Page 3 of 4 · complaints 101–150 of 197

2008 Toyota Highlander Hybrid complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Electrical System
Filed May 23, 2016148,000 milesNJ

CAR DOME LIGHT WAS LEFT ON AND BATTERY DIED. BATTERY WAS 3 YEARS OLD SO I REPLACED WITH NEW BATTERY AND CAR STARTED AND DROVE SHORT DISTANCE. COUPLE OF DAYS LATER I ATTEMPTED TO START CAR BUT IT WOULD NOT START. CHECKED BATTERY AND IT WAS GOOD. WHILE ATTEMPTING TO START CAR, I GET MESSAGES ABOUT CONTACTING DEALER FOR THE PROBLEM ALONG WITH BRAKE WARNING ETC.

Service Brakes
Filed Apr 3, 2016117,000 milesCA

AS I WAS DRIVING ON THE FREEWAY A WARNING ALARM CAME ON AND ON THE DISPLAY SCREEN 3 MESSAGES FLASHED. THE FIRST MESSAGE SAID, "BREAK MALFUNCTION - PLEASE PULL OVER SAFELY AND CONTACT YOUR SERVICE DEALER IMMEDIATELY". THE SECOND MESSAGE SAID, "CHECK VSC" AND THIRD SAID, "CHECK ABS". ON TOP OF THAT ALL OF THE WARNING DEVICE LIGHTS CAME ON THE DASHBOARD. THIS WAS ALARMING AND DISCONCERTING. I HAD TO DRIVE ABOUT 10 MORE MILES BEFORE I COULD PULL OVER AND STOP SAFELY. THE WARNING SIGNS HAVE NOT GONE AWAY AND I WILL HAVE TO TAKE IT TO THE TOYOTA SERVICE CENTER. I HAVE NOTICED MULTIPLE OTHER COMPLAINTS REGARDING THE SAME ISSUE. SEEMS TO HAPPEN OFTEN WITH THE 2008 MODEL.

Service Brakes
Filed Mar 24, 2016162,000 milesFL

FAILED ABS ACTUATOR SYSTEM. BRAKES DO NOT WORK. THEY "GRAB" AND OR DO NOT WORK WHEN YOU NEED THEM. HAVE TO PUMP MANY TIMES TO STOP VEHICLE.

Service Brakes
Filed Feb 24, 201684,687 milesPR

AT 61.614 MILES NOV.9 2013, DIAGNOSED CODE C1391, ABNORMAL LEAK IN ACCUMULATOR. VERIFIED BY DEALER WHERE IT WAS BOUGHT. ABS MODULE DIAGNOSED WITH INTERNAL DAMAGES. ACTUATOR ASSY, BR, PART NUM. 44050-48320 WAS REPLACED UNDER EXTENDED WARRANTY, FOR $3,102.71 PLUS BRAKE FLUID, FOR $3,118.25 AFTER THE SYSTEM WAS BLED ALSO (SEE INVOICE OF THAT DATE). PROBLEM RETURNED INVOLVING SAME PART 44050-48320, PLUS PART NUM. 47070-48020 PUMP ASSY, BRAKE DEFECTIVE AT 84,687 MILES, JUST 23,073 MILES LATER, LAST DECEMBER 17, 2015; WAS TAKEN TO ANOTHER DEALER, BRAULIO AGOSTO TOYOTA IN RIO PIEDRAS, PUERTO RICO AS REPRINT SHOWS, FROM DEC.17 2015 (REPRINT DATE WAS DEC.31 2015). ALSO INCLUDED PHOTOS SHOWING EXACT MILEAGE OF 84,687 MILES, EASY TO VERIFY WITH REPRINT, AND WARNING MESSAGES DISPLAYED INSIDE THE VEHICLE, SAME MESSAGES APPEARED LAST NOV. 9 2013. VEHICLE HAS EXCELLENT MAINTENANCE AT 2 DIFFERENT DEALERS; I AM INCLUDING RELATED INVOICES: JUNE 7 2013 AT 55,586 MILES:1ST REAR BRAKE PADS REPLACEMENT, TURNING OF ROTORS PERFORMED, 1ST PROBLEM ON NOV. 9 2013 JUST 5 MONTHS 2 DAYS LATER; PDF INVOICE DEC.19 2014 AT 72,436 MILES, WHEN FRONT BRAKE PADS WERE REPLACED AT OUR REQUEST, DUE TO EXCESSIVE BRAKE PEDAL TRAVEL; OCT/15/15 AT 82,379 MILES LEFT CALIPER BASE WAS REPLACED, PART 4722-48140; 47717-48150 PLATE PAD SUPPORT AT 83.025 MILES ON OCT/29/15. PARTS PRICES FOR SAME 2ND REPAIR INCLUDED, LOCAL COMPLAINT, INSPECTION, RESULT AND PHOTOS. UNSAFE CONDITION EVIDENT SINCE DEC.17 2015: INVERTED BRAKE PEDA

Service Brakes
Filed Feb 16, 201675,400 milesHI

I WAS STATIONARY AND PARKED IN A DRIVEWAY ON AN UPHILL SLOPE, BUT WHEN I STARTED MY 2008 HIGHLANDER HYBRID, IT ROLLED BACKWARDS TOWARDS THE CITY STREET EVEN THOUGH MY FOOT WAS STILL PRESSED FIRMLY ON THE BRAKE PEDAL AND I KEPT PRESSING AS FAR AS IT WOULD GO. WHEN I EVENTUALLY LIFTED MY FOOT OFF THE BRAKE PEDAL AND PRESSED IT AGAIN, THE CAR SLOWED AND STOPPED JUST AS IT ENTERED THE STREET. THE DASHBOARD WARNING CONSOLE INDICATED 'BRAKE SYSTEM FAILURE', 'CHECK VSC' AND 'CHECK ABS'. I MADE AN APPOINTMENT TO GET MY CAR CHECKED. THIS ROLLING PROBLEM HAPPENED TWO MORE TIMES BEFORE THE APPOINTMENT. THE SERVICE DEPARTMENT OF MY TOYOTA DEALER TOLD ME THAT MY BRAKE ACTUATOR AND BRAKE BOOSTER PUMP REQUIRED REPLACEMENT. THIS COST ME $3742 FOR THE BRAKE ACTUATOR ASSEMBLY AND $2010 FOR THE BRAKE BOOSTER PUMP ASSEMBLY.

