2019 Thor Motor Coach Tuscany

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure › body. It has been recalled 4 times.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Body1
000

4 safety recalls

Part 573 reports
Equipment › Recreational Vehicle/Trailer21V522000
Filed Jul 8, 2021521 vehiclesThor Motor Coach

Defect. Thor Motor Coach (TMC) is recalling certain 2019 Challenger, Palazzo, Tuscany, 2019-2020 Miramar, 2019-2021 Aria, Outlaw, and Venetian recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.

Risk. Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

Remedy. Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 8, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000232.

Tires › Valve20V559000
Filed Sep 15, 20201,631 vehiclesThor Motor Coach

Defect. Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.

Risk. Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.

Remedy. TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer service at 1-800-547-0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.

Exterior Lighting › Turn Signal20V418000
Filed Jul 20, 20202,417 vehiclesThor Motor Coach

Defect. Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Risk. Non-functioning exterior marker lights can increase the risk of a crash.

Remedy. TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.

Exterior Lighting › Turn Signal18V763000
Filed Oct 30, 20181,769 vehiclesThor Motor Coach

Defect. Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Risk. Nonfunctioning lights can increase the risk of a crash.

Remedy. The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000163.

What owners reported

Newest filings
Structure › Body
Filed Aug 3, 2024NH

Windows have detached from the vehicle while driving on two occasions. One was recovered on the shoulder of the highway, another quite large window was lost on the interstate and could have hit another vehicle. The Lippert windows are already the subject of a NHTSA safety recall (21V-522); however, even though the windows have experienced an adhesive failure and detached from the vehicle while driving, exactly as described in the recall, Lippert and Thor Motor Coach claim that this vehicle is not included in the recall by date of manufacture and specifically by VIN. Photos of the failures were provided to Lippert.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2018
YearComplaintsRecallsFiresDeathsAssessment
20210100Routine
20201200Routine
2019 — this page1400Routine
20185600Routine
20174800Routine
201601200Do not drive
201521100Do not drive
201411100Routine
20131700Routine
20120600Routine
20111600Routine
20100100Routine
20090100Routine
20081100Routine
20070100Routine
20060100Routine
20050100Routine

Compare every Tuscany year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 8, 2021. Source: NHTSA Office of Defects Investigation.