MORE FREQUENTLY THAN THE MFG RECOMMENDED SERVICE SCHEDULE, AS IT WAS NOT MAKING MORE THAN 2000 MILES BEFORE THE CHECK OIL LIGHT WOULD COME ON. MOST RECENTLY AS LITTLE AS 1200 MILES.

Suspension
Filed Mar 19, 2017126,512 milesPA

THERE HAVE BEEN TWO SAFETY RECALLS ON THE REAR LOWER SUSPENSION ARMS OF 2006 TO 2011 TOYOTA RAV 4S. I HAD BOTH RECALL REMEDY PROCEDURES PERFORMED ON MY VEHICLE. THE SECOND RECALL REMEDY INVOLVED SEALING THE ADJUSTABLE SUSPENSION ARMS WITH AN EPOXY WHICH MAKES THEM NON-ADJUSTABLE IN THE FUTURE. I HAD THIS PERFORMED 6/4/14. THIS REMEDY ALSO RENDERS THE REAR WHEELS UNABLE TO BE ALIGNED. THEREFORE, IF THE REAR WHEELS GO OUT OF ALIGNMENT, THE REAR SUSPENSION HAS TO BE REPLACED. SO INSTEAD OF A $60 ALIGNMENT CHARGE, THE CUSTOMER IS NOW SUBJECT TO A $480 REPLACEMENT CHARGE EVERY TIME THEIR CAR NEEDS REALIGNMENT. I PUT NEW TIRES ON MY CAR ON 12/19/2014. ON 1/1/17, MY MECHANIC NOTICED OUTER EDGE TIRE WEAR ON BOTH REAR TIRES SUGGESTING AN ALIGNMENT ISSUE. ON 1/18/17, SEARS CONFIRMED ONLY REAR WHEELS OUT OF ALIGNMENT. ON 1/27/17, LOCAL TOYOTA DEALER CONFIRMED REAR WHEELS OUT OF ALIGNMENT AND SAID $480 REPLACEMENT OF REAR SUSPENSION ARMS WAS ONLY SOLUTION. THE LOCAL SERVICE MANAGER SAID THEY NEW THERE WOULD BE PROBLEMS WHEN THIS RECALL REMEDY WAS PUT INTO PLACE BY TOYOTA. MY REAR TIRES WERE RUINED AT 24,000 MILES. I ASKED TOYOTA TO PAY FOR THE REPLACEMENT (CASE NO. 1701201908). THEY REFUSED AND SAID IT WAS A DECISION MADE AT THE US REGIONAL MANAGER LEVEL THAT WAS ACCEPTED BY TOYOTA NATIONAL. I REPLACED ALL 4 TIRES AND THE REAR SUSPENSION ARMS. I OPTED FOR AFTER MARKET ADJUSTABLE REAR ARMS AT A COST OF $222 PLUS ALIGNMENT. I ASSUME I AM NOW AT MORE RISK ON THE HIGHWAY. TOYOTA FORCED THIS

Engine
Filed Mar 8, 2017135,000 milesGA

OIL CONSUMPTION OF MORE THAN 2 QUARTS IN A WEEK. PURCHASED VEHICLE USED FROM TOYOTA DEALERSHIP OCTOBER 2016. THIS VEHICLE IS USED FOR SCHOOL AND GOING TO ATLANTA FOR APPOINTMENTS OVER 50 MILES FROM MY HOME.FILED A CLAIM WITH TOYOTA BUT WAS TOLD THAT I WAS OVER THE 10 YEAR MARK BY 2 MONTHS HAVENT REACHED THE 150,000 MARK YET JUST AT 135,000 MILES.

