Page 6 of 10 · complaints 251–300 of 483

2000 Toyota 4Runner complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Suspension
Filed Apr 29, 2014NJ

WHILE HAVING AN OIL CHANGE DONE MY MECHANIC NOTICED SEVER FRAM RUST, SOME SPOTS GO RIGHT THROUGH FRAM. I KNOW TOYOTA RECALLED MANY VECHILES FOR THIS SO I CALL TOYOTA AND THEY SAID THEY CAN DO NOTHING FOR ME, THEY DIDN'T EVEN WANT TO LOOK AT IT. THEY SAID IF I WANTED IT LOOKED AT I WOULD HAVE TO PAY! SOUNDS LIKE THEY KNOW THEY HAVE MORE PROBLEMS BUT THEY ARE NOT GOING TO DO ANYTHING ABOUT IT. *JS

SuspensionCrash1 injured
Filed Apr 28, 2014197,000 milesCT

I WAS DRIVING ON THE HIGHWAY AND THE CAR STARTED ROCKING VIOLENTLY BACK AND FORTH.I APPLIED ON THE BRAKES GENTLY AND THE CAR STARTED TO SLOW DOWN BUT WOULD NOT STOP SHAKING, ALMOST CAUSING THE VEHICLE TO FLIP OVER ON ITS SIDE. AS THIS WAS HAPPENING MY HEAD WAS SMASHED AGAINST THE SIDE WINDOW MULTIPLE TIMES, CAUSING A CONCUSSION AND CUTS TO MY HEAD AND BODY. I WAS WEARING MY SEATBELT AT THE TIME OF THE INCIDENT.WHEN I CAME TO A STOP AFTER NEARLY BEING HIT BY ON COMING CARS I MANAGED TO PULL THE CAR OVER TO THE SHOULDER, WHILE HITTING THE GUARD RAIL AS I CAME TO A STOP. AFTER I GATHERED MY THOUGHTS AND WHEN IT WAS SAFE, I GOT OUT OF THE CAR TO SEE WHAT HAD HAPPENED AND THE REAR CONTROL ARM BECAME COMPLETELY SEVERED FROM THE FRAME DUE TO EXCESSIVE AMOUNTS OF RUST ON THE FRAME. I LOOKED ON THE INTERNET FOR SIMILAR ISSUES AND FOUND THAT THE TOYOTA TUNDRA, TOYOTA SEQUOIA, AND VARIOUS OTHER TOYOTA VEHICLES MANUFACTURED IN THE SAME YEAR THAT SHARE THE SAME FRAME AS MY CAR HAD BEEN RECALLED BY TOYOTA DUE TO EXCESSIVE RUST ON THE FRAME THAT COULD POTENTIALLY FAIL AND CAUSE SERIOUS INJURY OR DEATH. I CALLED TOYOTA EXPLAIN THE PROBLEM AND THEY STATED THEY COULD DO NOTHING ABOUT IT BECAUSE MY PARTICULAR VEHICLE WAS NOT RECALLED. SINCE MY CAR SHARES THE SAME FRAME AS THE OTHER TOYOTA VEHICLES THAT WERE RECALLED WIT THE SAME FRAME AS MINE AND IT'S FAILURE HAS CAUSED MYSELF PHYSICAL HARM AND THE POTENTIAL FOR OTHERS TO OCCUR. FURTHERMORE,SINCE THE CAR IS NOW UNDRIVABLE AND UNSAFE WITHOUT THE

Structure › Body
Filed Apr 24, 2014220,000 milesMA

TL* THE CONTACT 2000 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE HAVING REGULAR MAINTENANCE PERFORMED, IT WAS NOTIFIED THAT THE FRAME WAS COMPLETELY CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 220,000.

Steering
Filed Apr 23, 2014226,622 milesPA

WHILE DRIVING TODAY THE STEERING BECAME UNSTABLE, ERRATIC, AND THE CAR LURCHED OUT OF MY LANE INTO ONCOMING TRAFFIC. A NEW NOISE APPEARED TO BE COMING FROM REAR LEFT TIRE. WHEN I SAFELY PULLED OVER AND INSPECTED VEHICLE I NOTED THE FRAME WAS SEVERELY RUSTED AND THAT THE FORWARD WELDED MOUNT FOR THE LOWER SUSPENSION ARM HAD FRACTURED ALONG THE FACTORY WELD AND WAS DANGLING DOWN. THIS CAR HAS NEVER BEEN WRECKED. IT HAS BEEN INSPECTED AND PASSED PA STATE INSPECTIONS YEARLY SINCE 2002. *TR

Structure › Body
Filed Apr 9, 2014200,000 milesMA

ON WORKING UNDER VEHICLE I NOTICED THAT THE PASSENGER SIDE STRUCTURAL RAIL LEADING TO THE REAR OF VEHICLE WAS RUSTY SO I POKED IT AND MY SCREWDRIVER WENT RIGHT THROUGH, IT WAS RUSTED THROUGH, IT WILL NEED WELDING, AS I TOW A WORK TRAILER (AND FOR SAFETY REASONS OF COURSE). THEN THE THIN REAR WALL OF THE DIFFERENTIAL RUSTED THROUGH AND STARTED LEAKING OIL, THE PART IS NOT SOLD SEPARATELY AND I WAS QUOTED 1500.- FOR THE PART AND AT LEAST 500 LABOR, BY FALMOUTH TOYOTA. I WAS TOLD IT WAS A COMMON PROBLEM, BUT THAT TOYOTA WASN'T STANDING BEHIND THEIR VEHICLE. IF I HADN'T BEEN UNDER THE CAR FOR OTHER REASONS THIS COULD HAVE TURNED INTO A CATASTROPHIC FAILURE. I URGE YOU TO CONTACT YOUR REPRESENTATIVE IF YOU HAVE HAD SIMILAR PROBLEMS. *TR

