Page 2 of 3 · complaints 51–100 of 137

2013 Toyota Avalon complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Electrical System
Filed Sep 29, 201735,000 milesNV

THE REAR POWER SUNSHADE, WHICH IS STANDARD EQUIPMENT ON THE LIMITED MODEL, RAISES ON ITS OWN AND WON'T GO BACK DOWN CAUSING LOW VISIBILITY. THERE IS NO WAY TO MANUALLY LOWER IT EITHER

Unknown or Other
Filed Sep 17, 2017FL

REAR WINDOW IS DISTORTED MAKING IT IMPOSSIBLE TO SEE CLEARLY, WHILE SUNLIGHT DISABLES THE BACK UP CAMERA SO I'M NOT ABLE TO CLEARLY IDENTIFY PEDESTRIANS. I'VE OWNED 5 TOYOTAS SINCE 2005 BUT THIS ONE IS THE WORST AND UNSAFE VEHICLE I'VE EVER OWNED.

Engine and Engine Cooling › Exhaust System
Filed Jul 11, 2017OK

2013 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO SMELL OF COMBUSTION GAS THAT COMES INTO CABIN OF VEHICLE UPON ACCELERATION. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER WAS ADVISED THAT PROBLEM WAS NOT RECOGNIZED IN THE TECHNICAL MANUAL; THEREFORE, THERE IS NO REPAIR AVAILABLE. THE CONSUMER BELIEVES CARBON MONOXIDE WAS BEING RELEASED INTO THE VEHICLE. *JS

Visibility/Wiper
Filed Jun 8, 201713,400 milesNY

HEADLINER AT TOP OF REAR GLASS IS DROOPING WHERE THE HEADLINER MEETS, AND HAS DEVELOPED A CREASE AT A POINT IN THE CENTER, RESTRICTING VISIBILITY OUT OF THE REAR WINDOW. IT IS A DEFECT AND THE DEALER (NORTHTOWN TOYOTA - AMHERST, NY) WILL NOT REPLACE/REPAIR AS CAR IS OUT OF WARRANTY. CONTACTED TOYOTA TO ADDRESS THE PROBLEM, AND THEY HAVE NOT RESPONDED.

Power Train
Filed May 16, 201788,000 milesMD

IN 2016 OF AUGUST I FILED A COMPLAINT WITH TOYOTA (CASE#1611260024112616) IN REFERENCE TO A TORQUE COVERTER ISSUE THAT HAS PLAQUED 2012 CAMRYS , AT THIS POINT I TOOK CAR INTO DEALER MANY OCASSIONS , BUT THEY REFUSE TO ADMIT IT THEIR FAULT, A 2300 DOLLAR PROBLEM .

Exterior Lighting
Filed Apr 7, 201733,000 milesIL

LED REAR TAILLIGHT DIODES ARE NOT WORKING COULD BE A SAFETY CONCERN

Unknown or Other
Filed Mar 23, 201777,000 milesTX

VEHICLE WAS STATIONARY IN PARKING LOT. WHILE CHANGING A FLAT TIRE, THE JACK COLLAPSED. THAT ALLOWED THE VEHICLE TO FALL TO THE GROUND.

Structure › Body
Filed Mar 16, 2017CA

THE MAIN ISSUE WITH THIS VEHICLE I NOTICED ON MARCH 10 2017AND SCHEDULED AN APOINTMENT ON MARCH 15 2017. IS THE HEADLINER HAS SEPARATED AND FALLING DOWN BEHIND MY MOONROOF OR SUNROOF OPENING LEAVING A GAP. PUSH IT BACK UP AND IT POPS BACK LOOSE. IT LOOKS LIKE THE TWO DUAL LOCK FASTENERS HAVE FAILED ON BOTH SIDES. THEY LOOK MORE LIKE STICK ON PADS TRYING TO HOLD UP SOMETHING THAT IS TOO HEAVY. PER THE MAINTENANCE TECHNICIAN THE BULLENTIN PERTAINING TO THIS REPAIR CALLS FOR REPLACEMENT OF DUAL LOCK FASTENERS AND THE ADDITIONAL OF A MAGNET AFFIXED TO THE HEADLINER. REPAIR PROCEDURE REQUIRES 3 HOURS FOR PREP, OPERATION STEPS AND CURING OF EPOXY FOR $300.00 FIX. WITH 18,235 MILES ON MY CAR IT SHOULDN'T BE COMING APART NOW. IF YOU KNEW THIS WAS A PROBLEM WHY DIDN'T YOU INFORMED THE CUSTOMERS BEFORE INVESTING BECAUSE I WOULD OF LEFT IT ON THE LOT. WHY SHOULD I HAVE TO SPEND MONEY FOR A WORKAROUND THAT DOESN'T WORK. SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM BESIDE YOU CAN'T FIX IT OR HAVEN'T FOUND THE RIGHT WORKAROUND.

