Page 2 of 4 · complaints 51–100 of 165

2001 Toyota Prius complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Electrical SystemCrash1 injured
Filed Jul 13, 200932,000 milesPA

TL*THE CONTACT OWNS A 2001 TOYOTA PRIUS. WHILE DRIVING 65 MPH, THE VEHICLE LOST ALL POWER AND ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE VEHICLE BEGAN TO LOSE SPEED AND THE CONTACT WAS ABLE TO SAFELY MANEUVER IT TO THE SHOULDER. WHILE ON THE SHOULDER, THE VEHICLE RESTARTED WITHOUT WARNING AND REVERSED FULL THROTTLE INTO THE GUARD RAIL. THE CONTACT SUSTAINED HEAD AND EYE INJURIES AND A BROKEN RIB. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY PERFORMED A DIAGNOSTIC, WHICH DID NOT PRODUCE ANY ERROR CODES. THE FAILURE COULD NOT BE DUPLICATED. THE BODY DAMAGE WAS REPAIRED AT THE COST OF $500, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER STATED THAT IF A FAILURE OCCURRED, THE VEHICLE WOULD CORRECT ITSELF AND WOULD NOT DISPLAY ANY FAILURE CODES TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE BACK TO THE DEALER FOR FURTHER INSPECTION. THE CONTACT HAS EXPERIENCED MULTIPLE FAILURES WITH THE VEHICLE SINCE IT WAS PURCHASED. SHE IS CURRENTLY NOT DRIVING THE VEHICLE AND IT IS AT THE REPAIR SHOP BEING INSPECTED FOR THE REVERSING FAILURE AND FOR RESETTING THE COMPUTER MEMORY. THE FAILURE MILEAGE WAS 32,000.

Vehicle Speed ControlCrash1 injured
Filed Jul 2, 200942,000 milesPA

TL*THE CONTACT OWNS A 2001 TOYOTA PRIUS. WHILE DRIVING BETWEEN 65-70 MPH, THE VEHICLE DID NOT RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THE ENGINE SUDDENLY STALLED. THE VEHICLE COASTED TO THE SIDE OF THE ROAD AND THE ENGINE FAILED TO RESTART. WHILE THE GEAR SHIFTER WAS PLACED IN PARK, THE VEHICLE ACCELERATED UNEXPECTEDLY AND CRASHED INTO A GUARDRAIL. THE DRIVER SUSTAINED A WHIPLASH AND A POLICE REPORT WAS FILED. THE VEHICLE SUSTAINED SEVERE DAMAGE AND WAS TOWED TO AN AUTHORIZED DEALER. THE VEHICLE WAS REPAIRED FOR BODY STRUCTURE DAMAGES. THE TECHNICIAN PERFORMED DIAGNOSTIC TESTS, BUT WAS UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER ON FIVE SEPARATE OCCASIONS FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE FAILURE MILEAGE WAS 42,000 AND CURRENT MILEAGE WAS 68,000.

Electrical System
Filed Mar 2, 2009183,233 milesCA

HV BATTERY FAILURE, PRIOR TO FAILURE OF HV BATTERY VEHICLE EXHIBITED ERROR CODES INDICATING THAT AT LEAST TWO BATTERY MODULES HAD A GREATER THAN 1.2 VOLTS BETWEEN MAX MODULE VOLTAGE AND MIN MODULE VOLTAGE (HV BATTERY CONSIST OF 38 BATTERY MODULES 7.2 VOLTS EACH). HOWEVER, VEHICLE STILL OPERATED ALTHOUGH IN A FAIL SAFE MODE (NO CRUISE CONTROL IN FAIL SAFE MODE, ETC). UPON ATTEMPTING TO START VEHICLE HEARD LOUD EXPLOSIVE POP SOUND AND VEHICLE WOULD THEN NOT START. AFTER REMOVAL AND DISASSEMBLY THE HV BATTERY PACK I DISCOVERED THA TWO BATTERY MODULES, OUT OF THE TOTAL OF 38, HAD A CIRCULAR BURN BETWEEN THEIR AJOINING PLASTIC CASES AND THE TOP OF ONE OF THE TWO MODULES HAD EXPLODED OPEN -- EXPOSING THE BATTERY PLATES INSIDE (BOTH BURNED CELLS NO LONGER MEASURED 7.2 VOLTS, BUT ABOUT 0.32 VOLTS). BURNT SMOKE RESIDUE SHOWED ON TOP OF THE HV BATTERY PACK INSIDE METAL HOUSING AS WELL AS ON THE ONE BATTERY MODULE THAT HAD AN EXPLODED TOP. I REPLACED THE HV BATTERY PACK NO FURTHER ERROR CODES HAVE BEEN NOTED SINCE REPLACEMENT. DAMAGED MODULES SHOWED EVIDENCE OF AN EXPLOSIVE FORCE OCCURRING AND BURNING OR SHORTING BETWEEN BATTERY MODULES. *TR

Steering
Filed Feb 15, 2009122,000 milesCA

STEERING WHEEL SHAKES VIOLENTLY WHEN BACKING WHEN BACKING UP AFTER MORNING START UP, THIS HAS BEEN REPORTED TO DEALER SEVERAL TIMES AND THEY WERE UNABLE TO CONFIRM PROBLEM, THE PROBLEM CONTINUES AND WE NOW HAVE LIGHT MOVEMENT OF THE STEERING WHEEL WHEN MOVING FORWARD AT HIGHWAY SPEEDS IN A STRAIT LINE THIS MOVEMENT IS A SLIGHT TUG FROM LEFT TO RIGHT. THE WARNING INDICATOR HAS COME ON AND IS RESET WHEN RESTARTING, LOOKING AT THE 2000 RECALL IT SOUNDS LIKE THE SAME CONDITION. *TR

Steering › Electric Power Assist System
Filed Nov 25, 2008OH

LTR FROM SENATOR BROWN ON BEHALF OF CONSTITUENT, RE PROBLEMS WITH HIS 2001 PRIUS. *NJ A SAFETY ALERT WAS ISSUED FOR THE FAILURE OF THE MAIN COMPUTER, WHICH RESULTED IN THE ENGINE SHUTTING ITSELF OFF. THE CONSUMER STATED THE COMPUTER FAILED ON HIS VEHICLE AFTER 1 YEAR OF SERVICE. IT TOOK TOYOTA 18 MONTHS TO IDENTIFY THE PROBLEM. AFTER A COSTLY REPLACEMENT OF THE ACCELERATOR PEDAL, THE ECM WAS FINALLY REPLACED. THE CONSUMER DISCOVERED A TECHNICAL SERVICE BULLETIN HAD BEEN ISSUED REGARDING THE REPLACEMENT OF THE ECM. THE CONSUMER STATED THE ECM WAS DEFECTIVE WHEN IT LEFT THE FACTORY, HOWEVER TOYOTA WAS NOT WILLING TO TAKE ANY RESPONSIBILITY FOR THE REPAIRS, BECAUSE THE CAR WAS TOO OLD. THE POWER STEERING HAD TO BE REPLACED TWICE. *JB

Fuel System, Gasoline
Filed Nov 6, 2008104,000 milesCT

ACCELERATOR PEDAL ON 2001 TOYOTA PRIUS FAILED. TOYOTA KNOWS ABOUT THE PROBLEM AND REFUSES TO ACKNOWLEDGE. THEY HAVE HAD ENOUGH FIXES THAT THEY HAD TO GO BACK AND FIX THE REPAIR MANUAL. THEY CHOSE TO IGNORE THE ISSUE AND SAY IT'S NOT A PROBLEM. LUCKILY I WAS DRIVING ON A NON MAJOR ROAD AND WAS NOT KILLED.*TR

