It happened overnight. 4 different warning lights on dashboard ( abs , brake, red triangle, ) car 100% unsafe to drive with faulty brakes. Dealer said its brake booster and brake assembly). They refused to cover expenses. 4 K total to fix it. This should be recall 100% . Please do something.
2013 Toyota Prius V complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
Driving 2013 Prius V multiple lights suddenly came up on dash Brake System, ABS, Master Warning, SLIP indicator Safety put at severe risk while driving. These defective parts installed were never disclosed, or notified, by Toyota and put in severe risk for consumers to drive as a National Recall was NEVER issued. Toyota was called since this and refused to fix. Toyota acknowledges parts are defective yet refutes liability despite acknowledgment of defective parts. Defective parts never disclosed to me by any entity of Toyota including Dealerships/Corporate despite willful knowledge of national defective parts in model 2013 Prius V. This is a liable safety situation that can cause irreparable human life damage.
When braking to slow down in a roundabout, I had to push my brakes down further than usual to stop. After this various warning, signals came on my dashboard: brakes, slip indicator, brake system warning light, PCS, ABS. I took it in to Toyota dealer they said I needed to replace my master cylinder kit and brake booster pump. My concern is that when I went online, I discovered this has been an on going problem with no recall. It has caused accidents!
The contact owned a 2013 Toyota Prius. The contact stated that while driving at approximately 25 MPH, the ABS warning light was illuminated. The contact then stated that the brake pedal was applied but failed to respond, causing the vehicle to swerve and the contact to crash into a retaining wall. The contact sustained whiplash. The vehicle was taken to an independent mechanic, where failure codes were retrieved for the brake booster and ABS. The vehicle was taken to a local dealer, where it was diagnosed that the brake booster needed to be replaced; however, the warranty had expired. The vehicle was not repaired and was auctioned. The manufacturer was not made aware of the failure. The approximate failure mileage was 143,000.
The brake booster begins to show signs of failure and Toyota refuses to address it citing expired warranty. The faulty brake booster in Toyota Prius is a known issue to Toyota since there are numerous accidents happened because of it and a class action lawsuit brought against Toyota.
As my wife was driving my children to school All the lights on my 2013 Prius V dash came on as I was driving on December 2, 2022. All braking power became stiff and it was hard for me to stop. I pulled over turned off my car called AAA. When the AAA driver came to check out the vehicle she was surprised he told me “oh ya this is a common problem. He told me is most likely was the ABS master cylinder and brake boosters needing to be replaced. I would take it to Lithia Toyota of Missoula. A representative from BOSCH came to look at the vehicle made a special appointment for this person to meet me and my wife at my local Toyota dealership. They checked the car and told me there wasn’t a problem with my brakes. The Bosch representative said the car was fine. My wife and I would then leave and exactly one week my wife called me at work to say all the lights on the dash would came on again as she was driving. We would then take it back to Lithia Toyota for them to tell me it was the ABS braking system and I would need to spend $5000 to get the car repaired. Parts and labor. Her car is only worth 11500. They wanted me to spend more then half of what the car was worth. I would research and learn so many people are having this issue. There was a “customer support program that ended at the end of August 2022. This would be there way of weaseling themselves out of the issue. I am reporting this to help me and other drivers. Please don’t ignore. There are TOO MANY COMPLAINTS FOR YOU TO I
All brake and traction lights illuminated. Brake pedal developed variable pressure. Brake Booster diagnosed. This particular issue is now appearing across many Toyota Prius V of the same vintage. A TSB and Recall should be announced, extremely unsafe to drive as is.
Completely unexpected, I started my Prius V and the ABS warning light, Traction control and parking brake lights were on. I had been hearing a high pitched thumping sound when stopped at street light or other times when brakes were engaged, but my mechanic was unable to locate the source. After the warning lights came on, The brakes still worked in a limited fashion requiring several seconds to engage. Had I not been an experienced driver using longer distance between myself and other drivers, I am sure I would have wrecked. Took the car to my mechanic. He ran the codes and found C 1391. After researching the chat groups, I found this to be a long term known defect. Disappointed that consumers reports did not mention. Called dealership and they required their machines run diagnostic codes. I decided to call Toyota customer service and talked to several levels of associates and I am stone walled. By the way: I feel for those people in their jobs. The supervisor I talked with kept mentioning the distressing lights. My concern is the wrecks I, and other drivers, could cause. I do see people stating in chat groups that thry have wrecked. And someone mentioned that if the dealership runs the code, the receipt will say “ do not drive” and “Toyota is not liable” if car is driven and a wreck occurs. ( my summary may not be exact.) I now have a fabulous non-functioning car.
We bought this car new and since then we have replaced the right low beam headlight at least four times. At least twice it has failed while driving at night.
The contact owns a 2013 Toyota Prius. The contact stated while driving with the brake pedal applied, the vehicle hesitated and was slow to respond. The brake warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the brake module needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 125,000.
PRIUS DISPLAYED ALL BRAKE WARNING LIGHTS WHEN CAR WAS RUNNING. TOYOTA DEALERSHIP CONFIRMED THAT BRAKE BOOSTER AND PUMP ASSEMBLY NEED TO BE REPLACED, BUT WOULD NOT REPLACE THEM UNDER CUSTOMER SUPPORT PROGRAM 20TE07 BECAUSE THEY COULD NOT PULL THE SPECIFIED DIAGNOSTIC CODE. DEALER ACKNOWLEDGED THAT THE BATTERY DYING TWO WEEKS PRIOR COULD HAVE ERASED THE NECESSARY CODES, BUT STILL REFUSED TO FIX THE CAR. AFTER CALLING THE CORPORATE CUSTOMER SERVICE LINE AND SPEAKING TO SOMEONE FOR 30 MINUTES, THEY STATED THAT TOYOTA COULD FIX THE PROBLEM, BUT MADE A BUSINESS DECISION NOT TO.
TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS V. THE CONTACT STATED THAT THERE WAS CLICKING SOUND COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE DRIVER'S SIDE HALF SHAFT AND BALL JOINT TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
LOSS OF POWER, ENGINE RATTLE AT START. TOYOTA DEALER INSPECTED AND SAID THE HEAD GASKET IS COMPROMISED. WE HAVE ALWAYS TAKE CARE AND REGULAR MAINTENANCE ON THE VEHICLE. I FOUND OUT THAT TOYOTA HAS A FAULT EGR SYSTEM THAT IS THE SOURCE OF THE COMPROMISE. TOYOTA NEVER NOTIFIED US.