Electrical System
Filed Feb 23, 2017NC

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Vehicle Speed Control
Filed Dec 17, 20161,200 milesFL

TAKATA RECALL A RECALL WAS MADE ON THIS VEHICLE IN OCTOBERT OF 2015 REPLACEMENT PARTS ARE NOT AVAILBLE NEARLY HAD FOUR BAD ACCIDENTS ON A HIGHWAY GOING TO CHICAGO THE RADAR CRUISE CONTROL IS SUPPOSED TO SLOW THE CAR WHEN YOU GET TO CLOSE TO THE CAR IN FRONT OF YOU. ON CERTAIN OCCASION THIS DOES NOT HAPPEN.

Electronic Stability Control (esc)
Filed Oct 20, 201685,000 milesOK

WHILE DRIVING WESTBOUND ON THE MUSKOGEE TURNPIKE (HWY 351), AT MILE MARKER 20, THE CRUISE CONTROL SHUT OFF, VEHICLE STABILITY ICON CAME ON, CHECK ENGINE LIGHT BEGAN FLASHING. THE CAR ALSO LOST POWER AND RAN ROUGH. PULLED OVER, SHUT OFF VEHICLE. AFTER RESTARTING, THE CAR RAN FINE. THIS HAS HAPPENED TWICE, OCTOBER 3RD AND OCTOBER 17TH IN 2016. THIS VEHICLE IS EQUIPPED WITH A KEYLESS REMOTE. ADDITIONALLY, THIS HAPPENED NEXT TO A CELL PHONE TOWER ON THE NORTH SIDE OF THE HIGHWAY. IT DOES NOT OCCUR WHILE TRAVELING THE OPPOSITE DIRECTION ON THE HIGHWAY. *TR

Vehicle Speed Control
Filed Sep 12, 201620,000 milesIA

DYNAMIC CRUISE CONTROL TURN ITSELF OFF OR APPLIES BRAKES THIS HAS HAPPENED MULTIPLE TIMES ON TANGENT SECTIONS WITH NO VEHICLES IN FRONT - HIGHWAY SPEED (70 MPH). THERE IS A SERIES OF BEEPS AND THE CAR SLOWS GRADUALLY OR ABRUPTLY. DASHBOARD INDICATOR SHOWS THERE IS A VEHICLE IN FRONT BUT NO VEHICLE IS PRESENT - FALSE POSITIVE. TOOK VEHICLE TO TOYOTA DEALER AND HE STATED THAT WHEN PCS WAS DISABLED IT WOULD REMEDY THE PROBLEM. IT DID NOT. RETURNED TO TOYOTA DEALER - HE CHECKED WITH TOYOTA CORPORATE AND THEY HAVE NO RECORD OF ANY PROBLEMS LIKE THIS. PROBLEM NORMALLY OCCURS ON LONGER TRIPS AFTER DRIVING 2-3 HOURS. DYNAMIC CRUISE CANNOT BE RESET FOR AN HOUR OR TWO. YOU MUST EITHER DRIVE MANUALLY OR USE NORMAL CRUISE CONTROL MODE FOR AN HOUR OR TWO AND THEN YOU CAN RETURN TO DYNAMIC CRUISE CONTROL. ERROR HAS NOW OCCURED AT LEAST 6 TIMES SINCE PCS HAS BEEN DISABLED AND 3X BEFORE IT WAS DISABLED. DATE BELOW IS THE LATEST OCCURENCE.

Vehicle Speed Control
Filed Aug 9, 201645,000 milesIL

IN 2013 I BOUGHT A TOYOTA AVALON LIMITED SEDAN. BEFORE THE FACTORY WARRANTY WAS EXPIRED, A CLIP HOLDING THE DRIVERS FLOOR MAT IN PLACE BROKE. I TOOK IT INTO THE DEALERSHIP AND WAS TOLD IT WAS NOT COVERED AND THE REASON IT WAS NOT IS BECAUSE 'I AM GETTING IN AND OUT OF MY CAR THE WRONG WAY' THEY PUT THE CLIP BACK IN BUT DID NOT REPAIR THE UNDERLYING CARPET ISSUE. I ASKED FOR THEM TO SHOW ME A WRITTEN MANUAL OR TO AT LEAST DEMONSTRATE WHAT IT IS I WAS DOING WRONG AND I ALSO ASKED IF THEY WERE WATCHING ME GET IN AND OUT OF MY CAR FOR THEM TO HAVE THIS INFORMATION. THEY WERE UNABLE TO ANSWER ANY OF THESE QUESTIONS BUT STILL REFUSED TO FIX THE ISSUE. FLASH FORWARD AND I GET A PRE-COLLISION SYSTEM RECALL. TOYOTA HAS NO SOLUTION SO THEY TURN OFF THE ENTIRE SYSTEM. NOW I HAVE NO COLLISION MITIGATION WHEN THE FLOOR MAT CLIP COMES LOSE AGAIN. THE MAT IS UNDER THE BREAK PEDAL AND I CANNOT FULLY DEPRESS THE BRAKE PEDAL. THE PRE-COLLISION SYSTEM IS TURNED OFF SO NO HELP THERE. I MANAGED TO REACH DOWN AND PULL THE FLOOR MAT OUT FROM UNDER THE BRAKE PEDAL AND STOP INCHED AWAY FROM ANOTHER VEHICLE. I FEEL THAT TOYOTA HAS NEEDLESSLY PUT MY WELFARE AT RISK AND TRIED TO BLAME ME, AND THE WAY I INGRESS AND EGRESS THE VEHICLE, ADDITIONALLY IT HAS BEEN NEARLY A YEAR SINCE THEY TURNED OFF MY PRE-COLLISION SYSTEM. I PAID $4000 IN UPGRADE FEES TO GET THAT SYSTEM.