Structure › Frame and Members › Underbody Shields
Filed Apr 9, 201485,000 milesPA

SEVERE RUST ON PASSENGER SIDE OF FRAME UNSAFE WILL NOT PASS INSPECTION. *TR

Structure
Filed Mar 24, 2014130,000 milesPA

FRAME CRACKED AND BROKE. *TR

Structure › Frame and Members › Underbody Shields
Filed Feb 15, 2014214,000 milesOH

RUSTED OUT FRAME. I TOOK MY TRUCK IN FOR SOME MINOR REPAIRS. THE SHOP CALLED ME BACK AND SAID THE FRAME IS SO RUSTED THAT THE CAR IS NO LONGER SAFE TO DRIVE.. THE SUPPORT HOLDING UP THE TRANSMISSION IS ABOUT TO BREAK. THIS COULD'VE CAUSED A SERIOUS ACCIDENT OR WORSE IF IT HAPPENED WHILE I WAS DRIVING.. NOT TO MENTION I DON'T HAVE THE MONEY TO JUST BUY A NEW CAR ON A WHIM.. UNFORTUNATELY I WILL HAVE TO CONTINUE DRIVING THIS DEATH TRAP UNTIL EITHER THE FRAME BREAKS OR I HAVE THE MONEY TO BUY A NEW CAR. TOYOTA NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS HURT OR WORSE.. I KNOW I'M NOT THE ONLY ONE WITH THIS PROBLEM. THEY NEED TO RECALL THE 4RUNNERS LIKE THEY DID THE TACOMAS.. RUSTED OUT FRAME!!!! RUSTED OUT FRAME!!!! RUSTED OUT FRAME!!!! *TR

Structure › Body
Filed Feb 9, 2014131,540 milesNY

UPON TRYING TO SELL MY 2000 TOYOTA 4RUNNER TO A PROSPECTIVE BUYER WHO WAS AN EMPLOYEE OF GREENTREE TOYOTA, IN CT, HE POINTED OUT THAT THE FRAME ON THE PASSENGER SIDE FORWARD OF THE REAR AXLE WAS RUSTED THROUGH ON THE INSIDE FOR ABOUT 18 INCHES. IT IS UNSAFE TO DRIVE. WHEN I HAD IT SERVICED AT TOYOTA IN SEPTEMBER 2013, NO ONE TOLD ME ABOUT THIS SEVERE SAFETY ISSUE. I HAVE BEEN AT RISK SINCE THEN WHILE DRIVING THE VEHICLE. UPON SEARCHING THE INTERNET, I SEE THAT THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL, YET TOYOTA REFUSES TO ISSUE A RECALL. THEY ISSUED A RECALL ON TACOMA FRAMES WHICH USES THE SAME FRAME AS THE 4RUNNER. *TR

Structure › Frame and Members › Underbody Shields
Filed Jan 9, 2014145,000 milesPA

RIGHT HAND REAR OF FRAME WHERE LOWER TRAILING ARM BRACKET IS WELDED WAS RUSTED THROUGH. *TR

Suspension
Filed Dec 19, 2013108,500 milesKY

REAR DIFFERENTIAL HOUSING IS RUSTED VERY BADLY LEAKING GEAR OIL. RUST IS EXTREMELY THICK. HUGE FLAKES MORE LIKE CHUNKS. LEAKING FROM REAR OF HOUSING WHERE RUST HAS PENETRATED FAR ENOUGH TO CAUSE A SLOW LEAK. REST OF 4RUNNER IS IN GOOD SHAPE. *TR

Vehicle Speed Control
Filed Dec 16, 2013144,391 milesME

I WAS DRIVING THE TRUCK TO A BODY SHOP TO FIX THE FRAME AND BODY OF THE TRUCK, AS DIRECTED FROM TOYOTA. WHICH I WAS TOLD FROM TOYOTA IN PORTSMOUTH NH, TO TAKE IT TO A BODY SHOP TO GET IT FIXED. WHEN DRIVING THE VEHICLE THEY CAR BEGAN TO ACCELERATE OUT OF CONTROL, I HAD TO PASS SEVERAL VEHICLES, THE CAR WAS SHAKING AS I HAD THE BREAKS ON THE WHOLE TIME. IT WAS UPWARDS OF 80 MILES AN HOUR WITH OUT ANY CONTROL. MY SISTER WAS FOLLOWING ME, I ALSO HAVE PROOF FROM THE BODY SHOP, AS I BARELY MADE IT THERE, I HAD TO PUT ON THE EMERGENCY BREAK TO STOP THE CAR. TOYOTA CUSTOMER SERVICE TOLD ME, PROBABLY DRIVER ERROR, NOT THE CASE. WHEN I LEFT THE TRUCK WITH THE BODY SHOP, THEY TOLD ME THE FRAME AND BODY OF THE TRUCK WERE NOT REPAIRABLE. I PAID TOYOTA FOR TIRE ROTATION, OIL CHANGE, AND FILTERS, TO HEAR THAT I HAVE TO SCRAP THE CAR. I STILL FEEL UNSAFE DRIVING DUE TO THE TRUCK ACCELERATING OUT OF CONTROL, AND GOT NO SUPPORT FROM TOYOTA. *TR

