I was driving in the slow lane of a 3-day (each direction street). On my right were cars parked on the street. A car in the 2nd lane was coming up and passing me and it decided (without signaling) to turn into my lane. Scared I tried to press the horn, but pressing the large padded center of the steering wheel is not the horn. Frantically, as the car kept moving into my car, I slammed my hand on the center of the steering wheel, but no sound. Finally I slammed on the brakes, not knowing if I would be hit by the car behind me. The stupid horn on the Tesla is just a small button in one corner of the steering wheel that moves around as the steering wheel is turned. This is an incredibly dangerous and mostly useless location for a car's horn. Please please require Tesla to provide a center-of-steering wheel horn and not some tiny, off-center, difficult-to-find-in-an-emergency horn button. I believe Tesla has recognized how dangerous this is and changed the steering wheel design on 2024 cars, but for all of the prior cars, this danger remains. Please require Tesla to fix this dangerous condition. Thank you.
2023 Tesla Model X complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2023 record →
Tesla Model X wipers are not working properly in rain. The max speed is 3 and it is not helping in the rain at all which is a severe safety concern for me and other vehicles on road. The Auto mode on wipers also doesn't detect the rain properly and sensitivity is not adjusted. Please look into this. I believe this is across all the Tesla models. Tesla is pushing over the air updates for wipers but this is not helping at all.
This model is designed with a small button on the steering wheel to activate the horn- I have attached 2 pictures of the horn button ( not a standard horn in any way) to show how small and non- standard it is. In the event the driver needs to use the horn, the driver needs to take his eyes off the road/traffic conditions to locate the small horn button. Also if the car is not traveling in a straight line and the steering wheel is turned to either side, it is even more difficult to locate the small horn button as the wheel is not positioned straight up. I have had several situations since I purchased the car in 11-23 where I needed to sound the horn to warn a pedestrian, a car that was pulling out of an intersection when I had the right of way, and a bicycle that crossed out of a bike lane into my traffic lane. In each of these instances I was not able to make the horn sound quickly and when you are in an unsafe driving situation the last thing you want to do is take your eyes and attention away from what is going on in front of you to look for a small horn button. I feel strongly this is a safety issue that is an accident waiting to happen. I understand through readers forums that Tesla has updated and retrofitted some models with the standard center wheel/ airbag type horn activator, but also was told that does not apply to my vehicle. I have asked Tesla service if there is a fix for the issue and their response was to contact customer service. I have not had any response fr
The steering wheel has a small button for the horn to honk instead of the actual big center . This is very dangerous , when coming close to an accident and need to alert the other driver , i simply cannot honk the horn as its instinct to press the center of a steering wheel. Instead they made it this little small button on the steering wheel which would be impossible to press in A stressful situation
The contact owns a 2023 Tesla Model X. The contact stated while driving at various speeds or attempting to start the vehicle, there was an abnormally strong foul odor coming from inside the vehicle. The contact stated the odor ceased after driving for 30 minutes. The vehicle was taken to a local dealer three times. The contact stated that the local dealer replaced the filters, and the contact was advised to turn off the air conditioner and turn it on while driving; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
While driving on interstate, a semi trailer began merging into my lane. I attempted to hit the horn and no response was produced by the car. The stoke steering wheel does not have a push horn, and requires a button. The hand mash is supposed to work per Elon Musk on X. I was unable to perform potentially impactful sound response to other vehicles. The horn should not be allowed to be a button as emergency situations do not allow a refocus.
The Tesla Model X uses a small capacitive touch horn button which is impossible to locate and press in an emergency. I was driving and was about to be hit by a drifting vehicle and nowhere to move. I tried to honk the horn, but could not find it since it is not a normal center horn. Almost collided with the other vehicle. This design is extremely dangerous and should have never been allowed. It should be recalled before it causes injuries or deaths.
Car garage door activation software. My Tesla car activated the garage door, opening it while I was getting ready to back into the garage, as it was supposed to do. After I initiated backing into the garage, the Tesla, on its' own, activated the door to close as I was backing into the garage. The garage door came down onto the top of the spoiler on the rear of my Tesla Model X. I did not activate the door opener on the control panel. While backing up, I could not see the door in the process of closing. I have a video of the incident. I contacted Tesla and was told they would not cover the damage.
