TOYOTA PRIUS 2010 STARTED EXPERIENCING BRAKING ISSUES IN JANUARY 17, 2020. CAR WAS TAKEN TO THE DEALER THREE TIMES WITH MISS DIAGNOSIS. IN MARCH DEALER DIAGNOSED ISSUE MOST LIKELY A BRAKE BOOSTER AND PUMP ASSEMBLY WHICH WAS A KNOWN ISSUE WITH 2010 PRIUS. TOYOTA IDENTIFIED THE ISSUE IN A PREVIOUS QUALITY CAMPAIGN BUT ONLY REPAIRED IF BRAKES FULLY FAILED. BRAKE FAILURE IS WHAT IT TOOK TO HAVE YOUR CAR REPAIRED?
2010 Toyota Prius complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
ABS, TRACTION, AND BRAKE LIGHT STAY ON. IT IS THE ACTUATOR BRAKE AND THE COST TO FIX IS OVER $2000. I HAVE RESEARCHED THIS ISSUE WITH OTHER 2010 PRIUS' AND IT IS A COMMON ISSUE. THIS IS A DEFECT THAT TOYOTA REFUSES TO FIX EVEN THOUGH IT IS VERY COMMON AND PUTS MANY PEOPLE AT RISK.
ON TUESDAY, FEBRUARY 23, OUR BRAKING SYSTEM FAILED ON OUR TOYOTA PRIUS WHILE DRIVING ON A SIDE ROAD AFTER MONTHS OF CONTINUING WEAKNESS IN THE BRAKE PEDAL AND "LURCHING" WHEN BRAKING OVER POTHOLES. THE BRAKE SYSTEM LOST HYDRAULIC PRESSURE. UPON INSPECTION BY AN ASE-CERTIFIE MECHANIC, THEY DETERMINED THE BRAKE BOOSTER ASSEMBLY HAD LIKELY FAILED, BUT RECOMMENDED SENDING TO A TOYOTA DEALERSHIP. THEY CONFIRMED THE VEHICLE WAS UNFIT TO DRIVE. THE VEHICLE WAS SENT TO A TOYOTA DEALER. THE DEALER CONFIRMED THE BREAK BOOSTER ASSEMBLY/ACTUATOR HAD FAILED. THE DEALER ADVISED THE BRAKE BOOSTER HAD PREVIOUSLY BEEN UNDER A TOYOTA "CUSTOMER SERVICE CAMPAIGN," BUT THAT THE "WARRANTY" CAMPAIGN HAD EXPIRED. HOWEVER, HE ADVISED TOYOTA BRAND ENGAGEMENT CENTER HAS OFTEN ASSISTED CUSTOMERS WHEN THEY'RE JUST OUTSIDE THE WARRANTY PERIOD. WHEN CONTACTING TOYOTA, THEY STATED THIS VEHICLE WAS NEVER UNDER RECALL AND WAS NOT ELIGIBLE, BUT THEN SAID THEY SENT INFORMATION ON A TOYOTA SAFETY CAMPAIGN. UPON RESEARCH, WE CONTINUED TO CONFIRM THAT THE DIAGNOSIS WAS TIED TO RECALL D0H FROM JULY 2013. WE'VE ALSO REVIEWED OUR VEHICLE HISTORY, AND THE BRAKE PUMP ASSEMBLY WAS NEVER REPLACED DESPITE BEING INSPECTED CONSISTENTLY BY TOYOTA DEALERS SINCE 2013 AND UNDER RECALL. TOYOTA HAS DECLINED TO COVER THE COST OF THE REPLACEMENT FOR THE BRAKE PUMP ASSEMBLY. THE COST OF REPAIR IS NEARLY THE SAME AS THE CURRENT VALUE OF THE VEHICLE. TOYOTA BRAND ENGAGEMENT CENTER HAS DECLINED TO PROVIDE THIS INFORMATION IN WRITING, W
I HAVE LOST ALL REGENERATIVE BRAKING. THE ABS, TRACTION CONTROL, AND SERVICE LIGHTS ARE ALL ILLUMINATED CONTINUALLY. IT HAS BECOME DIFFICULT TO STOP AND THE HYBRID BATTERY IS DEPLETING AT A RAPID RATE WITH VERY SLOW RECHARGING.
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING 20 MPH AND DEPRESSING THE BRAKE PEDAL TO ATTEMPT TO STOP THE VEHICLE, THE VEHICLE PROCEEDED TO ROLL FORWARD WHILE THE PEDAL WAS STILL DEPRESSED. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 209,000.
HELLO, I HAVE A PROBLEM WITH MY PRIUS 2010, I HAVE NOT IDEA WHAT HAPPENED WITH MY BRAKES WHEN I WAS DRIVING IN HIGHWAY 95 NORTH IN FLORIDA, MY BRAKES WAS HEAVY AND DIFFICULT TO PUCH, AFTER THAT PROBLEM NEVER MY CAR WAS NORMAL AGAIN .I HAVE ALL THATS LIGHT ON IN MY CAR RIGHT NOW. I AM SCARY DRIVE MY CAR WITH THIS PROBLEM. I SEE LOT UP INFORMATION OF OTHER OWNERS OF TOYOTA PRIUS 2010 AND 2011 WITH THE SAME PROBLEM BUT ANYBODY KNOT WHAT IS THE PROBLEM . MY LIGHT OF BRAKES ABS , STABILYTRAC AND OTHER SYMBOLS OF PRACAUTION IS ON IN THE SAMETIME. IS IMPORTANT FIX THIS PROBLEM . OUR HEAL AND OUR LIFE CAN NOT BE REPLACE FOR AN BRAKES PROBLEM OF THE CAR . I CALLED TOYOTA THIS WEEK FOR LET THEY KNOW THE INFORMATION ABOUT MY PROBLEM AND OTHER USERS IN INTERNET. THIS IS A BIG SECURITY PROBLEM . SOMEBODY NEED TAKE CARE THE RESPONSABILITY ABOUT THIS , THEY DID AN DIAGNOSTIC ABOUT OF THIS PROBLEM AND THEY KNOW THE PROBLEM BRAKES IN THIS MODEL PRIUS LONG TIME AGO . I WANT A SEE ANY RESULT ABOUT THIS SITUATION BECAUSE IS OUR LIFE . THIS CAN BE DANGEROUS THIS FOR OUR SAFETY ON ROAD FOR MILLON PEOPLES IN UNITED STATES OF AMERICA.