Power Train › Automatic Transmission
Filed Oct 28, 2008108,543 milesMA

MY WIFE'S 2001 TOYOTA PRIUS WITH 108K MILES STOPPED BEING ABLE TO BE DRIVEN WHEN SHE WAS DRIVING IT HOME. IT STOPPED ON A MAJOR HIGHWAY AND MORE WARNING LIGHTS THAN I'D EVER SEEN CAME ON. IT WOULD NOT DRIVE MORE THAN A FEW MPH AND WOULD SHAKE AND RUN ROUGHLY. IT HAD TO BE TOWED APPROX 81 MILES TO A TOYOTA DEALER NEAR OUR HOME. THEY TOLD US THE TRANSMISSION NEEDS TO BE REPLACED FOR ABOUT $7000 INCLUDING LABOR. AFTER DOING SOME RESEARCH ONLINE, I FOUND THAT THIS IS A SOMEWHAT COMMON PROBLEM WITH OTHER OWNERS (PRIUSCHAT.COM). ALSO, THAT THERE WERE SEVERAL REFERENCES TO TOYOTA COVERING PART OR MOST OF THE BILL, EVEN ON VEHICLES NOT UNDER WARRANTY. IF THAT'S NOT ADMITTING A DEFECT, I DON'T KNOW WHAT IS. *TR

Fuel System, Gasoline
Filed Oct 27, 200840,000 milesOH

I OWN A 2001 PRIUS. MY CAR HAS THE SAME PROBLEM FOR WHICH THE NHTSA ISSUED A SAFETY ALERT IN 2005, FAILURE OF THE MAIN COMPUTER, RESULTING IN THE GASOLINE ENGINE'S SHUTTING ITSELF OFF. THE COMPUTER FAILED AFTER ONE YEAR OF SERVICE. IT TOOK TOYOTA 18 MONTHS TO IDENTIFY THE PROBLEM. I HAVE INVOICES DOCUMENTING ALL THE EVENTS THAT OCCURRED. THE DEALER HAD ME REPLACE THE ACCELERATOR PEDAL ASSEMBLY AT MY COST OF $450 AND REPLACED THE WRONG COMPUTER (THE ONE CONTROLLING THE POWER STEERING). THIS MONTH I GAVE UP AND HAD A COMPETENT DEALER REPLACE THE ECM. THE DOCUMENTS I RECEIVED INCLUDED TECHNICAL SERVICE BULLETIN OF JUNE 12, 2003. THE BULLETIN STATES THAT FOR THE ECM IN THE 2001-2003 MODEL YEAR PRIUS THE ECM PART NUMBER HAS BEEN REVISED. THE RELEVANT INFORMATION TABLE IS LABELED "PRODUCTION CHANGE INFORMATION." IN OTHER WORDS THE ECM IN MY CAR WAS DEFECTIVE FROM THE TIME THE CAR LEFT THE FACTORY BUT TOYOTA IS REFUSING TO PAY FOR THE REPAIRS BECAUSE NOW THE CAR IS TOO OLD. THIS CAR IS A LEMON. IT IS ONE OF THE FIRST PRIUS GENERATION MARKETED IN THE U.S. THE POWER STEERING HAD TO BE REPLACED TWICE. THERE WERE 2 OR 3 OTHER RECALLS AS WELL. HOWEVER, I AM A RETIRED PROFESSOR AND NOW THAT I HAVE FIXED THE PROBLEM AT MY EXPENSE I NEED TO KEEP THE CAR IN ORDER TO GET TO MY PART-TIME TEACHING JOB. THE REPAIRS TO THE ECM ALONE HAVE COST ME $1848.19. I WANT TOYOTA TO REIMBURSE ME. THANK YOU IN ADVANCE FOR ANY HELP YOU CAN PROVIDE. BY THE WAY, A SAFETY ALERT ON THESE MODELS AS USED PURCHASES

Steering
Filed Jul 23, 200865,427 milesCA

I AM THE ORIGINAL OWNER OF A 2001 TOYOTA PRIUS. IN 2002, WE EXPERIENCED A SHUTTER AND LOSS OF POWER STEERING WHEN TURNING THE STEERING WHEEL AT LOW SPEEDS. THE ELECTRIC MOTOR-ASSISTED POWER STEERING (EMPS) RACK HAD FAILED AT 13,396 MILES. TOYOTA REPLACED THE EMPS RACK UNDER WARRANTY. IN 2006 AT 65,427 MILES, WE REPORTED TO TOYOTA THAT THE POWER STEERING FAILED WHILE MAKING A TURN AND THE INSTRUMENT WARNING LIGHTS ILLUMINATED. FORTUNATELY, WE WERE ABLE TO BRING THE VEHICLE TO A SAFE STOP. TOYOTA REPLACED THE SECOND RACK AT NO CHARGE. IN 2008 AT +105,000 MILES, WE EXPERIENCED A NOISE IN THE FRONT END THAT SOUNDED LIKE RUBBER BUSHINGS SQUEAKING WHEN THE STEERING WHEEL WAS TURNED FROM LEFT TO RIGHT. TOYOTA INFORMED US THE EMPS RACK HAD FAILED A THIRD TIME. TOYOTA ALSO TOLD US THAT IT IS NOT THEIR RESPONSIBILITY TO CORRECT THE PROBLEM, BUT WAS WILLING TO PAY FOR THE NEW PARTS AND NOT THE LABOR. A CHECK OF THE INTERNET BLOGS INDICATES THAT FAILURE OF THE EMPS IS A COMMON PROBLEM WITH THE FIRST GENERATION PRIUS, FIRST INTRODUCED IN 2001. NUMEROUS OWNERS HAVE REPORTED EMPS FAILURE ON THEIR VEHICLES. SECOND OWNERS OF THE PRIUS APPEAR TO BE LESS LIKELY TO GET A SATISFACTORY RESOLUTION OF THIS PROBLEM FROM TOYOTA THAN FIRST OWNERS. UNEXPECTED LOSS OF POWER STEERING WHILE TURNING THE VEHICLE CAN BE A SCARY AND UNEXPECTED EVENT POTENTIALLY LEADING TO LOSS OF CONTROL OF THE VEHICLE AND PERSONAL INJURY. I STRONGLY RECOMMEND THAT NHTSA INVESTIGATE THIS SITUATION. *TR

Electrical System
Filed Apr 19, 2008190,000 milesWI

IN 2007 I HAD A SIDE IMPACT WITH MY VEHICLE. I TOLD TOYOTA TO CHECK FOR ANY DAMAGE WITH THE COMPUTER COMPONENTS IN THE CAR. THEY SAID THEY CHECKED EVERYTHING OUT AND SAID IT WAS FINE. MONDAY I HAD THE COMPUTER AND INVERTER GO OUT ON MY 2001 TOYOTA PRIUS AND I ASKED MY INSURANCE COMPANY AAA TO CHECK IF IT COULD BE RELATED TO THE ACCIDENT. THERE RESPONSE SAID IT WAS INTERNAL SHORTS IN THE SYSTEM NOT CAUSED BY THE ACCIDENT. THE HYBRID COMPUTER AND ELECTRONIC SYSTEM JUST DECIDED TO SHORT OUT. THE COST TO GET IT REPAIR IT IS $4,800.00. THE MILEAGE IS 190,000, PAST WARRANTY. NOTHING IS WRONG WITH THE ENGINE PART JUST THE COMPUTER ELECTRICS PART. I DON'T HAVE THAT KIND OF MONEY AND I STILL OWE $10,100 ON IT YET. *TR

Steering
Filed Mar 21, 200869,012 milesMI

TL*THE CONTACT OWNS A 2001 TOYOTA PRIUS. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL VIBRATES. THE FAILURE WORSENS WHEN MAKING LEFT AND RIGHT TURNS. THE FAILURE HAS OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE HAS NOT BEEN TAKEN TO A DEALER. THE CURRENT MILEAGE WAS 69,110 AND FAILURE MILEAGE WAS 69,012.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 15, 2007VA