Unknown or Other
Filed Aug 5, 2016FL

PCS RECALL NOV 2015. VEHICLE TAKEN IN AND TEMPORARY BYPASS MADE (5 FEB 2016). RECEIVED WORD IN JUNE THAT A FIX WAS AVAILABLE. WAS TOLD PARTS NOT AVAILABLE. IT IS AUG AND PARTS STILL NOT AVAILABLE. SINCE THIS IS A SAFETY ISSUE I WAS TOLD NOT TO TAKE LONG TRIPS UNTIL IT IS FIXED. UNACCEPTABLE

Unknown or Other
Filed Jul 6, 201626,400 milesPA

DRIVING FROM PA TO NC.ON RT13 IN SEAFORD, DE, DRIVING SPEED LIMIT HEARD LOUD BANG. SUNROOF EXPLODED & CRACKED FROM INSIDE.DROVE TO 1ST AUTO GARAGE, THEY SAID WE WERE 2ND TOYOTA THIS WEEK WITH CRACKED SUNROOF. THEY GAVE US A ROLL OF DUCT TAPE, TO GET US THROUGH THE MONSOON. TOYOTA CORP RECOMMENDED GOING TO DEALER FOR EVALUATION AS TO HOW THIS HAPPENED. HAVE TO WAIT 2 DAYS FOR APPOINTMENT. MY OLD AVALON HAS MADE MANY LONG TRIPS WITHOUT ANY PROBLEM. THIS NEW CAR HAS DEFINITELY NOT BEEN MADE WELL. I AM VERY DISAPPOINTED.

Structure
Filed Jun 24, 201645,454 milesIL

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO SLOW DOWN, THE FLOORMAT BECAME STUCK UNDER THE BRAKE PEDAL AND PREVENTED IT FROM BEING DEPRESSED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE IN 2014 AND THE REMEDY WAS TO ADD TWO CLIPS TO THE FLOORMAT. ONE OF THE CLIPS WAS FRACTURED DURING THE RECENT FAILURE. THE DEALER STATED THAT THERE WAS NO RECALL FOR THE FAILURE AND THE CARPET SHOULD BE REPLACED. THE MANUFACTURER REFUSED TO REPLACE THE CARPET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,454.

Forward Collision Avoidance
Filed May 25, 2016OH

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) AND STATED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

Forward Collision Avoidance
Filed May 16, 2016IN

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE DEALER INSPECTED THE VEHICLE AND PERFORMED THE TEMPORARY REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Unknown or Other
Filed May 15, 201670,000 milesNC

IN NOV 2015 TOYOTA ISSUED SAFETY RECALL FOR PRE-COLLISON SYTEM ON 2013-2015 AVALONS. SIX MONTHS LATER TOYOTA STILL HAS NO SOLUTION. TOYOTA HAS PCS SYSTEMS IN OTHER CARS SO SOLUTION SHOULD BE AVAILABLE.

Vehicle Speed Control
Filed May 3, 2016NJ

TOYOTA HAS FAILED TO REMEDY NHTSA RECALL: 15V728 WITH A REASONABLE TIME .INTERIM SAFETY RECALL NOTICE WAS IN NOV 2015.

Unknown or Other
Filed Apr 17, 201622,000 milesDE

HEADLINER AT SUNROOF COMING DOWN. APPEARS TO BE A PROBLEM WITH THIS MODEL WHILE DOING ONLINE RESEARCH. JUST BOUGHT THIS CAR USED A FEW WEEKS AGO AND NOTICED THIS PROBLEM TWO WEEKS LATER.