VEHICLE AFTER AWHILE STARTS TO CONSUME OIL. IT'S RUNS OUT OF OIL VERY QUICKLY. THERE IS NO OIL LEAK.
WENT OVER BUMP AT RAILROAD CROSSING AND ABS, BRAKE, SLIP WARNING LIGHTS CAME ON AND REGENERATIVE BRAKING STOPPED WORKING. CAR WAS HARDER TO STOP. TOOK TO DEALER AND CAR WAS DIAGNOSED WITH THIS WORK NEEDED: REPLACE BOOSTER AND BOOSTER PUMP ASSY AND REFLASH (FAILED BOOSTER, BOOSTER PUMP) FAIL $3,259.84 CAR IS BEYOND WARRANTY FIX DATES THOUGH ALL THESE CARS WERE RECALLED IN CANADA AND A CLASS ACTION SUIT IS ONGOING IN OHIO OVER THIS ISSUE. WHY WON'T THE NTSB FOLLOW CANADA'S LEAD AND GET THESE FAILING BRAKE SYSTEMS FIXED BEFORE SOMETHING SERIOUS HAPPENS?
MY CAR'S ABS, TRACTION, AND BRAKE LIGHTS ARE ON. I TOOK IT TO TWO SHOPS AND THEY BOTH SAID MY CAR WAS RECALLED AND TO HAVE THE DEALERSHIP FIX IT. THE RECALL IS ON THE BREAKS. THE BRAKE PEDAL IS ALSO NOT FULLY WORKING, THERE IS AN ABNORMAL LEAK OF BRAKE FLUID PRESSURE. BOTH AUTO SERVICE PLACES SAID TO DEMAND FOR THE DEALERSHIP TO TAKE CAR OF THIS BECAUSE THERE IS A CLASS ACTION LAWSUIT GOING ON FOR THIS CAR WITH THIS EXACT PROBLEM.
I WAS DRIVING DOWN THE HIGHWAY AND THE TRACTION CONTROL, ABS, AND BRAKE LIGHT ALL COME ON. I GO TO USE THE BRAKES AND THE PEDAL WAS A LOT FIRMER AND WAS HARDER TO PRESS. THE CAR MAKES A BUZZING NOISE I BELIEVE IT IS THE BRAKE ACCUMULATOR. I GO TO THE NEAREST PLACE TO GET THE CODES READ. IT CAME UP WITH C1391 AND I LOOK THAT CODE UP AND IT COMES UP WITH THAT CODE IS A COMMON ISSUE WITH THE PRIUS. I READ THAT IT COULD LEAD TO BRAKE FAILURE.
BRAKE BOOSTER FAILURE, LOSS PRESSURE AT BRAKE THE CAR, THE STABILITY CONTROL AND THE ABS DOESN'T WORK
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT DRIVING AT 15 MPH, THE BRAKES FAILED TO OPERATE AS NEEDED UPON DEPRESSION OF THE BRAKE PEDAL. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL INCLUDING THE ABS, TIRE PRESSURE, TRACTION CONTROL AND EMERGENCY BRAKE LIGHTS. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HALEY TOYOTA OF ROANOKE (1530 COURTLAND RD NE, ROANOKE, VA 24012) WHERE SHE WAS INFORMED THAT THERE WAS A CRACK IN THE BRAKE BOOSTER PUMP ASSEMBLY ACCUMULATOR, A DECREASE IN THE HYDRAULIC PRESSURE, AND A DEFECTIVE BRAKE MASTER CYLINDER. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 162,000.
THE CASING OF THE BRAKE ACTUATOR IS CRACKING. THE BRAKE ACTUATOR APPARENTLY IS AN UNDERLYING PROBLEM THAT TOYOTA DOES NOT WANT TO TAKE RESPONSIBILITY FOR AND FIX.
HEADLIGHT BULBS KEEP GOING BLOWING CONSISTENTLY.VEHICLE STATIONARY
I TRAVEL TO WORK ONE HOUR AWAY FROM HOME, ON HIGH SPEED HIGHWAY'S MY BREAK SYSTEM LIGHTS TURNED ON, TRACTION, ABS AND BREAK, BREAK PEDAL SINKS AND WILL NOT BREAK AND IS VERY DANGEROUS WHEN DRIVING HOME. I HOPE NO ONE GETS KILLED
TOYOTA BRAKE BOOSTER PUMP HAS FAILED DUE TO MANUFACTURING DEFECTS, WHICH AFFECTED THE STOPPING OF THE VEHICLE. TOYOTA HAS ISSUED RECALL FOR THIS PROBLEM BUT ONLY FOR LATEST MODELS (2019 AND LATER). I'VE CALLED TO TOYOTA AND THEY REFUSED TO ADDRESS THIS PROBLEM. I LOOKED UP ON INTERNET AND FOUND THIS IS A WIDE SPREAD PROBLEM EXPERIENCED BY MANY OWNERS OF PRIUSES. TOYOTA MUST ISSUE THE RECALL FOR ALL THE VEHICLES AFFECTED, NOT THE LATEST ONES ONLY.