Suspension
Filed Mar 6, 2017119,000 milesAZ

THE REAR SUSPENSION SOUNDS LOOSE. TWO MONTHS AGO DESERT TOYOTA, IN TUCSON, SUPPOSEDLY ORDERED THE RECALLED REAR LOWER SUSPENSION ARMS. I AM STILL WAITING FOR THEIR PARTS. TODAY THEY TOLD ME IT WOULD BE ANOTHER TWO MONTHS. I THINK THAT IS UNACCEPTABLE. WHATEVER YOU CAN DO TO EXPEDITE THE SOLUTION WOULD BE APPRECIATED. [XXX] [XXX] OR [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

Engine
Filed Mar 3, 2017126,000 milesPA

CAR HAD BEEN USING EXCESSIVE OIL.WHILE I WAS DRIVING ON INTERSTATE, CRUISE CONTROL FAILED ,WARNING LIGHTS CAME ON , STARTED FLASHING AND THEN CAR QUICKLY LOST ALL POWER. BARELY GOT OFF THE HIGHWAY ONTO THE RIGHT SIDE OF INTERSTATE. VERY DANGEROUS CONDITION EXISTS WITH THESE VEHICLES. I CONSIDER MYSELF LUCKY.

Unknown or Other
Filed Feb 14, 2017130,000 milesCA

DRIVER'S SIDE VISOR WILL NOT STAY UP. IT ALSO WILL NOT STAY IN PLACE WHEN PUSHED FORWARD TOWARDS THE WINDSHIELD. THE VISOR HAD BEEN SLOWLY DROPPING WITHIN 5 MONTHS. IT IS NOW AT A 45 DEGREE ANGLE FROM THE HEADLINER AND IT IS IN MY DIRECT LINE OF SIGHT WHILE DRIVING. IT IS DISTRACTING WHILE DRIVING AND OBSTRUCTS MY VIEW WHICH IS A SAFETY HAZARD. WHY HAS THIS ISSUE NOT BEEN ADDRESSED? FROM THE TOYOTA OWNER'S FORUMS THAT I HAVE BEEN READING, THIS IS ALSO BEEN A PROBLEM WITH OTHER YEARS AND MODELS DUE TO THE RIDICULOUSLY HEAVY VISORS.

Steering
Filed Feb 12, 2017108,250 milesCA

AUDIBLE CLUNK SOUND IN THE STEERING WHEN TURNING THE STEERING WHEEL. THE DRIVER CAN ALSO FEEL A KNOCK THROUGH THE STEERING WHEEL. I AM WORRIED THAT THIS IS A SAFETY ISSUE. THIS APPEARS TO BE A COMMON ISSUE FOR THIS MODEL AND YEAR (E.G., ABOUT 40 COMPLAINTS OF THIS KIND HAVE BEEN FILED FOR 2007 RAV4S ON CARCOMPLAINTS.COM). IT APPEARS TO BE RELATED TO THE INTERMEDIATE STEERING SHAFT; TOYOTA HAS FOR EXAMPLE ISSUED TSB 0318 08 TO ADDRESS THIS PROBLEM. ACCORDING TO OUR TOYOTA DEALERSHIP, IT IS DUE TO A SHAFT TOLERANCE THAT IS TOO LOOSE; THE CLUNK SOUND WOULD ONLY BE AN ANNOYANCE, BUT NOT A SAFETY CONCERN. GIVEN THAT THE STEERING IS CRITICAL FOR CONTROL AND SAFE OPERATIONS OF THE CAR, I FEEL THAT ANY NOISE IN THE STEERING MIGHT INDICATE A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED. WE BOUGHT THE CAR USED WITH 107874 MILES (FROM THE FIRST OWNER) ON 05/09/2014, AND NOTICED THE PROBLEM IMMEDIATELY DURING THE FIRST WEEKS OF USE. WE BELIEVE THE CONDITION HAD ALREADY EXISTED BEFORE WE PURCHASED THE CAR, BUT WE HAVE NO INFORMATION AT WHICH MILEAGE THE PREVIOUS OWNER STARTED TO NOTICE IT.