I have driven this model x a few months now and there are many time I wasn’t able to put on turn signal and honk the horn due to design . The turn signal is activated by turn buttons in a very small area right next to each other. When needed , the button would cause a lot of confusion , for instance , if I want to put on left blinker I would accidentally put on right, it is especially true when trying to put on signal when the steering wheel is already turned, the only way to avoid false input is to physically looking at the turn signal buttons before put on the blinker , but it is very dangerous for you driving because you are taking your view from the road. Also the horn activation is also very dangerous , I have encountered some situation when the horn is required to gain attention from other drivers or even pedestrians, but when needed , I am either missed the horn button completely or would activated the windshield wipers instead due to its design. Just like turn signal I would have to take my eyes off the road to make sure the correct button was pushed . I think it is very dangerous. I hope there’s some recall available to retrofit traditional horn button in the center of the steering and a physical turn stalk . Thank you for reading this and I hope it’s a valid complaint and would result in some positive outcomes to ensure the safety of drivers and pedestrians.
The Model X steering wheel has a haptic horn button instead of the standard mechanical horn that every other car uses. This presents a huge safety issue because of the size and location of the haptic horn button and the fact that it's not a physical or mechanical button. On several occasions the horn has gone off unintentionally causing a road hazard and when an emergency situation arises, you must take your eyes off the road to look for the horn light. This puts my family and others drivers at extreme risk. Tesla appears to have acknowledged the problem because they have since switched back to a mechanical horn, however they refuse to replace our group of drivers horns under warranty. I am submitting this safety because I believe it is a danger to all drivers that the emergency horn is unable to be accessed when needed. Thank you
We bought our tesla model x on or about June 6th 2023, on or about march 22nd our right rear tire developed a leak, we took it to les Schwab tires to have it checked our and they discovered it was a cracked wheel, they said it was a defective wheel and that we should take it to tesla to get replaced as they have seen 3 others in the last 2 weeks. We took it to tesla and they said they would not warranty any wheels as they have never warrantied any before. They said it was due to road impact but there is no sign of any impact visible other than the crack. Around that same time our passenger door window button fell inside the door panel so we scheduled an appointment to have it fixed and had been advised it would be covered. My wife took it to them on or about April 19th and one guy said it probably wouldn't be covered then the other service adviser stated that it would be warranty as we have not had the car for even a year but then the service manager refused to fix it and wanted us to pay over $1,000 to fix it. They said it was from abuse that it broke but not sure how you abuse a switch push down on it with your finger to activate switch. Now on Saturday April 27th we have developed another tire loosing air, now the left rear due to another cracked wheel. Now I did more research online and have found numerous people with the same problems and having 3-4 of their factory wheels breaking. This is also on top of the car wearing out the inside edge of the tire while the center a
The horn's position on the steering wheel is not fixed, leading to instances where it fails to alert other vehicles or passengers in potentially dangerous situations. For example, there was one occasion where a vehicle approached from the opposite direction, necessitating the use of the horn, but I struggled to locate it as the steering wheel was turned at a 90-degree angle. Additionally, the horn button itself is quite small. The turn signal indicators have caused issues in multiple scenarios due to difficulty in locating the switch. This often occurs when needing to signal a quick left-right or right-left maneuver, especially when the steering wheel is already turned in the opposite direction
The horn on the Model X is a tiny button on the steering wheel. This is a safety issue and not instinctual in the event of an emergency.
The horn button is a hazard to use when in an emergency and wheel is turned. Such as a u-turn and someone makes an illegal right and i have no time to find the horn button when wheel is upside down on a u-turn. This is unsafe and should be replaced with a horn that is in the center of the steering wheel like most cars.
Hello, Thank you for taking the time to address this issue. As you may already be aware, the honk button is not centrally located on the steering wheels of Model X or S vehicles. This has led to several instances where cars backing up in parking lots have nearly collided with my vehicle because I instinctively honk to alert them. Tesla has recently redesigned the honk button, moving it to the center instead of the touch thumb button on the right side. I strongly urge Tesla to consider replacing the steering wheel to place the honk button at the center for improved safety. Thank you for your attention to this matter. Your consideration is greatly appreciated.
The steering wheel only has a flat tiny horn button that is impossible to use in an urgent situation effectively rendering the car with no horn in higher velocity scenarios. Finding the horn button (which not only is not raised but actually not a button) while driving to honk the horn is a near impossible task. I’ve had several close calls where I couldn’t get to the horn in time. Fortunately I was able to avoid an accident. The steering wheel needs to be replaced with a horn pad or button that is immediately accessible in an urgent situation.