2001 PRIUS FUEL TANK WAS DISCOVERED TO HAVE A PIN LEAK AND HAD TO BE REPLACED. PRIOR TO FINDING RIGHT AFTER 100,000 MILES THE CHECK ENGINE LIGHT STARTED COMING ON. *JB

Steering
Filed Sep 12, 200726,000 milesMD

TL*THE CONTACT OWNS A 2001 TOYOTA PRIUS. WHILE DRIVING BETWEEN 2-5 MPH, THE STEERING WHEEL WOULD INTERMITTENTLY SHAKE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 26,000 AND CURRENT MILEAGE WAS 27,000. UPDATED 01/11/08. *LJ THE CONSUMER WAS TOLD HE WOULD BE CHARGED FOR REPLACING THE STEERING RACK. UPDATED *JB

Steering › Electric Power Assist System
Filed Aug 20, 200761,000 milesCA

A 2001 TOYOTA PRUIS I OWN HAS DEVELOPED AN INTERMITTENT BUT SEVERE STEERING WHEEL SHAKE OVER THE LAST 4 MONTHS. IT IS CONSISTENT WITH A WARRANTY ENHANCEMENT NOTICE WE RECEIVED FROM TOYOTA IN 2004 (NHTSA ITEM NUMBER 10007669). TO DATE THE PROBLEM HAS ONLY OCCURRED AT VERY LOW SPEEDS, MOSTLY WHEN BACKING OUT OF A PARKING SPOT OR THE DRIVEWAY. THE SHAKING / RATTLE IS EXTREMELY SEVERE, SHAKING THE STEERING WHEEL SO HARD IT IS IMPOSSIBLE TO HOLD ON TO IT. IT LASTS FROM LESS THEN ONE TO 4 OR 5 SECONDS. IF IT WAS EVER TO OCCUR AT ANY REAL SPEED, LOSS OF CONTROL IS A CERTAINTY. DUE TO THE INTERMITTENT NATURE, I HAVE NOT BEEN ABLE TO GET MY DEALER TO "DIAGNOSE" THE PROBLEM, WHEN I TOOK IT IN WITH THIS COMPLAINT. SINCE THEN, I HAVE DISCUSSED THE ISSUE WITH FREMONT TOYOTA'S CUSTOMER SERVICE REPRESENTATIVE, THE DEALERS SERVICE MANAGER, E-MAILED TOYOTA'S NATIONAL HEADQUARTERS (THEY RECORDED IT AS FILE NUMBER 200706250915); AND CALLED TOYOTA'S CUSTOMER EXPERIENCE CENTER WITHOUT A SATISFACTORY RESULT. I AM TOLD THE SERVICE CENTER NEEDS TO EXPERIENCE THE PROBLEM BEFORE TOYOTA WOULD AUTHORIZE A REPAIR. DUE TO THE INTERMITTENT NATURE, I EITHER HAVE TO BEAR THE COST OF SUBSTITUTE TRANSPORTATION WHILE LEAVING THE CAR AT THE DEALER FOR AN EXTENDED PERIOD OF TIME UNTIL A DIAGNOSIS IS MADE, OR CONTINUE DRIVING THE CAR UNTIL THE PROBLEM BECOMES SEVERE ENOUGH TO CAUSE AN ACCIDENT. GIVEN THAT THIS PROBLEM IS KNOWN TO TOYOTA, I FAIL TO SEE WHY A REPAIR IS NOT AUTHORIZED. I CANNOT BELIEVE THAT THIS KNOW

Steering › Gear Box (other Than Rack and Pinion)
Filed Aug 14, 200791,000 milesCA

TL*THE CONTACT OWNS A 2001 TOYOTA PRIUS. SHE STATED THE VEHICLE WOULD SHUDDER AND THE STEERING WHEEL WOULD VIBRATE WHEN SHIFTED INTO REVERSE. THE POWER STEERING WARNING LIGHT ILLUMINATED. THERE IS A SAFETY RECALL FOR POWER STEERING GEAR RACK AND PINION (NHTSA CAMPAIGN #00V285000). THE CURRENT MILEAGE WAS 92,000 AND THE FAILURE MILEAGE WAS 91,000. UPDATED 01-15-08. *KB UPDATED *JB

Steering › Rack and Pinion
Filed Jul 26, 200730,000 milesCA

TL*THE CONTACT OWNS A 2001 TOYOTA PRIUS. THE CONTACT STATED THAT THE STEERING WHEEL SHAKES WHEN TURNING IT IN ANY DIRECTION. THE FAILURE HAS BEEN PRESENT SINCE THE SUMMER OF 2006. ON JULY 16, 2007, THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE STEERING GEAR RACK AND PINION ASSEMBLY HAS AN INTERNAL GEAR THAT FAILED. THE MANUFACTURER STATED THAT THE CONTACT COULD PAY FOR THE REPAIR IN FULL AND THEY WOULD REIMBURSE HIM FOR THE PARTS. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 33,837 AND FAILURE MILEAGE WAS 30,000.

Engine and Engine Cooling
Filed Jul 22, 200740,000 milesIN

MY 2001 PRIUS HAS ALWAYS BEEN STALLING (AT LEAST 30 TIMES), USUALLY UPON STARTUP, (AND ESPECIALLY IN HOT WEATHER WHEN AC IS ON AT STARTUP) BUT ON 4 OCCASIONS, STALLS OCCURRED DURING CRITICAL DRIVING IN DANGEROUS AREAS RESULTING IN TOTAL POWER LOSS AND NEAR DEATH EXPERIENCES. I INFORMED TOYOTA PRESIDENT WATANABE, AND THEY RECALLED FOR THE "CRANKSHAFT POSITION SENSOR", TO FIX THE STALLING PROBLEM, BUT IT OBVIOUSLY DIDN'T FIX SITUATION BECAUSE CAR IS STILL STALLING. DEALER IS BEYOND IGNORANT AND CLUELESS AND NO LONGER WORTH TALKING TO, AS THEY ARE AS INFORMED AS A ROCK ON A CLIFF. I AM WONDERING IF DEALER EVEN PERFORMED THE RECALL FIX PROPERLY. WOULD LIKE A TRUSTWORTHY TOYOTA TECHNICIAN FROM JAPAN'S TMC (A JAPANESE PERSON) TO PERSONALLY INSPECT MY CAR.

Electrical SystemFire
Filed Jun 20, 200779,000 milesCA

TL*THE CONTACT OWNS A 2001 TOYOTA PRIUS. THE CONTACT WALKED OUTSIDE AND NOTICED THAT THE VEHICLE'S WINDOWS WERE BLACK. SHE OPENED THE DOOR AND SMOKE BILLOWED OUT OF THE VEHICLE. SHE SHUT THE DOOR AND CALLED THE FIRE DEPARTMENT. THE WEATHER WAS DRY AND SUNNY. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 79,000.

