2008 Toyota Avalon complaints

THE ADVISOR FROM TOYOTA GARAGE TOLD ME THAT I HAVE TO CHANGE THE RACK BECAUSE THE POWER STEERING RACK IS LEAKING OIL AND I CAN HAVE AN EXPLOSION WHEN THE RACK IS FULL OF OIL. MY TOYOTA HAS 41.000 MILEAGE. HE IS LYING OR THE PART IS DEFECTIVE? I DON'T KNOW WHAT TO DO. MY CAR HAD 2 CALLS: PEDAL AND VVT-1 (4-12-10) AND CRACKED DASHBOARD REPLACED (4-8-16).

TAKATA RECALL MARCH 9TH 2016 9:30PM I WAS ACCELERATING ONTO THE HIGHWAY FROM THE ONRAMP TO ABOUT 70MPH WHEN THE CAR KEPT ACCELERATING AFTER PRESSING THE BRAKE SO I CONTINUED TO PRESS THE BRAKE BUT THERE WAS NO RELEASE OF ACCELERATION SO PUT THE GEAR IN NEUTRAL AND I FOUND ROOM TO PULL TO THE RIGHT SIDE AND TURN THE ENGINE OFF AND PUT THE VEHICLE IN PARK. I GAVE IT 15 SECONDS AND RE-STARTED BUT IT WAS STILL ACCELERATING, I REPEATED THIS AGAIN WITH THE SAME RESULTS. I LEFT ITHE ENGINE OFF FOR A FULL MINUTE AND RE-STARTED TO FIND IT HAD RESET. I THEN CHECKED THE FLOOR MAT AND FOUND IT INTACKED AND PINNED TO THE FLOOR PINS.

CASE # 1509281592 COMPLAINT OF ENGINE FAILURE DUE TO LEAKING "SOFT PLUG" TYPE PART ON VALLEY OF ENGINE. INSTALLED AT THE TOYOTA ASSEMBLY PLANT. THIS PART LEAKED AND ALLOWED ANTI-FREEZE FLUID TO ENTER THE VALLEY AND MIX WITH THE OIL. OVER TIME THIS CAUSED A HARD COATING ON ALL PARTS. THE VALVE GUIDE SEALS WERE RUINED AND THE PVC AND PICK UP TUBE WERE ALMOST COMPLETELY BLOCKED. THIS CAUSED THE ENGINE TO BURN OIL AND SMOKE. TOYOTA'S FIX WAS TO BUY A NEW ENGINE FOR $6,826.97. THEY DID NOT WANT TO FIX MY ENGINE. JUST SELL PARTS AND LABOR. I TOOK IT TO A SHOP AND THEY FIXED MY ENGINE FOR LESS THEN HALF OF THAT. TOYOTA IS AT FAULT FOR NOT INSTALLING PARTS IN THE ENGINE CORRECTLY.

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE DRIVING 55 MPH, BOTH HIGH BEAM HEAD LAMPS EXPLODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT BOTH HEAD LAMP ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN DISCOVERED THAT BOTH HEADLAMPS WERE NOT CORRESPONDING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT BOTH HEADLAMP ASSEMBLIES BLEW OUT AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,187.

THE HIGH BEAM LIGHTS ARE KNOWN TO EXPLODE ON SOME 2008 AND 2010 MODELS. MY HIGH BEAM LIGHTS EXPLODED WITH 66,000 MILES ON THE VEHICLE. THIS PROBLEM HAPPENED WHILE MY VEHICLE WAS IN MOTION. I ROUTINELY DRIVE IN AN AREA WITH A HEAVY DEER POPULATION. I CANNOT SEE THESE HAZARDS AT NIGHT WITH OUT HIGH BEAMS. TOYOTA HAD AN EXTENDED WARRANTY ON THIS ISSUE (5 YEARS, 70,000 MILES). SINCE MY CAR IS OVER WARRANTY IN YEARS BUT NOT MILES, TOYOTA REFUSES TO REPLACE THE HEADLIGHT ASSEMBLIES. THEY ARE TELLING ME THE COST WILL BE OVER $2,000. I CONSIDER THIS A SAFETY HAZARD AND AM VERY UPSET THAT TOYOTA WILL NOT FIX THIS PROBLEM ON MY $40,000 TOP OF THE LINE TOYOTA. I AM FILING THIS COMPLAINT TO THE DOT, NTSB, AND ATTORNEY GENERAL. YOU CAN CONTACT ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE HEADLIGHTS FOR THE AVALON ONLY WORK INTERMITTENTLY. THE LIGHTING SYSTEM WILL WORK WHEN THE VEHICLE IS FIRST STARTED AND AFTER A FEW MINUTES, ONE OF THE LIGHTS WILL NO LONGER WORK. IN THE DARK, THIS CREATES A SAFETY CONCERN FOR ONCOMING CARS AND LIMITS OUR ABILITY TO SEE PEOPLE AND OTHER ITEMS IN THE ROAD.

