Page 41 of 57 · complaints 2,001–2,050 of 2,823

2010 Toyota Prius complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Service Brakes, Electric
Filed Feb 5, 201050 milesIL

BEFORE THE NEWS ABOUT THE 2010 PRIUS BRAKE PROBLEM BECAME NATIONAL, I HAD EXPERIENCED SEVERAL INSTANCES WITH MY 2010 PRIUS (PURCHASED NOV., 2009) DURING WHICH I WOULD BRAKE AT LOW SPEED OVER BUMPS OR ROUGH ROADS AND EXPERIENCE A SLIDING OR BRAKES-NOT-WORKING SENSATION. THIS CONTINUES TO HAPPEN WITH THIS CAR. I HAVE ONLY EXPERIENCED IT AT VERY LOW SPEEDS. *TR

Fuel System, Other
Filed Feb 5, 201010,000 milesTX

I OWN A 2010 PRIUS. AFTER PUTTING 10K MILES ON IT, I HAVE YET TO SEE THE 50+ MPG. I COULD HAVE EASILY BOUGHT A HONDA CIVIC, SAVED $15,000+ AND STILL GOTTEN 38MPG. I HAVE TAKEN THE CAR TO THE DEALERSHIP ON A FEW OCCASIONS AND THEY CANNOT TELL ME WHY I HAVE LOST ALMOST 20MPG. ALL THEY CAN TELL ME IS THAT IT IS PROBABLY THE GAS THAT I AM USING. I CAN SEE HOW THIS MIGHT MAKE A SLIGHT DIFFERENCE LIKE 3-4MPG, BUT NOT 20! I BELIEVE THE 50MPG BENCHMARK GIVEN BY TOYOTA IS BOGUS. I WANT MY MONEY BACK! *TR

Service Brakes, Hydraulic
Filed Feb 5, 2010500 milesCA

DURING MODERATE BRAKING WHEN THERE ARE UNEVEN OR POTHOLES IN ROAD THERE IS A HESITATION BETWEEN THE DYNAMIC BRAKING AND THE DISC BRAKES. THERE SEEMS TO BE A DELAY ENOUGH TO SCARE THE DRIVER ESPECIALLY IF IT WAS THE FIRST TIME. *TR

Service Brakes, Electric
Filed Feb 5, 2010CA

I HAVE A 2010 TOYOTA PRIUS, PURCHASED ON 7/24/09. ON SEVERAL OCCASIONS, THE FIRST BEING 12/05/09, THE PRIUS HAS REVERSED IN A "JERKY" FASHION. I KEEP MY FOOT ON THE BRAKE, EASE UP ON THE PEDAL WITH THE CAR IN REVERSE, AND THE CAR LURCHES BACKWARDS AT A SURPRISING SPEED, AND A SPEED WHICH IS UNWARRANTED BY THE AMOUNT OF PRESSURE ON THE BRAKE. THIS HAS HAPPENED 4-6 TIMES IN THE LAST TWO MONTHS. I HAVE NEVER HAD THIS EXPERIENCE WITH ANY OTHER CAR, AND MY FIANCE HAS EXPERIENCED THE PROBLEM WHEN HE DRIVES MY PRIUS. IT SEEMS TO OCCUR ON INCLINES AND UNEVEN SURFACES. IT HAS NOT YET CAUSED AN ACCIDENT OR INJURY, BUT I FIND THIS ISSUE CONCERNING. *TR

Service Brakes, Electric
Filed Feb 5, 20107,000 milesMA

MY 2010 TOYOTA PRIUS ACCELERATES SUDDENLY COMING TO A STOP AND GOING OVER A BUMP. IT HAS HAPPENED SEVERAL TIMES SINCE I BOUGHT THE CAR LAST JULY (TWICE TODAY). ALSO, IT HANDLES TERRIBLY IN THE SNOW, SKIDDING THROUGH TURNS AND WHEN BRAKING. I HAVE BEEN DRIVING IN THE SNOW FOR 30 YEARS AND HAVE NEVER HAD A CAR THAT HANDLES SO POORLY. *TR

Service Brakes, Electric
Filed Feb 5, 2010200 milesIN

I OWN A TOYOTA PRIUS 2010 AND I LIVE IN A SNOWY CITY. I HAVE EXPERIENCED "UNUSUAL" PROBLEMS WITH BRAKES THREE TIMES IN MONTH OF JANUARY. FIRST TIME I WAS TAKING MY TWO CHILDREN TO SCHOOL AND AS I WAS APPROACHING STOP SIGN, I SLOWED DOWN AS USUAL AND APPLIED BRAKE. WHEN I WAS ALMOST AT THE STOP SIGN, I REALIZED THAT CAR WASN'T STOPPING, SO I PANICKED AND PRESSED BRAKE PEDAL HARD AND THEN I NOTICED THE ABS STARTED TO WORK AND I PASSED THE STOP SIGN ABOUT THREE METERS, ROAD WAS COVERED WITH SNOW. SECOND TIME I WAS GOING TO WORK ON A WET ROAD AND NOT ICY. I WAS APPROACHING A TRAFFIC LIGHT AND AS I SLOWED DOWN I ALSO CHANGED LANE AND APPLIED BRAKE. BEFORE THE TRAFFIC LIGHT I NOTICED THAT AS IF I WAS NOT BRAKING, SO I PRESSED HARD ON THE BRAKES AND IT STOPPED. THIRD TIME I DROPPED MY CHILDREN TO SCHOOL AND STARTED TO GO TO WORK AND I EXPERIENCED SIMILAR PROBLEM WITH BRAKES, WET ROAD AND NOT ICY, BUT THIS TIME I PANICKED BECAUSE OF SOME CARS ON THE ROAD, I PRESSED HARD ON THE BRAKE AND IT STOPPED IN FRONT OF THE STOP SIGN AND I HAD TO BACK UP. SO I CALLED MY HUSBAND AT HIS WORK AS I WAS VERY NERVOUS ABOUT THIS SITUATION. HE SAID IT IS PROBABLY BECAUSE OF THE WEATHER AND MAY BE BECAUSE I AM VERY CAREFUL ABOUT THE NEW CAR. SO HE SAID THAT HE WOULD TEST DRIVE THE CAR TO SEE IF THERE IS ANY PROBLEM. HE DROVE THE CAR TO WORK FOR TWO WEEKS, 700 MILES, AND HE TOLD ME THAT HE HAD ONLY ONCE "UNUSUAL" PROBLEM WITH BRAKES SIMILAR TO WHAT I HAD. TWO DAYS AGO I HEARD ABOUT PRIUS BRAKE PROBLEMS A