I WAS DRIVING ON THE HWY WITH 3 CHILDREN WHEN IT CUT OFF ON ME AND MY STEERING WHEEL WAS LOCKED . I TOOK IT TO FOUR MECHANICS I SAW THE TOYOTA DEALER AND THEY TOLD ME THAT IT WAS MY BATTERY AND NOW I KNOW THAT I HAVE A RECALL ON IT . I HAVE NOT DRIVEN MY CAR IN THREE MONTHS I'M ALSO STILL PAYING PAYMENTS ON IT . I ALSO WAS TOLD THAT IT WAS MY BREAK. I BOUGHT A NEW BRAKE BOOSTER AND PAY FOR THE REPLACEMENT AND THE PROBLEM WAS STILL HUNGRY JUST
I AM HAVING AN ISSUE WITH MY BRAKE ACTUATOR/BRAKE BOOSTER. THIS IS A KNOWN ISSUE AND TOYOTA IS REFUSING TO HELP WITH THE ISSUE. THE ABS, BRAKE, AND TRACTION CONTROL LIGHT ARE ON AND REGEN BRAKING IS NOT WORKING. THEY ARE SUPPOSED TO COVER THIS BASED ON BULLETIN ZJB BUT ABSOLUTELY REFUSE ANY HELP.
WAS GOING 25 MPH YESTERDAY NOVEMBER 22, 2020 EVENING WHEN 4 (BRAKE, ABS, TRACTION & CAUTION) LIGHTS CAME ON DASHBOARD. PULLED OVER THE SHOULDER & TURNED IGNITION OFF. RESTARTED LATER & 4 LIGHTS STILL ON. FOLLOWING DAY, WENT TO DEALERSHIP & WAS TOLD BRAKE BOOSTER ASSEMBLY NEED TO BE REPLACED DUE TO INTERNAL FLUID LEAK.
I HAVE EXPERIENCED PROBLEMS WITH THE ELECTRICAL, OIL, AND BREAK SYSTEMS EVER SINCE PURCHASING MY CERTIFIED PRE-OWNED 2010 PRIUS FROM THE DEALERSHIP IN 2013. TOYOTA HAS NEVER PROVIDED A SATISFACTORY ANSWER FOR WHAT IS ACTUALLY WRONG WITH THE ELECTRICAL SYSTEM; THE PROBLEM STILL REMAINS. TOYOTA ALSO DOES NOT HAVE AN IDEAL MAINTENANCE PLAN SET UP FOR THE KNOWN INCREASED OIL CONSUMPTION RATE THAT IS DIRECTLY LINKED TO MY MODEL VEHICLE AND HAS NOT ONLY NOT PERFORMED ROUTINE OIL CHANGES BUT ALSO SENT ME HOME AFTER A SUPPOSED OIL CHANGE WITH ZERO OIL IN MY TANK. BUT TODAY MY MAIN CONCERN THAT I TAKE ISSUE WITH AND THAT IVE ENCOUNTERED FROM THE GET-GO, HAS TO DO WITH THE BREAKS. FOR YEARS I'VE BEEN TELLING TOYOTA ABOUT HOW MY BREAKS DO THIS THING WHERE UNDER THE RIGHT CIRCUMSTANCES (THOSE BEING THINGS LIKE SLIGHT BUMPS OR RAISES IN THE ROAD, OR GOING OVER A MANHOLE COVER) THE BREAKS NOT ONLY GIVE OUT BUT ACTUALLY PROPEL ME FORWARD WITH ZERO CHANCE FOR STOPPING WHICH IS QUITE TERRIFYING ALREADY AND THEN WHEN YOU ADD IN OTHER DRIVERS ON THE ROAD INTO THE EQUATION IS A LITERAL NIGHTMARE. DESPITE MY MANY EFFORTS FOR TOYOTA TO TAKE A LOOK AT THEM THEY ALWAYS REFUSE ANY SERVICE TO THEM BECAUSE MY DASHBOARD IS NOT DISPLAYING ANY WARNING SIGNS. ALSO, DUE TO THE FACT THAT ITS NOT A CONSTANT ISSUE, MEANING IT ONLY HAPPENS UNDER THE RIGHT CIRCUMSTANCES WHICH IDK WHERE SUCH A PRECISE PLACE EXISTS NEAR THE DEALERSHIP, THEY CANT EXPERIENCE IT FOR THEMSELVES. SO MY CONCERNS ARE DISMISSED LEAVING ME
UPON STARTING THE CAR, THE ABS, BRAKE AND TRACTION CONTROL LIGHTS ALL CAME ON. CHECKED BRAKE FLUID AND IT WAS AT MAX LEVEL. TOOK TO DEALER AND SHOWED CODE 1391 WHICH SHOWED THE BRAKE BOOSTER AND BOOSTER PUMP ASSEMBLIES NEED REPLACING. IT'S A KNOWN PROBLEM WITH TOYOTA. A VOLUNTARY RECALL WAS ISSUED FOR OUR 2010, BUT MY SPECIFIC MODEL WASN'T INCLUDED AND RECALL EXPIRED IN 11/19 OR 150K MILES. I'M AT 150,992. THERE IS ACTIVE RECALL FOR SAME ISSUE FOR 2011-2015 MODELS. IT'S A KNOWN SAFETY ISSUE AND THEY REFUSE TO FIX IT. IT'S A $3K JOB TO REPAIR FOR A CAR THAT IS WORTH ABOUT DOUBLE THAT. WHEN THIS WARNING COMES UP, YOUR BRAKING SYSTEM IS NOT RELIABLE. HAD THIS HAPPENED WHILE DRIVING, AN ACCIDENT COULD HAVE OCCURRED. TOYOTA KNOWING THIS IS A SAFETY ISSUE NEEDS TO CORRECT IT ON ALL MODELS THAT SHOW THIS WARNING, NOT JUST SELECT MODELS.