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE DRIVING 65 MPH, THE DRIVER SIDE HIGH BEAM HEAD LAMP AND THE PASSENGER SIDE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE LOW BEAM AND HIGH BEAM BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE DRIVER SIDE LOW BEAM HEAD LAMP FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE LOW BEAM HEAD LAMP BULB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AFTER FOUR YEARS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

ALL OF A SUDDEN THE HIGH-BEAM HEAD LIGHTS STOPPED WORKING WHEN THE CAR WAS IN MOTION ON THE FREEWAY. LOW -BEAM LIGHTS WORK. THIS IS A REAL SAFETY HAZARD AND IS OBVIOUSLY A TOYOTA ENGINEERING FLAW. TOYOTA DID HAVE A WARRANTY ENHANCEMENT FOR THIS VEHICLE - 75,000 MILES OR 5 YEARS, WHICHEVER COMES FIRST. MY CAR HAS 52,000 MILES BUTS IS OVER 5 YEARS OLD. TOYOTA IS WELL AWARE OF THIS PROBLEM AND SHOULD BE REQUIRED TO FIX THIS, FREE OF CHARGE AND I SHOULD NOT BE REQUIRED TO PAY FOR THE FIX OF $2,500 PLUS LABOR, WHICH IS OUTRAGEOUS.

STICKY DASHBOARD WITH GLARE THAT AFFECTS DRIVING VISION IN BRIGHT SUNLIGHT OR NIGHT DRIVING FACING ON COMING VEHICLES.

TOOK MY CAR TO THE LOCAL DEALER TOO HAVE HEADLIGHTS LOOKED AT BECAUSE A POLICE OFFICER PULLED ME OVER FOR "NO HEADLIGHT PASSENGER SIDE". WHEN I TURNED THE LIGHTS ON FOR HIM, IT CAME BACK ON. THEN I FOUND BOTH HIGH BEAMS BURNED OUT AND THE DRL'S ALSO DID NOT WORK. SO, OFF TO THE DEALER. THEY FOUND BOTH HIGH BEAM BULBS EXPLODED, AND COULD NOT REPRODUCE ANYTHING ELSE / FIND ANY OTHER PROBLEM. THEY REMOVED THE HIGH BEAM BULBS BUT NEGLECTED TO INFORM ME. NOW AFTER SOME RESEARCH I FOUND OUT THESE PROBLEMS ARE KNOWN TO TOYOTA. THEY EXTENDED THE WARRANTY TO 72,000 MILES, BUT, WOULD NOT COVER MY CAR THAT I BOUGHT FROM THEM WITH 82,000 MILES ON IT... MY CAR NOW HAS 97,000 MILES ON IT BUT NOTHING DOES ME ANY GOOD WHEN THE LIGHTS GO OUT CROSSING THE ROCKY MOUNTAINS IN THE MIDDLE OF THE NIGHT... TALK ABOUT A AHA MOMENT. IT IS A COMPLETE SAFETY ISSUE WETHER THEY ADMIT IT OR NOT.. I HAVE BOUGHT MY 3 CARS FOR THE SAME DEALERSHIP / SALESMAN... MY LIFE AND THE LIVES OF MY FAMILY ARE WAY MORE IMPORTANT THAN A HEADLIGHT ISSUE. I HAVE REPLACED THE HIGH BEAM BULBS MYSELF, NOW WORKING ON THE LOW BEAMS BECAUSE I HAVE BEEN TOLD THEY WILL GO OUT SOON.

ALL OF A SUDDEN THE HIGH-BEAM HEAD LIGHTS STOPPED WORKING WHEN THE CAR WAS IN MOTION ON THE FREEWAY. LOW -BEAM LIGHTS WORK. THIS IS A REAL SAFETY HAZARD AND IS OBVIOUSLY A TOYOTA ENGINEERING FLAW. TOYOTA DID HAVE A WARRANTY ENHANCEMENT FOR THIS VEHICLE - 75,000 MILES OR 5 YEARS, WHICHEVER COMES FIRST. MY CAR HAS 52,000 MILES BUTS IS OVER 5 YEARS OLD. TOYOTA IS WELL AWARE OF THIS PROBLEM AND SHOULD BE REQUIRED TO FIX THIS, FREE OF CHARGE AND I SHOULD NOT BE REQUIRED TO PAY FOR THE FIX OF $2,500 PLUS LABOR, WHICH IS OUTRAGEOUS.