Service Brakes, Electric
Filed Feb 5, 20102,000 milesCA

JUST REINFORCING WHAT HAS ALREADY BEEN REPORTED ABOUT THE 2010 MODEL PRIUS. I HAVE A 2010 PRIUS THAT WAS PURCHASED IN NOVEMBER 2009, AND I HAVE ON NUMEROUS OCCASIONS HAD ISSUES WHEN BRAKING AT SLOWER SPEEDS AND DRIVING OVER POTHOLES OR DIPS. THE BRAKES SEEM TO GIVE OUT FOR A MOMENT AND THE CAR ACCELERATES, RESULTING IN THE NEED TO SLAM DOWN THE BRAKE HARDER IMMEDIATELY. THE INCIDENT USUALLY ONLY LASTS FOR A SECOND OR TWO, AND I AM TRYING TO DRIVE EXTRA CAREFULLY TO COMPENSATE. BUT THE DELAY IN BRAKING COULD ABSOLUTELY RESULT IN A TRAFFIC ACCIDENT DUE TO THE INCREASED TIME TO DECELERATE. *TR

Service Brakes, Hydraulic
Filed Feb 5, 20107,700 milesIL

I WAS DRIVING MY 2010 PRIUS EAST ON OHIO STREET (NEAR STATE STREET) IN CHICAGO. THE STREET HERE HAS SOME POTHOLES AND MANHOLE COVERS. WHEN I APPLIED THE BRAKES, THE CAR DID NOT BRAKE; INSTEAD, IT SEEMED TO SURGE AHEAD. I WAS ABLE TO STOP THE CAR BEFORE HITTING A PEDESTRIAN. THIS WAS THE MOST RECENT EPISODE OF THIS PROBLEM. I DID NOT NOTE THE DATES OF THE THREE PRIOR EPISODES THAT HAVE OCCURRED SINCE I PURCHASED THE CAR APPROXIMATELY SEVEN MONTHS AGO. *TR

Service Brakes, Hydraulic
Filed Feb 5, 20103,500 milesUT

I OWN A 2010 CLASS III TOYOTA PRIUS. ON SEVERAL OCCASIONS, I HAVE APPLIED THE BRAKES AND THE BRAKES SEEMED TO RELEASE, CAUSING THE CAR TO SURGE FORWARD, BEFORE THE BRAKES RE-ENGAGED. ONCE THIS OCCURRED WHEN I HIT A MANHOLE COVER AND ONCE ON A SLIPPERY ROAD BUT IT HAS ALSO OCCURRED ON DRY ROADS WITH NO APPARENT REASON FOR THE FAILURE. I TOOK THE CARE TO THE DEALER ON 30 JANUARY 2010 WHO ADVISED ME THAT THERE WAS NOTHING WRONG WITH MY BRAKES. *TR

Vehicle Speed Control
Filed Feb 5, 20101,000 milesCO

WHILE DRIVING MY WIFE'S 2010 TOYOTA PRIUS FROM COLORADO SPRINGS TO ALAMOSA WE EXPERIENCED THE FOLLOWING ANOMALY. WE WERE ON THE FREEWAY (I-25) DRIVING SOUTH ON LEVEL TERRAIN WITH THE CRUISE CONTROL SET AT ~70MPH. I NOTICED A SIGNIFICANT INCREASE IN THE ENGINE RPM AND COULD SEE THE ENGINE DISPLAY FOR THE ENGINE IN THE PWR MODE. I DISENGAGED THE CRUISE CONTROL AND WAITED A SHORT PERIOD OF TIME AND REENGAGED THE CRUISE CONTROL. A SHORT TIME LATER (~15 MINUTES) THE RPM INCREASE OCCURRED AGAIN AND I ONCE AGAIN DISENGAGED THE CRUISE CONTROL. I DID NOT USE THE CRUISE CONTROL AGAIN ON THE TRIP. MY WIFE HAS USED THE CRUISE CONTROL RARELY SINCE HER USE DOES NOT INCLUDE FREEWAY DRIVING. *TR

Service Brakes, Hydraulic
Filed Feb 5, 20101,310 milesCA

DRIVING MY 2010 PRIUS TODAY, I EXPERIENCED A BRAKE FAILURE SUCH AS THE ONE I'VE BEEN HEARING ABOUT ON THE NEWS. HERE'S WHAT HAPPENED: I WAS BRAKING, SLOWING TO A STOP APPROACHING A STOPLIGHT (GOING NO FASTER THAN 10 MPH AT THE TIME), MY CAR ROLLED OVER A MANHOLE COVER THAT WAS SLIGHTLY LOWER THAN THE SURFACE OF THE ROAD (NO MORE THAN ONE INCH DEEP) AND SUDDENLY IT FELT LIKE MY CAR WAS GLIDING ON ICE WITH NO ABILITY TO STOP, THE BRAKES HAD COMPLETELY FAILED; ADDITIONALLY, I HEARD A SLIGHT GRINDING SOUND COME FROM THE FRONT RIGHT WHEEL WELL. I TOOK MY FOOT OFF THE BRAKE, RE-DEPRESSED THE PEDAL, AND EVERYTHING WAS INSTANTLY BACK TO NORMAL. THE DURATION OF THE INCIDENT WAS NO MORE THAN A SECOND, BUT IT WAS TERRIBLY ALARMING JUST THE SAME. FOLLOWING THIS INCIDENT, I HAVE CONTACTED TWO DIFFERENT TOYOTA DEALERSHIPS' SERVICE DEPARTMENTS WHO STATED THAT THEY DID NOT CURRENTLY HAVE ANY REPAIR PLANS FOR THIS PROBLEM, APOLOGIZED FOR THE "INCONVENIENCE," AND ONE OF THE DEALERSHIPS (TOYOTA OF HOLLYWOOD (CA)) TOOK MY PHONE NUMBER WHILE THE OTHER DEALERSHIP TOLD ME TO WAIT FOR A LETTER FROM TOYOTA. I INQUIRED OF TOYOTA OF GLENDALE (CA) IF I SHOULD GET A RENTAL CAR FOR THE TIME BEING (HOPING TO BE OFFERED A LOANER) AND THEY TOLD ME NOT TO, AND TO 'DRIVE SAFE.' I'M TOTALLY LIVID, THIS IS A VERY SCARY PROBLEM TO EXPERIENCE. *TR