Air Bags
Filed Feb 3, 201681,522 milesVA

SRS WARNING LIGHT ILLUMINATED AFTER STARTING VEHICLE AND WON'T GO OUT. TRIED RESETTING TO NO AVAIL. HAVE SEEN MANY COMPLAINTS FROM OTHER OWNERS WITH THE SAME PROBLEM.INDICATIONS ARE THAT IT IS A SPIRAL CABLE AND THE PART IS NOT AVAILABLE. TOYOTA NEEDS TO ISSUE A RECALL TO REPAIR THIS PROBLEM. WE NEED THE HELP OF THE NHTSA .

Hybrid Propulsion System
Filed Jan 6, 201690,000 milesCA

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE SLIP, BRAKE, AND MASTER WARNING LIGHTS ILLUMINATED. THE VEHICLE RESTARTED AFTER TWENTY FIVE MINUTES. THE FAILURE RECURRED ON THE INITIAL START UP ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MECHANIC WAS UNABLE TO DUPLICATE OR LOCATE THE FAILURE. RECENTLY, THE VEHICLE WAS TOWED TO THE DEALER FOR A SECOND DIAGNOSTIC. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V396000 (HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Service Brakes1 injured
Filed Nov 12, 2015115,000 milesOR

WHILE DRIVING ABS, VSC AND CHECK ENGINE LIGHT ILLUMINATED, I CONTINUED DRIVING (WAS 10 MILES FROM HOME ON FWY). FIVE MINUTES LATER I ENCOUNTERED TRAFFIC, TRAVELING AT 40-50 MPH I TOOK FOOT OFF GAS AND BEGAN TO APPLY BRAKES. BRAKES IMMEDIATELY SEIZED AND THE CAR STARTED TO SKID. I RELEASED THE BRAKES, THEN TRIED AGAIN, SAME RESULT. I PULLED TO SIDE OF FWY AND STOPPED. I DROVE SURFACE STREETS USING THE PARKING BRAKE WHEN I NEEDED TO STOP, UNTIL I GOT TO MY HOUSE. THAT EVENING AND THE NEXT MORNING I CHECKED TOE CARS OPERATION, IT DIDN'T MATTER IF I WAS TRAVELING IN FWD OR REVERSE, THE BRAKES IMMEDIATELY GRABBED AT THE SLIGHTEST APPLICATION OF THE PEDAL. I TOOK THE CAR TO A REPAIR SHOP, HE WITNESSED THE SAME CIRCUMSTANCE AND DID A COMPUTER DIAGNOSIS, WHICH INDICATED A NEW BRAKE ACTUATOR UNIT WAS NEEDED ($3000). MY PRIMARY CONCERN (AND MY MECHANIC'S) WAS THAT THERE WAS NO FAIL SAFE, IF THE UNIT MALFUNCTIONED I WOULD EXPECT THE ABS SYSTEM NOT TO WORK, NOT TO MAKE THE BRAKING SYSTEM COMPLETELY INOPERABLE. I NARROWLY AVOIDED BEING REAR-ENDED WHEN THEY MALFUNCTIONED ON THE FWY. I REPORTED THE PROBLEM TO TOYOTA MOTOR AS WELL (CASE #1511120583)

Power Train
Filed Nov 8, 201532,500 milesCA

AFTER THE VEHICLE IS DRIVEN TO A STOP AND TURNED OFF WHILE STILL IN DRIVE, REVERSE OR NEUTAL, THERE IS NO AUDIBLE OR VISUAL WARNING THAT THE CAR IS NOT IN SAFELY IN PARK. WHEN YOU TAKE YOUR FOOT OFF THE BRAKE PEDAL, THE CAR WILL ROLL AWAY IF IT'S ON AN INCLINE.

Engine
Filed Sep 18, 2015108,000 milesCO

I PURCHASED A NEW 2008 HIGHLANDER HYBRID. THOUGH I HAD NO PROBLEMS, IN NOVEMBER 2013, THE INVERTER WAS RECALLED AT 79,000 MILES, AND REPLACED. WE HAD NO PROBLEMS WITH THE CAR FOR THE NEXT 22 MONTHS. ON SEPTEMBER 6, 2015, THE CAR STALLED AND COULD NOT BE RESTARTED. WE HAD THE CAR TOWED 55 MILES TO THE DEALERSHIP. INVESTIGATION OF THE CAR OVER 2 DAYS WAS UNSUCCESSFUL IN DISCOVERING THE CAUSE. ON SEPTEMBER 9, I ASKED IF IT WAS THE INVERTER. I WAS TOLD IT WAS NOT. THE SERVICE MANAGER HAD CONTACTED TOYOTA, WHO RECOMMENDED TAKING APART THE HYBRID SYSTEM TO LOOK FOR A SHORTED WIRE. ON THURSDAY, SEPTEMBER 10, I WAS TOLD THAT THEY FOUND A WIRE, WOULD BUT THE SYSTEM BACK TOGETHER, AND WOULD TAKE IT FOR A TEST DRIVE. ON FRIDAY, SEPTEMBER 11, THE CAR STALLED AND DIED ON THE THIRD TEST DRIVE. AT THIS TIME, I WAS INFORMED IT WAS THE INVERTER. THE SERVICE MANAGER AGREED WITH ME IN FEELING THAT SINCE TOYOTA HAD TAKEN OUT AN INVERTER THAT WAS SEEMINGLY WORKING FINE, AND REPLACED WITH ONE THAT FAILED IN LESS THAN 2 YEARS, THAT TOYOTA WOULD TAKE CARE OF ME. ON TUESDAY, SEPTEMBER 15, I WAS INFORMED THAT THE COST FOR THE PART WAS $8800, AND THAT THE REGIONAL SERVICE/PARTS MANAGER, OFFERED TO PAY HALF OF THE COST FOR REPLACEMENT. I WAS NOT HAPPY WITH THIS OFFER, AS IT STILL LEFT ME WITH A BILL OF SEVERAL THOUSAND DOLLARS FOR A PART THAT FAILED IN LESS THAN 2 YEARS AFTER THE RECALL. AT THIS TIME, I HAVE NOT ACCEPTED THE OFFER. I WAS TOLD TO CALL CUSTOMER SERVICE. I WAS INFORMED THAT BECAUSE THE REG

Fuel/Propulsion System
Filed Sep 7, 2015111,141 milesTN

WHILE TRYING TO GET BACK ON THE FREEWAY, THE INDICATOR LIGHTS FOR THE ABS SYSTEM, THE VSB SYSTEM, THE 4WD SYSTEM AND ANTI-SKID SYSTEM CAME ON AND THE VEHICLE LOST ALL DRIVE POWER. IT DEFAULTED TO FAILSAFE/LIMP MODE EVEN THOUGH THE ENGINE WAS STILL RUNNING. THE CAR WILL START AND MOVE BUT WITHIN 60 SECONDS REVERTS TO FAIL SAFE MODE.