Electrical System › 12v/24v/48v Battery
Filed Jun 14, 200758,000 milesCA

AUXILIARY BATTERY ON TOYOTA PRIUS 2001 AND TOYOTA PRIUS 2004 FAIL IF THE CAR IS NOT DRIVEN AT LEAST EVERY 7-10 DAYS. THIS PREVENTS THE CAR FROM STARTING. WE PURCHASED A 2001 PRIUS USED MARCH 2004, AND A NEW 2004 PRIUS IN JUNE 2004. THE AUXILIARY BATTERY FAILED ON THE 2001 PRIUS TWICE, AND WE REPLACED IT ONCE. RECENTLY THE DEALER SERVICE REP TOLD US THAT IT IS A KNOWN PROBLEM THAT THE BATTERY WILL NOT HOLD A CHARGE UNLESS DRIVEN EVERY 7-10 DAYS, AND SHOULD BE "DISCONNECTED" IF PARKED FOR "PROLONGED TIME." THIS IS POTENTIAL SAFETY PROBLEM FOR CAR NOT STARTING, SUCH AS IF RETURNING ON PLANE AFTER 2-3 WEEK VACATION AND NOT BEING ABLE TO START THE CAR, RISK FOR VULNERABILITY AWAITING JUMP START. TOYOTA'S ONLY RESPONSE IS "WELL, IT'S A HYBRID." THEY SAY THE "HUNDREDS OF COMPUTERS IN THE CAR DRAIN THE BATTERY WHEN PARKED." THEY COULD HAVE DESIGNED IN SOME AUTOMATIC OR SIMPLE SWITCH TO ADDRESS THIS. THEY ALSO COULD NOTIFY THE POTENTIAL CUSTOMER OF THIS DESIGN FLAW. THEY DID NOT INFORM US, OR ANY OF THE OTHER PRIUS OWNERS WE HAVE RECENTLY DISCUSSED THE ISSUE WITH. THE OWNER'S MANUAL FOR 2001 MODEL MAKES NO MENTION OF IT. IN THE 2004 MANUAL, THERE IS A BRIEF MENTION OF NEED TO DISCONNECT THE BATTERY IF PARKED FOR "PROLONGED TIME" BUT DOES NOT DEFINE THAT. ALTHOUGH WE HAVE BEEN HAPPY WITH OTHER FEATURES OF THE PRIUS AND OTHER TOYOT AS WE OWNED IN THE PAST, WE CONSIDER THIS TO BE A SERIOUS AND RISKY DESIGN FLAW. FURTHERMORE, WE CONSIDER TOYOTA'S SALES PEOPLE AND SALES BROCHURES FAILURE T

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed May 22, 2007CA

I OWN A 2001 PRIUS SINCE MARCH OF 2006. IT RAN FINE FOR ONE YEAR, BUT AFTER THAT ALL I HAD WAS PROBLEMS.TRANSMISSION EXHAUST SYSTEM AND COMPUTER BOARD ALL OF THIS HAPPENED ONE AFTER ANOTHER TOTAL COST OVER $10,000. TOYOTA DID NOT WANT TO TAKE RESPONSIBILITY.*AK

Vehicle Speed Control › Accelerator Pedal
Filed Apr 11, 2007LA

SEVERAL TIMES WHEN THE ACCELERATOR WAS PRESSED AND THE CAR SLOWED DOWN THE CHECK ENGINE LIGHT CAME ON. VEHICLE WILL DRIVE NORMALLY FOR AWHILE, BUT PROBLEM SEEMED TO OCCUR AT LEAST ONCE EVERY 1-2 YEARS. THE LAST TIME, I SPENT $900 TO REPLACE AN ACCELERATOR SENSOR. THIS TIME, THE DEALERSHIP STATED I NEEDED TO REPLACE THE ECM, AND THE CATALYTIC CONVERTER FOR A TOTAL CHARGE OF $3500. THERE WERE NO GENERIC CATALYTIC CONVERTERS, THE ONE TO BE USED WAS $1700. ALSO, HAD BEEN SEVERAL INCIDENTS WHERE THERE HAD BEEN ISSUES FOLLOWING AN OIL CHANGE WHERE THE DEALER SAID THAT OIL WAS WHERE IT SHOULDN'T BE.*AK

Engine and Engine Cooling
Filed Nov 10, 2006104,000 milesOR

2001 TOYOTA PRIUS SUDDEN LOSS OF POWER AT HIGHWAY SPEEDS THREE INCIDENTS LATE AUG 2006 FIRST WEEK OCT 2006 SECOND WEEK OCT 2006 IN ALL CASES VEHICLE WILL NOT START FOR 15 MINUTES BUT THEN RUNS NORMALLY. BROUGHT TO DEALER AFTER FIRST INCIDENT AND THEY COMPLETED A RECALL REPLACEMENT OF CRANKSHAFT POSITION SENSOR. BROUGHT TO DEALER AFTER THIRD INCIDENT THEY HAVE BEEN UNABLE TO DIAGNOSES PROBLEM OR REPRODUCE AFTER 90 MILES TEST DRIVING. CALL TO TOYOTA CUSTOMER SERVICE LINE REVEALED TOYOTA HAS NO CENTRAL POINT TO COLLECT VEHICLE SAFETY PROBLEMS WHEN SPECIFICALLY ASKED IF TOYOTA WAS INTERESTED IN DISCOVERING THE SAFETY PROBLEM IN MY VEHICLE, THE ANSWER WAS "NO" I HAVE BEEN REASSURED BY TOYOTA THAT THE CRANKSHAFT POSITION SENSOR REPLACEMENT WAS PERFORMED PROPERLY THERE IS NO SOFTWARE PROBLEM WITH 2001 PRIUS SIMILAR TO THE 2004 PRIUS PROBLEM WHICH RESULTED KIN SUDDEN LOSS OF POWER AND LEAD TO RECALL ACTION. THEY ARE UNAWARE OF ANY PROBLEM SIMILAR TO MINE WITH 2001 PRIUS. *JB

Equipment
Filed Nov 5, 2006AL

REPEATED INCIDENTS OF STALLING OF THE GASOLINE ENGINE. BATTERY CONTINUES TO FUEL VEHICLE AT LOW SPEED. WILL RESTART AFTER SHUTTING THE ENGINE OFF. CONTINUES TO DO THIS AT ANY AND ALL SPEEDS. HAVE HAD VEHICLE GAS TANK BLADDER REPLACED AT OUR EXPENSE (OVER 600.00) COMPUTERS REPLACED (MULTIPLE) ON RECALLS. NOT ONLY A NUISANCE BUT VERY DANGEROUS. DEALER HAS GIVEN NO HELP IN FINDING THE CAUSE. *NM

Engine and Engine Cooling
Filed Sep 25, 2006DC

MY FRIEND WAS DRIVING MY 2001 TOYOTA PRIUS ON THE HIGHWAY, GOING 65 MPH. I WAS IN THE PASSENGER SEAT. A WARNING SYMBOL WITH THE TRIANGLE/EXCLAMATION MARK APPEARED ON MY SCREEN. THE ENGINE IMMEDIATELY DIED. WE TRIED TO GET OFF OF THE ROAD. MACK TRUCKS WERE SWERVING INTO THE EXIT LANES TO GET OUT OF THE WAY. <P> WE WERE ABLE TO PULL OFF ONTO THE SHOULDER. THIS IS EXTREMELY DANGEROUS FOR ME, MY PASSENGERS AND OTHER DRIVERS ON THE HIGHWAY. <P> YOUR AGENCY HAS INVESTIGATED THIS EXACT PROBLEM, WHICH LED TO A RECALL BY TOYOTA. TOYOTA BLAMED THE PROBLEM ON A "SOFTWARE GLITCH." THE PROBLEM IS GOES MUCH DEEPER THAN A ''SOFTWARE GLITCH'' -'' IT REMAINS UNRESOLVED. I HAD MY CAR SERVICED FOR THIS ''SOFTWARE GLITCH'' RECALL (ENGINE'S COMPUTER (ECM) REPLACED AND CIRCUIT OPEN RELAY CHECKED), BUT THE PROBLEM STILL PERSISTS. THE ENGINE STILL CUTS OUT AT HIGH SPEEDS. MY CAR HAS HAD THIS EXACT PROBLEM BEFORE AND AFTER GETTING IT SERVICED BASED ON THE RECALL ON THREE SEPARATE OCCASIONS. THIS LIFE AND DEATH DEFECT NEEDS A BETTER SOLUTION THAN SIMPLY ATTRIBUTING IT TO A "SOFTWARE GLITCH." *JB