BAD RINGS IN THE MOTOR. MY DEALER SAID HE IS SEEING A LOT OF PRIUS'S LIKE THIS. HE THINKS TOYOTA WILL HAVE A RECALL ON THE PRIUS SOON. CAMRY AND RAV-4 HAS ALREADY BEEN RECALLED FOR THIS REASON. MY PRIUS JUST STARTED USING A LOT OF OIL @130,000. (1QT PER 1200 MILES) PLEASE ENFORCE A RECALL FOR CONSUMER PROTECTION.
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL WAS FIRM CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE VEHICLE WAS TAKEN TO TOYOTA OF LINCOLN PARK LOCATED AT 1561 N FREMONT ST, CHICAGO, IL 60642 WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE BRAKE BOOSTER AND MASTER CYLINDER WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
UPON TURNING THE VEHICLE ON AND STARTING TO DRIVE, THE INTERNAL COMBUSTION ENGINE THEN STARTS AND EXPERIENCES ABOUT 20 SECONDS OF MISFIRING TO THE POINT THE CAR IS WITHOUT SMOOTH POWER. THIS HAPPENS AT RANDOM. IF THE CAR WAS IN THE WRONG SITUATION WHEN IT HAPPENED IT COULD CAUSE AN ACCIDENT. THE SAME THING WILL OCCASIONALLY HAPPEN WHEN PARKED AFTER WAITING FOR THE ENGINE TO START.
I WENT TO THE DEALER AS I WAS TOLD AFTER OPENING A CASE WITH TOYOTA,, HOWEVER THE SOLUTION WAS NOT RESOLVED TO MY SATISFACTION. BASICALLY. SAFETY PARTS WERE REPLACED FROM A RECALL ON 08/2013. A FEW YEARS LATER I GOT ANOTHER TOYOTA NOTIFICATION THAT IF I HAD THESE BRAKE BOOSTER RELATED FAILURES/LIGHTS TO BRING IT IN, I WOULD HAVE EVEN IF I HAD THE LIGHTS WITHOUT THE NOTIFICATION. THE OTHER DAY I HAD THE FAILURE RELATED TO THE DEFECTIVE PARTS INSTALLED ON 08/2013. SO SOMEWHERE BETWEEN 08/2013 AND WHEN TOYOTA NOTIFIED ME ABOUT THE LIGHTS OR THE STILL EXISTING DEFECT, THAT THERE WAS A DEFECT GOING TO HAPPEN BUT DID NOT KNOW WHEN AND TODAY I HAD THE FAILURE. I BELIEVED THAT SINCE I HAD THE ORIGINAL REPLACEMENT BRAKE SAFETY PARTS REPLACED THAT I WAS DRIVING A SAFE PRIUS. I FEEL THE SECOND REPAIR FOR THE SAME PARTS SHOULD BE COVERED SINCE WHEN THEY NOTIFIED ME THEY KNEW THERE WAS A DEFECT AND CHOSE NOT TO ABSORB THE COST OF THIS REMEDY.
I WAS DRIVING A NORMAL COMMUTE WHEN AT RANDOM, THE ABS, BRAKE, AND TRACTION LIGHT WENT ON. THE BRAKES SEEMED TO DEPRESS QUICKER AND FELT 'OFF'. I WAS THANKFULLY CLOSE ENOUGH TO HOME. THE BRAKE LEVELS WERE FINE, HOWEVER AFTER TAKING THE CAR INTO THE DEALER, I WAS NOTIFIED THAT THE BREAK BOOSTER FAILED AND NEEDED TO BE REPLACED. AFTER RESEARCH, IT APPEARS THAT THERE WAS A RECALL FOR THIS PART IN 2013, AS WELL AS A RECENT LEGAL SUIT SUGGESTING THAT TOYOTA DID NOT INCLUDE ALL VEHICLES THAT COULD BE AFFECTED BY THIS FAULTY PART (ISSUE TYPICALLY SHOWS UP AROUND 150K MILES). I HAVE A 2010 PRIUS ( INCLUDED IN THE SUIT) WITH JUST ABOVE 150K AND WAS NEVER NOTIFIED.
MY CAR IS ACCELERATING WHILE BRAKING. WHENEVER I TRY TO BRAKE ON THE ROAD WHILE CURBING OR STOPPING AT THE TRAFFIC SIGNALS, THE CAR SKIPS/SLIDE FORWARD. IT'S GETTING WORSE ON THE RAINY TIME THOUGH.
CAR SHAKES BADLY WHEN CHANGING FORM ELECTRIC TO GAS MOTOR, STARTED SMOKING IN THE BACK.
CAR STALLS WHILE DRIVING AND AND CHECK HYBRID SYSTEM NOTIFICATION LIGHTS UP ON THE DASH.