Service Brakes, Hydraulic
Filed Feb 5, 2010IL

WHEN USING THE BRAKES, ON SEVERAL OCCASIONS, MY VEHICLE BRIEFLY LURCHED FORWARD. MOST OF THE TIME IT HAPPENS WHEN THE PAVEMENT IS WET. IT HAS HAPPENED ABOUT 15 TIMES OVER THE PAST 4 MONTHS. *TR

Service Brakes, Electric
Filed Feb 5, 20107,000 milesCA

TOYOTA PRIUS 2010 BRAKING PROBLEM TURNING LEFT IN TO PARKING STRUCTURE OR ON TO HIGHWAY RAMP. SUDDEN SURGE AND LOSS OF BRAKING FOR A FEW MOMENTS. ALWAYS ABLE TO CONTROL CAR. *TR

Service Brakes, Hydraulic
Filed Feb 5, 201015 milesNJ

TOYOTA PRIUS 2010- WHEN WE GO INTO A POTHOLE AND APPLY THE BRAKE, THE BRAKE DOESN'T WORK. INSTEAD, IT ACCELERATES. ONCE, IT HIT A CURB AND DAMAGED THE BUMPER. *TR

Service Brakes, Hydraulic
Filed Feb 5, 2010200 milesWA

2010 TOYOTA PRIUS. FROM THE FIRST WEEK I OWNED THE CAR HERE IS A DESCRIPTION OF THE PROBLEM. FREQUENTLY, WHEN FIRST STARTING THE CAR IN THE DRIVEWAY, I PUT THE CAR IN DRIVE, THEN AS IT BEGAN TO MOVE FORWARD - THE SLIGHTEST TOUCH ON THE BRAKE CAUSED THE WHEELS TO LOCK-UP, BADLY LURCHING MYSELF AND THE PASSENGER. AFTER DRIVING FOR A SHORT WHILE THE PROBLEM GOES AWAY. I TOOK THE CAR IN FOR ITS 5,000 MILE OIL CHANGE - TOLD THE TOYOTA DEALERSHIP (RODLAND TOYOTA EVERETT WA) ABOUT THE PROBLEM AND I WAS TOLD IT WAS CHECKED OUT AND THERE WAS NO PROBLEM. THERE IS A PROBLEM. *TR

Service Brakes, Hydraulic
Filed Feb 5, 20103,650 milesPA

I WAS DRIVING MY 2010 TOYOTA PRIUS OVER A ROUGH SPOT IN THE ROAD. WHEN I TRIED TO SLOW THE CAR BY APPLYING MY BRAKES, THEY DID NOT RESPOND. IN FACT, INSTEAD OF SLOWING DOWN, MY CAR ACCELERATED ABRUPTLY, SHOOTING AHEAD SEVERAL FEET BEFORE I WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THIS EPISODE LASTED ONLY A FEW SECONDS, AND THEN THE BREAKING FUNCTION RETURNED. SINCE I WAS TRAVELING AROUND TWENTY MILES PER HOUR AT THE TIME AND NO ONE WAS DIRECTLY IN FRONT OF ME, THE EPISODE DID NOT RESULT IN ANY ACCIDENT OR INJURY. WHILE I HAVE HAD ONLY ONE OCCURRENCE OF THIS BRAKE FAILURE/ACCELERATION SINCE OWNING MY CAR, PURCHASED AT THE END OF SEPTEMBER, 2009, THE FACT THAT THIS CAR HAS A HISTORY OF PERFORMING IN THIS UNCONTROLLED WAY HAS ME DEEPLY CONCERNED ABOUT DRIVING IT. *TR

Service Brakes, Hydraulic
Filed Feb 5, 20108,000 milesMA

DRIVING IN SLIPPERY CONDITIONS AND WE ATTEMPTED TO STOP ON A MANHOLE COVER AND THE BRAKES DID NOT CATCH. WE ALMOST HAD A CRASH, BUT MANAGED TO STOP JUST IN TIME. THIS WAS NOT THE FIRST TIME THAT THIS HAD OCCURRED. WE HAD A SIMILAR INCIDENT WHEN WE HIT A LARGE POTHOLE. *TR

Service Brakes, Hydraulic
Filed Feb 5, 201012,000 milesTX

I OWN A 2010 TOYOTA PRIUS AND NOTICED PROBLEMS WITH BRAKING WHILE CROSSING THE TRAIN TRACKS AND HITTING POTHOLES. IT SEEMED THAT THE BRAKES DOES NOT WORK BECAUSE THE VEHICLE ACCELERATES. YOU HAVE THIS FEELING OF PANIC THAT THE VEHICLE WON'T STOP AND YOU WILL HIT THE BUMPER OF THE VEHICLE IN FRONT OF YOU. *TR

