2023 Thor Motor Coach Sanctuary

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 2 times.

Most common 2023 Thor Motor Coach Sanctuary problems

2 of the 2 complaints (100%) are about the electrical system.

ComponentReportsCrashesFiresInjuries
Electrical System2
000

2 safety recalls

Part 573 reports
Structure › Critical Fasteners25V791000
Filed Nov 17, 20254,763 vehiclesThor Motor Coach

Defect. Thor Motor Coach (TMC) is recalling certain 2023-2024 Twist, Dazzle, 2023 Tranquility, Sanctuary, 2022-2024 Tellaro, Sequence, and 2024 Freedom Elite Van recreational vehicles. The solar panel mounting brackets may become loose or break allowing the solar panel to detach.

Risk. A detached solar can become a road hazard for other vehicles, increasing the risk of a crash.

Remedy. Dealers will inspect and install missing washers, as necessary, free of charge. Owner notification letters were mailed January 12, 2026. Another notice will be sent once the remedy becomes available. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000336.

Equipment › Mechanical › Carrier/Rack23V447000
Filed Jun 27, 2023213 vehiclesThor Motor Coach

Defect. Thor Motor Coach (TMC) is recalling certain 2022-2024 Tranquility and 2022-2023 Sanctuary motorhomes. The R-bike rack arms may fracture and detach.

Risk. A bike rack that detaches from the vehicle increases the risk of a crash.

Remedy. Dealers will replace the defective components of the bike rack, free of charge. Owner notification letters are expected to be mailed August 26, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000297.

All 2 campaigns on file, newest first.

What owners reported

Newest filings
Electrical System
Filed Oct 20, 2026MO

The secondary alternator (Balmar model XTMS 170 K6) overheated and failed. An RV Mechanic and a licensed professional engineer is saying luckily there was no fire. After some research, this seems to be a common issues with these Balmar alternators. The same alternator is installed on certain Winnebago RVs (Revel and Ekko) and they have issued various bulletins (23V-663) noting that the secondary Balmar alternator setup could experience severe thermal runaway. If left unaddressed, the extreme heat poses a severe fire risk. Thor has explained that because Winnebago is a larger company that Balmar has stepped up for their demands on a recall but Thor hasn't been able to get Balmar to issue a recall for the same alternator installed on Thor vans. Documentation on other reports of the same issue for your reference. - January 22, 2025 — Complaint 11637674: A 2022 Sanctuary owner reported repeated secondary alternator failures. - June 17, 2026 — Complaint 11744782: Another 2022 Sanctuary owner alleged improper grounding of the Thor-installed secondary alternator, repeated failures, and fire risk. - February 4, 2025: A 2024 Sanctuary owner reported two secondary alternator failures within nine months. The second failure allegedly shredded a belt and disabled engine cooling.

Electrical System
Filed Dec 11, 2023FL

Thor company of Indiana is the after market uplifter of a Ford Transit 2022. The Sancuary is teh model. The red power wire that connects from the secodnary altrnator in the enginne area runs along the inside f the front right tire to the chassi house battery in the back o the VAN. The power wire is incorrectly routed and the tire rubs up againsit it and rubs against the wire casuing damage and saftey issue. All of the 2023 models appear t be involved from a small sampling of owners on a facebook THOR sancuary owners forum. Thor refuses to issue a recall and refuses to facilitate the wire being replaced. They instead try to get you to take the van to the dealership and have it spliced instead. I would imagine there are some people that do not even know o the safety issue.

All 2 complaints, reproduced as filed.

Across model years

Worst on record: 2022
YearComplaintsRecallsFiresDeathsAssessment
20250100Routine
20241000Routine
2023 — this page2200Routine
20223200Routine

Compare every Sanctuary year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 17, 2025. Source: NHTSA Office of Defects Investigation.