Defect. CERTAIN MY 2000-2003 FREIGHTLINER, THOMAS MVP SCHOOL BUS AND WESTERN STARS TRUCKS MANUFACTURED BETWEEN NOVEMBER 19, 2000, AND MARCH 30, 2005, AND EQUIPPED WITH WEBASTO COOLANT HEATERS, MODEL DBW 2010, ASSEMBLED WITH WEBASTO BURNER TUBES, P/N 303046/26533A. THE STAINLESS STEEL BURNER TUBE IS MADE OUT OF A MATERIAL THAT IS NOT TO SPECIFICATION AND COULD FAIL PREMATURELY.
Risk. SHOULD THE BURNER TUBE FAIL, THE COOLANT HEATER COULD OVERHEAT, POSSIBLY RESULTING IN A FIRE.
Remedy. THOMAS BUILT WILL NOTIFY ITS CUSTOMERS AND REPLACE THE SUBJECT BURNER TUBES WITH NEW CERTIFIED BURNER TUBES AT NO COST TO THE OWNER. THE RECALL BEGAN ON NOVEMBER 16, 2005. OWNERS MAY CONTACT THOMAS BUILT CUSTOMER SUPPORT OFFICE AT 1-336-889-4871 OR CONTACT FREIGHTLINER AT 1-800-547-0712.
Defect. CERTAIN SCHOOL BUSES WITH WELDON TECHNOLOGIES' 5050-1400 SURFACE MOUNT MARKER LIGHTS HAVE AN OPTION TO REPLACE EACH OF THE TWELVE CLEARANCE/MARKER/IDENTIFICATION LIGHTS WITH FOUR-CANDLEPOWER LIGHTS, TWICE THE CANDLEPOWER NORMALLY USED. THE HIGHER CURRENT DEMAND CREATED BY THESE LIGHTS CAN CAUSE EXCESSIVE HEAT THROUGH THE HEADLIGHT SWITCH CONNECTION IF A RELAY IS NOT INSTALLED BETWEEN THE COMBINATION TAIL/MARKER LIGHT CIRCUIT AND THE HEADLIGHT SWITCH.
Risk. THIS CAN RESULT IN DEFORMATION OF THE PLASTIC CONNECTORS THAT CONNECT THE HEADLIGHT SWITCH TO ITS WIRING HARNESS.
Remedy. DEALERS WILL INSTALL A RELAY TO REDUCE THE CURRENT DRAW THROUGH THE HEADLIGHT SWITCH. OWNER NOTIFICATION BEGAN SEPTEMBER 8, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT THOMAS BUILT AT 1-336-881-7219.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 27, 2005. Source: NHTSA Office of Defects Investigation.