Issue is with Tesla Full Self Driving subscription for $199/month and is available for inspection. No warnings or symptoms were indicated. The vehicle recommended I re-enable the service every time the vehicle restarted after it was shut off. Tesla's phone support stated the following is normal expected behavior, so an inspection isn't needed: 1. Automatically changed lanes on interstate into the space occupied by another vehicle multiple times. Thankfully, crashes were avoided by attentive drivers of involved vehicles. 2. Confused "40 MPH Minimum Speed" signs for speed limit, resulting in over 30 instances were speed was drastically and suddenly reduced, without warning, every time the sign appeared. 3. Automatically changed lanes on interstate from rightmost lane to center lane despite no traffic present. This seems to be a default behavior that cannot be adjusted. 4. Disabled cruise control and lane keeping assist when driver overrode automated systems (accelerated, braked, manually adjusted steering) to avoid a crash. Kept these systems disabled as a punishment until driver parked car and restarted.
The Tesla yoke steering wheel - the placement of the horn button being a haptic button on the right side of the steering wheel poses a great safety issues when trying the horn and unable to locate it. Whether the steering is in the straight position or turning it, it is almost impossible to honk the horn in an emergency. In the past month, I almost ran over a pedestrian that did not look going into the crosswalk and I was unable to honk, and a car that made a lane change on the freeway and I couldn't locate the horn. This is a GREAT safety issue which the NHTSA should make a recall for Tesla to change the yoke to the updated design at no charge since the updated design has the horn in the midde. There is a reason Tesla did this and they should go back and retro fit the yoke with the horn button to the newer design.
The yoke steering wheel had multiple issues ranging from cosmetic to skipping sometimes while turning. To the best of my knowledge, based on talking to Tesla Service professionals, Tesla is aware of this problem and has internally created a document to change these yokes, but it is not doing as regularly as it should. The service staff refuses to clarify the conditions of warranty repair for this faulty part, and I suspect a major incident can happen with these Yokes failing.
The car allows you to set favorite channels and change them from the left scroll wheel on the steering yoke/wheel. It works for FM radio, but stopped working last November for XM radio. After 9 contacts with Tesla, they have not corrected the defect. In order to change the favorited channels, it requires 3 or 4 taps on the screen - which requires removing your eyes from the road for 4-6 seconds. When it works properly, tapping the scroll wheel left or right changed the channel to next or previous favorited channel. I neatry went off the road last week trying to change the XM radio to the next favorite. This did work on both my previous model Tesla sedans from 2013 until 2023. It worked on this car for several months, but stopped working in November 2023. Nine requests to Tesla for repair have have not been successful in any action.
Subject: Urgent ADAS Issue: UI_a114 Error in Teslas with EAP/FSD in East Oahu I'm reporting a critical, location-specific safety concern affecting Teslas with Enhanced Autopilot or Full Self-Driving in East Oahu, particularly when heading westbound. This widespread issue, known as error UI_a114, disables all Advanced Driver Assistance Systems (ADAS) without warning. It impacts essential safety features, such as Adaptive Cruise Control, Lane Keeping, and Emergency Braking, presenting significant risks. Tesla Support in Honolulu acknowledges this as a multi-year issue among East Oahu Tesla owners with EAP/FSD, regardless of activation status. This suggests a software-related problem or environmental interaction unique to this region, necessitating urgent investigation and resolution to ensure driver and public safety. Further details are provided in the attached PDF. Your attention and action on this matter are crucial.
This wasn't just one incident, but many incidents since I got the car on [XXX]. The horn is not in the center of the steering wheel where it is on every other car. It is a tiny button on the steering wheel that is impossible to find if you are turning the wheel and even harder to find when someone is going into your lane and is about to hit you or when they are backing out of a space and you have no time to look for the tiny button. I've come close to getting in many accidents because of this. Tesla has since changed the steering wheel/Yoke so the horn is where it should be (in the center of the steering wheel) but they are not replacing the old dangerous ones. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Seat belts in rear seats are not installed correctly. The tongue of the seatbelt does not fit into the buckle properly/ correctly. The service center was notified of this issue. A service apportionment was set up. The service technician identified that they see the problem. The car was left to be serviced and the problem to be corrected. However when we were notified that the service of complete and the car was ready to picked up, upon picking up the car there was no change. The seatbelts are the exact same way as when we dropped it off. We were told that seatbelts function as expected. Our children carseats are in those seats and we are concerned for their safety. These factors, coupled with the volume of recall notices we’ve received on the vehicle so far, give us significant pause and raise major concerns about the composition, fidelity, and safety of this Tesla Model X.