WHILE DRIVING DOWN A TWO LANE COUNTRY HIGHWAY AT NIGHT WITH MY BRIGHT LIGHTS ON, I HIT A BUMP AND THE BRIGHT LIGHTS SIMULTANEOUSLYWENT OFF. FORTUNATELY, MY LOW BEAMS THEN CAME ON. I TRIED SEVERAL DIFFERENT THINGS INCLUDING FLICKING THE LIGHTS, STOPPING THE CAR AND TURNING THE LIGHTS OFF/ON. THE BRIGHTS NO LONGER WORK. I DID CHECK TO SEE IF THEY EXPLODED AS REPORTED BY MANY OTHERS IN THIS DATABASE, BUT THEY DO NOT APPEAR TO HAVE. THEY JUST DO NOT WORK. LIVING IN A VERY RURAL AREA OF NORTHERN WISCONSIN, BRIGHT LIGHTS ARE A NECESSITY. I CALLED THE DEALER WHO SERVICES MY CAR AND THEY PLEADED IGNORANCE WITH REGARD TO KNOW PROBLEMS WITH THE HEADLIGHTS ON THIS VEHICLE. THEY SUGGEST I BRING THE CAR IN TO REPLACE THE BULBS. I WILL ATTEMPT TO REPLACE THE BULBS MYSELF BEFORE I WILL PAY FOR THE ASSEMBLY MENTIONED IN THE MANY OTHER COMPLAINTS. THIS IS A HUGE SAFETY ISSUE FOR ME AND MY WIFE AS CAR/DEER COLLISIONS ARE RAMPANT WHERE WE LIVE. IF THE BULBS HAVE NOT EXPLODED YET, I'M SURE THEY WILL WHEN I HAVE MY FIRST COLLISION WITH A DEER I DID NOT SEE BECAUSE I HAD NO HIGH BEAM LIGHTS. THIS IS DEFINITELY A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. IF WE WERE TO LOSE LOW BEAMS ALSO, WE WOULD BE STRANDED AND UNABLE TO DRIVE.

WHEN COMING BACK FROM A SHORT TRIP I NOTICED THAT THE RIGHT SIDE LOW BEAM HEADLAMP WAS OUT. THEN ONE DAY THE LIGHT WAS ON AGAIN THEN THE NEXT IT IS OUT. NOW IT RARELY COMES ON SO I.CALLED MY TOYOTA DEALER AND THEY SAID IT WOULD BE AT LEAST $200 FOR NEW LOW BEAM LIGHT BULB. I THEN TOOK IT TO A REPUTABLE REPAIR SHOP AND THEY SAID THAT THE BULB WAS NOT BAD BUT THE BALLAST WAS BAD. THEY SHOWED ME A LIST OF COMPLAINTS FROM ON LINE AND THEY SAID THERE WAS A RECALL FOR THAT PROBLEM. TOYOTA SAYS THERE IS NO RECALL. IF THIS IS SUCH A COMMON AND EXPENSIVE PROBLEM THERE SHOULD BE A RECALL. I RESEARCHED SEVERAL WEB SITES AND THERE ARE NUMEROUS COMPLAINTS ABOUT HEADLIGHT PROBLEMS ON THE 2008 AVALON. SOME PROBLEMS EXACTLY LIKE MINE OTHERS A LITTLE DIFFERENT BUT ALL ARE ABOUT MALFUNCTIONING HEADLIGHTS.

DISCOVER THAT BOTH HIGH BEAMS DO NOT FUNCTION. I UNDERSTAND THAT THIS IS AN ISSUE WITH THE AVALON, AND TOYOTA HAD ISSUED A SERVICE BULLETIN, BUT HAS NOT ISSUED A RECALL. WHILE THIS ISSUE IS NOT AN DIRE ONE, IT IS A VERY EXPENSIVE FIX. I THINK THE NUMBER OF VEHICLES INVOLVED MY REQUIRE A RECALL.

PREMATURE WEAR ON BRIDGESTONE TIRES NOT DUE TO MISALIGNMENT. MANUFACTURER REP REFUSES TO REPLACE BECAUSE IT IS NOT DOWN TO 2/32. SUPPOSED TO BE 80000 MILE RATED, BUT ACTUAL MILEAGE IS ONLY 40000. THE TIRES ON PASSENGER SIDE ARE EVENLY BUT MORE SIGNIFICANTLY WORN COMPARED TO THE DRIVER SIDE. SAY I NEED TO CONTINUE TO DRIVE UNTIL ONE TIRE REACHES 2/32 DESPITE THE DANGER IT REPRESENTS. CLAIM IT IS MANUFACTURERS GUIDELINES. NO INJURIES YET, BUT AM I SUPPOSED TO DRIVE ON THESE TIRES UNTIL A CRASH OR SOMEONE IS KILLED?

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE DRIVING AT 40 MPH, THE CONTACT RELEASED THE ACCELERATOR PEDAL, BUT THE RPMS INCREASED AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 10V017000 (VEHICLE SPEED CONTROL), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

WARRANTY ENHANCEMENT NOTIFICATION -ZE6 REPAIRS RELATED TO CRACKED DASH BOARD. TOYOTA SENT LETTER IN DECEMBER,2014 INDICATING PARTS FOR THE REPLACEMENT WOULD BE AVAILABLE BY LATE SPRING. I'VE MADE TWO CALLS AND WAS BASICALLY TOLD TO WAIT FOR ANOTHER LETTER BUT WAS PROVIDED NO INPUT REGARDING A POSSIBLE DATE. I HAVE A FEELING THEY HOPE THE PROBLEM WILL DISAPPEAR. WHAT CAN I DO TO GET SATISFACTION? UPDATED 10/06/15*LJ UPDATED 11/13/2017*CN