Engine and Engine Cooling
Filed Sep 6, 2006130,000 milesCA

ENGINE STALLING OCCURRING RANDOMLY WHILE CRUISING AT HIGHWAY SPEED BETWEEN APPROX. 54 TO 64 MPH CAUSING VEHICLE TO SLOW DOWN ON THE FREEWAY. THIS PROBLEM IS POTENTIALLY HAZARDOUS BECAUSE ENGINE STALLS AT FREEWAY SPEED WHICH COULD RESULT IN REAR END CRASH FROM ON-COMING VEHICLES TRAVELING BEHIND AT FREEWAY SPEEDS --- FURTHERMORE THE VEHICLE MUST BE STOPPED AT THE FREEWAY EDGE TO BE RESTARTED BEFORE PROBLEM IS CORRECTED. RESTARTING VEHICLE IMMEDIATELY CORRECTS PROBLEM. HOWEVER, THIS PROBLEM SHOULD BE MADE A MANDATORY RECALL ITEM. [PRIUS SCANNER SHOWS DTC CODE P1120 FOR ACCELERATOR PEDAL ASSEMBLY PROBLEM AND THERE IS A MANUFACTURER TSB CONCERNING THIS PROBLEM (TSB EG018-02)]. THIS VEHICLE HAS HAD THE CRANKSHAFT SENSOR REPLACED PURSUANT TO THE RECENT RECALL NOTICE AND THE CRANKSHAFT SENSOR HAD BEEN LEAKING OIL PRIOR TO REPLACEMENT. ALSO DRIVERS REAR AXLE HUB BEARING FAILED PREMATURELY AND WAS RECENTLY REPLACED. *JB

Steering › Rack and Pinion › Rack
Filed Aug 28, 200660,649 milesMN

2001 TOYOTA PRIUS, 60649 ODOMETER MILES. AFTER BACKING OUT OF A DRIVEWAY AND COMING TO A FULL STOP, THE STEERING WHEEL SHOOK VIOLENTLY BACK AND FORTH (RIGHT AND LEFT), TRAVELING AT LEAST 1 (MAYBE 2) INCHES IN EACH DIRECTION. BETWEEN 5 AND 10 OSCILLATIONS OCCURRED. I WAS NOT TRYING TO TURN THE WHEEL AT THE TIME AND THE MOTION JERKED THE STEERING WHEEL OUT OF MY HANDS (I WAS QUITE SHOCKED). IT WAS ALL OVER IN LESS THAN 2 SECONDS. I THEN DROVE THE CAR BACK INTO THE DRIVEWAY (NO PROBLEM) AND HAD IT TOWED TO THE CAR DEALER. DEALER FOUND BAD SENSOR IN THE STEERING RACK REQUIRING REPLACEMENT OF THE ENTIRE RACK. *NM

Power Train › Axle Hubs
Filed Aug 20, 200690,000 milesCA

POTENTIAL FOR FATAL INJURY DUE TO LOSS OF CONTROL BECAUSE OF FAULTY DRIVER'S SIDE REAR AXLE HUB BEARING FAILURE WITH SEPARATION OF WHEEL FROM VEHICLE AT 137,758 MILES (SUCH BEARINGS SHOULD HAVE EFFECTIVE LIFE, OR MTBF, OF GREATER THAN 300,000 MILES) -- INTERMITTENT NOISE BEGAN IN 2003 AND CONTINUED TO GET PROGRESSIVELY WORSE CULMINATING IN 80-100 DECIBEL SOUND LEVEL IN PASSENGER COMPARTMENT -- INSPECTION OF VEHICLE INDICATED REAR AXLE HUB BEARING GRINDING NOISE ON DRIVERS SIDE REAR AXLE HUB -- REPLACED REAR AXLE HUB ASSEMBLY ON AUGUST 17, 2006 AND NOISE IS NOW COMPLETELY GONE -- THE REMOVED HUB IS NEARLY AT A COMPLETE FAILURE POINT WITH SEVERE GRINDING IN ITS SEALED BEARING -- I HAVE RETAINED REMOVED HUB AND CAN SHIP TO NHTSA OR NTSB FOR INSPECTION -- PLEASE ADVISE AT [email protected] OR 209-937-0644 (OFFICE DAY PHONE). *NM

Vehicle Speed Control › Accelerator Pedal
Filed Aug 18, 200650,226 milesMN

EXPERIENCE: DRIVING A 2001 TOYOTA PRIUS BETWEEN 60 AND 65 MPH ON I-494 IN EAGAN MINNESOTA. THE SENSOR ON THE VEHICLE'S ACCELERATOR PEDAL ASSEMBLY FAILED I.E. THE ABILITY TO GET GAS TO THE ENGINE STOPPED. THE CAR WAS TOWED TO AN AUTHORIZED REPAIR DEALER AND THE PART, WHICH FAILED, WAS REPLACED. MY COMPLAINT HAS TWO PARTS: (1) TOYOTA DOES NOT RECOGNIZE A CRITICAL PART LIKE THE SENSOR ON THE ACCELERATOR PEDAL ASSEMBLY AS A PART OF MAJOR SIGNIFICANCE. I BELIEVE IT IS MAJOR SAFETY ISSUE AND MUST BE CORRECTED BY TOYOTA. I WAS TOLD BY TOYOTA'S CUSTOMER ASSISTANCE CENTER THE PART WAS NOT DEFECTIVE AND IT FAILED BECAUSE NORMAL USE. I AM APPALLED TO LEARN THAT A 6 YEAR OLD CAR WITH 50,226 MILES IS EQUIPPED WITH ACCELERATOR UNIT WHICH CAN FAIL WHEN THE AVERAGE USE IS 8,371 MILES PER YEAR. I AM ALSO AMAZED THE CUSTOMER SERVICE CENTER IS NOT INTERESTED IN LOOKING AT THIS PERFORMANCE AS A MAJOR DEFECT. THEY TOLD ME THEY HAD NO RECORD OF OTHER INCIDENTS WITH THIS PART. YET WHEN I TALKED TO THE PRIUS SERVICE TEAM SUPERVISOR AT TWO DIFFERENT DEALERSHIPS, I WAS INFORMED BY EACH ONE THEY HAD REPLACED 4 TO 5 OF THEM. IF MY SMALL SURVEY REVEALED THAT NUMBER I CAN ONLY GUESS WHAT A NATIONWIDE SURVEY WOULD REVEAL. 2) IN RESPONSE TO MY ASKING TOYOTA TO REIMBURSE ME FOR THE $810.41 BILL THEIR RESPONSE WAS I SHOULD SUBMIT MY REQUEST FOR REIMBURSEMENT TO MY INSURANCE COMPANY OR TO THE FIRM WHICH OWNS THE CAR. CLEARLY, A SITUATION OF SHIFTING THE RESPONSIBILITY OF MAKING QUALITY OEM PARTS TO A THIRD PAR

Wheels
Filed Jul 21, 200681,400 milesMD

ON TWO OCCASIONS, ONE WHEN MY CAR (2001 TOYOTA PRIUS) HAD 71,000 MILES AND ONE AT 80,000, A SPOKE ON A WHEEL CRACKED, REQUIRING REPLACEMENT OF THE WHEEL. ON BOTH OCCASIONS, AN INDEPENDENT TIRE DEALERSHIP DIAGNOSED THE PROBLEM AS A DEFECT IN THE WHEEL. BOTH SAID THIS IS A SAFETY ISSUE AND THAT TOYOTA SHOULD REPLACE THE DEFECTIVE WHEELS. THE TOYOTA OFFICE THAT HANDLES THESE MATTERS CONTENDS THAT THE WHEEL WAS DAMAGED WHILE DRIVING (BASED ON THE TOYOTA DEALERSHIPS ASSESSMENT) ON BOTH OCCASIONS. HOWEVER, THE TIRE DEALERSHIPS SAID THERE IS NO DAMAGE THAT CAN WARRANT SUCH AN ASSESSMENT. FOR MYSELF AND OTHER PRIUS OWNERS, I AM CONCERNED THAT THIS PROBLEM WILL RESULT IN A SERIOUS ACCIDENT AS OTHER WHEELS BEGIN TO CRACK.

