I was driving east on I 90 not long after the Bonner exit east of Missoula, Montana. Due to various issues with road conditions I had been using Tesla's Autopilot rather sparingly. After Missoula the roads were clear, bright sunny day around 1 PM, there was no traffic close by. I had AP engaged at this point. For no obvious reason I got the BRIGHT RED STEERING WHEEL TAKE CONTROL IMMEDIATELY warning and chime...at which point, rather startled, I took control and after a minute or two re-engaged AP. Not long after that road conditions deteriorated and I drove most of the way back to Butte.
2020 Tesla Model Y complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2020 record →
Blind spot camera is unusable at night due to bleed through of light from turn signal.
When you turn on the either signal at night you can not see a clear picture on the blind spot camera's, they have a red haze on the display. It get so bad sometimes you can see anything. It looks like it's caused from the camera and turn signal being in the same housing. I have video I can send you.
While traveling on RT 27 South in Florida on a bright sunny day with no traffic around the car and on adaptive cruise control my Tesla Model Y "phantom" braked twice within a mile or two of these incidents. This has happened several times before while on Full Self Driving mode but the first while on cruise control.
I WAS DRIVING SOUTH ON i-75 ABOUT 10AM on January 16, 2022. Traffics was moderated as I was driving in the left lane about 60 mph following another car. It had suddenly started snowing rather hard and the road was wet as it had been for the previous 50 miles. I felt no change in the road or car handling. Another dark SUV started passing me on the left. That seemed normal until the dark car was about 3/4 of the way passed me. Suddenly my Tesla swung to the left and came in contact with the right rear panel of the SUV. I tried to correct my car but it suddenly went out of control to the left. My car suddenly was out of my control and skidded side ways with the right side of the car coming in contract with the guard rail in the center. It happened so fast I could not react as the car took out about 20-30 feet of metal guard rail. It spun around and ended in the center ditch facing the opposite direction. Air bag on the right side deployed and I was in contact with the center front seat. Car was badly damaged with the damage protion mostly the right side of the car. Police came about 30 minutes later. At first I told him I was uninjured but after about 10 minutes my right leg started hurning and I requested an ambulance with took me to the hospital in Corwin Ky. That leg swelled up and x-rays and MRI were taken. Please talk a look at the vided on youtube under TESLACAM... there is a video of the same thing happening to a Tesla driver on a highway in Southern California. I do not
The contact owns a 2020 Tesla Model Y. The contact stated while driving at various speeds with the adaptive cruise control activated the vehicle would erroneously reduce speed. The failure occurred on multiple occasions. On another occasion, while driving 70 MPH, the vehicle abruptly decelerated to 50 MPH. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The approximate failure mileage was 3,000.
Periodically my car slams on the brakes for no apparent reason. This typically occurs on Interstate highways at normal highway speeds. Sometimes there are bridges or other objects observable but sometimes it's on the open road with no cars or visible reason to rapidly slow down. This is very scary especially for my wife that has back pain all the time. We have chosen to not use the automated driving feature FSD because this seems to be where it occurs most frequently. Although we don't drive that much it has happened enough times that we are very concerned that it could cause a rear end collision if we are in heavy traffic.
When using the autonomous driving mode, the car unexpectedly decelerates with no warning and with no obvious traffic or other issue triggering the behavior. This has happened several times in dry, light conditions with no surrounding traffic. After experiencing this I have not used the autonomous mode again as it's completely unsafe.
This has happened multiple times over the 1.5 years that I have owned the vehicle, but it happened twice again today. The issue I am having with the vehicle is with Phantom breaking. When "Autopilot" is engaged, and the vehicle is travelling along a fairly straight path, occasionally it with brake suddenly for no apparent reason. This can have no real affect, or like today, when driving in heavy traffic this can be the catalyst for an accident or at the very least road rage (as the person behind thinks you are brake checking them). As stated, I've had the car for 1.5 years and this has happened more than 15 times, and I drive the vehicle very little and use Autopilot even less. In my opinion this feature is not quite ready for daily use and should either be corrected or removed.