Service Brakes
Filed Sep 1, 2015119,000 milesUT

WE WERE DRIVING AND THE VSC SYSTEM LIGHT, BRAKE MALFUNCTION LIGHT, AND CHECK ABS SYSTEM LIGHTS CAME ON AND NOW WE NEED TO REPAIR A $2000 PART IN OUR VEHICLE THAT MANY OTHERS HAVE HAD DANGEROUS FAILURE TO STOP INCIDENTS AND OTHER PROBLEMS WITH. TOYOTA NEEDS A RECALL IN THESE ABS ACCUMULATOR AND PUMP PARTS.

Service Brakes
Filed Jul 28, 2015134,068 milesCA

ABS ACTUATOR FAILED AND HAD TO BE REPLACED. FOR THE HIGHLANDER HYBRID, THIS IS A $3000 PART. THE HIGHLANDER IS BUILT ON THE CAMRY PLATFORM. TOYOTA HAS ISSUED A WARRANTY ENHANCEMENT PROGRAM ( ZE1 ) FOR THE ABS ACTUATOR ON THE CAMRY HYBRID YEARS 2007-2011. TOYOTA MOTOR USA REFUSES TO REIMBURSE ANYTHING FOR THE SAME PART ON THE HIGHLANDER HYBRID, BUILT ON THE SAME PLATFORM AS THE CAMRY HYBRID. CONSUMER REPORTS, WRITING ABOUT THE CAMRY HYBRID ABS ACTUATOR, HAS SAID THAT THIS SHOULD BE A RECALL, NOT A WARRANTY ENHANCEMENT.

Service Brakes
Filed Jun 12, 2015112,200 milesCA

INCIDENT DATE: 6-6-15. STARTED VEHICLE AND DASH WARNING LIGHTS CAME ON FOR ABS, VSC AND BRAKES. ALSO THE WORD, "BRAKE" IN RED CAME ON. TOYOTA DEALER DIAGNOSED A CODE 1391 (ABNORMAL LEAK DETECTED IN ACCUMULATOR) AND TESTED BRAKE SYSTEM AND FOUND ABS ACTUATOR/PUMP INTERNAL FAILURE/LEAK. DEALER REPLACED ABS ACTUATOR, PART #44050-48320, AND ABS PUMP ASSEMBLY, PART #47070-48020. ORIGINAL ESTIMATE TO REPAIR WAS $5,388. AFTER COMPLAINING TO TOYOTA'S NATIONAL CUSTOMER CARE, THE BILL WAS REDUCED TO $1,556.

Vehicle Speed Control
Filed Mar 19, 2015143,000 milesTX

WHILE PULLING INTO A PARKING LOT I HEARD A LOUD WARNING INDICATOR INSIDE THE CAR AND IMMEDIATELY NOTICED THAT I LOST ABILITY TO BRAKE. I WAS ONLY TRAVELING 10 MPH OR LESS WHEN THIS OCCURRED AND WAS ABLE TO SLOWLY ROLL INTO A PARKING SPACE. THE ABS, VSC, AND STABILITY CONTROL LIGHTS WERE ALREADY ON, AND HAD BEEN FOR MONTHS. FRED HAAS TOYOTA DEALER IN HOUSTON, TX AREA RECOMMENDED HAVING THE ABS ACTUATOR REPLACED AT A COST OF $2700 FOR THE PART PLUS TAX AND LABOR. THE BRAKING SEEMED TO WORK FINE SO I CONTINUED TO DRIVE THE VEHICLE. THIS LATEST INCIDENT DISABLED THE BRAKES ALMOST ENTIRELY SO I HAD TO ADDRESS THE PROBLEM. NOW FRED HAAS TOYOTA SAYS ITS THE BRAKE PUMP AND WORN BRAKE PADS. THESE WERE REPLACED AT OVER $2600 AND THE BRAKES SEEM TO BE WORKING AS WELL AS BEFORE. BUT OF COURSE, ALL OF THE WARNING LIGHTS HAVE NOW TURNED BACK ON AND FRED HAAS STILL WANTS TO REPLACE THE ABS ACTUATOR AT $2700 PLUS TAX AND LABOR. I SEE THAT THE WORLD WIDE WEB HAS HUNDREDS OF EXAMPLES OF CONSUMERS IN MY PREDICAMENT AND EVEN A FEW COMPLAINTS OVER THE YEARS ON THIS SITE. CAN THIS FINALLY BE THOROUGHLY INVESTIGATED PLEASE? *TR

Visibility/Wiper
Filed Dec 7, 201470,000 milesWA

DRIVER'S SUN VISOR DOES NOT STAY UP, FALLING WITHOUT WARNING AT ANYTIME AND BLOCKING THE DRIVER'S VIEW. THERE IS A SIGNIFICANT NUMBER OF COMPLAINTS ABOUT THIS SAFETY CONCERN POSTED ONLINE. TOYOTA HAS REDESIGNED THE REPLACEMENT VISOR TO CORRECT THIS KNOWN SAFETY ISSUE; HOWEVER HAS NOT OFFERED A RECALL. *TR

Electrical System
Filed Dec 6, 2014110,000 milesCA

THE BATTERY IS IN NEW CONDITION. WHILE I WAS MAKING A CALL IN MY CAR FOR 20 MINUTES, THE WHOLE SYSTEM SHUTDOWN, THE 12V BATTERY HAD TO BE JUMPED AND RECHARGED. CONCERNED THIS COULD HAPPEN WHILE DRIVING ETC. *TR

