CAR FAILS TO STOP ON BUMPY SURFACES. STREET UNDER CONSTRUCTION WAS COVERED WITH METAL PLATES WITH BUMPY SURFACE (THE RIDGES ARE ARRANGED IN SQUARES AND I THINK ARE LESS THAN AN INCH HIGH; THEY ARE NOT THE PLATES WITH A SMOOTH SURFACE). AS THE CAR WENT OVER THE PLATES, BRAKING FAILED. THE PLATES ENDED A SHORT DISTANCE BEFORE THE TRAFFIC SIGNAL AND REGULAR PAVEMENT RESUMED. I WAS BARELY ABLE TO STOP IN TIME. I CHECKED ONLINE AND I SEE THAT OTHER PEOPLE HAVE THE SAME PROBLEM. SOMEONE SUGGESTED THE ANTI-LOCK BRAKING SYSTEM. THIS HAPPENED ON S. LEIMERT BLVD. APPROACHING VERNON, BUT THESE PLATES ARE ALL OVER THIS PART OF LOS ANGELES. *TR
2010 Toyota Prius complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
DRIVING 45 MPH DOWN BUSY 4 LANE STREET WHEN CAR JUST WENT OUT OF GEAR FROM DRIVE TO NEUTRAL AND WOULDN'T GO INTO GEAR. CAR CAME TO A STOP IN HEAVY TRAFFIC AND I WAS ALMOST HIT BY SEVERAL VEHICLES. HAD TO PUSH TO SIDE OF ROAD. CALLED DEALERSHIP AND THEY SENT A TOW TRUCK. THEY SAID THEY HAD NEVER HEARD OF THIS HAPPENING BEFORE BUT WHILE I WAS SITTING THERE WAITING FOR A RIDE I WENT ONLINE AND SAW THAT THIS HAS HAPPENED TO HUNDREDS OF PEOPLE. THE OTHERS AFFECTED BY THIS DEFECT SAID THAT HEAT CAUSES A MAGNET TO DETACH TAKING THE CAR FROM DRIVE TO NEUTRAL. I AM VERY THANKFUL THAT THIS DID NOT HAPPEN ON THE FREEWAY OR COULD HAVE CAUSED FATALITIES. TOYOTA HAS NOT RECALLED ANY VEHICLES OR MADE NOTIFICATION TO OWNERS. THIS IS DANGEROUS AND I'M ONLY PUTTING COMPLAINT IN NOW SINCE I DIDN'T KNOW HOW TO PREVIOUSLY. FOUND OUT 2 DAYS AFTER INCIDENT THAT THE DEALERSHIP HAS HAD THIS ISSUE WITH MORE THAN 100 VEHICLES AND THAT THEY WERE NOT BEING HONEST WHEN THEY SAID THEY NEVER SAW THIS BEFORE. TOYOTA NEEDS TO GET THE WORD OUT BEFORE SOMEONE IS KILLED. *TR
BOUGHT THIS CAR CERTIFIED USED FROM TOYOTA DEALER IN MID-MAY 2013. FIRST PRIUS I'VE OWNED, AND NOT USED TO DRIVING IT, SO THE FIRST COUPLE TIMES IT 'LURCHED FORWARD' WITH THE BRAKES ON, I WAS SURPRISED, BUT FIGURED IT WAS JUST RELATED TO THE 'HYBRID'. IT HAPPENED AGAIN LAST WEEK AT A STOP SIGN WITH ROUGH ROAD - BRAKING, HIT BUMPS, AND BRAKES DISAPPEAR! TOOK IT INTO DEALER THIS MORNING, AND THEY'RE SAYING IT'S 'NORMAL'. THEN I START RESEARCHING AND WHILE CAR IS NOT INCLUDED IN ANY RECALLS, IT'S THE SAME PROBLEM INVESTIGATED IN NTSB 10V039000. EXACTLY! CAR IS STILL AT DEALER, AS I HAVE ASKED TO SPEAK TO SERVICE MGR. AND JUST IN NEWS TODAY, SUPREME COURT IS ALLOWING CALIF 2010 PRIUS OWNERS TO SUE TOYOTA OVER A BOGUS FIX FOR THIS PROBLEM. NOT SURE WHAT TO DO, BUT NOT GOING TO LET UP ON THIS. HALF DOZEN TIMES IN 4 MONTHS THIS HAS HAPPENED, AND I LIKE THE FEELING LESS EVERY TIME. ANYTHING I CAN DO? (WHEN YOU ALL GET BACK TO WORK). *TR
RECEIVED SAFETY RECALL NOTICE FROM TOYOTA MOTOR SALES USA. MADE APPOINTMENT WITH LIBERTYVILLE TOYOTA (AUTONATION TOYOTA LIBERTYVILLE IN LIBERTYVILLE, ILLINOIS), THE DEALER FROM WHOM I BOUGHT THE CAR. ON 9/13/13 LIBERTYVILLE TOYOTA INSPECTED MY VEHICLE AND ADVISED ME THAT THE SERIAL NUMBER ON THE BRAKE BOOSTER PUMP ASSEMBLY WAS ON THE RECALL LIST THAT REQUIRED REPLACEMENT. I WAS TOLD NONE WERE IN STOCK BUT IT SHOULD TAKE 2 OR 3 DAYS FOR THE ORDER TO COME AND THAT I WOULD BE PHONED "AROUND THE MIDDLE OF NEXT WEEK." NO CALL CAME SO I PHONED LIBERTYVILLE TOYOTA ON 9/24/13. THE RECEPTIONIST DIRECTED MY CALL TO THE PARTS DEPARTMENT. THE PARTS PERSON WHO TOOK MY CALL TOLD ME THAT THE PART WAS NOT IN THEIR STOCK AND THAT THERE WAS NO ESTIMATED TIME OF ARRIVAL (ETA) FOR THE PART. HE SAID HE HAD NO IDEA WHETHER OR WHEN THE PART WOULD BE AVAILABLE. I ASKED TO SPEAK TO THE MANAGER SO HE TRANSFERRED ME TO THE SERVICE MANAGER ([XXX]). [XXX] DIDN'T PICK UP SO I LEFT A FAIRLY DETAILED MESSAGE AND ASKED HIM TO CALL ME BACK. IT'S NOW 9/30/13 AND I HAVE NOT BEEN CALLED BY [XXX] OR ANYONE AT LIBERTYVILLE TOYOTA. IN THE MEANTIME I'M DRIVING A VEHICLE THAT IS SUBJECT TO A SAFETY RECALL, THE SEVERITY OF WHICH I HAVE NO IDEA, AND I'M PLANNING A TRIP WITH THE VEHICLE THAT WILL ENTAIL APPROXIMATELY 3,000 MILES OF DRIVING. WHAT AM I TO DO? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I WAS DRIVING 15 MPH AND ALL OF A SUDDEN THE CAR STALLED AND STATED, "CHECK HYBRID SYSTEM". STOPPED THE CARE RIGHT AWAY CALLED AAA AND TOOK IT TO A TOYOTA FACILITY WHERE THEY DIAGNOSED THE PROBLEM AS A FAILED INVERTER, WHICH IS PART OF THE HYBRID SYSTEM. THIS IS A SAFETY ISSUE AND MUST BE ADDRESSED. *TR
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS HYBRID. THE CONTACT STATED THAT THE HATCH/TRUNK DOOR WOULD FALL UNEXPECTEDLY AND WITHOUT ANY WARNING. THE CONTACT MENTIONED THAT THE DOOR HAD FALLEN ON HER AT LEAST THREE TIMES. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MECHANIC STATED THAT IT WAS NORMAL FOR THE HATCH/TRUCK DOOR TO FALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE CURRENT MILEAGE WAS 78,496.
