2023 Thomas Built Buses Hdx

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Steering › Linkages › Tie Rod Assembly23V259000
Filed Apr 7, 202348 vehiclesDaimler Trucks North America, Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Buses SAF-T-LINER SAF-T-LINER C2 Jouley, Thomas Built Buses SAF-T-LINER EFX, Thomas Built Buses SAF-T-Liner HDX, Thomas Built Buses Chassis and 2023-2024 School Bus Chassis school buses. The tie rod may be missing a fastener, allowing the steer arm to detach.

Risk. A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.

Remedy. DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.

Across model years

Worst on record: 2009
YearComplaintsRecallsFiresDeathsAssessment
2023 — this page0100Routine
20150100Routine
20120100Routine
20110600Routine
20100800Routine
20092610Routine
20080800Routine
200701200Routine
200601200Routine
20050800Routine
20040700Routine
20030400Routine
20020200Routine
20010200Routine

Compare every Hdx year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 7, 2023. Source: NHTSA Office of Defects Investigation.