Owners filed 2 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
2
0
0
0
3 safety recalls
Part 573 reports
Equipment › Electrical › Accessory Generator › Solar Panel25V791000
Filed Nov 17, 20254,763 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2023-2024 Twist, Dazzle, 2023 Tranquility, Sanctuary, 2022-2024 Tellaro, Sequence, and 2024 Freedom Elite Van recreational vehicles. The solar panel mounting brackets may become loose or break allowing the solar panel to detach.
Risk. A detached solar can become a road hazard for other vehicles and increasing the risk of a crash.
Remedy. Dealers will inspect and install missing washers, as necessary, free of charge. Owner notification letters were mailed January 12, 2026. Another notice will be sent once the remedy becomes available. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000336.
Structure › Critical Fasteners25V792000
Filed Nov 17, 20251,792 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2024 Twist, 2023-2024 Dazzle, Scope, Rize, Sequence, and 2022-2024 Tellaro recreational vehicles. The adhesive securing the solar panels to the roof may fail, allowing the solar panel to detach.
Risk. A detached solar panel can become a road hazard for other vehicles, increasing the risk of a crash.
Remedy. Dealers will remove and replace the sealant, free of charge. Owner notification letters were mailed February 23, 2026. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall RC000337.
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings23V285000
Filed Apr 21, 20232,919 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2021-2023 Sequence, 2021-2024 Rize, Scope, Tellaro, 2023-2024 Dazzle, and Twist motorhomes, equipped with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
Risk. A gas leak in the presence of an ignition source increases the risk of a fire.
Remedy. Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed May 22, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000294.
What owners reported
Newest filings
Electrical System
Filed Jul 30, 2025OR
First - van was in the shop 3+ times to fix the crash warning sensor. Eventually, they found a pinched wire - from installation. Told it was fixed - it's not. Next June 23/2025 - the van became completely engulfed in smoke while I was at the gas station. Many wires burned up. Here's a statement of what the dealer has found/done.These are major safety concerns. TMC CASE#: CAS-301574-X0Z3N3 REMOVE ACCESS COVERS, LOCATE BURNED WIRES UNDER JUMP SEAT. INSPECT FOR CAUSE OF FIRE. CHECK BREAKERS AND FUSES. FIND INVERTER INOP. FIND LOOSE CABLE CONNECTIONS UNDER COACH AT BUSS BARS. TIGHTEN CONNECTIONS, FIND BATTERIES DEAD. REMOVE FORWARD BATTERY AND CHARGE ON BENCH. FIND BOTH BATTERIES IN PROTECT MODE. CONNECT CHARGER, GET BATTERIES OUT OF PROTECT MODE. RECONNECT BATTERIES. BOTH 150A fuses have blown. DETERMINE A DIRECT SHORT TO GROUND SOMEWHERE IN 12V SYSTEM. REMOVE CABLES FROM BUSS BAR TO LOCATE SHORT. FIND SHORT GOES AWAY WHEN AUX ALTERNATOR IS DISCONNECTED. DISCONNECT CABLE @ ALTERNATOR. RECONNECT CABLES AND REPLACE 150A FUSES. GET 12V WORKING ON COACH. FIND INVERTER INOP. TROUBLESHOOT INVERTER. FIND MAIN 250A FUSE FOR INVERTER HAS A LOOSE NUT AND THE FUSE MELTED. REPLACE FUSE. CLEAN CABLE ENDS AND REATTACH CABLES. INVERTER TEST OK. TRACE LOOSE ROMEX BY SHORE CONNECTION. FIND ROMEX GOES UP TO THE CEILING AND CROSSES TO PS. FIND THE OTHER END. TRANSFER SWITCH. TRANSFER SWITCH NOT CONNECTED. TEST 12V SYSTEMS. RUN WATER HEATER AND FURNACE. FIND FURNACE OUTPUT HOSE EXTREMELY HOT AND FU
Electrical System
Filed Jan 10, 2024NC
The Engine shutdown four (4) times while driving all within the first 30-days of ownership. My safety was put at risk had another vehicle been following close behind and had it failed to stop and crash into the Van. Hendrick Dodge Ram Cary, NC found 30 plus stored fault codes and I captured 2 Active Codes during two of the shutdowns (Codes U0100 and U0104. The Active Codes signify electronic communication issues. There have been no warnings signs prior to the Engine shutting down. It happens very suddenly. When the shutdowns occur, all the dashboard warning lights flash indicating that there are multiple systems failures. Hendrick Dodge has had the Van for 5 weeks and they have been unable to duplicate the shutdown so there is nothing more they are willing to do. Also escalated this to Chrysler - CASE NUMBER-[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 17, 2025. Source: NHTSA Office of Defects Investigation.