I saw the article today that other Tesla Model 3 and Model Y drivers were reporting phantom braking. My model Y has been doing this at a specific spot on the 5 Fwy south in the carpool lane in Santa Ana, CA. I now avoid that spot. I thought if it helps to be able to repeat this problem for investigative purposes I can duplicate it at this location. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
We experienced multiple (4-5) "phantom" braking events while driving cross-country using Adaptive Cruise Control & Lane Keeping Assistance on open Interstate highways during the summer of 2021. There were no vehicles or other obstacles in our driving lane ahead. Sometimes it seemed like it happened when we approached a shady underpass. Other times we couldn't see anything that might have confused the Adaptive Cruise Control. We did not have full Autopilot engaged during any of these times, only Adaptive Cruise Control and Lane Keeping Assistance.
While using the Tesla auto pilot in highway conditions the car would suddenly break or slow down as if the car was trying to avoid another car. There were no other cars in the area. This has happened several times but only in auto pilot.
We were trying to park the car at Costco Parking lot on Jan 14th, 2022 in the early afternoon. A car had pulled out of a parking spot and indicated us to move forward in that spot. When we tried to move forward,the vehicle suddenly accelerated and hit three other cars. The airbags did not come on. We have asked Tesla to look into this and are awaiting a response. There was damage to front end, both bumpers, hoods, front grill etc. The accident was reported to the Police, Insurance Company and Tesla. The vehicle was towed to Tesla dealership and then was sent to another repair facility, Gerber Collision in Beria, Ohio.
Without any warning, the display on my car froze up when my car came to a stop, and I could not accelerate. It seemed to say I was going 15 mph, when in fact I was stopped, and the display was completely unresponsive. Stepping on the accelerator did nothing. I could not use my turn signals, activate my 4-way flashers. No one was injured, since this happened on a quiet residential street, and I was able to wave to other motorists to go around me. After about 3 minutes, my car seemed to have reset, and I was able to drive it normally. I would gladly make my vehicle available for inspection upon request.
Phantom Braking constantly. Forward collision whole on Autopilot. Tried recalibrating the camera and the problems persist.
It's called phantom braking and it's absolutely dangerous. It happens when on auto pilot.
The contact owns a 2020 Tesla Model Y. The contact stated that while driving at an undisclosed speed with the cruise control set at a designated speed, the cruise control feature would malfunction and reset the speed to 20 MPH slower than desired. The contact stated that no warning lights were illuminated whenever the vehicle would suddenly decelerate. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer had been notified of the failure. The approximate failure mileage was 20,000.
Whenever I have my car on cruise control on the highway it will randomly brake hard almost causing an accident behind me. I’ve noticed it does it more in express lanes with thin cone dividers / traffic on the other side. I worry it’ll cause someone to slam into me one day.
While using the autopilot the car will suddenly slow itself even though there is nothing in front of the car. It happens most often when approaching a large vehicle or truck that is in the lane next to the car. It seems as though the autopilot system is spooked by the truck even though it is staying in its lane. Similarly, there are 2 spots on I-25 in Colorado where the sudden braking happens regardless of what is around the car. It may to do with recent construction because in both places the car slows suddenly at the same point nearly every time I pass through. It was happening at one of these spots after the construction had moved the lanes. The lanes were marked very well and the car had no problem before or after this point. But when passing through the car suddenly slows. The danger is that a car driving behind me would not expect the car to slow down for no reason. A potential rear-end collision danger. Happy to give more detail to add context.
After driving the vehicle in cold temperatures (below 28 degrees) the HVAC stops heating the car and a warning appears on the center screen that heating/cooling is limited or unavailable. Only cold air flows through the vents providing no heat. the heat does not come back after turing the car off or coming back a few days later, it has to get serviced. This issue has reoccurred twice and has been serviced both times, but now the heating system make extremely loud noise and shakes the car each time it is started which causes the alarm to go off. I have another service set up for investigation into that problem. The heating the car after the first visit worked for a few weeks and then stopped working, which I believe is going to happen again is few weeks after this second time fixing the heating.
The car was almost parked and the parking button was about to pressed when the car suddenly accelerated hitting a light pole in front on the passenger side and the car ended up on a lane in a four lane local road perpendicular to traffic flow. The accelerator was definitely not pressed. I have been driving the car for last year and three months and have 26000 miles on it. There was no warning of nearby obstacles or any beeps.