Service Brakes
Filed Apr 15, 2016NY

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTICE; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE ATTEMPTING TO MERGE INTO TRAFFIC, THE PCS ACTIVATED AND STOPPED THE VEHICLE. WHEN THE PCS SYSTEM DEACTIVATED, THE CONTACT HAD IT REACTIVATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE RECALL INFORMATION WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Forward Collision Avoidance
Filed Apr 11, 2016TX

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PERMANENT REMEDY WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PRE-COLLISION SYSTEM WAS TEMPORARILY DISABLED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Forward Collision Avoidance
Filed Apr 11, 2016NC

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Unknown or Other
Filed Mar 28, 201616,000 milesTN

TWO RELATED PROBLEMS. FIRST, SIX MONTHS AGO, RODENTS GOT INTO ENGINE COMPARTMENT AND CHEWED INTO THE INSULATED LINER OF THE HOOD. FRAGMENTS WERE DANGLING INTO ENGINE WHEN I FOUND IT BEFORE ANY PROBLEMS BUT REPAIR WAS $400+. LAST WEEK, FILLING GASTANK, A GALLON OF FUEL SPILLED ON GROUND IMMEDIATELY. ATTENDANT SUPERVISING STATION SPOTTED IT AND HIT THE CUTOFF. DEALER FOUND THAT RODENT HAD CHEWED HOLE IN FILLER TUBE. FOR 35 YEARS, I HAVE PARKED MANY CARS IN THIS RURAL NEIGHBORHOOD WITH WILDLIFE. MANY SQUIRRELS AND CHIPMUNKS. NEVER HAD A PROBLEM UNTIL THIS VEHICLE. ONE EPISODE OF ROGUE RODENT UNDER THE HOOD MIGHT HAPPEN. TWO IN LESS THAN A YEAR, AT BOTH ENDS OF THE CAR, BOTH IN TEMPERATE WEATHER MAKES ME WONDER IF THERE IS SOMETHING IN THESE MATERIALS THAT ATTRACTS RODENTS. THESE WEREN'T CATASTROPHIC BUT BOTH EVENTS HAD THE POTENTIAL FOR GREAT CHAOS. I HAVE DOCUMENTATION OF THE REPAIRS IF YOU NEED THEM.

Forward Collision Avoidance
Filed Mar 18, 2016CO

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A WARNING LABEL WAS PLACED ON THE DASHBOARD UNTIL THE RECALL PART BECAME AVAILABLE TO SERVICE THE VEHICLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE SAFER CAR DATABASE DISPLAYED THAT THE VIN WAS NOT INCLUDED IN THE RECALL; HOWEVER, THE DEALER STATED THAT THE VIN WAS INCLUDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/11/16*LJ *TR

Structure › BodyCrash
Filed Mar 14, 201614,200 milesWA

WHILE PARKING MY CAR, THE MOTOR SUDDENLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL HAVING BEEN DEPRESSED. THE CAR SURGED FORWARD AND EVEN AFTER THE BRAKE WAS APPLIED THE ENGINE CONTINUED TO ACCELERATE FOR SEVERAL SECONDS.

Forward Collision Avoidance
Filed Feb 29, 2016NY

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE FORWARD COLLISION AVOIDANCE; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Feb 4, 2016100 milesOK

CARBON MONOXIDE (CO) HAS BEEN MEASURED IN THE CABIN OF THE CAR WHILE DRIVING, WHEN THE ENGINE IS UNDER LOAD. ALSO, THE SMELL OF ENGINE COMBUSTION FUMES IS INCLUDED WITH THE CO. TOYOTA HAS DETERMINED THAT IT IS NOT A "REPAIRABLE CONDITION". TECHNICAL REPAIR MANUALS DO NOT LIST THE CONDITION, THEREFORE NO REPAIR HAS BEEN MADE. TOYOTA HAS NOT HONORED ITS WARRANTY. I HAVE INCURRED A FINANCIAL LOSS. TO DATE, TOYOTA HAS NOT PROVIDED A SOLUTION TO THIS SAFETY PROBLEM. A LETTER WITH DETAILS HAS BEEN SENT TO NHTSA, DATED 1/26/2016.

Tires
Filed Dec 28, 201524,000 milesNJ

SIDEWALL OF TIRE SHOWED A BUBBLE AFTER 24,000 MILES ON A 2013 TOYOTA AVALON DISCOVERED BY DEALER ON ROUTINE MAINTENANCE. CONTACTED MICHELIN AND THEY SENT ME TO A DEALER THAT BUMPED UP THE PRICE $25 OVER THE PRICE THE DEALER QUOTED AND ONLY OFFERED 20% CREDIT. I BELIEVE THE SIDEWALL IS A MANUFACTURING DEFECT. I HAVE PHOTOS THAT I CAN SEND. THESE TIRES ARE A DANGER TO THE REINING PUBLIC AND NEED TO BE RECALLED BEFORE DEATH OR A SERIOUS INJURY RESULTS FROM THE SIDEWALL.