Electrical System
Filed Jun 22, 200664,000 milesUT

ON JUNE 6, 2006 I TOOK OUR 2001 TOYOTA PRIUS TO A LOCAL TOYOTA DEALER BECAUSE IT HAD BEEN LOSING POWER WHILE DRIVING. THE PRIUS MECHANIC TOLD ME THAT IT WAS "NORMAL" AND THAT THERE WAS "NOTHING WRONG." I RESPONDED THAT I KNEW THAT SOMETHING WAS WRONG WITH THE VEHICLE. ON JUNE 15, 2006 ON THE WAY INTO WORK, THE CAR COMPLETELY LOST POWER WHILE DRIVING ON THE INTERSTATE. FORTUNATELY, WE WERE ABLE TO PULL OVER AT A RELATIVELY SAFE SPOT. HAD IT STALLED IN HEAVIER TRAFFIC OR IN A DIFFERENT LANE, WE COULD HAVE DIED THERE. THE SCREEN SHOWED "MAIN BATTERY FAILURE," AND THE CAR WOULDN'T MOVE. I HAD IT TOWED TO THE DEALER. THE TECHNICIAN TESTED IT AND THE ONLY CODE SHOWN WAS AN "ACCELERATOR ASSEMBLY PEDAL." NEITHER I NOR THE TECHNICIAN FELT THAT THIS WAS THE PROBLEM; THE TECHNICIAN FELT THAT THE PROBLEM IS IN THE INVERTER--THE PART THAT CYCLES POWER BACK AND FORTH BETWEEN GAS AND ELECTRIC. HOWEVER, TOYOTA REGIONAL REFUSED TO REPLACE THE INVERTER, SAYING "WE ARE NOT JUST GOING TO THROW PARTS AT THE PROBLEM TRYING TO SOLVE IT." I WAS TOLD BY THE DEALER THAT I WOULD HAVE TO REPLACE THE ACCELERATOR ASSEMBLY PEDAL AT MY EXPENSE, EVEN THOUGH THAT WILL LIKELY NOT RESOLVE THE PROBLEM, BECAUSE TOYOTA "WILL NOT DO ANYTHING ELSE UNLESS YOU DO." THIS TYPE OF POWERING DOWN AND STOPPING IS A KNOWN ISSUE WITH TOYOTA PRIUS CARS, MORE SO WITH 2004-05 (FOR WHICH AN NHTSA INVESTIGATION HAS BEEN OPENED), BUT ALSO WITH 2001-03. THERE WERE FEWER OF THE 2001-03 CARS ON THE ROAD, SO THE NUMBER OF REPORTED INST

Steering › Rack and Pinion › Rack
Filed Jun 3, 200667,520 milesIA

CHECK ENGINE LIGHT CAME ON IN VEHICLE. TOOK TO DEALER FOR SERVICE AND WAS TOLD THE POWER STEERING RACK HAD A MALFUNCTION AND NEEDED REPLACED. THEY REPLACED THE RACK AND ELECTRIC LINK ASSEMBLY AND DID A FRONT END ALIGNMENT AT A COST TO ME OF $1500 DOLLARS. THE SERVICE ADVISOR TOLD US THAT THIS WAS THE THIRD TIME THIS YEAR THAT HE HAD SEEN THIS PROBLEM . AFTER RESEARCHING THIS PROBLEM FURTHER, I FOUND THAT MANY PEOPLE HAVE HAD THIS SAME PROBLEM. WHY SHOULD I HAVE TO PAY FOR A FAULTY PART? *NM

Electrical System
Filed Apr 8, 2006400 milesFL

I OWN A 2001 PRIUS PURCHASED JULY OF 2001 MY WIFE AND I HAVE HAD A NEAR STALL SO MANY TIMES WE HAVE LOST COUNT. THE FIRST TIME WAS IN THE FIRST WEEK OF PURCHASE 2001 AND WE HAVE HAD THE CAR CHECKED AND HAVE BEEN TOLD THEY CANNOT FIND THE PROBLEM SINCE THEY CAN NOT RECREATE THE PROBLEM. I GUESS WE HAVE BEEN LUCKY OUR PRIUS DOES NOT STALL COMPLETELY JUST SLOWS TO 15-37 MILES PER THEN WE HAVE TO STOP AND WAIT FOR THE LIGHTS TO CLEAR. IT HAS GOTTEN TO THE POINT WHERE THIS IS HAPPENING ALMOST DAILY. THE LAST TIME WE TOOK IT IN FOR SERVICE AND HAD THEM CHECK TO FIND THE PROBLEM THEY DID NOT INFORM US THAT THERE HAS BEEN A PROBLEM ALL ALONG. WE LOVE THE CAR AS FAR AS MILEAGE AND ENJOY DRIVING THE PRIUS. WE HAVE ALWAYS SPOKEN HIGHLY OF THE TOYOTA CORPORATION BUT WE ARE GETTING RATHER ANNOYED THEY CANNOT FIX OUR PROBLEM OR THE PROBLEMS OF OTHER PRUIS OWNERS. WE WOULD LIKE TO KNOW IF TOYOTA HAS SENT OUT A WARNING TO ALL OWNERS. WE HAVE NEVER BEEN NOTIFIED OF ANY PROBLEMS AND WE HAVE OWNED THIS CAR FOR FIVE YEARS. WE HAD ONE RECALL THE BATTERIES WERE REDONE, BUT NO STALL WARNINGS. THANK YOU FOR YOUR TIME PETER KALOUS. *NM

Steering › Column
Filed Mar 22, 2006TX

MY STEERING WHEEL AND COLUMN OF MY 2001 TOYOTA PRIUS INTERMITTENTLY SHAKES VERY VIOLENTLY! I HAVE TAKEN THE CAR BACK TO THE DEALER BUT THEY SAY THAT THEY CANNOT REPRODUCE THE PROBLEM. WHEN I COMPLAINED TO TOYOTA USA HEADQUARTERS IN TORRANCE, CA, THEY TOLD ME THAT THEY COULD NOT FIX THE PROBLEM IF THE DEALER COULD NOT REPRODUCE IT. I TOLD THEM THAT MY WIFE IS SCARED TO DRIVE THE CAR BECAUSE OF THE VIOLENT SHAKING AND THAT I CANNOT BELIEVE THEY COULD BE SO CAVALIER AND NEGLIGENT ABOUT A SAFETY PROBLEM WITH THE CAR'S STEERING SYSTEM. ON TOP OF THIS, I HAVE COME TO FIND OUT THAT TOYOTA HAS ISSUED A TECHNICAL BULLETIN TO ITS DEALERS ABOUT DEFECTS AND FAILURES IN THE POWER STEERING SYSTEM OF THE 2001 PRIUS! IT TURNS OUT THAT THEY HAD TO COMPLETELY REDESIGN THE POWER STEERING SYSTEM FOR THEIR HYBRID VEHICLES AND THERE WERE PROBLEMS WITH STEERING SYSTEMS OF THE EARLY PRIUS MODELS. THEY ARE JUST BEING TOO CHEAP TO FIX THE PROBLEM THEY CREATED. I THINK THESE CARS SHOULD BE RECALLED SO THAT THIS PROBLEM CAN BE FIXED FOR ALL OF THE OWNERS TO AVOID ACCIDENTS, INJURIES AND DEATH. ON BEHALF OF MY FAMILY AND ON BEHALF OF THEIR SAFETY THANK YOU FOR YOUR TIME AND HELP IN THIS MATTER! SINCERELY, JOSEPH KREBS AUSTIN, TX. *NM

