Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
TAKATA RECALL THE PROBLEM WITH THE AIR BAGS HAS NOT BEEN RESOLVED AND IT HAS BEEN SINCE MAY 2016. IT IS UNREASONABLE THAT NO SOLUTION HAS BEEN FOUND IN THIS TIME PERIOD AND I HAVE BEEN UNABLE TO USE THE FRONT PASSENGER SEAT FOR 6 MONTHS. I BELIEVE A RENTAL CAR SHOULD BE PROVIDED UNTIL THE AIR BAGS HAVE BEEN CORRECTED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAG) WAS RECEIVED. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL : NOTIFIED OF RECALL IN JUNE 2016. IT IS NOW DECEMBER 2016 WITH NO END IN SIGHT. NO PARTS AVAILABLE IS THE ANSWER GIVEN EVERY TIME I CALL. RIDICULOUS... APPARENTLY THERE IS NO PROBLEM FINDING THE PARTS TO MAKE NEW CARS...
TAKATA RECALL - I CAN'T USE THE FRONT PASSENGER SEAT OF MY CAR. I THINK THAT IS UNACCEPTABLE WHEN I'M PAYING TOYOTA FOR THE CAR AND CAN'T USE IT. I DO NOT FEEL COMFORTABLE EVEN IN THE DRIVERS SIDE, HOW DO I KNOW THAT IF THE AIR BAG GOES OFF METAL PARTS WON'T FLY AROUND THE CAR AND HIT SOMEONE ELSE. I WOULD LIKE THE AIR BAG REPLACED ASAP!!! THE RECALL CAME OUT IN MAY 2016.
TAKATA RECALL RECEIVED NOTIFICATION OF RECALL IN JUNE, STILL AWAITING REMEDY. TOYOTA SAYS NO REMEDY OR EXPECTED REPAIR DATE IS AVAILABLE YET.
TAKATA RECALL: RESOLUTION LAG TIME
TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/26/2017*CT CONSUMER STATED AIRBAG EXPLODED UPDATED 7/6/18*JB
TAKATA RECALL SO I RECEIVED A RECALL NOTICE FROM TOYOTA FOR THE TAKATA AIRBAGS AND CALLED TOYOTA TO FIX IT THEY SAID THEY DON'T HAVE PARTS TO FIX IT AND TO CALL AGAIN IN A FEW MONTHS. A FEW MONTHS PAST CALLED AGAIN AND STILL DON'T HAVE PARTS SO ASK WHAT ARE MY OPTIONS? IS IT SAFE TO DRIVE? THEY SAY IT'S SAFE BUT JUST DON'T HAVE SIT IN THE PASSENGER SEAT ( CAN'T DO THAT) OR THEY CAN GIVE ME A COMPACT CAR RENTAL FOR FREE. I BOUGHT A SUV FOR A REASON AND NEED A BIGGER VEHICLE FOR WORK AND WILL NOT ACCOMMODATE RENTAL FOR A BIGGER VEHICLE. I THEN AGREED FOR A COMPACT CAR THEN SAID I HAD TO BE PUT ON A WAITING LIST BECAUSE THERE ARE NONE AVAILABLE. THIS ALL HAPPENED AT TOYOTA MARIN LOCATED IN SAN RAFAEL CA. I THEN CALLED TOYOTA CORPORATE AND ASKED IF THEY CAN ACCOMMODATE AND WHETHER THEY HAD ANY INFORMATION WHEN THIS WILL BE RESOLVED AND [XXX] SAID SHE WASN'T SURE AND STARTED CASE # [XXX] FOR MY CALL AND TOLD ME SOMEONE WILL CONTACT ME THE NEXT DAY ABOUT THE CASE. SO [XXX] CALLED ME TODAY AND WAS RUDE FROM THE BEGINNING, FIRST SHE SAID (HER NAME WAS [XXX])MY VEHICLE WAS SAFE TO DRIVE UNTIL YOU HIT A 6-9 YEAR DETERIORATE PHASE WHICH THEN WILL BE UNSAFE. THAT WOULD BE I BELIEVE JANUARY 2017. I THEN ASK I WAS TOLD IT WAS SHRAPNEL PROBLEM IF I GOT IN AN ACCIDENT BY THE FIRST TOYOTA MARIN. DEALERSHIP SERVICE PERSONAL SAID ([XXX]). SO [XXX] SAID SHE COULDN'T ACCOMMODATE A LARGER A SUV FOR ME AND WHEN I ASKED FOR HER SUPERVISOR SHE REFUSED TO LET ME TALK TO HIM. ALL I WANT IS A LIKE SAFE
TAKATA RECALL TAKATA RECALL TAKATA RECALL TAKATA RECALL WHEN WILL TOYOTA HAVE A FIX FOR THIS PROBLEM, PASSENGERS IN MY VEHICLE ARE AT RISK OF POSSIBLE INJURY OR EVEN DEATH FROM SHRAPNEL? THIS SHOULD NOT BE DELAYED ANY FURTHER WE NEED A SOLUTION NOW.
