The contact owns a 2021 Tesla Model 3. The contact stated that while a family member was attempting to use the rear middle seat belt, the seat belt failed to extend and was unusable. The vehicle was taken to a Tesla Service Center, where the seat belt was replaced. The vehicle was repaired as an out-of-pocket expense. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.
2021 Tesla Model 3 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2021 record →
Tesla doors are opened from the inside of the vehicle by pressing a button. In the event of a power failure, the buttons will not open the doors. The front doors have an additional manual release to open the door. However, the rear doors do not. In a power failure mode, rear seat passengers will be unable to open their doors to exit the vehicle. Newer model Teslas contain the manual release for the rear doors. However, I have contacted Tesla and they have no plans to address my vehicle. I consider this a life threatening issue. Tesla should be required to retrofit any of their vehicles that have no way to manually open the rear doors.
My Tesla was operating in Full-Self-Driving Beta when it experienced a sudden uncontrolled accelration event. I was driving on [XXX] at approximatley [XXX] this morning. The road speed limit was 40 mph. The car display was correctly showing that the road speed limit was 40mph. The speed offset in the cars setting was limited to 5 mph max above the speed limit. While the car was driving it suddenly accelerated very hard from approximately 40 mph to over 60mph before I was able to stab the brake pedal and kick the car out of full self driving mode. There were no errors, warnings, or signs that anything was wrong with the car. I have also notified Tesla via the service request function in the Tesla App under the section for "software performance". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Tesla Model 3. The contact stated while driving approximately 65 MPH, the braking system erroneously activated, causing the vehicle to abruptly decelerate. The contact stated that the failure was due to a failure with the computer reading the speed limit as 45 MPH instead of 65 MPH. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 35,000.
1. Autosteer/Lane assist failure, yes its available for inspection upon request with Tesla 2. Due to above failure met with a crash which led to severe medical issues 3. The car has been totalled and the car is not functional, waiting on Tesla to inspect and confirm 4. Police has filed a crash report but manufacturer, insurance yet to inspect the vehicle or component 5. Absolutely NO WARNING lamps/messages prior to the failure.
The contact owns a 2021 Tesla Model 3. The contact stated while driving at various speeds, the hood opened unintentionally, the A/C unit and the radio intermittently turned on and off, the infotainment system screen intermittently turned black and randomly turned back on, along with several other failures that occurred. No warning lights was illuminated. The failures occurred on several different occasions. The contact was notified that the VIN was included in NHTSA Campaign Number: 24V554000 (Latches/Locks/Linkages, Electrical System) however, while attempting to update the vehicle software, the vehicle failed to complete the software update. The vehicle was drivable and was taken to the place of residence; the contact attempted to get in contact with Tesla Roadside Assistance however, once the contact reached the "confirm pickup spot" screen, the screen froze and would not confirm the request. The vehicle was not repaired. The contact attempted to notify the manufacturer however, the contact received no response in return. The failure mileage was unknown.
While driving, I started to hear a creaking sound while backing up and turning the wheel left. The sound became worse over the course of a few weeks. The steering also felt a little loose. I reached out to the manufacturer for a service appointment, and could only be scheduled about a month out. After a few weeks, while trying to parallel park, the car felt like a tire was stuck, or had a flat. I stopped the car to look at all of the tires and they looked fine. When I returned home, I tried to recreate the issue with my wife moving the car slowly from the driver seat while I looked at the wheels. As she turned and backed up, the creaking sound was very loud, but the tires looked fine. When she put the car in drive and began to pull back into the driveway, I could see the front passenger tire was turned abnormally far to the left, looked like it was leaning, and it was locked (not rolling). Once we had the car in a safe position, I jacked up the car and looked at the passenger control arm to see a bolt completely missing from the front suspension lateral link. The other bolt was 1/2 of the way out and barely holding on. If this had come apart at highway speeds, I am afraid it could have killed or seriously injured my family.
The contact owns a 2021 Tesla Model3. The contact received notification of NHTSA Campaign Number: 24V554000 (Latches/Locks/Linkages, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted but saw no recall information related to the VIN. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Front passenger safety restraint system fault in sensor, sensors won’t stop going off and giving me warnings while driving.