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT STATED THAT THE PASSENGER SIDE HEADLIGHT WAS COMPLETELY DISTORTED AND INOPERATIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PASSENGER SIDE BULB HOUSING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN THE MANUFACTURER'S RECALL: CSC-10042925-9889 (EXTERIOR LIGHTING), BUT IT WAS EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,919. MA 09/03/15 THE CONSUMER STATED THE RIGHT SIDE HEADLAMP IMPLODED. UPDATED 12/10/15 *JS

TOYOTA SENT OUT A WARRANTY ENHANCEMENT NOTICE ABOUT JUNE 2012 THAT IF YOU HAD PROBLEMS WITH HIGH BEAM HEADLIGHTS ON MY MODEL VEHICLE TO TAKE THE CAR TO A DEALER. CAR HAD TO BE LESS THAN 5 YEARS OLD A UNDER 72,000 MILES. I ASK ABOUT MY CAR AND THEY SAID MY MILEAGE WAS TO HIGH. WITHIN A MONTH I FOUND OUT WHAT THE PROBLEM WAS. THE HIGH BEAM BULBS WOULD EXPLODE AS MINE DID. I WENT BACK TO TOYOTA TO ASK FOR A WAVER FOR THE REPAIR TO BE DONE. THEY AGAIN SAID NO. BUT WOULD BE HAPPY TO REPAIR IT FOR $2284.66. THE COST OF NEW HEADLIGHT ASSEMBLIES. IT SEEMS THAT THE ORIGINAL BULB WAS NO LONGER MADE AND THERE WAS NO DIRECT REPLACEMENT FOR IT. SOLUTION WAS THE $2284.66 REPAIR. I BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE COVERED NO MATTER THE AGE OR MILES OF A VEHICLE. THERE WAS NO MENTION IN THE NOTICE OF BULBS EXPLODING OR THAT THE ENTIRE ASSEMBLY WOULD NEED TO BE REPLACED. VERY MISLEADING ON THE PART OF TOYOTA.

THE CAR ACCELERATED ON IT'S OWN, BRAKES WERE LOCKED !!! I MADE A LEFT TURN AFTER A STOP SIGN AND THE CAR JUST TOOK OFF ON IT'S OWN - ACCELERATING UP TO 50 MILES PER HOUR. I SLAMMED ON THE BRAKES, BUT THEY WERE LOCKED. I QUICKLY PUT THE CAR IN NEUTRAL, IT SLOWED THE CAR DOWN ABOUT 10-12 MILES. TO AVOID CARS IN FRONT OF ME - I THEN PUT THE CAR IN PARK. AFTER AN UGLY NOISE AND JERKING OF THE CAR...IT DID STOP! THERE WERE NO INJURIES OR PROPERTY DAMAGE. IT WAS A HORRIFIC EXPERIENCE. THE CAR WAS IN FULL THROTTLE! HAD IT TOWED TO A MECHANIC.....IT WAS STILL AT FULL THROTTLE WHEN HE LOOKED AT IT A COUPLE DAYS LATER. HE ADVISED ME TO CALL TOYOTA. TOYOTA SAID IT WAS OUT OF WARRANTY. I JUST WANT MY CAR FIXED,

I PUT ON MY BRIGHTS WHILE DRIVING AT NIGHT, ON A DARK PART OF THE INTERSTATE. AFTER A WHILE THEY WENT OUT... IMMEDIATELY AND SIMULTANEOUSLY. THE LEFT HAND SIDE STALK CONTROLS THE HEADLIGHTS ("ON" AND "AUTO-ON" POSITIONS), AND BRIGHTS. NOTABLY THE BRIGHTS ARE A SEPARATE BULB. THE "AUTO-ON" (IF IT GETS DARK) WAS THE SETTING FOR WHICH THEY WENT OUT. I PULLED OVER AT AN EXIT, TRIED THE BRIGHTS AGAIN AFTER TURNING OFF MY HEADLIGHTS AND PUTTING THEM TO THE "ON" SETTING (AS OPPOSED TO "AUTO-ON"), AND THE BRIGHTS DID NOT WORK AND ACTUALLY TURNED OFF MY REGULAR HEADLIGHTS. THIS IS DANGEROUS. I SEE IT IS NOT THE FIRST TIME THIS PROBLEM HAS BEEN REPORTED. I FOUND TOYOTA HAD A QUIET, UNANNOUNCED SERVICE UPGRADE FOR FAULTY DESIGN, DID NOT ADVERTISE IT, RECALL IT, OR SEND A WARNING NOTE OR OFFER TO FIX TO OWNERS, AND ARBITRARILY SET THE LIMITATION AT 5 YRS / 72,000 MILES. IF THEY ACKNOWLEDGED A PROBLEM, WHY PUT A LIMIT ON SOMETHING THAT IS NOT SAFE? THANK YOU FOR YOUR TIME. *TR