Steering
Filed Feb 6, 2017100,000 milesPR

CONSTANT CLUNKING OF THE STEERING WHEEL

Engine
Filed Jan 29, 2017137,317 milesCA

STARTING IN 2014, I HAD TO REFILL 1 QT OF OIL EVERY ~1200-1500 MILES DESPITE METICULOUS MAINTENANCE. AFTER RECEIVING A "WARRANTY ENHANCEMENT NOTIFICATION" LETTER FROM TOYOTA MOTOR SALES U.S.A., INC. ADDRESSING EXCESSIVE OIL CONSUMPTION, A FIRST OIL CONSUMPTION TEST WAS INITIATED AT A TOYOTA DEALERSHIP IN OCTOBER 2015 AND EVALUATED IN DECEMBER 2015. ACCORDING TO THE DEALERSHIP, THE CAR PASSED THIS TEST; OIL CONSUMPTION WOULD STILL BE WITHIN ENGINE SPECIFICATION. THIS WAS A SURPRISE, GIVEN THAT THE OFFICIAL MAINTENANCE SCHEDULE REQUIRES AN OIL CHANGE EVERY 5000 MILES, AND THAT THE PERMITTED OIL CONSUMPTION IN SUCH AN INTERVAL ACCORDING TO ENGINE SPEC. COULD LEAD TO SEVERE ENGINE DAMAGE, OR FAILURE. A SECOND OIL CONSUMPTION TEST WAS INITIATED IN SEPTEMBER 2016, AND EVALUATED EARLY DECEMBER 2016 BY THE SAME TOYOTA DEALERSHIP. THIS SECOND TEST CONFIRMED AN EXCESSIVE OIL CONSUMPTION, I.E. THE TEST HAD FAILED. I WAS TOLD THAT THE ENGINE WOULD BE REPAIRED UNDER THE WARRANTY ENHANCEMENT FREE OF CHARGE. SOON AFTER, I WAS INFORMED THAT THE ENHANCED WARRANTY PERIOD OF MY VEHICLE HAD EXPIRED 10/31/2016; THEREFORE, ANY COST FOR THE ENGINE REPAIR WOULD NO LONGER BE COVERED. CONSEQUENTLY, THE ENGINE REPAIR WAS CANCELLED. THE DEALERSHIP ARGUED THAT ALTHOUGH THE OIL CONSUMPTION TEST WAS INITIATED DURING THE WARRANTY PERIOD, THE CONFIRMATION OF THE CONDITION TOOK PLACE AFTER WARRANTY EXPIRATION. THE OIL CONSUMPTION TEST REQUIRES ME TO DRIVE 1100-1300 MILES BEFORE I CAN BRING THE CAR BACK TO THE

Engine
Filed Jan 25, 201758,000 milesTX

OIL CONSUMPTION PROBLEM.

Suspension
Filed Jan 19, 2017SC

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A TIME FRAME OF WHEN THE PARTS WOULD BECOME AVAILABLE TO COMPLETE THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Jan 12, 2017CA

MY VEHICLE WAS PARKED IN A PARKING LOT BUT WHEN I WANTED TO OPEN THE DOOR, THE FOB WOULDN'T WORK. THE BATTERY HAD BEEN DEPLETED AND WHEN I REPLACED THE BATTERY, BY AAA, THE DASHBOARD LIGHTS STAYED ON EVEN AFTER I TOOK OUT THE KEYS FROM THE IGNITION. THIS CAN CAUSE THE BATTERY TO DIE AGAIN. I HAVE TO DISCONNECT THE BATTERY SO THAT THE LIGHT THAT STAYS ON WILL NOT DEPLETE THE BATTERY. THE CAR SHAKES BECAUSE THE POWER ISN'T GETTING TO THE RECEIVER VERY WELL. THIS IS A PROBLEM INSIDE THE ELECTRIC HUB. AT ANY MOMENT MY CAR CAN SHUT OFF BECAUSE THE ELECTRIC CURRENT ISN'T STABLE WHEN THE CAR IS ON. ONE OF THE FUSES OR SOMETHING ISN'T DISCONNECTING PROPERLY, CAUSING THE DASHBOARD LIGHTS TO STAY ON.