Horn is not in the center and rather a button. This makes it very hard to hit in an emergency. Please make them replace all past and new steering wheel with this issue.
My steering wheel doesn't have a usable horn functionality. There is a subtle button on the side of the wheel, which isn't even a physical button, and it's very small in size. My wife and I had a few situation already where we couldn't do a horn signal quickly enough and we barely escaped an accident in those cases. The existing horn button is very hard to use, it's placed non-intuitively, it's impossible to find without looking at the steering wheel, and it's very hard to use when the steering wheel isn't positioned straight. All other cars I driven over my lifetime had a horn right in the center of the steering wheel, which is the most obvious and usable placement, given the urgency of the situation when drivers are supposed to use it.
While operating my vehicle, it is required to use turn signals to indicate turning intention to other drivers. Even after thousands of miles of use, the 'Capacitive touch' buttons on the steering wheel that Tesla has are unsafe, unusable, and infuriating. These buttons are difficult to locate, difficult to engage with and impossible to use quickly or reliably. Every Tesla without turn signal stalks should be recalled. I often press the wrong button, no button, or just have to simply give up on signaling because it is impossible to safely or reliably use the buttons provided. Turn signal stalks are easier, faster, more reliable, and thus safer. Please help end this nonsense by requiring tesla to fix this. thank you.
On an occasional basis, and during a critical event, it is imperative that the operator of any vehicle be able to quickly, and reliable use the horn. This is needed to alert other drivers of dangerous situations, or bring attention to those around the vehicle. After driving this vehicle several thousand miles, I have determined that the horn 'button' is not something anyone can commit to memory or use safely when needed quickly in an emergency. Muscle memory of all cars is 'push center for horn'. The 2021-2023 Tesla Model X uses a button that is touch sensitive and nearly impossible to operate quickly or reliable in an emergency situation. Tesla has corrected the issue with the 2024 Model X, however that leaves thousands of cars not repaired. Please require Tesla to correct this asinine oversight.
The contact owned a 2023 Tesla X. The contact stated that while driving at 25 MPH, the contact became distracted by an incoming phone call and crashed into another vehicle. The air bags deployed upon impact and the contact became locked inside the vehicle. The whereabouts of the other driver were unknown. The police were called to the scene but were unable to assist with the contact's removal from the vehicle. After close to an hour, the contact finally found a latch to unlock the vehicle. The contact sustained a headache as a result of the accident but did not seek medical attention. A police report was filed. The vehicle was towed from the scene to a Tesla service center. The contact stated that the forward collision avoidance feature failed to operate as needed which should have prevented the accident. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V862000 (Latches/Locks/Linkage; Electrical System). The manufacturer was informed of the failure but offered no assistance. The vehicle was later totaled without the contact's knowledge. The failure mileage was approximately 1,000.
When I pressed the button (lower button near the left side rear seat inside the car) to close the falcon door on left side of the car, The right falcon door accidentally started closing . A person was standing under right falcon door . The door hit the person, injured them and then stopped
The right falcon door started closing even though a person was standing right under it. ( the right falcon door was triggered by mistake when we closed the left door). The falcon door hit the person on their upper shoulder, injured them and stopped
I took delivery of a Tesla Model X Plaid in December. The turn signal and horn buttons on the steering wheel vs. stalks is a major safety concern to me. Finding the buttons, espcially in an emergency situation is next to impossible without looking down to find them. Obviously looking down is the last thing any driver should have to do during an emergency. Please pressure Tesla to do something about this critical safety issue.