TiresCrash
Filed Feb 4, 2006FL

TIRES ON VEHICLE ARE COMING APART ON THE INSIDE TREAD LINE AFTER APPROXIMATELY 5,000 MILES OF USE. WE HAD ONE CRASH WHERE CAR COULD NOT BE STOPPED IN TIME. DID NOT PUT THE CRASH TOGETHER WITH THE TIRE PROBLEM UNTIL RECENTLY. *NM

Engine and Engine Cooling
Filed Jan 23, 2006100,903 milesIL

DT*: THE CONTACT STATED WHILE DRIVING AT 65MPH, THE VEHICLE STALLED AND OPERATED AT A REDUCED SPEED WHICH OCCURRED WITHOUT PRIOR WARNING. DURING THE INCIDENT, ALL DASH PANEL WARNING LIGHTS ILLUMINATED. THE ENGINE DID NOT STALL OUT COMPLETELY AND THE VEHICLE WAS DRIVEN TO A DEALERSHIP. THE SERVICE DEPARTMENT DETERMINED THE ELECTRONIC CONTROL MODULE FAILED AND NEEDED TO BE REPLACED.

Electrical System
Filed Jan 17, 200645,000 milesCA

DT*: THE CONSUMER STATED THERE IS AN INVESTIGATION PE05029 CONCERNING THE ELECTRONIC CONTROL MODULE. THE VEHICLE DISPLAYED THE SAME PROBLEMS AS INDICATED IN THE INVESTIGATION, BUT WAS EXCLUDED FROM THE SPECIAL SERVICE CAMPAIGN DUE TO THE VIN. THE VEHICLE STALLED AT HIGHWAY SPEED, OPERATED AT A REDUCED SPEED, AND ULTIMATELY STALLED OUT. WHEN THIS OCCURRED, VARIOUS WARNING LIGHTS ON THE DASH PANEL ILLUMINATED. THE ENGINE DID NOT RESTART AND THE VEHICLE WAS TOWED TO A DEALER. THE DEALER REPLACED THE ELECTRONIC CONTROL MODULE. *JB

Electrical System › 12v/24v/48v BatteryFire
Filed Nov 7, 200583,910 milesCA

MY CAR (2001 PRIUS) WAS AT A DEALERSHIP (MARINA DEL REY TOYOTA) FOR SERVICE. WHILE PARKED, WITH NO ONE INSIDE AND THE IGNITION OFF, THE MAIN PROPULSION BATTERY CAUGHT FIRE AND BURNED THROUGH THE VEHICLE INTERIOR, CAUSING A TOTAL LOSS. TOYOTA BLAMES THE FIRE ON A BATTERY DEFECT. *JB

Vehicle Speed Control › Accelerator Pedal
Filed Oct 21, 200545,385 milesWA

(1) NORMAL DRIVING, NO ABNORMALITIES WHATSOEVER (2) AT FREEWAY SPEED, IN BUSY TRAFFIC, WITHOUT WARNING: THE CAR LOST ALL MOTIVE POWER (NEITHER GAS NOR ELECTRIC WORKING); THE HYBRID SYSTEM WARNING ICON DISPLAYED ON THE MULTI-FUNCTION DISPLAY. LUCKILY, IN BOTH INSTANCES, WE WERE ABLE TO MOVE TO THE SHOULDER WHILE DECELERATING. AFTER COMING TO A COMPLETE STOP, WE REFERRED TO THE OWNER'S MANUAL WHICH SUGGESTED TURNING THE IGNITION KEY COMPLETELY OFF AND THEN ATTEMPTING A RESTART. IN BOTH CASES THE CAR STARTED UP AGAIN AND WAS DRIVABLE (ALTHOUGH IN THE FIRST CASE THE WARNING ICON REMAINED DISPLAYED FOR APPROXIMATELY 10 MILES). (3) TOOK CAR TO TOYOTA DEALER WHO VERIFIED FAILURE CODE(S) STORED IN ONBOARD MEMORY; DEALER REPLACED ACCELERATOR PEDAL/POSITION SENSOR ASSEMBLY. *JB

Electrical System
Filed Oct 17, 200537,365 milesTX

THE FOLLOWING HAS HAPPENED ON 4 DIFFERENT OCCASIONS, 3 TIMES I HAVE BEEN DRIVING ON THE INTERSTATE SEVERAL HUNDRED MILES FROM HOME AT SPEEDS OF 65 TO 70 MILES PER HOUR. ON THESE OCCASIONS THE DASHBOARD WARNING LIGHTS HAVE COME ON AND THE GASOLINE ENGINE SHUTS DOWN. THE VEHICLE'S ELECTRIC MOTOR WILL CONTINUE OPERATING IN A LIMITED CAPACITY, SO I CAN STEER TO THE SIDE OF THE ROAD. THE ENGINE WILL START WORKING AGAIN WHEN I TRY TO RESTART THE VEHICLE, BUT NOT FOR A CONSIDERABLE AMOUNT OF TIME, THIS HAS BEEN VERY FRIGHTENING, AS I AM USUALLY ALONE IN THE CAR. THE LAST TIME THIS HAPPENED I HAD TO WAIT APPROXIMATELY 30 MINUTES ON THE SIDE OF THE ROAD AT DUSK BEFORE THE CAR STARTED AGAIN. I HAD CALLED SEVERAL TOW TRUCKS, BUT THEY TOLD ME THEY COULD NOT COME FOR ANOTHER 45 MINUTES TO 2 HOURS AS THEY WERE THAT BUSY. I HAVE HAD MY CAR INTO THE TOYOTA SHOP EVERY TIME THIS HAPPENED AND THEY KEEP TELLING ME NOTHING IS WRONG. WELL, SOMETHING IS WRONG...I CAN'T BELIEVE I AM THE ONLY PERSON HAVING THIS TROUBLE. IS THERE ANYTHING THAT CAN BE DONE TO MAKE THEM FIX THIS PROBLEM. I BOUGHT THIS CAR USED AND IN GOOD FAITH, OBVIOUSLY BECAUSE OF GAS PRICES. BUT NOW I GUESS I KNOW WHY IT WAS TRADED IN AFTER ONLY 2 YEARS. THE LAST TIME THIS HAPPENED WAS OCTOBER 10TH, 2005. *JB

Vehicle Speed Control
Filed Oct 15, 200560,500 milesMD

2001 TOYOTA PRIUS: ACCELERATOR SENSOR FAILURE FOR SEVERAL WEEKS LEADING UP TO THE FAILURE, THERE WAS A SLIGHT (BUT DEFINITE) SENSATION OF DECELERATION WHEN TRYING TO MAINTAIN STEADY SPEED. AT THE TIME OF FAILURE, THE VEHICLE HESITATED/STALLED AND THE "MASTER WARNING LIGHT" CAME ON. LOCAL DEALER (355 TOYOTA, ROCKVILLE, MD) REPLACED THE PART AT A COST OF $700.00. SHOULD A PART THIS EXPENSIVE (AND SO CRITICAL TO VEHICLE FUNCTION) BE FAILING AT 4 YEARS? *NM