WHILE COMING HOME FROM WORK, MY WIFE NOTICED THE BRAKE, ABS, AND TRACTION CONTROL WARNING LIGHTS OF THE VEHICLE CAME ON WHILE ON THE FREEWAY; MY WIFE HAD TO IMMEDIATELY GET OFF THE FREEWAY SINCE SHE NOTICED THAT SLOWING DOWN THE VEHICLE REQUIRED MUCH MORE EFFORT THAN USUAL. SHE NEARLY HAD AN ACCIDENT GOING DOWN THE FREEWAY RAMP. WE HAVE SCHEDULED TO BRING THE CAR IN FOR A FIX SINCE THIS IS A HUGE SAFETY CONCERN TO US.
VEHICLE HAS APPROXIMATELY 120,000 MILES. WHILE DRIVING THROUGH TOWN OR ON THE HIGHWAY, OUR VEHICLE WILL INTERMITTENTLY LOSE REGENERATIVE BRAKING. DURING THESE INSTANCES, THE BRAKE PEDAL SOFTENS AND GREATER EFFORT MUST BE EXERTED TO SLOW AND STOP THE CAR. SOMETIMES MINUTES... AT OTHER TIMES THE NEXT DAY AFTER THE CAR HAS SAT IN THE GARAGE, THE INDICATOR LIGHTS WILL ALL TURN OFF AND REGENERATIVE BRAKING RESUMES NORMALLY. THIS CREATES A VERY UNSAFE SITUATION AS IT CAN BE UNPREDICTABLE HOW MUCH PRESSURE TO APPLY TO THE BRAKES. THIS IS BEEN NOTICED AT SLOW SPEEDS, HIGHWAY SPEEDS, IN TURNS, OR TRAVELING IN A STRAIGHT LINE. THE VEHICLE WAS DIAGNOSED AND DETERMINED TO HAVE A FAULTY BRAKE BOOSTER/ACTUATOR. THIS HAS CREATED AN UNSAFE AND UNRELIABLE SITUATION FOR TRANSPORTING MY FAMILY. WHAT IS QUITE CONCERNING IS THAT THIS OCCURRED WITH THE 2ND GENERATION PRIUS AND TOYOTA EXTENDED A HELPING HAND BY ISSUING A RECALL OR WARRANTY ENHANCEMENT. HOWEVER, MY VEHICLE WAS PRODUCED JUST MONTHS OUTSIDE OF THE 13V235000 RECALL WINDOW, YET EXPERIENCES THE SAME DANGEROUS DRIVING EXPERIENCE AS THOSE WHO WERE INCLUDED IN THE RECALL. TOYOTA NEEDS TO DO THE RIGHT THING AND THE SAFE THING BY RECALLING ADDITIONAL 3RD GENERATION PRIUS VEHICLES AND REPAIR OR REPLACE ALL FAULTY COMPONENTS BEFORE MORE CRASHES AND INJURIES OCCUR.
ABS ACTUATOR HAS A LEAK. IT IS A $1200 REPAIR. MY MECHANIC, WHO ONLY WORKS ON HYBRIDS, SAID THAT THIS HAS BEEN HAPPENING A LOT WITH MY YEAR PRIUS (AS WELL AS OTHER YEARS), BUT THE EXTENDED WARRANTY ONLY COVERS 2011 AND LATER.
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED OCCASIONALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
THE MORNING OF 8/24/20, I ATTEMPTED TO START MY CAR. A MESSAGE APPEARS, "CHECK HYBRID SYSTEM". I FOUND THERE HAD BEEN A RECALL, IN 2018, THAT INVOLVES A SOFTWARE ISSUE. I HAD MY 2010 PRIUS TOWED TO KOLAR TOYOTA IN HERMANTOWN MINNESOTA, ON, I BELIEVE 8/26/20. THEY GAVE ME AN ESTIMATE OF $3200 TO REPLACE THE INVERTER. I HAD READ ABOUT THE INVERTER FAILURE BEING DIRECTLY LINKED TO SOFTWARE RECALL. THEY SAID THEY'D LOOK IN TO IT AND LATER REPLIED TO ME THAT, YES, THE INVERTER WOULD BE INCLUDED IN THE RECALL AND REPAIRED AT NO COST TO ME. THEY SAID THEY HAD ORDERED THE PART BUT MY CAR WOULD NOT BE READY UNTIL 8/31/20, AT THE EARLIEST. THEY SAID THE PART ARRIVED AND MY CAR WAS IN THE PROCESS OF BEING REPAIRED. I CONTACTED THEM AND ASKED HOW THINGS WERE GOING. THE SERVICE MANAGER, TAYLOR, TOLD ME "FOR THE FIRST TIME EVER WE HAD TWO VEHICLES, OF THE SAME MAKE BUT DIFFERENT YEARS, IN FOR THE SAME REPAIR". HE WENT ON TO SAY, ACCORDING TO FEDEX TRACKING, THE PART HAD BEEN SHIPPED BUT TRACKING SHOWED NOTHING ELSE. I ASKED HIM IF HE WAS SURE THE TRACKING WAS FOR MY PART AND NOT THE PART FOR THE OTHER VEHICLE. HE TOLD ME HE HAD NO IDEA FOR WHICH PART THE TRACKING WAS FOR. HE THEN WENT ON TO TELL ME WE WOULD JUST HAVE TO "WAIT AND SEE IF THE PART SHOWS UP". HE WENT ON TO SAY "IT COULD TAKE DAYS OR WEEKS OR LONGER" BEFORE WE KNOW IF THE PART WAS COMING IN. A FEW DAYS LATER I CALLED TO SEE IF ANY PROGRESS HAD BEEN MADE AND WAS TOLD BY TAYLOR "THE PART HAS DISAPPEARED FROM TRACKING". I ASKED H
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER HEADQUARTER TOYOTA LOCATED AT 5895 NW 167TH ST, HIALEAH, FL 33015, (786) 235-9734, WHERE IT WAS DIAGNOSED WITH NEEDING THE BRAKE BOOSTER TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT, CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 80,117.