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS.THE CONTACT STATED THAT WHILE DRIVING 25 MPH OVER A ROAD BUMP AND THE VEHICLE LUNGED FORWARD ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
THIS INCIDENT HAS OCCURRED NUMEROUS TIMES SINCE PURCHASING THE CAR, BUT IT WASN'T UNTIL LAST WEEK (9/6/2013) THAT I BECAME TERRIFIED AS I ALMOST HIT ANOTHER VEHICLE IN FRONT OF ME. WHENEVER MY PRIUS RUNS OVER A POTHOLE, BUMP, UNEVEN SURFACE, OR DEEP MANHOLE COVER AS I AM BRAKING TOWARDS AN INTERSECTION TO COME TO A STOP (FOR ME, ALL THESE INCIDENTS OCCURRED WHEN I APPROACHED AN INTERSECTION) THE BRAKES STOP WORKING FOR A BRIEF MOMENT AND SUDDENLY MY CAR JERKS FORWARD, LURCHES FORWARD, OR ACCELERATES. I HAVE TO PRESS DOWN MY BRAKES REALLY HARD TO THE FLOOR TO STOP THE VEHICLE WHEN THIS HAPPENS. WHEN THIS FAILS, I IMMEDIATELY RELEASE THE BRAKE AND RE-APPLY VERY HARD TO THE FLOOR TO STOP THE CAR. IN THESE MOMENTS IT BECOMES SCARY AS I AM NEVER SURE IF THE CAR WILL COME TO A STOP BEFORE THE INTERSECTION. LAST WEEK, I WAS APPROACHING A BUSY INTERSECTION WHILE BRAKING AND I RAN OVER A UNEVEN POTHOLE COVER/FILLER AT ABOUT 5 TO 15 MPH WHICH CAUSED MY CAR TO ACCELERATE TO LIKE 20 OR 25 MPH! I HAD TO BRAKE VERY HARD IN ORDER TO STOP MY CAR AND SWERVE TO THE RIGHT TO AVOID HITTING THE CAR IN FRONT OF ME. THIS PROBLEM ONLY OCCURS WHEN MY RIGHT SIDE TIRES HIT THE UNEVEN SURFACE, MANHOLE COVER, POTHOLES, BUMPS, ETC. I HAVE NOT HAD AN INCIDENT WHERE IT HAPPENED WITH THE LEFT TIRES. TOYOTA SERVICE HAS SAID THERE IS NO PROBLEM WITH MY CAR'S BRAKES AND THEREFORE SAID THEY CAN'T FIX ANYTHING. THERE IS A PROBLEM WITH TOYOTA'S PRIUS BRAKING SYSTEM. *TR
THIS VEHICLE SHOULD BE PART OF THE LARGER TOYOTA RECALL ON BRAKES THAT WAS ANNOUNCED EARLIER THIS YEAR. AFTER A FEW THOUSAND MILES, I NOTICED THAT THE BRAKES GAVE WAY IF THE PRIUS HITS A BUMP OR POTHOLE. TOYOTA'S STATEMENT THAT "CUSTOMERS ARE PERCEIVING INCONSISTENT BRAKE FEEL DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES" IS AN UNDERSTATEMENT. THE BRAKES DON'T ACTUALLY WORK WHEN YOU ARE DECELERATING AND HIT A BUMP, WHICH IS PROBLEMATIC WHEN YOU LIVE IN A CITY NOTORIOUS FOR POTHOLES. I REPORTED THIS ISSUE EARLY ON TO MY DEALER, AND HAVE SINCE FOLLOWED UP, EACH TIME BEING MET WITH THE SAME RESPONSE: THERE ARE NO REPORTS ON THIS ISSUE. FOR WHATEVER REASON, TOYOTA FEELS THAT ONLY CERTAIN VIN LOT NUMBERS MERIT THE RECALL, BUT I CAN ASSURE THEM THE PROBLEM IS MORE WIDESPREAD. MOST OWNERS I'VE TALKED TO HAVE TRIED TO ACCOMMODATE THE PROBLEM BY BEING AWARE OF BUMPS WHEN COMING TO A STOP, BUT AT SOME POINT SOMEONE WILL INJURE OR KILL SOMEONE ELSE AS A RESULT OF THIS BRAKING ISSUE. *TR
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE LOW BEAM HEAD LIGHTS FAILED AND COULD NOT BE RE-ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE LIGHT BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED FIVE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 10/29/13*CN THE CONSUMER STATED BOTH OF THE LOW BEAMS WENT OUT SIMULTANEOUSLY. ALSO, WHEN THE WIRES WERE WIGGLED THE LIGHTS WOULD COME ON. THE DEALER SUGGESTED TO TURN TO THE VEHICLE OFF, AND THEN TURN IT BACK IT ON. THE CONSUMER BELIEVED THERE WAS AN ELECTRICAL OR COMPUTER PROBLEM.