The contact owns a 2020 Tesla Model Y. The contact stated that while driving at 40 MPH in the right-hand lane, another vehicle was swerving towards her vehicle, and she instinctively veered to the side of the road. The contact hit a fire hydrant, drove on a sidewalk, and crashed into a building. The air bags failed to deploy. There were no warning lights illuminated. The contact sustained severe whiplash injuries that included torn ligaments in the neck, a large abrasion and bruises on the shoulder, bruised abdomen from the seatbelt. The contact was transported to the hospital by emergency services. A police report was filed. The vehicle was towed to a tow lot. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 14,608.
Cabin climate control and preconditioning for the battery have failed. Message: "cabin climate control needs service". First noticed around 1/5/22 and report to Tesla Service. Car interior will not heat up at all, causing the car to be unusable due to: no heat, unable to defrost windows. This is a definite safety issue that Tesla has yet to address. We live in upstate NY, and outdoor temps have been very cold. But we did not have any issue in the winter of 2020-2021. We first complained to Tesla on 1/5/22. Tesla scheduled an app't to fix it on 1/18/22 (about 2 weeks later). They then cancelled it, saying "parts are unavailable." We have not been able to use the Tesla since 1/5/22. We have not been able to get any answers from Tesla Service about what parts need to be replaced, or how this can be fixed if it's a software issue. We are leaving for FL tomorrow, and even asked Tesla if they can find a service center between upstate NY and FL that will have the part (or whatever is needed) to fix this. They have been unable or unwilling to give us an answer. In fact, they have not been responding to text messages with the service. They are unwilling to give me a date when this might be fixed. It would be extremely dangerous for us to start the trip in the Tesla Y without any cabin heat/defrosting ability. And normal day-to-day use of the Tesla Y is impossible unless you dress for extreme cold temps -- even that doesn't solve the safety issue of keeping the windows defrosted. Very
The Traffic Aware Cruise Control will suddenly and inexplicably agressively slow down or even slam on the brakes for no reason. If someone were following me close on the freeway, I would be rear ended. This behavior has been happening to me for almost 3 years now and has not improved, even though it is controlled and upgradeable via software. This is a known and far reaching problem that lots of Tesla drivers have experienced and have named "Phantom Braking". I have video of some of my incidents as well as Canbus data, showing how aggressive it can be in slowing a car down, for no reason. Unfortunately, many Tesla owners now refuse to use TACC or AutoPilot since we feel it is too dangerous to use when other vehicles are nearby. I've opened support tickets with Tesla in the past for this, but they claim that there is no problem, and others have heard the same thing as well. Please look into this major safety issue with Tesla's so that we can feel safe fully using our vehicles again. Tesla likes to say that their AutoPilot feature is safer than a human, but clearly this is not the case when it has such a major software fixable bug as this. Thanks for listening and I hope that you can both see what a safety issue this is and help persuade Tesla to fix it, for the safety of us and every other driver around us.
Side cameras have terrible glare which make them useless
My wife made a left turn onto Agana Drive from Patterson Avenue in Santa Barbara, California a few blocks our home. After coming to a complete stop before making the turn, she drove about 150 feet when the car swerved to the right and the right rear passenger side of our Tesla Model Y hit left rear driver’s side of another car (BMW). I drove over to assist her and it appears from the AAA tow truck driver that a part of the axle on the right passenger side rear wheel broke later confirmed by my insurance agent and my auto mechanic. It was surprising since she was had completed the turn, was driving slowly straight on Agana Drive at approximately 25mph when this part broke. Apparently, nobody was seriously injured, the parked car had nobody in it and no real estate property damage appears to have occurred. was knocked up and over the curb due to the force of the impact braking the other car's rear axle and bending the frame. Our car is still being repaired a month later. Tesla appears to know about the problem since, according to the National Highway Traffic Safety Administration (NHTSA), there is a recall scheduled for 2020-2021 Tesla Model Y cars with a recall date of 2021-11-20, recall no. 21V912000, recall notification stating Tesla, Inc (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate, recall consequence stating Suspension links that separate can reduce vehicle stability a
Tesla recently release their version 11 user interface. This update took a lot of safety features and put them behind menus. Windshield wipers, defrosters, seat warmers were all easily accessible in the previous version. Now they are wall hidden behind menus. If you need one of these features while driving, you get distracted while trying to find it which is dangerous. But these features are necessary to use while driving.