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, ANOTHER VEHICLE CUT IN FRONT OF THE VEHICLE. THE CONTACT QUICKLY DEPRESSED THE BRAKE PEDAL AND THE VEHICLE STARTED TO SKID. THE CONTACT LET UP OFF THE BRAKE PEDAL TO STRAIGHTEN THE VEHICLE AND STAY IN HER LANE. THE CONTACT STATED THAT THE ANTILOCK BRAKES FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT MENTIONED THAT SHE HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE BEFORE THE FAILURE AND WAS INFORMED THAT THE VEHICLE WAS UNDER RECALL. THE CONTACT CALLED FRED ANDERSON TOYOTA OF ASHEVILLE (777 BREVARD RD, ASHEVILLE, NC 28806) AND INFORMED THEM OF THE RECALL ON THE BRAKE BOOSTER PUMP ASSEMBLY. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE MILEAGE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 197,000.
PREVIOUS RECALLS FOR A 2010 TOYOTA PRIUS (NHTSA CAMPAIGN NUMBER: 13V235000) AND A 2019 TOYOTA CUSTOMER SUPPORT PROGRAM (CSP ZJB) HAS ACKNOWLEDGED AN UNSAFE FAILURE MODE IN THE VEHICLE WHERE THE BRAKE BOOSTER ASSEMBLY FAILS DUE TO HIGH PRESSURE AND CAUSES THE AUTOMOBILE TO HAVE DIFFICULTY STOPPING. ON SEPTEMBER 4, 2020 WHILE DRIVING DOWN THE ROAD AT ROUGHLY 40 MPH, I EXPERIENCED INDICATION LIGHTS CONSISTENT WITH THE DESCRIPTIONS OUTLINED IN THE SAFETY RECALL AND TOYOTA SUPPORT PROGRAM. MY AUTOMOBILE ALSO HAD EXTREME DIFFICULTY COMING TO A STOP FROM 40 MPH AND I HAD TO UNSAFELY PULL TO THE SHOULDER OF THE ROAD AT SPEED TO AVOID COLLIDING WITH THE AUTOMOBILE IN FRONT OF ME. THE TOYOTA CSP ZJB DOES NOT COVER MY VEHICLE DUE TO TIME AND MILEAGE OF THE VEHICLE, BUT I FEEL THIS SAFETY CRITICAL SYSTEM SHOULD HAVE BEEN REPLACED PRIOR TO ME EXPERIENCING A FAILURE. TOYOTA SELECTIVELY ONLY REPLACED BRAKE BOOSTER ASSEMBLIES OUTLINED IN THE RECALL AND THE CSP, IF THE AUTOMOBILE WAS EXPERIENCE ISSUES. TOYOTA STOPPED SHORT OF PREVENTATIVE SAFETY MEASURES OF REPLACING THIS ASSEMBLY PRIOR TO FAILURE, LEADING TO AN ALMOST COLLISION EVENT FOR ME. INDEPENDENT RESEARCH HAS IDENTIFIED THIS ISSUE HAS BEEN RESPONSIBLE FOR OTHER TOYOTA PRIUS ACCIDENTS LEADING ME TO BELIEVE THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED BY THE NHTSA BEFORE OTHERS EXPERIENCE A CRITICAL SAFETY FAILURE AT NO FAULT OF THEIR OWN.
I WAS COMFORTABLY DRIVING MY 2010 TOYOTA PRIUS DOWN A CITY STREET ON A THURSDAY AFTERNOON--ABOUT 25 MPH, LIGHT TRAFFIC--WHEN SUDDENLY--WITHOUT ANY TRIGGER OR WARNING--I LIGHTLY PRESSED DOWN THE BRAKE PEDAL TO SLOW DOWN FOR A SPEED BUMP, AND THE BRAKES SHUDDERED, THE BRAKE PEDAL SEEMED TO TWITCH, AND THE CAR STARTED MAKING A LOUD SHRIEKING AND GRINDING NOISE EVERY 3-5 SECONDS. FOR THE RECORD, MY 2010 TOYOTA PRIUS HAS BEEN REGULARLY SERVICED AT MY LOCAL TOYOTA DEALERSHIP SINCE I PURCHASED IT IN 2018. THE LOUD SHRIEKING FELT LIKE IT WAS COMING FROM BELOW MY FEET AND FROM THE DRIVE SHAFT. I PULLED OVER--THE SHRIEKING AND GRINDING CONTINUED. I STOPPED THE CAR--THE SHRIEKING AND GRINDING CONTINUED. I GOT OUT OF THE CAR--THE SHRIEKING AND GRINDING SLOWED AFTER A FEW MINUTES. WHEN I TURNED THE CAR ON AGAIN, THE SHRIEKING AND GRINDING STARTED AND THE CAR WAS BEEPING IN A WAY I'D NEVER HEARD BEFORE. FORTUNATELY, I WAS ABOUT 4 BLOCKS FROM MY LOCAL TOYOTA DEALERSHIP. I ASKED THEM IF I WAS SAFE TO DRIVE THE FOUR BLOCKS OR IF I SHOULD GET THE CAR TOWED, AND THEY SAID I SHOULD BE SAFE TO DRIVE. I DROVE TO THE DEALERSHIP WITH THE CAR SHRIEKING AND BEEPING. THE BRAKES FELT SQUISHY AND UNRELIABLE, BUT THE DEALERSHIP HAS SAID I SHOULD BE FINE. I DROPPED OFF THE CAR. THE NEXT DAY, I GOT A CALL FROM THE DEALERSHIP SAYING THAT MY BRAKE BOOSTER PUMP AND BRAKE CYLINDER ASSEMBLY HAD TOTALLY FAILED. WHEN I ASKED THE TECHNICIAN IF THERE WAS SOMETHING I COULD HAVE DONE TO PREVENT THIS, HE SAID, 'NO, THI