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STALLED WITHOUT WARNING. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY BUT THE FAILURE LATER RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE VOLT BATTERY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 49,312. ..UPDATED 10/30/13 *BF UPDATED 10/31/13*LJ THE CONSUMER STATED THE DEALERSHIP DID NOT PUT THE ENGINE GUARD ON THE VEHICLE PROPERLY, THE ENGINE COVER DETACHED, THE TIRES WENT FLAT FREQUENTLY, LIGHTS NEEDED TO BE REPLACED, AND THE BATTERY COMPLETELY POWERED OFF. A SEPARATE DEALERSHIP INFORMED THE CONSUMER THAT THE VEHICLE WAS DEFECTIVE. THE CONSUMER STATED THAT THE SECOND TIME THE VEHICLE SHUT DOWN WAS AT 60 MPH THE VEHICLE POWERED OFF 10 WITHIN 10 MINUTES ON THE SAME DAY DURING RUSH HOUR. UPDATED 11/4/2013 *JS THE CONSUMER STATED THE VEHICLE POWERED OFF TWICE WHILE DRIVING ON THE HIGHWAY. THE FIRST TIME IT HAPPENED, SHE WAS DRIVING 15 MPH AND THE SECOND TIME IT HAPPENED SHE WAS DRIVING 60 MPH AND SHE LOST POWER ALL TOGETHER.
I RECEIVED AN URGENT SAFETY RECALL NOTICE FROM TOYOTA RE: MY 2010 TOYOTA PRIUS BRAKE BOOSTER PUMP ASSEMBLY (ACCUMULATOR). AT THE BOTTOM OF THE NOTICE THERE IS THIS INFORMATION: "IF YOU BELIEVE THAT THE DEALER OR TOYOTA HAS FAILED OR IS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME, YOU MAY SUBMIT A COMPLAINT TO...(LISTS SEVERAL OPTIONS, INCLUDING WWW.SAFERCAR.GOV)." MY CORVALLIS, OREGON DEALER NOTIFIED ME THAT I AM ON A WAITING LIST OF APPROXIMATELY 15 VEHICLE OWNERS WAITING FOR THIS REPAIR. I WAS TOLD THAT TOYOTA IS ONLY PROVIDING MATERIALS TO THIS DEALER TO MAKE TWO REPAIRS A WEEK. WAITING POTENTIALLY TWO MONTHS FOR REPAIR OF A PROBLEM THAT "COULD AFFECT STOPPING DISTANCE AND INCREASE THE RISK OF A CRASH" IS DISCONCERTING. *TR
WHILE TRAVELING ON AN EXPRESSWAY, DURING RUSH HOUR TRAFFIC,EVERY LIGHT ON THE DASH BOARD LIT UP THEN THE CAR COMPLETELY DIED. A MESSAGE OF 'HYBRID SYSTEM FAILED' SHOWED BEFORE IT DIED. THERE WAS NO SLOW DOWN OR WARNING. THE CAR WAS TOWED TO THE DEALER AND THE INVERTER WAS REPLACED. *TR
MY CAR IS CONSTANTLY BLOWING LIGHT BULBS. IT STARTED AFTER ONLY ONE YEAR WITH HEADLIGHTS. BOTH TAG LIGHTS AND SEVERAL FRONT MARKER LIGHTS HAVE BLOWN. THERE HAS TO BE AN ELECTRONICS PROBLEM. *TR
THIS INCIDENT HAS OCCURRED TWICE UNDER IDENTICAL CONDITIONS, IN THE SAME LOCATION. THE CAR DID NOT ENGAGE THE BRAKES UNTIL APPROXIMATELY ONE SECOND AFTER I DEPRESSED THE PEDAL. MAYBE THE COMPUTER'S ELECTRONIC STABILITY CONTROL IS INVOLVED IN THE PROBLEM, EVEN THOUGH THE CAR DID NOT INDICATE THAT ELECTRONIC STABILITY CONTROL WAS ENGAGED. BOTH TIMES I WAS DRIVING ON A SLIGHT DOWNHILL AT ~20 MPH. IMMEDIATELY AFTER I PASSED OVER SOME BUMPS, I DEPRESSED THE BRAKES, AND THERE WAS A SIGNIFICANT DELAY IN THE BRAKES BEING ENGAGED (1S). I THINK THE BUMPS IN THE ROAD ARE INVOLVED IN THIS ISSUE. OF NOTE, THIS CAR UNDERWENT AN UPDATE TO ITS SOFTWARE PROGRAM FOLLOWING A RECALL INVOLVING BRAKING PROBLEMS, AND THESE INCIDENTS OCCURRED AFTER THE UPDATE. *JB
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKE DELAYED TO ENGAGE WHILE DECELERATING. THE CONTACT WAS ABLE TO STEER THE STEERING WHEEL AWAY AND AVOID CRASHING INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE AND A DIAGNOSTIC WAS PERFORMED, WHICH INDICATED THAT THE COMPUTER SYSTEM NEEDED TO BE RESET. THE COMPUTER SYSTEM WAS RESET BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS ALSO TEST DRIVEN, BUT THE FAILURE DID NOT DUPLICATE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 35,000.
WHEN BRAKING, SUCH AS WHEN APPROACHING A STOP SIGN OR STOP LIGHT, IN THE PRESENCE OF BUMPS, POTHOLES, OR ROUGH/UNEVEN ROAD SURFACES, THE CAR NOTICEABLY AND FORCEFULLY "LURCHES FORWARD", AND THERE IS MOMENTARY LOSS OF CONTROL OF THE VEHICLE'S STOPPING MECHANISM. *TR...UPDATED 02-03-15 *BF *TR
WHILE BRAKING OVER AN UNEVEN SURFACE COMING UP TO A STOP LIGHT, THE CAR LURCHED FORWARD, CAUSING IT TO SEEMINGLY ACCELERATE INTO THE CROSSWALK. I WAS COASTING UP TO THE STOPLIGHT AND APPLIED THE BRAKES CLOSER TO THE LIGHT, AS THE CAR WAS TRAVELING OVER THE UNEVEN SURFACE. THE UNEVEN SURFACE WAS CAUSED BY RAISED METAL PLATES COVERING ROAD CONSTRUCTION. THE VEHICLE WAS TRAVELING ABOUT 5-10 MPH AND DECELERATING AT THE TIME OF THE INCIDENT. THIS HAS HAPPENED WITH REGULAR CONSISTENCY EVEN THOUGH THE CAR GOT THE SOFTWARE FIX WITHIN A FEW MONTHS OF PURCHASE IN 2010. IT MOSTLY HAPPENS DECELERATING OVER POTHOLES IN THE ROAD, WHEN GOING FROM COASTING (REGENERATIVE BREAKING) TO APPLYING THE BRAKES BY FOOT. *TR
2010 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAG SWITCH. *SMD THE CONSUMER REQUESTED TO HAVE AN AIR BAG ON-OFF SWITCH INSTALLED IN HIS VEHICLE. THE CONSUMER WAS INVOLVED IN AN ACCIDENT, WITH HIS PREVIOUS VEHICLE AND IT WAS STRUCK ON THE LEFT SIDE JUST IN FRONT OF THE REAR WHEEL, DAMAGING THE BODY AND REAR DOOR, BUT NOT SERIOUSLY. IT WAS THE ONLY DAMAGE TO THE VEHICLE. HOWEVER, THE UPPER LEFT AIR BAG DEPLOYED STRIKING HIM ON THE SIDE OF THE HEAD AND BREAKING HIS NECK.