Suspension
Filed Jan 3, 2017NC

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Dec 22, 2016115,000 milesCT

MY OIL KEEPS BURNING EVERY 500 MILES

Engine
Filed Dec 16, 2016117,162 milesSC

EXCESSIVE OIL CONSUMPTION. NOTICES MY VEHICLE USED 1/2 A QUART OF OIL IN 480 MILE. TOOK IT IN FOR EXCESSIVE OIL CONSUMPTION TEST. DEALER INDICATED I MAY HAVE TO DO $170-$1200 IN GASKET REPLACEMENT TO QUALIFY FOR WARRANTY REPAIRS. FIRST I COULD NOT SEE WHAT THEY WERE TALKING ABOUT, I.E. NOT LEAKS VISIBLE/APPARENT TO ME. ALSO THIS DID NOT MAKE SENSE ESPECIALLY SINCE THE REPAIRS THEY INDICATED I MAY NEED TO DO, WILL HAVE TO BE REDONE DURING THE WARRANTY REPAIRS. WHEN ASKED WHY, THEY SAID THEY HAD TO REQUIRE THEM TO BE DONE BECAUSE TOYOTA HQ WOULD STICK THEM WITH THE WARRANTY REPAIR BILL IF THEY DISAGREED WITH THEM AS TO WHETHER TO AUTHORIZE THE WARRANTY REPAIRS. TOYOTA HAS ADMITTED THEY HAVE A DESIGN FLAW IN THIS ENGINE IN THIS VEHICLE. WHY WON'T THEY FIX IT WITHOUT SUCH A HASSLE. THIS NEEDS TO BE MADE A FORMAL RECALL SO THEY ARE FORCED TO STOP TAKING ADVANTAGE OF THEIR CUSTOMERS.

Service BrakesCrash
Filed Dec 16, 2016151,000 milesNY

WHILE DRIVING ON AN EXPRESSWAY I ATTEMPTED TO SLOW MY VEHICLE. THE BRAKES BEGAN TO ENGAGE BUT THEN I FELT THE CAR ACCELERATE AND THE CAR "STUTTERED". IT MAY HAVE BEEN THE BRAKE ASSIST KICKING IN. IT ACCELERATED. AFTER A FEW SECONDS, THE BRAKES FINALLY ENGAGED. ABOUT 2 MILES DOWN THE ROAD, THE SAME THING HAPPENED EXCEPT THAT THE BRAKES DID NOT ENGAGE UNTIL A FEW SECONDS LATER AND I REAR-ENDED SOMEONE. THANKFULLY THERE WERE NO INJURIES.

Engine
Filed Dec 12, 201667,500 milesMA

EXCESSIVE OIL CONSUMPTION - AFTER FULL OIL CHANGE AND DRIVING 4,000 - BEFORE THE NEXT SCHEDULED OIL SERVICE - NO OIL LEFT. *TR

Engine
Filed Dec 8, 201676,000 milesNH

OIL CONSUMPTION ISSUE - DEALER CONDUCTED A TEST AND PASSED THE VEHICLE DESPITE IT BURNING A QUART OF OIL AT 1100 MILES - WHICH POINTS IT A 0.009 QUARTS PER MILE - THIS MEANS AND 5000 MILES (THE RECOMMENDED MILEAGE BETWEEN OIL CHANGES) THE CAR HAS BURNED THROUGH 4.54 QUARTS WHEN IT ONLY HOLDS 4.5 QUARTS - IT CONSUMES ALL THE OIL BETWEEN OIL CHANGES. HOW CAN THIS CAR PASS THE TEST?