Front passenger safety restraint system fault alert popping up every few minutes while driving. It is the most irritating thing and there is no way for me to fix it without spending over $500 dollars. This is seemingly a common problem for this make and model through reddit posts and car forums. I was also told by a employee at the tesla service center that they see this very often. It is shocking that Tesla hasn’t taken responsibility in fixing this, when there is nothing any of us could’ve done to have this happen. I’ve seen people get quoted anywhere from $500-2,000 for this exact problem. It is so beyond distracting while driving.
I started receiving messages that the cameras were occluded and that there was an error and ALL of my system safety features were disabled. No front forward collision warnings, no emergency braking available, nothing available and the system computer that showed all of the traffic and everything completely disappeared from the screen, the car has literally gone blind. All of this started happening on with the camera issues in May, but I thought that it was a software issue and would be addressed in the next update, although the critical disengagements were supposed to be sent to Tesla. I took the car to the service center on 9/4/24 at 9am, and they stated that the did a system test and saw that the triple camera was showing a fault and so they replaced the camera and gave it back to me the same day. Everything worked for the rest of that day for a service that took at least 3hours to figure out. Today after I get off of work at 1pm and I go to initiate FSD and I get 3miles from my residence( I live <8mi from my job) and the system disengages again asking me to take over and all of my critical systems have yet again been disabled. My whole safety is compromised at this point yet again. I immediately bring the car back and they tell me that it's going to take them an additional 30-45 mins to "diagnose" the issue although it's the same thing that's been happening that was supposedly fixed yesterday. After that wait time the service consultant comes back and tell me that the car
Lost power steering suddenly on the road.
I am writing to file a formal safety complaint regarding a critical malfunction that occurred with my Tesla Model 3 on [XXX], in West Palm Beach, Florida. This incident raises significant concerns about the safety and reliability of Tesla vehicles, particularly following software updates. Incident Overview: On [XXX], around 5:00 PM, I placed my French Bulldog in the back seat of my Tesla Model 3 and closed the passenger side rear door. As I walked around to the driver’s side, all the doors locked automatically, and I was unable to open any of them. Despite multiple attempts to unlock the car using both my iPhone and key fob, the vehicle remained locked. My dog was trapped inside the car, and I became increasingly panicked, especially considering the extreme summer heat in Florida. I immediately contacted Tesla customer service, but after a 15-minute conversation, they were unable to unlock the car remotely. I was forced to call 911, and the fire department had to break the passenger side window to retrieve my dog. Even after the window was broken, the doors still wouldn’t unlock, and I had to pull my dog out through the shattered glass. Additional Details: The car was charged to 80% just a couple of days before this incident. After this incident, the car is completely dead. It is non-functional, and I cannot power it on or access any of its systems. The day before this incident, I completed a software update on my Model 3, which I believe may have caused or contributed to the
While getting a routine tire change, my mechanic alerted me to the fact that nuts were missing from the rear suspension on both sides. On one of them, the bolt had nearly slid out as a result, and could have been very dangerous as it did so. The tires had been rotated at this shop prior to this, and they had not noticed it. So the nuts must have loosened enough to fall out between 21,496 miles on 2/15/2023 and 26,278 miles on 6/16/2023. We never noticed anything out of the ordinary with regards to noise, vibration, or handling.
Without any warning from feel unstable, wobbly, or noisy, my car began pulling hard to the right as I was going straight on a small street. I was going about 10 m-15 miles an hour. My steering wheel did not respond to my efforts to straighten the vehicle and my brakes did not slow the car’s path. I was only stopped by two parked cars on the side of the road that I bounced off of. When I got out, bystanders pointed to the sheared tie rod on the front passenger side. The witnesses stated it was clear from their view that if I had been going faster on a wider street there would have been severe injury Instead of only three cars being damaged. My car was three years old and had passed its annual inspection one week before. The police were called twice but did not come within three hours so the car was towed without a police report.
Rear left seatbelt randomly stopped latching properly. Seat belt buckle goes into the latch but doesn't stick inside and just slides right out.