WHILE BRAKING AT LOW SPEEDS -- SUCH AS WHILE APPROACHING A TRAFFIC LIGHT OR AN INTERSECTION -- PASSING OVER A POTHOLE OR UNEVEN ROAD SURFACE OFTEN CAUSES THE BRAKES TO DISENGAGE. THE SENSATION IS ONE IN WHICH MY FOOT IS IN THE SAME PLACE AS IT WAS WHEN I BEGAN BRAKING, BUT SUDDENLY THERE IS NO GIVE TO THE PEDAL, THE BRAKING HAS STOPPED -- BRAKING DOES NOT RETURN UNTIL I PUSH FURTHER DOWN ON THE PEDAL. MY FOOT IS NOT DISLODGED BY THE BUMP, AND THE BRAKING MECHANISM WILL NOT RE-ENGAGE UNLESS I PUSH THE PEDAL TO A NEW, DEEPER LOCATION. IT IS OBVIOUSLY DISCONCERTING AT INTERSECTIONS, AND SINCE MOVING TO A NEW LOCATION AND HAVING TO RE-LEARN WHERE ON MY ROUTES THIS PROBLEM WILL OCCUR, I DECIDED IT WAS TIME TO FILE A COMPLAINT. THE FRUSTRATION IS THAT THIS ISSUE WAS SUPPOSEDLY SOLVED A COUPLE YEARS AGO WITH A SOFTWARE FIX FROM TOYOTA, BUT THAT FIX SEEMS TO NOT HAVE WORKED. I FILED A COMPLAINT ABOUT THE PRIUS PROBLEM WITH SOME AGENCY (POSSIBLY NHTSA OR FTC) A FEW YEARS AGO WHEN THE OTHER, MORE NOTABLE, BRAKE-STICKING PROBLEM IN OTHER TOYOTAS WAS IN THE NEWS. THIS PARTICULAR ISSUE IS QUITE DIFFERENT. NOTE: THE DATE OF FIRST INCIDENCE IS APPROXIMATE, BUT THE PROBLEM PERSISTS. *TR
I WAS DRIVING CAR ABOUT 25 MILES P H AND SANDALEE THE ABS LIGHTS CAME UP AND ITS WAS READY HARD TO STOP THE CAR SOMEHOW BREAK WASN'T WORKING PROPERLY. *TR
DRIVING ON THE HIGHWAY IN ALBANY, NY AREA, SLOWED DOWN TO GO THROUGH TOLLBOOTH AS I BEGAN TO ACCELERATE TO CONTINUE ON HIGHWAY, CHECK HYBRID LIGHT CAME ON AND ENGINE ABRUPTLY STOPPED. I WAS ABLE TO COAST THE CAR FROM LEFT LANE OVER TO THE BREAKDOWN LANE. TURNED OFF CAR AND WAS UNABLE TO RESTART. TOYOTA DEALERSHIP FOUND THAT THE POWER INVERTER HAD FAILED AND NEEDED TO BE REPLACED. ERROR CODES LISTED BY DEALER: P0A94 DC/DC CONVERTER PERFORMANCE. *TR
LAST NIGHT, AT 10 PM, ON GETTING BACK TO INTO MY CAR TO DRIVE TO MY HOUSE 7 MILES AWAY, BOTH THE HEADLIGHTS DID NOT WORK. THE HIGH BEAM LIGHTS WERE WORKING, BUT THE REGULAR HEADLIGHTS DID NOT. AS A RESULT, I WAS DRIVING IN DARK ON A SINGLE LANE HIGHWAY, AND IT WAS A VERY SCARY EXPERIENCE. *TR
WHEN I TRY TO BRAKE, OCCASIONALLY, THE CAR JUMPS FORWARD, INSTEAD OF STOPPING. IT MOVES LIKE 6 INCHES TO 12 INCHES. IT HAPPENS MORE OFTEN WHEN I TRY TO BRAKE AT A STOP SIGN, WHEN THE ROAD IS ROUGH, OR THERE IS A POTHOLE. IT GIVES A FEELING OF THAT CAR ACTUALLY ACCELERATED INSTEAD OF SLOWING, AND FEELS UNSAFE. *TR
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE FUEL SENSOR UNIT MALFUNCTIONED AND CAUSED THE VEHICLE TO STALL WHILE DRIVING 65 MPH. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THE VEHICLE HAS HAVING A FAULTY FUEL SENSOR GAUGE. THE DEALER REPLACED THE FUEL SENSOR GAUGE. THE FAILURE MILEAGE WAS 54,047.