Service Brakes
Filed Nov 11, 201455,000 milesOH

1-WHILE TRAVELING ON AN INTERSTATE HIGHWAY, AUTO ENGINE STILL RUNNING BUT NO POWER TO WHEELS. FORTUNATELY NEAR A RAMP- COASTED OFF RAMP AND INTO A PARKING LOT. MESSAGE - CHECK BRAKING SYSTEM- CONTACT DEALER. AFTER SEVERAL TRIES, RE-ENGAGED ENGINE, JABBED BRAKES REPEATEDLY IN BETWEEN SEVERAL FAILURES UNTIL TROUBLE CAME CLEAR. NOTHING FOUND ON EXAMINATION BY DEALER. 2- 8/14 CHECK BRAKING SYSTEM MESSAGE APPEARED. AUTO WOULD NOT MOVE ALTHOUGH ELECTRICAL SYSTEM WORKING. ROCKED CAR REPEATEDLY TO TRY TO CLEAR MESSAGE. CONNECTED EMERGENCY BATTERY TO BATTERY- SYSTEM CAME CLEAR. 3- 11/14 CHECK BRAKING SYSTEM MESSAGE APPEARED. SAME AS #2. ALSO HAD CHECK AIR-BAG SYSTEM MESSAGE. ALL THREE INSTANCES OCCURRED ON PAVEMENT BUT SHORTLY AFTER BEING PARKED ON GRASS. ALTHOUGH THE LAST TWO WERE CLEARED BY BRIEFLY CONNECTING AN EMERGENCY BATTERY, AVAILABILITY OF HEADLIGHTS INDICATED CAR BATTERY HAD SUFFICIENT VOLTAGE TO OPERATE CAR'S SYSTEMS. *TR

Service Brakes
Filed Oct 15, 2014107,263 milesAZ

DRIVING AT A SPEED OF APPROXIMATELY 40 MPH AND SLOWING DOWN FOR A STOP SIGN. VSC, ABS, AND BRAKE MALFUNCTION WARNING LIGHTS CAME ON. BRAKES FUNCTIONED, BUT DEALER SAID THAT THE ACCUMULATOR AND BOOSTER ASSEMBLIES NEED TO BE REPLACED. *TR

Service Brakes
Filed Jun 4, 201472,772 milesCA

WARNING LIGHTS CAME ON ABOUT BRAKES AND INSTRUCTIONS TO TAKE THE CAR TO THE DEALERSHIP. THE REPAIR REQUIRED A REPLACEMENT OF THE ACTUATOR FOR ANTI LOCK BRAKES. $3.200.. *TR

Service Brakes
Filed May 21, 201470,000 milesIL

AFTER PURCHASING THE CAR (OUR FIRST HYBRID) WE NOTICED THAT THE BRAKES WERE ACTING DIFFERENT WHEN SLOWING; WHILE SLOWING DOWN TO STOP AT A STOP LIGHT OR SIGN OR TO SLOW IN TRAFFIC, IF THE CAR IS UNDER 30 MPH AND HITS A BUMP THE BRAKES WILL RELEASE (WHILE YOUR FOOT IS ON THE BRAKES) AND THE CAR WILL LUNGE FORWARD EVEN THOUGH YOUR FOOT IS PRESSING DOWN AND HAS NOT BEEN RELEASED. THIS HAS HAPPENED OVER THE PAST YEAR AND NO ONE CAN SEEM TO FIGURE OUT THE PROBLEM. THE BRAKES ARE NEW AND SEVERAL FORUMS HAVE BEEN READ IN REGARDS TO TRYING TO FIGURE OUT THE ISSUE. IT SEEMS THAT SEVERAL HYBRIDS EXPERIENCE THE SAME ISSUES. BRAKING UNDER 30, THE CAR WILL HIT A BUMP, BRAKES WILL RELEASE CAUSING THE CAR TO LUNGE FORWARD AND POSSIBLY CAUSING AN ACCIDENT. IT HAS HAPPENED ENOUGH THAT OUR FAMILY IS CONSIDERING TRADING IN THE CAR. WE HAVE ALMOST BEEN IN 10 PLUS ACCIDENTS BECAUSE WE ARE ALMOST STOPPED AT THE STOP SIGN AND THE CAR HITS A BUMP AND ACCELERATES INTO TRAFFIC COMING FROM THE LEFT/RIGHT. WITH CHILDREN IN THE BACK SEAT, THIS IS A HUGE CONCERN. WE HAVE SENT TOYOTA AN EMAIL ASKING FOR INSPECTION, HOWEVER THEY SAID THEY WOULD JUST LIKE TO HAVE OUR DEALER LOOK AT IT, HOWEVER THEY HAVE NOT BEEN NOTED OF THIS ISSUE IN THE PAST, WHEN CLEARLY THERE ARE HUNDREDS OF OTHERS THAT ARE HAVING THE SAME ISSUES AND THEY HAVE BEEN IN ACCIDENTS. I FIND IT VERY DIFFICULT TO BELIEVE THAT ACCELERATION/BREAK RELEASE WHEN HITTING A BUMP CAUSING THE CAR TO LUNGE FORWARD INTO MOVING TRAFFIC IS A SAFETY CONCERN

Engine
Filed May 13, 2014130,000 milesCO

WHILE DRIVING ALONG AT ABOUT 50 - 55 MPH ALL THE DASHBOARD LIGHTS CAME ON AND THE MOTOR STOPPED ABRUPTLY. THE RESULT WAS A COMPLETE LOSS OF POWER AND A BIT DANGEROUS I MIGHT ADD. WE WERE ABLE TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD BUT WERE NOT ABLE TO RESTART. AFTER TOWING IT TO A DEALERSHIP WE WERE INFORMED THERE WAS NO DOUBT A LOWER END MOTOR FAILURE. AFTER RESEARCHING THIS ONLINE I CAN SEE THAT THERE ARE MANY PEOPLE WHO ARE EXPERIENCING THIS SAME FAILURE IN THE SAME WAY. THERE IS SOMETHING THAT HAPPENS WITH AN ENGINE INVERTER ITEM THAT CAUSES A VERY EXPENSIVE FAILURE WITH NO WARNING. IN FACT THERE WAS EVEN A RECALL ON THE 2007 MODELS BUT THE RECALL UNFORTUNATELY DIDN'T EXTEND INTO THE 2008 YEAR. *TR