TOTAL FAILURE OF BOTH HIGH BEAM HEADLIGHTS. TOYOTA REFUSES TO CONSIDER THIS A WARRANTY ITEM. ALTHOUGH THIS IS A SAFETY ITEM IN N.Y. STATE, TOYOTA DOES NOT FEEL THAT THIS IS A SAFETY ISSUE. UPON CHECKING THE INTERNET, I FIND THAT MY PROBLEM IS NOT AN ISOLATED CASE. *TR

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEAD LAMPS FUNCTIONED INTERMITTENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

DASHBOARD IS STICKY AND SHINY. THE SHEEN ON THE DASH ALSO CREATES A GLARE ON SUNNY DAYS, WHICH CREATES A SAFETY HAZARD. TOYOTA IS AVOIDING A RECALL FOR THE USE OF INFERIOR PARTS. *TR

I WAS COASTING, BARELY MOVING WHEN I HEARD THE ENGINE REV UP AND ACCELERATE. MY FOOT WAS NOT ON THE GAS. BEFORE I COULD APPLY BRAKES MY CAR HIT THE HOUSE. I WAS ABOUT 2 FEET FROM THE HOUSE SO THERE WAS NOT MUCH TIME TO REACT. THIS ALL TOOK PLACE IN 1-2 SECONDS. I HAD TURNED INTO A DRIVEWAY TO PARK. *TR

TOYOTA HAS ISSUE WITH DAY TIME RUNNING LIGHTS AND HIGH BEAMS. THEY WILL ONLY WARRANTY IF UNDER 72000 MILE OR 5 YEARS. IF THEY HAVE A PROBLEM THEY SHOULD STAND BEHIND. *TR

LIGHTS JUST STOPPED WORKING. TOYOTA ACKNOWLEDGED THERE WAS A PROBLEM WITH THE HEAD LIGHTS AND WROTE SEVERAL DEALER SERVICE MEMOS CONCERNING THIS PROBLEM. AFTER TALKING WITH TOYOTA CONSUMER AFFAIRS THAT THIS WAS THEIR PROBLEM AND THEY SHOULD FIX IT, THEY SAID IT WAS OUT OF WARRANTY. THEY EVEN ADVISED ME THAT THE LOW BEAMS MAY FAIL. THEY WERE NOT CONCERNED ABOUT MY SAFETY AND TOLD ME JUST ABOUT TO POUND SAND. THEY COULD CARE LESS ABOUT THIS, EVEN THOUGH THEY'RE AWARE OF THE PROBLEM. MY SAFETY MEANS NOTHING, EVEN AFTER OWNING 5 TOYOTA VEHICLES. *TR

THERE WAS ONE CRACK THAT APPEARED ON THE DASHBOARD, ON THE DRIVERS SIDE. SINCE THEN, THERE IS ONE LONG DEEP CRACK ALONG THE TOP FRONT EDGE OF THE DASHBOARD THAT EXTENDS ALMOST THE ENTIRE LENGTH. ADDITIONALLY, THERE ARE 23 MORE CRACKS BETWEEN THE DRIVER AND PASSENGER SIDE. BECAUSE THIS DASHBOARD HAS THE AIRBAG INSIDE ON THE PASSENGER SIDE WE DON'T FEEL SAFE DRIVING WITH THE CRACKED DASHBOARD. ANYTHING THAT WOULD MAKE AN AIRBAG GO OFF TOO SOON OR GO OFF TOO LATE COULD BE VERY SERIOUS. IT IS OUR OPINION, THAT THIS IS A DEFECTIVE PART AND TOYOTA SHOULD RECALL THE CAR AND ISSUE A TECHNICAL SERVICE BULLETIN OR POLICY THAT GIVES DEALERSHIPS DIRECTION TO FIX THE PROBLEM. *TR

I WAS READING YOUR RECALL NOTICE 14V-743 I CALLED MY TOYOTA SERVICE DEPT AND THEY SAID THIS ONLY APPLIED TO VEHICLES THAT WENT THRU THE SOUTHEAST TOYOTA DISTRIBUTORS, I BELIEVE MINE WENT THROUGH GULF STATES TOYOTA IN HOUSTON. MY WIFE NOTICED A BURNING SMELL WHEN I USED MY SEAT HEATERS SO I HAVE QUIT USING THEM. WOULD THIS PROBLEM APPLY TO ALL CARS LISTED IN THE SOUTHEAST TOYOTA BULLETIN OR ONLY CARS THAT WENT THRU THEIR FACILITY? *TR

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT WAS DRIVING BETWEEN 55-60 MPH WHEN THE ROOF BEGAN LEAKING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 02/24/15*LJ UPDATED 6/10/2015 *JS

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE DRIVING BETWEEN 55-60 MPH, WATER LEAKED INTO THE VEHICLE THROUGH THE ROOF. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLES WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 02/24/15*LJ UPDATED 3/4/15*CN UPDATED 03/17/15*JB 10/7/2015*JS