Location: 35.084609,-92.414194 While driving through the roundabout north to south on Amity road, the car has twice now applied automatic emergency braking while exiting the roundabout. There is a billboard 200ft from the road with an image of a person on it. The car is confusing that as a person in the road. This has caused my dog to be thrown (thankfully buckled in) and us to almost be rear-ended both times. This is extremely dangerous issue.
I am writing to report a serious safety concern regarding the non-deployment of airbags during a recent traffic accident. The incident involved a collision where I was struck on the driver’s side front. Despite the severity of the impact, the airbags did not deploy, which raises significant concerns about the effectiveness and reliability of the airbag system in such scenarios. Incident Overview •Accident Type: Collision with impact on the driver’s side front •Airbag Response: No airbag deployment Safety Concerns The non-deployment of the airbags during this incident is alarming, as airbags are a critical safety feature designed to protect occupants during a collision. In this case, the failure of the airbags to activate could have resulted in serious injury or even death, depending on the circumstances. The lack of deployment suggests a potential defect in the airbag system that may compromise the safety of other vehicles of the same make or model.
The contact owns a 2021 Tesla Model 3. The contact stated while driving at an undisclosed speed the contact noticed a knocking sound coming from the suspension with no warning lights illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed as the front suspension lateral link separated. The contact was informed that the front suspension lateral link needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,543.
The contact owns a 2021 Tesla Model 3. The contact stated while driving approximately 35 MPH, the vehicle experienced phantom braking, causing the contact to lose control of the vehicle. The contact was driving in a rainstorm during the failure and stated that the vehicle had not hydroplaned nor had the accelerator pedal been released. The contact stated there was no warning light illuminated. The contact stated that the failure occurred another time during a rainstorm. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 74,000.
Horn does not work. Seems to be a regular occurrence in this model. SAFETY ISSUE!
Passenger SRS system fault. Initial error is due to a fault with the occupancy sensor. Presumably disabling or degrading seatbelt pre accident tensioning and proper airbag deployment. Also causes repeated & distracting beeps throughout drive.
Ever since Tesla rolled out an update for everyone to beta test FSD, the adaptive cruise control has been changing speeds when near interstate type exits and entrances. I've had it change from 75 down to 40 mph which is dangerous in traffic. This change in speed some times is just a drop to the next 5mph increment, such as from 73 to 70. Sometimes it is more from 73 to 65 at the same place/exit. It is not consistent. The only thing consistent is it's near exits even when not in an exit lane or nearest lane to the exit. This "Feature" needs to be removed as it is unpredictable which makes it dangerous. Owners manual [XXX] Cruising Near or On Exits INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle, a 2021 Tesla Model 3, had an episode of sudden unintended acceleration. I was almost stationary waiting to make a left when the car accelerated by itself, left the road, crossed a grass field at high speed and crashed into bushes. The vehicle was not on auto pilot, it resulted in damage of almost $ 20.000 as estimated by insurance. The vehicle is available for inspection, it will be checked by Tesla service after the damage is fixed. There were no previous warnings, this is the first incident of this kind. It is not clear what component malfunctioned, probably some electric/electronic device in charge of acceleration. It was obviously a very dangerous event that could have jeopardized my safety and/or some others.
While driving, no warning, car went dead, no control over lights, windows (can’t use hand signals), power steering, unclear if parking brake worked. Had towed. 12v battery died. No explanation as to why there was no warning.
Tesla ADAS detects non existent objects and issues collision alerts and phantom brakes randomly if there is no cars in front of the Tesla, braking abruptly and almost getting me into rear end accidents. Tesla ADAS freaks out when making lane changes randomly, shaking violently and giving the driver and its passengers a fishtailing simulation. Auto wiper triggers randomly while it's sunny, distracting the driver and forcing an interaction on the center console to stop it. Auto wiper cannot be turned off as it reengages upon using Tesla ADAS. The rear view camera lags. It stutters and shows me a delayed view. Compounded by the Model 3's very small rear view mirrors and side mirrors, this is incredibly dangerous as I have no way of gaining sufficient visibility of the back of the car. Tesla service told me this is all normal.