TAKATA RECALL- MY FIRST NOTICE OF THE RECALL WAS MAY 2016 AND THERE STILL HAS NOT BEEN A REMEDY FOR THIS RECALL. JUST NOT HAVING A PASTURE RIDE IN THE FRONT PASSENGER SEAT IS NOT A LONG TERM FIX. THE HOLIDAY SEASON IS COMING UP AND PEOPLE WILL BEGIN TO TRAVEL MORE THIS IS A PROBLEM THAT SHOULD HAVE BEEN FIXED PROMPTLY. WE ARE GOING ON 5 MONTHS OF THIS PROBLEM. *TR
MY VEHICLE (4RUNNER) HAS BEEN SITTING IN TOYOTA'S SERVICE CENTER FOR OVER 2 MONTHS, WAITING ON A BACKORDERED PART FOR A REMEDY TO THE RECENT RECALL. OUR 7-PERSON FAMILY CANNOT USE THE 4RUNNER IN THE MEANTIME DUE TO THE RISK OF DEATH ON PASSENGER SIDE. I AM FILING A COMPLAINT BECAUSE TOYOTA GAVE US A LOANER VEHICLE THAT IS NOT COMPARABLE TO OUR 4RUNNER AND THEY HAVE NO OTHER OPTION TO PROVIDE US. WE WANT OUR VEHICLE BACK AND THEY STATE IT WILL PROBABLY BE AT LEAST DECEMBER BEFORE THE REPLACEMENT PART COMES IN. SINCE WE JUST PURCHASED THE 4RUNNER A YEAR AGO, WE ASKED IF WE CAN JUST GIVE THE VEHICLE BACK TO THEM AS A TRADE IN. HOWEVER THEY WILL NOT WORK WITH US. WE CANNOT CONTINUE DRIVING THIS LOANER VEHICLE BECAUSE THEY WILL NOT ALLOW US TO DRIVE IT WHERE WE NEED TO DRIVE IT, AND WERE FORCED TO CANCEL MULTIPLE TRIPS DUE TO NOT HAVING OUR VEHICLE. THIS IS GETTING RIDICULOUS. TOYOTA MUST HAVE KNOWN ABOUT THIS RECALL A YEAR AGO WHEN WE PURCHASED THE 4RUNNER. HONDA HAS KNOWN ABOUT IT FOR YEARS. WE ARE EXTREMELY IRATE THAT WE WERE SOLD THIS VEHICLE AND CANNOT DRIVE IT FOR AT LEAST 5 MONTHS DUE TO A RECALL. IF THE MANUFACTURER CANNOT KEEP UP WITH PRODUCTION OF THE REPLACEMENT PART THEN ANOTHER A NEW MANUFACTURER NEEDS TO COME TO THE RESCUE. THERE HAS TO BE ADDITIONAL MANUFACTURERS OF THIS PART BESIDES TAKATA. WHY AREN'T THE AUTO MAKERS BRINGING IN OUTSIDE HELP FOR THIS MASSIVE CATASTROPHE AND CALLING ALL HANDS ON DECK?! YOU ARE AN ORGANIZATION THAT CAN HELP ORCHESTRATE A FASTER RESOL
TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V577000 (ENGINE AND ENGINE COOLING) AND 16V340000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
CARLOCK TOYOTA IN TUPELO MS ADVISED BY PHONE THERE IS NO SOLUTION AT THIS TIME.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVILABLE.
TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/29/16*LJ UPDATED 12/13/16.*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. I'M VERY CONCERNED THAT THE 2011 4RUNNER I PURCHASED IN JULY IS INVOLVED IN THE RECALL AND THERE IS NO REMEDY TO FIX IT AT THIS TIME? WHAT ARE MY OTHER OPTIONS? I DON'T WANT TO RIDE IN A CAR THAT IS UNSAFE TO DRIVE. I WAS NOT GIVEN ALL THE CORRECT INFORMATION DURING MY HUNT FOR A NEW CAR AND AM UNSURE HOW TO PROCEED. THE CAR ORIGINATED FROM FLORIDA AND WAS TRANSFERRED TO ME IN COLORADO THROUGH CARMAX.
TAKATA RECALL. I AM AN ACTIVE DUTY SAILOR IN THE US NAVY STATIONED IN CALIFORNIA. I AM TRANSFERRING OVERSEAS NEXT MONTH AND TOYOTA HAS YET TO SOLVE THE SAFETY RECALL ISSUE ON MY VEHICLE. THIS IS CAUSING SEVER STRESS AND CONCERN. I WAS TOLD BY TOYOTA CORPORATE AND TWO LOCAL DEALERSHIPS THAT I AM JUST OUT OF LUCK AND THEY CAN'T HELP. I AM RECENTLY MARRIED AND NOW MY WIFE AND I HAVE TO FIGURE OUT HOW TO NOT USE OUR VEHICLE BECAUSE IT IS UNSAFE TO DRIVE. WHAT MAKES IT WORSE IS I NEED TO SHIP MY VEHICLE OVERSEAS TO MY NEW MILITARY ASSIGNMENT BUT CAN'T BECAUSE THE SHIPPER WILL NOT ACCEPT VEHICLES WITH SAFETY RECALLS. SO NOW I AM STUCK PAYING FOR A CAR THAT IS UNSAFE AND I CAN'T TAKE WITH ME. THIS IS COMPETENT WRONG AND SHOULD NOT BE HOW A PERSON WILLING TO BUY A BRAND AND STAND BEHIND IT IS TREATED. NOT ONLY THAT BUT ESPECIALLY A MILITARY MEMBER WHO HAS ENOUGH CONCERNS AND STRESS DURING THE PROCESS OF MOVING TO A DIFFERENT COUNTRY. WHY AM I THE CONSUMER BEING PUNISHED FOR A MISTAKE TOYOTA MADE? I REALLY NEED HELP!
TAKATA RECALL HELLO TRIED CONTACTING TOYOTA AND LEXUS NORTH AMERICA. GIVEN THAT I AM IN PUERTO RICO THEY REFERRED ME TO TOYOTA PUERTO RICO 1-877-539-8777, TALKED TO [XXX] . SO I RECEIVED THE LETTER FOR THE TWO (2) VEHICLES I OWN: , 2011 TOYOTA 4RUNNER ([XXX]) AND A 2006 LEXUS IS250 ([XXX]). CURRENTLY THEY ARE SAYING THAT THEY CANNOT DO ANYTHING UNTIL THE REPLACEMENT PARTS ARE AVAILABLE AND THAT I SHOULD NOT SEAT ANYONE IN THE FRONT PASSENGER SEAT IF IT?S BEING USED. THEREFORE, I AM CONCERNED FOR THE SAFETY LETTERS I RECEIVED, BUT MORE CONCERNED THAT AS A CORPORATION NO OTHER OPTIONS IS BEING OFFERED. I AM PAYING FOR VEHICLES THAT I EXPECT TO BE SAFE FOR MY FAMILY AND ME. IF I AM NOT ABLE TO USE MY VEHICLE TO GO OUT WITH MY WIFE AND THREE KIDS, THEN I BELIEVE OTHER OPTIONS (I.E. RENTED CAR, DEALER LOANER) SHOULD BE OFFERED WHILE A SOLUTION TO THE PROBLEM IS MADE AVAILABLE. FINAL COMMUNICATION WAS THAT CURRENTLY THEY ARE NOT OFFERING ANY OTHER OPTIONS. CLAIM NUMBER: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TAKATA RECALL RECEIVED THE RECALL ABOUT 2 MONTHS AGO AND AS OF TODAY 8/24/2016 MY LOCAL DEALERSHIP (WORLD TOYOTA) HAS NOT RECEIVED THE INFORMATION OR PARTS TO REPAIR THE RECALL AND THEY INFORM ME THEY DO NOT KNOW WHEN THEY WILL RECEIVE IT. BEING THE INFORMATION IN THE RECALL RECOMMENDS A PASSENGER DOES NOT RIDE IN THE FRONT SEAT I BELIEVE THE TIME IT IS TAKING FOR THE REPAIR IS EXCESSIVE.
