2001 Thor Chateau

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes, Hydraulic1
000
Equipment › Recreational Vehicle/Trailer1
000
Air Bags1
000

2 safety recalls

Part 573 reports
Equipment › Recreational Vehicle/Trailer07V127000
Filed Mar 20, 200712,000 vehiclesThor America

Defect. CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk. RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy. THOR AMERICA WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR THOR AMERICA AT 1-570-837-1663.

Equipment › Recreational Vehicle/Trailer03V384000
Filed Oct 13, 20036,749 vehiclesThor America

Defect. ON CERTAIN TRAVEL TRAILERS AND FIFTH WHEELS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Risk. AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy. SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR THOR AMERICA AT 570-837-5274.

What owners reported

Newest filings
Air Bags
Filed Oct 20, 2004GA

WHEN SEARCHING FOR "LEXUS" UNDER MAKE, YOU ARE NOT ABLE TO SELECT LEXUS....IT IS MISSING FROM YOUR SITE.

Equipment › Recreational Vehicle/Trailer
Filed Sep 3, 2004FL

DUE TO THE HURRICANE FRANCES CONSUMER HAD TO UNPLUG THE TRAILER, AND WITHOUT ANY REASON THE SAMSUM MODEL MR5491G, SERIAL# 71T9N900143N CAUGHT ON FIRE BY ITSELF. MANUFACTURER'S TELEPHONE NUMBER 1-800 932-3287 WHICH WAS INCLUDED IN THE MANUAL WAS DISCONNECTED. *AK

Service Brakes, Hydraulic
Filed Oct 12, 2003NJ

FAILURE OF TRAILER BRAKE SYSTEM CAUSED BY A SHORT CIRCUIT IN THE BRAKE WIRING.*MR THE WIRING WAS ROUTED TIGHT BETWEEN THE TRAILER FRAME AND A PANEL COVERING THE WATER TANK. INSTALLATION ON THE WIRE GRADUALLY WORE THREW AND CAUSED A SHORT CIRCUIT WHICH TOTALLY DISABLED THE TRAILER BRAKES. *PH *JB

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 2001
YearComplaintsRecallsFiresDeathsAssessment
20050100Routine
20040200Routine
20030300Routine
20022200Routine
2001 — this page3200Routine
20000200Routine
19991200Routine
19980100Routine
19970100Routine

Compare every Chateau year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 20, 2007. Source: NHTSA Office of Defects Investigation.