Engine
Filed Jan 21, 201456,968 milesNC

WHILE DRIVING MY VEHICLE, MULTIPLE WARNING LIGHTS ILLUMINATED, AND THE VEHICLE LOST POWER. I HAD TO PULL OFF OF THE ROAD QUICKLY TO AVOID BEING HIT IN RUSH HOUR TRAFFIC. I HAD IT TOWED TO THE TOYOTA DEALERSHIP AND THEY DIAGNOSED IT AS A BAD COIL PACK. IF A BAD COIL PACK DISABLES YOUR VEHICLE, THIS IS EXTREMELY DANGEROUS BECAUSE COIL PACKS CAN GO BAD ANY TIME. IF I HAD BEEN ON THE HIGHWAY INSTEAD, I COULD HAVE BEEN IN A SERIOUSLY ACCIDENT OR EVEN KILLED. *TR

Service Brakes
Filed Dec 6, 20135 milesCA

AFTER STARTING CAR AND PUTTING IT IN GEAR, CAR STARTS DRIVING EVEN THOUGH BRAKE IS FULLY ENGAGED. WARNING LIGHTS FLASH ON AND TURN OFF REGARDING BRAKE FAILURE BUT DON'T STAY ON LONG ENOUGH TO READ. THE BRAKES CATCH AFTER A SECOND OR TWO AND OPERATE NORMALLY BUT THEN WILL SUDDENLY PAUSE DURING USE - TAKING A SECOND OR TWO TO CATCH. CHECKED BRAKE FLUID - IT IS FINE. BRINGING CAR TO TOYOTA DEALERSHIP TOMORROW. HAVE SINCE READ BLOGS/REPORTS FROM OTHER 2008 HIGHLANDER HYBRID OWNERS EXPERIENCING SAME UNPREDICTABLE, INSTANTANEOUS, MOMENTARY BRAKE FAILURE. *TR

Hybrid Propulsion System › Inverter
Filed Nov 18, 2013CA

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER HYBRID. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V396000 (HYBRID PROPULSION SYSTEM) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WOULD NOT BE AVAILABLE UNTIL JANUARY 7, 2014. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Sep 5, 2013163,253 milesCA

WE WERE ACCELERATING UNDER FULL POWER ONTO US 101 ON THE NORTHBOUND ON RAMP FROM CA 41 WHEN THE VEHICLE LOST ALL POWER, STEERING AND AIR CONDITIONING. ONCOMING TRAFFIC WAS ABLE TO STEER AROUND US TO AVOID COLLISION AND WE WERE ABLE TO STEER TO THE SIDE OF THE HIGHWAY AND ROLL TO A STOP ON THE NEXT OFF RAMP. WARNING INDICATORS ON: HYBRID SYSTEM, BRAKES, STABILITY CONTROL, AND RETURN TO TOYOTA DEALER. TOWED TO DEALER. THE DEALER DETERMINED WITH TOYOTA TECHNICAL ASSISTANCE THAT INVERTER ASSEMBLY (G92A0-48100) FAILED AND NEEDED REPLACEMENT. VEHICLE IS OUT OF WARRANTY DUE TO MILAGE. WE WERE CHARGED $8244.77 FOR A NEW INVERTER ASSEMBLY PLUS INSTALLATION. WE WERE LUCKY TO AVOID AN ACCIDENT. THIS KIND OF FAILURE IS DANGEROUS. *JB

Unknown or Other
Filed Aug 29, 2013124,000 milesCA

THE CAR JUST STOPPED MOVING - ENGINE WAS RUNNING & ALL SYSTEMS WERE ON. THE WARNING SYSTEMS STARTING DISPLAYING THE FOLLOWING MESSAGES: CHECK HYBRID SYSTEM, CHECK VSC SYSTEM, CHECK BRAKE SYSTEM, CHECK 4WD SYSTEM. THE CAR HAD NO 'LIMP' MODE, AND I WAS FORTUNATE ENOUGH TO COAST TO A PARKING SPACE. PRIOR TO THIS THE CAR WAS RUNNING FINE WITH NO SIGNS OF FAILURE. I HAD IT TOWED TO THE SHOP AND WAS TOLD THE HYBRID INVERTER HAD GONE OUT. UPON RESEARCHING THIS IT APPEARS TO BE A COMMON PROBLEM WITH THE HIGHLANDER'S, AND THERE WAS A RECALL ON THE 2006/07 MODELS. I PURCHASED IN JAN OF 2008, AND BY VIN RESEARCH IT APPEARS MY VECHICLE CAME FROM THE SAME MANUFACTURING FACILITY AS THE RECALLED MODELS. ALSO, SEARCHING ON-LINE I FOUND SEVERAL INCIDENTS OF THIS NOW IN THE 2008 MODELS. I FEEL FORTUNATE THAT I WAS NOT ON THE FREEWAY, AS IT APPEARS THIS CAN HAPPEN ANYWHERE AT ANY SPEED. I FIND IT VERY SAD THAT TOYOTA KNOWS THIS HAZARD EXISTS AND STILL IS NOT NOTIFYING OR REPLACING THESE PARTS THAT THEY KNOW ARE DEFECTIVE (NOT ONLY NOT REPLACING, BUT ASKING CONSUMERS TO PAY 10K PLUS TO REPAIR).

Power Train
Filed Aug 27, 2013116,992 milesNJ

I WAS DRIVING FROM MARYLAND BACK HOME TO NEW JERSEY AND THE VEHICLE COULD NOT ACCELERATE OR MOVE AT ALL WHEN IN GEARS. THE ENGINE WAS ON, HOWEVER THE CAR STOPPED MOVING. I WAS ON BACKROADS WITH LOW VISIBILITY SO NEIGHBORS AND OTHERS CAME OUT IMMEDIATELY TO PUSH THE CAR OFF THE ROAD SO IT WOULD NOT CREATE AN ACCIDENT. IT WAS TOWED TO THE DEALERSHIP AND WAS TOLD THAT IT WAS A FAULTY INVERTER ON THE HYBRID SYSTEM. AFTER RESEARCHING, I FOUND THAT THE PREVIOUS YEARS MODELS WERE RECALLED, HOWEVER 2008 MODEL WAS NOT. BUT AS I DO THE RESEARCH, IT APPEARS THAT NUMEROUS BUYERS OF THIS MODEL HAVE HAD THE SAME ISSUE. *TR