Electrical System
Filed Dec 23, 2015MD

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. .....UPDATED 02/11/16 *BF... UPDATED 05/14/18*JB *CN

Power Train
Filed Nov 23, 2015NY

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE SHOOK VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE CONTACT STATED THAT A TECHNICIAN UPGRADED THE FUEL; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

Unknown or Other
Filed Nov 20, 2015100 milesTN

ROAD NOISE VERY LOUD AND DISTRACTING. AFTER SOME INVESTIGATING ON MY OWN I FOUND THE PROBLEM WAS COMING FROM THE LEFT AND RIGHT OUTSIDE MIRRORS. TOOK TO DEALER AND THEY FOUND NO ISSUES.SO I CAME BACK HOME AND DID SOME RESEARCH ON INTERNET AND FOUND OTHERS HAVING SAME COMPLAINT. THE MIRROR HOUSINGS WERE CHANGED ON MODELS AFTER 8/2013 (HAD RIBS ADD TO HOUSING) RETURN TO DEALER AND THEY CHANGED TO THE NEWER HOUSINGS AND THE NOISE WENT AWAY.

Electronic Stability Control (esc)
Filed Oct 9, 201515,000 milesAL

MY 2013 TOYOTA AVALON WIRING HARNESS WAS CHEWED ON BY A RODENT . IT CAUSED PROBLEMS WITH THE RUNNING OF THE VEHICLE , THE TRACTION CONTROL , THE CRUISE CONTROL AND WAS OPERATING ON 5 CYLINDERS . THE DEALERS REPAIR SHOP SAID THAT A RODENT EAT THROUGH THE WIRES AND TOYOTA WOULD NOT WARRANTY THIS PROBLEM . THE CAR WAS PARKED IN MY DRIVEWAY NEXT TO ANOTHER TOYOTA PRODUCT THAT IS A 2006 AND HAS NEVER BEEN CHEWED . I HAVE DRIVEN TOYOTA'S SINCE 1988 AND HAVE NEVER HAD THIS TO HAPPEN . I THINK TOYOTA SHOULD BE RESPONSIBLE FOR THE DAMAGE IF THEY ARE PUTTING ANY TYPE EDIBLE PRODUCT IN THE VEHICLES THEY PRODUCE .

Structure › Body
Filed Jun 12, 2015FL

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE MIRRORS CAUSED A GLARE ONTO THE DASHBOARD IMPAIRING THE CONTACT'S VISION. AS A RESULT, THE CONTACT WAS UNABLE TO VIEW THE ROAD. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Fuel/Propulsion System
Filed May 4, 201516,543 milesTN

I'M NOT SURE IF THE FUEL/PROPULSION SYSTEM IS AT FAULT; HOWEVER, FOLLOWING IS THE PROBLEM I HAVE EXPERIENCED NUMEROUS TIMES. WHEN I TELL TOYOTA SERVICE PEOPLE ABOUT IT, THEY DON'T SEEM CONCERNED. WHEN MAKING A SLOW TURN (USUALLY LEFT TURN), IT APPEARS THAT I AM ABOUT TO STALL - SEEMS LIKE THERE IS NOT ENOUGH GAS GETTING TO SYSTEM - OR PERHAPS IT IS A TRANSMISSION PROBLEM (GEARED DOWN TOO LOW). I AM A WOMAN, SO I DON'T KNOW WHAT THE PROBLEM IS. HOWEVER, I HAVE BEEN SCARED NUMEROUS TIMES. WHEN THIS HAPPENS, I PRESS THE ACCELERATOR HARDER AND I AM ALWAYS AFRAID THE CAR IS GOING TO LURCH FORWARD TOO FAST. *TR

Vehicle Speed ControlCrash
Filed Apr 22, 201514,400 milesNY

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. WHILE REVERSING INTO A PARKING SPACE, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE VEHICLE BEHIND IT. A POLICE REPORT WAS FILED AND IT WAS UNKNOWN IF ANY INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,400.