Suspension
Filed Dec 11, 2013160,000 milesMI

FRAME IS RUSTING THROUGH CAUSING INSTABILITY CONCERNS. *TR

Suspension
Filed Nov 23, 2013MA

2000 TOYOTA 4RUNNER FRAME RUSTED THREW AT AREA THAT HOLDS REAR AXEL IN PLACE REAR DRIVERS FRAME RAIL HAD RUSTED THROUGH WHERE IT MOUNTS THE LOWER CONTROL ARM. WHEN FRAME FAILED VEHICLE WAS HARD TO CONTROL AND SWAYING TO THE POINT OF IMMEDIATE DANGER TO PASSENGERS AND OTHER VEHICLES ON HIGHWAY THIS VEHICLE IS WELL MAINTAINED AND IS IN EXCELLENT CONDITION. FRAME FAILURE ON THIS AGE VEHICLE SHOULD BE UNACCEPTABLE AND SHOULD BE ADDRESSED. *TR

Suspension
Filed Sep 17, 2013144,000 milesCT

FRAME RUSTED IN FRONT OF BOTH REAR TIRES LOAD BEARING AREA. TOYOTA REFUSES ANY WARRANTY OR ACKNOWLEDGEMENT OF THIS SAFETY PROBLEM ON TRUCK FRAMES USED ON SUV'S. TACOMA FRAMES ALL RECALLED FOR SAME REASON. TOYOTA STILL STATES NOT TO UNDERCOAT WHEN PURCHASE IS NEW OR TO RUST PREVENT AT ANY WARRANTY/PREVENTIVE MAINTENANCE INSPECTION. CONSUMER PUT AT RISK TO A PROBLEM ONLY OBSERVABLE FROM A LIFT,AND TOLD TO SPEND THOUSANDS OF DOLLARS IN REPAIRS OR TOTAL LOSS,AND WILL NOT SELL THE FRAME EVEN AT FIVE THOUSAND DOLLARS. UPON READING BLOGS OF 4RUNNER OWNERS THIS IS A COMMON FREQUENT INCREASING SAFETY PROBLEM WITH ALL 4RUNNERS. *TR

Structure › Body
Filed Sep 16, 2013132,000 milesNJ

TL* THE CONTACT OWNS A 2000 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE FRAME WAS CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO CONFIRMED THAT THE FRAME WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 132000. THE VIN WAS UNAVAILABLE.

Structure › Body
Filed Sep 6, 2013145,700 milesMA

THIS IS A 13 YEAR OLD SUV, THAT DESPITE PROPER MAINTENANCE AND A DEPENDABLE ENGINE HAD TO BE JUNKED DUE TO AN ALMOST COMPLETELY RUSTED THROUGH FRAME. AFTER NOTICING SOME INCREASED RATTLING UNDER THE CAR, MY HUSBAND FOUND NOT ONLY HAD THE MUFFLER BRACKETS RUSTED AWAY (SOME PIECES FELL OUT), BUT IT WAS ONE POTHOLE AWAY FROM SEPARATING FROM THE SWING ARM. VERY DANGEROUS (ACCIDENT WAITING TO HAPPEN) AND APPEARED TO HAVE RUSTED FROM THE INSIDE OUT. NOT READILY NOTICEABLE FROM THE OUTSIDE. WE TOOK IT OFF THE ROAD IMMEDIATELY. TOYOTA DOES'T SEEM TO BOTHER TO ACKNOWLEDGE THIS PROBLEM LET ALONE DO ANYTHING ABOUT IT.

Structure › Body
Filed Aug 31, 201379,500 milesMA

I WAS DRIVING WITH 2 YOUNG KIDS AND TURNING AROUND AT A DEAD END WHEN I HEARD A LOUD NOISE. I LOOKED UNDER THE CAR AND SAW NOTHING. THE CAR STARTED SWAYING WHEN WE DROVE HOME. I LOOKED UNDER AGAIN AT HOME AND SAW MY REAR SWAY BAR HANGING DOWN BROKE/RUSTED OFF FROM THE FRAME. THE WHOLE FRAME BEHIND WERE IT BROKE WAS ROTTED RIGHT NEXT TO THE GAS TANK. THE 4RUNNER ONLY HAS 79,000 MILES AND HAS NO RUST ON THE BODY. I HAVE WASHED THE UNDERCARRIAGE REALLY GOOD OVER THE YEARS JUST TO KEEP IT CLEAN. THERE IS NO POINT IN HAVING A MOTOR THAT GOES 200,000 MILES IF THE FRAMES CANT MAKE IT TO 80,000. I SEE MANY MUCH OLDER VEHICLES ON THE ROAD AS A FRAME SHOULD BE THE LAST THING TO RUST. IF I WAS ON THE HIGHWAY AND THAT HAPPENED I EASILY COULD HAVE CRASHED BECAUSE THE 4RUNNER STARTED SWAYING BADLY. I WAS A HUGE TOYOTA FAN BEFORE BUT NOW I SEE ALL THEIR FRAMES ARE THIN CHEAP STEEL. *JS