Service Brakes, Hydraulic
Filed Feb 5, 2010300 milesRI

I PURCHASED A 2010 PRIUS IV AT BOCH TOYOTA IN ATTLEBORO MASS ON JAN 9TH . ON JAN 20TH (ODOMETER ABOUT 300 MILES), ABOUT 5:20 PM I WAS TRAVELING SOUTH IN STOP & GO TRAFFIC ON ALLENS AVE NEAR RIHOSPITAL (PROVIDENCE, RI) AT ABOUT 10 MPH OVER A ROUGH SURFACE (INCLUDING RAILROAD TRACKS THAT CROSSED NEARLY PERPENDICULAR TO THE ROAD). WHEN I APPLIED THE BRAKES, THE VEHICLE FAILED TO STOP PROPERLY, UNTIL AFTER A FEW ANXIOUS SECONDS, THE BRAKES FINALLY GRABBED AND STOPPED THE VEHICLE LESS THAN 1 INCH FROM THE TRUCK IN FRONT OF ME. NO SUBSEQUENT OCCURRENCE HAS BEEN NOTED IN THE NEXT 300 OR SO MILES. IN LIGHT OF THE RECENT REPORTS OF FAULTY SOFTWARE CAUSING JUST SUCH MALFUNCTIONS OF THE BRAKING SYSTEM, I AM REPORTING THIS TO THE NATIONAL HIGHWAY TRAFFIC SAFETY DIVISION. *TR

Service Brakes, Hydraulic
Filed Feb 5, 2010ME

FRIDAY; 02/05/2010 I OWN A 2010 TOYOTA PRIUS I HAVE BEEN EXPERIENCING WHEN I APPLY MY BRAKES FOR MONTHS WHEN DRIVING OVER A UNEVEN SURFACE OR A LARGE HOLES. MY VEHICLE DOES NOT RESPOND WHEN I TRY TO SLOW DOWN OR APPLY BRAKES. ITS LIKE I LOST CONTROL. I TRIED TO EXPLAIN THIS CONDITION TO THE SELLING DEALER BUT HE DID NOT HAVE A ANSWER UP TO NOW. MY 2010 TOYOTA WAS PURCHASED 09/22/2009. *TR

Service Brakes, Hydraulic
Filed Feb 5, 2010CA

I HAVE EXPERIENCED VERY STRONG GRABBING SENSATIONS FROM THE BRAKES A FEW TIMES WHEN BACKING UP. THE CAR REACTS AS THOUGH YOU ARE SLAMMING THE BRAKES EVEN THOUGH ONLY SLIGHT PRESSURE IS APPLIED. *TR

Traction Control System
Filed Feb 5, 20101,000 milesOH

BOUGHT A 2010 PRIUS IN OCTOBER 2009. IT CURRENTLY HAS 3500 MILES ON IT. AT LEAST THREE TIMES THE CAR FELT AS IF IT SLIPPED ON ICE WHEN APPLYING THE BRAKES (WEATHER CONDITIONS WERE PERFECT - NO ICE, SNOW OR RAIN). THEIR IS DIFFICULTY IN CLEARING FOG FROM THE WINDOWS AND ONE TIME I HAD TROUBLE SETTING THE CRUISE CONTROL. *TR

Service Brakes, Hydraulic
Filed Feb 5, 20105,000 milesMD

I HAVE NOTICED ON A FEW OCCASIONS THAT MY 2010 PRIUS LURCHES FORWARD FOR A BRIEF SECOND IN THE MIDDLE OF BRAKING AT A STOP SIGN. I HAVE NOTICED THIS HAPPEN OCCASIONALLY, BUT WAS MORE FREQUENT IN THE LAST MONTH, ABOUT 3 TIMES. I MADE A WRITTEN COMPLAINT TO TOYOTA SERVICE A WEEK AGO, BUT WAS TOLD IT WAS NOT UNUSUAL. HOWEVER, I JUST READ IN THE NEWS ABOUT THE ISSUE WITH BRAKING IN THIS MODEL CAR AND AM ALARMED AND THOUGHT I SHOULD MAKE A NOTE OF MY OBSERVATION TO NHTSA. I WILL CALL TOYOTA SERVICE AGAIN TO HAVE THEM TAKE A SECOND LOOK AT MY CAR. THANKS *TR

Service Brakes, Electric
Filed Feb 5, 20102,065 milesNY

BRAKE ON PRIUS 2010 WOULD NOT BE CLEAN AND CONSISTENT WHILE GOING AT A VERY SLOW SPEED.... *TR

Service Brakes, Hydraulic
Filed Feb 4, 20103,514 milesIN

THE BRAKES ON MY PRIUS HAVE FAILED THREE TIMES IN THREE WEEKS IN BOTH CITY AND RURAL DRIVING CONDITIONS--TWO TIMES I WAS BRAKING WHILE DRIVING DOWN A HILL (BOTH UNDER 30 MPH) AND ONCE WHILE DRIVING ON A SECONDARY BLACKTOP ROAD (35 MPH). *TR WHEN BRAKE FAILURE OCCURS, THE PRIUS BRAKES NOT ONLY DISENGAGE (FAIL) BUT THE CAR SEEMS TO LUNGE FORWARD. IT'S AS IF I AM BRAKING WITH MY FOOT ON THE GAS PEDAL AND THEN LET UP ON THE BRAKE WHILE THE GAS PEDAL IS STILL DEPRESSED. IT'S A NAUSEATING FEELING WHEN THIS HAPPENS. I WAS PLANNING ON TAKING THE PRIUS ON A CROSS-COUNTRY TRIP IN THE SPRING BUT WILL NOT NOW BECAUSE OF THIS BRAKING ISSUE. IT IS NOT A SAFE VEHICLE. I HAVE GREAT CONCERN FOR MY SAFETY AND THE SAFETY OF OTHERS, PARTICULARLY PEDESTRIAN SAFETY AT INTERSECTIONS. I AM ALSO GOING TO POST MY COMPLAINT ON PRIUSCHAT.COM (ONLINE PRIUSPHILE COMMUNITY OF WHICH I AM A MEMBER) IN HOPES THAT OTHERS WILL COME FORWARD WITH THEIR BRAKING PROBLEMS TO NHTSA, FORCING TOYOTA TO FIX THIS PROBLEM. I COMPLETED A COMPLAINT FORM FOR LAST WEEK ON YOUR SITE (DIDN'T REQUIRE VIN NUMBER) BUT SINCE BRAKE FAILURE OCCURRED AGAIN TODAY, I REALIZE THAT THIS IS NOT AN ISOLATED INCIDENT. THEREFORE, I AM FILING THIS FORMAL NHTSA COMPLAINT. *TR

