2014 Thor Motor Coach Four Winds 5000

Defect. Thor Motor Coach is recalling certain model year 2013-2014 Challenger, Four Winds 5000, Hurricane, Chateau, Chateau Sport, and Windsport; model year 2013 Palazzo and Four Winds Siesta and model year 2014 Majestic motorhomes manufactured February 13, 2013, through April 09, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.

Risk. If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Remedy. Thor Motor Coach will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began during May 2013. Owners may contact Thor at 1-877-855-2867 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.

TL* THE CONTACT OWNS A 2014 THOR FOUR WINDS 31E (NA) RV. THE CONTACT STATED THAT THE VEHICLE WAS BUILT OVERWEIGHT. THE CONTACT WAS STOPPED BY THE POLICE AND WAS INFORMED THAT THE TIRES APPEARED FLAT DUE TO THE WEIGHT OF THE RV. THE CONTACT RETURNED TO THE DEALER AND ADDRESSED WHAT OCCURRED. WHEN CROSSING OVER RAILROAD TRACKS, THE RV BECAME STUCK ON THE TRACKS DUE TO REAR GROUND CLEARANCE ON THE RV. THE VEHICLE BECAME UNSTUCK WHEN IT WAS DRIVEN IN REVERSE. THE DEALER STATED THAT THE FAILURES WERE CAUSED BECAUSE THE CONTACT DID NOT WEIGH THE RV AND CHECK THE TIRE PRESSURE. THE MANUFACTURER SENT A FORD REPRESENTATIVE OUT TO TAKE PICTURES AND CHECK THE AIR PRESSURE IN THE TIRES. NEITHER THE REPRESENTATIVE NOR THE MANUFACTURER FOLLOWED UP WITH THE CONTACT. THE FUEL FILTER WAS DESIGNED FOR THE DRIVER SIDE, BUT HAD BEEN PLACED ON THE PASSENGER SIDE OVER THE HOT EXHAUST PIKE. THE FAILURES RECURRED FOR THE PAST FOUR MONTHS. THE CONTACT STATED THE GVWR IS 9600. WHEN THE VEHICLE WAS WEIGHED, THE WEIGHT WAS 9,720 WITH NO ONE IN THE RV OR ANY PERSONAL ITEMS. THE FAILURE MILEAGE WAS 1,500...UPDATED 10/14/2014 *BF UPDATED 7/22/2015*JS

TL* THE CONTACT OWNS A 2014 THOR FOUR WINDS 5000 TRAILER HOME. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT PASSENGER SIDE DOOR OPENED INDEPENDENTLY WHILE LOCKED. THE CONTACT HAD TO USE ZIP TIES IN ORDER TO TEMPORARILY REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.