I WAS DRIVING ON THE HIGHWAY THE OTHER DAY AND MY 2013 PRIUS AND ALL OF A SUDDEN I FELT A POP AND I HAD NO GAS BY THE GRACE OF GOD I WAS ABLE TO PULL OVER AND NOT GET KILLED I CALLED FOR ROADSIDE ASSISTANCE I DID HAVE POWER I DID HAVE STEERING BUT THERE WAS NO GAS UPON CHECKING AT MY TOYOTA DEALER THEY SAID THE PISTON HAD GONE STRAIGHT THROUGH THE ENGINE AND I NEEDED A NEW ENGINE AND THAT IT WAS PROBABLY DUE TO ABUSE OF OIL AND LACK OF OIL CHANGES I GOOGLED AND SAW THAT THIS WAS A KNOWN PROBLEM AND I'M ACTUALLY A DOCTOR AND HAVE SEVEN CHILDREN AND I DID CHANGE MY OIL AND I HAD NO WARNING LIGHT
MY PRIUS V RECENTLY STARTED TO HAVE SOME ISSUES WITH COOLANT LOSS AND LOSS OF PERFORMANCE. MY ONBOARD MONITORING SYSTEM (HUM BY VERIZON) WARNED ME I HAVE A MISFIRE ON CYLINDER 2. I REPLACED THE SPARK PLUGS ( DENSO PLUGS) AND CHECKED ALL THE COILS. I ALSO CHECKED AND CLEANED THE EGR VALVE. THIS MADE NO DIFFERENCE. UPON START UP, THERE IS A LOUD KNOCKING NOISE AND I HAVE WATER PERIODICALLY COMING OUT OF THE TAILPIPE. I HAVE TAKEN MY CAR TO A REPUTABLE SHOP THAT SPECIALIZES IN ASIAN CARS AND IT HAS BEEN DIAGNOSED WITH A BLOWN HEAD GASKET AT 165,000 MILES. THATS A VERY COSTLY REPAIR! I HAVE LOOKED AT PRIUS FORUMS AND SEEMS LIKE THIS IS NOT UNUSUAL FOR THIS YEAR MODEL. ACCORDING TO TO PEOPLE THAT ARE ON THIS FORUM, TOYOTA HAS SINCE CORRECTED THIS PROBLEM. IF THIS IS TRUE, SHOULDN'T TOYOTA BE RESPONSIBLE FOR DAMAGES? AS A CONSUMER AND WORKING MAN, IS IT FAIR THAT I BOUGHT THIS VEHICLE IN GOOD FAITH BECAUSE OF TOYOTAS REPUTATION, ONLY TO FIND OUT THAT I HAVE BEEN DECEIVED BECAUSE THEY HAVE BEEN AWARE OF THIS PROBLEM?
MY BRAKES FAILED ON A TWO-LANE DIVIDED STREET IN LUTZ. WE WERE DRIVING STRAIGHT, AND WHEN MY HUSBAND PUT HIS FOOT ON THE BRAKE, THEY FAILED. WE DROVE TO THE NEAREST TOYOTA GARAGE AND THE AGENT SAID THAT IT WAS A MASTER CYLINDER PROBLEM BUT THE PRIUS WOULD BE COVERED UNDER A RECALL - PRIUS' LESS THAN 10 YEARS OLD AND LESS THAN 150,000 MILES ON THE CLOCK WERE COVERED. MY CAR FIT BOTH CRITERIA. ON RETURNING TO COLLECT THE CAR, NONE OF THE V CLASS PRIUS' WERE INCLUDED. THE PART NUMBER WAS C1391. WE HAD TO PAY $3886.09. OUR MANUFACTURER NUMBER WAS NOT COVERED. IT WAS ONE NUMBER DIFFERENT. I SPOKE TO THE MOST SENIOR EXECUTIVE I COULD CONTACT AT TOYOTA. (DANNY CASTRO). DANNY HAD NO ANSWERS THAT I FOUND SATISFACTORY. HIS BASIC REPLY WAS: 'YOUR MANUFACTURERS NUMBER IS NOT INCLUDED.' THESE ARE MY CONCERNS AND REASONS: 1. THERE IS A KNOWN FAULT WITH THE MASTER CYLINDER WITH ALL PRIUS CARS, BUT THE COMPANY SAYS THAT IT IS ONLY RESPONSIBLE FOR CERTAIN MANUFACTURER PART NUMBERS, WHICH DOESN'T INCLUDE THE V'S. I THINK IT'S A DESIGN FAULT AND BY GIVING THE PART A DIFFERENT NUMBER TO AVOID THE RECALL ON V'S, SEEMS UNDERHANDED. 2. THERE IS NOTHING I HAVE DONE TO INSTIGATE OR AGGRAVATE THIS PROBLEM. 3. MY CAR HAS BEEN PERFECTLY SERVICED AND I HAVE NOT MISSED ANY MILEAGE DATES. 4. WE WERE LUCKY. WITH THE BRAKES FAILING ABRUPTLY AND WITHOUT WARNING, WE WERE AT RISK AND I BELIEVE THAT MY COMPLAINT MAY SAVE OTHERS THAT AREN'T SO FORTUNATE AS US. ALL PRIUS CARS SHOULD BE COVERED UNDER THE RECALL PRO
THIS IS SOMETHING THAT'S HAPPENING OCCASIONALLY, I'M DRIVING AND ALL OF THE SUDDEN, THE TRACTION CONTROL, ABS AND BRAKE LIGHTS, TURN ON AND THE BRAKE PEDAL FEELS SLUGGISH AND STARTS TO APPLY AT A DANGEROUS LOW LEVEL, THE PEDAL ALMOST HITS THE FLOOR, THEN A DAY MAY PASS, THEN IT STARTS NORMAL AGAIN, FOR A COUPLE OF HOURS, THEN, THE LIGHTS COME ON AGAIN, AND THE PEDAL STARTS WITH THE PROBLEM AGAIN, IT'S GETTING VERY DANGEROUS FOR ME TO DRIVE THE CAR. THAT HAPPENED WITH MY YOUNGEST SON AND MY GRANDSON, THIS STARTED AT APRIL, AND IT STILL DOING IT 'TILL THIS DAY, PLEASE HELP.