I think regenerative braking makes the Tesla Y fishtail and swerve when driving in snow, ice or slippery surfaces when you decelerate or go downhill. The regenerative brakes cause the car to suddenly brake in snow or ice. If you brake suddenly in snow in a normal car, you may swerve, and this swerving is worse if the car is turned slightly. A friend swerved suddenly going downhill in WA in a snow storm. He recovered by lightly touching the accelerator. My Tesla Y spun 90 degrees when I took foot off accelerator in snowstorm in RI and I was able to recover. Minutes later on expressway at 25 mph, I took foot off accelerator and the car spun 180 degrees and hit a guard rail. In the Chevy Bolt owners manual, under winter driving, the first bullet point they make is to put the car in D--which turns off regenerative braking. You can reduce the amount of regenerative braking on a Tesla, but you can not turn it off. Under driving in winter on the Tesla on the website, there is no mention of reducing the regenerative braking in snow or ice. I think any EV with regenerative braking is at risk of spinning out in snow, ice or on slick surfaces.
In a recent software update, my Model Y’s backup camera has essentially become inoperable. Sometimes the backup camera does not display, or if it does the video feed lags significantly from real time making it unreliable and dangerous.
Heating / defrosting unit failed. While driving to work in 1 degree freezing weather my heating / defrosting unit would not provide a clear fog free windshield so i could safely see outside. Dealer has me scheduled for a date for repair but this is the second time this has happened. First time 9/2021 and now 1/2022. No inspection has happened yet. Warning message displayed saying that the climate control has failed.
Turn signal causes excessive glare effect on the side repeater cameras during nighttime use. Driver is unable to view blind spot camera feed properly when engaging in a lane change.
While driving on a surface street, the vehicle stalled with very little time of warning for me to pull to the side of the road. The car came to a complete stop before I had a chance to completely pull over, leaving me in a vulnerable position. If this would have happened on the freeway I would have been definitely stranded in a potentially deadly situation. After calling Tesla Roadside Assistance a tow truck pulled the car to a Tesla service station. Tesla allegedly fixed the issue by replacing the Drive Inverter unit: ASY, DRIVE INV, 3DU, 810A, SIC, REAR(1079924-15-H), see document attached.
Backup camera intermittently fails to activate/engage when the vehicle is in reverse.
On open freeway, I 76 between 7 am and 8 am Tuesday November 16, between Ogdallala NE and Brush CO. Using adaptive cruise control with autopilot steering (as well as without autosteer), multiple episodes of severe "phantom breaking" where the car slams on the breaks for no apparent reason. No other cars around. Flat, clear open freeway. Reported the issue to Tesla service. Even though there were multiple (>10 episodes in one hour) they have demanded to know the exact time stamp. I was able to give time within 1 hour period, vehicle location. Service says if there is a hardware issue they will look at it. If it is "firmware" it will need to wait for a firm ware update. This is dangerous. What if the car slams on the breaks at 80mph, with someone following close behind? You might be rearended. Really serious safety issue. My car has latest FSD beta 10.4. This is much worse than before this "upgrade"
I installed the Full Self-Driving Beta on my Tesla Model Y the morning of 10/24/2021. Immediately after the update installed I began experiencing issues with the Autopilot and TACC systems, as well as spurious forward collision warnings. These warnings involved the standard warning beeps and red indicators on the driving display, and at one point included an unnecessary emergency braking incident when no obstacle was in front of me. As such, I had reverted to driving the car in manual mode, not on autopilot, but left the option to use the autopilot systems and associated safety features enabled. I was driving in full manual mode on an interstate in the left lane approaching a tunnel, with no vehicles or obstacles in front of me. The car indicated a forward collision warning with the loud beeps, and the car applied brakes and started to swerve into the lane immediately to my right, in which another vehicle was driving and had to swerve as well. The car detected the event and saved the camera footage to my installed SSD. I have reported the incident to Tesla, including providing the video of the incident. I am awaiting response from Tesla.