JUST PURCHASED THE CAR FROM A USED CAR DEALER 8/26/2020 AND WAS DRIVING DOWN A TWO LANE ROAD APPROXIMATELY 45 MPH COMING UP TO A STOP SIGN AND THE BRAKES WENT CRAZY WITH A CONTINUOUS BUZZING SOUND FROM THE BRAKES AND THE DASH ABS, TRACTION CONTROL, BRAKE SYSTEM WARNING LIGHTS ALL CAME ON, WOULD NOT STOP CAUSING ME TO RUN THE STOP SIGN AND MAKE A TURN TO SLOW DOWN AND FINALLY COME TO A STOP. HAD THE TROUBLE CODE READ AND THE STORE READ THE DIAGNOSTIC TROUBLE CODE AS C1391 AND RESET SO I COULD DRIVE THE VEHICLE SLOWLY HOME. I CHECKED FOR RECALLS ON THIS DTC 1391 BUT MY 2010 VIN WAS NOT INCLUDED IN THE RECALL. THEY NEED TO RECALL ALL OF THE 2010 PRIUS.
ABS SYSTEM WENT OUT.
THE CARS STARTS DOES NOT STAY ON IF I TRY TO DRIVE IT WILL TURN OFF AND DIE OUT .
THE RED BRAKES LIGHT, ABS LIGHT AND THE 'YELLOW SKIDDING CAR' ICON LIGHTS ALL COME ON TOGETHER, BUT INTERMITTENTLY. THE BRAKES OFTEN FEEL DIFFICULT TO PRESS DOWN UPON STARTING THE CAR. OFTER WHEN THE LIGHTS ARE ON, THE BRAKES FEEL SPONGY, OR AS THOUGH THEY MAY NOT STOP THE CAR. I TOOK THE CAR TO THE TOYOTA DEALERSHIP AND THEY CONCLUDED THAT THE MASTER CYLINDER AND OTHER PARTS NEEDED REPLACING. I FOUND OUT THAT TOYOTA HAS HAD LOTS OF PROBLEMS WITH THESE BRAKE CYLINDERS.
I EXPERIENCED A SIGNIFICANT LOSS OF BRAKE PERFORMANCE ACCOMPANIED BY MANY WARNING LIGHTS ON THE DASHBOARD, INCLUDING ONE THAT INDICATED A PROBLEM WITH THE ABS BRAKE SYSTEM IN MY 2010 PRIUS. UPON IMMEDIATELY TAKING THE CAR TO THE DEALERSHIP, I WAS TOLD THAT TOYOTA EXTENDED A WARRANTY PROGRAM (ZJB & ZKK) FOR THE SOURCE OF THE PROBLEM ABS BRAKE ACTUATOR/MASTER CYLINDER FAILURE, BUT THAT I WAS NOT ELIGIBLE FOR THE WARRANTY COVERAGE BECAUSE THE DEADLINE HAD EXPIRED. MY CAR WAS UNDER 150,000 MILES, AS REQUIRED BY THE WARRANTY, AND DISPLAYED THE CORRECT FAILURE CODE AS REQUIRED BY THE WARRANTY. BUT, SINCE MY CAR DID NOT EXPERIENCE THE PROBLEM OR DISPLAY AN ERROR CODE BEFORE THE END OF FEBRUARY 2020, I WAS TOLD THAT I WAS INELIGIBLE. I WAS INFORMED THAT I WOULD HAVE TO PAY OVER $4100 FOR A REPAIR THROUGH THE DEALERSHIP, BUY A NEW CAR OR TAKE MY CHANCES AND DRIVE THE CAR 'AS IS' UNTIL I COULD FIND A CHEAPER SOLUTION. THE CHEAPER SOLUTION WOULD BE TO FIND ANOTHER ABS UNIT AT A SALVAGE YARD, AND HAVE A NON-TOYOTA CERTIFIED MECHANIC INSTALL IT. THERE IS NOTHING TO INDICATE A SALVAGE YARD UNIT WILL NOT SIMPLY FAIL AGAIN. I WAS WELL WITHIN THE 150,000 MILE LIMIT OF THE WARRANTY. SO, I AM TO ACCEPT RESPONSIBILITY FOR THE REPAIR OF A PART THAT TOYOTA ADMITS IS FAULTY, AND WOULD HAVE REPLACED IF THE PROBLEM WOULD HAVE SURFACED A MERE SIX MONTHS EARLIER? I BELIEVE TOYOTA'S WARRANTY EXTENSION TO BE A MEAGER ATTEMPT AT APPEASING THE NHTSA AND OTHER AUTHORITIES SO THEY DO NOT HAVE TO LAUNCH A FUL