THIS VEHICLE HAS A PUSH START AND KEYLESS REMOTE FOB. THE ENGINE WAS STARTED PROPERLY WITH THE KEYLESS REMOTE INSIDE OF THE VEHICLE. I STEPPED OUT OF THE VEHICLE AND THE KEY WAS LEFT OUTSIDE OF THE VEHICLE. I DROVE AWAY AND THE ENGINE WAS STILL RUNNING. THERE IS NO SAFETY FEATURE THAT NOTIFIES YOU THAT THE KEY IS OUTSIDE OF THE VEHICLE OR STOPS THE ENGINE WHEN THE KEY IS OUT OF RANGE. *TR
REAR PASSENGER SIDE SEATBELT JAMS FREQUENTLY. ISSUE STARTED ~3YRS INTO OWNERSHIP BUT SINCE USING LATCH CAR SEATS FOR MY KIDS IN THAT SEAT DIDN'T NEED TO USE OR WOULD USE OTHER SEATS IF UNABLE TO RELEASE THE SEATBELT. I TOOK INTO DEALERSHIP TO LOOK AT 5YR / 80,000 MARK (NOV 2018) AND THEY TUGGED AND WERE ABLE TO GET FUNCTIONAL, BUT PROBLEM QUICKLY CAME BACK. NOW AT 7YR/100,000 MARK, BELT IS COMPLETELY NON-FUNCTIONAL AND REQUIRING A $400 REPLACE COST (OUTSIDE OF ANY WARRANTY PER DEALERSHIP AND TOYOTA CORPORATE SO NO FURTHER ACTION TAKEN). MY CASE ID IS [XXX] WITH TOYOTA AND I AM CURRENTLY INCURRING THE COST TO REPLACE AS MY DAUGHTER IS NOW OUTSIDE NON-LATCH CAR SEATS. I WOULD FEEL SICK TO MY STOMACH IF ANYONE ELSE HAS SIMILAR ISSUE AND DECIDED TO NOT REPLACE AND IN COURSE OF AN ACCIDENT WOULD BE INJURED OR DIE BECAUSE OF IT. I FEEL THIS SHOULD BE A RECALL ITEM IF THERE ARE ISSUES WITH THE PART AND FEEL SINCE THIS IS BEING CONSIDERED OUTSIDE OF ANY WARRANTY MAKE ME HESITATE TO PURCHASE ANOTHER TOYOTA AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WE WERE DRIVING IN THE CITY AND AFTER GOING ON A SLIGHT INCLINE ROAD THE CAR STARTED TO LOSE POWER. NOTICED A FEW WARNING INDICATORS CAME ON THE DASH THEN I LOST THE ABILITY TO ACCELERATE THE CAR SO I HAD TO PULL OVER WHILE IT WAS SLOWING DOWN. I RESTARTED THE CAR AND WAS ABLE TO DRIVE SHORT DISTANCES TILL IT COMPLETELY LOST THE ABILITY TO DRIVE DUE TO LOST OF ACCELERATION. VERY SCARY SITUATION AND IT SEEMS LIKE ITS DUE TO THEIR INVERTER ISSUES THEY WERE TRYING TO FIX WITH A SOFTWARE UPDATE. IF THE SHOP CONFIRMS, ITS DUE TO THE INVERTER ISSUES, NOT SURE IF ID FEEL SAFE DRIVING THE CAR EVEN IF THEY REPLACE THE WHOLE INVERTER ASSEMBLY. IT'S OUR FAMILY CAR FOR ROAD TRIPS AND I WOULDN'T FEEL COMFORTABLE UNTIL THEY FIND A SOLID FIX FOR THIS ISSUE. 3 RECALLS FOR THE SAME ISSUE? THAT'S RIDICULOUS. *TR
WHILE DRIVING THE VEHICLE A SEQUENCE OF 4 LIGHTS APPEARS ON THE DASH- 1. BRAKE LIGHT 2. MASTER WARNING LIGHT 3. SLIP INDICATOR LIGHT AND 4. ABS (ANTI-LOCK BRAKE SYSTEM INDICATOR LIGHT). WHEN THIS HAPPENS THE VEHICLE'S POWER BRAKING SYSTEM GOES INTO WHAT SEEMS TO BE A MANUAL MODE MAKING THE PEDAL HARD TO PRESS AND BRAKES TO MALFUNCTION, IT IS SO DANGEROUS. I TOOK THE VEHICLE TO MY LOCAL TOYOTA DEALER AND THEY CONFIRMED FAULT CODE C1391 (ABNORMAL LEAK IN THE ACCUMULATOR) AND THE "BRAKE CYLINDER ASSY. ABS PUMP, PART # 47050-47110 IS DEFECTIVE. THE ESTIMATE GIVEN BY THE DEALER FOR MY REPAIR WAS $3040.00. AFTER DOING MY RESEARCH ON THE CONDITION, IT WAS DISCOVERED THAT TOYOTA HAS ISSUED A WARRANTY ENHANCEMENT LETTER CODED "ZJB" FOR SIMILAR PRIUS VEHICLES OF THE SAME YEAR SPAN AS MY VEHICLE. AFTER CONTACTING TOYOTA, THEY STATED THE ENHANCEMENT IS VIN-SPECIFIC AND THE PRIUS V MODEL DOES NOT FALL WITHIN THE "ZJB" ENHANCEMENT. THE ENHANCEMENT CURRENTLY APPLIES TO 2012-2015 PRIUS AND PRIUS PHV VEHICLES, BUT NOT THE PRIUS V. THE PROGRAM OFFERS COMPLETE REPAIR, AT ZERO COST TO THE CUSTOMER. IT IS MY POSITION THAT THE PRIUS V SHOULD BE INCLUDED IN THIS REWORK AS IT AFFECTS THE SAME COMPONENTS, SAME FAULT CODES, AND SAME SYMPTOMS AFFECTED ON THE COVERED MODELS. TOYOTA IS WELL AWARE OF THE ISSUE WITH THESE ABS BRAKE PUMPS GOING BACK TO THEIR 2010 CARS. IT IS ALSO MY POSITION THAT SINCE THERE ARE LESS PRIUS V MODELS ON THE ROAD, THERE JUST HASN'T BEEN ENOUGH COMPLAINTS TO MAKE IT RELEVANT. I
THE ENGINE OIL RUNS LOW BETWEEN OIL CHANGES AND NO WARNING LIGHTS ARE DISPLAYED. THE CAR WAS IN MOTION AND SHAKING AND JERKING OCCURRED. THE CAR WAS ON A CITY STREET. I ADDED THE APPROPRIATE TYPE AND WEIGHT OF OIL. IT HAS HAPPENED SEVERAL TIMES SINCE FIRST TIME BUT I CHECK IT REGULARLY. I KNOW ONE OTHER PRIUS V 5 2013 OWNER WHO HAS THE SAME ISSUE.
