Page 2 of 2 · complaints 51–74 of 74

2009 Toyota Corolla Matrix complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Engine
Filed Sep 9, 2016VA

EXCESSIVE OIL CONSUMPTION. RED OIL LIGHT COMES ON WHEN YOU TURN AND STOP VEHICLE BEFORE MANUFACTURER CHANGE INTERVAL. TOOK TO TOYOTA DEALERSHIP FOR OIL CONSUMPTION TEST AND THE VEHICLE PASSED. TOYOTA FAILS TO PROVIDE ANY TECHNICAL INFORMATION ABOUT THE TEST SUCH AS WHAT OIL TYPE USED, AMOUNTED ADDED, AMOUNT BURNED. THIS IS THE SECOND TSB REFUSED BY TOYOTA FOR THIS VEHICLE TO GET OUT OF SAFETY RECALL AND LAWSUITS. MY FIRST SAFETY COMPLAINT WAS TO GET TBS FOR LOOSE COMPUTER ASSISTED STEERING. TOYTOTA REFUSED BASED ON TIME PASSED AND MILEAGE OF VEHICLE.

Air Bags
Filed Aug 30, 2016FL

TAKATA RECALL - I RECEIVED A NOTICE IN THE MAIL STATING THAT MY VEHICLE HAS THIS DEFECT. THERE IS CURRENTLY NO REMEDY FOR THE PROBLEM AND THE ONLY SUGGESTION IS THAT I DO NOT OPERATE MY VEHICLE WITH A PASSENGER.

Air Bags
Filed Aug 27, 2016CO

TAKATA RECALL: I FIRST FOUND OUT ABOUT THIS RECALL IN FEBRUARY 2016. IT IS NOW THE END OF AUGUST 2016. HOW LONG ARE TOYOTA AND TAKATA GOING LET THEIR CUSTOMERS DRIVE IN VEHICLES IN WHICH ONE OF THE KEY SAFETY FEATURES (MY AIR BAG) COULD CAUSE A WORSE INJURY THAN THE ACCIDENT ITSELF?

Air Bags
Filed Aug 19, 2016FL

HAVE HEARD NOTHING FROM TOYOTA REGARDING RECALL ON TAKATA AIRBAG.

Air Bags
Filed Aug 13, 2016CA

"TAKATA RECALL" I FEEL LIKE TOYOTA IS NOT COMING UP WITH A REMEDY FAST ENOUGH. I FEEL SCARED DRIVING MY CAR CAUSE ANYTHING CAN CAUSE THE AIRBAG TO ERUPT.

Air Bags
Filed Jul 29, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Jun 2, 201661,559 milesMI

FRONT OF VEHICLE SHOOK WHEN I APPLIED THE BRAKES AND CAME TO A STOP.

Steering
Filed Nov 17, 201584,000 milesNC

TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. WHEN THE VEHICLE WAS STARTED, THE ELECTRONIC POWER STEERING INDICATOR ILLUMINATED AND THE STEERING ABILITY SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

Air BagsCrash1 injured
Filed Sep 22, 2015MI

TL* THE CONTACT OWNED A 2009 TOYOTA COROLLA MATRIX. WHILE DRIVING 50 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A RAIL SEVERAL TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, ARM, AND BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ..UPDATED 11/02/15*BF UPDATED 12/03/15*LJ, 4/3/18*JB *TR

Engine
Filed Feb 25, 201565,000 milesNV

MULTIPLE EPISODES OF ENGINE STALL WITHOUT WARNING. INSTRUMENT PANEL GOES BLACK AND COMPLETE LOSS OF POWER. A FEW TIMES IT SPUTTERED AND BUCKED BEFORE IT STALLED. HAVE HAD IT IN TO TOYOTA TWICE NOW. THE FIRST TIME THEY WERE ABLE TO REPLICATE THE MALFUNCTION AND SAID IT WAS A LOOSE FUSE. I PICKED UP THE CAR AND IT STALLED AGAIN WHILE DRIVING ANOTHER 4 TIMES. IN THE MIDDLE OF A BUSY INTERSECTION WITH MY TODDLER GRANDSON IN THE BACK SEAT. ANOTHER TIME I WAS COMING OUT OF A DARK TUNNEL WITH A BLIND TURN DOING APPROX 55MPH AND ONLY BY THE GRACE OF GOD DID SOMEBODY NOT PLOW INTO THE BACK OF ME. IT COULD HAVE BEEN DEADLY. THE CAR IS BACK IN THE TOYOTA DEALERSHIP AND HAS BEEN THERE FOR 4 WEEKS. THE SERVICE DEPARTMENT SAYS THEY CAN'T PERFORM ANY REPAIRS IF THEY ARE UNABLE TO REPLICATE THE MALFUNCTION. I AM LEFT WONDERING IF THE 2005-2008 RECALLS FOR THIS VERY ISSUES SHOULD INDEED BE EXPANDED TO INCLUDE THE 2009 AS WELL. *JS