HIGH BEAM HEADLAMPS STOP WORKING. REPLACEMENT BULBS BURN OUT PREMATURELY. TOYOTA REFUSES TO FIX EVEN THOUGH THEY HAD A CUSTOMER SUPPORT BULLETIN. TOYOTA HAD INCORRECT ADDRESS ON FILE SO I DID NOT RECEIVE BULLETIN WITHIN WARRANTY ENHANCEMENT PERIOD (1 MONTH LATE). DEALER PROMISED TO CHECK BUT OVER THE COURSE OF 4 MONTHS, DID NOT CONTACT TOYOTA. MY DIRECT CONTACT TO TOYOTA WAS THEN 5 MONTHS OUTSIDE OF WARRANTY. HIGH BEAM BULBS REPLACED TWICE, AND STILL PROBLEMS ON A REGULAR BASIS. *TR

THE DASHBOARD IS MELTING AND BECOMING VERY STICKY. PARTS OF IT HAVE ALSO CRACKED. WHEN THE SUN IS SHINING THROUGH THE WINDOW, IT IMPEDES VISIBILITY. *TR

THE LOW BEAM HEADLIGHTS GO OUT INTERMITTENTLY CAN GET NO SATISFACTION FROM THE DEALER AND THE OTHER DEALER WILL NOT EVEN RETURN THE PHONE CALL THERE HAS BEEN NO ACCIDENT YET. *TR

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE DRIVING 35 MPH, THE HIGH BEAM HEADLIGHT BULB EXPLODED AND THE LOW BEAM HEADLIGHTS SHUT OFF. AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE LOW BEAM HEADLIGHTS BECAME OPERABLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT BOTH HEADLIGHT CLUSTERS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

MY TOYOTA AVALON'S HEADLIGHTS STARTED GOING OFF INTERMITTENTLY AND THEN I NOTICED MY RIGHT HEADLIGHT WAS OUT ALTOGETHER. SINCE IT CAME AND WENT I LET IT GO FOR AWHILE BUT NOW IT IS MOST OF THE TIME ON BOTH LOW BEAMS. THIS IS A SERIOUS SAFETY PROBLEM SINCE BOTH LOW BEAMS COULD GO OUT AT THE SAME TIME. TOYOTA RECOGNIZED A DESIGN PROBLEM WITH THE SYSTEM A NUMBER OF YEARS AGO AND EXTENDED THEIR WARRANTY TO 5 YEARS OR 75000 MILES. I NEVER RECEIVED A NOTICE FROM THEM BUT IT COULD BE BECAUSE IT CAME ABOUT AROUND THE TIME I WAS BUYING THE CAR USED. NOW I FIND OUT THAT THE HIGH BEAM CANNOT BE REPLACED WITHOUT CHANGING OUT THE ENTIRE ASSEMBLY FOR $1200 FOR EACH SIDE. TOYOTA TELLS ME THEY WILL NOT HELP ME OUT WHATSOEVER AND WANT ME TO FORK OUT $2500 TO FIX A PROBLEM THEIR ENGINEERS CAUSED!! *TR

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE DRIVING 40 MPH, THE HEADLIGHTS SHUT OFF AND NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER STATED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

WHILE DRIVING DOWN A REMOTE DARK COUNTY ROAD, FIRST MY HIGH BEAM LAMPS FAILED SIMULTANEOUSLY,THEN APPROXIMATELY FIVE SECONDS MY LEFT LOW BEAM LAMP FAILED. I STOPPED THE CAR, TURNED ALL HEADLAMPS OFF, THEN AFTER FIFTEEN SECONDS, I TURNED THE LOW BEAM LAMPS ON. AFTER A WARM UP PERIOD, THE LOW BEAM LAMPS ILLUMINATED. THE HIGH BEAMS NEVER ILLUMINATED AGAIN. THE DAY-TIME RUNNING LAMPS ARE NO LONGER WORKING. *TR

CONSUMER WRITING IN REGARDS TO 2008 TOYOTA AVALON. STATING THAT THERE IS A CRACK IN THE PASSENGER SIDE AIR BAG COVER. *KL THE CONSUMER ALSO STATED THERE WAS A TWO INCH CRACK IN THE UPPER CORNER IN THE SAME AREA, AND A CRACK UNDER IN THE VINYL UNDER THE PASSENGER HEAT AND AIR VENT. *JB