2013 PRIUS, MILEAGE 100,590 CAR IN MOTION DRIVING ON CITY STREETS. WHILE BREAKING ON UNEVEN ROADS/POTHOLES, THE CAR SKIDS AND FRONT WHEELS LOCK UP AND TRACTION CONTROL/BREAK ASSIST LIGHT APPEARS ON THE DASHBOARD. WHEN THIS OCCURS THE CAR IS DANGEROUSLY SLOW TO BREAK AND TAKES FAR TOO LONG TO STOP. THIS HAPPENS ALMOST DAILY ON MY COMMUTE TO WORK IN BOTH DRY AND WET CONDITIONS. THIS SEEMS TO BE AN ISSUE WITH THE BREAKING/STABILITY SYSTEM.
TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS V. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF A PICKUP TRUCK. THE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WAS NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. *LN*JB *DT*JB
OWN A 2013 PRIUS V. NOTICED ABOUT 5 TIMES OVER PAST 2 YEARS-WHEN CAR STARTS AFTER SITTING OVERNIGHT (12 HOURS) AND PUT INTO GEAR, CAR WILL ROLL BACK WHILE FOOT IS DEPRESSED ON BRAKE. AFTER A FEW FEET OF ROLLING AND PUMPING BRAKES, CAR WILL STOP.NO INJURIES OR DAMAGE SUSTAINED AS CAR WAS IN FLAT CARPORT. OVER PAST 6 MONTHS, BRAKING WHILE AT LOW SPEEDS (LESS THAN 5 MPH), PRODUCED A RHYTHMIC JERKING TYPE OF STOP. DEALERSHIP DIAGNOSED PROBLEM AS NEEDING REPLACEMENT OF BRAKE BOOSTER PUMP AND MASTER BOOSTER ASSEMBLY. DROVE CAR WITHOUT REPAIR FOR 1.5 MORE MONTHS WHEN ABS WARNING LIGHTS CAME ON WHILE ON THE FREEWAY. STOPPING DISTANCE GREATLY INCREASED AND NEED TO PRESS THE BRAKE DOWN HARD WAS A SIGNIFICANT DIFFERENCE. WROTE TO TOYOTA HEADQUARTERS AS WELL AS LOCAL SERVCO WHICH IS THE MAIN TOYOTA/LEXUS/SUBARU DEALER IN HAWAII. THEY DECLINED TO MY REQUEST TO REPAIR THE DEFECT AT NO CHARGE STATING CAR IS NOT COVERED UNDER THE ZJB CUSTOMER SUPPORT PROGRAM THAT TOYOTA ALREADY HAS IN PLACE FOR 2010-2015 PRIUS AND PRIUS PLUG IN (BUT NOT THE PRIUS V). DEALER STATES THE ZJB PROGRAM IS A "COURTESY" FOR THOSE COVERED VEHICLES. THIS IS A DEFECTIVE PART THAT TOYOTA AND SERVCO KNOWINGLY SOLD TO THE CONSUMER-IT IS A CONSUMER SAFETY ISSUE.
I WAS LEAVING WORK AND AS I GOT ON TO THE FREEWAY, I NOTICED THAT WHEN I PRESSED THE ACCELERATION, THE CAR WOULD REV AND JERK. DIDN'T THINK MUCH OF IT THINKING I WOULD MAKE IT HOME. BY TIME I MADE IT TO THE FREEWAY, MY CAR BEGAN TO REV LOUDLY AND I NOTICED I WAS LOOSING ACCELERATION. AROUND THIS TIME I WAS GOING ALMOST 65MPH. SO I PULLED OFF THE FREEWAY AND INSPECTED THE ENGINE, DIDN'T SEE ANYTHING OUT OF THE ORDINARY SO TRIED TO CRANK IT UP AGAIN. CAR CRUNK, 'READY' LIGHT CAME ON AND SO DID ELECTRIC VEHICLE MODE. AS THE CAR WENT START THE ENGINE, THE LOUD RATTLE AND SHAKING OF THE CAR COULD BE HEAR AND FELT. I WAS ABLE TO DRIVE ANOTHER HALF A MILE BEFORE THE CAR JUST SHUT DOWN. THEY CAR WOULD NOT DRIVE OVER 5 MILES PER HOUR. WHEN IT SHUT DOWN THE ENGINE BEGAN TO SMOKE SO I KNEW THAT COULD NOT BE GOOD. I TRIED TO TURN IT BACK ON AND AT THE POINT I NOTICED I COULD NOT PUT THE CAR INTO REVERSE NOR DRIVE. THE 'READY' LIGHT DID NOT COME ON AND I NO LONGER HAD POWER STEERING. THE FOLLOWING DAY I GOT IT TOWED TO THE MECHANIC AND WAS INFORMED THAT I HAD 'THREW A ROD.' I LOOKED AND SAW THAT OTHER OWNERS HAD SUBMITTED A COMPLAINT WITH VERY SIMILAR ISSUES. THOUGHT THAT SUBMITTING THIS WOULD BE EFFECTIVE AS IF THIS ISSUE PERSIST. THERE MAY NOT BE OTHER OWNERS WHO ARE LUCKY ENOUGH TO MAKE IT OFF THE FREEWAY WITHOUT HAVING ANY ACCELERATION POWER.
DURING AN INSPECTION, IT WAS DISCOVERED THAT THE BRAKE ACCUMULATOR AND BOOSTER DEVELOPED AN INTERNAL LEAK. FLUID WAS ACCUMULATING ON TOP OF ENGINE COMPONENTS AND INSIDE THE CABIN ON THE BRAKE PEDAL. THE REPAIR COST NEARLY $3,000.00 AND CAN ONLY BE PERFORMED AT A TOYOTA DEALER DUE TO A SPECIAL TOOL.