Service BrakesCrash
Filed Nov 17, 201416,000 milesFL

I WAS CROSSING THE BUMP ON THE ROAD AND AFTER THAT I LOST CONTROL. I HIT A MAIL BOX IN MY COMMUNITY AND I CRASHED IN MY ONE OF MY NEIGHBOR CAR IN THE LOT. I CONTACTED TOYOTA AND SENT PICTURES AFTER THE INCIDENT. THEY DENIED MY CLAIM. I HAD TO PAY FOR EVERYTHING EVEN THOUGHT TOYOTA KNEW ABOUT THAT ACCELERATION PROBLEM. *TR

Engine
Filed Nov 11, 2014131,500 milesAL

ON HUMID MORNINGS, ENGINE OCCASIONALLY MISSES ON START UP THEN CLEARS. ENGINE STALLED WITH NO WARNING AND ALMOST CAUSED A REAR END COLLISION WHEN IT SUDDENLY LOST POWER ON ACCELERATION ONTO BUSY ROAD. NEXT MORNING ENGINE WOULD NOT START UNTIL LATER IN DAY AFTER WARMING UP. IT STARTED WITH EXTREME MISS THEN CLEARED. THE 08 MATRIX HAS AN ECM RECALL FOR SAME REASON HOWEVER NO NOTICE WAS RECEIVED FOR THE 09 MODEL MANUFACTURED ON 5/08. *TR

Structure › Body
Filed Oct 30, 2014109,648 milesFL

THE PAINT ON MY MATRIX IS BUBBLING AND PEELING, NOW MY CAR IS RUSTING. I LIVE IN FLORIDA, SO NO SALT ISSUES, THIS SHOULD NOT BE HAPPENING TO A 5 YEAR OLD CAR. READING ONLINE THAT THIS IS A MAJOR PROBLEM WITH TOYOTA'S THAT ARE BUILT IN THE USA AND WITH SILVER PAINT. MY CAR IS METALLIC DARK SILVER. THIS SHOULD BE A RECALL. *TR

Vehicle Speed ControlCrash
Filed May 12, 201454,000 milesMD

I WAS DRIVING ON THE ROAD AROUND THE NEIBORHOOD AT THE T INTERSECTION ,I TRY TO BRAKE BUT MY CAR WAS NOT STOP .THEN I TRY TO PUT ON THE BRAKE ALL THE TIME BUT MY CAR STILL KEEP GOING AND HIT A STAIR BRICK IN FRONT OF THE HOUSE .. *TR

Air BagsCrash1 injured
Filed Apr 18, 201357,000 milesIL

I WAS INVOLVED IN AN ACCIDENT WHERE A DRIVER T-BONED MY VEHICLE ON THE DRIVERS SIDE,THE DRIVERS SIDE DOOR TOOK THE WORST DAMAGE ALONG WITH THE ROOF MOLDING,FENDER AND QUARTER PANEL,STATE FARM DECLARED THE CAR A TOTAL. I CALLED TOYOTA AND OPEN A CASE BECAUSE THE AIR BAG SENSOR NUMBER 3 IN THE OWNERS MANUAL IN THE DRIVERS SIDE DOOR DID NOT DEPLOY,I SENT TOYOTA 12 PICTURES WITH THE DAMAGE AND THE DOOR WAS THE WORSE,THE REP ASSIGNED TO MY CASE WAS IN COMPLETE DENIAL AND SAID THAT SENSOR WOULD NOT HAVE DEPLOYED THE AIRBAG EVEN IF I WERE KILLED! HE JUST WASHED HIS HANDS WITH MY CASE AND RAN ME AROUND ABOUT THE DOOR SENSOR AND WHY IS IT THERE IF IT DOESN'T WORK IS MY QUESTION. SHOULD I SEEK LEGAL COUNCIL OR JUST LET TOYOTA OFF THE HOOK? DON'T THINK ITS FAIR TO US CONSUMERS. *TR

