2000 Thomas ER Model

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports
Seat Belts02V160009
Filed Oct 31, 20022,371 vehiclesFreightliner Corporation

Defect. ON CERTAIN SCHOOL OR TRANSIT BUSES WITH PASSENGER SEAT BELTS WITH RETRACTORS, THE COVER HALVES FOR THE RETRACTABLE PORTION OF THE BELT CAN SEPARATE COMPLETELY AND RELEASE THE SEAT BELT CONNECTOR. IF THIS OCCURS, ONE OF THE LOAD BEARING PINS IN THE CONNECTOR COULD SEPARATE FROM THE CONNECTOR AND RENDER THE SEAT BELT UNUSABLE. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT WOULD NOT BE PROPERLY RESTRAINED RESULTING IN AN INJURY. THE SEAT BELT SUPPLIER, AMSAFE, WILL PROVIDE A SNAP ON "OVER-COVER" TO OWNERS TO PREVENT THE SEAT BELT COVER FROM SEPARATING.

Risk. IF THIS OCCURS, ONE OF THE LOAD BEARING PINS IN THE CONNECTOR COULD SEPARATE FROM THE CONNECTOR AND RENDER THE SEAT BELT UNUSABLE. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT WOULD NOT BE PROPERLY RESTRAINED RESULTING IN AN INJURY.

Remedy. DEALERS WILL PROVIDE A PLASTIC OUTER COVER THAT SNAPS OVER THE EXISTING COVER ON UNITS IN THE FIELD AND WILL REPLACE BROKEN SEAT BELTS FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT THOMAS BUILT AT 336-841-5924 OR AMSAFE AT 574-266-8330.

Seat Belts › Front › Buckle Assembly01V097009
Filed Jun 26, 2001129 vehiclesFreightliner Corporation

Defect. VEHICLE DESCRIPTION: SCHOOL AND TRANSIT BUSES EQUIPPED WITH SAFETY BELT ASSEMBLIES PRODUCED BY AM-SAFE. ON SOME SEAT BELTS, THE BUCKLE AND CONNECTOR MAY UNLATCH DURING A COLLISION.

Risk. SERIOUS INJURY OR DEATH COULD OCCUR IF THE VEHICLE OCCUPANT IS NOT PROPERLY RESTRAINED.

Remedy. AM-SAFE NOTIFIED THOMAS BUILT'S CUSTOMERS TO RETURN THEIR VEHICLE TO AN AUTHORIZED DEALER TO HAVE THE SEAT BELTS REPAIRED FREE OF CHARGE. OWNER NOTIFICATION BEGAN SEPTEMBER 21, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT THOMAS BUILT AT 1-336-889-4871.

Across model years

Worst on record: 1996
YearComplaintsRecallsFiresDeathsAssessment
20010100Routine
2000 — this page0200Routine
19970200Routine
19961000Routine

Compare every ER Model year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 31, 2002. Source: NHTSA Office of Defects Investigation.