Service Brakes, Electric
Filed Feb 4, 2010210 milesCA

CAR LOSES BRAKING DURING TIGHT CORNERING OR WHEN DRIVING OVER MINOR IMPERFECTIONS IN ROAD SURFACE. *TR

Service Brakes, Electric
Filed Feb 4, 2010130 milesCA

I WOULD LIKE TO ADD MY REPORT TO YOUR OTHER COMPLAINTS ABOUT 2010 TOYOTA PRIUS BRAKES. I PURCHASED MINE IN JULY AND SINCE THEN HAVE EXPERIENCED 4 (FOUR) INSTANCES OF THIS PROBLEM. IN EACH CASE, I WAS DECELERATING WITH THE BRAKES STEADILY APPLIED, AND ROLLED OVER A BUMP OR POTHOLE IN THE ROAD. AT THAT MOMENT, THE BRAKES STOPPED WORKING, OR THE BRAKING POWER WAS SEVERELY REDUCED, AND THE CAR FELT AS IF IT LURCHED FORWARD. APPLYING MORE PRESSURE ON THE BRAKES WHEN THIS OCCURS DOES CAUSE THE BRAKING TO RESUME, BUT THERE IS A DELAY OF PERHAPS 1/2 SECOND. I HAVE NOT HAD AN ACCIDENT SO FAR, BUT IF I WERE BEHIND ANOTHER CAR WHICH WAS ALSO BRAKING WHEN THIS HAPPENED, THERE IS A HIGH LIKELIHOOD THAT MY CAR WOULD SMASH INTO THE OTHER CAR'S REAR. *TR

Unknown or Other
Filed Feb 4, 20109,800 milesCA

SINCE I BOUGHT MY 2010 PRIUS I'VE EXPERIENCED PROBLEMS WITH THE BRAKES. THE CAR EXPERIENCES A SUDDEN SURGE OF POWER WHEN GOING OVER BUMPS OR HITTING POTHOLES IF THE BRAKES ARE BEING APPLIED AT THE TIME. THIS HAPPENS AT ANY SPEED AT ANY TIME OF DAY, ONLY WHEN THE BRAKES ARE BEING APPLIED LIGHTLY. THIS PROBLEM OCCURS SEVERAL TIMES A WEEK, ALWAYS WHEN HITTING BUMPS, POTHOLES OR UNEVEN PAVEMENT. IT ALWAYS IS A SUDDEN, VERY BRIEF SURGE OF POWER, SOMETIMES ENOUGH TO PUSH ME BACK INTO THE SEAT. SO FAR THERE HAVE BEEN NO CONSEQUENCES OTHER THAN VERY FRAYED NERVES. I'VE REPORTED THIS TO MY DEALER WHO RESPONDED THAT THE CAR WAS A NEW TECHNOLOGY AND I SIMPLY DIDN'T KNOW HOW TO DRIVE IT PROPERLY. I LEARNED IN SUBSEQUENT CONVERSATIONS DIRECTLY WITH THE MECHANIC THAT OTHERS HAD COMPLAINED ABOUT THIS PROBLEM BUT THEY HAD NO IDEA WHAT WAS CAUSING IT. TO DATE, THE DEALER HAS DONE NOTHING ABOUT IT. THE ONLY THING THAT FIXES THE PROBLEM IS TO BRAKE FURTHER FROM A STOP OR TO ROLL OVER BUMPS BEFORE BRAKING. I'M VERY CONCERNED ABOUT A SITUATION WHERE I NEED TO BRAKE SUDDENLY BUT THE CAR SURGES, POSSIBLY CAUSING A CRASH. *TR

Service Brakes, Electric
Filed Feb 4, 20103,100 milesCA

I HAVE A 2010 TOYOTA PRIUS, AND I AM SHOCKED THAT THIS CAR WAS NOT INCLUDED IN THE GIGANTIC TOYOTA RECALL. WHY? BECAUSE THE 2010 TOYOTA PRIUS EXHIBITS BRAKE FAILURE AND SUDDEN ACCELERATION WHILE SLOWING DOWN ON BUMPY ROADS. FOR EXAMPLE, IF YOU'RE SLOWING DOWN TOWARDS A RED LIGHT, AND THEN ALL OF A SUDDEN YOU HIT A POTHOLE, THE CAR WILL SUDDENLY ACCELERATE AND MAY CAUSE A CRASH WITH THE PERSON AHEAD OF YOU! THIS HAPPENS ALL THE TIME AND IS EXTREMELY DANGEROUS. THOUSANDS OF 2010 PRIUS DRIVERS WORLDWIDE ARE ALSO HAVING THIS BRAKE FAILURE/SUDDEN ACCELERATION ISSUE WITH THEIR 2010 PRIUS AS WELL! TAKE A LOOK AT JUST A FEW OF THESE DISCUSSIONS WHICH ARE TAKING PLACE, WHERE PEOPLE ARE HAVING UNCONTROLLABLE SUDDEN ACCELERATION WITH THEIR 2010 PRIUS: HTTP://TINYURL.COM/YJ359RH WILL NHTSA PLEASE DO SOMETHING ABOUT THIS? *TR