Steering
Filed Oct 13, 200539,000 milesPA

DT: THE CONTACT STATED THAT 2001 TOYOTA PRIUS WAS HAVING TROUBLE WITH THE STEERING WHEEL. WHEN THE WHEEL WAS IN CERTAIN POSITION IT SHUTTERED VIOLENTLY. THE PROBLEM WAS INTERMITTENT. THIS HAPPENED JUST A FEW TIMES SINCE 2001, AND IN THE LAST WEEK, IT WAS HAPPENING DAILY. THE CONTACT HAD NOT TAKEN THE CAR TO THE REPAIR SHOP PRIOR TO THIS WEEK. THE CONTACT WAS TAKEN VEHICLE TO DEALER FOR A CHECK UP ON THE STEERING. THERE HAS BEEN NO SUCCESS IN CONTACTING TOYOTA AS OF NOW. SHE WILL CONTACT TOYOTA SOON. THE CONTACT STATED THAT THE VEHICLE WAS VERY UNSAFE TO DRIVE. THERE HAS BEEN NO NEAR MISSES, BUT THIS CONDITION WAS VERY SCARY.*AK UPDATED 12/27/05. *JB

Engine and Engine Cooling
Filed Oct 13, 200528,000 milesCA

MY 2001 TOYOTA PRIUS HAS STALLED TWICE AT HIGH SPEEDS (~75 MPH) WHILE ON THE HIGHWAY. IN BOTH INCIDENCES IT WAS ONLY DUE TO GOOD DRIVING AND TO LUCK THAT I WAS ABLE TO GET OFF OR TO THE SIDE OF THE HIGHWAY. I HAVE CONTACTED MY DEALER AND IN BOTH CASES THEY LOOKED AT THE ENGINE AND CLAIMED THAT THEY HAD NEVER SEEM THE PROBLEM WITH ANY OTHER VEHICLES. I WAS TO BRING THE CAR BACK IF IT HAPPENED AGAIN. *JB

Vehicle Speed ControlCrash
Filed Aug 31, 200574,000 milesGA

DT: VEHICLE STALLED/DIED, AND LOST POWER WHILE DRIVING 5 MPH. THROTTLE BODY MODULE FAILED. THERE WAS A NHTSA RECALL BUT THIS INVOLVED A CHEMICAL IN THE PRUIS CAR BATTERY.*AK L. YES. CAR HAS BROKE DOWN SEVERAL TIMES SINCE. THE STALLING IS STILL A PROBLEM.

Vehicle Speed Control › Accelerator Pedal
Filed Aug 1, 2005KS

DT: CONTACT STATES WHILE DRIVING THE VEHICLE STOPPED. THE ACCELERATOR PEDAL WAS REPLACED. *AK *JB

Unknown or Other
Filed Jul 24, 200548,785 milesCA

1. I WAS DRIVING AT SUSTAINED SPEEDS OF 55 TO 65 MPH ON AN US ROUTE 101 FOR APPROXIMATELY 40 MINUTES IN MY 2001 TOYOTA PRIUS. 2. THE INTERNAL COMBUSTION ENGINE SUDDENLY STOPPED OPERATING, LEAVING ONLY THE ELECTRIC MOTOR OPERATING. THIS CAUSED A SUDDEN LOSS OF POWER AND DECELERATION. 3. THE ACCELERATOR PEDAL ASSEMBLY HAD TO BE REPLACED. THE OLD PART IS NOT AVAILABLE.

Electrical System › Wiring
Filed Jun 28, 200570,000 milesUT

I HAVE HAD PROBLEMS WITH MY 2001 PEIUS FOR THE PAST YEAR WITH THE ENGINE STOPING AT FREEWAY AND LOCAL HIGHWAY SPEEDS. MY CAR HAS NOW SET AT STANGER TOYOTA IN ST. GEORGE FOR THE PAST MONTH WITH NO CURE FOR THE PROBLEM. THE DEALERSHIP HAS INSTALLED A NEW INVERTER, TRACED ALL WIRING, RESET CODES AND STILL WE HAVE THE SAME PROBLEM OF THE CAR QUITING OR GOING INTO STELTH MODE. THE CAR IS NO LONGER RELIABLE ON TRIPS OVER ONE HOUR. THE PROBLEM HAS HAPPENED IN HIGH AND LOW TEMP. CONDITIONS. MY DEALERSHIP SAYS THEIR IS NOTHING LEFT FOR THEM TO DO AND I WILL JUST HAVE TO KEEP DRIVING THE CAR AND BRINGING IT BACK TO RESET THE WARNING LIGHTS. THIS IS NUTS! TOYOTA SHOULD RECALL THIS CAR AT ONCE, IT IS UNSAFE, UNREALIABLE AND A DISGRACE TO OWN. I HAVE BEEN A TOYOTA OWNER FOR THE PAST 30 YEARS AND HAVE ALWAYS "LOVED MY TOYOTAS" BUT THE PRIUS IS A NIGHTMARE, AND I HOPE THE NHTS WILL INVESTIGATE THIS ON GOING MATTER WITH THE PRIUS AND PUSH TOYOTA FOR A RECALL TO FIX THIS PROBLEM ONCE AND FOR ALL.

Engine and Engine Cooling
Filed Jun 24, 200525,000 milesCA

DT: WHILE DRIVING VEHICLE SHUT DOWN AND WOULD NOT RESTART. ALL 3 TIMES THAT THIS HAPPENED CONSUMER WAS ON THE FREEWAY. CONSUMER OWNED THE CAR FOR 1 YEAR BEFORE IT STARTED STALLING, AND IT HAS STALLED TWO MORE TIMES SINCE THEN. EACH TIME THE CAR WAS TAKEN TO TOYOTA, AND EACH THEY TIME THEY WERE UNABLE TO FIGURE OUT WHAT THE CAUSE OF THE PROBLEM WAS.*AK *SB *NM

Engine and Engine Cooling
Filed Jun 21, 200525,858 milesWI

ENGINE INTERMITTENT STALLING. ENGINE RUNS ROUGH AND GIVES CODE "171 LEAN MISSFIRE" DEALER ATTEMPS TO FIX THE PROBLEM INVOLVE ADDING FUEL INJECTOR CLEANER AND RESETTING THE CODE. UP TILL TODAY STALLS HAVE BEEN EITHER AT 55 TO 65 FOR SHORT PERIOD OF TIME APROX. 2 SECONDS. TODAY VEHICLE LIMPED HOME ABOUT 5 MILES. SAME CODE DISPLAYED. "!" ALSO DISPLAYED ON DASH AND TROUBLE CODE 171. AFTER THREE ON OFF CYCLE ON THE KEY "!" WAS NO LONGER DISPLAYED. CAR RUNS AGAIN.

Unknown or Other
Filed Jun 4, 2005CA

2001 TOYOTA PRIUS STALLED 3 DIFFERENT TIMES AT HIGHWAY SPEEDS OVER 12 MONTH TIME. CAR WOULD NOT RESTART AND HAD TO BE TOWED TO LOCAL TOYOTA DEALERSHIPS (I-10 TOYOTA AND TOYATA OF THE DESERT)

Engine and Engine Cooling › Engine
Filed Jun 3, 200569,212 milesRI

MY 2001 PRIUS HAS BEEN IN FOR CPU REPLACEMENTS 4 TIMES AND A ENGINE REBUILD @ 69000 MILES FOR THE PROBLEM THIS SITE MENTIONED IN THE NEWS ABOUT THE 04-05 PRIUS STALLING. THEY SAID IT WAS LOW COMPRESSION ON THE LAST SERVICE CALL. WELL THE PROBLEM IS BACK!! EVEN AFTER A REBUILD. SO NOW WHAT? OH AND WHAT IS WORST IS THAT I HAVE TO TAKE A PHOTO OF THE PROBLEM LIGHTS BECAUSE WHEN THE PROBLEM HAPPENS IT PRODUCES NO CODES?!?! SO THEY CHARGED ME $75 AND DID NOTHING ONCE. NICE SERVICE. WHERE I TAKE MY PRIUS: FOX TOYOTA-SCION 415 TAUNTON AVENUE EAST PROVIDENCE, RI 02914 PHONE (401) 438-0350 , FAX (401) 434-4574

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2001 Toyota Prius → · Every Prius year → · How the figures are calculated →