Service Brakes
Filed Dec 2, 201687,000 milesCA

OIL INDICATOR LIT UP. I CHECKED THE DIP STICK AND OIL WAS WELL BELOW MINIMUM LEVEL. I ADDED 2 QUARTS OF OIL. MY RAV4 HAS MORE THAN 1000 MILES LEFT BEFORE THE SCHEDULED 5K OIL CHANGE AND NEITHER HAS IT BEEN 6MOS YET. BROUGHT THE CAR TO THE DEALER AND THEY PERFORMED OIL CONSUMPTION TEST. CAR MILEAGE WAS 87000. I BROUGHT THE CAR BACK AFTER 1000MILES AS INSTRUCTED TO DO SO. THE TEST TURNED OUT NEGATIVE. COUDN'T DO ANYTHING ELSE AS THE CAR IS OUT OF WARRANTY. I LOOKED ONLINE AND THERE WERE A NUMBER OF COMPLAINTS BUT NO ASSOCIATED RECALLS REGARDING THIS PROBLEM. ANOTHER PROBLEM IN MY RAV4 IS WHEN STEPPING ON THE BRAKES, IT ACCELERATES FIRST BEFORE STOPPING. AGAIN THERE WERE NO RECALLS ABOUT IT.

Electrical System
Filed Nov 18, 201692,000 milesCA

DROVE FOR OVER AN HOUR IN DRY, STABLE WEATHER CONDITIONS. UPON SLOWING TO MAKE A LEFT TURN INTO A PARKING GARAGE ON SURFACE STREETS THE STEERING COMPLETELY STALLED WITH MULTIPLE ALARM LIGHTS FLASHING, INCLUDING BATTERY. VEHICLE WAS STILL ON AND ABLE TO DRIVE BUT WITH VERY POOR ACCELERATION. THIS CAUSED ME TO BLOCK TRAFFIC ONCOMING TRAFFIC FOR OVER 10 MINUTES AS I LABORED (WITH A LOT OF STRENGTH) WITH THE STALLED POWER STEERING BACK AND FORTH UNTIL INLINE WITH THE GARAGE. CALLED TRIPLE A IMMEDIATELY AND HAD BATTERY CHANGED. DESPITE THE CAR WORKING AGAIN WITH STABLE STEERING, STILL CONCERNED ABOUT STALLING AGAIN, PARTICULARLY IN CITY STREETS (INCLUDING THE SF HILLS) AND FREEWAYS. THERE NEEDS TO BE SOME FIX FOR POWER-STEERING BEING THE FIRST THING TO FAIL WITH THE BATTERY/ALTERNATORS.

Suspension
Filed Nov 18, 2016CA

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Power Train
Filed Nov 16, 2016180,000 milesNC

TRANSMISSION SLIPS OR JERKS AFTER VEHICLE SLOWS DOWN AND SPEEDS UP. THIS IS UNSAFE IN TRAFFIC DUE TO VEHICLES FOLLOWING BEHIND AND STOPS WHICH COULD CAUSE A REAR END COLLISION DUE TO HESITATION WHEN VEHICLE SHOULD BE EXCELERATED BUT IT SLOWS THEN JERKS BACK WHICH CAN BE FELT WHEN DRIVING. EVEN FELT DURING EXCELARATION IN NORMAL DRIVING CONDITIONS. THIS HAPPENS DURING PRESSING DOWN ON GAS PETAL WHEN THE TRANSMISSION GEARS SHOULD CHANGE SMOOTHER, IT SLIPS OR JERKS INTO PLACE, THEN SLOWS BACK DOWN AGAIN AFTER ACCELERATION.

Engine
Filed Nov 14, 201650,000 milesKY

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 30 MPH, THE OIL INDICATOR ILLUMINATED. THE CONTACT CHECKED THE OIL AND NOTICED THAT THE OIL TANK WAS EMPTY. THE CONTACT ADDED FOUR QUARTS OF OIL AND TOOK THE VEHICLE TO THE DEALER WHO PERFORMED AN OIL CHANGE. THE CONTACT WAS ADVISED TO DRIVE THE VEHICLE AND TO BRING IT BACK AFTER 1,100 MILES. THE VEHICLE WAS TAKEN BACK TO THE DEALER AT 1,100 MILES. THE DEALER STATED THAT THE VEHICLE DID NOT QUALIFY FOR AN OIL CONSUMPTION SERVICE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. UPDATED 01/05/2017*CT UPDATED 10/2/2017*JS