Visibility
Filed Mar 22, 20159,800 milesMS

THE VEHICLE WAS TAKEN TO A LOCAL DEALERSHIP FOR THE REQUIRED 10,000 MILE WARRANTY MAINTENANCE. AT THIS TIME, I SHOWED THE DEALERSHIP WHERE WATER MARKS HAD APPEARED IN ALL FOUR UPPER CORNERS OF THE INSIDE CLOTH LINERS BESIDE THE FRONT AND REAR WINDSHIELDS. I WAS TOLD THE SUNROOF HAD TUBES THAT OCCASIONALLY CLOGGED AND THEY WOULD CLEAR THE TUBES AND CLEAN THE INSIDE CLOTH. OVER THE PAST FEW MONTHS OUR AREA EXPERIENCED A TREMENDOUS AMOUNT OF RAIN. WHEN THE CAR WAS TAKEN TO THE DEALERSHIP FOR THE 15,000 MILE WARRANTY MAINTENANCE, I SHOWED THE DEALERSHIP WHERE WATER MARKS APPEARED TO HAVE WORSENED IN THE SAME AREAS. THE DEALERSHIP EXPLAINED THAT THERE WERE NO CLOGS IN THE SUNROOF TUBING AND THEY HAD ATTEMPTED TO RECREATE THE WATER LEAKAGE BY RUNNING WATER OVER THE CAR FOR ONE HOUR. THEY COULD NOT EXPLAIN WHY THE WATER MARKS KEPT REAPPEARING AND DID NOT KNOW IF ANYONE CALLED TOYOTA. A REPRESENTATIVE FROM THE DEALERSHIP EXPLAINED THAT THEY COULD NOT DO ANYTHING ELSE TO CORRECT THE ISSUE BECAUSE THERE WERE NO "RECALLS" PERTAINING TO THIS ISSUE. I PERFORMED A GOOGLE SEARCH AND DISCOVERED A BLOG WHERE MANY PEOPLE HAVE EXPERIENCED THIS PROBLEM AND ONE PERSON EVEN HAD TO HAVE THE HEADLINERS AND CLOTH REPLACED DUE TO WATER DAMAGE. THE REPRESENTATIVE SAID THERE WAS NOTHING ELSE THEY COULD DO BUT I COULD REPORT THIS TO THE NHTSA IF I FELT THE NEED TO SEEK REPAIRS. *TR

Air BagsCrash1 injured
Filed Jan 13, 20151,000 milesTX

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 30-35 MPH, THE CONTACT PASSED OUT BEHIND THE WHEEL. THE VEHICLE VEERED OFF INTO A DITCH AND CRASHED INTO A CONCRETE POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. UPDATED 03/24/15*LJ UPDATED 9/15/2017*CN

Air Bags
Filed Dec 8, 201423,379 milesMN

I PURCHASED THE USED VEHICLE FROM CORWIN TOYOTA IN FARGO, ND. AFTER PURCHASING THE VEHICLE I RETURNED THREE TIMES FOR REPAIRS. WHEN I BROUGHT THE VEHICLE IN FOR SERVICE THE THIRD TIME IN SIX WEEKS I FOUND OUT THAT TWO RECALLS WOULD ALSO BE TAKEN CARE OF. I WENT ON LINE TO FIND OUT WHAT THE RECALLS WERE FOR. ONE OF THEM WAS NHTSA RECALL ID 13V442. THIS RECALL IS ABOUT A DRAIN HOSE CLOGGING THAT COULD ULTIMATELY CAUSE THE AIR BAGS TO ACTIVATE DUE TO THE MALFUNCTION OR TO POSSIBLY NOT ACTIVATE IN AN ACCIDENT. THE RESULT COULD BE SERIOUS INJURIES OR DEATH TO THE OCCUPANTS OF THE CAR. THIS RECALL WAS INITIATED IN THE SUMMER OF 2013. THE DEALER(CORWIN) TOOK THIS CAR IN ON TRADE IN OCTOBER OF 2014 AND THEN SOLD IT TO ME. WHY WOULD THEY SELL A CAR WITH A KNOWN RECALL WITHOUT FIXING IT. ESPECIALLY ONE THAT COULD CAUSE SERIOUS INJURY/DEATH? WHY IS THIS ALLOWED? *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Dec 3, 201418,500 milesFL

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT THE TIRE PRESSURE SENSOR LIGHT WAS CONTINUOUSLY ILLUMINATED AFTER THE TIRES WERE INFLATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE TIRES WERE ROTATED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,500.

Structure
Filed Oct 9, 20142,588 milesNJ

THE MAIN ISSUE WITH THIS VEHICLE IS THE HEADLINER COMING DOWN, IT HAS BEEN TO 2 DIFFERENT TOYOTA DEALERS FOR REPAIR, AND TO DATE IT IS STILL NOT CORRECTED. I WAS TOLD BY THE LAST DEALERSHIP, THAT THEY CAN NOT FIX IT ANYMORE, IT IS TAKING AWAY FROM THERE MAN HOURS. THIS ISSUE HAS BEEN FILED IN A COURT SETTING, AWAITING A COURT DATE. THIS ISSUE IS GOING TO CAUSE HARM TO SOMEONE SOON, AND TOYOTA IS AWARE OF THIS ISSUE. *TR