Service Brakes, Hydraulic
Filed Feb 4, 2010IL

I OWN A 2010 PRIUS AND TOOK THE CAR INTO THE LOCAL TOYOTA DEALER 2 DAYS AGO FOR THE INITIAL 5,000 MILE CHECK UP TO DISCUSS A COUPLE ISSUES I HAVE FOUND WITH THE CAR. I HAVE EXPERIENCED ON 3 OCCASIONS A FEELING OF BRAKE FAILURE. THIS HAS OCCURRED WHEN I AM DRIVING OVER ROUGH ROAD. WHILE THE BRAKE IS BEING APPLIED IF I HIT BUMPS, THE BRAKE PEDAL DROPS AND I LOSE THE BRAKES. I HAVE IMMEDIATELY LET UP ON THE BRAKE AND THEN REAPPLIED PRESSURE TO THE BRAKE PEDAL TO GET BRAKING BACK. THE DEALER TRIED TO ACHIEVE THE SAME PROBLEM BUT WAS UNABLE TO REPLICATE IT. HE SAID IT WAS JUST THE WAY THE PEDAL MUST FEEL TO ME. OUR DAUGHTERS BOTH HAVE 2006 PRIUS' WHICH I HAVE DRIVEN AND NEVER EXPERIENCED THIS PROBLEM WITH THEIR CAR BRAKES. THE SECOND PROBLEM IS WITH CRUISE CONTROL. AGAIN, I HAVE DRIVEN A 2006 PRIUS AND USED CRUISE CONTROL AND NOT EXPERIENCED THE FOLLOWING IN THE 06 MODEL THAT OCCURS IN OUR 2010 MODEL. THE CAR STARTED TO ACCELERATE IN CRUISE MODE. WE HAVE ALSO FOUND IT TAKES A LOT OF PRESSURE ON THE BRAKE PEDAL TO TAKE IT OUT OF CRUISE CONTROL. THE CAR JERKS WHEN TAPPING THE BRAKE PEDAL LIGHTLY TO TAKE OFF CRUISE CONTROL. THE DEALER AGAIN TOOK IT OUT FOR A TEST DRIVE AND SAID THIS IS THE WAY THE PRIUS FEELS. I KNOW DRIVING THE 2006 MODEL IT WAS NOT THE WAY THE PRIUS FEELS WHEN YOU TAKE IT OUT OF CRUISE CONTROL. *TR

Service Brakes, Hydraulic
Filed Feb 4, 2010CA

OUR 2010 PRIUS SUDDENLY ACCELERATES WHEN WE PRESS THE BRAKES AND HIT A HUMP ON THE ROAD. THIS IS AN ONGOING PROBLEM. *TR

Service Brakes, Electric
Filed Feb 4, 20103,500 milesIL

I HAVE A 2010 PRIUS. WHEN I HIT A POTHOLE WHILE STEPPING ON THE BRAKE, THE BRAKES LET GO. I HAVE TO REBRAKE. THE CAR ACTUALLY SEEMS TO SPEED UP. IT IS VERY FRIGHTENING. I HAVE TAKEN IT INTO THE DEALER. THEY SAY IT IS THE ANTI-LOCK BRAKES. I HAVE HAD ANTI-LOCK BRAKES BEFORE AND NEVER HAVE HAD THAT KIND OF PROBLEM. *TR

Service Brakes, Hydraulic
Filed Feb 4, 2010400 milesCA

MY PRIUS IS HAVING BRAKE ISSUES. WHEN I TOOK IT BACK TO THE DEALER THE SERVICE REP RODE IN THE CAR WITH ME AND SINCE IT DIDN'T SLIP DURING OUR 2 BLOCK DRIVE HE SAID HE CAN'T AUTHORIZE A REPAIR SINCE ITS NOT PART OF THE RECALL. I WANT TO JUST RETURN THIS THING BEFORE I GET IN AN ACCIDENT BUT THEY TOLD ME I WILL LOSE 100 POINTS ON MY CREDIT SCORE. WHAT CAN I DO?! *TR

Vehicle Speed Control
Filed Feb 4, 201090 milesNY

WHEN SLOWING DOWN OVER BUMPY SURFACES, THE CAR TEMPORARILY LOSES BRAKING CONTROL (FOR A SECOND OR SO). IT IS TERRIFYING AND NEEDS TO BE LOOKED INTO. THERE ARE HUNDREDS OF PEOPLE ONLINE WHO HAVE REPORTED THIS EXACT SAME PROBLEM. *TR

Service Brakes, Hydraulic
Filed Feb 4, 2010WA

HIS HAPPENS ABOUT ONCE EVERY TWO WEEKS WITH OUR NEW 2010 PRIUS. WHEN WE PRESS THE BRAKE THE CAR ACCELERATES FOR A SECOND. IT SEEMS VERY DANGEROUS. WHEN I CALL MY DEALERSHIP THEY HAVE BEEN DISMISSIVE AND SAID IT WAS A PROBLEM WITH THE MATS, WE TRIED DIFFERENT MATS AND EVEN TOOK THEM OUT AND THE PROBLEM STILL PERSISTS. I HAVEN'T CALLED THE DEALERSHIP I N A WHILE BUT LAST TIME THEY STILL SAID IT WAS A FLOOR MAT PROBLEM. *TR

Service Brakes, Hydraulic
Filed Feb 4, 20101,000 milesNJ

I HAVE THE 2010 PRIUS BRAKING PROBLEM DESCRIBED IN THE NEWS RECENTLY. THE BRAKES SEEM TO FAIL BRIEFLY WHEN I'M STOPPING. IT SEEMS TO HAVE OCCURRED WHEN SLOWING ON TURNS WITH AN UNEVEN ROADWAY OR AN ICY SURFACE. AT FIRST I THOUGHT THAT I HAD HIT AN ICY SPOT AND THE CAR SLID A BIT, BUT AFTER ABOUT THE 4TH OR 5TH TIME I REALIZED THAT WAS NOT ALWAYS THE CASE. IT'S QUITE SCARY WHEN IT HAPPENS, ESPECIALLY SINCE I AM IN A TURN AT THE TIME. IT MAY OF HAPPENED ON STRAIGHT ROADWAY ALSO. I CAN'T REMEMBER FOR SURE. *TR