Vehicle Speed Control
Filed Jun 4, 201265 milesMA

ON MAY 30,2012 WHILE DRIVING MY 2009 TOYOTA COROLLA WITH 27,000 MILES , WE ARE THE ORIGINAL OWNERS, DOWN ROUTE ONE IN PEABODY, MASSACHUSETTS IN HEAVY FAST LANE TRAFFIC THE AUTO, FOR NO REASON SLOWED TO ALMOST A STOP AND COULD NOT BE ACCELERATED. WITH THE HAZARD LIGHTS ON IT WAS DIFFICULT TO GET TO THE SIDE OF THE HIGHWAY AS NO ONE SEEMED TO RECOGNIZE THE MEANING OF HAZARD LIGHTS.I LET THE CAR REST AND WHEN I STARTED IT EVERYTHING SEEMED FINE AND I DROVE TO REVERE WITHOUT A PROBLEM. I PARKED THE CAR IN THE NORTHGATE SHOPPING MALL AND WHEN I RETURNED A FEW HOURS LATER THE AUTO WAS TOTALLY DEAD AND I HAD TO HAVE IT TOWED TO WINTHROP. THEY COULD NOT DIAGNOSE THE PROBLEM BECAUSE OF THE DEAD BATTERY THAT THEY REPLACED AT A COST OF $129.00. THEY TOLD US TO DRIVE LOCALLY FOR A WHILE. SO FAR THE PROBLEM HAS NOT RECURRED. WHAT STARTED OUT A $20,000.00 PURCHASE FOR SAFETY AND RELIABILITY HAS BECOME SOMETHING ELSE. WE WOULD LIKE AN EXPLANATION ABOUT THIS PROBLEM AND WE UNDERSTAND THIS IS NOT AN ISOLATED INCIDENT. WE ARE NOW IN A SITUATION OF TRADING THE 2009 COROLLA ,(SOMETHING WE CANNOT AFFORD) OR SELLING IT TO SOME UNSUSPECTING PERSON, SOMETHING WE DO NOT CARE TO DO. EVEN IF IT NEVER HAPPENS AGAIN THE SEEDS OF FEAR HAVE BEEN PLANTED. *TR

Vehicle Speed Control
Filed Feb 25, 201274,523 milesAZ

WHILE DRIVING ON THE HIGHWAY ON FEBRUARY 23, 2012, I LOST ACCELERATION WITH NO WARNING WHATSOEVER. NO OTHER PROBLEMS WERE ENCOUNTERED AT THAT TIME. I WAS ABLE TO GET OFF THE HIGHWAY AND HAVE MY CAR TOWED TO THE DEALERSHIP. THEIR DIAGNOSIS WAS AS FOLLOWS: "CONNECTED SCAN TOOL AND FOUND CODE P0121 THROTTLE PEDAL POSITION SENSOR SWITCH A CIRCUIT RANGE PERFORMANCE, PERFORMED INSPECTION AND FOUND INTERNAL MALFUNCTION IN THROTTLE BODY SENSOR, REPLACED THROTTLE BODY, RETESTED WORKING NORMAL AT THIS TIME" I AM IN POSSESSION OF THE DEFECTIVE THROTTLE BODY. ON FEBRUARY 24, 2012, I CALLED TOYOTA AND REPORTED MY INCIDENT. THEY PROVIDED ME WITH THE CASE NUMBER 1202242199. ACCORDING TO TOYOTA, THEY HAVEN'T HEARD OF THIS ISSUE IN THE PAST, BUT TO ME IT IS UNREASONABLE THAT THE THROTTLE BODY SHOULD FAIL SO SOON. WHILE MY CAR IS NEARLY 4 YEARS OLD WITH JUST OVER 74,000 MILES, MOST OF THOSE MILES ARE FROM DRIVING CONSTANT HIGHWAY SPEEDS BECAUSE I HAVE A 60 MILE ROUND TRIP COMMUTE TO WORK. ON SEPTEMBER 17, 2011, THE THROTTLE BODY WAS SERVICED TO REMOVE CARBON BUILD UP. *TR

Vehicle Speed ControlCrash1 injured
Filed Feb 13, 2012NY

FROM MY APARTMENT PARKING SPACE I HAD TO MAKE A U TURN. GENTLY PUT MY FOOT ON ACCELERATOR, APPROX. @2MPH, TURNING RIGHT, MATRIX BEGAN TO GO FASTER, PUT MY FOOT QUICKLY ON THE BRAKE, THE CAR ACCELERATED AT A HIGHER SPEED CRASHING ME INTO A BRICK WALL, ALL WITHIN PARKING AREA. ESTIMATE OF DAMAGE WAS $6,000.00, FRAME SEVERELY BENT, BUMPER & HOOD DESTROYED. SIDE FRONT FENDERS HAVE TO BE REPLACED. UNDERCARRIAGE DAMAGED. THE FRONT IMPACT WAS VERY FAST, NO AIR BAG WENT OFF. REAR SIDE PANELS POPPED OFF. *TR

Engine and Engine Cooling
Filed Jan 10, 2012LA

VEHICLE STALLS UNEXPECTEDLY IN TRAFFIC. MULTIPLE CALLS TO SERVICE DEPARTMENT HAVE NOT SOLVED PROBLEM. VEHICLE HAS STALLED ON THE INTERSTATE AS WELL AS IN BUSY INTERSECTIONS. SERIOUS ACCIDENT IS IMMANENT. *TR