Unknown or Other
Filed Aug 30, 2013184,000 milesPA

MY 2000 4RUNNER HAS EXTENSIVE FRAME RUST. IT HAS FAILED PA STATE INSPECTIONS TWO DIFFERENT YEARS. THE FIRST FAILURE WAS IN 2011 AND WAS WELDED TO PASS. THE SECOND FAILURE WAS 2013 AND WAS AGAIN WELDED TO PASS. I FEAR THE FRAME WILL BEYOND WELDING VERY SOON. THE REAR DIFFERENTIAL HAS ALSO BEGAN LEAKING TO DUE EXCESSIVE RUST.

Power Train › Axle Assembly
Filed Aug 29, 2013130,000 milesIL

REAR AXLE SEALS LEAKING GEAR OIL FROM REAR DIFFERENTIAL INTO REAR BRAKE DRUM HOUSING COVERING BRAKE SHOES, DRUMS, AND BRAKING COMPONENTS IN GEAR OIL. LOSS OF GEAR OIL IN REAR DIFFERENTIAL CAN CAUSE DIFFERENTIAL FAILURE AS WELL AS FAILURE IN REAR BRAKING. A NOTORIOUS ISSUE WITH 3RD GENERATION TOYOTA 4RUNNERS DUE TO POOR ENGINEERING OF REAR AXLE SEALS AND RETAINERS, THEREFORE FAILING TO PROPERLY SEAL COMPONENTS. SEALS BEGIN TO LEAK AGAIN SOON AFTER; EVEN WHEN REPAIRED, DUE TO POOR MATING OF SEAL AND RETAINER ON AXLE WITHIN THE AXLE HOUSING. *TT

Structure › Body
Filed Aug 23, 2013156,000 milesWV

2000 TOYOTA 4RUNNER HAS MAJOR FRAME ISSUES THAT COULD BREAK AT ANYTIME AND CAUSE AN ACCIDENT! THESE FRAMES RUST OUT WITHOUT THE OWNERS KNOWING. THESE ARE FAMILY VEHICLES THAT ARE DRIVEN FOR MANY YEARS AND TOYOTA HAS HAD ISSUES WITH OTHER FRAMES ON DIFFERENT MODELS BUT SAME YEAR VEHICLES. TOYOTA HAS HAD NUMEROUS COMPLAINTS ON THESE FRAMES AND HAS NEVER RECALLED THESE MODELS. FOR THE SAFETY OF MY FAMILY AND OTHERS PLEASE LOOK INTO THIS MATTER! *TR

Structure › Body
Filed Aug 21, 2013133,000 milesCT

TL* THE CONTACT OWNS A 2000 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED AT THE DEALER, HE WAS INFORMED THAT THE FRAME SUFFERED FROM MASSIVE CORROSION AND THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 133,000.

Structure › Frame and Members › Underbody Shields
Filed Aug 18, 2013120,000 milesOH

THE FRAME IS RUSTED OUT. I CAN ONLY SEE ONE SIDE. TOYOTA TOOK PICTURES, BUT NEVER HEARD BACK FROM THEM. I TOOK SOME PHOTOS MYSELF. *TR

Structure › Body
Filed Aug 6, 2013140,000 milesPR

TL* THE CONTACT OWNS A 2000 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE FRAME EXHIBITED EXCESSIVE RUST BUILD UP. THE CONTACT CALLED THE MANUFACTURER, WHO STATED THAT THEY WOULD PROVIDE A REMEDY FOR THE VEHICLE. THE VEHICLE WAS NO LONGER DRIVABLE. THE FAILURE MILEAGE WAS 140,000.

Structure › Frame and Members › Underbody Shields
Filed Aug 4, 2013136,200 milesMA

2000 TOYOTA 4RUNNER WAS IN FOR SCHEDULED ROUTINE MAINTENANCE. AT THIS TIME, IT WAS REPORTED THAT THE VEHICLE'S FRAME IS CRACKED AND NOT SAFE TO DRIVE. THE VEHICLE WAS THEN LOOKED AT BY A LOCAL WELDER WHO CONFIRMED THE CRACKED FRAME AND REPORTED EXCESSIVE FRAME CORROSION. *TR

Structure › Frame and Members › Underbody Shields
Filed Jul 30, 2013145,000 milesME

FRAME RUSTED THROUGH. WILL NOT PASS STATE INSPECTION. *TR

Structure › Body
Filed Jul 29, 2013117,000 milesNJ

TL* THE CONTACT OWNS A 2000 TOYOTA 4RUNNER. THE CONTACT STATED HE WAS PERFORMING A REPAIR TO THE VEHICLE FOR AN UNRELATED FAILURE WHEN HE NOTICED THAT THE ENTIRE PASSENGER'S SIDE FRAME WAS COMPLETELY CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO CONFIRMED THAT THE FRAME WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. THE VIN WAS UNAVAILABLE.