TAKATA RECALL TOYOTA HAS YET TO PROVIDE A FIX FOR THIS RECALL AND THEY HAVE PROVIDED NO TIMELINE FOR HOW LONG IT WILL TAKE. IN THE MEANTIME, I AM STUCK WITH A VEHICLE THAT I CANNOT HAVE A PASSENGER SIT IN THE PASSENGER SEAT AND I WONDER IF THE DRIVER'S AIRBAG IS EVEN SAFE.
TAKATA RECALL. NOTIFIED IN MAY OF THE PROBLEM WITH THE PASSENGER SIDE AIRBAG. HAVE MADE SEVERAL CALLS TO THE DEALER LEGACY TOYOTA, IN TALLAHASSEE, FLORIDA ON THE STATUS OF RECEIVING THE REPLACEMENT PART. THEY CANNOT GIVE A DATE ON WHEN THE PART WILL BE RECEIVED. I AM IN ZONE A WHICH IS SUPPOSED TO HAVE A HIGH PRIORITY DUE TO HIGH TEMPERATURES AND HUMIDITY. SIGNIFICANT PROPELLANT DEGRADATION MAY OCCUR IS PROJECTED AT BETWEEN 6-9 YEARS. YOUR WEBSITE SAYS MILLIONS HAVE BEEN REPLACED SO I WONDER WHY I CANNOT GET A REPLACEMENT? VERY FRUSTRATED BECAUSE THE VEHICLE CANNOT BE OPERATED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/05/16*LJ *TR
TOYOTA MAILED A LETTER REGARDING THE RECALL, DATED JUNE 9,2016. I RECEIVED THE LETTER ON JULY 19,2016. I SENT AN EMAIL TO TOYOTA ON JULY 19,2016 REGARDING MY CONCERNS AS THE LETTER INDICATED THAT I COULD NOT HAVE A PASSENGER. ON AUGUST 1, 2016, TOYOTA APPROVED FOR ME TO USE A COMPACT CAR RENTAL. BECAUSE THE RENTAL WAS APPROVED, I HAD TO LEAVE MY VEHICLE AT THE DEALERSHIP AND WAS TOLD THAT THE RECALL PART COULD TAKE 6 MONTHS TO 1 YEAR TO FIX. ALTHOUGH I APPRECIATE A RENTAL BEING COVERED DURING THIS PROCESS. TOYOTA HAS PLACED ME IN A SMALL COMPACT CAR THAT DOES NOT MEET SAFETY STANDARDS FOR MY FAMILY, AS I HAVE A BIGGER VEHICLE WITH 3RD ROW SEATING. I AM BEING TOLD I CAN BE WITHOUT MY VEHICLE FOR 6 MONTHS TO 1 YEAR WITH NO ACTUAL DATE GIVEN TO ME. I DON'T BELIEVE TOYOTA IS MOVING IN A TIMELY MANNER TO CORRECT THIS RECALL AND I BELIEVE THEY ARE PLACING MANY FAMILIES AT RISK.
TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 06V340000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/07/16*LJ *CN
TAKATA AIR BAG-- SINCE I HAVE RECEIVED A NOTICE FOR THE RECALL, TOYOTA HAS INSTRUCTED US NOT ALLOW ANYONE TO SIT IN THE FRONT PASSENGER SEAT. THEY HAVE NOT FURNISHED A TIME LINE FOR THIS REPAIR. THIS IS A MAJOR PROBLEM FOR ME. ALSO, I AM UNABLE TO TRADE THE VEHICLE IN DUE TO THE RECALL. TOYOTA IS BLAMING NHTSA FOR THE EXTENDED RECALL. NOW THE PUBLIC IS AGAIN STUCK IN THE MIDDLE OF A PROBLEM WITH NO SOLUTIONS.