Electrical System
Filed Aug 12, 2013136,000 milesNV

I ACCELERATED FROM A STOP SIGN TO 45 MPH. JUST AS I REACHED SPEED I HEARD A POP COME FROM THE FORWARD ENGINE BAY AND GOT ALL DIFFERENT WARNING LIGHTS IN THE DISPLAY. LUCKILY THE VEHICLE CONTINUED TO ROLL AND I WAS ABLE TO GET OUT OF IMMEDIATE DANGER. THE LIGHT SAID CHECK BRAKE SYSTEM, CHECK HYBRID SYSTEM, AND CHECK SVS. I GOT VEHICLE TOWED TO A TOYOTA DEALERSHIP WERE IT TOOK THEM 3 DAYS TO TELL ME IT WAS THE HYBRID INVERTER WHICH COSTS AROUND $8500. AFTER SOME RESEARCH I FOUND THERE ARE MANY OTHER PEOPLE OUT THERE HAVING THE SAME ISSUE, SO I CALLED TOYOTA CORPORATE AND FILED A COMPLAINT. *TR

Electrical System
Filed Aug 10, 2013123,000 milesCA

I ENTERED A GAS STATION AND MY CAR JUST STOPPED. IT WOULD NOT RESTART AND WAS TOWED TO NORTHRIDGE TOYOTA (NORTHRIDGE,CA) WHERE I WAS INFORMED THE "INVERTER" FAILED, AND ONLY REPLACEMENT BY A TOYOTA SERVICE CENTER MAY BE MADE DUE TO INTERNAL COMPONENT HIGH VOLTAGE PARTS, AT A COST OF $8,244.00 + LABOR IN THE AMOUNT OF $660.00. I INVESTIGATED ON-LINE AND DISCOVERED NUMEROUS COMPLAINTS OF THE SAME "INVERTER FAILURE". FOLLOWING UP WITH TOYOTA MOTOR CORPORATION, I WAS INFORMED THEY KNEW OF THE "INVERTER FAILURES IN THE 06-07 MODELS AND ISSUED A RECALL FOR THOSE HYBRID MODELS AFFECTED BY THIS COMPONENT HOWEVER NO FURTHER RECALL HAS OCCURRED TO DATE. I FEEL LUCKY I WASN'T IN AN INTERSECTION OR A DANGEROUS SITUATION WHERE COMPLETE POWER TRAIN FAILURE CAN OCCUR AT ANY TIME WITH THIS FAILED TOYOTA COMPONENT. *TR

Electrical System
Filed Jul 27, 201313,000 milesCA

WHILE AT THE TOYOTA DEALER FOR SERVICE, THE DEALER TOOK THE CAR FOR A TEST DRIVE PRIOR TO THE SERVICE AND UPON RETURNING TO THE DEALER LOT THE CAR DIED - NO POWER. DEALER DIAGNOSED AS A BAD INVERTER, BALLPARK REPAIR COST IS $9500. BESIDES BEING A SERIOUS SAFETY ISSUE, I CANNOT UNDERSTAND HOW A MODERN CAR CAN CONTAIN A CRITICAL COMPONENT THAT COSTS $10K TO REPLACE THAT HAS NO MAINTENANCE IN THE MAINTENANCE SCHEDULE OR OTHER DIAGNOSTICS TO ALERT THE DRIVER OF PENDING CATASTROPHIC FAILURE THAT MAY STRAND THEM IN AN EXTREMELY UNSAFE LOCATION (I.E. MIDDLE OF THE FREEWAY). I HOPE THAT NHTSA INVESTIGATES THE 2008 HIGHLANDER HYBRID INVERTER FAILURES DOCUMENTED ON THIS SITE AND TOYOTA IS HELD ACCOUNTABLE FOR THIS SERIOUS SAFETY HAZARD AND EXTREMELY COSTLY DEFECT. *TR

Electrical System
Filed Jul 16, 201358,000 milesCA

WE HAD JUST PASSED THROUGH A TOLLBOOTH ON A FREEWAY AND WERE ACCELERATING TO MERGE WITH TRAFFIC WHEN THE CAR SHUDDERED AND SLOWED AND STEERING BECAME DIFFICULT. A NUMBER OF WARNING LIGHTS CAME ON TELLING US TO STOP DRIVING THE CAR IMMEDIATELY AND TO CALL THE DEALERSHIP. THERE WERE THREE WARNING LIGHTS WHICH WERE SOMETHING LIKE: 'CHECK HYBRID SYSTEM', 'CHECK BRAKES' AND 'CHECK VSC'. WE WERE CLOSE TO THE MEDIAN AND WERE LUCKILY ABLE TO PULL OFF INTO IT AND TURNED OFF THE CAR. WHEN WE TURNED IT BACK ON THE CAR WOULD NOT MOVE FORWARD OR BACKWARD AND WE HAD TO HAVE IT TOWED HOME. WE HAVE SINCE HAD IT TOWED TO THE TOYOTA DEALERSHIP AND THEY HAVE TOLD US THAT WE NEED A NEW INVERTER BATTERY. WE UNDERSTAND THAT TOYOTA HAS HAD PROBLEMS WITH THIS PART IN THE PAST FOR THE 2006 AND 2007 TOYOTA HIGHLANDERS AND WANTED TO REPORT THE PROBLEM BECAUSE OURS IS A 2008 TOYOTA HIGHLANDER. *TR

Electrical System
Filed Jul 2, 2013125,200 milesPA

MY WIFE AND DAUGHTER WERE DRIVING ON A BUSY HIGHWAY WHEN THEY HEARD A "POP" NOISE FROM THE ENGINE. THE CAR STALLED ON THE ROAD. BY THE GRACE OF GOD, THEY WERE ABLE TO DRIFT TO THE SIDE AND DID NOT HAVE AN ACCIDENT. NEXT DAY, THE DEALER INFORMED THAT THE ISSUE WAS WITH THE HYBRID SYSTEM - THE INVERSION PART. THE COST FOR REPAIR WOULD BE $11,000! WE LIVE ABOUT AN HOUR FROM OUR WORKPLACES AND THUS PUT A GOOD MANY MILES ON OUR CAR - THE 125,000 MILES ON THE CAR PUT THE DRIVETRAIN OUT OF WARRANTY. WE HAVE HAD ALL RECALL SERVICES PERFORMED AT THE DEALER, AND KEPT REGULAR MAINTENANCE. NOT ONCE WERE WE ADVISED BY TOYOTA THAT THE HYBRID SYSTEM WAS SHOWING WEAR AND MAY BE IN NEED OF SERVICE. THERE WAS NO INDICATION (WARNING LIGHTS, ETC.,) THAT THE HYBRID SYSTEM NEEDED ATTENTION - NO FORE WARNING AT ALL PRIOR TO THE INCIDENT. IN DOING RESEARCH, WE REALLY GOT UPSET TO FIND TOYOTA HAD RECALLED 06 AND 07 MODELS FOR THE VERY SAME HYBRID ISSUE. WE ALSO NOTICED THERE ARE MANY PEOPLE WITH COMPLAINTS ON THE SAME ISSUE IN VARIOUS ONLINE FORUMS. TO CAP IT OFF -- AFTER THE DEALER TOLD US THE REPAIR BILL IS $11,000, WE WERE ADVISED TO DISCUSS WITH A TOYOTA CASE MANAGER. WE DID AND THEIR OFFER? $1,500 TOWARD A NEW TOYOTA PURCHASE. WE WERE HIGHLY FRUSTRATED BY THIS RESPONSE. WE FEEL THEY ARE WELL AWARE OF THE PROBLEM AND SHOULD PROVIDE BETTER WARNINGS TO USERS AND BETTER RESOLUTIONS TO THE PROBLEM - AND RECALL ALL EFFECTED HYBRIDS! *TR