Structure › Body
Filed Jul 29, 2013166,000 milesMA

VEHICLE HAD NO VISIBLE SIGNS OF FRAME RUST. DROVE VEHICLE OVER A SMALL BUMP AT 5MPH & HEARD A SOUND FROM REAR. PARKED CAR. WHEN DRIVING AWAY LATER NOTICED A SWAY IN LOW SPEED DRIVING. GOT OUT AND SAW THE REAR DRIVERS FRAME RAIL HAD CRACKED WHERE IT MOUNTS THE LOWER CONTROL ARM. THAT SECTION HAD TO HAVE RUSTED FROM THE INSIDE OUT AS IT IS A BOXED FRAME AND THERE WAS NO VISIBLE RUST ON THE OUTER FRAME. THIS IS A VERY ALARMING ISSUE AND A MAJOR SAFETY CONCERN. VEHICLE IS DRIVEN IN NORTHEAST BUT GARAGED. WE'VE HAD RUSTED BODY PANELS ONLY ON MUCH OLDER CARS - THIS SEEMS LIKE A MAJOR FLAW IN VEHICLE DESIGN. ESPECIALLY AS IT ISN'T VISIBLE AND JUST RECENTLY PASSED A STATE SAFETY INSPECTION. *TR

Structure › Frame and Members › Underbody Shields
Filed Jul 22, 2013165,000 milesCT

WHILE HAVING MY 2000 4RUNNER SERVICED RECENTLY, MY MECHANIC ADVISED ME THAT MY CARRIAGE FRAME WAS CRACKED AND ROTTING. I TOOK IT TO TOYOTA DEALER IN BRISTOL CT, WHO PUT VEHICLE ON HOIST AND CONFIRMED THE PROBLEM. I WAS ADVISED THERE WAS NO RECALL OR TSB ON MY SUV, AND PROBABLY NOTHING THEY COULD DO. THEY SAID THEY WOULD SEND INFO & PICTURES TO DISTRICT OFFICE FOR REVIEW AND ADVISE WHEN THEY HEARD BACK. I ASKED THEM ABOUT FIXING IT IN THE MEANTIME, BUT THEY SAID THEY COULDN'T ACCEPT THE LIABILITY? I CAN EMAIL PICTURES IF YOU WANT TO REVIEW THESE AS WELL. I AM HAVING IT WELDED IN THE MEANTIME, AS THE CRACK WAS RATHER SEVERE. MY MECHANIC AND TOYOTA BOTH ADVISED THAT IF THE CRACK BROKE THRU WHILE DRIVING, THE REAR AXLE WOULD COME LOOSE FROM THE FRAME. THE ESTIMATE TO FIX MY SUV IS APX. $1,500, WHICH INCLUDES REPLACING THE GAS TANK UNDER-SHIELD, WHICH LOOKS LIKE A CHUNK OF SWISS CHEESE AS WELL. PLEASE ADVISE OF ANY RECOURSE I MAY HAVE. *TR

Structure › Body
Filed Jul 22, 2013138,000 milesPA

MY 17 YEAR OLD WAS DRIVING OUR 4RUNNER, AND IT BEGAN SWAYING ALL OVER THE ROAD. LUCKILY, HE WAS ONLY A COUPLE MILES FROM HOME, AND MADE IT BACK SAFELY. THE FRAME HAS ROTTED AWAY FROM THE INSIDE OUT, LEAVING THE REAR AXLE COMPONENTS NOT PROPERLY "ATTACHED", AND MAKING THE VEHICLE UNSAFE TO DRIVE ANY DISTANCE. THE BODY ON THIS VEHICLE IS IN IMMACULATE CONDITION, AND I WAS LOOKING FORWARD TO BEING ABLE TO DRIVE THIS VEHICLE UP TO 200,000 MILES, WHICH SHOULD NOT BE UNCOMMON FOR THIS VEHICLE TYPE. I'VE CONTACTED TOYOTA CUSTOMER EXPERIENCE AND FILED A COMPLAINT. I WAS TOLD NOTHING WILL BE DONE AND NO FINANCIAL CONSIDERATIONS WILL BE MADE EITHER. THIS IS A KNOWN PROBLEM WITH THIS GENERATION 4RUNNER, AND TOYOTA SHOULD BE MADE TO OFFER TO FIX OR MAKE FINANCIAL CONSIDERATIONS FOR THIS VEHICLE JUST AS THEY HAVE DONE WITH THE TOYOTA TACOMA WITH ESSENTIALLY THE SAME FRAME. *TR

Suspension
Filed Jul 10, 2013138,000 milesMA

MY 17 YEAR OLD DAUGHTER WAS DRIVING CAR AND PULLED SEVERELY TO LEFT. SHE WAS ABLE TO CONTROL CAR AND SLOW DOWN, DRIVE CAR HOME. I HAD MECHANIC LOOK AT IT AND SAID FRAME HAD ROOTED AND STABILIZATION BAR BROKE LOOSE CAR CAN NOT BE FIXED AND IS TO DANGEROUS TO DRIVE. THIS SEEMS TO BE A COMMON PROBLEM WITH THIS YEAR 4 RUNNER TOYOTA IS AWARE OF IT AND REFUSES TO TAKE ANY RESPONSIBILITY. VERY DANGEROUS. IF MY DAUGHTER WAS TRAVELING ANY FASTER VEHICLE COULD HAVE FLIPPED OVER. *TR