I put the car into the Parking mode to back into a stall between two cars. The car backed into a shopping cart at the rear of the car to my left. There was a woman putting groceries into her trunk standing next to the shopping cart. I was able to stop the car before any damage to the cart or my car. The woman was never in danger of being hit. I asked the TESLA service department to check out the sensors but the said that there was nothing wrong with the car and refused to check out the sensors unless I paid to have the check them out. They also refused to make a report of the issue. They said that the sensors "probably" saw through the cart and that it was my responsibility to make sure that the auto-park worked properly.
The car suddenly picked up the speed in the parking lot, went over the car stopper, curb and hit the Tree. The airbags never got activated, OR the sensors were nonfunctional. I received a call in less than 1 minute from Tesla Roadside if I was safe. Paramedics took me to the ER by 911. I had some injuries because of a malfunction of airbags, brakes, and warning systems. The car is towed to the nearby Tesla-approved repair place. I am somewhat concerned about the cause, and I believe Tesla knew what had malfunctioned in their car. I have been a safe driver without traffic tickets and accidents ever in the last 45 years.
Backup camera appeared in on screen window as usual when I put the car in reverse to back into my parking spot. The camera looked clear and trajectory lines moved appropriately when I turned the steering wheel. However, main backup view in center of screen did not update as I moved the vehicle backward, it remained on a static, still frame of video. I reversed into a low fence post that I knew was behind me somewhere but could not be seen when looking out the rear window or using any of the mirrors. I usually look to the backup camera to show me where this post is and help back up close to it. There is a large blind spot behind this model of car that is well covered by the camera, but now that is has happened to me I have found many reports of the issue happening to others. Video of issue: https://youtu.be/CC_0JKObpIk
The car accelerates on its own, twice in last two weeks. First time was at a intersection, I applied accelerator pedal after the light turned green, with normal pressure. The car sped up unexpectedly and I had to immediately apply brake to slow it down. The second time I put it in reversal and as soon as I applied accelerator it jerked and sped up unexpectedly. Luckily both time the acceleration occurred when car were in slow speed and applying brake stopped acceleration. it also occurred twice before these recent two incidents since we bought the car 10 month ago but they happened far apart in time and we were not sure of its occurance. But the frequency with which the unexpected acceleration happens has become alarming and we become more sure of the certainty. I start to worry about what would happen if this occurs when the car is moving at high speed and whether applying brakes can be effective to correct the acceleration.
The system crashed and It said car was forward mode when the gear stock was stuck in reverse and I went ahead and banged behind car when removing car from parking instead of going forward .
My wife and I drove into a parking lot in a strip mall located at 1301 IL Route 59 to park the car. I was driving very slow at 5 miles an hour. As I pulled into a parking spot facing IL Route 59 which is a three lane highway, the vehicle malfunctioned causing it to uncontrollably accelerate. I was not able to control the car as it jumped the curb of the parking lot and went through the grass on the side of the roadway towards IL Route 59. To avoid driving onto IL Route 59 I was able to steer the car right and struck an AT&T telephone box which brought the car to a halt. Police arrived on the scene to check the status of the accident. A police complaint has been filed. Police did not issue a citation to me as this was not my fault and there was clearly a defect in the car that caused this accident. Luckily my wife and I were not injured and the car was towed to a body shop for repair. I called Tesla customer support and they said that they would review the car diagnostics to determine the problem. There were no warnings, symptoms or messages to indicate this behavior by the car. It just accelerated in its own. Please see attached documents for more information.
In the process of filing a claim court against Tesla for garage door closing on my vehicle (because of Homelink). Multiple damages and no help from Tesla at all. Homelink was installed on my Tesla Y in February and the door closed twice on my vehicle while I was parking the car. Email me ASAP: [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Tail lights on both sides constantly fill with condensation blocking the visibility to drivers behind me. I have reported the problem to Tesla but they keep saying it's within specs. the manufacture is only looking at pictures to make the judgment and not actually allowing me to come in to correct the problem. I have two model Y's and they are having the same problem.
2 weeks back one of the rear passenger seat belts stopped latching to the seat buckle. I filed a service request with Tesla and scheduled a service appointment. They have rescheduled the appointment twice already and they haven't addressed the issue as the necessary parts are not yet available. I don't understand how to safely use the car with children if the seat belts are not working.