Service Brakes, Electric
Filed Feb 4, 201011,000 milesNJ

BRAKES MOMENTARILY DISENGAGED ON 2 OCCASIONS WHILE I WAS TRAVELING AT A LOW SPEED ON A SLIPPERY SURFACE. *TR

Service Brakes, Electric
Filed Feb 4, 2010CA

I PURCHASED 2010 PRIUS 3RD GENERATION LAST AUGUST AND MY WIFE AND ME EXPERIENCED BRAKE PROBLEM SEVERAL TIMES. WHEN I PASSED BUMPY ROAD AT LOW SPEED I FELT LOST BRAKING (SURGED FORWARD) FOR A SECOND. MY WIFE ALSO EXPERIENCED THE SAME PROBLEM TWO WEEKS AGO WHEN IT RAINED IN LOS ANGELES. I REPORTED IT TO THE DEALER LAST OCTOBER BUT THEY SAID THERE IS NO PROBLEM IN MY CAR. SO I INSISTED THE INSPECTION SO THE DEALER ARRANGED TO SHOW MY PRIUS TO THE EXPERT FROM TOYOTA CENTER AND I HAD TO WAIT IT 2 MONTHS. LAST MONTH (EARLY JANUARY) IT WAS INSPECTED BY THE EXPERT FROM TOYOTA CENTER AT THE DEALERSHIP BUT I HEARD THE SIMPLE ANSWER FROM THE DEALER THAT THE TECHNICIAN FOUND NO PROBLEM. SINCE THE INSPECTION MY WIFE EXPERIENCED THE SAME PROBLEM AGAIN. WHEN SHE WAS DRIVING WITH OUR 1 YEAR OLD BABY PASSING ON THE POTHOLE IN THE NEIGHBORHOOD. *TR

Service Brakes, Hydraulic
Filed Feb 4, 20108,000 milesMA

2010 PRIUS. WHEN BRAKES ARE DEPRESSED, AND VEHICLE IS SLOWING NORMALLY, IF THE VEHICLE ENCOUNTERS A POTHOLE OR OTHER VERY ROUGH ROAD SURFACE, THE BRAKE WILL SOMETIMES DISENGAGE BRIEFLY, BUT ABRUPTLY. THE CAR SEEMS TO SURGE FORWARD. IN THE THREE TIMES I'VE EXPERIENCED THIS, THE BRAKES 'CATCH' AGAIN VERY SHORTLY AFTER THE POTHOLE -- LESS THAN A SECOND. *TR

Service Brakes, Electric
Filed Feb 4, 2010NY

I HAVE HAD REPEATED OCCURRENCES OF THE 2010 TOYOTA PRIUS BRAKING SYSTEM ABNORMALITY RECENTLY REPORTED IN THE NEWS, SINCE PURCHASING THE VEHICLE IN JULY 2009. I REPORTED THIS AT MY FIRST OIL CHANGE TO THE DEALERS SERVICE CENTER, BUT THEY DID NOT INVESTIGATE THE MATTER. *TR

Service Brakes, Hydraulic
Filed Feb 4, 20102,000 milesVA

1. WHILE APPLYING THE BRAKES AT LOW SPEED WHILE RIDING OVER UNEVEN OR DIFFERENT ROAD SURFACES (SUCH AS POT HOLE OR BRIDGE). 2. THE BRAKES SEEM TO GRIP, THEN RELEASE, THEN GRIP AGAIN CAUSING A MISCALCULATION OF BRAKING DISTANCE REQUIRED TO SAFELY STOP THE VEHICLE. IT HAPPENS EVERY TIME DURING THE CIRCUMSTANCES DESCRIBED IN ITEM 1 ABOVE. 3. NOTHING HAS BEEN DONE TO RESOLVE THE ISSUE, ALTHOUGH I UNDERSTAND THAT PRIUS MODELS SOLD AFTER JANUARY 2010 HAVE HAD THIS PROBLEM FIXED. *TR

Service Brakes, Electric
Filed Feb 4, 20108,754 milesIL

IN CITY DRIVING CONDITIONS, THE BRAKE PEDAL OF MY 2010 TOYOTA PRIUS FAILS TO RESPOND WHEN IT IS DEPRESSED AND THE CAR HITS A BUMP. THE VEHICLE FEELS AS IF IT MOMENTARILY LURCHES FORWARD BEFORE IT BEGINS TO SLOW. THIS IS AN INTERMITTENT PROBLEM THAT OCCURS WHEN THE VEHICLE HITS AN OBSTRUCTION, SUCH AS A POT HOLE, WHILE THE BRAKE PEDAL IS BEING PRESSED. THE MOST RECENT OCCURRENCE IS DETAILED BELOW. *TR

Service Brakes, Hydraulic
Filed Feb 4, 2010PA

I HAVE A 2010 TOYOTA PRIUS AND HAVE EXPERIENCED THE SAME ISSUE RECENTLY BEING REPORTED. WHILE BRAKING, WHEN GOING OVER A POTHOLE, BUMP OR WET SURFACE, THE CAR APPEARS TO LUNGE FORWARD FOR A SECOND. THIS HAS RECURRED AT LEAST 10 TIMES SINCE I PURCHASED THE CAR IN AUGUST, 2009. *TR

Vehicle Speed Control
Filed Feb 4, 201015,000 milesNJ

I OWN A 2010 TOYOTA PRIUS..PURCHASED IN AUGUST 2009...CURRENTLY GOING FOR 15K MILES ON THE ODOMETER. I WANT TO REPORT ISSUES WITH SUDDEN ACCELERATION EVEN WHEN I AM STEPPING ON THE BRAKE. I NOTICED EVERY TIME I PASS THRU UNEVEN ROAD, FOR EXAMPLE POTHOLES, ICY ROADS, SNOW. THE MOST COMMON ISSUE I HAVE IS AS I AM GOING DOWN THE ROAD AND CAR HITS A POTHOLE OR MANHOLE (THOSE WITH METAL COVERS) THE CAR WILL SUDDENLY ACCELERATE, ALTHOUGH I AM STEPPING ON THE BRAKE. SOMETIMES I AM AFRAID I WILL HIT THE CAR IN FRONT OF ME, ESPECIALLY WHEN IM IN TRAFFIC. EVEN GOING AT 5-15 MPH, THE CAR WILL ACCELERATE WHEN IT HITS UNEVEN ROAD LIKE POT HOLES OR ICY ROADS. THIS HAS HAPPEN QUITE A FEW TIMES SINCE I PURCHASED THE VEHICLE. JUST YESTERDAY, WE HAD ABOUT 1-2 INCHES OF SNOW. I WAS DRIVING SLOW AND WHEN MAKING A LEFT TURN, THE CAR HIT SOME UNEVEN ROAD AND SNOW AND ACCELERATED WHEN I WAS STEPPING ON THE BRAKE TO MAKE THE TURN. THE CAR WENT UP THE SIDEWALK AND THE BUMPER CRACKED AS IT HIT THE CONCRETE EDGE THAT SEPARATES THE ROAD AND THE SIDEWALK. NO ONE WAS HURT AND NO PROPERTY DAMAGE WAS DONE. THE CAR IS WORKING FINE, BUT THIS SUDDEN ACCELERATION ISSUE IS A MAJOR CONCERN, ESPECIALLY NOW THAT I READ AND HEAR IN THE NEWS THAT 2010 TOYOTA PRIUS ARE BEING REPORTED WITH COMPLAINTS OF SUDDEN ACCELERATION. I THOUGHT MY ISSUE WAS AN ISOLATED CASE. PLEASE TAKE THIS COMPLAINT INTO ACCOUNT. I WILL BE GOING TO THE DEALERSHIP THIS WEEKEND FOR THE 15K SCHEDULED MAINTENANCE AND WILL REPORT THE ISSUE TO THEM.