Hybrid Propulsion System › Inverter
Filed Jun 3, 20132,860 milesVA

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK HYBRID AND CHECK BRAKE SYSTEM WARNING LIGHTS. THE VEHICLE WAS TAKEN THE TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE POWER INVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,860. KMJ *TR

Electrical System
Filed May 1, 2013170,000 milesNJ

HIGHLANDER HYBRID LOST COMPLETE POWER WHILE TRAVELING ON HIGHWAY AT 65MPH. VEHICLE WAS TOWED TO DEALER AND DIAGNOSED AS FAILURE OF THE POWER INVERTER. ESTIMATED COST TO REPAIR QUOTED AS $9,140. *TR

Fuel System, Other
Filed Apr 25, 2013130,000 milesKS

MY WIFE AND THREE SMALL KIDS WERE ON THE WAY TO THE AIRPORT, CAR JUST SHUT OFF WHILE WE WERE IN MOTION DRIVING ON A 40MPH STREET. DISPLAY SAYS CHECK HYBRID SYSTEM. LUCKILY WE DID NOT GET HIT AND WERE ABLE TO SWERVE TO SIDE OF ROAD (ALTHOUGH IT WAS ALL THE WAY FROM THE MIDDLE LANE TO RIGHT SIDE OF ROAD) AS IT IS A VERY BUSY STREET, LUCKILY THERE WAS NO CAR IN THE RIGHT LANE AT THE TIME OF INCIDENT. THE DEALER SAYS IT IS AN HYBRID INVERTER FAILURE. I OWN A 2008 TOYOTA HIGHLANDER HYBRID AND I THINK THIS PART NEEDS TO BE RECALLED LIKE THE MODELS FROM 2006 AND 2007, FROM ALL THE COMPLAINTS I AM SEEING NOT ONLY ON THIS WEBSITE, BUT ALL OVER THE INTERNET. SOMEONE SHOULD TAKE ACTION BEFORE SOMEONE GETS HURT BADLY. THANKS. *TR

Electrical System
Filed Apr 18, 2013150,000 milesCA

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED A DEALER WHERE IT WAS FOUND THE ELECTRICAL INVERTER HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Fuel/Propulsion System
Filed Feb 23, 2013120,000 milesVA

THE CAR COMPLETELY SHUT OFF WHEN DRIVING, WITHOUT ANY WARNING! LUCKILY, THE DRIVER WAS NOT REAR- ENDED!! THE CAR WAS TOWED TO TOYOTA WHERE WE WERE TOLD THAT THE INVERTER NEEDS TO BE REPLACED FOR $9000! THE CAR IS IN OTHERWISE GREAT SHAPE AND HAS BEEN SERVICED AT TOYOTA REGULARLY . THE LAST CHECK UP WAS LAST MONTH AT 118,000 MILES! THIS IS EXACTLY THE SAME PROBLEM REPORTED FOR THE 2006 TOYOTA HIGHLANDER HYBRID, WHICH WAS RECALLED. *TR

Wheels
Filed Feb 5, 201356,000 milesIL

AFTER HAVING A FLAT TIRE I PULLED OUT THE JACK SUPPLIES BY TOYOTA. I FOUND AS I WAS USING THE JACK THAT IT IS EXTREMELY UNSAFE TO USE IN ANY SITUATION. THE JACK HAS TO BE EXTENDED ALMOST ALL THE WAY WHEN DEALING WITH 19 INCH WHEELS. AT THE EXTENDED HEIGHT THE JACK IS UNSTABLE EVEN WHEN ON A FLAT HARD SURFACE. WHEN TAKING THE TIRE OFF OR PUTTING IT BACK ON THE JACK AND THE AUTO ROCK QUITE A BIT TO THE POINT THAT I HAD TO STOP AND CALL FOR ROAD SERVICE. EVEN THE SERVICE PERSON CALLED THE JACK A UNSAFE PIECE OF EQUIPMENT. THIS HAS HAPPENED TWICE IN THE LAST TWO YEARS AND BOTH TIMES WITH THE SAME RESULTS. THE SCISSOR JACKS USED ON A SUV IS EXTREMELY UNSAFE AND NEEDS TO BE CHANGED. SAFETY NEEDS TO BE A PRIORITY NOT WEIGHT OR EXPENSE. IT IS TOO EASY FOR THE AUTO TO FALL OFF THE JACK WHEN EXTENDED TO ALMOST THE MAX. *TR

Electrical System
Filed Jan 1, 2013154,000 milesNY

I WAS DRIVING TO QUEENS NY AND SUDDENLY AFTER PAYING HTE TOLLS AT THE QUEENS MIDTOWN TUNNEL THE VEHICLE SUDDENLY STALLED . IT WAS TOWEDE TO QUEENSBORO TOYOTA WHERE IT WAS DIAGNOSED AS THE POWER INVERTER HAD DIED AND COST $8504.50 TO HAVE IT REPLACED . *TR