Wheels
Filed Nov 13, 2016140,000 milesCT

THE WHEELS WERE DESIGNED WITH A LIP THAT DOES NOT DRAIN, CAUSING THEM TO RUST OVER TIME AS WATER AND ROAD WASTE SITS IN THE LIP. I ONLY LEARNED ABOUT THE RUST, WHICH IS NOT VISIBLE, WHEN I RECENTLY PURCHASED A NEW SET OF TIRES. SURPRISINGLY, MY NEW TIRES IMMEDIATELY STARTED LOSING AIR. AFTER CHECKING THE TIRES AND REPLACING THE VALVE STEMS, MY MECHANIC USED THE SOAPY WATER TEST TO DETERMINE THAT THE WHEELS THEMSELVES ARE SO RUSTED THAT THEY ARE LETTING AIR ESCAPE. THE LIP OF ALL FOUR WHEELS ARE RUSTED TO THE POINT WHERE THE RUST IS FLAKING OFF. GIVEN THE DETERIORATION OF THE WHEELS, I AM CONCERNED FOR MY SAFETY. MY INITIAL CONTACT WITH TOYOTA RESULTED IN NO ACTION BY THEM. I AM WRITING TO THE VP OF MARKETING TO MAKE HIM AWARE OF MY CONCERNS.

Suspension
Filed Nov 12, 201651,607 milesNC

NHTSA RECALL NO. 16V-596. WHAT IS THE PARTS STATUS? MY LOCAL DEALERSHIP STATES PARTS NOT AVAILABLE FOR COMPLETION OF RECALL 16V-596. THIS FEELS ME WITH DREAD, IN THAT I DO NOT DARE DRIVE MORE THAN 5 TO 10 MILES FROM MY RESIDENCE WHICH I DO WITH GREAT TREPIDATION AND I DO NOT DARE TAKE MY GRANDCHILDREN WITH ME. I NEED TO DRIVE FOR DAILY CONVENIENCES, IE FOOD AND MEDICAL APPTS. TO NAME A FEW. WHAT IS THE STATUS OF THESE PARTS FOR THIS SAFETY RECALL. MY RAV-4 WAS LAST SERVICED AT PECHELES OF WASHINGTON NC ON 10 25 2016- INVOICE NO. TOCS233900-CUSTOMER 28903. CURIOUS? ARE WE WAITING ON SOME ONE TO SUFFER AN UNTIMELY DEMISE BEFORE WE GET AFTER TOYOTA INC. THIS LACK OF PROGRESS OR AN UPDATE AS TO THE STATUS OF THE PARTS IS TROUBLESOME.

Suspension
Filed Nov 10, 2016FL

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V598000 (SUSPENSION). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Nov 3, 2016SC

STARTING IN MARCH 2016 IT BECAME EVIDENT THE VEHICLE IS CONSUMING A LOT OF OIL, IT IS NOT MAKING IT BETWEEN OIL CHANGES. NOW BETWEEN OIL CHANGES AT LEAST 2 QTS OF OIL HAS TO BE ADDED.

Power Train
Filed Nov 1, 2016141,000 milesMO

WHEN I BACK UP ON ANY KIND OF AN INCLINE, THE CAR JERKS AND THE STEERING WHEEL SHAKES. IT FEELS LIKE I HAVE "HIT" SOMETHING IT JERKS SO BADLY. IF I LET OFF THE GAS PEDAL, IT STOPS THE JERKING BUT THE MINUTE I PRESS THE GAS PEDAL AGAIN, IT JERKS AGAIN AND MAKES A TERRIBLE NOISE. I CAN STILL BACK UP BUT IT FEELS LIKE THE UNDERSIDE OF MY CAR IS FALLING OUT. IT'S BEEN GOING ON SINCE I PURCHASED IT USED 2 YEARS AGO. I KEPT THINKING IT WAS ME UNTIL I GOOGLED IT TODAY AND SAW SEVERAL OTHER PEOPLE HAVE THE SAME ISSUE. I FEEL IT'S UNSAFE AND TOYOTA NEEDS TO TAKE CARE OF IT. MY VEHICLE ALREADY QUALIFIED FOR THE OIL CONSUMPTION ISSUE AND WAS REPAIRED EARLIER THIS YEAR. NEEDS TO BE A NATIONAL RECALL AND FIXED PROPERLY.