WHILE ON VACATION ON AUG 3, 2013, WE WERE DRIVING IN THE SMOKY MOUNTAINS IN GATLINBURG, TN, VIA THE SCENIC LOOP DOWN FROM CADES COVE. I WAS DRIVING AND MY HUSBAND, OUR 13 YEAR OLD SON (ONLY CHILD) AND HIS 13 YR. OLD BUDDY (MY FRIEND'S ONLY CHILD) WERE THE PASSENGERS. THE ROUTE WAS A STEEP MOUNTAINSIDE WITH TYPICAL WINDING MOUNTAIN ROADS, PITCH DARK AT ~8:30 PM. SUDDENLY, BOTH HEADLIGHTS WENT OUT, TOGETHER, AT THE SAME TIME. THE DASHBOARD SHOWED THAT THE HEADLIGHTS WERE ON, NO WARNING SIGNS CAME ON. I HAD DRIVEN THROUGH A TUNNEL A BIT EARLIER AND THE HEADLIGHTS WERE BOTH WORKING. PANICKED, I PULLED OVER AT THE NEXT LOOKOUT LEDGE, TURNED THE CAR'S POWER OFF AND ON SEVERAL TIMES, TURNED THE LIGHTS OFF AND ON SEVERAL TIMES WHILE THE CAR WAS RUNNING - NOTHING. NO CELLPHONE SERVICE WAS AVAILABLE IN THE AREA. AS I WAS HYSTERICAL AND TERRIFIED BEYOND MY WITS, MY HUSBAND TOOK OVER DRIVING DUTY AND DROVE WITH THE EMERGENCY FLASHERS ON. AFTER A FEW MILES OF SHEER PANIC AND INCOHERENCE, IT OCCURRED TO US TO TRY THE HIGH BEAM, WHICH FORTUNATELY WORKED AND WE ARE ALIVE TO TELL THE STORY TODAY. AS SOON AS WE GOT CELLPHONE SIGNAL WE LEFT MESSAGES FOR OUR FRIENDS IN CASE WE DIED THEY WOULD KNOW WHY. GET A GRIP, TOYOTA! I LOVED MY PRIUS - THIS IS MY 2ND PRIUS, BUT I AM NOW PETRIFIED TO STEP IN THIS CAR AGAIN. I FOUND THOUSANDS OF SIMILAR COMPLAINTS ONLINE REGARDING BOTH THE PRIUS HEADLIGHTS FAILING AT ONCE, SO TOYOTA YOU KNOW I AM NOT AN ISOLATED CASE. HORRIBLE, DANGEROUS PROBLEM WITH THE 2010
AT ABOUT 125,000 MILES, THE ENGINE WARNED ME OF LOW OIL. IT WAS THE FIRST SUCH WARNING EVER WITH THIS VEHICLE. AT THAT TIME I COULD SECURE ONLY 2 QUARTS OF THE REQUIRED SYNTHETIC OIL AND IT WAS STILL OVER 1 QUART LOW. ABOUT 500 MILES LATER I TOOK THE VEHICLE TO TOYOTA CHULA VISTA AND EXPLAINED. THEY ADDED 3 MORE QUARTS OF OIL AND SUGGESTED A SERIES OF OIL CONSUMPTION TESTS. I CALLED TOYOTA MOTOR USA CONSUMER RELATIONS AND OPENED A CASE INDICATING THAT I WAS CONSUMING (BURNING NOT DRIPPING) 1 TO 2 QUARTS PER 1,000 MILES AND MY MPG HAD DECREASED FROM 46 AVG TO 35 AVG. THE OIL CONSUMPTION OVER THE NEXT 3 MONTHS AVERAGED 1 QT/600 MILES AND MY AVG MPG DETERIORATED FURTHER TO 29 MPG. IN JULY TOYOTA CHULA VISTA PERFORMED A TEARDOWN AND ENDED UP REPLACING THE LOWER ENGINE, CYLINDERS RINGS, AND VALVES. I WAS INFORMED THAT OTHER 2010 TOYOTA PRIUS ENGINES EXHIBITED FAILURE/WEAR OF THE CYLINDER WALLS AT ABOUT THE SAME MILEAGE. FIELD TECHS WERE CONTACTED AGAIN BY THE CHULA VISTA SERVICE MGR AND I CONTACTED TOYOTA NATIONAL SEEKING SOME ASSISTANCE IN THE $6,400 REPAIR BILL. BOTH LOCAL FIELD REP AND NATIONAL DECLINED THOSE REQUESTS. WHAT GOOD IS A 10 YEAR HYBRID BATTERY WITH A 3 YEAR ENGINE? *TR
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE ABS AND ANTI-SKID WARNING LAMPS ILLUMINATED WHILE THE CONTACT WAS DRIVING 40 MPH. THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE BRAKES FAILED. THE EMERGENCY BRAKE WAS USED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED AS BRAKE FAILURE. THE MASTER CYLINDER AND THE BRAKE BOOSTER ASSEMBLY WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 8/26/13 *CN THE CONSUMER STATED TOYOTA ADMITTED TO INSTALLING A FAULTY BRAKE PUMP. THE CONSUMER IS SEEKING REIMBURSEMENT. THE CONSUMER REFERENCED RECALL # 13V235000. UPDATED 09/10/13
THIS HAS HAPPENED ATLEAST 4 TIMES IN THE LAST YEAR, WHERE THE CAR HAS LOST COMPLETE BRAKING POWER AND AT THE TIME THIS HAPPENS, ALL THE LIGHTS ON THE DASHBOARD LIGHT UP FOR A FEW SECONDS AND ON SUBSEQUENT PUMPING OF THE BRAKE PEDAL, THE BRAKE POWER RETURNS TO NORMAL. ON ONE OCCASION I ALMOST ENDED UP IN THE MIDDLE OF AN INTERSECTION, THANKFULLY THERE WAS NO ONCOMING TRAFFIC AND WAS ABLE TO RECOVER WITHOUT GETTING CRASHED INTO. I SEE A LOT OF SIMILAR COMPLAINTS HERE AND ON TOYOTA'S OWN COMMUNITY PORTAL DESCRIBING THE EXACT SAME BEHAVIOR. IN ALL CASES, THE DEALERSHIP HAS ENDED UP REPLACING THE BRAKE BOOSTER ASSEMBLY. IN MY CASE THOUGH, THE DEALER CONFIRMED THAT MY CAR WAS ON THE RECALL LIST FOR THE BRAKE BOOSTER ASSEMBLY, BUT WHEN THEY RAN SOME DIAGNOSTICS TESTS ADVISED BY TOYOTA WHICH DID NOT REPORT ANY ISSUES AND THEREFORE REFUSED TO CHANGE THE BRAKE BOOSTER ASSEMBLY. I ALSO CONTACTED TOYOTA (CASE# [XXX]) ONLY TO BE TOLD A WISHY WASHY ANSWER. I WAS TOLD THAT TOYOTA CANNOT DO ANYTHING ABOUT IT SINCE IT HAS GIVEN GUIDELINES TO THE DEALERSHIP AND IF THE DEALERSHIP SAYS "NO" THEN SO DOES "TOYOTA". NOT TO MENTION HAVING SPENT HOURS ON THE PHONE WITH TOYOTA ONLY TO BE TOSSED SEVERAL TIMES BETWEEN DIFFERENT SUPPORTS REPS AND THE DEALERSHIP. ADDITIONALLY, I WAS TOLD BY THE DEALERSHIP TO KEEP DRIVING THE CAR AND SEE IF IT WAS TO HAPPEN MORE OFTEN. ONCE IT GETS TO A POINT WHERE I CAN FIND A PATTERN AND REPRODUCE THE ERROR WITH THE TOYOTA REP THAT'S THEN THEY WILL LOOK INTO THE ISSUE. F