I HAD MY GREAT GRANDSON IN REAR BACKSIDE ON RIGHT HAND SIDE, PLACE THE CHILD SAFETY LOCK ON WHILE HE WAS WITH ME UNTIL I RETURNED HIM TO HIS MOTHER. TRIED TO REMOVE THE CHILD SAFETY LOCK WAS UNABLE. TOOK IT TO TOYOTA OF MCDONOUGH THEY STATED THAT SOMETHING WAS BROKE. I PURCHASE THIS TRUCK FROM OVER $38,000.00 IN 2011 NEVER USED THE CHILD LOCK UNTIL MY GREAT GRANDSON. TOYOTA OF MCDONOUGH SERVICE DEPARTMENT IS TELLING ME THAT I WILL BE PAY AROUND ABOUT FIGURE OF $300.00 TO 600.00 TO HAVE THE PART REPLACE. I FEEL THAT SINCE I HAVE NEVER USE THIS UNTIL I HAD MY GREAT GRANDSON WHY SHOULD I BE RESPONSIBLE FOR THE REPAIR. I HAVE CONTINUE TO HAVE MY SERVICE DONE AND NOT JUST THAT I HAVE ALSO PURCHASE A 2014 CORILLA OVER $27,000.00 BOTH VEHICLE BRAND NEW. PLEASE GIVE ME SOME FEED BACK ON HOW TO RESOLVE THIS ISSUE WITH THIS REAR CHILD SAFETY LOCK.
PURCHASED A REPLACEMENT FRONT WHEEL HUB A BEARING FROM A SELLER ON EBAY. THE COMPONENT IS ADVERTISED AND LABELED AS KOYO, THE NAME ON THE ORIGINAL BEARING. AFTER A MONTH THE PART FAILED. LEARNED THEN THAT THE PART IS A COUNTERFEIT. THE SAME COUNTERFEIT ITEM IS FOR SALE BY SEVERAL SELLERS ON EBAY. THIS IS A CRITICAL PART AND FAILURE COULD CAUSE SEVERE VEHICLE DAMAGE AND AN ACCIDENT ENDANGERING LIVES OF PASSENGERS IN THE VEHICLE AND OTHER HIGHWAY USERS. REPORTED TO EBAY BUT THE ITEMS ARE STILL BEING SOLD.
2011 TOYOTA HIGH LANDER. THE POWER LIFTGATE ARM ON THE REAR TRUNK BECAME DETACHED FROM THE LIFTGATE. IT LOOKED TO ME AS IF THE SCREW BECAME STRIPPED AND CAME OUT OF THE HOLE.
TOYOTA HIGH LANDER, 2011. THE POWER LIFTGATE ARM ON THE REAL TRUNK IS DETACHED FROM THE LIFTGATE. IT LOOKED TO ME AS IF THE SCREW BECAME STRIPPED AND CAME OUT OF THE HOLE. AND THEY SAID IT ISN'T COVERED AND THEY WILL CHARGE TO THE OWNER AND IT COSTS AROUND $3500.00, PLEASE INVESTIGATE THIS CASE AND HOW IT DETACHED FROM THE BODY.
TOYOTA 4 RUNNER HAS A VIBRATION KIND OF AN ENGINE VIBRATION. IT HAPPENS WHEN WE ACCELERATE THE SUV. IT'S NOT THE TIRES.
THE WIRING IN THIS CAR IS EATEN UP BY RODENTS AND HAVE HEARD THE COATINGS ARE MADE OF EDIBLE FOOD FOR THEM. 4 INJECTORS AND NUMEROUS OTHERS ..UNBELIEVABLE. *TR
TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES LOCKED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE FAILURE OCCURRED NUMEROUS TIMES AND AT DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.