Engine and Engine Cooling
Filed Sep 8, 201411,200 milesTN

PER THE TOYOTA SERVICE DEPARTMENT, THE DRAIN HOSE FOR THE AIR CONDITIONING CONDENSER IN MY 2013 TOYOTA AVALON MAY BECOME CLOGGED CAUSING WATER TO ACCUMULATE AT THE BOTTOM OF THE AIR CONDITIONING CONDENSER UNIT HOUSING. THE ACCUMULATED WATER MAY THEN LEAK THROUGH A SEAM IN THE HOUSING ONTO THE AIR BAG CONTROL MODULE POTENTIALLY RESULTING IN A SHORT CIRCUIT OF THE MODULE. THEY SAY TOYOTA WILL NOT FIX THIS PROBLEM. *TR

Electrical SystemFire2 injured
Filed Sep 1, 20141,800 milesNY

WHILE DRIVING THE VEHICLE AT APPROXIMATELY 45 MPH ON A CLEAR SUNNY DAY THE WINDSHIELD WIPERS TURNED ON AND BEGAN TO OPERATE AT FULL SPEED AND WOULD NOT RESPOND AT ATTEMPTS TO STOP THEM. THE HORN STARTED GOING OFF WITH ALARM NOISES IN THE VEHICLE. THE SMELL OF AN ELECTRICAL ODOR AND WHITE SMOKE BEGAN TO ENTER THE CABIN THROUGH THE DASH. ATTEMPTS TO PULL THE VEHICLE OVER WERE PREVENTED AS THE STEERING WHEEL LOCKED. THE BRAKES WOULD NOT RESPOND OR WORK DESPITE STEPPING ON THEM WITH BOTH FEET AND ATTEMPTING TO PUMP THEM. THE VEHICLE WAS STILL TRAVELING ON THE ROAD AND DOWN A HILL WITH NO ELECTRICAL, STEERING, OR POWER FUNCTION OF THE VEHICLE. AS THE VEHICLE SLOWED THE PASSENGER JUMPED OUT. FIRE BEGAN TO COME THROUGH THE DASH AND UPON THE DRIVER OPENING HIS DOOR FIRE ALSO CAME INTO THE CABIN FROM BENEATH THE VEHICLE. THE DRIVER JUMPED OUT JUST BEFORE THE VEHICLE CAREENED DOWN AN EMBANKMENT AND EXPLODED 3 TIMES. *TR

Electrical System
Filed Aug 30, 2014CT

RECEIVED RECALL NOTICE FROM TOYOTA, MARCH 2014 REGARDING INTERNAL SHORT CIRCUITING OF THE INTEGRATED CIRCUITS ON THE ELECTRONIC CONTROL MODULE. CONTACT TOYOTA SEPT 2014 REGARDING WHEN THIS WOULD BE FIXED. THE CUSTOMER SUPPORT REPRESENTATIVE DID NOT KNOW. I BELIEVE TOYOTA HAS FAILED TO REMEDY THIS DEFECT WITHIN A REASONABLE TIME, THAT BEING 7 MONTHS FROM MARCH TO SEPTEMBER. I AM FILLING A VEHICULAR SAFETY COMPLAINT THAT TOYOTA HAS NOT ADDRESSED THE RECALL IN A TIMELY MANNER WHICH COULD CAUSE INADVERTENT DEPLOYMENT OF THE AIR BAGS OR SEAT BELT PRETENSIONERS CAUSING INJURY. *TR

Visibility/Wiper
Filed Aug 19, 20141,000 milesFL

I AM WRITING ABOUT MY 2013 TOYOTA AVALON, THERE IS ONE REALLY BAD DESIGN FLAW!!! THE ACCENT CHROME AROUND THE CONTROLS AND AIR CONDITIONER VENTS REFLECT THE SUNLIGHT INTO THE EYES OF THE DRIVER AND FRONT PASSENGER, AND IT IS BLINDING. THE BLINDING REFLECTION MAY CAUSE ACCIDENTS AND/OR DIRECT INJURY TO THE EYES SUCH AS RETINA, CORNEA DAMAGE AS WELL AS ANY OTHER EYE DAMAGE AS A RESULT OF BRIGHT SUNLIGHT. I HAVE TRIED THE DARKEST/PROTECTIVE EYEWEAR THAT I CAN PURCHASE BUT THE REFLECTION STILL COMES THROUGH BLINDING. I HAVE ALSO HAD THE DARKEST WINDOW TENT ALLOWED BY LAW INSTALLED (PURCHASED AT THE DEALERSHIP). I HAVE CONTACTED THE DEALERSHIP AND TOYOTA DIRECTLY BUT HAVE HAD NO OFFER FOR A SOLUTION. THIS IS A SIMPLE TO FIX WITH A REPLACEMENT PIECE OF DASH CHROME IN A NON-REFLECTIVE COLOR SUCH AS A FLAT BLACK, WOOD-GRAIN, OR BRUSHED METAL COLOR. A CUSTOM DESIGNED DASH AREA SHADE SHOULD ALSO OFFER A SOLUTION. I HAVE VERIFIED THAT THERE HAVE BEEN MANY OTHER COMPLAINTS THROUGH AN INTERNET SEARCH. *TR