Steering
Filed Oct 26, 201651,607 milesNC

NHTSA RECALL NO 16V 596. ATTEMPTED TO HAVE RECALL COMPLETED AT WASHINGTON NC PECHELES TOYOTA. PARTS ARE NOT AVAILABLE AS OF 10 25 2016. WHAT IS THE HOLD UP? FAILURE OF RLSA WILL RESULT IN LOSS OF VEHICLE CONTROL- SERIOUS SAFETY ISSUE.

Engine
Filed Oct 25, 2016FL

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT'S VEHICLE RECEIVED A RECALL REPAIR THAT INVOLVED REBUILDING THE ENGINE. A MONTH AFTER RECEIVING THE REPAIR, SMOKE APPEARED UNDER THE HOOD WHEN ACCELERATING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE BLEW OUT BECAUSE FUEL FROM THE FUEL INJECTOR LEAKED ONTO THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER AND FAILURE MILEAGE WERE UNKNOWN.

Seat Belts
Filed Oct 19, 2016ME

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Oct 10, 2016IL

EXCESSIVE OIL CONSUMPTION. ENGINE LOCKED. AFTER CONTACTING TOYOTA MAIN HOTLINE TO ALERT THEM OF THE PROBLEM. THEY PROVIDED ME WITH INFORMATION TO TEST THE OLI CONSUMPTION AND TO TAKE THE RESULTS TO THE LOCAL DEALERSHIP. AFTER COMPLETING INITIAL TESTING, THE DEALERHSHIP INFORMED ME THAT IT WAS NOT BURNING OIL. THE VEHICLE STILL WAS BURNING OLL. TOYOTA SUBSEQUENTLY ISSUED A NOTICE THAT THE VEHICLES WERE BURNING OIL AND THAT THEY WOULD SEND A PART TO THE DEALERSHIPS TO REPAIR THE PROBLEM. THE DEALERSHIP THEN INFORMED ME THAT THEY WERE WAITING ON THE PARTS TO CORRECT THE PROBLEM. THE PARTS NEVER ARRIVED AND NOW MY ENGINE HAS LOCKED DUE TO INSUFFICIENT OIL. I WANT TO BE MADE WHOLE.

Engine
Filed Oct 5, 2016120,000 milesOH

TOOK VEHICLE IN FOR AN UNRELATED RECALL AND WAS TOLD WE NEEDED TO HAVE AN OIL CONSUMPTION TEST, VEHICLE FAILED - HAD ENGINE REBUILD WORK PERFORMED AT TOYOTA DEALERSHIP (AS RECOMMENDED BY TOYOTA TO REMEDY THE OIL CONSUMPTION FAILURE) FREE OF CHARGE WITH THE EXCEPTION OF THE DEALERSHIPS RECOMMENDATION OF REPLACING THE WATER PUMP AND GASKETS WE PAID FOR. LESS THAN 10K MILES LATER THE MOTOR IS BLOWN - CAUSE GIVEN: OIL STARVATION. WE HAD THE OIL CHANGED EVERY 3000 MILES AND THE OIL WAS CHECKED ONCE A MONTH AND NEVER SHOWED LOW ON THE DIP STICK. THE DEALERSHIP AND AN ENGINEER DEEMED THE PROBLEM IS OURS AND TAKE NO RESPONSIBILITY. WE AS CONSUMERS WERE NEVER REPRESENTED AT THE TIME THE DETERMINATION WAS MADE. I HAVE REQUESTED THE ENGINEER'S REPORT IN WRITING. TO BE CLEAR, THE VEHICLE WAS PERFECTLY FINE WHEN ORIGINALLY TAKEN IN FOR THE UNRELATED RECALL, IT DIDN'T EVEN REQUIRE ADDITIONAL OIL BETWEEN OIL CHANGES.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Toyota RAV4 → · Every RAV4 year → · How the figures are calculated →