Structure › Body
Filed Jun 22, 2013112,866 milesPA

I DISCOVERED THAT MY 2000 TOYOTA 4RUNNER HAS SEVER INTERIOR FRAME ROT IN FRONT OF THE REAR TRAILING ARM CONNECTION POINTS, MORE SO ON THE PASSENGERS SIDE. THIS WILL BECOME VERY UNSAFE AFTER A WHILE IF NOTHING IS DONE TO ADDRESS THE PROBLEM. I REMEMBER TOYOTA RECALLING TACOMAS FOR THE SAME ISSUE. WHY WILL THEY NOT UPHOLD TOYOTA QUALITY AND SAFETY AND RECALL A VEHICLE THAT IS BUILT ON BASICALLY THE SAME FRAME AS THE TACOMA? THE REST OF THE BODY IS PERFECT. THAT IN ITSELF PROVES A DESIGN AND CONSTRUCTION FLAW OF THE FRAME. *TR

Structure › Frame and Members › Underbody Shields
Filed Jun 12, 2013216,000 milesCT

FRAME ROT. RIGHT SIDE ALONG REAR WHEEL. CRACK IN THE FRAME. OTHERWISE FRAME FINE AND NO RUST/ROT ON LEFT HAND SIDE. *TR

Structure › Body
Filed Jun 3, 2013141,000 milesVT

FRAME HAS SEVERE RUST THAT HAS CAUSED THE FRAME TO BECOME WEAK AND UNSAFE. MULTIPLE HOLES IN FRAME HAVE DEVELOPED. VEHICLE HAS BEEN WASHED REGULARLY AND STORED INDOORS FOR YEARS BUT HAS SEVERE FRAME ROT. TOYOTA WILL NOT REPAIR BECAUSE THEY SAY THERE WAS NEVER ANY PROBLEM WITH THE 4RUNNER FRAMES JUST THE TACOMA AND TUNDRA HAD ISSUES. THE FRAME ON THE 96-02 4RUNNERS ARE THE SAME AS THE TACOMA, ONLY DIFFERENCE IS THE REAR SUSPENSION SETUP. THEY APPEAR TO HAVE THE SAME RUST ISSUES. *TR

Structure › Body
Filed May 16, 2013142,600 milesIL

THE LONGITUDINAL FRAME RAILS ARE COMPLETELY RUSTED THROUGH ON ALL FOUR SIDES OF THE BOX FRAME ON BOTH SIDES. THERE IS ALSO SIGNIFICANT RUST IN THE CROSS RAILS, PARTICULARLY AT THE ATTACH POINTS TO THE SIDE MEMBERS. AN AUTO BODY REPAIR SHOP OWNER SAYS THAT THE VEHICLE IS UNSAFE TO DRIVE AND NEEDS A COMPLETE FRAME REPLACEMENT. THE VEHICLE HAS BEEN GARAGED ITS ENTIRE LIFE AND THERE IS ABSOLUTELY NO RUST ON THE BODY. THE SHOP OWNER SAYS THAT HE HAS SEEN A LOT OF 4RUNNERS WITH THE FRAME IN THIS CONDITION AND THAT TOYOTA NEEDS TO STEP UP AND SUPPORT THE 4RUNNER AS IT HAS WITH THE SEQUOIA AND THE TACOMA, WHICH ALSO HAVE SEVERE FRAME RUST ISSUES. *TR

Structure › Body
Filed Apr 30, 2013RI

WENT TO GO AND HAVE MY 2000 TOYOTA 4-RUNNER INSPECTED AND WAS TOLD IT WOULD NOT PASS DUE TO THE FRAME BEING RUSTED OUT AND WAS NOT SAFE TO DRIVE....CALLED TOYOTA AND WAS TOLD SORRY THERE IS NOTHING WE CAN DO. *TR

Structure › Frame and Members › Underbody Shields
Filed Apr 11, 2013125,000 milesOH

WENT TO CHANGE MY OIL AT MY LOCAL TOYOTA DEALERSHIP AND WAS ALERTED TO COME AND SEE THE FRAME. IT WAS RUSTED AND HAD HOLES IN THE FRAME. THIS SHOULD NOT HAPPEN TO A CAR THIS OLD. SHAME ON TOYOTA TO NOT RECALL THE VEHICLE! THIS IS AN EMBRACEABLE TO A COMPANY BUILT BY SAFETY, QUALITY AND LOYALTY. CALLED TOYOTA CUSTOMER SERVICE AND WAS INFORMED THAT THEY COULD NOT DO ANYTHING ABOUT IT AND THAT A RECALL WAS NOT ISSUED SO THEY WOULD NOT FIX THE PROBLEM. *TR

Structure › Frame and Members › Underbody Shields
Filed Mar 28, 2013140,000 milesPA

REPLACING THE MUFFLER AND WAS INFORMED BY THE MECHANIC THAT THE FRAME IS RUSTED THROUGH. SHOULD NOT HAVE HAPPENED. NEEDS RECALLED. *TR

Structure › Frame and Members › Underbody Shields
Filed Feb 24, 2013160,000 milesME