The horn in the Tesla Model X is very hard to operate in real world driving environments because it is a haptic button that’s is placed amount other haptic buttons. Several times over the past few months I have been unable to safely operate the horn in situations where another driver was coming into my lane or otherwise I required the use of the horn in an emergency situation. I had to take my eyes off the road in order to look for the haptic button and remember where it was placed. In my opinion, Tesla over-engineered the horn and made it unsafe to operate for the driver
The problem is with the design of the steering wheel. The turn signals are buttons on the left side of the steering wheel, but when you have to signal a turn while on a curve or anytime the steering wheel is not in the original or “home” position it is difficult to signal my turn. And depending on the position of the wheel, the buttons to signal a turn may be upside down or pointing in the wrong direction. Also, the horn is another button and is difficult to reach and find quickly among the other four buttons it is hidden among. The instances I have needed to use the horn to quickly to alert another driver of where I am, I haven’t been able to find the horn button in time. It’s a problem that it isn’t the center of the steering wheel where I instinctively reach for it
Every time I put vehicle in reverse, the main screen display which shows vehicles and objects behind and surrounding the vehicle turns almost completely white. I reached out to Tesla and booked a service appointment and was told that the issue I was experiencing was a result of a software upgrade. When I challenged the service advisor to explain how this was an upgrade, he said there was a issue with the software that had been released and that it would improve over time. It has been about two months now and nothing has improved. The safety features of the car when reversing are severely compromised and yet Tesla is unwilling to sort it out.
Steering wheel does not have a center horn button which is a defacto standard on every car. Sounding horn is by a small button on the side of the steering wheel. It would be difficult or slower to sound the horn in an emergency without a central button.
The falcon doors (Model X) has sensors that either permit or prohibit safe and prompt exit of the vehicle. Due to the doors being motorized, the rear passenger presses a button to begin to open the doors. In the case where the passenger feels their safety is compromised, or due to a safety hazard where they need to leave the vehicle - both of my doors have been repaired in total, or individually eight times to no resolve. These sensors are intended to detect (using ultrasonic sensors) whether there’s something blocking the door. It will open a quarter of the way, then stop and the passenger must hold the button for several additional seconds in order to further open the doors. Not only is this sensor defect a safety hazard, but also the delay after pressing the button and holding it is increasing the time it takes to safely and promptly exit the vehicle. One final note is that passengers cannot exit the rear doors (Model X) if the vehicle loses power due to not having a physical latch release like the other Tesla models. The right falcon door had this issue prior to taking and upon delivery. The sales person informed me it was common for this issue and blamed it on the interference from nearby vehicles. Even after six or more repairs, the issues continue.
On November 29, 2023, my car indicated there was a "Rear left safety restraint system fault", code RCM2_a160. I've taken it in for service 3 times and Tesla has been unable to identify the issue or correct the issue. I have since sent them documentation under the Texas law and they have not responded. The technician advised me that if someone were to be sitting in the left rear passenger seat and I stopped quickly the seat belt pretension would not engage and the passenger would not be properly restrained. Obviously I can not have anyone sit in that seat safely.
The contact owns a 2023 Tesla Model X. The contact stated that while accelerating up an incline, an abnormal grinding sound was coming from the steering wheel while making right turns. There was no warning light illuminated. The vehicle was taken to a Tesla Service Center where the mechanic informed the contact there was no issue with the vehicle and the noise was normal. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 300.
I would like to report an issue with the Tesla model X, which is present in all but the very most recent versions. The issue is with the horn function, which most would agree is essential for safe and defensive driving, as well as notification and communication while in automobiles. Nearly all vehicles have this function on the steering wheel to be activated with an obtuse press of the center region of the steering wheel or a well-demarcated and palpable (as well as ergonomically placed) button for the thumb on both sides of the wheel. The Tesla model X, and I believe other models as well has a single button press they can just barely be reached with my relatively larger male hands. It is also texturally indistinguishable from the rest of the steering wheel functions. This makes it extremely challenging to activate in an urgent situation. And while the feature can also be activated by pressing your palm on the right side of the steering wheel, the concave shape of this portion means that more often I have activated a different feature of the car, rather than activated, the horn because a more precise hand placement is needed. I have had several near accidents that would have been less close had I been able to more easily reach and activate the horn function. There must be many more people who have suffered injury and property damage or caused such due to this safety issue. It appears they are now manufacturing cars with a more typical center press steering wheel to activate t
The touch sensitive horn button on the right side of the steering wheel is dangerous. It cannot be located and used in time to avoid a collision, and may cause an accident by requiring the driver to take eyes off road in order to look down and locate the small half inch area to press in order to engage horn. This is a DANGEROUS design defect I cannot safely operate vehicle without a Center push horn on the wheel. I have asked Tesla for a replacement to a safer steering wheel and they refuse.