OVERHEAD CONSOLE SUNGLASS HOLDER COVER WILL NOT CLOSE DUE TO LATCH STUCK INSIDE. ONLY REPEATED PRESSING OF BLACK SPRING BUTTON WILL RELEASE LATCH TO CATCH AND CLOSE COVER LIP. *TR
WHILE DRIVING AT CA. 20 MPH A SUDDEN JOLT AND CLUNK OCCURRED AND THE CAR WAS STALLED. VARIOUS DASHBOARD LIGHTS CAME ON, AND THE DASH DISPLAYED "CHECK HYBRID SYSTEM." TOWED TO A TOYOTA DEALER, THE PROBLEM WAS STATED TO BE A FAILED INVERTER-CONVERTER THAT NEEDED TO BE REPLACED. *TR
ON 6-18-13 AT 9:45 AM, AT NJ TURN-PIKE SOUTH , MILESTONE 108.3, NEWARK, NJ. I ,OWNER OF THE TOYOTA PRIUS 201, DRIVING AT 45 MPH PUSHED THE BRAKE PEDAL TO THE FLOOR TO STOP BUT COULD NOT . I HIT THE BACK OF THE VEHICLE FRONT OF ME SUDDENLY STOPPED. MY 2010 PRIUS WAS TOTAL LOST IN THIS ACCIDENT. ACCORDING TO THE TOYOTA 6-4-13 RECALL ANNOUNCEMENT, MY 2010 PRIUS IN THE RECALL LIST IS EQUIPPED WITH A BRAKE PRESSURE ACCUMULATOR THAT MAY DEVELOP A FATIGUE CRACK ON AN INTERNAL PART DUE TO VIBRATION THAT CAUSED MY FAILURE TO STOP COMPLETELY IN THIS CAR REAR-END COLLISION ACCIDENT ON 6-18-13. *TR
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES WOULD NOT RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT NITROGEN GAS WAS LEAKING INTO THE BRAKE FLUID. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. *TR
AS WE WERE DRIVING THE CAR DOWN A HILL WE BEGAN TO FEEL A JERKING IN THE BRAKES. AS WE DROVE ONTO THE RAMP TO THE HIGHWAY, WARNING LIGHTS AND A BUZZER WENT OFF AND THE BRAKES FAILED. EVERY 15-30 SECONDS MY HUSBAND, WHO WAS DRIVING MY CAR AT THE TIME, SAID HE HAD A LITTLE BIT OF BRAKING FOR A COUPLE SECONDS, AND THEN HE DIDN'T HAVE ANY BRAKES AGAIN. *TR
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS WITH YOKOHAMA AVID TIRES , LINE SIZE: 195/65/R15. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER AND PASSENGER SIRE TIRES WERE BALD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES WAS 14,500. THE VEHICLE FAILURE MILEAGE WAS 16,500. *TR
SINCE PURCHASE OF VEHICLE WHEN STOPPING VEHICLE, AS APPROACHING A STOP SIGN OR STOPPED TRAFFIC, IF I HIT A SMALL BUMP IN ROAD, THE CAR JUMPS FORWARD. I HAVE NOT HIT ANOTHER CAR YET BUT FEEL THIS JUMP WHEN STEPPING ON BRAKES WHETHER IN DRY OR WET WEATHER COULD ONE DAY HIT CAR IN FRONT OF ME. THIS IS INTERMITTANT. DID MENTION TO DEALER WHEN CAR WAS FOR IT'S TIMELY SERVICES. DEALER SAYS THERE IS NO RECALLS. *TR
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THE BRAKES FAILED TO ENGAGE WHILE DRIVING 55 MPH ON AN EXIT RAMP. THE VEHICLE EVENTUALLY STOPPED BY DEPRESSING THE BRAKE PEDAL WITH FORCE. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING WHICH CONFIRMED THAT THE BRAKE POWER BOOSTER PUMP WAS LEAKING INTERNALLY. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL CAMPAIGN NUMBER 13V235000 (SERVICE BRAKES). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 46,000.
SLOWLY PASSED OVER A SPEED BUMP, WHICH CAUSED A BRIEF SENSATION OF ACCELERATION (COMMON IN THIS PRIUS). THEN BRAKING WAS SIGNIFICANTLY AFFECTED, WITH BRAKE TRAVEL QUITE LONG AND STOPPING POWER DIMINISHED. ALL BRAKES WARNING LIGHTS CAME ON AND STAYED ON. PROBLEM CONTINUED UNTIL I STOPPED THE CAR AND TURNED IT OFF. WHEN CAR TURNED ON, WARNING LIGHTS REMAINED BUT WENT OUT AFTER DEPRESSING BRAKE. TOOK TO DEALERSHIP. TOLD THAT BRAKE BOOSTER PUMP NEEDS TO BE REPLACED. VIN IS OUTSIDE THE RANGE GIVEN BY TOYOTA FOR RECALL PUBLISHED ON 6/5/13. HOWEVER, SYMPTOMS ARE IDENTICAL FOR THIS VEHICLE. I'M CONCERNED THAT TOYOTA MAY NOT BE INCLUDING ALL VEHICLES THAT ARE AFFECTED BY THIS PROBLEM IN ITS RECALL PLANS. *TR