MY MECHANIC INFORMED ME THAT MY WELL MAINTAINED 4RUNNER HAS HOLES IN THE FRAME FROM ROT AND IS JUNK. THE REST OF THIS VEHICLE IS IN BEAUTIFUL SHAPE. I AM REALLY UPSET. *TR

Structure › Frame and Members › Underbody Shields
Filed Feb 23, 2013154,000 milesCT

AT A REGULAR OIL CHANGE, AT A TOYOTA DEALER, I WAS SHOWN A PICTURE OF A HOLE IN MY FRAME. MY 4RUNNER HAS BEEN AN EXCELLENT AND RELIABLE VEHICLE WITH REGULAR MAINTENANCE. IT HAS A RUST SPOT ON A BUMPER, AND THAT'S ALL! THIS IS OUR FAMILY VEHICLE, AND IS NOT ABUSED. I ONLY HAVE 154,000 MILES AND FEEL STRONGLY THAT A FRAME ON A VEHICLE SHOULD LAST MUCH LONGER, AS IN PAST VEHICLES I'VE OWNED. I HAVE HAD NO PROBLEMS WITH MY 4RUNNER, AND DON'T WANT TO JUNK YARD IT OVER A BAD QUALITY FRAME FROM TOYOTA, BUT IT MAY COME TO THIS IF I CAN'T HAVE IT WELDED. THE VEHICLE IS NOT SAFE, THE HOLE IS IN A WEIGHT BEARING AREA. SHAME ON TOYOTA FOR NOT DOING A RECALL ON THE 4RUNNERS LIKE THEY DID WITH THEIR TRUCKS. SAFETY SHOULD BE FIRST. YES, I DO TRANSPORT CHILDREN IN MY VEHICLE ON A DAILY BASIS, SO AGAIN, SHAME ON THEM. I STRONGLY FEEL THAT OTHERS ARE NOT SAFE, AND SOMEONE SHOULD ADDRESS THIS PRESSING ISSUE. *TR

Power Train
Filed Feb 12, 2013126,547 milesNY

I DISCOVERED THIS MORNING THAT THE REAR DIFFERENTIAL HOUSING COVER IS LEAKING OIL THE VEHICLE HAS HAD SOME MAJOR RUST ISSUES WHICH HAVE AFFECTED THE STRUCTURAL AND MECHANICAL WELL BEING OF THIS VEHICLE. *TR

Structure › Frame and Members › Underbody Shields
Filed Feb 7, 2013IL

I HAD AN ISSUE WITH THE 4WD SO I BROUGHT THE CAR IN THE MY LOCAL SHOP. WHILE INVESTIGATING THE ISSUE, THE AUTO SHOP DISCOVERED SOME MAJOR FRAME ROT TOWARDS THE BACK RIGHT WHEEL THAT EXTENDED INTO THE ARM THAT HOLDS UP THE BACK WHEELS. I WAS TOLD THAT THE CAR IS UNSAFE TO DRIVE AND THERE IS NO TELLING WHAT WOULD HAPPEN IN AN ACCIDENT OR IF I SIMPLY WENT OVER A BAD POT HOLE. I WAS ALSO TOLD BY A SEPARATE AUTO PERSON THAT THE 4WD ISSUES I HAD BEEN EXPERIENCING MAY ALSO BE THE RESULT OF THE FRAME RUST WHICH MOST LIKELY WARPED THE FRAME AND MESSED WITH THE GEARS INVOLVED IN 4WD. I BROUGHT MY CAR TO THE LOCAL TOYOTA DEALER FOR A SECOND OPINION ON THE SAFETY OF THE VEHICLE. THE DEALER REFUSED TO TAKE A LOOK AND INSTRUCTED ME TO CALL CUSTOMER SERVICE. I CALLED CUSTOMER SERVICE AND THEY OFFERED NO ASSISTANCE. THIS ISSUE IS VERY SIMILAR TO THE TOYOTA TACOMA RECALL AND SHOULD BE ADDRESSED IN A SIMILAR FASHION. I WAS TOLD BY CUSTOMER SERVICE THAT THEY DO NOT CONSIDER THEM SIMILAR BECAUSE THE TACOMA FRAMES WERE MADE IN AMERICA WHILE THE 4RUNNER FRAMES WERE MADE IN JAPAN. I DON'T KNOW WHY THAT TAKES AWAY THEIR LIABILITY FOR A POORLY MADE VEHICLE WITH CLEAR MANUFACTURING ISSUES. I HAVE READ ABOUT THIS PROBLEM WITH OTHER 4RUNNER OWNERS AND KNOW THAT IT'S NOT JUST MY PROBLEM, THIS IS AN OWNER-WIDE ISSUE AND CLEARLY SOMETHING THAT CAN BE TRACED BACK TO TOYOTA'S MANUFACTURING PROCESS OF THIS VEHICLE. NOW I AM STUCK WITH AN UNSAFE VEHICLE THAT I CANNOT DRIVE WITH A CLEAN CONSCIENCE NOR SELL WITH