TODAY, 9/11/2019. I WAS DRIVING ON HIGHWAY 405, MY CAR WAS GOING AT HIGHWAY SPEED AROUND 65. SUDDENLY THERE WAS A BEEP SOUND AND MY ENGINE LIGHT TURN ON. MY VEHICLE WENT INTO THE "LIMP HOME" MODE, THE CAR WOULD NOT ACCELERATE. THEN THE CAR RED LIGHT WAS ON, AND THE SPEEDOMETER WENT OFF AND THE ENGINE SHUTS OFF. LUCKILY I WAS DRIVING ON THE SLOW LANE AS I WAS PLANNING TO EXIT THE HIGHWAY IN A MILE DISTANCE. MY VEHICLE WOULD NOT RESPOND TO THE ACCELERATION PEDAL AT ALL, SO I PUT ON THE EMERGENCY FLASHING LIGHT UP AND SLOWLY ROW OUT TOWARD THE EXIT. THIS IS THE THIRD TIME HAPPENED TO ME, WITHIN THE LAST 30 DAYS. TWO INCIDENT HAPPENED ON HIGHWAY AND ONE HAPPENED ON LOCAL ROAD. THE FIRST TIME WAS ALSO ON HIGHWAY WITH SIMILAR EXPERIENCE. I AM LUCKY TO BE ALIVE. I HAVE BROUGHT MY VEHICLE IN TO THE TOYOTA DEALER MAINTENANCE 5 DAYS AGO, 9/13/2019, WHERE THEY CLAIMED THEY HAVE CHECKED EVERYTHING AND TOLD ME THE VEHICLE WAS FINE AFTER CHARGING ME $150 ANALYZE FEE. THE VEHICLE IS OBVIOUSLY NOT FINE AND I COULD HAVE BEEN KILLED ON HIGHWAY. THE PICTURE PROVIDED WAS THE DAY BEFORE I BROUGHT MY CAR IN TO THE TOYOTA DEALER.
HEADLIGHT BULBS BURN OUT FREQUENTLY. WE HAVE REPLACED PROBABLY TEN (10) INDIVIDUAL BULBS OVER THE PAST SEVERAL YEARS. TOYOTA DEALER ACHKNOWLEDGED THERE IS A PROBLEM WITH PRIUS V HEADLIGHTS BUT WOULD DO NOTHING FOR US...WE WOULD HAVE TO PAY TO HAVE ANY WORK DONE ON WIRING HARNESS, ETC., TO HOPEFULLY CORRECT THE PROBLEM.
TWO WEEKS AGO I WAS DRIVING 50MPH ON A STREET IN MY TOWN WITH MY 3 GRANDSONS WHEN SUDDENLY MY CAR JOLTED ME FORWARD AND THE SPEED DROPPED TO 20MPH .I IMMEDIATELY TOOK EVASIVE ACTION AND MOVED TO THE CURB AND PUT MY EMERGENCY FLASHERS ON. THE CHECK ENGINE ,CHECK HYBRID SYS. ,CK BRAKING SYSTEM,AND THE ANTI SKID LIGHT ALL CAME ON. I STARTED TO DRIVE BUT THE ENGINE SPEED WOULD ONLY GO 20MPH SO I STAYED CLOSE TO THE CURB AND DROVE TO MY SON'S HOME WHICH WAS LESS THE A MILE AWAY WITH MY FLASHERS GOING. NEEDLESS TO SAY MY GRANDSONS WERE VERY SCARED WITH THE ABRUPT JOLT THAT OCURRED WHEN THE CAR SPEED DROPPED SUDDENLY.THANKS HEAVENS THE DRIVER BEHIND ME WAS NOT TOO CLOSE AND WAS ABLE TO AVOID HITTING ME. I HAD THE CAR TOWED TO MY MECHANIC WHO SAID IT WAS A HYBRID ISSUE SO I HAD MY CAR TOWED AGAIN TO AN INDEPENDENT TOYOTA HYBRID SHOP WHO DIAGNOSED THE FAILURE AS A INVERTER FAILURE. I HAD PREVIOUSLY TAKEN MY CAR TO A CERTIFIED TOYOTA DEALER FOR 2 DIFFERENT SOFTWARE UPDATE RECALLS WITH THE 2ND ONE COMING THREE MONTHS AGO FOR THE NHTSA RECALL NO.18 V-684 HYBRID SYSTEM SOFTWARE UPDATE. THIS FAILURE IS A VERY DANGEROUS FAILURE THAT COULD RESULT IN A SERIOUS OR DEADLY ACCIDENT IF IT HAPPENED ON AN EXPRESSWAY ETC. GOING 70MPH AND THEN SUDDENLY DROPPING TO 20MPH COULD RESULT IN ANOTHER CAR OR TRUCK FOLLOWING BEHIND TO RUN RIGHT OVER YOUR CAR. I AM SURPRISED THAT TOYOTA HAS NOT TAKEN STEPS TO REPLACE THESE INVERTERS. IF I WASN'T RETIRED I WOULD IMMEDIATELY SELL THIS CAR AND BUY ANOTHER AS I NO
PARTIAL BRAKE FAILURE CAUSED BY FAULTY BRAKE BOOSTER AND ACTUATOR. VEHICLE WAS IN MOTIONN ON ROADWAY WHEN LOSS OF BRAKING SUDDENLY HAPPENED.
MAY 3, 2019, APPROXIMATELY 33 DAYS AFTER SOFTWARE UPDATED DUE TO RECALL (TO PREVENT STALLING) VEHICLE EXPERIENCED UNINTENDED ACCELERATION. DUE TO LOCATION OF EVENT, ALL PROPERTY DAMAGE AND INJURIES WERE MINOR. EVENT HAS BEEN REPORTED TO TOYOTA AND OWNER'S AUTO INSURANCE PROVIDER. VEHICLE WAS IN A COMMERCIAL PARKING LOT, BRAKING IN PROCESS, MOVING AT LESS THAN 5 MPH WHEN ACCELERATION OCCURRED.