IN THE LAST YEAR OR SO, MOST NOTICEABLY RANGING 50K MILEAGE, I'VE STARTED FALLING ASLEEP AT THE WHEEL. I'VE NEVER FALLEN ASLEEP DRIVING NOR HAVE I FELT THIS WAY WHILE OPERATING ANY OF THE 4 VEHICLES I'VE OWNED. IT HAPPENS DURING MY COMMUTE TO/FRO WORK GENERALLY 40-70 MINUTES LONG, LONG AND SHORT DRIVES BUT MORE OFTEN ON COMMUTE AND 30 MIN OR LONGER TRIPS. ITS AT RANDOM AND I'VE ANALYZED ITS NOT THE BASIC AND OBVIOUS ISSUES CAUSING IT; LACK OF SLEEP, FOOD, ADEQUATE HYDRATION ETC. IT GOT SO BAD I COULD NOT DRIVE TO WORK IN THE MORNING OR EVENINGS WITHOUT PULLING OVER AND TAKING A 20 MINUTE NAP. SOMETIMES ITS WORSE THAN OTHER TIMES AND IT FEELS LIKE I'M PASSING OUT, NOT QUITE TIRED AND DROWSY, I AM ALL-OUT CAN'T KEEP MY EYES OPEN, ROLLING EYES, HEAD BOBBING. EVENTUALLY WHEN I MAKE IT HOME SAFE, THINKING I'LL GO TO BED RIGHT AWAY I AM ALERT AND ACTIVE ALL NIGHT - THIS IS THE BEHAVIOR OVER AND OVER. I'VE DISCUSSED WITH THE DOCTOR AS WELL AND I'VE BEEN GENERALLY FATIGUED FOR A FEW YEARS NOW, I'VE OWNED THE PRIUS SINCE 2011. SOMEONE SAID ONLINE IN A FORUM "ITS A COMMON OCCURRENCE OF PEOPLE WHEN THEY'RE EXPOSED TO HIGH LEVELS OF ELECTROMAGNETIC RADIATION TO FEEL EXTREMELY TIRED AND FATIGUED." BUT FOLKS SAY ITS NOT ENOUGH TO CAUSE THIS TYPE OF BEHAVIOR. ANOTHER USER ALSO MENTIONS FALLING ASLEEP IN THIS FORUM (JUNE 5TH 2013) AND THERE'S BEEN OTHER NOTATIONS ON THE INTERNET, FOR EXAMPLE HTTP://PRIUSCHAT.COM/THREADS/PRIUS-EMF-RADIATION-AND-TOYOTAS-BOLD-FACE.116044/PAGE-6#IXZZ2VYI4P2S7. *
WHEN HITTING LARGER SIZE POTHOLES OR BUMPS IN THE ROAD I LOSE CONTROL OF WHAT FEELS LIKE THE REAR END, ITS AS IF THE VEHICLE BRAKES GIVES WAY WHEN THE REAR TIRES HIT THE OBJECT, CAR SHIMMIES SLIGHTLY, THE BRAKES STOP WORKING FOR AT LEAST 3 SECONDS AS THE CAR LURCHES FORWARD. THE BRAKE ALSO DEPRESSES FURTHER TO THE FLOOR WHILE IT HAPPENS. THERE'S A PARTICULAR SPOT ON MY WAY TO WORK THAT CONTINUES TO CAUSE THE PROBLEM. ITS HEADING DOWN A SMALL DECLINING HILL BEFORE A TURN TO THE LEFT. IF I WERE TO TAILGATE SOMEONE AND HAVE THAT HAPPEN I WOULD SURELY HIT THEM BECAUSE THERE'S NO CONTROL OF THE VEHICLE FOR A FEW SECONDS AFTER HITTING THE OBJECT. THIS OBJECT GOES STRAIGHT ACROSS THE 2 LANES AS IF THE CONCRETE PAVING WAS POURED TOO HIGH IN A LONG HORIZONTAL LINE. I THINK IT HAS TO BE ABOVE A 4-5 INCHES OR SO BECAUSE I'LL HIT SMALLER ONES AND I'M FINE AND I'VE TESTED IT ON DIFFERENT OBJECTS, ITS HIGHER RAISED ITEMS CAUSING THE BEHAVIOR. IT HAPPENS WHEN ITS DRY, WET OR ICY OUT, BUT YOU HAVE TO BE APPLYING THE BRAKE TO REALLY FEEL IT AS FAR AS I CAN TELL. MY PASSENGER ALSO FELT THE LOSS IN CONTROL EACH TIME THIS HAS HAPPENED AND ITS BEEN NUMEROUS SINCE OWNING THE VEHICLE. *TR
FOR THE ENTIRE TIME THAT I'VE OWNED THE 2010 PRIUS, THE CAR LURCHES AHEAD VIRTUALLY EVERY TIME I RUN OVER A POTHOLE WITH THE BRAKES APPLIED (I.E., APPROACHING A STOP SIGN). WHEN I MENTIONED THIS AT ONE OF MY FIRST APPOINTMENTS, I WAS ASSURED THERE WAS NOTHING WRONG. NOW THE PROBLEM CONTINUES AND I'VE BEEN READING THAT MANY OTHER PEOPLE HAVE THE SAME ISSUE. *TR
I HAVE PREVIOUSLY (2010 OR 2011) FILED A DETAILED REPORT OF THE CONSISTENT ANOMALY THAT OCCURS WHILE BRAKING ON A ROUGH SURFACE OR UPON HITTING A POTHOLE, MANHOLE COVER, ETC. IN THIS SITUATION, THE FEEDBACK FROM THE VEHICLE SUGGESTS THAT THE BRAKES HAVE DISENGAGED. BASED UPON 2+ YEARS OF ADDITIONAL EXPERIENCE, I WOULD NOTE THAT: (1) THIS ANOMALY OCCURS CONSISTENTLY, AND IT HAS NOT DISAPPEARED OR ATTENUATED, (2) I BELIEVE THAT STOPPING DISTANCES ARE LONGER THAN WOULD BE EXPECTED WITHOUT THIS ANOMALY, (3) MY PRIUS WAS MANUFACTURED AFTER THE 2010 SOFTWARE FIX, AND (4) OTHER DRIVERS OF 2010 AND LATER PRIUS CARS HAVE REPORTED THE SAME PHENOMENON WHEN I ASKED ABOUT IT (SEE BELOW). MOST IMPORTANTLY, I WOULD NOTE THE FOLLOWING SOURCE OF EVIDENCE WHICH YOU MIGHT EASILY PURSUE FURTHER. I HAVE BEEN LIVING IN NEW YORK CITY (NYC) FOR MOST OF THE LAST TWO YEARS. THE NYC TAXI FLEET INCLUDES A SIZABLE NUMBER OF TOYOTA PRIUS CARS. EVERY TIME I TAKE A PRIUS TAXI, I ASK THE DRIVER IF HE HAS ENCOUNTERED A SIMILAR PROBLEM WHEN BRAKING ON ROUGH SURFACES. IN MORE THAN A DOZEN SUCH INSTANCES, DRIVERS HAVE CONSISTENTLY REPORTED THIS SAME PROBLEM. WHILE YOU MAY NOT WANT TO TRUST MY EVIDENCE ON THIS MATTER, IT WOULD BE VERY CHEAP FOR NHTSA TO SEND AN INVESTIGATOR TO SOME OF THE LARGE TAXI GARAGES IN NYC TO INTERVIEW DRIVERS WITH EXPERIENCE DRIVING PRIUS TAXI CABS. GIVEN THE LARGE NUMBER OF MILES LOGGED BY TAXI DRIVERS, THIS COULD BE AN IMPORTANT SOURCE OF INFORMATION FROM HIGHLY EXPERIENCED DRIVERS ---