Service Brakes, Hydraulic
Filed Feb 4, 20102,000 milesNY

I PURCHASED MY 2010 PRIUS IN NOV 2009. AS ADMITTED BY TOYOTA THIS FEB 4, 2010, WHILE BRAKING, I HAVE MOMENTARILY LOST BRAKING AND THE PRIUS LURCHED FORWARD. *TR

Service Brakes, Hydraulic
Filed Feb 4, 20105,500 milesMA

MY TOYOTA 2010 PRIUS (PURCHASED IN MASSACHUSETTS IN AUGUST, 2009), HAS ISSUES WITH THE BRAKES. GOING OVER BUMPY OR SNOWY/ICY ROADS, THE BRAKES WHEN APPLIED DON'T SEEM TO GRAB PROPERLY - THEY ARE SLOW AND UNEVEN IN RESPONSE TO BRAKE PEDAL PRESSURE . . . I NOTIFIED MY DEALER AND WAS TOLD THERE WAS NOTHING WRONG. NOW I AM HEARING ABOUT DESIGN FLAWS WITH BRAKES IN THIS MODEL, AND I AM CONCERNED. WHAT DO I DO? *TR

Service Brakes, Hydraulic
Filed Feb 4, 20102,230 milesVA

SUDDEN BRAKE LOSS. WHEN BRAKING AND WHEN THE CAR IS AT LOW SPEED, IF THE CAR HITS A BUMP OR MANHOLE COVER OR SNOW, SUDDENLY THE BRAKES NO LONGER WORK. *TR THIS HAPPENS ONCE A WEEK. I HAVE EXPERIENCED IT 10 TIMES IN TWO MONTHS.

Service Brakes, Hydraulic
Filed Feb 4, 201020 milesMA

I PURCHASED A 2010 PRIUS IN SEPTEMBER 2009. WITHIN THE FIRST FEW DAYS OF DRIVING I EXPERIENCED A DISCONNECT WHEN I WOULD HIT THE BRAKE WHEN GOING OVER A BUMP. THIS HAS HAPPENED AT LEAST 20 TIMES SINCE. I AM CONTACTING THE DEALER BUT I HAVE NOT DRIVEN THE CAR VERY MUCH BECAUSE I AM UPSET ABOUT MY SAFETY AS WELL AS OTHERS ON THE ROAD. *TR

Service Brakes, HydraulicCrash
Filed Feb 4, 20105,000 milesNJ

I HAVE A 2010 PRIUS, 3D GEN, BASIC PKG. FIVE DAYS AGO, I REAR-ENDED A CAR STOPPED ON AN ENTRANCE RAMP TO RT. 15 IN NJ. I HIT THE BRAKES -- AND THE CAR SHUDDERED FORWARD AS IF ITS WHEELS HAD SEIZED UP. THIS PRIUS HAS HAD INTERMITTENT BRAKING PROBS SINCE I BOUGHT IT LAST AUGUST. USUALLY, THIS HAPPENS ON A ROUGH ROAD OR DURING A SUDDEN DECELERATION. THE BRAKES FEEL AS THO THEY'VE LOCKED, AND THE CAR ALMOST BOUNCES TO A STOP, RATHER THAN BRAKING QUICKLY AND SMOOTHLY. I TOLD THE DEALER -- AND THEY TOLD ME NOTHING WAS WRONG (INFERRING IT WAS MY PROBLEM -- THAT I'M A LOUSY DRIVER.) I REPORTED THE BRAKE PROBLEM AGAIN AFTER THIS ACCIDENT, AND WAS TOLD AGAIN THERE WAS NO PROBLEM. NEWS REPORTS NOW SUGGEST - THERE IS A PROBLEM. (BTW - MY CAR HAS ALSO DONE SOME BRIEF SPURTS OF ACCELERATION, WHICH IS ODD IN ANY HYBRID. THEY USUALLY HAVE NO REAL PICK-UP.) I HAD NEVER BEFORE DRIVEN A PRIUS, SO I FIGURED THAT WAS HOW THE CAR RAN. PLEASE LET ME KNOW HOW TO DEAL WITH THIS? THE DEALER SAYS THEY'LL CHECK THE BRAKES - BUT THEY DON'T KNOW WHAT THEY'RE LOOKING FOR. ALSO - MY CAR INSURANCE RATES WILL GO UP BECAUSE OF THIS ACCIDENT, AND IT COST ME THE $500 DEDUCTIBLE. I'M DISGUSTED, TO SAY THE LEAST. I THOUGHT I'D BOUGHT THE HOLY GRAIL OF DESIGN EXCELLENCE & FUEL ECONOMY -- NEW AND IMPROVED 3D-GENERATION. I BOUGHT AN EXPENSIVE HEADACHE. *TR

Service Brakes, Electric
Filed Feb 4, 20101,200 milesNY

I HAVE BEEN EXPERIENCING A FAILURE OF THE BRAKES ON UNEVEN PAVEMENT OR WHEN GOING OVER MAN HOLE COVERS. THIS HAS HAPPENED TO ME THREE TIMES IN THE FIRST MONTH OF OWNERSHIP OF MY 2010 TOYOTA PRIUS. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Toyota Prius → · Every Prius year → · How the figures are calculated →