ENGINE IS STARTING TO BURN OIL AFTER 120000 MILES. APPEARS ENGINE HAS AN INHERENT DESIGN FLAW AS THE SOLUTION TO THIS PROBLEM PER TOYOTA IS TO REPLACE RINGS AND PISTONS AT A $4500 COST TO THE OWNER. SPOKE TO TOYOTA CUSTOMER CARE AND THEY SAY THEY HAVEN'T HEARD ANYTHING YET I TOOK MY CAR TO A TOYOTA DEALERSHIP AND THE SERVICE ADVISOR SAID THAT TOYOTA KNOWS ALL ABOUT THE PROBLEM SO SOMEONE IS NOT TELLING THE TRUTH. I BELIEVE THAT TOYOTA SHOULD STEP UP AND REPAIR THIS DEFECT NOW THAT THEY KNOW THEY HAVE IT AT THEIR COST. I HAD A 100000 WARRANTY ON THE VEHICLE AND HAVE ALWAYS SERVICED IT EVERY 5000 MILES. THAT'S HOW I FOUND OUT THAT I HAD THE PROBLEM. THE NEXT PROBLEM IS THAT THE OWNERS ARE GOING TO SELL THEIR VEHICLES TO AN UNSUSPECTING OWNER WHO WILL INHERENT THIS PROBLEM. ALSO, THE VALUE OF MY CAR WILL DIMINISH AS A RESULT OF THIS DEFECT. TOYOTA JUST WANTS THIS PROBLEM TO GO AWAY AND THAT'S NOT RIGHT THAT THEY DON'T MAKE AN ACCOMMODATION TO HELP THE CONSUMER WHO HAS TRUSTED THEM OVER THE MANY YEARS. I HAVE PURCHASED 3 OTHER TOYOTA S OVER THE YEARS AND THEY ALL LIVED UP TO THE QUALITY THAT TOYOTA SELLS TO THE CONSUMER. THIS TIME THEY HAVE AN INHERENT DESIGN ISSUE THAT THEY WANT TO SWEEP UNDER THE RUG
TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS V. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO BRAKE, THE VEHICLE DID NOT STOP AND THE TIRE PRESSURE MONITORING SYSTEM, ANTI-LOCK, BRAKE, AND ELECTRONIC STABILITY CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO JOHN ELWAY'S CROWN TOYOTA (1201 KETTERING DR, ONTARIO, CA 91761) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER/BRAKE BOOSTER PUMP AND MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE VEHICLE HAD A SOFTWARE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,853. THE CONSUMER STATED THE VEHICLE OVER HEATED. THE HYBRID BATTERY PACK NEEDED TO BE REPLACED AND THE WAS ALSO AN ISSUE CONCERNING THE ELECTRIC PUMP ASSEMBLY. A RECALL REPAIR WAS COMPLETED ON THE VEHICLE THAT CAUSED ISSUES WITH THE MASTER CYLINDER AND BRAKE BOOSTER PUMP ASSEMBLY. THE CONSUMER HAS SINCE NOT DRIVEN THE VEHICLE. *JS
CAR BEGAN TO DISPLAY INCOHERENT DASH ICON AND ALERTS. WE PARKED AND HAD A TOW SERVICE DELIVER OUR VEHICLE TO TOWN & COUNTRY TOYOTA, SOUTH BLVD, CHARLOTTE NC. THERE THEY TOLD US IT NEEDED ALTERNATELY A $1,500 REPAIR, A $350 REPAIR AND FINALLY A $100 REPAIR, NONE OF WHICH THE SERVICE SALESMAN COULD DESCRIBE OR EXPLAIN. WHEN WE MENTIONED THE SYMPTOMS WERE IDENTICAL TO THE "HYBRID SYSTEM/FAILSAFE DRIVING MODE" RECALL NOTICE HE WAS EVASIVE AND SAID THAT WE WERE TOO LATE FOR THE RECALL. WE DIDN'T THINK IT WAS POSSIBLE TO BE TOO LATE FOR A SAFETY RECALL, ESPECIALLY ONE THAT LANDED IN THE LAST WEEK. AFTER TWO (2) 20 MINUTE WAITS ON HOLD CALLING THE TOYOTA CUSTOMER EXPERIENCE CENTER, WE WERE TOLD NOTHING OF VALUE, EXCEPT WE COULD CHOOSE TO GO BACK TO THE SAME DEALER AND ASK FOR SOMEONE DIFFERENT, OR WE COULD GO TO A DIFFERENT DEALERSHIP (I AM NOT MAKING THIS STUFF UP...!) WE ARE AT A LOSS; IS THIS A SAFETY CONCERN OR NOT? TOYOTA AND THE DEALER DO NOT ACT LIKE IT'S VERY IMPORTANT TO THEM. IS IT POSSIBLE FOR YOUR ENFORCEMENT POWERS TO MOVE THIS PROCESS TOWARDS A RESULT THAT MIGHT ENTAIL ADDITIONAL SAFETY..?
I WAS DRIVING AND PULLING OUT INTO THE ROAD AND UPON ACCELERATING THE CAR JUMPED AND THEN SUDDENLY STALLED - LUCKILY I WAS ABLE TO MOVE IT TO THE SIDE OF THE ROAD. AFTER RESTART THE CAR IS RUNNING SLOWLY AS FAR AS PICKUP AND ALL THE YELLOW LIGHTS ARE ON. IT SEEMS THIS WAS A RECALL IN OCT. 2018 AND I THINK NOW MY INVERTER IS BLOWN OR NOT WORKING. TAKING IT TO THE DEALERSHIP TO DIAGNOSE.
MY VEHICLE HAS A BLOWN MOTOR. IT HAS 152K MILES ON IT. IT BEGAN TO RANDOMLY EAT OIL. I SERVICE THE VEHICLE REGULARLY THROUGH PEP BOYS. THE OIL LIGHT WOULD ONLY COME ON AROUND A CURVE. THERE IS NO ENGINE IS HOT LIGHT AND THE CHECK ENGINE LIGHT DIDN'T COME ON. NOW IT WILL COST 6K TO FIX THE MOTOR AND I STILL OWE 10K. TOYOTA DENIES ANYTHING ABOUT A RECALL OR LAWSUITS WHEN WE CALLED AND WILL NOT HELP. ANY INFORMATION YOU MAY HAVE ON LITIGATION WOULD BE APPRECIATED. THANKS FOR YOUR TIME, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
AFTER THE ORIGINAL LIGHT BULBS FOR THE HEADLIGHTS BURNED OUT WE BOUGHT HIGH-QUALITY REPLACEMENTS ONLY TO HAVE THEM BURN OUT RATHER QUICKLY. IT'S NOW BEEN A YEAR-AND-A-HALF AND THE LIGHT BULBS ARE BURNING OUT AN AVERAGE OF EVERY TWO MONTHS AT MOST. WE'VE SINCE DISCOVERED THAT THERE HAS BEEN A WIRING HARNESS RECALL FOR ALL SORTS OF OTHER PRIUS MAKES AND YEARS BUT TOYOTA REFUSES TO ACKNOWLEDGE THIS PROBLEM WITH OUR CAR. A VERY CURSORY AND 15-MINUTE GOOGLE SEARCH SHOWS THAT THIS IS AN ISSUE WITH MY MODEL YEAR AND SEVERAL OTHERS THAT HAS GONE UNADDRESSED. THE LAST TIME THIS HAPPENED WE DISCOVERED THAT ARE HEADLIGHTS HAD BURNED OUT BECAUSE WE WERE DRIVING AT NIGHT, ON A LIT BUT DARKISH ROAD, WHEN SUDDENLY PEOPLE STARTED PULLING OUT IN FRONT OF US AT THE INTERSECTIONS WE WERE CROSSING. THIS PROBLEM NEEDS TO BE ADDRESSED BEFORE SOMEONE DIES THROUGH NO FAULT OF THEIR OWN. THE PROBLEM STARTED AROUND 60,000 MILES ABOUT A YEAR-AND-A-HALF AGO.