The trunk hatch door does not stop moving (opening or closing) when it comes into contact with an object. Incident #1: I closed the trunk not realizing that my husband was under the hatch door. The hatch door came down on his head and did not stop closing until he forced it to stop with his arm. Incident #2: I pulled the car into my garage but did not realize that I had not pulled the car far enough into the garage. I opened the trunk from the drivers seat. The hatch door hit the closed garage door and kept trying to open (scratching the hatch door on the garage door in the process) until I was able to pull the hatch door down hard enough for it to stop moving. This is a safety hazard. A child/person could get caught and injured in between the hatch door and the trunk and/or the hatch door and another object.
My vehicle fail to stop when another vehicle was in the middle of the road. My 2020 TESLA MODEL Y did not stop and did not alert me in a upcoming collision incident. My vehicle fail to make a full stop with and without using autopilot.
On 5/24/21, I was driving in the rain on a busy 6 lane highway.I was driving under speed limit. The car hydroplaned across 3 lanes, past the divider and spun 180 degrees and I was able to bring it to a halt with fierce braking just before it crossed onto the other side. Some damage to car. I was unhurt. Sheriff came to assist me to safety.
I was driving East on May 7, 2021, on I-94 toward New Buffalo, MI, on a clear day; no rain. A semi-truck was going 60 mph in the center lane of three lanes. I moved to the left lane to pass as I was going about 70 mph, the posted speed limit. There were no cars ahead of me in my lane for as far as I could see. Another car pulled up behind me very close—way too close—tailgating me. I was passing the truck and was parallel to the truck when suddenly the Tesla automatically slammed on my brakes!!! The idiot who was tailgating me fortunately reacted quickly and also slammed on his brakes and simultaneously swerved hard left onto the shoulder—thereby averting what could have been a fatal accident!! My car could have been pushed into the wheels of the truck on my right and we could have been killed!! I was badly shaken but, fortunately, we were not injured and there was no crash. When we arrived at our destination I phoned the salesman at the Chicago Tesla sales office and described the incident. I asked him if I could disable the automatic braking feature and he talked me through the procedure. The Tesla has a rear-facing video camera. I believe Tesla should program that camera to see a tailgating car and make certain that no automatic braking be engaged if a car is following too close!! I believe Tesla should investigate why this happened and should reprogram the software yo prevent it from happening again. I sent the Tesla Company two electronic messages through the Tesla Phone
HERE IS ANOTHER MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39862499?TENANT=US&ROWNUMBER=65 THE BACK WHEEL HAS FALLEN OFF. ALL THE MONKEY METAL SUSPENSION GIBLETS ARE STRETCHED AND SNAPPED. ONE WHOMPY WHEEL CAN REALLY SPOIL YOUR DAY. WOULD IT BE TOO MUCH TROUBLE FOR YOU TO ISSUE A COMPULSORY RECALL? THANKS KEEF
ON THREE OCCASIONS AFTER TAKING MY FOOT OFF THE ACCELERATOR, MY CAR STARTING ACCELERATING ON ITS OWN. I COULD FEEL THE ACCELERATION AND WAS ABLE TO STOP IT BY PUTTING MY FOOT ON THE BRAKE. I DID NOT TOUCH THE LEVER TO SET THE SPEED, THE PEDAL DID NOT GET STUCK ON THE CARPET AND I DID NOT CONFUSE MY ACCELERATOR FOR THE BRAKE. THIS SEEMS TO BE A VERY DANGEROUS SITUATION, ESPECIALLY IN HEAVY TRAFFIC OR IF I DID NOT IMMEDIATELY REACT TO PUT MY FOOT ON THE BRAKE. EACH TIME THIS HAPPENED WHILE THE CAR WAS IN MOTION AND AFTER I HAD TAKEN MY FOOT OFF THE ACCELERATOR TO ALLOW THE CAR TO SLOW DOWN. INSTEAD IT SPED UP. SINCE THIS HAPPENED ON THREE OCCASIONS, THE DATES AND MILEAGE AT THE TIME ARE NOT EXACTLY AS INDICATED BELOW.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2020 Tesla Model Y → · Every Model Y year → · How the figures are calculated →