THE HEADLAMPS ON THE TOYOTA 4RUNNER HAVE A DEFECT IN THE UV COATING (SEE TSB-0081-12). THE ACCELERATED DETERIORATION OF THE HEADLAMP CLARITY CAUSES A SIGNIFICANT DECLINE IN THE LIGHT OUTPUT OF THE HEADLAMPS. THE DETERIORATION OF THE LIGHT OUTPUT IS A SAFETY ISSUE. *TR
TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHIFTED TO PARK, THE VEHICLE REVERSED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
VEHICLE JUST CUT OFF AND ALL LIGHTS AT INSTRUMENT PANEL CAME ON. TRIED TO START VEHICLE AND ENGINE TURNED OVER BUT WOULDN'T START. I HAD VEHICLE TOWED TO NEAREST DEALER:BOBBY MURRAY TOYOTA OF ROCKY MOUNT, NC AND THEY COULDN'T FIND A PROBLEM, VEHICLE STARTED FOR THEM THE NEXT MORNING. THEY SAID IT HAD A CRANKABILITY CODE BUT DIDN'T SET A HARD CODE. MY CONCERN IS THIS HAPPENING AGAIN, WHO KNOWS WHEN OR WHERE WITH ME BY MYSELF OR WITH MY GRANDCHILDREN IN THE VEHICLE, AND HAVING TO PAY A TOW AGAIN!!!! *TR
CERTIFIED LETTER (7013 1090 0001 3828 4870)- LETTER FROM CONSTITUENT REGARDING ISSUES WITH HIS TOYOTA RUNNER. *SMD 2011 TOYOTA 4RUNNER. THE CONSUMER STATED HE PURCHASED THE VEHICLE IN NOVEMBER 2010. THREE MONTHS LATER HE HAD AN ACCIDENT, DUE TO THE BRAKES NOT RESPONDING. ONE MONTH AFTER THE ACCIDENT, HE WAS INVOLVED IN ANOTHER ACCIDENT, DUE TO THE BRAKES NOT RESPONDING AGAIN. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, TO HAVE THEM INSPECT THE BRAKES, BUT THEY DIDN'T FIND ANYTHING WRONG.
WHILE DRIVING DOWN THE ROAD AT APPROXIMATELY 60 MPH THE GLASS IN THE SUN ROOF EXPLODED UPWARD AND OUT AWAY FROM THE ROOF OF THE CAR. THE SUN ROOF WAS NOT BEING OPERATED. IT WAS ONLY AROUND 80 TO 85 DEGREES. THE FORCE OF THE GLASS BEING BLOWN OUT REMINDED ME OF MOTORS EXPLODING IN IRAQ. WIFE SAID IT SOUNDED LIKE A SHOT GUN BEING FIRED. I HAVE PICTURES SHOWING HOW THE GLASS EXPLODED OUTWARD. AT FIRST I THOUGHT SOMEONE THREW A BRICK THROUGH A WINDOW. *TR
TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE DECELERATING FROM 60 MPH, THE BRAKES FAILED TO ENGAGE. THE CONTACT CONTINUED TO DEPRESS THE BRAKES WITH FORCE UNTIL THE ANTILOCK BRAKING SYSTEM ENGAGED. THE VEHICLE CONTINUED TO MOVE AND THE CONTACT WAS ABLE TO TURN THE VEHICLE TO THE RIGHT AND MOVED AWAY FROM ONCOMING TRAFFIC. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED, WHICH WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS ALSO TEST DRIVEN AND THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,047 AND THE CURRENT MILEAGE WAS 23,203.
TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE TIE ROD AND WHEELS FRACTURED. THE CONTACT MENTIONED THAT SHE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BRUISING AND CONTUSIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 34,000. *TR
ON 8 APRIL 2013, THERE WAS A BURNING SMELL COMING FROM THE DRIVERS SEAT. THE HEATING SWITCH TO THE HEATED SEATS WOULD NOT TURN OFF. ITS SMELLED LIKE SOMETHING WAS BURNING AND THE DRIVERS SIDE SEAT WAS REAL HOT LIKE IT WAS ON FIRE. *TR THIS VEHICLE IS ONLY 18 MONTHS OLD AND THERE SHOULD NOT BE ANY PROBLEMS WITH IT. AS TO THE QUESTION WAS THERE A FIRE.......THERE WAS NO PHYSICAL FIRE BUT, SOMETHING WAS BURNING.. CAN YOU PLEASE HELP. *TR
UPON ATTEMPTING TO LIFT THE REAR LIFTGATE, THE DOOR WOULD NOT STAY IN OPEN POSITION. THE DAY BEFORE 03/08/2013, IT WORKED FINE. IT APPEARS THE REAR LIFTGATE STRUTS FAILED. THIS IS DANGEROUS BECAUSE IF THESE STRUTS FAILED IN THE OPEN POSITION IT WOULD HAVE RESULTED IN SERIOUS INJURY. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Toyota 4Runner → · Every 4Runner year → · How the figures are calculated →