Owners filed 1 complaints about this vehicle with federal regulators, most often about the equipment › recreational vehicle/trailer. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Equipment › Recreational Vehicle/Trailer
1
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1
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2 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer16V571000
Filed Aug 2, 20165,633 vehiclesThor Motor Coach
Defect. Thor Motor Coach (Thor) is recalling certain model year 2012-2017 Ace, 2013 Citation, 2012-2013 Siesta and 2017 Four Winds and Road Bear Rental motorhomes. The affected vehicles are equipped with shower curtains that may not adequately resist catching fire in the presence of an ignition source. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 302, "Flammability of Interior Materials."
Risk. A flammable shower curtain may further fuel a fire, increasing the risk of injury.
Remedy. Thor will notify owners, and dealers will replace the shower curtains with curtains made with fire retardant, free of charge. The recall began on September 15, 2016. Owners may contact Thor customer service at 1-877-500-1020. Thor's number for this recall is RC000121.
Equipment › Recreational Vehicle/Trailer15V745000
Filed Nov 10, 201512,656 vehiclesThor Motor Coach
Defect. Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Winds Four Winds, Four Winds Hurricane, Four Winds Siesta, Four Winds Windsport, 2009-2010 Four Winds Dorado, Four Winds Dutchmen, Four Winds Magellan, Four Winds Mandalay and 2009 Four Winds Fun Mover, and Four Winds Presidio motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
Risk. Unstable entry and exit steps increase the risk of injury.
Remedy. Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.
What owners reported
Newest filings
Equipment › Recreational Vehicle/TrailerFire
Filed May 9, 2023TX
After the gas powered fridge was turned on. Approximately an hour later the back side of the unit was in flames causing extensive damage and totaling the RV. The failure of the equipment caused the fire. This problem has been ongoing with similar models and is well documented. Has been investigated by a Fire Inspector.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 2, 2016. Source: NHTSA Office of Defects Investigation.