I bought a new model X and took delivery on December 23 2023. On January 26, 2024, it stopped working in the middle of the road with 35% battery left. While my wife was driving the vehicle it gave her a sudden warning on the dashboard “pull over safely, vehicle shutting down. Vehicle may not restart.” My wife had no opportunity to pull over and it was in the middle of the road. The car was essentially functionless, she could not activate the hazard lights and became a road hazard. If this were to happen on the highway this could be catastrophic.
Tesla moved the horn activation from the center of the steering wheel to a tiny button. This is extremely dangerous as the horn often needs to be activated very quickly. The reflex move is to hit the center of the steering wheel but now I am required to look down and find the tiny button to press with my thumb. There have been numerous times that I have not been able to activate the horn in time and have had near collisions as a result of not being able to wan the other driver. This needs to be moved back to the steering wheel center.
I was driving the car in stop-and-go traffic on a city street. After another stop, the car in front of me started moving. I pressed on the accelerator with the usual force, but my car took off like crazy. I pressed on the breaks, but the car didn't seem to respond to the brake pedal and ran into a car in front of me. Automatic emergency breaking system didn't engage as well. Luckily, nobody was injured. Had there been any pedestrians crossing the street, they would have been badly injured or killed. This uncontrolled response from the car is very dangerous and I cannot trust it anymore. As a result of this accident, the car in front suffered damage in the amount of a few thousand USD, and my Tesla Model X - $40k.
The placement of the horn button on this vehicle is absoutely unsafe. There was a near miss accident where a car ran a stop sign and in the heat of the moment, trying to turn the wheel, the horn could not be engaged. That is because the horn is engaged on a tiny touch button on the righthand side of the steering wheel and not through the traditional pushing of the middle of the steering wheel. Because when you maneuver the wheel, instinct kicks in and you slam on the middle to honk, but nothing happens, it's impossible to calm yourself, look down and find the button. This is absolutely a dangerous oversight by Tesla to replace the wheel and horn mechanism and they should be forced to replace this at no cost.
Had three incidents now - where I attempted to warn other drivers of potentially unsafe activities - went to push the horn, however this car has removed the horn from the center of the steering wheel and replaced the horn with a capacitive button. Finding and operating this capacitive button in an urgent and safe manner to either warn other drivers, road users or pedestrians or animals is not natural and in fact a significant safety issue. The center of the steering wheel has been the location for horn activation for a very long time and moving reduces the ability to quickly and safely warn others is a significant issue.
I find the horn button on the side of the steering to be dangerous. When in an emergency I find it very difficult to locate the horn button when the steering is not at it's regular position. I think the horn should be at the center. The manufacturer should replace the steering with another that has a horn in the center of the steering.
The horn button on this steering wheel is so dangerous. I got hit by a car today because it took me too long to find the horn button instead of being able to hit the middle of steering wheel like every other car in the world. Please ask Tesla to fix this.
Model X has relocated the location of the horn to NOT be the center middle of the steering wheel, it has been relocated to the right of the center and turned into a "button". In multiple driving instances in which I've needed to for safety reasons alert another driver of an impending collision, my past 20 years of driving history has alerted me in fight/flight mode to go "muscle memory" and hit the NON-EXISTENT HORN in the middle, almost causing an accident each time. Terrible idea.
While merging onto the freeway, I merged into the blindspot of a truck which had moved over to let traffic onto the freeway. As I was getting up to speed to get out of the truck's blindspot, the truck began merging into my lane. I attempted to use the horn to warn them I was there, but my muscle memory tried pressing the mechanical horn in the center of the steering wheel. As it was not there, but rather on a small tactile button, I was unable to safely notify the driver of my presence and instead had to take to the shoulder to avoid being hit. To summarize my complaint, the location of the horn as a small button on the side made it so I was unable to safely notify another driver of an emergency situation. The placement of the horn is by design. It was working as intended.
The steering wheel in the 2023 Tesla Model X is perhaps the most unsafe design in any modern car. There are absolutely no physical buttons or stalks, with everything relying on the capacitive touch buttons located by the left and right scroll wheels. On countless occasions, the left turn signal capacitive button has failed to register a press, leaving me in the hazardous condition of being unable to safely indicate a lane change. In addition, the horn being located on a capacitive button instead of the center airbag like every other car on the market has lead to multiple near misses. On many separate occasions, I have been in a situation necessitating the use of my horn to warn another motorist of a hazardous condition or imminent collision, but have been unable to do so due to the boneheaded and unsafe placement of the horn on this touch button.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2023 Tesla Model X → · Every Model X year → · How the figures are calculated →