Car Problem DataNHTSA records

2012 Thomas Built Buses EF

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Structure › Body › Door › Hinge and Attachments11V517000
Filed Oct 26, 201190 vehiclesDaimler Trucks North America

Defect. DAIMLER TRUCKS IS RECALLING CERTAIN 2011 AND 2012 THOMAS BUILT EF AND MINOTOUR SCHOOL BUSES MANUFACTURED FROM JULY 26, 2011, THROUGH AUGUST 9, 2011, EQUIPPED WITH SPECTAL INDUSTRIES EMERGENCY VERTICAL PUSH OUT WINDOWS. INCORRECT RIVETS MAY HAVE BEEN USED TO ATTACH THE HANDLES THAT AN OCCUPANT WOULD USE TO OPEN THE WINDOW IN THE EVENT OF AN EMERGENCY. THE PART NUMBERS FOR THE THOMAS BUILT BUSES ARE: 167977, 167982, 167985, 167990, 168005, 168006, 168025, 168027, 168028, AND 168035.

Risk. IF THE HANDLE IS ACTUATED DURING A NON-EMERGENCY SITUATION AND DETACHES, THE EMERGENCY WINDOW CANNOT BE RE-SECURED, POSING A RISK THAT CHILDREN MAY FALL OR CLIMB OUT. HOWEVER, IF THE HANDLE WERE TO DETACH DURING AN EMERGENCY, THE EXIT WINDOW WILL OPEN AND EGRESS THROUGH THE WINDOW WILL NOT BE HINDERED.

Remedy. DAIMLER TRUCKS WILL NOTIFY OWNERS, AND DAIMLER TRUCKS AUTHORIZED SERVICE FACILITIES WILL PERFORM THE REPAIRS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 8, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
2012 — this page0100Routine
20110100Routine
20081000Routine
20071100Routine
20060200Routine
20050100Routine
20040100Routine

Compare every EF year →

Other Thomas Built Buses models

All Thomas Built Buses models →
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Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 26, 2011. Source: NHTSA Office of Defects Investigation.