WHILE TRAVELING AT SPEED LIMIT ON FREEWAY SUDDEN EXPLOSION WITH NO CONTACT FROM ROCK/STONE OR DEBRIS-SHATTERING GLASS SOLAR PANEL IN FRONT OF SUNROOF
I HAVE JUST RECEIVED A RECALL NOTICE FROM TOYOTA REGARDING AN UPDATE TO THE HYBRID SYSTEM ON MY CAR. THIS IS THE 3RD SUCH RECALL FOR THE SAME PROBLEM SINCE 2014!! APPARENTLY 2 PREVIOUS UPDATES TO THIS SYSTEM HAVE NOT SOLVED THE PROBLEMS ASSOCIATED WITH THIS ISSUE. THE RECALL STATES THAT A RECALL FIX IS NOT CURRENTLY AVAILABLE, THAT I WILL BE CONTACTED WHEN IT IS AVAILABLE. FIRST OF ALL, IF THEY ARE SUGGESTING ANOTHER SOFTWARE UPDATE, THEN WHY IS THIS NOT AVAILABLE, AS IT IS NOT LIKE THEY HAVE TO ORDER ADDITIONAL PARTS TO FIX THE ISSUE. SECONDLY, IF 2 PREVIOUS SOFTWARE UPDATES HAVE NOT FIXED THE ISSUE IT SEEMS LOGICAL THAT MAYBE IT IS A HARDWARE PROBLEM, BUT OF COURSE THAT WOULD BE TOO EXPENSIVE! WHEN IS THE NHTSA GOING TO GET SOME TEETH AND MAKE THESE COMPANIES THAT ARE EARNING BILLIONS IN PROFITS FIX THEIR MISTAKES WITHOUT DRAGING THING OUT FOR YEARS???
OFTEN REFERRED CLOCK SPRING AS IT IS REFERRED TO PART NUMBER 84307-47020 IT AFFECTS A MULTITUDE OF THINGS ON MY CAR THAT ARE SAFETY RELATED INCLUDING THE HORN, THE BUTTONS ON THE STEERING WHEEL THAT CONTROL THE RADIO AND TRICKS ODOMETER, THE AIRBAG, MAYBE BE AIRBAGS PLEARLE, BE ADAPTIVE CRUISE CONTROL AND MAYBE OTHER THINGS. MY KNOWLEDGE MY CAR HAS NEVER BEEN WRECKED OR HAD AIRBAGS BLOWN AND THIS IS VERY PREMATURE FOR THIS PART TO FAIL. BELIEVE TOYOTA SHOULD TAKE RESPONSIBILITY FOR IT. THE WARNING LIGHT CAME ON AND IT SAYS IN THE MANUAL THAT IS UNSAFE TO DRIVE. DO NOT HAVE A CLUE WHY IT FAILED. THE TOYOTA DEALER REPAIR IS CLOSE TO $900 WHICH IS RIDICULOUS.
LOOKS LIKE THE METAL PIECE THAT ATTACHES THE SEAT TO THE FLOOR OF THE CAR IS RESTING. I TOOK IT TO THE DEALER AND THEY SAID IT IS OUT OF WARRANTY. I THINK THAT TOYOTA COVERS REST FOR 10 YEARS. THEY SAY NO LOOKS LIKE THE METAL PIECE THAT ATTACHES THE SEAT TO THE FLOOR OF THE CAR IS RESTING. I TOOK IT TO THE DEALER AND THEY SAY IT IS OUT OF WARRANTY. IT IS IT'S ONLY BY A FEW MONTHS.
THIS HAS HAPPENED FIVE TIMES NOW, THUS FAR ONLY ON A LEVEL SURFACE. STARTING WITH THE CAR OFF AND PARKED WITH THE PARKING BRAKE ON. I DEPRESS AND HOLD THE BRAKE PEDAL WITH MY RIGHT FOOT. START THE CAR BY PRESSING POWER. WHILE CONTINUING TO HOLD THE BRAKE PEDAL I DEPRESS AND RELEASE THE PARKING BRAKE TO DISENGAGE IT. THEN, STILL WITH MY FOOT ON THE BRAKE PEDAL, I SHIFT INTO REVERSE. INSTEAD OF REMAINING STILL THE CAR ROLLS BACKWARDS. IMMEDIATELY DEPRESSING THE BRAKE PEDAL FARTHER DOES NOT CAUSE ANY BRAKING. I HAVE INSTINCTIVELY REMOVED MY FOOT FROM THE PEDAL COMPLETELY AND THEN DEPRESSED THE PEDAL AGAIN. THE SECOND ATTEMPT HAS ALWAYS RESULTED IN BRAKING. FORTUNATELY THIS HAS OCCURRED ONLY WHEN THERE HAS BEEN NO TRAFFIC OR OBSTACLE BEHIND THE CAR BUT IT IS GREATLY CONCERNING, PARTICULARLY ON SAN FRANCISCO HILLS, TO WORRY THAT THE BRAKES WILL NOT FUNCTION WHEN SHIFTING INTO GEAR FROM PARK. FURTHER THERE SEEMS TO BE NO WARNING WHEN THE BRAKES MAY MALFUNCTION. I CAN ONLY TELL THE BRAKES AREN'T WORKING WHEN IT STARTS ROLLING BACKWARD UNDER POWER.
TOYOTA IMP AS I WENT TO ACCELERATE ONTO ONE OF THE MOST DANGEROUS ENTRANCES TO THE 110 PARKWAY IN LOS ANGELES, MY CAR STALLED. THE CAR WORKED VERY SLOWLY FOR A COUPLE OF MINUTES, THEN IT WOULD NOT EVEN GO INTO DRIVE. THERE WAS STILL POWER AND AIR CONDITIONING. AFTER HAVING IT TOWED OFF THE HIGHWAY TO THE DEALERSHIP, IT WAS CONFIRMED TO BE THE POWER INVERTER. I HAD THE SOFTWARE RECALL DONE IN 2015, YET MY CAR'S INVERTER STILL FAILED.