I WAS DRIVING IN A RURAL AREA IN ILLINOIS WHERE WE HAVE A LOT OF DEER, SO I FLIPPED ON MY HIGH BEAMS FOR BETTER VISIBILITY. I HAD PURCHASED THE CAR WITH 87,000 MILES ON IT THAT SUMMER AND MAY NOT HAVE EVEN USED THEM YET. THE HIGH BEAMS STAYED ON FOR A FEW SECONDS AND THEN FLASHED AND WENT BACK TO LOW BEAM. I CHECKED THEM UPON ARRIVING HOME AND COULD SEE THAT THEY SHATTERED. I REPLACED THESE WITH BULBS FROM O'REILLY AUTO - USING GLOVES TO AVOID TOUCHING THEM - THESE HIGH BEAMS WERE SELDOM USED BUT WORKED. IT IS NOW NOVEMBER OF 2014 AND THESE ALSO FAILED; DID NOT SHATTER BUT FAILED TO ILLUMINATE. I ASSUME THEY ARE BURNED OUT. I AM CONCERNED THAT I MAY NEVER BE ABLE TO USE THE HIGH BEAMS FOR SAFETY ON THIS OTHERWISE FANTASTIC CAR. I HAVE AVOIDED USING THE HIGH BEAMS EVER SINCE I REPLACED THEM THE FIRST TIME, SO I AM NOT SURE WHEN THEY ACTUALLY QUIT WORKING THIS TIME. *TR

I DON'T REMEMBER THE EXACT TIME & DATE THIS STARTED, BUT IT IS CONTINUOUS & REPETITIVE. THE HEADLIGHTS CONSISTENTLY TURN OFF WHILE DRIVING. FOR A TRIP OF ABOUT TEN MILES, I CAN EXPECT FOR ONE OR BOTH TO FAIL ABOUT THREE TIMES. IT'S DANGEROUS. I WAS TOLD THAT THE COMPANY HAS SENT NOTIFICATIONS TO THE DEALERS BUT ARE REFUSING TO ADMINISTER A RECALL. THEY OFFERED ME A $750 CREDIT TO HAVE IT REPAIRED. HOWEVER, AS YOU CAN SEE FROM THE MANY PREVIOUS COMPLAINTS ABOUT THIS PROBLEM, IT COSTS OVER $2,000 TO FIX IT (AND THAT'S NOT A GUARANTEE). THIS IS A DESIGN FLAW. THEREFORE, IT SHOULD NOT BE AFFECTED BY A WARRANTY. I'M SHOCKED AT THE VOLUME OF COMPLAINTS ABOUT THIS ISSUE WITH NO ACTIONS BY THE COMPANY. THEY ARE MORALLY (IF NOT ETHICALLY AND LEGALLY) OBLIGATED TO ISSUE A RECALL AND REPAIR THEIR R&D FAILURE. *TR

HI BEAM HEADLIGHTS FAILED WHILE DRIVING AT NIGHT ON DARK COUNTRY ROAD. TOOK CAR IN FOR REPAIR. BOTH HI BEAM BULBS WERE BROKEN. THEY WERE REPLACED SECOND INCIDENT APPX. 8 MOS, AGO. HI BEAMS FAILED TO WORK. HAD BULBS REPLACED. THIRD INCIDENT 2 WEEKS AGO. INSPECTED BULBS. THEY ARE BURNT OUT. BULBS NOT YET REPLACED. *TR

I WAS DRIVING ON A VERY DARK TWO-LANE STATE HIGHWAY USING MY HIGH BEAMS WHILE CAUTIOUSLY WATCHING FOR DEER. ALL OF A SUDDEN MY HIGH BEAMS WENT TO LOW BEAMS. THE SWITCH WORKED AND THE DASH BOARD LIGHT SHOWED THAT THE HIGH BEAMS WERE ON BUT THEY OBVIOUSLY WERE NOT ON. WHEN I HAD THE OPPORTUNITY TO CHECK THE LIGHTS IN A WELL LIGHT AREA I COULD SEE THAT BOTH BULBS SHATTERED IN THE HOUSING ASSEMBLY. THERE ARE SMALL FRAGMENTS OF GLASS SPEWED EVERYWHERE INSIDE THE CASING. EARLIER THIS YEAR TOYOTA SENT A LETTER STATING A WARRANTY ENHANCEMENT BECAUSE THEY ARE AWARE OF THIS PROBLEM. THE ENHANCEMENT APPLIES FOR 72,000 MILES OR 5 YEARS FROM THE DATE OF FIRST USE, WHICHEVER OCCURS FIRST. MY CAR IS NOW 6 YEARS SO THE WARRANTY WILL NOT APPLY. I SELDOM DRIVE IN THE LATE EVENING AND I SELDOM USE MY HIGH BEAMS. I BELIEVE THIS WOULD HAVE HAPPENED WITHIN THE WARRANTY PERIOD IF I WOULD HAVE USED THE HIGH BEAMS MORE FREQUENTLY. THIS IS GOING TO BE A VERY COSTLY OUT-OF-POCKET REPAIR THAT OBVIOUSLY IS A SAFETY FEATURE THAT TOYOTA SHOULD PAY FOR GIVEN THE FACT THAT THEY ARE AWARE THE HIGH BEAM/DRL BULBS CAN BECOME INOPERATIVE. *TR