I have a 2021 Tesla Model 3. The current owners manual shows how to open the rear doors in the event of loss of power using an emergency latch at the bottom of the door pocket. Our car doesn’t have that latch in the rear doors (though the front doors each have one). This concerns us and we feel it is unsafe for the back seat passengers.
The contact owns a 2021 Tesla Model 3. The contact stated that while driving approximately 40 MPH, the vehicle made a violent right turn inadvertently crashed into a ditch, and rolled on the driveway. The contact sustained a concision. Medical attention was needed. A police report was filed. The vehicle was towed to a lot. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 44,410.
While using the Full Self Driving Mode (FSD) the vehicle will randomly and without warning slam on the brakes at highway speeds and decelerate to 30-50mph on an active highway. If the highway is multilane, the car will slow and attempt to change lanes. It appears the vehicle thinks that something is in the road, even if the road is clear. This happens multiple times on my longer road trips, and is very concerning. It did this yesterday with a semi-truck closely behind me. The vehicle has gone into service and I did bring up the issue, but the service team was unable to assist on this issue (screenshots attached). The software currently installed in my vehicle is 2024.3.15, the latest available from Tesla. This issues has been ongoing from every software update I have had in the car however.
See attached document for complaint
When using cruise control, auto lane assist and auto pilot, the vehicle will brake or slow down without apparent reason. This can happen suddenly and dramatically. This can happen when there are other cars nearby, but also when there is no other traffic on the road. It is distressing enough when there are no other cars nearby, but can be a hazard when there is other traffic behind me and they have no warning this is happening.
This car, like many Teslas, is experiencing what has been come to be known as phantom braking. When in the autopilot or full self driving, this car will occasionally to frequently, depending on the day, suddenly break where it will decelerate from say 65 mph to 45 or 50 in a very short period of time. This can happen in very busy traffic conditions. It seems to happen when I'm going faster rather than slower. For example, I haven't experienced it so much on City Street. It seems much more prominent on highways. This is an issue that has many YouTube videos about. It has been reported by many Tesla owners as well as the media.
On March 31st, Tesla alerted me that I had been "granted a 30-day complimentary trial of Full Self-Driving" capabilities. They didn't make it clear that the service was automatically enabled (vs. allowing me to opt-in) and did not provide any information about how it operates. Because I have no interest in the service, I didn't click the "Learn More" button in the email. Since the service was turned on, the car has unexpectedly "grabbed" my steering wheel twice while I was driving. I now understand that it's possible that I turned it on without knowing it but, again, I wasn't given any instructions. I was terrified. When I pulled over and tried to find an "off" button, I discovered there is none. When I spoke to Tesla today, I was told that there is no "off" for the service and that all I can do set it to the least invasive setting and "live with it" until the trial period expires on April 30th. I can still feel the car self-adjusting my speed and steering. I remain terrified that it's going to cause an accident. The bottom line: because I've had the car for two years and did not purchase AutoPilot, I KNOW there's a way to disable it entirely. Tesla is simply refusing to do it and using me as a lab rat with no regard for my safety.
My vehicle is 3 years old and has roughly 52000 on it. After a recent software update (within the past month or so) all of the automatic safety features such as automatic braking, blind spot monitoring, cruise control stopped working on the vehicle. I brought it to Tesla and they confirmed the issue and said the entire ECU needs to be replaced, a $2700 expense on a 3 year old car. There is a warning message every time I start the car that says the automatic breaking is not working.
Latest update changed the cruise control to force inclusion of autopilot. Cruise control function is now unavailable with without this autonomous feature. It's not only distracting, but aggravating. What's worse, is there's no online ability to inform or complain directly to Tesla. This isn't the first safety-related software glitch. Please get them to fix these issues.
I was driving in the street at 10 miles, I turned to the right and I push the break but the car didn't break and I crashed with the car in front of me.