Structure › Body
Filed Feb 1, 2013146,000 milesCT

EXSTENSIVE FRAME RUST. *TR

Suspension
Filed Jan 21, 2013130,000 milesMA

SEVERE FRAME ROT ON OTHERWISE VERY WELL CARED FOR VEHICLE. WILL CERTAINLY RESULT IN CATASTROPHIC FAILURE. *TR

Structure › Body
Filed Jan 15, 2013150,000 milesMN

BROUGHT VEHICLE INTO DEALERSHIP FOR GENERAL MAINTENANCE. SERVICE TECH INDICATED THAT THE FRAME WAS RUSTED THROUGH SO BAD THAT THE VEHICLE MIGHT NOT BE SAFE TO DRIVE. SERVICE TECH WAS CONCERNED EVEN LOWERING IT FROM THE LIFT. HE INDICATED THAT HE HAS SEEN THIS ISSUE ON A FAIR NUMBER OF OTHER TOYOTA VEHICLES THAT SHARE THE SAME FRAME DESIGN. I'M NOW LEFT WITH A CAR THAT WOULD BE VERY DRIVABLE IF IT WASN'T FOR THE DEFECTIVE FRAME. *TR

Structure › Body
Filed Jan 10, 2013108,000 milesMA

TL* THE CONTACT OWNS A 2000 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE FRAME EXHIBITED A LARGE AMOUNT OF RUST. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 108,000.

Structure › Frame and Members › Underbody Shields
Filed Dec 9, 2012171,000 milesNH

I HAVE A 2000 4RUNNER SR5 SPORT THAT HAS LIVED ITS LIFE IN NEW ENGLAND. THE CAR IS IN GOOD SHAPE AND THE FRAME OF THE CAR APPEARS TO HAVE SOME SURFACE RUST. I HAD THE EXHAUST REPLACED LAST WEEK AND THEY FOUND THAT THE INSIDE OF THE FRAME HAD TOTALLY ROTTED OUT FROM THE INSIDE, SO THAT THE THERE ARE ONLY THREE SIDES TO THE FOUR OF THE TUBE FRAME LEFT. I HEARD THAT TOYOTA HAS HAD ISSUES WITH FRAMES RUSTING. I HAVE TWO CHILDREN I DRIVE AROUND IN THIS CAR AND I FEEL THIS IS A SERIOUS SAFETY ISSUE TOYOTA SHOULD ADDRESS BEFORE SOMEONE GETS KILLED. *TR

Wheels
Filed Dec 2, 201282,000 milesNY

WHILE DRIVING ON THE NYS THRUWAY IN THE VICINITY OF HARRIMAN, NY, THE STEERING BEGAN TO WANDER, AND THE VEHICLE FELT UNSAFE TO DRIVE. I WAS ABLE TO DRIVE A SHORT DISTANCE TO AN AUTO REPAIR SHOP, WHICH INSPECTED THE 4RUNNER AND FOUND EXTREME RUST DAMAGE TO THE UNDERCARRIAGE FRAME SUCH THAT IT SHOULD NOT BE DRIVEN AGAIN, AND COULD ONLY BE SCRAPPED. THEY OBSERVED THAT THE RIGHT REAR WHEEL WAS CLOSE TO BREAKING OFF, WHICH WOULD HAVE RESULTED IN A SERIOUS ACCIDENT WHERE WE COULD POSSIBLY HAVE BEEN KILLED. WE WERE SHOCKED THAT SUCH A DANGEROUS RUST CONDITION COULD DEVELOP IN A TOYOTA 4RUNNER THAT WAS ONLY 12 YEARS OLD, WAS BUILT AND INTENDED FOR HEAVY DUTY USE, AND HAD BEEN MAINTAINED IN STRICT ACCORDANCE WITH THE OWNER'S MANUAL. THIS VEHICLE HAD NEVER BEEN DRIVEN OFF-ROAD. WE NOTIFIED TOYOTA BY TELEPHONE AND LETTER OF THIS OCCURRENCE, AND WERE INFORMED THAT THERE HAD BEEN NO RECALL OF THIS MODEL, AND THAT THERE WAS NOTHING THAT THEY WOULD DO. A SEARCH OF THE INTERNET SHOWED MANY REPORTS OF SIMILAR OCCURRENCES FOR THIS YEAR AND MODEL. WE STRONGLY BELIEVE THAT A SAFETY RECALL NEEDS TO BE CONSIDERED. *TR

Structure › Frame and Members › Underbody Shields
Filed Nov 12, 2012173,916 milesPA

FRAME RUST-THROUGH - VEHICLE'S FRAME HAS PREMATURELY RUSTED THROUGH FROM THE INSIDE-OUT ALONG PASSENGER SIDE IN AREA OF MUFFLER ASSEMBLY. *TR

Power Train › Driveline › Differential Unit
Filed Oct 22, 2012170,000 milesKY

TL* THE CONTACT OWNS A 2000 TOYOTA 4RUNNER. THE CONTACT STATED THAT THERE WAS OIL LEAKING FROM THE REAR OF THE VEHICLE. UPON FURTHER INVESTIGATION, THE CONTACT DISCOVERED THAT THE REAR DIFFERENTIAL WAS LEAKING. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR A LOCAL MECHANIC FOR A DIAGNOSTIC TEST OR REPAIRS. THE FAILURE MILEAGE WAS 170,000.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2000 Toyota 4Runner → · Every 4Runner year → · How the figures are calculated →