Steering
Filed Dec 9, 201248,700 milesVA

BOTH MY WIFE AND I HAVE NOTICED THE STEERING IN OUR 2008 TOYOTA HIGHLANDER HYBRID PROGRESSIVELY GETTING WORSE. WE HEAR KNOCKING AND NOISES COMING OUT OF TURNS AND THE STEERING IS MUCH LOOSER THAN WHEN WE BOUGHT THE VEHICLE. THE KNOCKING BEGAN ABOUT A EIGHT MONTHS AGO AND HAS BECOME MORE AND MORE FREQUENT. IT FIRST MADE THE STRANGE KNOCK COMING OUT OF A SLOW RIGHT HAND TURN, BUT NOW IT DOES IT COMING OUT OF A TURN IN EITHER DIRECTION. SOMETIMES IT WILL MAKE THE NOISE DURING A QUICK ACCELERATION. LIKE MANY OF THE SAME COMPLAINTS, WE TO CAN FEEL THE KNOCK IS THE STEERING WHEEL. I AM BEGINNING TO THINK THIS CAR IS UNSAFE AND DO NOT FEEL COMFORTABLE TAKING IT ON THE HIGHWAY. *TR

Structure › Body
Filed Dec 4, 201241,006 milesNY

THE FRONT PASSENGER SIDE ASSIST HANDLE BROKE IN TWO PLACES. THIS HANDLE IS ATTACHED OVER THE DOOR, INSIDE THE CAR, NEAR THE EDGE OF THE ROOF. THE CAUSE APPEARS TO BE METAL FATIGUE DUE TO SIGNIFICANT STRESS ON THE HANDLE OVER (3+) YEARS OF USE BY THE PASSENGER WHILE ENTERING AND EXITING. *TR

Power Train
Filed Nov 5, 2012102,056 milesPA

MY WIFE WENT TO MOVE THE CAR AND BACKED IT UP WHERE IT DIED. CAR STARTED ROLLING BACK THE DRIVE AND STOPPED HALF ON HALF OFF THE DROP OFF OF OUR DRIVEWAY. SHE HAD NO STEERING AND NO BRAKES. I CHECKED OUT THE CAR AND IT SAID HYBRID ERROR CALL DEALER. THE CAR WOULD NOT RUN. I HAD IT TOWED TO DEALER AND HE CALLED ME TO TELL US THE POWER INVERTER NEEDS TO REPLACED AT THE COST OF 8,600.00. I UNDERSTAND TOYOTA HAD A PROBLEM WITH THEIR 06 - 07 HIGHLANDERS FOR THE SAME ISSUE. NOTHING ON A CAR SHOULD COST $8,600 TO FIX WITHOUT BEING IN A MAJOR CAR ACCIDENT. WE SHOULD HAVE BEEN TOLD UP FRONT HOW MUCH THIS WOULD COST TO FIX IN THE EVENT OF FAILURE. LUCKILY SHE WASN'T ON A HIGHWAY WHEN THIS HAPPENED. *TR

Engine
Filed Oct 3, 201259,000 milesMO

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE IGNITION COIL NEEDED TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 59,000.

Electrical SystemFire
Filed Jun 20, 201232,000 milesMI

TL* THE CONTACT OWNED A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE DRIVER SMELLED SMOKE WHILE DRIVING THE VEHICLE. THE DRIVER THEN LOOKED DOWN NEAR HER KNEE AND NOTICED THAT THERE WAS A FIRE COMING FROM THE FUSE BOX. THE DRIVER PULLED THE VEHICLE INTO A PARKING LOT AND EXITED. THE VEHICLE IGNITED INTO FLAMES AND WAS DESTROYED. THE FIRE INSPECTOR STATED THAT THE FIRE ORIGINATED FROM THE FUSE BOX. THE VEHICLE WAS TOWED TO A HOLDING AREA FOR THE MANUFACTURER TO EXAMINE. THE CAUSE OF THE FIRE WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE FAILURE WAS NOT A MANUFACTURER'S DEFECT. THE FAILURE MILEAGE WAS 32,000. UPDATED 7/18/12 *CN UPDATED 07/25/12

Electrical System
Filed Jun 7, 201263,500 milesNY

WHILE DECELERATING ON AN OFF-RAMP, THE VEHICLE BEGAN TO VIBRATE AND THEN STALLED. I WAITED FOR A TOW TO THE TOYOTA DEALERSHIP AND WAS INFORMED ABOUT THE INVERTER BEING BAD ABOUT 5 DAYS LATER.

Electrical System
Filed Jun 4, 201293,800 milesCA

WHILE DRIVING VEHICLE HAD A LOUD POP SOUND OCCURRED WHILE DRIVING 40/MPH. WITHIN 2 SECONDS VEHICLE SLOWED TO ABOUT 5/MPH ALLOWING JUST ENOUGH TIME TO GET TO THE BIKE LANE BEFORE COMING TO A COMPLETE STOP. NO VEHICLES WERE ON SAME SIDE OF ROAD ALLOWED TO JUMP TO BIKE LANE. TOYOTA OF KEARNY MESA (SAN DIEGO, CA) RAN DIAGNOSTIC ON VEHICLE TO DETERMINE THAT THE HYBRID INVERTER DEAD'. AT THIS TIME THEY ARE STILL ATTEMPTING TO FIX THE VEHICLE. *TR

Vehicle Speed Control
Filed Mar 28, 201288,000 milesOR

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE HESITATED WHILE ENGAGING THE BRAKES. AS A RESULT, THE VEHICLE SUDDENLY ACCELERATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 89,000.

Engine and Engine Cooling
Filed Jan 28, 201271,191 milesCA

THE VEHICLE STALLED (LOST CONTROL OF STEERING AND ENGINE CEASED TO OPERATE) WHILE DRIVING AT AROUND 35 MPH. "HYBRID SYSTEM WARNING" WAS DISPLAYED AND IT ADVISED TO PULL OVER AND CONTACT DEALERSHIP IMMEDIATELY. *TR

Vehicle Speed Control
Filed Dec 14, 201158,805 milesNY

I WAS ON A SLIGHT INCLINE, AS I WAS APPROACHING A TRAFFIC LIGHT, I HIT THE BRAKES. WHILE I THOUGHT THE VEHICLE WAS GOING TO STOP, IT BEGAN TO ACCELERATE. I HIT THE BRAKES NUMEROUS TIMES AND EVENTUALLY CAME TO A STOP. WHEN I BROUGHT MY VEHICLE TO TOYOTA, THEY SIMPLY DISMISSED THE ISSUE INDIRECTLY SAYING I DIDN'T KNOW HOW TO DRIVE. I WAS THEN LOWBALLED WHEN I ATTEMPTED TO SELL THE VEHICLE BACK TO THEM. I'VE NOTICED [XXX] HAS BEEN ABLE TO RECREATE THE INCIDENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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