HEADLIGHT TURNS ITSELF OFF. REPLACED BULB MULTIPLE TIMES. HEADLIGHT WORKS FOR A FEW HOURS THEN TURNS OFF AGAIN.
PASSENGER SIDE AIR BAG DOES NOT WORK. IT WILL NOT GO BACK ON.
MY CAR HAS A PROBLEM WITH THE RADAR CONTROL. IT HAS FAILED MULTIPLY TIMES ON THE FREEWAY WHEN I HAD IT IN CRUISE. THE PROBLEM IS THAT A "BEEP BEEP GOES OFF AND THEN THE CAR SLOWS DOWN FOR NO APPARENT REASON. THIS HAS HAPPENED MOSTLY IN WET WEATHER BUT HAS FAILED MANY TIMES. WITH NO ONE IN FROM OF ME. I HAD IT IN TO TOYOTA AND THEN SPENT THE WHOLE DAY GOING OVER THE CAR. THEY SAID THERE IS NOTHING WRONG WITH THE CAR BUT MAYBE NOT USE THE CRUISE. THEY WOULD NOT SENT ME A LETTER TO THE FACT THAT THEY DID NOT FIND ANYTHING WRONG. IT TOOK ME 3 TO 4 DAYS OF CALLING AND FAXING TO GET THIS INFO. NOW THE INSURANCE COMPANY IS TELLING ME THAT BEFORE I BOUGHT THIS SUPPOSABLE NEW CAR IN 2015 WITH ONLY 8,000 MILES ON IT THAT IT HAS BEEN WRECKED OR IN 2 ACCIDENTS BEFORE I BOUGHT IT. I BELIEVE THAT THERE IS SOMETHING SERIOUSLY WRONG WITH IT AND IT IS A DANGER TO DRIVE IT. CAN YOU HELP ME.I CAN NOT SUPPLY YOU WITH ANY DATA OTHER THAN MY PERMISSION FAX THAT I SENT TOYOTA TO GO THROUGH MY CAR. MY SON DROVE THE CAR OR I AM NOT THE ONLY ONE THAT WITNESS THIS OCCURRENCE
I WAS ATTEMPTING TO PASS A SEMI TRUCK. WHEN I PRESSED ON THE ACCELERATOR, THERE WAS NO POWER. THE CAR ACTED LIKE IT HAD BEEN SHUT OFF. THE STABILITY CONTROL, TIRE PRESSURE AND CHECK ENGINE LIGHTS CAME ON. I TURNED ON THE HAZARD LIGHTS AND ATTEMPTED TO RESTART THE CAR. THE WARNING LIGHTS REMAINED ILLUMINATED AND THE CAR ACTED LIKE IT WAS STRAINING OR LUGGING. I DISCOVERED IF I BACKED OFF THE ACCELERATOR AND THEN ACCELERATED, I WAS ABLE TO DRIVE THE VEHICLE. I HAD TO REPEAT THE PROCESS OF BACKING OFF THE ACCELERATOR AT EVERY TRAFFIC LIGHT . I TOOK THE CAR TO THE DEALER WHO SOLD IT TO ME. IT IS BEING FIXED, BUT MY VIN # DOES NOT SHOW UP AS PART OF THE RECALL FOR THIS PROBLEM.
I AM CONCERNED AS THE OWNER OF THE IDENTIFIED VEHICLE IN THIS COMPLAINT OF SERIOUS SAFETY AND VEHICLE FUEL EFFICIENCY ISSUES REGARDING THIS VEHICLE. IT HAS BEEN WIDELY CIRCULATED IN NATIONAL MEDIA THAT CERTAIN TOYOTA PRIUS VEHICLES, HAVE BEEN INVOLVED IN CATASTROPHIC POWER INVERTER FAILURES THAT HAVE RESULTED IN SERIOUS DAMAGE TO THESE VEHICLES AND OFTEN SERIOUS AND POTENTIALLY LIFE THREATENING BODILY INJURIES TO THE OCCUPANTS OF THESE VEHICLES. IT SHOULD BE NOTED THAT MY PRIUS WAS PART OF A RECALL CAMPAIGN THAT WAS SUPPOSED TO ADDRESS THIS INVERTER ISSUE BUT SEEMS TO HAVE BEEN NOTHING MORE THAN A BAND-AID SOFTWARE FIX TO A PROBLEM THAT IS ACTUALLY THE RESULT OF DEFECTIVE ELECTRICAL CONNECTIONS. THIS CATASTROPHIC POWER INVERTER FAILURE IS A SERIOUS SAFETY PROBLEM THAT IS FAR BEYOND THE SCOPE OF A SIMPLE SOFTWARE SOLUTION. MANY INDIVIDUALS ARE ALSO COMPLAINING OF UP TO A 15% OR MORE DROP IN FUEL EFFICIENCY SINCE THIS SO-CALLED SOFTWARE FIX WAS INITIATED. I PERSONALLY HAVE EXPERIENCED A DROP IN FUEL EFFICIENCY OF MY PRIUS V FROM A CONSISTENT 42 MPG SINCE 2013 TO 35 MPG OVER THE LAST THREE MONTHS. MY CONCERN THAT THIS DROP IN FUEL EFFICIENCY IS CONNECTED TO THE POWER INVERTER PROBLEMS ASSOCIATED WITH THIS VEHICLE. I RECENTLY COMMUNICATED MY CONCERNS RELATING TO THE POWER INVERTER PROBLEMS TO MY LOCAL TOYOTA DEALER. THEY INFORMED ME THAT THEY WERE AWARE OF SOME ISSUES REGARDING THE INVERTERS AND THAT AS A RESULT TOYOTA INCREASED THE WARRANTY OF THIS COMPONENT FROM 8 YRS./100K MIL
MY WIFE STARTED HER CAR THIS MORNING, PUT IT IN PARK AND THEN STEPPED OUT TO GET THE MAIL. THE VEHICLE UNEXPECTEDLY MOVED FORWARD RUNNING HER OVER AND PINNING HER LEG UNDERNEATH. SHE IS CURRENTLY AT THE HOSPITAL BEING CHECKED FOR INTERNAL INJURIES. HAS THIS BEEN REPORTED AND IF SO, WHY NOT FULLY REPORTED?
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Toyota Prius V → · Every Prius V year → · How the figures are calculated →