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS, EQUIPPED WITH GOODYEAR ASSURANCE FUEL MAX TIRES, TIRE SIZE 215/45R/17. THE CONTACT STATED THAT THE FRONT PASSENGER AND REAR DRIVER SIDE TIRES DEFLATED. THE TIRES WHERE INSPECTED AND THE CONTACT LOCATED CRACKS IN THE INSIDE SIDEWALL OF ALL FOUR TIRES. THE TIRES WERE REPLACED. THE DOT NUMBER FOR THE TIRES WAS NOT AVAILABLE. THE FAILURE WAS REPORTED TO THE TIRE MANUFACTURER. THE TIRE FAILURE MILEAGE WAS 17,000. THE VEHICLE FAILURE MILEAGE WAS 58,000. ..UPDATED 07-17-13 *BF
I NEARLY HIT A PERSON WHILE BACKING OUT OF MY DRIVEWAY. THE PERSON WAS YELLING BUT I COULD NOT HEAR THEM. GOOD THING THEY MOVED QUICKLY. MY RADIO WAS OFF AND I WAS NOT USING A CELL PHONE. HOWEVER THE PRIUS BEEPS LOUDLY INSIDE THE CABIN WHILE IN REVERSE. IT IS LOUD, DISTRACTING AND FRANKLY ANNOYING. OUR TOYOTA HIGHLANDER DOES NOT BEEP WHILE IN REVERSE. NO OTHER CAR I EVER OWNED OR OPERATED BEEPED INSIDE WHILE IN REVERSE. SOME LARGER VEHICLES HAVE AN EXTERNAL BEEPER BUT NONE THAT I KNOW BEEP INSIDE. THE DEALER TOLD ME THE BEEPING WAS NECESSARY TO REMIND ME I WAS IN REVERSE. THE CAR IS PART ELECTRIC SO THEY SAY I NEED THE BEEPER TO KNOW I AM IN REVERSE. THAT ARGUMENT IS PLAIN STUPID FOR THE OBVIOUS REASONS. THE DEALER STATED THAT ELECTRIC HYBRIDS MUST HAVE AN INTERNAL REVERSE BEEPER BY LAW. I THINK BEEPER IS A HAZARD IE: I ALMOST RAN SOMEONE OVER. IS THE REVERSE BEEPER INDEED A LAW ? CAN I GET IT DISABLED ? *TR
I'M A OWNER OF A 2010 TOYOTA PRIUS. I ALMOST CRASH INTO ANOTHER CAR, DUE TO THE BRAKE SYSTEM OF THIS VEHICLE. I HAD TO DRIVE OFF THE ROAD PAVEMENT TO AVOID THE CAR ACCIDENT. I HAD MULTIPLE TIMES NEAR MISS CAR ACCIDENTS BEFORE REPORTING THIS ISSUE. DUE TO THE VERY POOR BRAKING SYSTEM ON THIS VEHICLE. THE BRAKE RESPONSE IS VERY POOR. IN A QUICK REACTION FOR BRAKING, THIS CAR'S BRAKES WILL NOT STOP IN TIME TO AVOID ACCIDENT. AFTER A RECENT CLOSE CAR ACCIDENT 6/3/2013, I HAVE TO GIVE A LOT OF DISTANCE BETWEEN MY CAR AND OTHER CARS FOR BRAKING IN TIME TO AVOID A CAR ACCIDENT. AS A BUYER PURCHASING A NEW CAR, THE BRAKING SYSTEM IS A NUMBER ONE PRIORITY FOR SAFETY FOR A FAMILY OWNED CAR. I PURCHASE THIS CAR FOR A FUEL GAS SAVING CAR, BUT IT'S SCARY DRIVING THIS VEHICLE. DUE TO VERY POOR BRAKE SYSTEM IN THIS 2010 TOYOTA PRIUS. TOYOTA COMPANY NEEDS TO RECALL THE BRAKING SYSTEMS FOR ALL 2010 TOYOTA PRIUS. IT'S NEEDS TO BE CHECKED AND FIX FOR BETTER BRAKING QUALITY. I WANT TO SELL MY 2010 TOYOTA PRIUS, DUE TO THIS ISSUE OF BRAKING, BUT I CAN'T SELL THIS CAR DUE TO I STILL HAVE TO PAY OFF MY AUTO LOAN. MY FAMILY FEARS FOR MY SAFETY AND OTHER TOYOTA PRIUS OWNERS OUT THERE. PLEASE SOMEONE LOOK INTO THIS MATTER. I FEAR FOR MY FAMILY'S SAFETY DUE TO THIS PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKE AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE BECAME DIFFICULT TO STOP WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER PUMP ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,001 AND THE CURRENT MILEAGE WAS UNKNOWN.
THERE IS A CHRONIC PROBLEM WITH THE HEADLIGHTS ON THIS CAR. THEY CONTINUALLY BURN OUT, OR, GO OUT AND THAN COME BACK ON WHEN HEADLIGHT IS 'TAPPED' LIGHTLY. DEALER AND INDEPENDENT REPAIR SHOP(S) HAVE REPLACED NUMEROUS TIMES AND PROBLEM RECURS. *TR
DRIVING AT APPROXIMATELY 30 MPH AND THE OIL CHANGE COVER FELL OFF THE VEHICLE. THE COVER IS BENEATH THE CAR'S ENGINE NEAREST THE PASSENGER-SIDE TIRE. THE PANEL HAD SHOWN WEAR AND IT LOOKED LIKE A PLASTIC FASTENER FAILED. THE PANEL WAS ABLE TO BE RECOVERED. *TR
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT APPLIED THE BRAKES THEN THE PEDAL WENT TO THE FLOOR AND THE VEHICLE FAILED TO STOP. THE CONTACT PUMPED THE PEDAL AND EVENTUALLY THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS INFORMED THAT THE BRAKES NEEDED TO BE REPLACED. SEVERAL DAYS LATER THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE MASTER CYLINDER AND THE BRAKE BOOSTER WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 144,000.
THE VEHICLE HAS A NASTY HABIT OF LOSING BRAKE PRESSURE OVER BUMPS. THIS CAN BE DUPLICATED EASILY AND IS A KNOWN ISSUE THAT TOYOTA HAS YET TO RECTIFY. SIMPLY DRIVE OVER A BUMP SUCH AS A BREAK IN CONCRETE ON A BRIDGE, POTHOLE, ETC. AND HOLD ON TIGHT. THIS CAN RESULT IN A CRASH AND SERIOUS INJURY AS OCCUPANTS EXPERIENCE A SUDDEN LOSS OF BRAKING FORCE WHICH CAN INDUCE PANIC AND COLLISION. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Toyota Prius → · Every Prius year → · How the figures are calculated →