SteeringCrash1 injured
Filed Nov 5, 201134,585 milesLA

I WAS TRAVELING ON INTERSTATE WHEN VEHICLE DRIFTED FROM RIGHT LANE TO LEFT LANE, UNABLE TO CONTROL - THIS DISCONTINUED, APPX 4 - 5 MILES LATER THE VEHICLE DRIFTED FROM RIGHT LANE TO LEFT LANE & HIT SHOULDER. WHEN BRAKE VEHICLE WENT INTO SPIN & ENDED UP CROSSING LEFT & RIGHT LANES, ENDING ON INTERSTATE ROADSIDE @ TREE LINE. DAMAGE TO FRONT DRIVER'S SIDE - I AM SORE ON LEFT SIDE (SHOULDER, LOWER BACK & LEFT KNEE - ALSO HAVE PAIN ACROSS STOMACH I GUESS FROM SEATBELT ENGAGING. THIS WAS TERRIFYING, AND I AM ALSO AFRAID TO DRIVE THIS VEHICLE AGAIN. ACCIDENT OCCURRED ON THURSDAY AM, FIRST CHANCE TO RESEARCH FRIDAY NIGHT, I WAS APPALLED TO LEARN THAT WHILE TOYOTA WAS AWARE OF THIS ISSUE NEVER RECEIVED FIRST COMMUNICATION REGARDING POSSIBLE DANGER. I COULD HAVE BEEN KILLED HAD THERE BEEN TRAFFIC AROUND ME ON THE INTERSTATE, AS WAS THE CASE WHEN THE 1ST DRIFING HAPPENED. *TR

Vehicle Speed Control
Filed Mar 9, 201018,500 milesMA

TL*THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT HAD THE FIRST PEDAL REPLACED AND ONE WEEK LATER, THE CONTACT HAD ANOTHER SUDDEN ACCELERATION OCCUR WHILE DRIVING 5 MPH THROUGH A PARKING LOT. THE CONTACT ALSO HAD AN INCIDENT WHILE SITTING AT A TRAFFIC LIGHT. THE VEHICLE STARTED TO MAKE A ROARING SOUND AND MOVING FORWARD WHILE THE CONTACT HAD HER FOOT ON THE BRAKES. A MECHANIC DIAGNOSED THE FAILURE AND STATED THAT THE VEHICLE SEEMED FINE. TOYOTA ALSO INSPECTED THE VEHICLE STATING THAT NOTHING WAS WRONG WITH IT. THE CONTACT DID NOT HAVE THE VIN# AVAILABLE WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 18500. THE CURRENT MILEAGE WAS 18500.

Steering
Filed Feb 10, 2010MD

THERE IS A SWAY IN THE DRIVING OF THE CAR ON THE HIGHWAY. STAYING IN A LANE IS DIFFICULT. STEERING IS UNEASY. *TR

Service Brakes, Hydraulic › Power Assist › Vacuum
Filed Dec 31, 2009PA

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. RECALL NUMBER 09V338000 (SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM) EXCLUDES OTHER COLD WEATHER STATES SUCH AS PENNSYLVANIA AND OHIO. CONSEQUENTLY BRAKE FAILURE COULD OCCUR IN VEHICLES WHO OPERATE IN SUCH COLD CONDITIONS. THESE CONSUMERS WOULD BE INELIGIBLE FOR A FREE REMEDY. THERE WERE NO FAILURES TO DATE. THE CONSUMER ALSO STATED THE ACCELERATOR PEDAL WOULD STICK. UPDATED 03/01/10.*JB UPDATED 03/08/10

Structure
Filed Dec 15, 20092,500 milesME

THE CONTACT HAS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT STATED THAT AFTER TAKING THE BACK OF THE VEHICLE APART THERE WAS ONE VENT FOUND BEHIND EACH WHEEL THAT ALLOWS SMALL ANIMALS TO GET IN A SET UP A NEST. THE CONTACT FOUND A MOUSE NEST TWICE IN THE BACK OF THE VEHICLE AND IS WORRIED THAT THIS CAN CAUSE AN ACCIDENT IF SOMEONE IS DRIVING AND A SMALL ANIMAL OR SNAKE COMES CRAWLING FROM UNDER THE SEAT. UPDATED 01/12/10. *LJ THE PRESSURE RELIEF VENTS HAVE PLASTIC GRILL WORK SPACING THAT ALLOWS RODENTS TO ENTER. THE CONSUMER REMOVED THE VENTS AND MODIFIED THE GRILL TO 0.5 OPENING VERSUS 4X6. UPDATED 01/13/10.*JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Toyota Corolla Matrix → · Every Corolla Matrix year → · How the figures are calculated →