Seats
Filed Jul 21, 2014VA

THE DRIVER'S SIDE SEAT BACK PANEL FELL OFF. *TR

Tires
Filed Jun 6, 201415,143 milesLA

WE WERE DRIVING OUR 2013 TOYOTA AVALON ON I-10 IN HEAVY TRAFFIC. AFTER STOPPING FOR GAS, WE REENTERED THE HIGHWAY AND THE LOW TIRE PRESSURE LIGHT CAME ON. BEFORE WE COULD PULL OVER, THE RIGHT FRONT TIRE BLEW OUT; THE ENTIRE INTERIOR SIDEWALL SEPARATED. WE HAD NOT HIT ANY POTHOLE OR ANY OTHER OBJECT. THANKFULLY, MY HUSBAND WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DIDN'T SWERVE INTO THE 18 WHEELER NEXT TO US. THE MECHANIC INFORMED US THAT THE BRIDGESTONE TIRES TOYOTA HAD PLACED ON THE VEHICLE HAD BEEN DOWNGRADED FROM A 40K MILE TIRE TO A 0 MILE TIRE. THE VEHICLE HAD ONLY 15,143 MILES ON IT AND WAS LESS THAN A YEAR OLD. A SECOND TIRE (LEFT REAR TIRE) WAS ALSO TOO DANGEROUS TO CONTINUE TO USE (AS IT LOOKED LIKE THE INTERIOR SIDEWALL ON THAT ONE WAS ALSO ABOUT TO SEPARATE) SO WE HAD TO REPLACE THAT TIRE AS WELL THAT DAY. WE WILL BE REPLACING THE OTHER TWO NOW AND WILL NEVER AGAIN BUY ANY BRIDGESTONE OR FIRESTONE PRODUCT. THE ABSOLUTELY SUBSTANDARD QUALITY OF THEIR PRODUCTS PLACED THE LIVES OF OUR ENTIRE FAMILY AT RISK. MY DAUGHTERS OFTEN DRIVE THIS VEHICLE AND ONE OF THEM WILL BE TAKING IT TO COLLEGE IN THE FALL. I WOULD HATE TO THINK OF WHAT WOULD HAVE HAPPENED IF ONE OF OUR KIDS HAD BEEN BEHIND THE WHEEL WHEN THIS TIRE BLEW OUT WITHOUT WARNING. IT IS INEXCUSABLE THAT BRIDGESTONE WOULD PUT OUT SUCH POOR QUALITY PRODUCTS, REPRESENTING THEM TO BE A 40K MILE TIRE, THEN DOWNGRADE THE MILEAGE ON THE TIRES WITHOUT NOTIFYING OWNERS AND GET AWAY WITH THAT TYPE OF ACTIVITY. WE ALWA

Engine and Engine Cooling
Filed Jun 5, 201435,479 milesTX

I PURCHASED A TOYOTA AVALON LIMITED CERTIFIED BY THE DEALERSHIP TO BE SAFE WITH NO RECALLS OR APPLICABLE SSCS. ON MAY 16 2014. I WAS NOT INFORMED OF A OUTSTANDING SAFETY RECALL INVOLVING THE AIR CONDITIONING UNIT HOUSING MAY LEAK ONTO THE AIR BAG CONTROL MODULE. I DID NOT FIND THIS OUT UNTIL MAY 21 2014 5 DAYS AFTER I BOUGHT THE CAR THE DEALERSHIP KNEW ABOUT THIS PROBLEM SINCE OCT 2013, AND STILL SOLD THE CAR, HAD I NOT CHECK THE VIN # WITH THE SAFETY BOARD I WOULD HAVE NEVER KNOWN, THEY SAY THE PROBLEM HAS BEEN REPAIRED ON MAY 21 2014. NEVER THE LESS THE DEALERSHIP FALSIFIED THE CERTIFICATION AND COMMITTED FRAUD BY SELLING ME THIS CAR. *TR

Unknown or Other
Filed Jun 4, 201415,000 milesDC

NOTICED SOME TIME A GO THE HEADLINER IS SAGGING AT THE BACK WINDOW. WAS AT DEALER FOR SERVICE AND TOLD THEM ABOUT IT. WAS TOLD THEY WOULD ORDER A NEW ONE. AFTER OBSERVING COMPLAINTS ON TNE NHTSA SITE I SEE THIS IS AN ONGOING ISSUE. WE'LL SEE IF THEY ORDER IT, HOPEFULLY TOYOTA RECTIFIES THIS BEFORE PEOPLE REALLY GET A CASE OF THE A__. MORE THAN THAT THOUGH, I HOPE THIS DOESN'T BECOME A REAL SAFETY HAZARD.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Toyota Avalon → · Every Avalon year → · How the figures are calculated →