AFTER RECEIVING TOYOTA TSB SB-0011-10 IN APRIL 2010, I WENT IN TO THE LOCAL TOYOTA SERVICE DEPARTMENT TO CHECK IT OUT. THEY INDICATED THAT THE HIGH BEAM LIGHT BULBS COULD EXPLODE AND THAT THE ENTIRE HIGH LIGHT ASSEMBLIES NEEDED TO BE REPLACED. I ASKED ABOUT GETTING MINE DONE BUT, THEY SAID BECAUSE MY CAR HAD OVER 70,000 MILES THEY WOULD NOT REPLACE THEM PER THE TSB. BUT THEY TOLD ME THEY WOULD BE HAPPY TO REPLACE THEM AT MY COST OF ABOUT $2400.00. SHORTLY AFTER THAT THE BULBS EXPLODED IN MY UNITS. WHEN I TRIED TO REPLACE THEM, I WAS TOLD THAT THE LISTED BULB WAS NO LONGER MANUFACTURED. I FEEL THIS IS SOMETHING THAT SHOULD BE UNLIMITED MILES AS THE REPLACEMENT UNIT HAS BEEN DISCONTINUED BY THE BULB MANUFACTURER. AND THAT THIS IS A SAFETY HAZARD TO PROPER OPERATION OF THE CAR. *TR

IN THE SUNLIGHT THE DASHBOARD HAS EMITTED A STICKY SUBSTANCE, WHICH IS REFLECTED ONTO THE FRONT WINDOW, IMPAIRING THE DRIVERS VISION. TOYOTA IS NOT DOING ANYTHING ABOUT THE PROBLEM, PER THEIR REPRESENTATIVE. *TR

CAR IS DRIVEN ABOUT 2,000 MILES PER YEAR, CITY DRIVING AND MOSTLY DURING THE DAYTIME. NO REAL NEED FOR HIGH BEAMS WHILE DRIVING. UNSURE WHEN THE PROBLEM HAPPENED, BUT I WAS A LONG JOURNEY IN THE COUNTRY AND HIGH BEAMS WERE NEEDED. UNABLE TO HAVE THEM ON. AFTER THE TRIP CALLED THE DEALERSHIP, BROUGHT IN FOR REPAIR. WAS TOLD THAT BOTH HEADLIGHT LENS ASSEMBLIES WERE NEEDED TO THE TUNE OF OVER $900. I WAS TOLD THAT THE WARRANTY EXTENSION FOR 5 YEARS OR 72,000 MILES ONLY. AT THE TIME THE CAR WAS PURCHASED I PAID FOR THE EXTENDED WARRANTY FOR THE 7 YEAR PLAN. I WAS TOLD THAT UNDER THIS WARRANTY HEADLIGHTS WERE NOT COVERED. THIS CAR IS COMPLETELY OUT OF WARRANTY. RESEARCH ON THE INTERNET SHOWS THAT THIS CAR HAS MAJOR ISSUES WITH THE HEADLIGHT LEN ASSEMBLIES. WHY DID NOT TOYOTA ISSUES NOTICES TO THE CONSUMERS ABOUT THIS ISSUE? OR A RECALL? THERE IS A MAJOR PROBLEM WHEN IT IS WITH THE SAME PROBLEM WITH THIS MAKE/MODEL. *TR

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT STATED THAT THERE WERE SEVERAL CRACKS IN THE VINYL COVER OF THE PASSENGER SIDE AIR BAG. ONE CRACK WAS ELEVEN INCHES ACROSS THE FRONT COVER. THE DEALER STATED THAT NOTHING COULD BE DONE TO REPAIR THE VEHICLE BECAUSE IT WAS OUT OF WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,580. UPDATED 11/20/14*LJ UPDATED 12/9/14*CN THE CONSUMER STATED THAT THE MANUFACTURER WAS NOTIFIED ON 9/26/2014. UPDATED 5/4/2015 *JS

WENT TO USE HIGH BEAMS ON DESERT ROAD TOWARDS LANCASTER CA, PUT HIGH BEAMS ON, THEY STAYED ON FOR ABOUT 3 MINUTES THEN ALL FRONT LIGHTING WENT OUT. WENT TO DEALER (ROSEVILLE TOYOTA) TO CHECK ON THE PROBLEM, DEALER SAID THEY WERE NOT COVERED BY WARRANTY EVEN THOUGH TOYOTA KNOWS OF PROBLEM. WILL COST 3,000.00 TO REPAIR WITH REPLACED HEADLIGHT ASSEMBLIES. CAR HAS ONLY 39,000 MILES ON IT AND AN EXTENDED WARRANTY. *TR

DECEMBER 2012: I NOTICED A SMALL CRACK AT RIGHT SIDE OF DASHBOARD. BY APRIL 2014 AT LEAST 10 MORE CRACKS APPEARED ON UPPER, LOWER, AND SIDE SURFACES OF DASHBOARD. SOME CRACKS EXTEND THE ENTIRE WIDTH OF THE DASHBOARD AND SOME AROUND THE AIR BAG. *TR I AM CONCERNED THAT IF THERE IS AN AIR BAG DEPLOYMENT; OCCUPANTS COULD BE INJURED BY DASHBOARD DEBRIS.