Problem: As the vehicle is driven and the Adaptive Cruise Control, AutoSteer, FSD, …. is activated. As the system detects an unexpected outside event, the vehicle would slow down for a few seconds, then it would continue driving and re-accelerate to about the same speed that it was before and/or to the maximum set speed. Opinion: This is can be dangerous if the driver is not observant, alert, and does not control the vehicle which can be dangerous and cause death, destruction, and/or damage to the driver, passengers, pedestrians, vehicle, surrounding vehicles, fixed objects, etc. Possible Solution: As the vehicle is driven and the Adaptive Cruise Control, AutoSteer, FSD, …. is activated. Once the system detects an unexpected outside event the system should: * Temporarily Disable Adaptive Cruise Control, AutoSteer, FSD, …. * Interior Cabin LCD would flash Yellow/Orange and beep quickly 3 times in a row - Showing a message on the screen “For the safety of you and others _____ (Adaptive Cruise Control, AutoSteer, FSD, …. ) has been temporarily disabled due to an unexpected outside event. Please re-enable ____ (Adaptive Cruise Control, AutoSteer, FSD, …. ) when it is safe.” Possible Solution Reason: * Temporarily Disabling Adaptive Cruise Control, AutoSteer, FSD, …. disables the drivers dependence on the system, slows the vehicle, and forces the driver to take control of the vehicle, situation, and avoid the unexpected outside event. * Alerting/notifying the driver alerts the dri
Automatic Trunk (Lift Gate) Guillotine Problem: The convenience of the trunk (lift gate) is a helpful feature to the driver and/or passengers of the vehicle, but this feature can be deadly at the wrong place and wrong time, for example: The driver/passenger presses the open/close trunk (lift gate) and a child’s hand, head, and/or body part is against/leaning/underneath/over that opening while the child is blocking/obstructing the opening/closing which can cause injury and/or death. That child’s body part can be crushed/trapped in between the closing/opening between the truck (lift gate) vehicle frame, for example: While a young child spontaneously darts in/around the vehicle during the opening/closing of the trunk (lift gate) and looks/sees/wants an item and instinctively runs to and grabs the item not knowing or forgetting about the opening/closing of the trunk (lift gate) and at that moment the trunk (lift gate) strikes and/or traps the child’s extremities causing injury, amputation, and/or death. * There should be an audible noise and sensors notifying the vehicle occupants about the opening/closing of the trunk/door/lift gate and 2 detection sensors. Audible Noise - A beeping noise or gentle soft song during the opening/closing of the trunk (lift gate). * Trunk (lift Gate) Opening/Closing Motor and Motion Detection Sensor. Trunk (lift Gate) motion motor freeze and stop - If there is an opening/closing abnormality the trunk (lift gate) would immediately freeze operation un
Autonomous Driving Problem [XXX] Driving from Cornelia, GA to Commerce, GA on [XXX] at 60 mph driving on the right lane with very lite traffic. 6 different times the FSD (Full Self Driving) (Supervised) 2021 Tesla Model 3 starts signaling left and changes lanes with no traffic or vehicles in front. The 5th time FSD (Supervised) changed lane to the left was a near car accident because a car was speeding at 70-80 mph from the rear and the vehicle changed lanes in front of the speeding car nearly causing an accident. The autonomous cabin driver detection sensor does continuously give false positive warning messages to the driver to "Pay attention to the road" when I am wearing my glasses, so I have to drive without my glasses. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Hi Tesla installed a new software update yesterday. Today when I began driving my car and I turned on the adaptive cruise control I found that the car was completely in autopilot and it was extremely to take control over the car again as I was initially unable to steer and it took a few seconds for it to discontinue the autopilot. This is very concerning because the car was set in the preferences (see attached photo) to autopilot (Full Self-Driving (Supervised)" in the preferences) even though I have never used it and has it set to adaptive cruise control ("Traffic-Aware Cruise Control" in the preferences). I am concerned that Tesla switched the preference to autopilot just after offering a free 30 day trial which I did not accept. I understand that full self-driving has never been approved and yet Tesla is flaunting the law and forcing drivers to use it without notifying us or requesting our permission. Tesla needs to be immediately held accountable for this reckless and dangerous behavior which put myself and likely many other driver's lives at risk. Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On or around March 31, 2024 Tesla delivered a software update to my vehicle that changed the way adaptive cruise control is engaged, as well as the behavior of the vehicle when the setting is activated. In the few days since the change, I twice inadvertently engaged the adaptive cruise control, once while attempting to park on a congested residential street where it was very dangerous to have the vehicle accelerate without my taking action. I panicked and was able to shut it off quickly, but I didn’t know why it had been enabled. Today I was driving and had intentionally engaged the adaptive cruise control when the car attempted to signal and change lanes. This was wholly unexpected, and I was not prepared to monitor the vehicle taking other actions besides maintaining its lane and speed in traffic. I reviewed the settings for the feature and discovered the adaptive cruise control with lane guidance, termed “Autosteer” in the Tesla vehicle, had been replaced by “Self-Driving (Supervised).” The activation of the feature was changed from a double pull on the shift lever to a single pull. This explained my twice inadvertently activating the feature, and the car propelling itself forward unexpectedly, on those two other occasions. It is extremely dangerous for the car manufacturer to suddenly and without warning change the way the vehicle is operated. I believe I was fortunate to avoid an accident on two occasions while the vehicle unexpectedly took control over driving. Had I no
After a recent update to the "Full Self-Driving" software stack (new version2023.44.30.25; FSD Beta v12.3), we drove from Charleston to Atlanta and back, with much of the trip on Interstate Highways [XXX] and [XXX]. A very troubling new phenomenon was noted: every time we passed a "Minimal Speed" sign, the car would drop the Speed Limit setting on the control panel to 40 MPH. In many of the iterations of this problem, the speed of the car dropped precipitously, creating a potentially dangerous situation. I had the software set to Auto speed limit offset, which in some circumstances maintained the speed around 70 MPH because it was keying on surrounding traffic, but in some instances the speed did not reset until we passed another "Speed Limit 70 MPH" sign. Often, I had to react by manually raising the Max Speed setting to the speed limit. This happened repeatedly (essentially every time we passed a Minimum Speed sign, unless the sign was obstructed from camera view by a semi). Please address this with Tesla and ask for an immediate bug fix and recall (software update). It is potentially very dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving [XXX] on [XXX] in Texas, the Tesla autopilot abruptly and forcibly applied the brakes while I was driving approximately 77 mph. I was almost rear ended by a semi truck due to this issue. This happened again about 20 miles down the road and I disengaged the cruise control and autopilot altogether at that point. This is a continuous problem that needs to be addressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Full Self Driving and cruise control brakes randomly and violently with no warning at highway speeds. This has happened no less than 20 times on one trip on 8 March 2024. This has put myself and other vehicles in extreme danger. The model has had this issue known by the manufacturer and nothing has been done. This braking occurs with no warning other than the vehicle slamming on the brakes. This needs to be fixed asap, its a hazard to me as the driver and the general public
UNKNOWN
The contact owns a 2021 Tesla Model 3. The contact stated while driving in the rain, there was an auto rain-sensing feature on the vehicle that was inoperable. The contact stated that the front windshield wipers did not automatically turn on while it was raining and that the auto rain-sensing feature worked intermittently. The contact stated that the manufacturer was made aware of the unreliability of the auto rain-sensing feature, but stated it was a Beta feature. The contact stated that the risk was that there was no physical control for the front windshield wipers causing a safety issue because the contact could not engage the wipers safely when driving as it was not readily accessible via the entertainment panel when the auto rain-sensing was inoperable. No warning light was illuminated. The vehicle was diagnosed, but not repaired because there was no fix. The manufacturer was made aware of the issue. The failure mileage was unknown.
Complete computer failure leaving cars safety systems not working. Had to pay 3000$ for a new computer for a new car. Did not have car for three weeks. No systems would work.
The car was in an accident on 10/5/2022 when the autosteer over corrected causing the vehicle to strike the median of the road. It was subsequently totalled.
Auto windshield wipers do not turn on often when raining or misting. I constantly have to change the settings which takes my eyes off the road often. Very poor and unsafe system
Please note that the VIN I have used is not the VIN of the actual vehicle which is the subject of this complaint. There has been a fatal crash in San Diego. Here is a video of the aftermath. [XXX] I have taken stills from that video that show the Tesla wheel lying on the roadway well before the crash site and marks on the road that show the car slewed sideways after the wheel fell off and then crashed and burned incinerating the young driver. Photos are attached. You know full well that Tesla has defective suspensions. You have blood on your hands for failing to take action against Tesla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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