TL* THE CONTACT OWNED A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT AFTER DRIVING HIS VEHICLE FOR SEVEN HOURS, THE CONTACT HAD PARKED THE VEHICLE IN HIS FRIEND'S DRIVEWAY. THIRTY MINUTES LATER, THE CONTACT'S FRIEND RECEIVED A KNOCK ON THE DOOR FROM A FIREMAN ASKING HIM WHO OWNED A PRIUS. AFTER THE CONTACT IDENTIFIED HIMSELF AS THE OWNER, THE FIREMAN INFORMED HIM THAT HIS VEHICLE WAS INVOLVED IN A FIRE. A FIRE REPORT AND POLICE REPORT WERE FILED AT THE SCENE. NO INJURIES WERE REPORTED AS RESULT OF THE FIRE. THE VEHICLE WAS DESTROYED BY THE FIRE AND WAS TOWED TO AN INDEPENDENT JUNK YARD. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND THE CONTACT WAS GIVEN A CASE NUMBER. THE CONTACT WAS ALSO INFORMED THAT AN INVESTIGATION WOULD BE LAUNCHED REGARDING THE MATTER. THE CONTACT HAD SENT PHOTOS AND EMAIL CORRESPONDENCES TO THE MANUFACTURER; HOWEVER, HE NEVER HEARD BACK FROM THE MANUFACTURER. UPON INVESTIGATION, THE CONTACT DISCOVERED A RECALL ON HIS VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM) WHICH HE LINKED TO HIS FAILURE. THE CONTACT HAD NOT SPOKEN TO A DEALER ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
WHILE DRIVING ON HIGHWAY THE VEHICLE LOSES POWER CAUSING IT TO LOCSE SPEED QUICKLY. THIS IS EXTREMELY DANGEROUS IF YOU ARE IN AN AREA WHERE IT IS HARD TO PULL OFF. IT WILL DRIVE 42MPH UNTIL THE BATTERY DIES. THIS IS MORE COMMON THAN MOST ISSUES WITH THIS MODEL. PLEASE MAKE TOYOTA REPLACE THE ENGINES IN THESE VEHICLES. "CHECK HYBRID SYSTEM"
WHILE IN MOTION DRIVING AT 50 MPH, WARNING BEEP SIGNALED AND CAR STARTED SLOWING DOWN. NOTIFICATION ON THE DASHBOARD READ "CHECK HYBRID SYSTEM". VEHICLE EVENTUALLY SLOWED TO A STOP AND PUT ITSELF IN NEUTRAL AUTOMATICALLY. TOOK IT TO A MECHANIC WHO SAID IT IS THE INVERTER/CONVERTER.
GOT CODE ABS PUMP C13591 FROM TOYOTA DEALER, THEY REFUSE TO FIX UNDER WARRANTY
BRAKES SYSTEM WARNING INDICATORS LIGHT UP. BRAKES FEEL WEAK, NEED TO STEP HARDER THAN NORMAL TO START SLOWING DOWN. I LOOKED THIS UP ON THE INTERNET AND THIS A KNOWN DEFECT THAT TOYOTA COVERS UNDER 'CUSTOMER SUPPORT PROGRAM ZJB' FOR A CERTAIN PERIOD ONLY. OF COURSE IT HAPPENS RIGHT AFTER THAT COVERAGE PERIOD. THIS SHOULD BE A RECALL AS IT AFFECTS A KNOWN SAFETY ISSUE.
THE BRAKES WENT COMPLETELY OUT ON THE VEHICLE WHILE DRIVING ON THE HIGHWAY. I HAD NO ABILITY AT ALL OTHER THAN THE EMERGENCY BRAKE. THE DEALER SAID THAT THE CAUSE WAS THE BRAKE BOOSTER AND MASTER BRAKE CYLINDER.
I WAS AT HIGHWAY SPEED WHEN FOUR ANNUNCIATOR LIGHTS ILLUMINATED ON THE DASH (MASTER WARNING, BRAKE SYSTEM WARNING LIGHT, ABS WARNING LIGHT, SLIP INDICATOR). I DECELERATED VEHICLE USING ENGINE POWER THEN APPLIED BRAKES. BRAKE PEDAL DEPRESSED APPROX. 3/4 TRAVEL (MUCH FURTHER THAN NORMAL) BEFORE BRAKING ACTION FELT. I STOPPED VEHICLE, RECYCLED POWER AND WARNING LIGHTS REMAINED ILLUMINATED AND BRAKE RESPONSIVENESS WAS UNCHANGED. UPON REACHING DESTINATION, I DOWNLOADED ERROR CODE (C1391) THEN CALLED LOCAL TOYOTA SERVICE CENTER. INFORMED THAT ENHANCED WARRANTY LETTER ZJB ADDRESSED THIS ISSUE, HOWEVER COVERAGE EXPIRED 6 WEEKS AGO. SERVICE CENTER DIRECTED ME TO TOYOTA CUSTOMER CARE. TOYOTA CUSTOMER CARE CONFIRMED THAT THE REPAIR COVERAGE HAD RECENTLY EXPIRED AND THEY WERE NOT ABLE TO OFFER ANY ASSISTANCE WHATSOEVER. DUE TO THE GLOBAL PANDEMIC, MY DRIVING HAD BEEN SEVERELY CURTAILED SINCE MARCH. NOW JULY, A REQUIRED WORK TRIP LED TO THIS MALFUNCTION. THIS ISSUE SHOULD BE CLASSIFIED AS A RECALL AND NOT A WARRANTY WITH AN EXPIRATION. A MAJOR, FLEE-WIDE BRAKING ISSUE SHOULD REQUIRE THE MANUFACTURER TO REPAIR.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Toyota Prius → · Every Prius year → · How the figures are calculated →