2002 Thor Sport Utility

Defect. ON CERTAIN TRAVEL TRAILERS, THE WEIGHT RATING OF THE "D" RING TYPE CABLE LANYARD USED TO SUPPORT THE REAR ACCESS DOOR DURING OPENING AND CLOSING MAY BE INSUFFICIENT TO ADEQUATELY SUPPORT THE DOOR.

Risk. IN THE EVENT THAT THE "D" RING FAILS, THE REAR ACCESS DOOR COULD RELEASE UNEXPECTEDLY, WHICH COULD CREATE A HAZARD TO THE PERSON LOWERING THE REAR ACCESS DOOR AND ANY BYSTANDERS.

Remedy. DEALERS WILL REPLACE THE EXISTING "D" RING WITH A HIGHER WEIGHT-RATED "D" RING THAT ADEQUATELY SUPPORTS THE REAR ACCESS DOOR. OWNER NOTIFICATION BEGAN APRIL 22, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT THOR AT 1-570-837-1663.

I HAVE A 31' EXTREME TOY HAULER TRAILER THAT IS EQUIPPED WITH CARLISLE ST TYPE TIRES FROM THE MANUFACTURER. WITH LESS THAN 1500 MILES, I 3 OF THESE TIRES FAILED. ON THE FIRST OCCURRENCE, A BELT SLIPPED AND THE TIRE DEVELOPED A SIDEWALL BULGE. THE TRAILER MANUFACTURER REPLACED THE TIRE WITH A NEW CARLISLE ST. LESS THAN 300 MILES LATER ANOTHER CARLISLE ST TIRE DEVELOPED A SIDE BULGE AND THEN BLEW THE SIDEWALL. CARLISLE WOULD NOT REPLACE THE TIRE, BUT GAVE ME CREDIT TOWARD THE PURCHASE OF YET ANOTHER ST TIRE. WELL, 3 DAYS AGO AND ANOTHER 200 MILES, MY THIRD ST TIRE FAILED. THIS TIME IT WAS A TOTAL DISASTER WITH THE TREAD COMPLETELY SEPARATING FROM THE TIRE. IT NOT ONLY BLEW, IT DAMAGED THE TRAILER. I HAVE ASKED CARLISLE TO COMPLETELY REPLACE ALL SIX TIRES, BECAUSE I AM CONCERNED FOR THE SAFETY OF MY FAMILY AND OTHERS IF ANOTHER TIRE SHOULD FAIL. THEY FLAT OUT REFUSED, AND TOLD ME THEY WOULD ONLY CREDIT ME AS THE TIRE FAIL. SOUNDS LIKE CARLISLE WOULD RATHER DEAL WITH A LAWSUIT IN THE FUTURE WHEN SOMEONE IS SERIOUSLY HARMED DUE TO THEIR POOR TIRE QUALITY RATHER THEN REPLACE THE DEFECTIVE TIRES NOW. *AK

THE CONSUMER EXPERIENCED A TIRE FAILURE. *JB